Match.com Reviews

Horrible. I've paid for three months and had a dozen or so likes. The last couple of weeks of my subscription – nothing. My subscription ends and in 24 hours I've got 12. But of course my subscription has ended and I can't access them. Match is a scam. I'm wondering why there's not been any legal action.

I set up my account with Match.com and they almost immediately blocked my account with no explanation. There is no customer support number to call and they have a specific form to be used to contact them. I used that form and relayed the problem I was having and asked why my account was blocked. I got only an auto response that did not address my issue. I wrote back and again got an auto response again not responding to my question.

I joined the site and spent only once on it. The next day I attempted to log in and wasn't able to. I attempted to contact customer service and have yet to get any help. This morning I have been told my account has been banned and have zero clue as to why. I tried to ask and was met with hostility from the customer service agent. I then attempted to file a complain and was met with the same hostility of “your account is banned and we are standing with that decision.” I have zero idea of what I have done to be banned or be met with such hostility. Garbage customer service and wouldn't recommend. There are so many other sites that are available. I'm hoping they have better services.

I need zero stars for these scammers. I have been in IT for 35 years and never experienced such a poorly run site in my life. DO NOT USE THEM. The will take your money for membership. You will never be able to cancel the membership because they change the password and don't allow you to log in to the management portal. I am not talking about the app but the website to actually do anything with your account .... like cancel?? Non-existent. Contacted support, and they were worthless. They will continue to bill you, and you will not be able to cancel the subscription. You have been warned. Now they have a verifying browser test which I do correctly and still not get to changing my password.

You do not get a lot of quality matches. If other users do not fill out the material, they show up in your filter no matter what you select. Match is significantly cheaper than sites like eHarmony. I am guessing this is directly driving who will actually sign up for the application. I ended up canceling in about two weeks and purchased a three month package.

I feel there'll be more people want to respond to us but Match they have a certain way of not allowing that to happen certain people responding to you, Match prefer you to continue on paying instead of allowing the people to respond to you like they claim that people can. Just think about this if 200 or more claiming they viewed your profile some people will respond. Not getting that from Match. I don't know if the profiles are real or not you know AI does exist and it's getting more incredible enhanced.

All of the people I dealt with were fake- They were either fishing or asking for money or trying to get me into cryptocurrency and spot gold scams- Do yourself a favor- Stay off of all dating sites and meet someone the old school way and/or wait on God.

Been on Match off and on for over 30 plus years without any issues. My conduct, communication, and behavior have always been kind and respectful to other members. Several days ago, I was informed I was BANNED for violating their Terms and Conditions - or Community Guidelines. Nonsense, and completely FALSE. I appealed, requested justification, explanation,.... Appeal DENIED with absolutely NO reason! My belief is that this platform is arbitrarily banning members for simply stating their political and religious beliefs in hopes of connecting with a "like minded" person.

Fake profile. Easily checked photo on Google Lens.

If I could do no stars I would. I just created my account, walked away from my laptop. With it idle I was automatically signed out. Tried to sign back on and now my account is blocked 🚫. Saying I violated their guidelines. No nude pictures uploaded, no profanity, no fake information. Hell I hadn't even started scrolling. But I am banned after I loaded all my freaking information. WTF.

They scam you thinking your likes are local and they are not. But you're interested and pay. Then you find out no one is local. So paying actually gets you nothing, they are a scam. Any one that responds either doesn't know English or is a bot. Why are they allowed to operate?

After being a paying member of Match.com for many years, I returned to the platform and purchased a premium Diamond subscription. Within minutes, my account was locked and I was completely unable to log in. My credit card was charged and then refunded, and customer service informed me that my account was permanently banned for “suspicious activity” with no further explanation and no opportunity to resolve the issue.

I subscribed to Match shortly after my wife of 55 years died. She always told me that I would end-up remarrying and if all goes well, she was right. I had only been on Match for a few days when I started getting responses from potential mates. I talked with several people and found that I hit a real and honest chord with two people. l corresponded further, and now I have come to the end of my short dating experience on Match. I selected and she selected me, as the best match of the group. We are working-out logistics (I am in WA she is in CA). Hopefully we will soon be able to meet in person, although she has given me some beautiful photos to look at. I wondered if this contact was an AI plant. I asked her to call me on my cell phone, and we chatted for several minutes.

Cost too much, not enough women, way out of the distance. No support, lies about you. Know helping you find matches that didn’t happen. Worst experience on a dating site I’ve ever had. Stay away from it.

Only giving 1 star bc you can’t give zero and leave a review. I’ve given Match.com a lot of chances, but every time I get scam profiles and messages. It is unreal…at least 4/week. DO NOT waste your money here. Scammers are using AI now to become exactly who you want to hear. They’re even impersonating US military to gain trust. Use Google’s reverse image lookup tool, it is astounding to me that Match can’t use some of their billions in revenue to stop it. If I can figure it out in 15 seconds from my phone, their PAID employees should be able to also. This poor guy’s photo is being used by scammers currently. I reported it to the military. MATCH, YOU SHOULD BE ASHAMED!

Nothing but fake profiles...waste of money. All of these sites are the same.

After over a year of inactivity, I decided to sign up for a match using a new email address, but I encountered several issues right from the start. First, my phone number wasn’t recognized by the system, which forced me to reach out to customer support. It took about three to four days for them to resolve that issue. Once my phone number was accepted, I still faced problems receiving the verification code. After six hours of waiting, I finally started getting the codes. When I managed to log in, I was greeted by a message saying the website was down, accompanied by a distracting dog image meant to cheer me up. The following day, I was excited to chat with a few people, but when I tried to log in again, I discovered I was blocked from the site.

95%+ of the men on there are either scammers or players. Match don't bother to verify anyone's identity. They don't care if you run into a predator. I'm surprised that they're still around.

Match.com has not once but twice suspended my account without warning or explanation. The first time after appeal it was reinstated. They said they thought I was married and asked me to prove I’m not. The second time my membership appeared to be expired as I could login but not respond to any likes or emails. Since I have been a long term member in good standing it always renewed at the prior rate. I attempted to contact them to give a new credit card but there’s no way to call and “customer service” does not respond.

I have used Match off and on for 11 years, Every time I wind up being cat fished. This time their name was Lorraine. I have been stringing them along since January. This week she asked for $500. I sent her nothing. I knew their profile was fake when the profile pic was not the same pictures they sent me. I try to keep them on the hook as long as possible out of revenge for trying to scam me. I try to pretend it's to use their time up to protect someone else, but it's really because I way too vengeful.

On the second day after registration and barely talking to anyone, they suspended my account with no reason. I posted my pictures, all information was correct. When I appealed they denied. It’s a joke. Honestly I don’t even want after all to be a part of something negative.

Stay away from this site!!! The first time I signed up, it was a bust. Then as soon as your subscription expires you will receive a whole bunch of "likes" that are fake, just to get you to renew. My last experience with then recently was a total screw up. They had my account mixed up and after 3 days of battles they were unable to fix it. I never could access the site. I told them I have had enough of their nonsense and just cancel my account. They said they don't do cancellations or refunds!!! I had to call me credit card company to dispute and reverse the charge. I plan on filing a complaint with the Attorney General's Consumer fraud Divisions in Texas and in my State. Match.com needs to be shut down!! Stay away!! Stay away!! Stay away!!!!

SCAM! SCAM! SCAM! I too paid to learn this the hard way. Do not waste your time or money. Quite simply a money grab and data mining. You will be inundated with fake AI profiles and “matches” that are anything, but how you set your filters. This site is truly a dumpster fire. Please do not waste your time or money. Beware there are absolutely no refunds!

After I paid the first month, with no interesting people transactions, my bill went from $29 a month to $40 a month and they started taking it out of my bank every two weeks instead on once a month. This is theft! No customer service and no refunds. Don't give these thieves your business! I am trying to take them to court just because it is so underhanded.

Buyers beware! Match does nothing to protect users from scammed who use AI for their pics or responses. I had both experiences and Match (because it is AI managed I'm have no doubt) did nothing to flag them. AI has made dating apps unsafe.

I created a new account and I was instantly blocked. The 'customer service' people (what a joke) were completely useless in trying to fix the problem. Fake profiles, high subscription costs, and difficult cancellation processes. All they want is your money. What a totally worthless site.

I had previously used Match about 15 years ago and had met a few gentlemen. I signed up for 3 months but after 1 month, I was blocked. Could it have been because I kept reporting scammers? Possibly. In 3 weeks that I was a member, I received 37 email messages, stating profiles of men I had contacted were fraudulent. I kept all the emails to see how many I would accumulate. After I requested a review of the reason I was blocked, in received automated responses stating to look up the terms and conditions. Of course they do issue refunds.

Terrible site! All 4 women I talked with were fake! Wasted my money! Match should give a refund for this! I used my money to look for a real relationship and all I found was fake women on this site. Don’t waste your time!

I was a member for 3 months. I cancelled early because the vast majority of accounts are scammers, bots and never respond even when they initiated contact with me. Match is not worth the time or money. Don't bother.

A total rip-off and no customer service (except AI-generated nonsensical information). Shortly after subscribing, I was locked out of my account with no explanation provided (or any refund). There is no telephonic customer service AT ALL, and the "customer service" emails are AI-generated and nonresponsive.