Kenmore Refrigerators Reviews

We bought a Kenmore French door refrigerator 23 months ago. Last week the compressor totally failed. Based on a search of the model number, the refrigerator was manufactured by Daewoo and the compressor was made by LG. I knew of the problems with Samsung units but it appears that LG may have the same problem. As a result of this catastrophic failure we lost our almost $1700 fridge and almost everything in it. Repair would have equaled the cost of a new refrigerator. That's total failure in less than 2 years with a 1 year warranty. Extended warranties only go to 5 years and cost hundreds of dollars. Refrigerators used to last 20 years. Needless to say, the Kenmore brand is not what it once was and can't be considered reliable. It's become difficult to buy quality appliances. Buyer beware.

We had a Kenmore refrigerator that needed a new condenser after two years, which was replaced that lasted two more years. It was still under warranty. They came out and did repair which did not fix it and cost an additional almost $900. They then charged us an additional $280 for another part. By now we had spent so much we didn’t have enough to buy another refrigerator so we figured we would pay the $280.

Only had for 1 and 1/2!!! The compressor went bad!! Called Kenmore customer service and was told it only had a one year manufacturer warranty. They were not the manufacturer so there was nothing they would do. They told me next time do better research before I buy. Apparently don't buy a Kenmore product...

Purchased a French Door Kenmore Elite. KLBH031ATE Freezer door alarm would sound so open and slam it shut. Worked for awhile. Now full failure and NO PARTS available. ARE YOU KIDDING! 2 years old! STAY AWAY from Kenmore. ZERO support on parts!

Awful ice makers, about every month I have to repair it in some way. Replaced the make three times, finally I modified it myself to make it work, do not buy, find a better one, research to find a good one.

We replaced our older Kenmore fridge about 3 years ago. Long story...short here. The new Kenmore isn't what the older one was. Icemaker started leaking about a year into the new one being used. Had to replace the ice maker water pump. Took weeks to get the part. Now...within a week or so...it was leaking again. We have ice all over inside the freezer. The crisper drawer handles have white plastic appointments to strengthen the drawers...they started cracking about a year into us using it. Both drawers are cracked at the handles.

My Kenmore fridge 75505120 french door broke just after 1 year. Our freezer was over frosting and making a loud humming noise and the fridge wasn't cooling. We called a tech through Sears who came and advised the electronic board was bad and would need to be replaced for over $700! They wouldn't stand by their product since the warranty is 1 year. For an electronic board to go bad after a little more than a year is absurd and I've read similar complaints about this product. Save your money and do not buy!

I purchased a Kenmore Elite Refrigerator, Model #795.73163.610 on January 11, 2019. This has been the worse purchase I have ever made. I will never buy another LG product again. Also, my experience with Sears Home Service has been horrible. I have had to call Sears at least 4 times because the refrigerator stopped cooling and the ice maker stopped working. I have had the compressor replaced twice and the service technician ordered a refrigerator evaporator, condenser and refrigerator filter dryer. After spending over $1000 in repairs, I will be tossing this refrigerator today, August 27, 2024. I have lost food each time this refrigerator stopped working. This Kenmore Elite Refrigerator is a piece of JUNK and LG should be suited for faulty compressors.

Kenmore refrigerators are a piece of junk.. Stay away.. they also don't back up the parts so if your part is discontinued after having the refrigerator for 3 years then you're out of luck and can't be repaired. Parts from different vendors like Samsung, LG and places in foreign countries are used. Kenmore does not stand behind the product and I got was, "Sorry we lost you as a customer.."

I’m very frustrated. I purchased Kenmore refrigerator and that not work. I made claim and they send me another broken one, ok they send it again and after few months it’s broken again so now they said the guarantee it’s expired, and that’s not fair because I have to throw it away. I would never recommend this company to nobody.