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Reviewed June 1, 2023
Keep in mind, I live in Orange County, CA. So when I do a 30 mile search criteria that is covering around 5 million people. I did the free trial first to see if I liked the format and search options which I did, at first. Then I got about 30 or so matches that of course, I could not see or talk with, without being a subscriber. So, I decided to go for it. I went for the 6 month option and fully committed to giving it go. That was 4 installments that are paid within the first 3 months for a total of around $100.00. Of course all the matches before I paid were revealed and not one was someone I'd be interested in dating. No biggie, let's start looking and chatting with more desirable women. BUT...you can only match and talk with women who are subscribers. If you want non-subscribers to be able to view and respond to your chat, then you will have to upgrade and pay an additional $100.00 or more for this feature.
Now what Match.com won't tell you and admit to. Is that 90%-95% of the female profiles are....non-subscribers. So as a man, if you do not upgrade, your pool of choices is extremely diminished. In the "Discovery" section it will show you if they're subscribers or not. You will skip through almost all of them every day because there's barely any subscribers and the rest you can't chat with anyways. Then you will use the search section and filters.
This is where you will waste a ton of time. It will pull up matches based on your filter but you will have to click on each one, view their profile page to find out that they are not subscribers and you can't chat with them. Hit the back button and it will bring you back to the top of the page so you can click on another non-subscriber and repeat and rinse. Long story short....it's twice as much as advertised and you either spend the money for the upgrades or don't sign up at all. The premium package is a scam and will just leave you frustrated.
Reviewed May 30, 2023
After being unable to modify my account settings due to the password being invalid, I contacted Match.com support. There is no phone number for this site, that's the first big problem. It took 48 hours for them to contact me and to tell me that they could not help me since my account is deleted and to create a brand new one. How convenient when they are about to charge me another 3 months.. I was about to cancel my membership. They also withhold stuff on the site so you can't talk to your best prospects. It's a big scam. Looks like I'm going to have to cancel my Visa otherwise, they will try to charge me for another 3 months. Beware, Match.com is a scam.
Reviewed May 26, 2023
So I paid for a 6 month membership and it was terminated a week later. No refund or explanation as to why. Apparently they can do whatever they want which is take your money then block all access to you if they want. No explanation necessary according to them.
Reviewed May 22, 2023
They get in with your payment and then tell you if you want to see better people you need to keep upgrading and paying to be seen more. It’s like they take your likes and withhold those people unless you keep paying more and more upgrades. I did the basic for a month and met a lot of great people. They always dangled another thing in front of you. I was gifted the month I had, otherwise, I would not have been on. But I cancelled it almost immediately for all the infomercial-type scams they had.
Reviewed May 20, 2023
This place sucks. They cut my subscription by 2 months, could not get in anymore when I said I am not repurchasing. In the sign up you have to say you realize you will be signed up again unless you change it in settings.There is no option showing so they cancelled my account. They need to be put out to pasture. STAY AWAY!!!!
Reviewed May 18, 2023
I bought a 6 month premium membership because of the better price (April 2023). Only been on there a month and it's been over a week without any match discoveries that Match is suppose to create (even just a regular search up to 60 miles with no matches!). I even broadened my search to a 60 mile radius! NO MATCHES! I should have bought just one month instead of wasting over $100 on this subscription. WORST SITE EVER!
Reviewed May 7, 2023
Match never tells a subscriber how many actual live, fee paying subscribers in his/her geographic area are actually active on the site. So you scroll through a panoply of photos and profiles, fire off a message, hear nothing, and accept "rejection" and move on. But after this happens far too many times (and all the while you are receiving messages from inappropriate others, e.g. too short, too old, etc.) you come to realize that Match has been effing with you for your money. Keep your money, esp. since now you have to sign up for a three month minimum. You will probably exhaust your short list of Maybes within the first week. There ought to are a law against what they (and other meeting sites) do. No transparency, so three day free trial.
Reviewed May 2, 2023
This site if rife with technical problems. Suddenly you are locked out of your account or your account has been deleted and there is no solution as the customer service does not exist. There is NO phone number, they have removed that form of contact. I have emailed repeatedly and nobody answers. This site has become a scam. They have your money and you have no service and no way to resolve this problem. If you cancel your subscription Match continues to charge you and you have no recourse and nobody to contact. This must be illegal and I think it's time for Match to be looked at by the attorney general.
Reviewed May 1, 2023
I find that a good 80% or more members are non-subscribers or members that just set up a free account. I suppose they are just window shopping since they cannot send or respond to messages. Just about all dating sites do allow for non-paying members and I just don't get the purpose of it. Many don't allow the non-paying members to see other members since the photos are blurred out. Match does not do that. At least allow the paying members such as me to filter out the non-paying members from our searches. The technology is there to do that. It's cumbersome and time-consuming as it is. Would not recommend Match.com.
Reviewed April 20, 2023
If you want to waste your time liking people and rarely getting a response, this is the site for you! I’m no Kim K., but I’m far from ugly. I can’t tell you how many scores of profiles I liked and messages I sent. I rarely received a reply, even though according to Match, tons of guys reviewed my profile. What a crock. But if you want to “boost” your profile, you can pay to do so. I think they tell you lies also. For example, I received a message that someone messaged me, it when I click on the link, it spins and spins and nothing comes up. And their customer service is pretty much non-existent. I’ve messaged them several times and never received a reply.
Reviewed April 10, 2023
I was harassed by members on the Match site and reported it to Match with no response. They do not provide customer service and NEED TO! I had used the site for 1 week and asked them to give me a full refund and cancel my subscription. Again, no response but they DID deactivate my account - unbelievable. :( I filed a dispute with my bank and received a refund to my credit card. I do not recommend ANYONE use Match!
Reviewed March 3, 2023
Match.com is racist. If you want an interracial date, forget Match. All you get are racist women not responding to you or a ** off response. Best to forget internet dating, it never works for anyone, PERIOD!!
Reviewed Feb. 14, 2023
When I first joined I spoke with Hugo, a supervisor who said call back anytime and ask for him. Whenever I call I hear the recording which says to go to the chat line then it disconnects. There have been many IT problems which are never resolved. I have repeatedly contacted customer service to tell them when I click on one or several matches, I get a screen in French. This is useless. They are preventing me from using my membership. I have emailed them at least 11 times about this problem. It is NEVER resolved. They send a form letter which has nothing to do with the issue. I keep requesting Hugo to email me as they say he can't make outgoing calls. This is a business that should be put OUT OF BUSINESS.
Reviewed Feb. 9, 2023
I joined Match and there were never any real matches so I cancelled and received an email saying I was paid up for a year and there were no refunds. However if I wanted to reactivate my account I could. Well this is not what happened... they wanted more money to rejoin even though they already had my money. Be very careful. These people appear to be rip off artists.
Reviewed Feb. 9, 2023
I set up my account on Match. com few months ago. I never activated it as I was sitting on the fence for that one, not sure if I want to pull the trigger on it and actually join and pay them. I never messaged anyone on match.com. EVER. On 2/5/23 I decided to do it, but when I logged in, I was told that my account is suspended. Okay, I figure, no problem. I call them and ask what is going on, they told me that they are very sorry and that they will take care of it. Boy, did they ever did. In few hours I received an email from Franchesca ** that states that my account is terminated and any other account I will create will be blocked. She said that "we believe it will be in the interests of our community". No explanation was given.
Reviewed Feb. 6, 2023
Bottom line: My week old Match account was terminated with no explanation by match and no refund ($100 lost)! I can only assume a specific contact (I had only made 2 contacts at this point) caused my termination as it had progressed to a phone call that was both strange and uncomfortable. On the call she suggested that my cell number was registered to someone other than me! At the end of the call I said I wasn't sure if we should continue communications as the rest of the call was civil but I just didn't feel comfortable with her personality in general. She did repeat her skepticism re: my call number.
Prior to the call I had provided her with my full name, cell number, email address, and suggested she Google me to see that I'm a real person. She would have found me on YouTube (I'm a singer and have many videos), SoundCloud (singing audio files), Facebook, and Linkin. She called me from a hidden phone number and I'm still not sure if the name she used was real or if she was actually also in Naperville!
It turns out that a reverse lookup of my cell number does show another name. I've had this number for several decades and I have no idea why the sites have the wrong data. I actually since spent hours trying to get a bunch of the main sites to remove my number from their data but there are too many of them. So, first the woman who apparently reported me (an assumption based on pretty good data) must have said something about me that caused the termination. I can't believe it was just the phone number but who knows.
Secondly, as a man, apparently I have NO RIGHTS regarding proving myself. It's her word (apparently) against mine. In fact match didn't want to hear anything from me. I explained all this in detail but their only response was that they will not discuss anything with me and I should read their terms of agreement which apparently point out that indeed I have no rights on their site. Sorry this is long. It's been a few weeks now and as much as I try it pops back up in my head how unfair this was and what a miserable person she apparently is.
Reviewed Jan. 25, 2023
I had worked in the legal arena for years. I signed up on a Saturday and couldn't read my messages due to their IT issues. I contacted Match in writing and let them know that very day. Mind you, before I emailed them I used their "HELP' tab and did everything it suggested but nothing worked. I emailed them again and said I was going to cancel my subscription and didn't receive a reply. Three business days later I called and spoke to this guy who didn't listen to anything I said and said I would still be charged for the total subscription.
He said the subscription rate/monies are non-refundable but that is not stated anywhere when you are signing up. I told him I was being charged for a service that I could not use due to THEIR IT issues. He was extremely rude and said you signed up, what do you want me to do. Any other Internet site will refund your monies but not Match. I am going to report them to the Better Business Bureau and the Consumer's Division of the State Attorney's Office. I communicated in writing and saved copies of everything. An agreement or contract has to be transparent, and they are not. Not a reputable company.
Reviewed Jan. 23, 2023
Match was such a horrible experience. I paid for the service and even added an "expert" pick. Well, the wonderful expert picked a 5'0 man because we both like to read! I'm 6.0 and this idiot send me this man because we both like to read. I spend days going thru profiles and only two seem okay and not even great. Most men on the site look weird or quite honestly ugly. Lastly, when I tried to cancel my subscription it told me I needed to continue paying all installments for the next three month even though I only used the site for 2 weeks.
Reviewed Jan. 20, 2023
I have had a horrible experience with this company. In fact, even though my subscription should run until the 1st of February - which is about 2 weeks from now - I told them to delete my account right away - I cannot trust anything about their dealings! Their subscription service is a complete and total waste of money - no single value offered. After paying subscription, they constantly bombard you with fees for more products that should have come with your subscription. How are you constantly trying to sell another product when you haven't yet delivered on initial purchase?
I unsubscribed and thought I was free of them only for me to stumble on some of their reviews where they keep charging you after unsubscribing! I was shocked further but I double checked and saw I unsubscribed. I decided to call them to verify and to my utmost shock, they told me I wasn't unsubscribed on their own end! Like what! I asked them what would have happened if I hadn't called - to cut the long story short - they would have made me go through hell in a bid to get a refund. I don't know how these people sleep at night. I am disappointed that companies like this are allowed to run their business with little accountability. I can say with all certainty, these people have zero credibility and should not be in any business!
Reviewed Jan. 18, 2023
I set myself up on 2 dating sites, EHarmony and Match.com. The E Harmony site has matched up men that are similar in what I'm looking for as a husband. Match however, not so much. This is how I would put it.... E Harmony is like a grown up who knows what attributes and characteristics one is looking for in a spouse. Match is like a young person just running up to each and every option not knowing which way to turn. Is it this one? Is it this one? Turning around one after another, non-stop, till you finally say okay that's enough. It's too late though, they have your money and you can feel that greed and lack of concern regarding the service they provide. The questions Match asks versus the questions E Harmony asks is like a coloring book vs. a novel. There's no real MATCHING going on over there.
It's overwhelming and such a waste of time deleting profile after profile from the likes page, from the message page, and they keep showing back up and there they are again! It definitely feels more like a hook up page than a genuine site for individuals looking a life partner. The quality put into their program is equal to the quality of their customer service. So now you know, Match will be like that person you thought was going to be the one, but turned out to be the fraud. Take your chances with E HARMONY, they know how to match up potential couples. Of the 2, that's the site that's worth the value of my precious dollar.
Reviewed Jan. 13, 2023
Expensive (to include lots of attempted uncharges). Zero responses despite using professional service to assist with profile development (to include high-quality photos - even got Match.com "expert" advisor to admit that profile looked extremely good). Lots of unpaid members who can't respond. Even those who can respond apparently rarely will because the site just continues breeding the general western female entitlement syndrome. Won't spend another penny on a dating site. Money can be better spent on trips out of country.
Reviewed Jan. 6, 2023
This app is expensive, even at half off- it is not worth it. Everything I read on other reviews is correct. Lots of inactive members. No real communication unless they are a paid subscriber. You will meet more people through the FB Dating. (By the way fb dating is ranked low for a reason.)
Reviewed Jan. 4, 2023
This is my first experience with a dating site and WOULD NOT recommend them. I rarely write reviews but want to warn others. The same people appear over and over. I've even blocked several more than once, and they continue to appear a week or so later. The site will "like" someone even though I'm nowhere near the like tab which creates unwanted contact with that person.
They will suggest a "match" for me with someone that has almost no similarity with what's in my profile. BUT, I can upgrade from my already paid annual subscription to get more exposure... WHAT? I shouldn't have to do this when I've paid good money to begin with. There is no phone number for customer service, only email, and they have yet to return any of the three I've sent them. Since joining, I've talked to others that have used the site and they have the same opinion. This site is clearly for the monetary benefit of Match and NOT the benefit of the consumer who paid good money to use their service.
Reviewed Dec. 29, 2022
I signed up for this service over two years ago, used it for maybe six months and discontinued it. I was *certain* I went in and turned off auto renew and cancelled prior to stopping use, and thought nothing more of it because I had done so. Fast forward TWO years when I receive a fraud alert on my credit card (thank goodness) to discover they had charged me last year as well as attempted this year. Given, I should have been more vigilant, but when I was sure I cancelled it didn't occur to me they would do this. I phoned today and they've refused to refund the older charge, and state they've only refunded the latest one because my credit card company got involved. I tried to appeal to simple decency...Stuff happens, but asked them to check my account and they could easily see I've not used any portion of their service since early 2020. They said yes, they could see that, but no, they would not give me a refund.
HORRIBLE customer service. And really in hindsight, not that great of an experience of their services either. I discontinued use back then because I had to report another user for unethical representation and they basically said they couldn't do anything about it. FYI, I am a happy person...Generally very compassionate and understanding. I've written several positive reviews for other companies online. I'm in a happy relationship, life is good. I'm just done with big companies thinking they can just not treat people like human beings because of their power. It's not that they *can't* refund me, they just hide behind a policy and some technology to doing what is right.
Reviewed Dec. 15, 2022
Two paid stints on Match.com. A limited number of quality matches, overpriced, and what appears to be a large number of inactive or unpaid accounts they cannot receive or respond to likes or messages. Very disappointing experience and very expensive.
Reviewed Dec. 9, 2022
I canceled my subscription online before the end of the first year. Then was billed again for the second year. There is no way to call or chat online with Match.com, so I emailed their contact form advising them of their error. I never received a reply! Buyer Beware!
Reviewed Dec. 7, 2022
Such a terrible site. Horrible customer service and disrespectful and uncaring, unkind and unprofessional customer service. Don’t waste your money or use that site. They run a terrible service. And I was snubbed by stiff workers at the company.
Reviewed Nov. 18, 2022
Match.com allowed me to select my preferences/create a profile and then started recommending folks with the exact opposite of what my interests were in a partner. I emailed them with photos and unmatched preferences but didn't get a reply. This is crazy and scary at the same time. This all happened in a few days of me subscribing to their services and paid $60.
Reviewed Nov. 8, 2022
Over 50 F here. I just signed up for match a couple of weeks ago after being off for years. I figured because they claim to have a huge data base of single men my age I'd have ample selections. Imagine my surprise to see a lot of the same mostly unattractive guys from when I was on before. The same old tired photos, the same lazy / partially filled out profiles, the same creepy ones, the same cheap ones who won't pay for a subscription, same crop that I have nothing in common with, the same ones who do not want anything more than a good time. It's like some sort of time warp. Lol. How do I get to see some new faces without lying about who I am or what I'm looking for?
And what's up with all the campers out there? Do I need to go visit the woods instead of the dating sites? Literally every man on Match lives for camping and hiking. The woods must be jam packed full of single men. Also, this site was advertised as a place to find a LTR and maybe even marriage. If that's your end goal try another site. Or, better yet, just stay single. It's a lot less frustrating.
Reviewed Oct. 30, 2022
Let's be honest, dating apps and the internet have made the search for 'the one' all the more challenging. Who knows who is really on the other end. My experience ranks Match.com towards the bottom of the list. The men are low quality. Either struggling with mental illness, addiction, low intelligence, married or god-forbid "separated" but still living with an ex. I think generally this site is geared towards a middle age hook up culture or men looking for phone numbers in order to get attention, validation at the push of a button and not suited for stable professionals looking for a quality partner and serious long term relationship. As an aside, don't give out your phone number to someone you have never met! Wait at least until the 2nd or 3rd date and know you want to continue communication.
Reviewed Oct. 28, 2022
Years ago I was on Match and found it useful to connect with women with whom I had things in common, a few of whom I met and liked, and one of whom I had a nice relationship with. But that was then. Today's Match is horrible and borderline useless. Here's what I don't like: Match crops your pictures, often cutting off half of your head, and there's no way to correct that. Trying to figure out how to create a profile essay is nearly impossible although it can be done if you try hard enough through trial and error.
Unlike the Match of days gone by, you can't write an essay about the kind of woman you'd like to meet. The current Match has a list of things you like/don't like, believe/don't believe, but it doesn't allow you to answer; it gives you a list of pre-selected responses that don't necessarily reflect your views. It's all become very superficial. Over time Match has become a big corporation, and like all big corporations, it cares nothing about you. It just wants your money. I'm sorry I was stupid enough to give it ninety days of my money. Don't give Match yours.
Reviewed Oct. 17, 2022
Scam.... Match.com is a business.... Match.com NOT about dating or matching.. It is about: getting your money, false advertising, hyping up their site, misleading information, fake profiles, ... just so you can sign up. You.. are the product... That is why they are being sued.
Reviewed Oct. 15, 2022
Please be wary of joining plenty of fish dating app, owned by Match.com, it has no screening process of convicted criminals. It is extremely easy for men to create fake profiles and abuse women. And vice versa. After joining this site and meeting a man off this site I had to make a report to my local police re in person and online criminal stalking which lasted for more than 2 years. When I reported this to plenty of fish they did nothing about this man and his access to women via this site.
Reviewed Oct. 2, 2022
Simply put, Match.com is a scam. They don't tell you that if you write to a person interested in you, that the person cannot read your message unless they pay or you pay for them. Also, they continue auto-renewing payment from you credit card after you canceled. The only way to stop the charges is by calling your credit card company and blocking them. I can go on and on, but you get the picture. Advice, stay away from the scam that is Match.com!
Reviewed Oct. 1, 2022
I am a premium subscriber (sub) of Match.com (M.com) till November. I agree with many reviewers as this is a scam site “run by morons and supervised by monkeys”. One 3 months sub is enough and make sure to opt out of “auto-renew” before it expires. Here’s observations and cautious notes!
1_ Archive all emails that have your hopeful match, send “Likes”, “Hello Who” to keep them in your portal as you will not see them again after 5 weeks when M.com starts automates messages, send ‘liked” of 97% non-sub who has none of your preferences. Why pay extra to boost sub when no “Likes” to send but zombies.
2_ M.com “saved search” and HELP’s pages are useless as I asked them 3x to reload profile of “Chris” who could be a former colleague of years ago. A simple task but M.com refused! Perhaps, M.com may send “boost your sub” or “Chris likes you” when my sub is about to expire_ “Treat or Trick”?
3_ It’s RED flag when scammers who “likes” you without dated pictures; use “alias” name, short profile but match yours: “retired/financially secure”, “give me your p#”, then disappears for days till “. busy at work”, “. just sold house”, “.money to travel” _ Do your own “Likes” since M.com does nothing for you!
4_ Thus far, I rejected 5, being rejected 6. Also had 5 scammers with 3 asked for phone # on 1st contact. NEVER give your # till face to face meeting. One blocked my file when I refused to give my #. Use M.com “start message” instead. Scammers know “your phone connects to what you own”. But, I indeed had 1 Match’s dinner date but later found we had no chemistry due to her works and other interest!
5_ I paid $90/6m premium sub but also made 20x of the cost by trading Match group (MTCH). How? MTCH owes M.com. Since May, I traded MTCH 4x then $59 to $70/s when it missed earning in August. If MTCH misses earning again, M.com spin-off?, price is $38/s...
I will not renew and send receipt of cancelation to M.com. Remove all pictures, info and block my profile. Good luck.
Reviewed Sept. 23, 2022
This company is unethical and dishonest. I had a mileage of 25 miles, and when I bought a subscription they expanded it throughout the US without my permission. I sent several emails-no response. Then I called; they refunded my money. A few months later they rebilled me, I called and they wouldn't refund my money. I would never recommend them; you're sure to lose your money.
Reviewed Sept. 6, 2022
I'm am so sorry I wasted my money! This site is horrible, full of scammers, and ignores preferences. I rarely get a recommendation from someone in my state. Other preferences are also ignored (Ex. smoker). There is rarely anyone new. Don't waste your money...stay away!
Reviewed Aug. 26, 2022
Updated on 09/21/2022: I cannot access matches from my desktop computer - a pop-up keeps blocking me. This has been ongoing for weeks - even after a complaint to the BBB and two poor reviews from me at this site. This makes review number three. Match service rep specifically told me in an email that it was "a vendors" pop-up that was blocking my access to my messages. After filing a complaint with the BBB, they now claim that it is not a vendor that is causing the pop-up, but their own servers. This cannot be true, as the pop-up was removed (albeit, only temporarily) by THEM, allowing me access to my matches - I thanked them by email and still have that email to prove what I am saying. The pop-up is back, and they claim (to the BBB) that they have no way of taking it off their servers. But they did!! It was taken off BY THEM for about a week before the pop-up came back.
So, there is conflict in their statements, and in my opinion they are being disingenuous. And, I am a PAYING subscriber! Imagine how poorly someone who is not paying, would be treated. I can't wait till my subscription ends in mid-October - I will be off and will not be back. Already, I am getting offers from them to renew my membership at a discounted rate!! Are they kidding??? More to the point, are they for real??? What planet are they living on? I hate them and would not renew for a penny. Not one more cent will they EVER get from me.
Updated on 09/07/2022: Complained to customer service that I was a paid subscriber, but could not access my matches and messages, because one of their advertisers was blocking me from doing so- by creating a pop-up blocker that tried to force me join something called "vibe chat". There was no workaround- no way to close that pop-up, cancel it or stop it- you were forced to continue onto the vibe chat advertisement. It took weeks for customer service to get back to me- they finally did and stopped the blocking pop-up from forcing me to join vibe chat. But, that was only temporary- it lasted for a few days and now that blasted pop-up is back, and once again I cannot access my messages and matches, even though my subscription runs through October.
I am so mad at Match, I wish I could sue them in court for a refund of my subscription, as being forced to join an advertiser's vibe chat was not part of my terms and conditions when I paid Match money for my subscription, which is once again useless. Match puts it advertisers ahead of its subscribers and could not care less about subscribers. My experiences with Match have been awful and I warn anyone who is considering joining Match to read what I have written about how they have treated me, and think twice about joining. Had I known Match cared not about its subscribers, but only its advertisers, I never would have joined. I am so sorry that I did join Match, What a mistake.
Original Review: Paid for a membership yet cannot now access my messages, because they want me to do a "vibe chat". Cannot close out that popup for vibe chats, to access my messages. Also, tired of all the attempts to get me to upgrade my account with garbage features that I do not want, do not want to pay for and were not part of the terms and conditions that I agreed to when I signed up. Just contacted customer service about this and asked that they either give me access to my messages without these "vibe chats" or close my account and refund the balance left on my membership. I will not hold my breath. I am also tired of being spammed to get video chats and more junk from them- I had to put "Match" in my spam folder! Get that? I pay for a membership and have to put them in my spam folder because they won't leave me alone and just let me have the membership I signed up for, but constantly force me to decline all their premium junk. Sorry I ever joined.
Reviewed Aug. 25, 2022
Unreal. Cancellation of member is hacker level. All of the numbers you call are scammers trying to get you to show your bank account online. It’s almost impossible to quit, I had to call my credit card and block it,, I wish others better experiences. The mobile app is absolutely terrible., Counter-intuitive is saying it nicely. No bitter dating experiences or anything like that.. Just the technology itself is flawed.
Reviewed Aug. 18, 2022
You can do better than Match. I'm going to bet the bots are most of the people as nobody ever hits you back. Even if you are sent a "like". The information you supply is not taken into consideration when you fill out the required information. I contacted the "chat" folks, pretty much a useless group. None of my questions were answered to even a "poor" level of satisfaction. When you sign up for a package, you must pay for the entire time you picked even though the price given is a monthly price. When you decide to cancel you are shut down immediately, even if you still have paid time coming to you. You can do better than match.
Reviewed Aug. 4, 2022
I paid for a 1 month membership and had an issue soon thereafter where I was locked out of my account. Whenever I put in my username and password, I would get a message that said, "For your safety, please request a new password (forgot your password link)". When I clicked the link, I never received a followup email. I made at least seven attempts to reach out to technical support over the course of 8 days. I received one reply on day 3 that did not resolve my issue and nothing thereafter. I notified them three business days in advance that I would be disputing the charge on my credit card on day 9 because I was not receiving service. No response. I disputed the charge on day 9.
On day 11 I finally received my second response from technical support. They thanked me for the time I took to contact them. They apologized. They notified me that because I disputed the charge, they decided to terminate my subscription and that my account was no longer accessible. They thanked me for my understanding, let me know that if I needed anything else to let them know, and told me to have a great day. I even got an exclamation point, "Have a great day!". Well, thank you. I see no practical difference between account lock out and account termination. What a difference it would have made to have someone help me through my problem.
Reviewed July 17, 2022
I am from middle east and in mid thirties. I get a lot of likes and messages daily which make me a bit scared. Is Match.com for long-term relationships or hookups..? The website does not have video/voice call feature to make sure they are real - not scammers.
Reviewed July 16, 2022
March.com, is not easy to navigate. I had to either go to their help section or just google for the answer. I found users to be insensitive by not, at least, responding to a nicely written message. I canceled my membership within two months.
Reviewed July 11, 2022
The company has very low traffic, so its promise to deliver an experience falls way short of expectations. The app is extremely glitchy and always crashes. Now for the FRAUDULENT part, this company invoices auto-renew without any kind of consent or warning. You will be billed even after cancelling your membership and there is no way to get credit even if you address the issue one day after the billing. the app re-instates the auto-renew feature if you remove it and re-install it even though you previously cancelled it. Don't get caught in this trap.
Reviewed July 7, 2022
I just signed up, paid for 3 months and called 4 TIMES in 2 days, different people telling me different things. They said it was a technical issue, received email that my account was suspended because I violated their policy and the ONLY thing I wrote in my description was that I’m very conservative. That’s all..No violence, no fraud, no nothing, never had problems in my entire life…War against conservatives!
Reviewed June 9, 2022
The biggest mistake I ever made. They only give you limited access of what you can do to your account THAT YOU PAY FOR. They need to do a better background on these people. They need to have a way for you to unlike someone if you change your mind about them. They also need to give you more time to decide if you like their -website- two days just isn't enough time. You're stuck with the payment if you decided that you changed your mind. There's way too much to for me to say. But I will say this if you decided on Match good luck to you.
Reviewed May 26, 2022
Do NOT waste your time or money on Match.com. Let’s forget about the fact that most of the people on here are mouth breathers who are in desperate need of a bath. 2/3’s of the Top Picks on the site are NON-SUBSCRIBERS. If you are a subscriber and message a non subscriber they won’t receive your message unless they rejoined or YOU PAY FOR THEM to read it. Stupid. I wasn’t happy with their unethical business practices and so I not only canceled my subscription, but I also got a FULL REFUND. I’m sure most people don’t think it’s possible. Get your $ money back.
Reviewed May 16, 2022
I spent a considerable amount of time filling out the questionnaire, including their added feature called "Dealbreaker". If dealbreaker is checked off, Match will not send you any matches that do not exactly meet your criteria. For example, I checked off ** as a dealbreaker. So why would they email me matches of ** men? Their reasoning is that when the "System" runs out of ** matches, it automatically emails you other ethnic matches. Their term dealbreaker does not apply.
In addition, they don't vet their members. I had a couple unpleasant experiences with men that were married or had serious psychological issues. How do I know this? I just googled their phone number. But match does not do this, they do not do anything to make sure their members are legit. The first month that I joined I was getting great responses from matches that met my criteria, but as time went by, the matches they emailed me were very random. Very few met my criteria. Moral of the story- there are many dating websites out there. Dont' waste your money or your energy on this one
Reviewed May 8, 2022
Hi, I have paid for one month on Match.com, 39 euro, at 2 stages, over 2 years. In both instances, there have been no replies from women, for approx 18 mails sent. It is as if the women are all just looking, but not paying. I was getting matches who were too far away. Overall for money spent, I found this site disfunctional. I am in Ireland. I am 20 years on different dating sites, and am still the bachelor. It is a draining scene.
Reviewed April 19, 2022
I joined Match and after a week saw that it wasn't performing like I had hoped. The amount of people available and the amount I liked and messaged versus how many of them viewed my profile. So I was unhappy after a week and called customer service for a refund. They refused to give me one, said I only had 2 days to do that. I told them just prorate it for the week I used. They refused and have stuck me with a service I don't want for 6 months. SO REMEMBER IF YOU WANT TO CANCEL YOU HAVE 2 DAYS!!!
Reviewed April 10, 2022
The first word of advice I would give someone: never “Like” a profile. They don’t have an “unlike” capability so you’re stuck with it in your listing of likes. (They should add some kind of timer to remove “likes” from your profile.) Secondly, don’t let them pick profiles for you to connect with. They sent me two recommendations and both were not active on the service for weeks. If you find someone you like send them a message and hope there is mutual interest. As a reminder: if you prepaid for a six month subscription and decide two or three months in it's not for you, you won’t get any kind of refund. Your profile will still be active on the platform until the subscription ends. I’d suggest removing your pictures and details once you decide to leave since they will continue to use it even if you’re not active.
Reviewed April 5, 2022
Match Group, Inc. (Ticker: MTCH) should be shut down by the FCC! Its business practices are unscrupulous at best! This site is filled with FAKE profiles but what makes it worse is many of these FAKE profiles are monitored by Match Group employees, who send "Likes" and will reply to messages and lead you in conversations to peak your interest.
The minute you suggest to meet in person OR take the conversation off the site... crickets! That's the last time you'll hear from that "person" and they will no longer reply to your messages. This has happened multiple times over the different reduced rate 6-month subscriptions I fell for over a span of a few years, taking a break for a year or 2 then going back. Also, as many other reviewers have mentioned, MATCH inundates you with emails of "Likes" in an attempt to reel you back in, which they did. First time shame on you, second time shame on me! Brilliant marketing OR borderline fraudulent practices? I'd say the latter.
Reviewed April 1, 2022
I have been on and off Match.com for over a year. I live in Gilbert AZ. I am 67 yrs old, very attractive. Super fit, well dressed, great interests, successful. I have wasted money in this site for a whole year. Very few men reply, not any men I would think. About dating with the few that messaged me. The location is very far off some. I get messaged far more on Tinder, POF. When I contact men on all sites, Match.com Is the worst. I’m not sure if men are on here don't care to date, match.com just keep expired men's membership on here. Something is definitely wrong with this site. I am fine with it this month. Not going back on. They may also not have men in my area zip code. They don't tell you that when signing up.
Reviewed March 25, 2022
I used Match many years ago and l’m very disappointed this time. Waste of money. Not worth it. They want to charge you for everything. You can’t even put the picture you want on as your profile. Horrible experience.
Reviewed March 21, 2022
This site feeds you, people who appeal to your selection, once you communicate with them on a free messaging basis, you lose contact, then you pay and their profile is no longer found. This has happened a number of times, I initially gave it just a fluke chance, but it has happened more than once, in addition, I have given my preference and repeatedly my box is filled with those outside of my preference. I have more than just an inkling this is the method of which they work. They should not be allowed to charge for their services because it is never up to par. Basically they sucker you in then charge you and want to keep charging you annually if you don't cancel, it's a gimmick.
Reviewed March 16, 2022
I joined Match with a basic membership, but I paid for a membership. I was unable to see my "likes". I was told I had to upgrade to see "likes". After the terrible experience, I went online and looked at the reviews. Match.com has a 1.2 star review. I wish I had looked at the reviews before I joined. Of course Match.com doesn't give a refund even though I was only on the site a few days. I had a few messages, but the interest was "bottom of the barrel".....people I wouldn't meet for a free meal, men I wouldn't meet if a chemical war took place and there was only Match.com men left on earth. Seriously, choose a different dating site, Match.com is a huge rip-off!
Reviewed March 6, 2022
I used Match.com years ago and recently became a new paid subscriber. Boy has it changed! Has the entire world became greedy? I wasn’t able to search on my own because every time I signed on I would get a prefab message that said “boost” yourself to be seen better. Better? What did I pay s 6 months subscription for match.com to control the narrative. And they offer no link on the site to contact them. What a rip off! I deleted my account, only having it for 2 weeks. Beware!!!
Reviewed March 3, 2022
Do not waste your money on Match. Number one thru don’t have my match and they took money out of my Account after I cancelled. I spoke to the associate who told me that refund cannot be made despite that I cancelled because I am disappointed in the service.
Reviewed March 3, 2022
This site advertises itself as a free dating website. You can then make upgrades with to see more features. This is false advertising. You can do absolutely nothing but make a profile for free. If you are going to make a pay only service then make it a pay only service. Don't lie to people to get their information.
Reviewed March 2, 2022
Paid for six month subscription and discovered 85% of profiles are of non subscribers that Match says are “taking a break”. Then on March 1 Match blocked access until I agreed to accept a new contract which is illegal. When I complained they stated - that’s the way it is. Disreputable company, total scam.
Reviewed Feb. 10, 2022
I have used Match before years ago and was on the site off and on. When I moved to a new state I used it again and then decided to hid my profile and was off the site for 1-2 years. I went to get back on and when I tried to log in I could not. So I did the reset password and could not find me. So I decided to set up a new profile then received a message saying that email has been used but the subscription was terminated. It also said new subscription would be reviewed and deleted? WHAT? I emailed customer support and each time I would get the "generic written message." I tried 3 or 4 times to email and explain that I had not been on the site and ask why was my profile terminated. If it was because it was inactive then I could understand but why could I not set up a new one. Same stupid response - they copy and paste it.
I then called customer support and got a lovely woman on the other end who told me to set up a new profile and I had to go through the entire story again a few times and when I asked why would it say new profiles would be reviewed and deleted??? WHAT? She had no answer. She was kind enough to say she would escalate to another department that could help and I should receive and email to reset my password. It has been two weeks and nothing. I even emailed with the reference number she provided me and not a peep. There is no customer service and they will not even try to figure out what the problem is and provide any answers. I would not recommend Match.com for there are other companies who do care about their customers.
Reviewed Feb. 9, 2022
With the basic subscription you can't even read messages sent by other users. You also cannot turn off two-step verification. Match has clearly become a money grab, and I can honestly say I used to like it but now I HATE it. GO ELSEWHERE!!!!
Reviewed Jan. 10, 2022
I have been a member since April 2021. I will not be renewing. The site is fatally flawed and I don't believe many of the profiles and I suspect they are fabricated. Why would a dating/intro site fabricate? Only one reason; they lack real people to bring together. There has to be a better way to spend $80 than this. Photos will not upload either, some do, some don't. It's 2022, this is inexcusable, in my mind. Very disappointing. There are better choices out there and I'll be looking to those...
Reviewed Jan. 10, 2022
I do not care for the auto renewal, and had previously turned it off. When I signed back up this time it makes me go through my iTunes account to turn off auto renew. Since when do you have to go to a different app or website to turn off that site's renewal/subscription. Seems like a shady way to take my money and I do not care for it. Other than that it seems to be just another dating site.
Reviewed Dec. 7, 2021
I went to this site in hopes of finding love, what a joke. I think they are just collecting money. When I say no to a profile that same profile continues to pop up. I want my money back it's a joke. Jo
Reviewed Nov. 28, 2021
I wrote in requesting some changes be made to the search criteria. Obviously others did too. They came throgh with one of the most comprehensive set of parameters which can only make it easier to find the person you are looking for. Thanks. RE
Reviewed Nov. 27, 2021
Signed up for Match.com $44 a month. Didn’t meet anybody so after a week I deleted the app. Week later I got back on to try it again and it would not let me restore my subscription. Then it said, "Restore your subscription and you will be billed the difference at the end of your cycle if you do not cancel beforehand." So I clicked on the one month renewal of 2699. Charge my card $37 and I still couldn’t see any of my messages or my likes. This app is a joke and a scammer and they’re basically just trying to rip off people's money. If I can’t see likes more messages what was the $37 subscription for?
Updated review: Nov. 18, 2021
I retract my other review on Match. It is a good service and I recommend. They offer good service and are very helpful to the customer and I’m highly satisfied with the service and remedy I received from them.
Original Review: Nov. 18, 2021
First girls on Match mostly won’t answer you. Second my account was hacked into and I was paying promo rate 18 bucks then they close the account and says "You can sign up again for 36". Ha! What a scam. Stay away.
Reviewed Nov. 6, 2021
"Match.com" doesn't do the matching. They give you a thousand of members in your chosen age range and have you browse through them. I have a certain requirements for a guy (non-religious, non-smoker...), but I'd have to sort out through everyone myself, the site would just throw them all in bulk, disregarding my wishes. Then, for my profile to be "on the top" the site wants me to pay extra BY HOUR. There are also a lot of scammers - good looking guys, sometimes with very good English, sometimes they write as if they use a Google translator. They are easy to spot, but the fact that they can use "Match.com" is worrisome. I am in a "senior" section, but do not think it's any different in other age category. The virtual "help" is a joke, using the same "come-on" for any question. Do not recommend this site to anyone.
Reviewed Nov. 2, 2021
Save your money and stick with the free dating apps. Match.com is absolutely crap now. There are hardly anyone using their service (at least in my small city) and most of the users aren't even paid members. You're stuck with paying $120 for a bad service because you were obligated to sign-up for a minimum of 3 months.
Reviewed Oct. 21, 2021
Match.com is being sued by the FCC for fraudulent marketing and scamming us out of our money. Check the Better Business Bureau before giving them any money. They’re an illegitimate, shady business. I bought a membership at the direction of some friends and soon learned there were almost no local members in my area. After a day I was sadly disappointed. Also, many of the profiles appear to be “shells” - no responses and nobody reaches out. Attempted to cancel my membership and get a prorated refund, they refused and insisted I keep looking. On the hook now for 6-months. Your money is better spent on other websites that aren’t shady. Buyer beware!
Reviewed Oct. 19, 2021
When I complain, Match responds by explaining that people can hide their profiles.
I totally understand how it works, but the odds of that happening, someone messaging or liking you, etc. and within an hour hiding their profile is pretty unlikely. I'm quite certain they plant profiles to keep people on board. I finally called with this complaint. They didn't even argue, they refunded my recent membership payment. I can't say I won't go back because there aren't many options- but they engage in some fraudulent advertising.
Reviewed Sept. 25, 2021
Hands down, and with the exception of the scam-riddled Elite Singles, this is the worst dating site I've encountered. Match.com is ineptly designed, clunky to use and often maddening just to access. The vaunted algorithm they employ to find you a supposedly perfect Match is in fact so lacking in nuance and discernment that it would consistently fail to pair Romeo with Juliet, or Cleopatra with Mark Antony.
It's bad enough that most of the clients lie about their age - that goes on at all dating sites. But Match made this worse by consistently sending me prospects who were 5-7 years older than the range I'd specified. And to create the impression that their dating pool is much larger than it actually is, they continued to send me "new" lists of women I'd looked at and rejected (or at least not selected) over and over again. Match.com does not let you keep track of women you've sent messages to unless they respond -- a functional limitation that can cause you embarrassment if you've forgotten you reached out earlier to certain women. Match.com sends out a daily email with all of your "new” choices, but often when you click on a picture, the display pops up another woman.
To make things worse, although you can reach a human support person on the phone, he or she is unable to deal with many recurring problems -- site access, for one. Match.com's log-in verification process is so time-consuming that it would not exaggerate to characterize it as abusive. Oh yes! Consider this: A verification process they have been using for at least six months shows eight panels with five or six dice in each; you have to pick the panel in which all the dice add up to 14. In many case the numbers/spots on some of the cubes are very difficult to read. But here's the thing: You must get TEN of these tests correct in order to move onto the next step: a two-step phone-text verification. Still worse is that if you have not gotten, say, test #4 or #7 correct, they do not flag this until you've completed all ten panels (in perhaps 3-4 minutes if your eyes and your arithmetic are pretty good).
At that point, if you've missed on any of the tests, you get the cute message "That's not quite correct!" and you have to start all over again. I complained about this, and the support person conceded it was an extremely annoying feature. He said he would report it to his superiors, but that was two months ago and nothing has changed.
Let's talk about those 'superiors' for a moment. If you have a real gripe with Match.com, there is NO way the company will allow you to communicate with anyone other than their feeble front-line phone support. They offer a 'Contact Us' email link, but don't waste your time with this, because it is fake. Click on ‘Contact us” and it brings up an error message that says you need to fix your Safari browser to communicate by email. Great, except that I was using a Firefox browser. I reported this problem when I first subscribed, but six months later the same error message was still popping up. Call support and they pretend you are the first problem to have reported this problem.
Like I said, they will not communicate with any client/customer/dupe via email. The best they will do is send a canned message, in my case with the name of one “Raul H” at bottom. Raul, if he exists, is apparently out to lunch, since his canned responses will ignore whatever you've written in your email. Tell them you caught a computer virus clicking on a spoofed Match.com promotion, and "Raul" will return a 6000-word explanation of their privacy and vaccine policies.
Some of Match.com’s practices verge on fraud. For instance, visibility "Boosts" for your profile are an upgrade you pay for. But unless you are very careful, you will accidentally trigger, and inadvertently use up, your boosts with errant key strokes. Also, they send out a special half-price extension offer when your subscription is nearing renewal. Click on it to see the details of the offer and, lo, you will discover that you've just approved -- and paid for – the renewal. This is very misleading -- but again, don't expect to get past phone support if you want to complain about it. Support may offer a refund, but the company apparently will do nothing to correct its shoddy ways.
Match claims to be the biggest dating service, but it's hard to believe that with so many customers, they would continue such practices and offer a web interface that behaves like it was coded by a seventh grader. They are awful in oh-so-many ways, and you would do well to avoid them. Read some of the other negative reviews posted here for a more complete catalogue of Match's many negatives, including holding onto your credit card information so that they can 're-enroll' and charge you months after you've left the service. Bottom line: a big thumbs down for Match.com.
Reviewed Sept. 10, 2021
I pay a lot of money for this app, and several times a day, I can't get into the mobile app, even with the correct password. When I write to the support service, I always get the same answer to reset my password. I must have done this ten times now. For all the money, an inferior app.
Reviewed Sept. 4, 2021
This pos company matches me with my dream woman, So I close my account, REPEATEDLY! Still keeps popping open. Get a call from my dream girl who tells me I'm a liar and cheater and I'm still on Match. They are so sued!!! They ruined my life and took everything from me. So think of that before you use this pos company.
Reviewed Aug. 31, 2021
Didn't follow my preferences. Lost info on men I was interested in. 90% of the time they showed me derelicts. Three profiles I communicated with were removed. Such a waste of time and money. My advice, it's better and safer to be alone.
Reviewed Aug. 30, 2021
No issues at all about using Match. Was here 2 years. Pleasant experience. I was done. Moving to try another site. I called and had auto renewal turned off. Let my account expire in July. Left a profile on as a free member. Beware of companies holding your credit card #. In September I found my account activated again and a charge on my credit card for 155.00. Do you ever really end a subscription? Business can just ring it through again without my authorization. No email saying "hello welcome back" just an unauthorized credit card charge. Yes I have contacted them for a refund. Why should they? Yes I will put a stop payment on any future charges from Match.com, but "come-on", really, should I have to do that?
Reviewed Aug. 29, 2021
They use other more attractive people and scam people by catfishing. Dishonesty and liars are making this the worst for sure for fraud. Don't have a thing to do with them. They are greedy and have no customer service to speak of. Pathetic!!!!
Reviewed Aug. 27, 2021
I had my profile set to hidden and hadn't filled out much along with uploading one photo. All of a sudden I get bombarded with sleezy messages. I was really put off by it and contacted customer service for a refund and to de-activate my account. No response of course. I'll stick with eharmony, they have a better reputation and only matches can contact you along with having settings that work correctly.
Reviewed Aug. 23, 2021
Match uses an app and a program that is clunky and needs updating for well paying customers. Match reports false information when trying to re-sell subscription their expensive subscriptions: sends emails to prospective clients that other subscribers are liking your profile so you will be enticed to purchase another subscription.
Reviewed Aug. 22, 2021
Match.com falsely advertises. They give the impression that for $143 for 6 months (which is what I paid them), you get full access to everything. But then AFTER you sign up they buttonhole you for MORE money. They wanted me to pay another $29 a month so free members could contact me. They didn't say that before I paid them! It's a rip off!
And then match.com refuses to allow me to search for younger women. I am 54 years old. So far after 2 weeks of being a paid subscriber they haven't sent me even one match. NOT ONE! The women that they allow me to search are 95% my age. They didn't tell me before I paid them that I wouldn't be allowed to search for women aged 18 to 39. All I'm getting is hundreds of divorced women who are age 50 to 60! That's not what I want. I want a younger woman to marry, as do many men. Match.com WON'T allow you to do that. They won't give me access to the profiles of younger women.
I regret signing up and don't recommend them to anybody. If you are 50 years old and want a bunch of divorced 50 years olds with children living at home, then you might like Match.com. That's not what I'm looking for. What a waste of money. Match.com misrepresents their product. They will hound you after you sign up for more money! Save your money friend. You might as well sign up for Plenty-Of-Fish for free, because Match.com is the same thing! Match.com is a big disappointment for me.
Reviewed Aug. 18, 2021
I have used several dating sites over the years and met several wonderful people. This one is the most expensive I have ever used. I have had no matches worth mentioning despite trying to meet many women by sending many likes and messages. I must not be too hard to meet due to my previous experiences with other sites.
Reviewed Aug. 11, 2021
It's very simple: I paid (in advance, as all must do) and met and for a short while, dated a woman. It turns out she was more than a little crazy, was a sycophant, OH, and a liar!! The sixth week she goes, "I should have mentioned that I'm married." I broke it off, she cyber-stalked me, and filed some complaint to Match and they promptly terminated my account without due process or a refund. So basically they are an uncaring, nameless, voiceless, greed machine that ALSO OWNS OkCupid and Hinge, from which I've also been terminated without a refund. Isn't this unAmerican? The psychos and truth deniers are influencing Match so if you value your money, don't use Match, OkCupid, or Hinge.
Reviewed Aug. 8, 2021
This site requires more money for additional features. I don't think I should have to pay that much for additional features. I paid for a 3 month subscription, created my profile added pics, and sent many messages. Roughly 20 messages. After 7 -10 days I notice there is no option to receive return messages. No way for men to reply back to me so I reached out to customer service and was notified them and asked for a refund because I wasn't going to pay additional monies. They advised that I could not get a refund. At the very least they could subtract the 7-10 days and give me a prorate. Some funds were due to me and they refused'' RIPPING PEOPLE OFF.
Reviewed Aug. 6, 2021
This is absolutely the worst dating site of them all. You Lose half of the answers Because Match cannot keep up. It's pretty hard to have a dialogue. Then it's 2 or 3 times more expensive than other dating sites. And at least 50% of the profiles are fake.
Reviewed Aug. 4, 2021
I cancelled after 24 hrs. They refuse to give a refund! The customer support fails to communicate effectively, and they will not explain anything. I notified them in writing via text box, and made copies. I finally had to call my 'bank' which contacted Match. That finally got their attention! They got hit with a charge back, very quickly. Don't listen to their intimidation tactics of no refund, call your bank and tell your bank what they're doing.
It's all a scam. Pay close attention what they're doing. The matches are based on an algorithm, which does not work; but actually is designed not to respond to your selections, but to "feed the system." You'll notice that the age ranges of the women and men are capped, and staggered accordingly. Also, when you check the boxes on your deal breakers, it doesn't work. If constricted, it's by design. They're basing it on their model of keeping the site operating $. Not on finding you a suitable match that you're looking for, or giving you a chance to finding a way off the site! IF the did, you would leave! They can't have that! They have to keep you on the site. But, they have that calculated, mathematically. And, IF you leave, they are hoping to keep your 60-90 bucks $ or whatever as a payment, thinking you can't get your money back. It's a scam.
Someone is getting rich off of this. They're only making happy the upper 22% or so, of the upper female, or male members on this site with plenty of dates. Some of the profiles are even gone! They are honest enough to tell you in the text IF you read closely enough! Ex: "I am no longer here, because of Covid-19, or I am leaving in case they don't remove this profile. And, they are not removing some profiles, when you do leave! Stay away from this place. Especially, if you're a guy. We all need some federal legislation to come down to help clean this industry up!
Reviewed Aug. 1, 2021
After paying for a 3 months subscription, it feels like I was "Scammed"! Other than emailing me endless pick, and many times after reaching out to the ones I thought would be compatible I would never receive a response. It made me think maybe these profiles were fake. Stay away from this site, it's expensive and at best, Match.com taking your money and giving you nothing in return.
Reviewed July 28, 2021
Match is a complete scam. I was on there for 24 hours and they sent me an email saying my account was terminated and due to privacy policies they couldn't tell me why. The only comment that decision could have been based on was one I made that it may have been a bad decision to use Match. Well, turns out I was right. They have all my information including photos, driver's license, to verify my account, address, phone number and payment information. Any identity issues after this...I'm pointing right at them.
Getting ahold of customer service is a joke because it is overseas. THAT information wasn't disclosed. I would have run had I known. As far as matches, the site was saying I liked a slew of nasties I never liked. When I would delete someone, they would keep coming back. The lady whose review mentioned the foot licker...yeah he's still there. Why isn't he kicked off? Regulatory commissions need to jump on these companies for keeping profiles. Actually, would it help? RUN RUN RUN!
Reviewed July 8, 2021
1) Their algorithm does not work. I put very specific settings, even set them as “dealbreakers” and would still get likes and messages from 100+ people a day who didn’t match my settings, it was exhausting. Not only that but I’d say 20% of the messages I received from these men were inappropriate and made me feel objectified. Ex: One guy told me he wanted to tickle my feet so I responded saying how inappropriate it was and then he said he wanted to lick my toes. Another guy was offended that I never responded to him, after I responded letting him know my dog had passed and wasn’t checking Match, he told me to “** you and your dead dog”. Yes, I blocked both of them.
2) After this horrible 48 hour experience on Match, I tried to cancel. I had purchased a 6 month installment plan ($27 a month). I called Match and told them about my experience and that I no longer wanted to use their site, that I cancelled my subscription after 2 days and they refused a refund. I waited on hold for 45 minutes to speak with a manager. Horrible customer service. 10/10 would NOT RECOMMEND MATCH.
Reviewed June 30, 2021
The latest round of marketing, to include their new commercial (June 2021) is beyond repelling and off putting. So much so that I am disgusted enough to write this review. I will personally never use your website now and several account holders I know have cancelled their accounts because of their new marketing tactics. No one I know will personally continue to use or support your company.
Reviewed June 26, 2021
I joined Match.com and had a great experience. I met decent guys who were not crazy stalker types. I actually ended up marrying one of them 8 months after we met, and we have been married over 4 years!
Reviewed June 20, 2021
The App is rated 3.5 by Google Play which is generous because it hardly works. You set preferences like gender or religion and they email you matches that are wrong. Not easy to cancel, no trial period if you pay and site is bad. No 24 hour Customer Service.
Reviewed June 20, 2021
Too many notifications of ppl that you haven't even like or search for. Too pricey for what you get out of it. I see very unprofessional ppl use the app and is very disturbing to not have a guideline of what to post or say when contacting others.
Reviewed June 19, 2021
I was a widow and joined Match in 2009. I exchanged chit chat with a few people and made arrangements to meet one person at the Elks for a beer. He was a no show and his reason was - after he re-read my profile he realized I was a Taurus and he felt our signs clashed. I'm glad he was a no show because that kind of thinking is too weird for me. The second person I met lived 2 hours away and we both decided it was too far to meet in the middle. The third person was a winner. We met in a public place the first time and dated for over a year. We've been living together since 2010 and have built a home together. I love telling people I met him on Match. There are relationships that are made in Heaven or on Match.
Reviewed June 18, 2021
The site is well organized and kept up to date with plenty of information. What I find is that pictures being posted by participants are not what they look like today. It would help if the site would state, "photo posting public must be no more than 3 years old".
Reviewed June 17, 2021
Most of these dating sites are full of scam artists especially pretending to be females or may be real trying to scam people into getting monies from someone who can be victim to their charm & gets ripped off.
Reviewed June 16, 2021
Good experience. A lot of people. Many options. Clear menu. Android friendly. Met my first and second wife and I don't have idea what I should write about. The website is ok. Ok omg is little bit expensive. Should be cheaper.
Reviewed June 15, 2021
This site requires more money for additional features. I don't think I should have to pay that much for additional features. It's difficult to maneuver the website and there's one feature that is not helpful. If I don't choose a match, I have to keep moving, it's not a maybe and that should be changed.
Reviewed June 14, 2021
It's no different than the free dating apps. Very expensive to have membership yet the quality of members is average. I have used this app on several different occasions and would never recommend it to anyone.
Reviewed June 13, 2021
Sign in test is not one click to verify that I am not a robot for reCaptcha. So to sign in, when trying to update account, there is a verify with a puzzle. The puzzle has many vague images of dice, hard to define what's there, and asks to verify which dice combination adds to 14. So it goes around with hard to see images, some that do not add to 14, and shuffles them as if in a card game with a card shark. It's outrageous because the dice are hard to see. Imagine yourself, looking at 6 thumbnail images, hard to see because dice are on their sides, and then you have to go from one image to another to add 14. I have seen other websites use select the category that fits, boats, cars, traffic lights, etc. But only fools ask you to add while viewing vague images and then the system shuts off because you took too long but they never showed the right combination. Is it a dating service or a security incompetence of disservice?
Reviewed June 13, 2021
I had almost no interactions on this site and I'm beginning to wonder if it's a scam. Or they perhaps have like a million non-existent profiles. I've heard people met someone on Match, but based on my experience that sounds like a miracle. I'm canceling my subscription and I hope they don't show my profile when I do. The premise of online dating has become highly corruptible and this company isn't one of the best. It might have been in the past but it's now highly suspect.
Reviewed June 13, 2021
Following my divorce after 17 years of marriage, I was hesitant to try any type of site for dating, particularly worried for my privacy and safety. But utilizing Match.com I've been able to meet quality people, despite not yet meeting my long-term partner yet. The dating site is simple and easy to navigate, giving me the ample amount of information and insight to the persons I'm interested in meeting or speaking to. It gives me a few way to send flirts and list secret crushes, which is somewhat fun! :)
Reviewed June 12, 2021
I really enjoyed being on this app. I did not find my current partner on this site but I met a few interesting people who I am still friends with to this day. I would definitely recommend this app to anyone looking to find a partner or even a friend.
Reviewed June 11, 2021
The app is ok. The company is difficult to work with. I have canceled my membership and opted out of all correspondence and I still get email. They are ruthless and don't even take down your profile when you ask to be removed.
Reviewed June 1, 2021
Match.com is the most untrusted company that you can give not just ALL your personal data to, but your information about your in depth self and pictures too. And guess who you are giving all that data to? Yes, OUTSOURCED companies that don’t even speak English. Most identity fraud, scams, and data selling come from these outsourced companies that do not have any repercussions for hurting Americans. I set up an account just to be locked out after they received all my personal data. Here is what I experienced afterwards.
First outsourced “customer service” rep was a male that had complete access to my account and made my account invisible to other users after my complaint of being kicked out. He was very inappropriate and told me that I wouldn’t have any trouble finding men after looking through my pictures!!!! He then started asking me personal questions about my pictures like asking me what “those things were called” that I was on, and if I enjoyed them.... He was completely invasive and inappropriately creepy. I was so uncomfortable that this person had all my personal information and could TOTALLY HIJACK MY ACCOUNT with my name and pictures and I wouldn’t have access to get back on to delete. When he gave me access to get back on, I was once again kicked back off!
Second OUTSOURCED “customer service rep” answered the phone in a foreign accent, I then asked for their US-American customer service line and she would not give me one. I then asked to speak to a supervisor and she PRETENDED TO TRANSFER ME and then changed her name pretending to be someone else, it was so obvious! Then I asked her if there was a higher manager I could talk to and with a prideful attitude said “”NOPE.. I am the highest here and you have no one else you can talk to." She said I would be receiving an email about my account and that was the only way to communicate was through email.
The email came and said this. “Your Match account has been terminated. Due to our privacy practices, we cannot disclose specifics about any Match account, including your own.” WOW! Basically you have given all your personal data, even pictures and now they can hijack your account and do whatever with it because you can’t even delete you pictures etc. - Oh and not even you can get information on your own account. You need to know that this isn’t even truly a dating site, it’s a cover for data collection and all your personal information that they sell. You can not trust any OUTSOURCED companies that do not have the American people’s interest at heart.
Reviewed June 1, 2021
I signed up for the 1 month membership ($45) because during my trial I was constantly getting "messages" and "likes" so I thought wow...cool...I'll sign up and maybe this will actually be the site where I'll meet someone. Well as soon as I paid the $45...all messages stopped and the same with the "likes"... It was very obvious that this site is a scam. They have automated messages and likes that go out to non-members. I also learned that the people who are actually on there are scammer. Lots of folks from out of the country pretending to be in state. Lots of the time the accounts will state they are in one place and when you chat they soon share they are overseas. I did make it a point to report these accounts, just for the heck of it and of course, they were never removed.
All these fake accounts are still there. Many with multiple accounts, same pictures just different names and locations. It's a shame. This site is a scam, both directly from Match.com itself and from overseas scammers that manage to create accounts. I requested a refund but of course the request wasn't acknowledged. Stay away from this site as well as most of the other ones! You're better off staying single and someday just meeting someone out in the real world.
Reviewed May 14, 2021
Well where do I start? This is one expensive dating site. 50 bucks to join. That’s not a problem, and that’s just basic services. 50 bucks to buy what they call boost, 5 bucks for to know when your messages are read, then 5 bucks for you to call and have your number blocked, then they promise you love, so after over 200 likes and messages sent, talking to a dating expert that just reads from a booklet with her children screaming in the background and that’s free your first time. After that you pay 50 bucks just to talk to a dating expert. So following all suggestions I had only one reply and she dropped me for more money. The women on this site are gold diggers. I can offer love, show love and yes I make great money but when someone comes along with more money the gold diggers on this site and Match.com could care less. All they want is your money. Please, please don’t waste your hard earned money on gold diggers. For your own sanity.
Reviewed May 14, 2021
Match Group's customer service is not very friendly. They hide behind an overseas call center to not deal with upset customers. I had a con artist try to take over my home and tried to steal from me. That person then reported me to Match.com and instead of them working with me on it, they turned around and said that I violated their terms. They said they investigated it using local law enforcement. According to my local police they never contacted them. Instead of talking to me and hearing my story they just said they couldn't for "Privacy Reasons." Their customer service is useless and because they own most of the market they proceeded to ban me from all of their platforms and just hid behind this wall. It even says in their "Community Guidelines" that defaming someone goes against them which is what they did. Beware of all Match Group sites. Look them up and see who they own.
Reviewed May 13, 2021
I paid for a month's subscription ($34) and as soon as they got the money they started sending me creeps as potential partners. I couldn't see likes (I paid for it) and everything I was supposed to get as an upgraded dater was not given. They lied. Also there is absolutely no way to get in touch with them (even though they have contact us on their page) to complain about anything. My advice to anyone who is contemplating paying money... don't waste it!!! It's not worth it.
Reviewed May 2, 2021
The features Match.com describes in their online documentation are completely absent from both the app and the browser version. I have communicated numerous times with Tech Support and they just blithely state that the terminology used in their documentation is "different" than how the app looks. So be prepared to never find anything you are looking for, either by poking around or looking through the online Help. If you do ask questions the first thing you get is an automated reply that never has anything even remotely to do with what you asked. You then have to Reply to get a human response. None of them are any better than the bot. You will never get an answer to any question, no matter how simple.
I upgraded to the Premium service at purchase. That supposedly gives you access to several upgrade features. Guess what? Most of them don't even exist. They just use misleading names to suggest this feature and that. But in reality they don't even exist. I live close to the Canadian border. I was told (by Match.com) that my subscription includes Searching in Canada. But guess what? There is no way to perform a Search for Canada. In any way, shape, or form. If you attempt to provide location info for Canada you get an error that the place you are Searching is not legitimate.
I am a professional and posted a handful of OK photos. I wrote a profile that was reviewed and updated by a plethora of female friends. I have sent a Message to over 150 profiles (because you never know if a Profile is actually a real person). Over 18 months I have received ZERO responses. It is possible I am that bad. But one would think at least somebody would say Hello. I have asked Tech Support whether there is something wrong with my account - for example, you can't Message if you create a Free account. They don't answer the question and just tell me to "keep trying". I even paid the extra to enable Free users to message back to me. Still nothing.
You will be less frustrated and have more luck stepping out your front door and screaming at the sky - or the neighbor's dog. I recommend you DO NOT spend a cent on Match. I have talked to dozens of people who have had similar experiences on Match. Yes, there may be some success stories. They are by far the exception.
Reviewed May 1, 2021
I had issues with males soliciting for sex and Match did not even respond. The people I were matched to were NOTHING like my preferences. Match is no different than guys hiding behind profiles in order to lure you to their place to have sex, once! Then ignore you and tell the women after you that you are a stalker, as they will be labeled when their one night of sex is over. Don’t pay to be on this site, ever.
Reviewed April 25, 2021
I've been a paid member of Match on and off for the better part of 6 years. All has been good until recently, the past year or so. I am a gay woman that obviously seeks gay women and this is listed in the preferences on my profile. For the past year, and only in the past year, I have been receiving daily messages from men. Every single day. Every single week. For the past year. This is far beyond the occasional "guy who pretends to be a woman seeking women" profile - with the amount of men that I've received messages from despite my profile falling under the 'women seeking women' category tells me that Match.com is now displaying my profile in the "Top Picks" for men, despite the fact that my profile is not supposed to be shown to men. In other words - Match.com is now drawing from gay women's profiles just to keep their (paying) men customers.
As someone who is being charged ~$50/month, this is completely unacceptable. There is no way these men would even have a chance to view my profile if it were not for Match shoving my profile in their faces. No doubt they're doing this to other gay women as well. Cancelling my membership and Match has forever lost a customer.
Reviewed April 21, 2021
If you don't need to interact with anyone at Match, you probably won't have any problem. But if something goes wrong, their customer service staff appear to have been trained to keep promising they will fix things, but never do. In my case, my email changed and they make it IMPOSSIBLE for you to change it and refuse to do it themselves. After 6 phone calls to them over three weeks, they apparently have now disabled incoming phone calls from my number. It is pretty incredible!
Reviewed April 7, 2021
I signed up for a 3 month premium subscription then add stipulated unlimited msgs /who received and read your msgs/ unlimited likes etc etc.. Within minutes the site started sending me notices about limits and how I could pay for them. Keep in mind I'm already a premium user in one instance. I sent a msg to a lady and the Match.com send me a notice saying that if I wanted to get a reply from this lady I could pay for it myself. In other words my limitless msgs did not include other members to be allowed to reply to your msgs unless I believe they're members themselves.. Within hours of being on the site I realized that it was robbery with so many hidden costs.. I immediately cancel my subscription only to later noticed that match.com had charged me for the 3 whole months regardless if I only used it for a few hours..
I called match.com to see about getting a refund and they basically kept trying to convince me to stay on the site. Ii declined but they still charged me full price for 1 month.. I thought it was gonna be great since they were charging a good amount of money but I was wrong.. Save your money go to a free date site instead.. At least there won't be any hidden costs.
Reviewed April 5, 2021
Match makes it impossible to delete the account. I asked them to delete it and then 6 months later, they started sending me Match collections of potential women suitors all over again. This is highly irksome.
Reviewed April 2, 2021
Made the mistake of trying Match.com again after a couple years away. I left because of deceptive billing practices and false matching and likes they create in an attempt to keep users engaged. Like before, as I neared the end of my term, I could no longer access my account settings or change my password. I received an error message multiple times and was directed to email customer support. I attempted this process multiple times over a few weeks with no luck. Of course during this process they withdrew double the membership fee I originally signed up for and they still have not resolved access to my account.
I can navigate all areas of my account except for my membership section. Very dishonest business approach and shocked I was dumb enough to use match.com again. Biggest crooks in the online dating world. Won't make the same mistake again. Users beware....this dating services is worse than a third rate gym membership when attempting to cancel. Steer clear!!!
Reviewed Feb. 14, 2021
Match blocked me without cause twice in a row, wouldn't explain why and disappeared a month before even issuing a refund! I couldn't read nor respond to messages, making me look fake and sabotaging my love life- on the weekend too!
Reviewed Feb. 9, 2021
Match.com uses fake messages and hits to draw you in and once you join. The members that contact you are not paid subscriptions so you can never talk to them. Then once upon cancelling they do not refund your money even though you cancelled with in the prescribed time frame. Do not join. They trick you. They do not have good paying members. All just free memberships and they cannot contact you.
Reviewed Jan. 28, 2021
I got on Match about a year ago and hardly ever went back to the site unless I got an email. So this past Tuesday night 1/26/21 I decided to pay for a membership because I had 26 likes a 15 messages and without a membership you can't view that info. It was $28 for 1 month and said they don't bill until the end of the month. After I got in to view half of my likes were not even close to my location and they said it would be 9.99 for a month for someone to message back and not cost them. Being a gentleman I agreed. It again read will be billed at the end of month.
I got up Wed. morning to see if the 1 person I messaged replied. It would not let me sign in. Problem with account. So I looked and money had been taken out. They will not respond to emails. I ask for refund. No reply and still can't sign in. I found out if this is correct they also have pos....sorry I mean POF dating site. No wonder if I would have known that I would still have $30 in my pocket. Because POF is a slaughterhouse.. I would rate Pof a 1 and match a -1!!!
Reviewed Jan. 22, 2021
Signed up and paid for a one month subscription. Within 24 hours, my account was locked out. I called and was told I would receive an email from their technical department within 24-48 hours. Never happened. Called again and promised again. Nothing happened. Several more calls and told by each rep they couldn't see the issue with my account and I had to wait for an email. At the second week, I called and was told the problem would be rectified by the end of the day. Not trusting that answer, I waited until 90 minutes before they closed for the weekend to call again.
This time, the rep said she could clearly see that they assigned my credit card and account to an old email address I had years prior. Yet, after an hour she still couldn't get the issue fixed and told me I'd have to wait for their tech department to fix it. OR, I could create a new email address somewhere and then open a new account with them. Neither was a solution, so I asked her to cancel my account and issue a refund. After waiting again for her to speak to her supervisor, she came back and told me that a refund could not be issued because the request wasn't submitted within 24-48 hours of opening the account. Blew me away.
Within 24-48 hours, I had been blocked from the account and told to wait for the tech department to fix it. She said there wasn't anything she could do about it. I told her I'd submit a complaint to my credit card company, and lo and behold, she issued a credit. The caveat? She sent me a survey about how Match and her service were. Never again Match. Never again.
Reviewed Jan. 17, 2021
I joined Match back on the 1st of Jan, 2021. I thought I made a very nice profile, took my time writing it, putting out good information on myself. I got a pretty good deal for 4.99 for a one month trial. Well here we are almost 3 weeks in, and zero matches, I have sent probably over a hundred messages, my pictures are good, I like to think I'm a fairly nice looking guy, I put up good pictures, no filters, dressed nicely, no posing pics, just decent photos...And nothing...I would say, absolutely do not spend anything on this site.
The pickings are slim to begin with, and I think the few conversations I have encountered were stale at best. A lot of old profiles, and if they are not active subscribers, they cannot respond, unless you pay extra for them to do so. I've had a lot of success off Bumble, and even Tinder at times isn't so bad. I am 49, but in super great shape, nice teeth and all my hair..lol... I've read a lot of reviews on this site, and don't spend a dime on here...Definitely a total waste of time, at least on Bumble, the girl makes the 1st move, and I like that as well.
Reviewed Jan. 17, 2021
Although, I've heard mixed reviews for Match.com, sadly, this particular site is terrible. They quickly take your money and, if you seek a refund within the same month (I signed up the beginning of January, 2021) --- they indicate it should have asked "within the first 3 days"! The majority, if not all, the profiles are not real. I would like a complete refund for the 6-month subscription so I'm not forced to report fraud.
Reviewed Jan. 16, 2021
Literally the worst customer Service ever! I have sent over a dozen requests stating I am having issues getting in to view my account, with no response back. They say to wait 24-48 hours. This has been going on for weeks. They had no problem taking my money, though. I recommend using a site that has a responsive customer service department.
Reviewed Jan. 5, 2021
As my family and I were watching Hulu, the most disgusting commercial came on from Match and completely terrified my 5 and 6 year old children! I am extremely disappointed in match for even advertising something so horrific! Really satan with a match?! I have recommended match time after time...NEVER AGAIN!
Reviewed Dec. 29, 2020
Match terminated my account for NO VALID REASON. They refuse to refund me the $129.99 I paid for 6 months and only used it for 3 months because they sent me an email saying they decided to terminate my account as if I'm some kind of Nigerian scam or prostitute. Buyer beware. The WORST dating website.
Reviewed Dec. 22, 2020
Today, I saw a commercial on national television representing Match.com - I was so disgusted. Depicting Satan as a date of a young women and looking at a lake of fire and brimstone, as if it was a romantic scene…was sickening. How dare you!! Why would you have such symbolism when there are so many families suffering from COVID, death, financial hardships, and possibly a bleak future? Why would you choose Satan (WHICH GIVES NO HOPE) as the future and ruler of 2021? What kind of company does that? I am rebuking any evil or revenue that comes from this advertising for it is pure evil. TAKE IT DOWN! I believe I have my own answer; it reflects the sadistic hearts of all the people evolved in the production of this evil illustration of match.com.
Reviewed Dec. 8, 2020
Match.com is part of Scout24 Germany which uses numerous fake women profiles to attract fools, in fact they use Scout24 fake profiles into Match.com -Those who chose to register Match.Com after being deceived with many "likes " before premium membership will be blocked by those profiles once you chose to respond their messages. The whole is a scam empire led by an elderly German man and French woman located in Munich. I caught them early enough, fearing legal action they refunded me the membership fees.
Reviewed Nov. 28, 2020
There is no activity. It's not worth a dime. I had my second date yesterday via Seek4Her - it was like a gift for Thanksgiving. We felt that special chemistry. So there are sites and apps which work, but Match isn't one of them. I recommend to stop wasting your time on it. I think Match is nearing its end. They are desperate in their efforts to milk customers for money instead of actually working on their site and improving it by attracting real people. They are quite nefarious in their methods for getting your money.