Danby Refrigerators Reviews

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2.7(44)

About Danby Refrigerators

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Danby Refrigerators has produced refrigeration and specialty appliances since 1947. The company offers a range of compact refrigerators, freezers and wine coolers tailored for small spaces such as apartments and offices.

Pros
  • Durable and long-lasting performance
  • Good value for the price
  • Spacious interior for storage
Cons
  • Frequent customer service issues
  • Limited warranty coverage
  • Quality control concerns

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Danby Refrigerators Reviews

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    MaintenanceStaff

    Reviewed March 28, 2026

    I spent $999 plus tax to buy a Danby refrigerator from Walmart for rental house. After 2.5 years the plastic tray on the door broke and I could not order a replacement part from Danby or anywhere else online! This is really upsetting. Danby continues to build the 24” wide compact frig but their tray designs are not common between models. This is really not economical and definitely not consumer friendly! The compact frig is already space limited, missing a tray is a big deal. I write this review to alert other consumers, Danby refrigerator may look very handsome but no replacement parts can be found if broken. I will not buy another product from Danby again.

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    CoveragePriceRefunds & PayoutsMaintenanceRatesHonesty & Transparency

    Reviewed Feb. 7, 2026

    Purchased a Danby refrigerator 10 years ago. We purchased a model that was refrigeration only. No freezer. I was replacing with a large whirlpool that had freezer drawer on bottom, but for some reason would pool water on floor sometimes. I did not want to ruin my flooring. So I replaced the Whirlpool with a Danby. We chose Danby strictly because of price (less than 500.00) and the fact it was refrigerator only, no freezer. We bought it online, so we really had no idea what we were really getting. We had never heard of Danby, prior to this purchase. You get what you pay for and we assumed Danby was some cheap brand and would do the job until we could save up enough money to replace with a Whirlpool or Maytag.

    The Danby just started having issues with the cooling. It went up to 50 degrees for a couple days, now it's holding good at 35 again. I cleaned out the dust and stuff, just in case it didn't have enough airflow (conveniently placed in bottom front, not back of fridge). We did not want to ruin and replace a lot of food. Yesterday, we bought a Maytag (reputable brand) with freezer on top.

    Here is how the Danby and Maytag compare. Danby had all around cooling which was nice. And wpas super quiet. This maytag does not have surround cooling and is not as quiet as the Danby. Maytags doors are light, with light seal. Danby's door is heavy duty with suction sealing. Maytag has a huge freezer (top), 1/3 of unit. Leaving the fridge on bottom 2/3rds. It is hard to see what is on top shelf. And you have to bend really low. Danby had more refrigeration space because it was fridge only. I loved that, as I have 2 chest freezers in shop and an upright freezer in my house.

    Maytag's condiment holders are built in with metal bars that are really low and things will topple out. Danby's are heavy plastic, perfect height to hold tall bottles and smaller ones drop down in, so they don't drop out, they are also adjustable. Maytag's glass shelves seem flimsy and thin and have no trim. Can only move about an inch and a half, if. So milk and other stuff doesn't fit well. Also feels like shelves will break. Would fit best on top shelf, and the glass is so flimsy that I would not trust putting it on shelf above produce drawers. If someone aggressively put milk in fridge, the shelf might break. The glass vibrates, even when something is carefully placed.

    Danby's glass shelves are thick and they are set in with trim for extra durability and no chipped glass edges. Totally adjustable, many slots to choose from for height differences. Bottom shelf above drawers is the same as other shelves, thick and reinforced. Has been abused and shows no wear. Drawers: Maytags are thin plastic and sloppy. Thin moisture adjustment slide, but doesn't matter anyways because there are large gaps above the sides and back of drawers.

    Danby's drawers are thick plastic, seat well, and are like their own compartment, will fit more produce than Maytags. And the plastic surrounding drawers and moisture slide is heavy duty. To our surprise and horror Danby's quality is way better than Maytags. I am stuck with Maytag. All in all, Danby rates 10 out of 5 and Maytag is a 1 out of 5. Honest review. Please do not mind the dirty fridge pics. I was out of state for extended amount of time and no one else cleans the fridge. It is also just hanging out, because the new fridge is where the fridge belongs.

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      Reviewed Dec. 21, 2025

      Works great. No complaints so far. Not too big, not too small, just right. I recommend this product. Quiet, less energy star energy. Storage wise for a family of 2 or 3. A little light easy to move and rearrange in kitchen if possible.

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      Coverage

      Reviewed Dec. 6, 2025

      I would give 0 stars if I could. Bought a small Danby fridge from BJ'S, and a 3 yr extended warranty. Fridge quit 10 months after I bought it. Danby won't honor the warranty. Support says the model is not made anymore so they can't replace it. I said I didn't want it replaced, just repaired. So sorry, I'm screwed.

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      Customer ServiceSales & Marketing

      Reviewed Aug. 5, 2025

      DO NOT BUY! The electric range had concealed damage inside the carton, which they won't repair or replace. They will only offer to extend the warranty by two months (which they offer to everyone anyway). I was told that a replacement side panel is not available. Then, the stove top cracked within the first month, so I called Danby to order a replacement (because I'm sure it's not warranted) and I am only told that a replacement top is not available. No time frame or other solution was provided. Terrible product and terrible customer service after the sale!

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      Verified purchase
      Customer Service

      Reviewed Aug. 27, 2024

      We bought 3 under counter Danby appliances (ice maker, refrigerator, beverage center) in November 2021. By July 2024, 2 of the 3 appliances had failed. They were out of warranty and Danby offered no remedy or assistance to replace/repair. We would NEVER buy this brand again and were shocked by their appalling customer service. Do yourself a favor and bypass this brand.

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      CoveragePriceMaintenance

      Reviewed May 31, 2024

      I received a Danby Beverage fridge as a christmas gift and found that after the 12 month warranty expired the compressor has failed and was quoted more to fix it than what the cost to replace the fridge. After contacting Danby they basically only offered me a $50 rebate if I purchased a new Beverage fridge with an 6 month extended warranty which I find as a insult. I can't believe that for one the product failed in such short time and second they are not willing to stand behind their product that cost $500.00 and didn't last 2 years.

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      Customer ServiceStaff

      Reviewed Sept. 21, 2023

      I have a Danby refrigerator that has a faulty seal and allowed moisture to get into the motherboard and destroy it. I paid $100 to have a technician visit to service the unit, only to be advised that the part is no longer available. I called every company possible and the part # is discontinued. So I had to take a perfectly good refrigerator and send it to the landfill because of faulty manufacturing. Why are governments not taking these big companies to task and allowing them to defraud consumers constantly??? Danby knew this problem existed and just discontinued making a simple part that would correct the problem. Instead they encourage consumers to buy a new refrigerator. Stop the rhetoric about the concern for our environment and pass laws that will stop these companies from making junk and getting it to market.

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      Reviewed May 20, 2023

      What a waste of money buying a Danby fridge... Bought one from Costco and it lasted just as long as the extended warranty...I got just over 5 years on it. Save your money by not buying this junk product.

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      Staff

      Reviewed Sept. 25, 2022

      Fantastic product. Exceeded all expectations. A true workhorse. Located in my hot garage. Beverages at 33 degrees. Don't hesitate to purchase. Tremendous value. I rarely write a review but I felt that I must share

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      Danby Refrigerators Company Information

      Company Name:
      Danby Refrigerators
      Website:
      www.danby.com