Kenmore Refrigerators

I have always purchased Kenmore appliances and I am terribly sorry they are defunct. My Kenmore washer is 35 years old, drier 30 years old... fridge 15 years old. I had to purchase a new stove two years ago and bought a Maytag for $2100. It lasted just two years and the computer system had to be replaced. $900 repair bill. Not happy about that.

I purchased this refrigerator in late 2017, On July 11 it failed. I called Sears service and they scheduled an appointment and 2 days before the appointment they put me off another month until August 25. The technician came and replaced the compressor. Part was under warranty but not labor, I then purchased a 1 year appliance warranty for almost $1000.00. Well 2 days later it failed again and now they tell me they can’t get here for almost another 2 months, October 22. I would advise no one to purchase any Kenmore appliance. I am contacting our B. B. B. concerning this matter. They want your money but do not stand behind their products.

I bought a refrigerator 3 years ago from Sears a Kenmore Elite. Now is not working. The compressor and condenser are not good. I have to throw the food away, I'm very stressed. Don't buy. You will regret and also waste your money!!!! It is for your own good, don't throw your money away. Kenmore makes no good refrigerators. When you call them they will not help you instead they will waste your time and money.

Got CL err. Kenmore replaced the fridge, but process took over a month. Four months later same problem, but Kenmore decided to replace compressor. Looking at another month before part arrives. Most miserable experience ever! Thought with LG takeover things would be okay. Avoid Kenmore at all cost.

I purchased a Kenmore Elite ref in November of 2018. Model # 795.75053.712 Serial # 704KR00028. It failed in June of 2021. The Sears repairman said this compressor unit is defective and most of these models fail after a few years. The compressor was covered under warranty but not the labor. We paid $750 in labor to install a new compressor and then a week later something else major failed.

I bought what I thought was a Kenmore Elite as that is how it is labeled (it is actually an LG). I found that out when it needed it repaired. I was told that Kenmore doesn't make their on brand anymore. My compressor is out before 5 years is up and the cost is over the price to replace the refrigerator. I don't recommend this product. I have had problems with my ice maker the whole time I own it.

On purchased a Kenmore top-freezer refrigerator in Jan. of 2021 through sears.com for $955.88. Five months after the purchase the fridge started emitting a burning-like odor. I contacted Sears Home Services more than 10 times over the course of a week to schedule warranty service, but each time I was told that their system was down, and that I should expect a call from them within 2-4 hours. It is now a week later, and I still have not been given an appointment.

Like thousands of others, I have trusted the Kenmore name as being a quality product for many years. My parents bought Kenmore appliances too. So when it was time to buy a new refrigerator I bought a Kenmore Elite with the bottom pull out freezer. I specifically did not want another brand like Samsung or LG because I knew they made faulty products after talking with appliance repair techs and friends who had purchased these products.

I purchased this Kenmore from Costco online. It was delivered on May 24, 2021. After a couple of weeks of use I noticed the freezer was icing over and the seals to the freezer and refrigerator kept coming loose. I contacted Costco concierge service and they sent a Kenmore repairman. The Kenmore repairman noticed the seals coming loose without me saying anything and then he noticed the seam around freezer had been siliconed. The Kenmore repairman advised me to return the refrigerator and get a refund. Sears, Kenmore, or Costco wants to take responsibility for this fraud. I have never had a more frustration experience, don't buy anything from these people.

Just a couple years ago we bought a Kenmore Elite side-by-side refrigerator/freezer and it worked great for about a year and last year we had to spend over $700 to have a part replaced and now we had to spend $95 to have someone come look at it because it quit working again and they said now it is leaking coolant. Had I known we were going to have to put so much money we would’ve just bought another brand and saved our self the hassle of continually having someone at our house to check our refrigerator. The expenses that we’ve paid to have things fixed don’t even include the amount of money that we’ve thrown away due to lost food when it quit working both times.

We have a Kenmore Elite 750 Refrigerator purchased 10/2013 from Sears. It stopped working May 2021. Sears came and diagnosed the problem as the compressor, which is under a 10 year warranty (reads: "repair free of charge"). However, Sears noted the replacement compressor will need a new computer in order to function. We paid the diagnostic fee and asked him to email us a full quote, which he never did. We called Kenmore (transferred to Sears) as the price seemed high ($924) for a problem that is under warranty.