OurTime Reviews

Our Time Dating is a WASTE OF MONEY and worse, even if you are a member they try to squeeze every penny out of you. Faked profiles are the norm and even if YOU pay, if the Match on the other end does not, you can't contact them. My advise: Stay away from this dating site. They just try to rip you off your hard earned money.

TERRIBLE experience with whoever is running this site. I was blocked less than a week of being active accidentally then blocked permanently with zero explanation. I am a woman in my 60s and posted nothing inappropriate. In addition, scammers and most profiles offered to view were mostly out of my area.

Horrible experience. I paid to upgrade, but the upgrade didn’t show up in my account. I tried to call but all you get is a recorded message. I emailed multiple times and just got automated responses that didn’t address the problem. I finally ended up disputing the charge with my bank. Then I got a message from OurTime that said my account has been banned and deleted, but wouldn’t tell me why. Just that I violated their terms of service and community guidelines. I don’t know how that could be because I was unable to communicate with anybody or look at anybody so I didn’t even have the opportunity to violate any guidelines!

The people on here that are saying they had a positive experience are lying. No way you could have had a good experience.

I knew one week in the website was a scam. My matches would just disappear at random, people would like you and you’d like them and match with them, but then you would never hear back from them. I could tell some of the profiles were phony. I also had a 50 mile radius, but received likes from across the country. Ridiculous. I deactivated my membership after just two weeks because I could tell it was a sketchy website and most of the profiles were fake. They also tried to match me with men completely out of my age range. One person was 80 years old and he looked like he was in his 40s. That’s how I knew it was phony. Don’t waste your money or time.

Thought I made a couple of nice people only to find out it’s AI. Then I get notifications that I have messages but there are none. Both parties have to be subscribers to communicate. I said I wanted to meet someone within 100 miles and they send profiles from around the country, Too many fake profiles..

This website has tremendous potential that is never fully realized. I get lots of likes and even an occasional message so what the problem? The women who send me likes or messages live very far from me. I set my desired search parameters as 35 miles (or so) and my profile indicates that I am not looking for a pen pal. The women who send me likes and messages live as far as Texas and Florida. There is no chance of a real relationship. Some of the women assure me that they are willing to relocate to my area. I am not convinced that they are sincere or even that it would be practical to start a relationship with someone far away. Of course this is not the fault of the website. But it a problem never the less. I have not tried to phone OurTime so I can’t comment on accessibility by phone but my email inquiry was responded to. I have not had billing issues as others have complained about.

Lots of fake guys just trying to steal whatever they can and always ask what do you do for a living. Fake profiles and phishing alert.

Horrible dating website! After entering all my information, including my credit card information, I was "Blocked"!! I followed all the guidelines, and wasn't told why. Customer service isn't very helpful either. I was told to file an appeal, and that they can no longer help me. I can't even delete my information since I don't think I even have an account! Stay away from this dating website!

I got banned by the site, despite doing nothing to violate the guidelines. I sent them an inquiry to ask why, and they responded with nothing other than that they have made their decision, it’s final, and they will not respond to any more requests. The ONLY thing that I could think of was that I sent OurTime a couple of messages about suspicious profiles, for once I joined, I got several different “Super Likes” that were from very attractive Asian women that looked like they were AI-generated, and their bios looked nearly identical. For those that aren’t aware… to send a “Super Like,” it costs more money. I truly believe that they generate a LOT of their revenue from bad actors that prey upon lonely, older people that will bite at the attention.

Updated on 08/15/2026: The day after I disputed unauthorized charges to my credit union and after I made attempts to report a fraudulent profile to OurTime, I was unable to sign into the account even though my membership was fully paid in full for 6 months. I was told I needed to reach out to an email to resolve the issue. When I emailed the address, I was provided, I received notification from my mail server that it was an invalid email address. The next thing I knew, I was banned from OurTime for no reason...I guess now I will see if I am able to dispute my 6-month membership since I can no longer use their dating app.

Way too many fake profiles. Difficult to navigate. Some photos of "Members" are, in fact, from adult websites and actors. Plenty of ways to spend more money; no shortage of effort there. After a 4-year-long separation, this is what I get. Match: The parent company is equally as abysmal. Many repeated profiles. And very little interactions.

They keep billing you even though you've unsubscribed.

A really bad dating site, they continue to send pictures of women who do not fit my profile as to what kind of a woman I'm looking for. I've received pictures of men and women who look like they have never seen an exercise in their life? To top it all off they send you likes from women who never sent them? Just surprised this has caused a class action lawsuit from these guys, terribly disappointed.

They just shut down. Every time I try access a page it become blank.

I paid $75 for 3 months and 3-4 days after I was on the platform, I receive an email saying my password had been reset and if I did not request the reset to contact them. When I contacted them (impossible to reach them by phone) I received an automated email saying I needed to fill out an appeals form for banned content. Even though this made no sense, I filled it out and never heard back. Still can't get into the system and continue to send emails and the only response I get is an automated response that they receive my email and nothing after that. The last email I sent was just to request my money back and still no response and the only phone number I can find has a recording directing you to contact them by email. What an unprofessional and non communicative customer service! I would not recommend this site to anyone!

Tried to use this service but wouldn't accept my gmail account. Nobody live to help. Not user friendly for old folks like me.

My experience with our time was great for the most part. I didn't cross paths with any scammers like I did on the other sites. I met my guy on our time...we are still together. 5 months now! I highly recommend OT!!

Read ALL the Bad (One Star) reviews! Once they have your credit card info, they keep charging you month after month AND nearly every profile I reached out to... WAS FAKE! ChatGPT replies that made Zero sense! And IF you're reading this, e-Harmony has gone down the toilet as well!

Agree with what all others say; this is an awful site. Vast majority of people who contact me are either 30 years younger or 20 years older. Lots of men looking for sugar mamas and I'm sure vice versa. "Likes" come from men who live all over the country, rather than in my area. Majority of messages go unanswered.

A lot are ghost. On one week's time I've been approached by 2 woman. 1 want me to support her financially. 2 want me to pay to have things shipped to Arabia for her job. Both scams. I updated my account 2 days ago and was shut out today after I just Google says to out for them doing this.

At first I was excited and impressed with the quality of matches. The member profiles seemed real, unlike some other websites. It was overwhelming when I was viewed over 400 times in one week (that should have been my first clue). I am a 72 year old widow and average looking, but I had so many likes from men far & wide, most in their 50's even though I had my preferences listed at between 65 to 80 years old. After wading my way through to find maybe five men that I thought were real and compatible, it was so discouraging to find they could not have been real and sincere after all.

It totally sucks!! Don't go on there. If you have issues customer care gives you the runaround, no clear answers. Then they ban you and don't tell you what you did to deserve to be banned. Customer service is a Joke!!! I had to give it 1 star to submit my review. They don't deserve that star.

So bad just a joke, OurTime will send me emails asking me to join, then once I write a very nice long profile and post very nice photos, ( OURTIME ) will ban me from using my profile they do not delete the profile because I continue to receive messages, it's so stupid I'm a older lady I'm kind caring honest never would I ever want to try to scam anyone, or had I done anything wrong on there dating site, I've never event met any one on OurTime, so why do they ask me to join and then kick me off, who knows I just know OurTime is so bad never use this dating site.

This site has been harassing me with unsolicited emails for weeks now now. I do not have and never have had an account. I have tried ‘inscribing to no effect. I contacted their so called customer support and a person, allegedly called Rose said she was taking care of it but nothing happened. They are part of People Media, so I am now filing a report with the FTC as it had become stressful and harassment.

Subject: Complaint Regarding Unfair Business Practices and Failure to Provide Purchase service. To Whom It May Concern, I am submitting this complaint regarding what I believe to be unfair and deceptive business practices by the dating service OurTime. I purchased a paid subscription to their dating service in good faith, expecting to receive the services that were advertised. Less than 24 hours after creating my account, my account was permanently blocked without warning.

The worst. I kept getting ads from Match about it, and I thought, why not. I create the profile, I add the pics (they need to be verified), and message one man. This one man is someone I've actually wanted to get in contact with. A little bit later, I can't log in. I try re-set password. I try customer service. Nothing.

Not only are there many fake profiles from scammers but I truly believe the company has made fake profiles as well. These profiles all have the same base of who they are, different faces and locations, but they ask the same questions and eventually ask you to compare other dating sites and what you like about each one.

Very difficult cancellation process and automatically put you on to another 6 month period at a higher rate. Impossible to contact and only receive an automated standardized reply.

It is the only dating app site that I have never been able to login to. By far the worst and no way to fix it!!! I tried to change password, but never receive an email while OurTime says my email is already in use. I would rate it a negative 1. Not sure if others have this problem and if so how do they stay in business. I give up so they will not be getting any of my money.!!! HORRIBLE!!!!

OurTime has no phone in customer service. The internet phone in service is a scam just trying to get your credit card. Once you are signed up any issues with pass words or account details, there is no way to contact them. The only way to cancel a subscription is to cancel your credit card.

This site sucks, and that is a compliment. Very hard to use, and then somehow it is connected to eHarmony. STAY AWAY FROM THIS SITE.

I would never ever sign up for this site again. There are so many profiles that are not who they are. They are making money on your subscription. They suck and I would never again trust a dating app like this again. They do not clear profiles and just want take your money. They send you profiles on people that are not even a subscribers any longer. Don't do it! They suck. If you do try it in three months. You will say, "I should have listened that review.!" Don't do it!

After 2 years of being a widow I sought out a reputable matchmaker! OUR TIME was really great; one problem: I need a friend close by... not in another state... Now it's 2 1/2 yrs later and I can report meeting 3 great guys, really nice. Fun, generous, same interest, we had several adventures, had fun with our very similar likes together, but no spark. Have to have a spark to make a fire. None of us were wanting marriage... they saw a spark in me but not me... I'm looking for a mate for companionship.

If I could give it less than one star, I would. I've been on about three months. I've encountered nothing but scammers and fake profiles. Not one real or genuine person has contacted me. And when I do write a short note to someone I'm interested in, these so-called "gentlemen" don't bother to respond with an acknowledgement of, "No thank you or good luck but I don't think we're a good match..." nothing. If someone takes the time to write me a note, I always acknowledge receipt and if I'm not interested I say, "Thank you but you live too far away" or "Thank you but our interests don't match" and go on to wish them well in their search. Apparently, manners don't mean a thing on these dating sites. I would never recommend OurTime. As I said, nothing but fake profiles. Don't waste your time or money.

Signed up to try and the next day I cannot access. Customer Service is no help and filed appeal as to why and was told nothing. With the risk of hackers I should be given some details. So unless you want responses days later with no reasoning use a more reputable site.

I come and go on Our Time every few months and have had a few real dates. I actually had a short made that said "I am NOT him and did not do this to you" just so many traveling with old baggage. The FUNNY thing is whenever I cancel my current subscription I get a FLURRY of likes. Don't waste your time

It a fake site. They send you people that are out of state.

DON'T SIGN UP WITH OURTIME DATING. I signed up with a paid 3 month subscription and they received the money and within a week the account went down. There were not any violations of terms and conditions but the automated system was the only email response I received, and it had nothing to do with the issue. There is not any customer service to assist. It's my opinion, that it's intentionally designed this way. Other have had this issue and has had a lost of money. I will be researching a Class Action lawsuit. This must be stopped.