OurTime Reviews

It is the only dating app site that I have never been able to login to. By far the worst and no way to fix it!!! I tried to change password, but never receive an email while OurTime says my email is already in use. I would rate it a negative 1. Not sure if others have this problem and if so how do they stay in business. I give up so they will not be getting any of my money.!!! HORRIBLE!!!!

OurTime has no phone in customer service. The internet phone in service is a scam just trying to get your credit card. Once you are signed up any issues with pass words or account details, there is no way to contact them. The only way to cancel a subscription is to cancel your credit card.

This site sucks, and that is a compliment. Very hard to use, and then somehow it is connected to eHarmony. STAY AWAY FROM THIS SITE.

I would never ever sign up for this site again. There are so many profiles that are not who they are. They are making money on your subscription. They suck and I would never again trust a dating app like this again. They do not clear profiles and just want take your money. They send you profiles on people that are not even a subscribers any longer. Don't do it! They suck. If you do try it in three months. You will say, "I should have listened that review.!" Don't do it!

After 2 years of being a widow I sought out a reputable matchmaker! OUR TIME was really great; one problem: I need a friend close by... not in another state... Now it's 2 1/2 yrs later and I can report meeting 3 great guys, really nice. Fun, generous, same interest, we had several adventures, had fun with our very similar likes together, but no spark. Have to have a spark to make a fire. None of us were wanting marriage... they saw a spark in me but not me... I'm looking for a mate for companionship.

If I could give it less than one star, I would. I've been on about three months. I've encountered nothing but scammers and fake profiles. Not one real or genuine person has contacted me. And when I do write a short note to someone I'm interested in, these so-called "gentlemen" don't bother to respond with an acknowledgement of, "No thank you or good luck but I don't think we're a good match..." nothing. If someone takes the time to write me a note, I always acknowledge receipt and if I'm not interested I say, "Thank you but you live too far away" or "Thank you but our interests don't match" and go on to wish them well in their search. Apparently, manners don't mean a thing on these dating sites. I would never recommend OurTime. As I said, nothing but fake profiles. Don't waste your time or money.

Signed up to try and the next day I cannot access. Customer Service is no help and filed appeal as to why and was told nothing. With the risk of hackers I should be given some details. So unless you want responses days later with no reasoning use a more reputable site.

I come and go on Our Time every few months and have had a few real dates. I actually had a short made that said "I am NOT him and did not do this to you" just so many traveling with old baggage. The FUNNY thing is whenever I cancel my current subscription I get a FLURRY of likes. Don't waste your time

It a fake site. They send you people that are out of state.

DON'T SIGN UP WITH OURTIME DATING. I signed up with a paid 3 month subscription and they received the money and within a week the account went down. There were not any violations of terms and conditions but the automated system was the only email response I received, and it had nothing to do with the issue. There is not any customer service to assist. It's my opinion, that it's intentionally designed this way. Other have had this issue and has had a lost of money. I will be researching a Class Action lawsuit. This must be stopped.

I paid for a subscription. Matched & Replied to a gentleman. He sent a message & I was not able to access the site. Repeatedly messaged Our Time about the problem & never got a reply. No customer service phone number. I feel terribly rude to the Gentleman. This affects my reputation. Making me look as though I’m not Real. Our Time is owned by Match.com. My photos are being used on Match & I’m receiving replies. My concerns are not being addressed, not able to reply to the Gentleman, no way to connect if I cancel my membership. Reality no way to connect with a membership.Completely unprofessional. ZERO Customer Service.

I have been on this dating site for 3 months and am averaging a weekly approach by a fraudster (6 so far) - I do facial recognition search as well as identify them by their use of AI for messaging (it is so obvious!). I am getting so tired of it. Other dating sites do not have this frequency of fraud.

I signed up for our time a week ago. Yesterday I completed the profile with a written statement about me -- interests, activities including being part of a choir to stop the billionaire takeover (think singing resistance). So, This morning I went to check on some messages and found I was cut off from the site. I tried to reset my password several times but no reset message came. No message was sent that I had been taken off the site. I looked at my credit card payment to the site and saw it was refunded and I no longer had access. Checking on who owns Our Time, it looks like these dating sites are pretty much owned by the same conglomerate.

Besides numerous fake accounts, they are scamming by keeping very old and blocked accounts as'active', thus beefing up the number of active members and 'matching' with non-existing members--do not pay for their services, or better look at Bumble or other reputable services.

This site allows you to send messages to other users but you have to pay an addition fee to receive replays. Do NOT sign up for this useless piece of shit. Thank you for your attention to this matter.

This is another scam dating website part of Match. They promise a lot but none of the members turn out to be real. They have my money but won't let me log in. They do manage to send me subscription renewals but won't let me in to access a non-existent customer service.

The worst site ever. I paid for subscription and basically they blocked the profile 2 days later, required that I reset my password and there is no subscription showing. I have basic functions to search but I can't see who is searching me. By far the worst site ever.

From the moment I signed on as a subscriber the fake profiles began. Not only are they fake but I’ve had to report in just under two months over a dozen under age profiles. 90% of those were not subscribers. They were just on the app with pictures and minimal text. The process has a swipe left, swipe right typical for dating apps. However this specific app when you accidentally swipe in the up or down direction it sounds alike to the member when you were wanting to left. That tells me that OurTime has intentionally altered their swipe so that they can include more likes to people who are not members to make it look like there’s interest in their profile so that they sign on. Not only are there scammers on this site OurTime staff is not honest and misrepresenting the activities of members of this site.

Total waste of time and money. Site is full of fakes and scammers. I did manage to meet one person who turned out to be recently convicted. Customer service is a joke. Form/generic responses. Random removal of content.

The concept and the website works well, but the available selection seemed limited in this area. I am now using another website with 10 x more success. Also, I could be wrong but I noticed most of the women onsite were identified as liberals-moderates, which can be somewhat unattractive to many guys who are looking for a traditional conservative woman.. There were also others who did not have the courage to include their own political values... Bottom line, this dating site would be better if they had a better selection of quality women, including a nice smile, and being fit, instead of being overweight & unhealthy looking.

This dating app promises much more than it delivered and repeatedly attempted to charge my credit card to renew my subscription AFTER I cancelled my account prior to the renewal date. There is also NO viable way to communicate with staff for support of any kind. It's a blatant con job. For example, after 4 months I noticed that the same bios were circulated repeatedly AFTER I rejected them for not meeting my criteria. For example, women were 10 or more years younger or older, more than 100 miles distant - some more than 500 miles distant, and/or had few if any common interests. In addition, I received emails from OurTime claiming I had "likes" and/or messages from interested women only to find that once on the website about 90% of these claims were false. Don't waste your money and precious time.

My profile was hacked by someone from "Caracas, Venezuela", as I was informed by Our Time. As a result my profile was taken down and I was blocked from seeing anything. I was told to file an "Appeal" to my "Ban" from the site. Even though I did nothing wrong, I filed an appeal and was told I could create a new profile, but had to use a new email address. I did that but still couldn't create a new profile since the system wouldn't accept my cell phone number. I have submitted two "appeals" to the ban, been told someone would get back in touch with me in 24-48 hours. Still nothing. Never got to speak with a live person, and have had numerous emails, always from someone different, to no avail. I'm done with this site! Done with online dating - too many scammers and fake profiles.

Strange situation... I set up my profile and got experience on the OurTime.com site, was able to Search and see who Viewed me (blurred until I "joined"). Then I paid for my Membership to get access to the Who Viewed Me, etc. Once I paid, I could NOT see who Viewed me and could No Longer Search at all (I could see who Liked me though)... Site would just say Something Went Wrong... After weeks of sending Customer Service details they requested about the issue, their last request was for me to log on to Match.com and a few other things... I am not a Member of Match.com and responded that to them... Also I said Again, I am not on the App, I am on a Desktop, linked directly to the OurTime site. From May 8th to the 23rd patiently trying, I finally said that if OurTime could not give me the basics I paid for, to cancel and give a refund.

Way too many scammers, low life Catfishers on this site. No monitoring. Sad that so many people want to separate you from your money. After a while you can tell pretty fast tho. If they have more than 2 pictures and don't look like the same person it's a scammer. If they don't reveal much info, probably a scammer.

In my profile I stated that I was interested in meeting someone who lived in a 50 mile radius of me. Their recommendations typically included people who lived thousands of miles away. Most of the people that I liked never replied to me or even acknowledged me. I get the impression that many of their users are subscribed to the free service that allows them to view member profiles, but does not allow them to reply.

All I get are men from out of state. I don’t get many local men. Then the scammers. Oh my God! I have been bombarded!,,, They all start the same way. "You are so beautiful. My subscription is almost up. Can I have your email address?"

This site is a scam. I was hacked...People with other names sending messages on my profile. When I notified customer service by email, they banned me and didn't notify me. After several emails requesting help as I was unable to log in, I eventually got a notice I was banned to suspicious activity and I needed to appeal. I paid for 6 months, can't sign up for a new account and use the remainder of my time. I am told no refunds on cancelled account even though I didn't cancel...I was banned. I will fight this just to save other people from going through the same thing. I noticed on your Consumer Affairs reviews they have 4 5*, 8 4*, 3 2*, 58 2* and 769 1*. The 1*s are all similar to my problems. They need to be shut down!

OurTime has frozen my access to use it! It has an unsecure site.

I thought I was going to be charged one month, but they charged a full year which I couldn't afford. When I requested a refund, they ignored me so I filed a dispute with my bank. Then, they removed my access to my account, and when I asked AGAIN for a refund, they said they would but never did. I'm on a fixed income and $89.95 is a lot of money to me. I wouldn't recommend them, they are underhanded and sneaky.