Kenmore Refrigerators Reviews

Awful ice makers, about every month I have to repair it in some way. Replaced the make three times, finally I modified it myself to make it work, do not buy, find a better one, research to find a good one.

We replaced our older Kenmore fridge about 3 years ago. Long story...short here. The new Kenmore isn't what the older one was. Icemaker started leaking about a year into the new one being used. Had to replace the ice maker water pump. Took weeks to get the part. Now...within a week or so...it was leaking again. We have ice all over inside the freezer. The crisper drawer handles have white plastic appointments to strengthen the drawers...they started cracking about a year into us using it. Both drawers are cracked at the handles.

My Kenmore fridge 75505120 french door broke just after 1 year. Our freezer was over frosting and making a loud humming noise and the fridge wasn't cooling. We called a tech through Sears who came and advised the electronic board was bad and would need to be replaced for over $700! They wouldn't stand by their product since the warranty is 1 year. For an electronic board to go bad after a little more than a year is absurd and I've read similar complaints about this product. Save your money and do not buy!

I purchased a Kenmore Elite Refrigerator, Model #795.73163.610 on January 11, 2019. This has been the worse purchase I have ever made. I will never buy another LG product again. Also, my experience with Sears Home Service has been horrible. I have had to call Sears at least 4 times because the refrigerator stopped cooling and the ice maker stopped working. I have had the compressor replaced twice and the service technician ordered a refrigerator evaporator, condenser and refrigerator filter dryer. After spending over $1000 in repairs, I will be tossing this refrigerator today, August 27, 2024. I have lost food each time this refrigerator stopped working. This Kenmore Elite Refrigerator is a piece of JUNK and LG should be suited for faulty compressors.

Kenmore refrigerators are a piece of junk.. Stay away.. they also don't back up the parts so if your part is discontinued after having the refrigerator for 3 years then you're out of luck and can't be repaired. Parts from different vendors like Samsung, LG and places in foreign countries are used. Kenmore does not stand behind the product and I got was, "Sorry we lost you as a customer.."

I’m very frustrated. I purchased Kenmore refrigerator and that not work. I made claim and they send me another broken one, ok they send it again and after few months it’s broken again so now they said the guarantee it’s expired, and that’s not fair because I have to throw it away. I would never recommend this company to nobody.

I specifically bought a Sears Kenmore refrigerator because of the brand name. My BIG mistake. My refrigerator is less than 2 years old. I just got off the phone with sears. They actually HUNG UP ON ME. Turns out they no longer provide air or water filters for my refrigerator. Once the filters clog, I will no longer have ice and water. I assume the lack of an air filter will cause the appliance to fail more quickly. Not only no support, the manager hung up on me when I let them know how unhappy I was. They blamed a company they contracted with for pulling out of a deal to manufacture the filters. That's great, but refrigerator has Kenmore Elite on it. I'm very angry and extremely disappointed. Never going Kenmore again.

What is really sad is that generations before us enjoyed a real appliance, and long warranties. Yet, my Kenmore French door fridge suffered something that made the fan in the freezer be extremely loud. A tech came and said that all of the parts of a Kenmore today are mad in Korea, and they stopped making the fans long ago. Keep in mind, I haven't used this fridge since the last year. Do you remember when fridges lasted at least 30 years, with Kenmore at the top of the quality chain? Kenmore is not a name I can trust anymore! They make 3 years of use then they break down, and they don't make parts for it anymore, and we have to throw them away! This is not right! We spend over $3000.00 for a fridge, because it is a Kenmore, and it needs to be replaced 3 years later, due to no parts replacements! It is just wrong.

I purchased a Kenmore bottom freezer Model# 111-75035120 in Oct, 2021. In April 2023 the refrigerator was not cooling properly. The Sears tech came out and replaced the fan, the motor had gone bad. It's just over a year later and the fan has gone again. The part is no longer made and difficult to find. Many reviews confirming the part lasts a year. I'm still in the process of trying to get my $2k refrigerator that is only 3 years old back up and running.

I bought brand new from Sears in 2016 a Kenmore side by side refrigerator/freezer, a dishwasher and a stove/oven range. Three years later, I had to replace the molding around the door at a price well over $100 and now in 2024 the ice maker stopped working. Getting parts from Sears Direct was such a fiasco. They sent two molding pieces, one of which was faulty already. My local appliance guy installed the other one. And the company chased me down to get me to send the faulty one back after they are the ones who made the mistake and sent it twice!!! STAY AWAY FROM THIS BRAND!!