Match.com Reviews

Absolutely atrocious. I have an account under my email and a username. I have had ongoing issues with trying to log in. I continue to receive matches and likes, yet I cannot log in and receive errors but I try to reach out to customer service and nobody will respond to my emails. No matter how many I send. So my picture is out there on their site and they use my images without my permission and without me allowing to delete them. How illegal is this? If I do not have permission to access my account because they will not fix the problem? Match.com is a complete joke.

Horrible website. I joined and I was banned on my first day. They would not tell me why. I filled out 3 appeal forms and sent over 5 emails. I finally had to contact my bank to stop payment. You can't log in to the account to cancel your subscription if they ban you. What a money scam!

I am trying to cancel my subscription and have canceled them numerous times. Can’t get a refund because there is no one available to answer me. This site Is terrible, all so call matches are all fake people. Please shut this disgusting site down, thanks.

I subscribed in error. Within about a minute. I had sent a communication to Match.com telling them this was an error. I thought I was subscribing to a different page. I need my money to pay my mortgage. I asked very nicely for them to please cancel the subscription and refund my money. Again. I did this within about one minute of subscribing. I am not receiving any response back. Human error does exist, and people make mistakes. I would expect that someone would be understanding and take care of this for me as soon as possible.

Terrible Terrible Terrible!! I was given a prompt to change my email. Never received email link to change my password. Spent a month going round and round with customer care which is AI driven with no resolution. I can't even delete my account and reoccurring subscription payments. I had to cancel my credit card and have filed complaints with BBB, FTC and attorney general. I'd advise everyone with issues with this dating scam app to do the same. The more noise the masses can make someone will eventually listen and shut this scam down.

Match.com is nothing but a waste of time and money. I was on the app last year. Did meet some people at first and then the amount of “likes” and “views” started dwindling. I canceled the membership when it ended and immediately had over 50 views and over 15 likes in one day. Of course I couldn’t communicate with anyone because I canceled my membership. I figured it was just a fluke. I got back on the app and renewed my membership 6 months ago. Had very few likes and not a significant number of views. I canceled my membership yesterday and wouldn’t you know, I have over 80 views this morning and 18 likes. It’s not just a fluke. I believe that Match.com boosts your profile after you cancel your membership so that the only way you can view or communicate with anyone is to renew your membership. I’m wondering if anyone else has noticed this.

Awful platform. Started creating a profile. Put in my info, uploaded a picture of myself, instantly got banned for no reason. They declined to indicate why and simply said “we consider the matter closed.”

A total rip-off. They have been charging me double and then added a huge charge. I can't call them, as their number is an automated response to contact them on-line, which I have been able to do. I finally found an email address, but their response was again to direct on-line. In addition, my experience was forgetful. I've had more luck out in the real world. Several match likes were scams (5) and most others were inactive. It's a total rip-off.

This company has horrible customer service, they are only interested in taking your money. I lost access to my account for some unknown reason, just could not sign in, tried the route to reset password and never received an email with a link. Have emailed them everyday multiple times for over a week and only have gotten automated responses that do not solve the problem or tell me to log in to my account and complete a form..... which is the problem, I can't log into my account. Meanwhile they just charged me $150 for renewal, which I had set up as cancel. Beyond frustrated...... DO NOT SIGN UP ON THIS APP. IT IS THE WORST!!!

It is NOT a Good Website when my Phone Number isn't Working With it ☹️.

Could not sign in I believe my account was hacked and password changed. I tried endless emails to match.com and resolve the issue they would not reach back out or help me resolve the issue. They would not confirm that I’ve asked them to cancel my account so I had to cancel my credit card and list it as lost or stolen just to be able to get out of my I can’t with Match. I do not recommend our service.

Looks like all your reviews are the same, I got charged three times in on week, now I can't even get on the website. Won't verify my phone. No worries, I will just dispute the charges on my credit card, they will take care of this nonsense.

I have used multiple dating apps and this is definitely the worst. Thank gosh I only paid for 1 month. Multiple people contacting me who were scammers, multiple fake profiles. A lot of men’s profiles that just seemed outright lazy. If I wasn’t talking to a scammer I was talking to someone who only wanted to answer questions and not engage in conversation. My deal breakers were completely ignored, from distance to not wanting to have kids. I can’t believe how much bullshit is on that dating app. I didn’t even finish my full month subscription, I was so sick of it I deleted my account early.

Absolutely terrible website. Went for two weeks… Put out likes to over 1,000 women… Spent time being polite, funny, intriguing, even blunt in my intros. I never received responses, likes, nor matches. It must be a 100% fake site at this point. I know I’m not Brad Pitt, but for this website, I am well into the upper tier of male members. DO NOT SUBSCRIBE!!! Such a waste of money, I’d say it’s on the verge of theft.

This is based one how it works. It really blows. I signed up in 2016 and the wait time every time for filling out profiles took forever getting approval. The nice handsome gentleman I met on there was sweet and kind. I don't ever recommend this for a dating site or app. People need to get back in person meeting people and all this needs to be shutdown. I just don't recommend it based on values and upbringings and family issues. I wanted things perfect, but for some reason problems arose.

Made a new account then got blocked instantly. Have submitted several service ticket, they keep telling to submit and ban and appeal ticket. I have done that and it comes back saying there is no account listed with your email. Tried creating a new account with a different email but can't verify because my phone is linked to the blocked account. Customer service is terrible, and it just going around in a circle over and over again. Get a phone service so people can stop getting looped emails and actually be helped.

I agree with others, Match.com used to be very good. Because of that I signed up again and in 2 weeks I have been bombarded with fake users. Seriously not every 43 year old can be a widow. And adjusting your search settings seems to do nothing. There is no way to get your money back and they seem to do nothing to verify real people who are trying to connect. Sad to say Facebook Dating is better than this - and it's pretty sketchy.

Mostly fake accounts and scammers. Match is providing a vehicle for these scammers to access the American public and someone should stop it. It's like if I gave someone my car to commit crimes and I cannot have immunity. If there was a negative star rating I would give it a negative star rating.

They are the worst dating site, they banned you for no reason, and when you appeal, they just tell you to read the terms and guild lines!!!! They don't even have the courtesy to tell you why, I am glad I never join has a paid member! Don't recommend this site!!!

Match dating site is Nil, I am getting Man from out of the country, instead of close by, as indicated in my profile. A waste of money and Time.

Not a great website and would not recommend it to anyone. It’s a total waste of time and effort.

Match.com will not allow me to delete or remove my subscription. When I try I keep getting an error message that reads 404 bad request.

Match.com is the worst. Customer service is nonexistent. You get your account blocked out if the blue for no reason and no explanation.

The number of fake profiles in this site is RIDICULOUS! There needs to be better screening.

I have used Match in the past and had no issues. I decided to sign up again, so I created my profile and paid for 6 months. The next day I could not sign in and reset password did not send an email. I contact support and they told me I had been banned. I asked them several times what I had done so that I could defend myself and they refused to answer. I had barely set up my profile and hadn't interacted with anyone. Now they're just stealing my money. I will never use them or any of their other sites again.

I only was on a short while then they BANNED MY ACCOUNT with no explanation! I did see that there are so many fake accounts, I don't recommend paying for a subscription. They just steal your Money!

I have used Match multiple times over the years and it used to be a great platform to meet people. Unfortunately, it has completely gone downhill. I recently paid for a 3-month subscription, but the features I signed up for are not what Match actually granted me access to. I even sent their customer support a photo of the subscription feature list proving the discrepancy. Instead of fixing the issue, they sent me multiple emails giving me a complete runaround. Once this company has your money, they refuse to rectify their mistakes. It is incredibly disappointing because I used to like this site. Save your money. I will absolutely not be returning once my current subscription runs out!

Match, and most online dating, used to be great, but now they all are horrible. Match is the worst, they are 100% aware of "FAKE" profiles, but they don't care. ZERO customer service, a big waste of time, I encourage you to waste theirs. Pay the minimum amount with a credit card, then dispute the charge as soon as you get a FAKE profile match. It costs them money to respond to the dispute, and it's free for you. I am optimistic that one day, an honest online dating site/app will exist for a small fee.

What a shit show they run there. I signed up. Paid 119.97 to be screwed over. Cannot log in, cannot view, cannot do anything and their Tech support SUCKS, stay away from these **.

What a Joke. Match is Nothing But Majority Fake Profiles constantly messaging You. It’s a Total Waste of Money!

Useless. You get signed up for auto renewal without knowing it. Get charged over $100 for another 3 months without consent. Then you get to do a research project to find out how to turn off how to renewal.

No refunds if dissatisfied. Scammers everywhere selling crypto and AI funds. Match DOES NOT vet anyone. SCAM CITY.

The worst I have ever seen. Fake profiles, poor technology I will not give it even one star. 0! Thanks God I was smart enough to pay for one week only!

Well, I am very sad. I just paid for match on Saturday afternoon now. I am banned. I do not know why. I don't think I did anything wrong but they are stating that I did. I've been locked out since Sunday. So I have had about 24 hours on the site. I paid for 1 week and I'm unable to stop it from coming out of my account again at this moment. Because I'm kicked out, so I'm gonna have to go to my bank.

I was on Match.com for about 2 weeks and wanted to share a picture with someone I was talking to. I posted a picture that I had taken of a sunset. Match reviewed it and then posted it. The next time I went to log in, I could not. I was told that my account was blocked and I was banned. I contacted customer service, which can only be reached through email. No phone. No online chat. I asked why I was blocked and they responded that they reviewed my account and that my account would not be reinstated.

I paid the money through Google Pay which is what they only accept and they could not verify my phone number which I have for 15 years. I contact them and said I want my money back because I cannot use services due to our verification on your end not working allowing me access. Match responded and said, "It's not our issue and you have to deal with Google Pay." I file with Google Pay and of course they refuse to credit back money. It is like they are a monopoly here and you have no recourse and will pay for a service you can't log into or use. If you use a service like this whatever you do use your credit card. Because if not you will be screwed exactly like me!

I am extremely disappointed with my experience with Match.com. I paid $9.95 expecting to receive access to the features that were presented to me, including being able to view and respond to messages. Instead, I was still blocked from seeing messages and using the service as expected. The way Match.com presents its memberships and benefits is extremely confusing and feels misleading. The pricing and features are not clearly explained, and it appears users are encouraged to pay only to discover that they still do not have the access they thought they were purchasing.

After a year+ of being single, I decided to give online dating one last try. I hadn’t tried Match in years, so thought I’d give it a try. I signed up less than a month ago… and I cancelled my subscription today. Absolutely horrible experience. Aside from the fact that the “dating pool” is tainted, this app makes the experience 10x worse. I have never encountered so many obviously fake/chatbot profiles, as I did on Match. All very similar looking men with ridiculous pics- photoshopped over the pyramids, etc.

I feel like It’s a shady dating website. My personal experiences felt like they didn’t like that I dislike the people that I thought they were not my matches, then they blocked my account without any explanations, even though I had followed all of their website policies. I feel like there was no freedom of my own rights to choose who I like. I filled out an appeal form, they told me they couldn’t find my account and then refunded me for the fee that I paid for my 6 month membership fee. The worst dating website experience.