Kenmore Refrigerators

My ice maker leaked and froze my lower freezer doors. We have done all the recommended repairs. This refrigerator is crap. It has never worked and now we need to replace it. Garbage. Garbage. Garbage.

Used Kenmore products for better than 40 yrs but no more, less than 90 days, repaired twice purchased in Jan 2022, repaired 02/2022 and 03/2022 with no parts available. Now replacing with another brand

Kenmore refrigerator come defective from the factory. I purchased the refrigerator five years ago and broke down 7 times. The customer support is the worst I have experienced. They laughed at my predicament and Extorted more money for me.

Bought this fridge and matching stove 3yrs ago. I purchased this brand, as did much research on reviews of Kenmore. With that and feeling Sears had a quality product, I purchased them. Three years later, my fridge went totally out. I had no reason to think a Kenmore would crash in 3 years. Threw out hundreds of dollars in food. And this is where things go horribly wrong.

We purchased a Kenmore Elite refrigerator and it stopped cooling and we called Sears/Kenmore and they sent multiple people on 4 different occasions to check it out and all said that it was the compressor and we still have warranty on it. To add insult to injury one of their affiliates by name Intelfix paid $100 deductible to them and still they have not fixed my appliance nor replace and whenever we call they will give us a run around. I can't believe we have all of our appliances from the scam of a company called Sears/Kenmore.

We bought our Kenmore Refrigerator July 2019 with a 1 year warranty. 6 months after warranty expired the refrigerator starting making a horrible noise, then stopped getting cold. I called my local repairman, he came looked at it and said even if he fixed it, it would break again in 6 months. So I called Sears to have a tech come out, he said it was the fan and would place an order for the part.

We bought a Kenmore Elite 7403 to replace a samsung that seemed to be going out on us 3 years ago. Our samsung is still working (in the garage), and the Kenmore Elite has a broken compressor - which will cost over $1000 to replace!!! It has not even been a full 3 years since we bought it at Sears! NEVER BUY THIS BRAND!!!! The repairman said LG has lawsuits against them, and they purchased Kenmore and are using their parts. I WILL NEVER BUY THIS BRAND AGAIN (LG OR KENMORE).

I've been a faithful and happy Kenmore appliance buyer for decades. Based on that experience, I recently bought a Kenmore Elite $1200 refrigerator. It developed freezer issues a month after the warranty expired and when I googled the issue I found that this was a common and known problem for this whole line of refrigerators. I contacted two local appliance-repair people and they both told me too bad, Kenmore used to be the reliable source of appliances, up until two or three years ago when they stopped manufacturing them in the US and started buying from the lowest bidder and just rebranding the resulting junk. I'm disappointed in yet one more company having sold out and let down the faithful customers who kept them in business all these years. I will never again buy a Kenmore appliance, unless it's an older used one in good condition.

I have used Kenmore products for years. And when one no longer work after years of use, I would get another. Even though products change with different features the durability never does. I am a firm believer in Kenmore, not only for refrigerator but also for their washer and dryer.

The Kenmore side by side refrigerator-freezer is the worst product I have ever purchased. After two years, the ice maker had to be replaced. Now at four years, the sensor for the self-defrost mechanism had to be replaced. This self-defrost unit cost $2,600+, and it is not worth the money. I would not recommend it to anyone.