OurTime Reviews

My profile was hacked by someone from "Caracas, Venezuela", as I was informed by Our Time. As a result my profile was taken down and I was blocked from seeing anything. I was told to file an "Appeal" to my "Ban" from the site. Even though I did nothing wrong, I filed an appeal and was told I could create a new profile, but had to use a new email address. I did that but still couldn't create a new profile since the system wouldn't accept my cell phone number. I have submitted two "appeals" to the ban, been told someone would get back in touch with me in 24-48 hours. Still nothing. Never got to speak with a live person, and have had numerous emails, always from someone different, to no avail. I'm done with this site! Done with online dating - too many scammers and fake profiles.

Strange situation... I set up my profile and got experience on the OurTime.com site, was able to Search and see who Viewed me (blurred until I "joined"). Then I paid for my Membership to get access to the Who Viewed Me, etc. Once I paid, I could NOT see who Viewed me and could No Longer Search at all (I could see who Liked me though)... Site would just say Something Went Wrong... After weeks of sending Customer Service details they requested about the issue, their last request was for me to log on to Match.com and a few other things... I am not a Member of Match.com and responded that to them... Also I said Again, I am not on the App, I am on a Desktop, linked directly to the OurTime site. From May 8th to the 23rd patiently trying, I finally said that if OurTime could not give me the basics I paid for, to cancel and give a refund.

Way too many scammers, low life Catfishers on this site. No monitoring. Sad that so many people want to separate you from your money. After a while you can tell pretty fast tho. If they have more than 2 pictures and don't look like the same person it's a scammer. If they don't reveal much info, probably a scammer.

In my profile I stated that I was interested in meeting someone who lived in a 50 mile radius of me. Their recommendations typically included people who lived thousands of miles away. Most of the people that I liked never replied to me or even acknowledged me. I get the impression that many of their users are subscribed to the free service that allows them to view member profiles, but does not allow them to reply.

All I get are men from out of state. I don’t get many local men. Then the scammers. Oh my God! I have been bombarded!,,, They all start the same way. "You are so beautiful. My subscription is almost up. Can I have your email address?"

This site is a scam. I was hacked...People with other names sending messages on my profile. When I notified customer service by email, they banned me and didn't notify me. After several emails requesting help as I was unable to log in, I eventually got a notice I was banned to suspicious activity and I needed to appeal. I paid for 6 months, can't sign up for a new account and use the remainder of my time. I am told no refunds on cancelled account even though I didn't cancel...I was banned. I will fight this just to save other people from going through the same thing. I noticed on your Consumer Affairs reviews they have 4 5*, 8 4*, 3 2*, 58 2* and 769 1*. The 1*s are all similar to my problems. They need to be shut down!

OurTime has frozen my access to use it! It has an unsecure site.

I thought I was going to be charged one month, but they charged a full year which I couldn't afford. When I requested a refund, they ignored me so I filed a dispute with my bank. Then, they removed my access to my account, and when I asked AGAIN for a refund, they said they would but never did. I'm on a fixed income and $89.95 is a lot of money to me. I wouldn't recommend them, they are underhanded and sneaky.

Terrible experience! Difficulty logging in and creating account. Profile is incomplete and was then blocked, but cannot find out why. After several attempts at obtaining info and getting AI responses, I asked for my account to be deleted. No response. "Customer service" is non existent.

I feel this site baits you in so they can gather people's information and sell it out for marketing purposes. While I agree, paid for services have value but OurTime isn't willing to prove theirs. You are required to buy a package of likes, super likes, matches, comments.... whatever. Much like buying tickets at the fair so you can get on the rides. There is nothing to confirm if someone is real or a fake profile. (In fact, all the images are blurred out of the people interested in you.....who does that?)