Danby Refrigerators Reviews

We bought 3 under counter Danby appliances (ice maker, refrigerator, beverage center) in November 2021. By July 2024, 2 of the 3 appliances had failed. They were out of warranty and Danby offered no remedy or assistance to replace/repair. We would NEVER buy this brand again and were shocked by their appalling customer service. Do yourself a favor and bypass this brand.

I received a Danby Beverage fridge as a christmas gift and found that after the 12 month warranty expired the compressor has failed and was quoted more to fix it than what the cost to replace the fridge. After contacting Danby they basically only offered me a $50 rebate if I purchased a new Beverage fridge with an 6 month extended warranty which I find as a insult. I can't believe that for one the product failed in such short time and second they are not willing to stand behind their product that cost $500.00 and didn't last 2 years.

I have a Danby refrigerator that has a faulty seal and allowed moisture to get into the motherboard and destroy it. I paid $100 to have a technician visit to service the unit, only to be advised that the part is no longer available. I called every company possible and the part # is discontinued. So I had to take a perfectly good refrigerator and send it to the landfill because of faulty manufacturing. Why are governments not taking these big companies to task and allowing them to defraud consumers constantly??? Danby knew this problem existed and just discontinued making a simple part that would correct the problem. Instead they encourage consumers to buy a new refrigerator. Stop the rhetoric about the concern for our environment and pass laws that will stop these companies from making junk and getting it to market.

What a waste of money buying a Danby fridge... Bought one from Costco and it lasted just as long as the extended warranty...I got just over 5 years on it. Save your money by not buying this junk product.

Fantastic product. Exceeded all expectations. A true workhorse. Located in my hot garage. Beverages at 33 degrees. Don't hesitate to purchase. Tremendous value. I rarely write a review but I felt that I must share

I had bought a Danby fridge from Costco. I had to take the product back 4 times before I received one without damage. The fourth time before I took it home I ask them to remove it from the box for a visual inspection. It worked for 3 years and broke down, it wasn't worth the money to repair it and off to the landfill site it went! DON'T Buy Danby Products from CHINA!!!

Baught a portable Danby ac last last July 2021 from Costco for 500 dollars. Used it 3 months and went to pack it away. Well all the plastic clips went soft and broke. Horrible design and they must know it because the only thing their Warranty wouldn't cover was any of the parts with these flimsy clips. How convenient. It's been a absolute crappy experience. Shoppers beware.

Called on March 21st about freezer not working. Danby had me arrange for repair which came in 2 days. It was decided that I would need a new fridge that was covered under warranty. I have roughly 15 emails pleading with this company to send new fridge. 2 weeks ago they wanted the tenant to cut the cord on the fridge and send pictures otherwise it wouldn’t be covered under warranty. I explained that the tenant would not do that until she received her new fridge as it was only the freezer which was broken. She said they would make an exception. 6 days ago the fridge conked out as well so another 5 or more emails urging them to deliver the fridge.

April 2020 I ordered the above washing machine. It worked for four months. At which point it stopped spinning the water out on at least the last cycle. I was given no option but to email a repair request. In response I was given a list of repair shops, all over an hour away. The one shop on the list that actually repaired washing machines refused to come because of the distance. Next Danby expected me to do their work to find and contact a local shop to do the repair with the promise Danby would pay them. Horse**. I'm still sitting here with a broken washer. I don't have the money to buy a new one and they won't honor their warranty. So, instead I pick and choose what to bring to a laundromat half an hour away each week. Don't buy. It'll break in months and you'll be stuck.

I work for a prison medical facility and we ordered three of the Danby Compact Refrigerator Model# DH016A1W. The control panel on one of the refrigerators did not allow me to change any of the information, (date, time, Celsius to Fahrenheit). I followed the directions exactly, nothing was changing. I called the Danby customer service line and all they did was read the instructions to me, the instructions that I had already followed. She then asked me to unplug it and plug it back in, which I had already done before she said anything, it still did not work. She said she would pass this on to another rep.