Match.com

Match.com

 3.8/5 (1111 ratings)
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Page 2 Reviews 10 - 40
Rated with 1 star
Verified Reviewer
Original review: March 16, 2022

I joined Match with a basic membership, but I paid for a membership. I was unable to see my "likes". I was told I had to upgrade to see "likes". After the terrible experience, I went online and looked at the reviews. Match.com has a 1.2 star review. I wish I had looked at the reviews before I joined. Of course Match.com doesn't give a refund even though I was only on the site a few days. I had a few messages, but the interest was "bottom of the barrel".....people I wouldn't meet for a free meal, men I wouldn't meet if a chemical war took place and there was only Match.com men left on earth. Seriously, choose a different dating site, Match.com is a huge rip-off!

10 people found this review helpful
Rated with 1 star
Verified Reviewer Verified Buyer
Original review: March 6, 2022

I used Match.com years ago and recently became a new paid subscriber. Boy has it changed! Has the entire world became greedy? I wasn’t able to search on my own because every time I signed on I would get a prefab message that said “boost” yourself to be seen better. Better? What did I pay s 6 months subscription for match.com to control the narrative. And they offer no link on the site to contact them. What a rip off! I deleted my account, only having it for 2 weeks. Beware!!!

17 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: March 3, 2022

Do not waste your money on Match. Number one thru don’t have my match and they took money out of my Account after I cancelled. I spoke to the associate who told me that refund cannot be made despite that I cancelled because I am disappointed in the service.

11 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: March 3, 2022

This site advertises itself as a free dating website. You can then make upgrades with to see more features. This is false advertising. You can do absolutely nothing but make a profile for free. If you are going to make a pay only service then make it a pay only service. Don't lie to people to get their information.

11 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: March 2, 2022

Paid for six month subscription and discovered 85% of profiles are of non subscribers that Match says are “taking a break”. Then on March 1 Match blocked access until I agreed to accept a new contract which is illegal. When I complained they stated - that’s the way it is. Disreputable company, total scam.

11 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Feb. 10, 2022

I have used Match before years ago and was on the site off and on. When I moved to a new state I used it again and then decided to hid my profile and was off the site for 1-2 years. I went to get back on and when I tried to log in I could not. So I did the reset password and could not find me. So I decided to set up a new profile then received a message saying that email has been used but the subscription was terminated. It also said new subscription would be reviewed and deleted? WHAT? I emailed customer support and each time I would get the "generic written message." I tried 3 or 4 times to email and explain that I had not been on the site and ask why was my profile terminated. If it was because it was inactive then I could understand but why could I not set up a new one. Same stupid response - they copy and paste it.

I then called customer support and got a lovely woman on the other end who told me to set up a new profile and I had to go through the entire story again a few times and when I asked why would it say new profiles would be reviewed and deleted??? WHAT? She had no answer. She was kind enough to say she would escalate to another department that could help and I should receive and email to reset my password. It has been two weeks and nothing. I even emailed with the reference number she provided me and not a peep. There is no customer service and they will not even try to figure out what the problem is and provide any answers. I would not recommend Match.com for there are other companies who do care about their customers.

8 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Feb. 9, 2022

With the basic subscription you can't even read messages sent by other users. You also cannot turn off two-step verification. Match has clearly become a money grab, and I can honestly say I used to like it but now I HATE it. GO ELSEWHERE!!!!

13 people found this review helpful
Rated with 2 stars
Verified Reviewer
Original review: Jan. 10, 2022

I have been a member since April 2021. I will not be renewing. The site is fatally flawed and I don't believe many of the profiles and I suspect they are fabricated. Why would a dating/intro site fabricate? Only one reason; they lack real people to bring together. There has to be a better way to spend $80 than this. Photos will not upload either, some do, some don't. It's 2022, this is inexcusable, in my mind. Very disappointing. There are better choices out there and I'll be looking to those...

28 people found this review helpful
Rated with 2 stars
Verified Reviewer
Original review: Jan. 10, 2022

I do not care for the auto renewal, and had previously turned it off. When I signed back up this time it makes me go through my iTunes account to turn off auto renew. Since when do you have to go to a different app or website to turn off that site's renewal/subscription. Seems like a shady way to take my money and I do not care for it. Other than that it seems to be just another dating site.

14 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Dec. 7, 2021

I went to this site in hopes of finding love, what a joke. I think they are just collecting money. When I say no to a profile that same profile continues to pop up. I want my money back it's a joke. Jo

26 people found this review helpful
Rated with 5 stars
Verified Reviewer
Original review: Nov. 28, 2021

I wrote in requesting some changes be made to the search criteria. Obviously others did too. They came throgh with one of the most comprehensive set of parameters which can only make it easier to find the person you are looking for. Thanks. RE

9 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Nov. 27, 2021

Signed up for Match.com $44 a month. Didn’t meet anybody so after a week I deleted the app. Week later I got back on to try it again and it would not let me restore my subscription. Then it said, "Restore your subscription and you will be billed the difference at the end of your cycle if you do not cancel beforehand." So I clicked on the one month renewal of 2699. Charge my card $37 and I still couldn’t see any of my messages or my likes. This app is a joke and a scammer and they’re basically just trying to rip off people's money. If I can’t see likes more messages what was the $37 subscription for?

31 people found this review helpful
Customer increased Rating by 4 stars!
Verified Reviewer
Resolution response: Nov. 18, 2021

I retract my other review on Match. It is a good service and I recommend. They offer good service and are very helpful to the customer and I’m highly satisfied with the service and remedy I received from them.

Original review: Nov. 18, 2021

First girls on Match mostly won’t answer you. Second my account was hacked into and I was paying promo rate 18 bucks then they close the account and says "You can sign up again for 36". Ha! What a scam. Stay away.

10 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Nov. 6, 2021

"Match.com" doesn't do the matching. They give you a thousand of members in your chosen age range and have you browse through them. I have a certain requirements for a guy (non-religious, non-smoker...), but I'd have to sort out through everyone myself, the site would just throw them all in bulk, disregarding my wishes. Then, for my profile to be "on the top" the site wants me to pay extra BY HOUR. There are also a lot of scammers - good looking guys, sometimes with very good English, sometimes they write as if they use a Google translator. They are easy to spot, but the fact that they can use "Match.com" is worrisome. I am in a "senior" section, but do not think it's any different in other age category. The virtual "help" is a joke, using the same "come-on" for any question. Do not recommend this site to anyone.

29 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Nov. 2, 2021

Save your money and stick with the free dating apps. Match.com is absolutely crap now. There are hardly anyone using their service (at least in my small city) and most of the users aren't even paid members. You're stuck with paying $120 for a bad service because you were obligated to sign-up for a minimum of 3 months.

19 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Oct. 21, 2021

Match.com is being sued by the FCC for fraudulent marketing and scamming us out of our money. Check the Better Business Bureau before giving them any money. They’re an illegitimate, shady business. I bought a membership at the direction of some friends and soon learned there were almost no local members in my area. After a day I was sadly disappointed. Also, many of the profiles appear to be “shells” - no responses and nobody reaches out. Attempted to cancel my membership and get a prorated refund, they refused and insisted I keep looking. On the hook now for 6-months. Your money is better spent on other websites that aren’t shady. Buyer beware!

40 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Oct. 19, 2021

I've been on and off Match for about 6 years. I have met a lot of men and remained friends with several. But here's my issue. I receive emails to rejoin claiming I have 'likes' or messages when I don't. I've also received 'likes' and 'messages' when I'm active and when I reply to them their profile suddenly disappears. I've also had people show up in my matches in my area that are new and look amazing....I'll 'like' them and yet they don't show up in my 'likes' and basically disappear.

When I complain, Match responds by explaining that people can hide their profiles.

I totally understand how it works, but the odds of that happening, someone messaging or liking you, etc. and within an hour hiding their profile is pretty unlikely. I'm quite certain they plant profiles to keep people on board. I finally called with this complaint. They didn't even argue, they refunded my recent membership payment. I can't say I won't go back because there aren't many options- but they engage in some fraudulent advertising.

25 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Sept. 25, 2021

Hands down, and with the exception of the scam-riddled Elite Singles, this is the worst dating site I've encountered. Match.com is ineptly designed, clunky to use and often maddening just to access. The vaunted algorithm they employ to find you a supposedly perfect Match is in fact so lacking in nuance and discernment that it would consistently fail to pair Romeo with Juliet, or Cleopatra with Mark Antony.

It's bad enough that most of the clients lie about their age - that goes on at all dating sites. But Match made this worse by consistently sending me prospects who were 5-7 years older than the range I'd specified. And to create the impression that their dating pool is much larger than it actually is, they continued to send me "new" lists of women I'd looked at and rejected (or at least not selected) over and over again. Match.com does not let you keep track of women you've sent messages to unless they respond -- a functional limitation that can cause you embarrassment if you've forgotten you reached out earlier to certain women. Match.com sends out a daily email with all of your "new” choices, but often when you click on a picture, the display pops up another woman.

To make things worse, although you can reach a human support person on the phone, he or she is unable to deal with many recurring problems -- site access, for one. Match.com's log-in verification process is so time-consuming that it would not exaggerate to characterize it as abusive. Oh yes! Consider this: A verification process they have been using for at least six months shows eight panels with five or six dice in each; you have to pick the panel in which all the dice add up to 14. In many case the numbers/spots on some of the cubes are very difficult to read. But here's the thing: You must get TEN of these tests correct in order to move onto the next step: a two-step phone-text verification. Still worse is that if you have not gotten, say, test #4 or #7 correct, they do not flag this until you've completed all ten panels (in perhaps 3-4 minutes if your eyes and your arithmetic are pretty good).

At that point, if you've missed on any of the tests, you get the cute message "That's not quite correct!" and you have to start all over again. I complained about this, and the support person conceded it was an extremely annoying feature. He said he would report it to his superiors, but that was two months ago and nothing has changed.

Let's talk about those 'superiors' for a moment. If you have a real gripe with Match.com, there is NO way the company will allow you to communicate with anyone other than their feeble front-line phone support. They offer a 'Contact Us' email link, but don't waste your time with this, because it is fake. Click on ‘Contact us” and it brings up an error message that says you need to fix your Safari browser to communicate by email. Great, except that I was using a Firefox browser. I reported this problem when I first subscribed, but six months later the same error message was still popping up. Call support and they pretend you are the first problem to have reported this problem.

Like I said, they will not communicate with any client/customer/dupe via email. The best they will do is send a canned message, in my case with the name of one “Raul H” at bottom. Raul, if he exists, is apparently out to lunch, since his canned responses will ignore whatever you've written in your email. Tell them you caught a computer virus clicking on a spoofed Match.com promotion, and "Raul" will return a 6000-word explanation of their privacy and vaccine policies.

Some of Match.com’s practices verge on fraud. For instance, visibility "Boosts" for your profile are an upgrade you pay for. But unless you are very careful, you will accidentally trigger, and inadvertently use up, your boosts with errant key strokes. Also, they send out a special half-price extension offer when your subscription is nearing renewal. Click on it to see the details of the offer and, lo, you will discover that you've just approved -- and paid for – the renewal. This is very misleading -- but again, don't expect to get past phone support if you want to complain about it. Support may offer a refund, but the company apparently will do nothing to correct its shoddy ways.

Match claims to be the biggest dating service, but it's hard to believe that with so many customers, they would continue such practices and offer a web interface that behaves like it was coded by a seventh grader. They are awful in oh-so-many ways, and you would do well to avoid them. Read some of the other negative reviews posted here for a more complete catalogue of Match's many negatives, including holding onto your credit card information so that they can 're-enroll' and charge you months after you've left the service. Bottom line: a big thumbs down for Match.com.

36 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Sept. 10, 2021

I pay a lot of money for this app, and several times a day, I can't get into the mobile app, even with the correct password. When I write to the support service, I always get the same answer to reset my password. I must have done this ten times now. For all the money, an inferior app.

21 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Sept. 4, 2021

This pos company matches me with my dream woman, So I close my account, REPEATEDLY! Still keeps popping open. Get a call from my dream girl who tells me I'm a liar and cheater and I'm still on Match. They are so sued!!! They ruined my life and took everything from me. So think of that before you use this pos company.

26 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Aug. 31, 2021

Didn't follow my preferences. Lost info on men I was interested in. 90% of the time they showed me derelicts. Three profiles I communicated with were removed. Such a waste of time and money. My advice, it's better and safer to be alone.

31 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Aug. 30, 2021

No issues at all about using Match. Was here 2 years. Pleasant experience. I was done. Moving to try another site. I called and had auto renewal turned off. Let my account expire in July. Left a profile on as a free member. Beware of companies holding your credit card #. In September I found my account activated again and a charge on my credit card for 155.00. Do you ever really end a subscription? Business can just ring it through again without my authorization. No email saying "hello welcome back" just an unauthorized credit card charge. Yes I have contacted them for a refund. Why should they? Yes I will put a stop payment on any future charges from Match.com, but "come-on", really, should I have to do that?

31 people found this review helpful
Rated with 1 star
profile pic of the author
Verified Reviewer
Original review: Aug. 29, 2021

They use other more attractive people and scam people by catfishing. Dishonesty and liars are making this the worst for sure for fraud. Don't have a thing to do with them. They are greedy and have no customer service to speak of. Pathetic!!!!

28 people found this review helpful
Rated with 1 star
Verified Reviewer Verified Buyer
Original review: Aug. 27, 2021

I had my profile set to hidden and hadn't filled out much along with uploading one photo. All of a sudden I get bombarded with sleezy messages. I was really put off by it and contacted customer service for a refund and to de-activate my account. No response of course. I'll stick with eharmony, they have a better reputation and only matches can contact you along with having settings that work correctly.

22 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Aug. 23, 2021

Match uses an app and a program that is clunky and needs updating for well paying customers. Match reports false information when trying to re-sell subscription their expensive subscriptions: sends emails to prospective clients that other subscribers are liking your profile so you will be enticed to purchase another subscription.

17 people found this review helpful
Rated with 1 star
profile pic of the author
Verified Reviewer
Original review: Aug. 22, 2021

Match.com falsely advertises. They give the impression that for $143 for 6 months (which is what I paid them), you get full access to everything. But then AFTER you sign up they buttonhole you for MORE money. They wanted me to pay another $29 a month so free members could contact me. They didn't say that before I paid them! It's a rip off!

And then match.com refuses to allow me to search for younger women. I am 54 years old. So far after 2 weeks of being a paid subscriber they haven't sent me even one match. NOT ONE! The women that they allow me to search are 95% my age. They didn't tell me before I paid them that I wouldn't be allowed to search for women aged 18 to 39. All I'm getting is hundreds of divorced women who are age 50 to 60! That's not what I want. I want a younger woman to marry, as do many men. Match.com WON'T allow you to do that. They won't give me access to the profiles of younger women.

I regret signing up and don't recommend them to anybody. If you are 50 years old and want a bunch of divorced 50 years olds with children living at home, then you might like Match.com. That's not what I'm looking for. What a waste of money. Match.com misrepresents their product. They will hound you after you sign up for more money! Save your money friend. You might as well sign up for Plenty-Of-Fish for free, because Match.com is the same thing! Match.com is a big disappointment for me.

26 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Aug. 18, 2021

I have used several dating sites over the years and met several wonderful people. This one is the most expensive I have ever used. I have had no matches worth mentioning despite trying to meet many women by sending many likes and messages. I must not be too hard to meet due to my previous experiences with other sites.

22 people found this review helpful
Rated with 1 star
profile pic of the author
Verified Reviewer
Original review: Aug. 11, 2021

It's very simple: I paid (in advance, as all must do) and met and for a short while, dated a woman. It turns out she was more than a little crazy, was a sycophant, OH, and a liar!! The sixth week she goes, "I should have mentioned that I'm married." I broke it off, she cyber-stalked me, and filed some complaint to Match and they promptly terminated my account without due process or a refund. So basically they are an uncaring, nameless, voiceless, greed machine that ALSO OWNS OkCupid and Hinge, from which I've also been terminated without a refund. Isn't this unAmerican? The psychos and truth deniers are influencing Match so if you value your money, don't use Match, OkCupid, or Hinge.

26 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Aug. 8, 2021

This site requires more money for additional features. I don't think I should have to pay that much for additional features. I paid for a 3 month subscription, created my profile added pics, and sent many messages. Roughly 20 messages. After 7 -10 days I notice there is no option to receive return messages. No way for men to reply back to me so I reached out to customer service and was notified them and asked for a refund because I wasn't going to pay additional monies. They advised that I could not get a refund. At the very least they could subtract the 7-10 days and give me a prorate. Some funds were due to me and they refused'' RIPPING PEOPLE OFF.

25 people found this review helpful
Rated with 1 star
profile pic of the author
Verified Reviewer
Original review: Aug. 6, 2021

This is absolutely the worst dating site of them all. You Lose half of the answers Because Match cannot keep up. It's pretty hard to have a dialogue. Then it's 2 or 3 times more expensive than other dating sites. And at least 50% of the profiles are fake.

26 people found this review helpful
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Match.com Company Information

Company Name:
Match.com
Website:
www.match.com