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Cupid.com Reviews

4,943,548reviews on ConsumerAffairs are verified
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About Cupid.com

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Cupid.com offers an online dating platform that aims to connect singles based on interests and compatibility. The site features search tools, messaging capabilities and personality quizzes to facilitate matchmaking.

Visit www.cupid.com
Pros
  • User-friendly interface
  • Positive user experiences reported
Cons
  • Poor customer service
  • Difficult cancellation process

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Cupid.com Reviews

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    How do I know I can trust these reviews about Cupid.com?
    • 4,943,548 reviews on ConsumerAffairs are verified.
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 40
    Customer ServiceSales & MarketingPricePunctuality & SpeedRefunds & Payouts

    Reviewed Aug. 17, 2026

    First off the COO is a joke. Emailed me asking me to remove my review my old review and would refund my 10 dollar.... Now.. It's been over a 2 month again (this time the charge was $50) since my last order, it was suppose to be delivered July 22nd and now it's Aug 17. Still haven't heard a word about if and when it's suppose to be shipped.

    The whole company is a massive joke and a scam, customer service will never reach back out or respond 🙄 for weeks not even days. Weeks will go and nothing from them beside the auto email stating failed to continue their subscription.... Yeah like I want to keep waiting months to get 2 tiny cubes of crap cologne. 🙄 Perry Ellis Night only 25 bucks and it's 10x better. Heck I even got my order a day earlier than 5 7 days. Got it in 4... So to the COO if you see this you're a joke and I want my 50 bucks back for my last order.....

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    MaintenanceStaff

    Reviewed March 2, 2026

    I can't see the pictures people are sending me. And is mess up because I pay a lot of money on this site. Can you guys please review and fix the problem. I don't understand why this is happening to me.

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      Sales & Marketing

      Reviewed Feb. 11, 2026

      All these sites from Cupid are scammers mostly from the USA, Philippino cupid. I've blocked and deleted over 600 women usually under 40 targeting older men. BE CAREFUL. They are scamming and stealing your information especially when they try getting you on Telegram site.

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      Verified purchase
      Sales & MarketingPriceRefunds & PayoutsValue

      Reviewed July 27, 2025

      This was a scam. I never received my order. It was supposed to be here the 7/25/25...never came. If this is how they do business then they need to shut their business down. Now I'm out of $268 for my order...I'm going to my bank Monday. Getting my money back and it will be turned in for a scam..hope people that see all these bad reviews will not attempt to order from this company. Not worth it...

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      Refunds & Payouts

      Reviewed Nov. 22, 2024

      Tried to cancel order right after placing it and was told it was already leaving the warehouse so couldn't refund at that point, but can once received. Now won't issue my refund even after I've already received it. They just keep giving me the run around. No thanks. And smells like women's perfume.

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      Reviewed May 30, 2023

      I like the site, I like girls, I like texting and exchanging pics… I like everything here -that is the truth! As a married man I found these types of sites very nice for us - old mans, I do not expect anything but flirting so.

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      Reviewed May 30, 2023

      I would like to share the story of my luck, but have not yet found my soul mate here. However, the site itself is great, I meet a lot of beautiful girls here who delight me with their wonderful photos and cute messages. I think the day will soon come when I will write a review here that I am now in a relationship with the most charming girl in town!

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      Reviewed May 18, 2023

      It's a place where I can flirt with anyone without feeling ashamed. This site has made me much more confident and free to communicate. But remind my word I guess this site is just for flirting in chat no more, good one, maybe with auto-replies or some, but still put your confidence to the high level (and what for this site asks my postal code - weird **)

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      Customer ServicePriceStaffRates

      Reviewed May 18, 2023

      I'm someone who looks at design first - this site caught my eye with its simple interface as nowadays they trynna do some crazy stuff for no reason. An important point, of course, is the quality of service. This aspect is also good but I wish they have a call center somewhere not in India/Asia because it's hard to understand them sometimes. I have been testing the site for several months, and solve some issues with the help of the support team - they did everything perfectly! Thanks for your work guys but I wish you also reduce the price for real!

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      Staff

      Reviewed March 14, 2023

      I've never thought finding company for an entertaining time spending could be so easy! (it's not) I'm telling you! For me, getting acquainted with someone outdoors is hard. So meeting online is a real lifesaver… But overall I would say that you will spend a lot of money for this subscription to actually go on date with someone, it's more about flirting online with photos and videos, good staff for married man like me (desperate).

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      Staff

      Reviewed Feb. 27, 2023

      Indeed. I needed a tool to easily find dates - I got the tool that helps me to easily find dates. Recommend trying it to settle your private life & saturate it with flirting ;) but I had to add you that I am using like 7 or 8 same sties, this one is just the same but I have pretty good convos from it, but better to use several at once for success IMHO.

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      Staff

      Reviewed Feb. 27, 2023

      All the men who wrote to me here are wealthy, with their own business, who love to travel, logically and in detail setting out their life goals. This is really what I appreciate! But that sound so funny like a taxi drivers telling you their stories, I am still looking for some decent one, but it's common dating site.

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      Punctuality & Speed

      Reviewed Feb. 24, 2023

      I got LMIRL-message the very first day I joined! A bit too fast for me to agree on real meet-ups but at least I already see how decisive the men here are. It's good. :) And in general, I like the site. Recommend! Yeah and fyi I haven't went on it. It was not very nice so I am still looking.

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      Reviewed Feb. 24, 2023

      Ok, let's get it right. I started using this site over two months ago and still haven't found a girl I would like to go on a date with. But the choice of profiles here is quite large, maybe I'm just unlucky with it. The functions here are standard, no innovations. I will give this site another chance, I feel that I will still meet someone here. Also scammers like on other sites but it's easy to get it in a week or so.

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      Punctuality & SpeedRates

      Reviewed Feb. 22, 2023

      Everything is easy here. I usually send a quick hello message to my matches, and it usually works. I've met a number of girls who share my interests and are in similar situations in life. But I haven't met anyone yet in real life, my journey continue so will see.

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      Customer ServiceStaff

      Reviewed Feb. 22, 2023

      I'll start with the positives, there are a lot of beautiful photos here, I enjoy browsing the gallery every time. I also really love the features of the site that help me flirt easily. But there are downsides, unfortunately. Girls do not actively agree to meet outside the site. But I would like live communication, and not just a chat. If you are looking for chat site - this one is pretty good, but still no luck with real dating.

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      Reviewed Feb. 21, 2023

      Can't say that I'm disappointed but.. I'm sure you guys can do more haha! How about adding something new? Tools with gaming elements or something like this.. Think about it. it looks like the same sites everywhere and you better work on your security because there are a lot of scammers.

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      Online & App

      Reviewed Jan. 9, 2023

      Although I can't say this website is perfect, I find it to be rather useful. For typical males looking for real, open ladies, it is beneficial. The site is not for you if you are looking for models and aware of scammers on such platforms there are bunches of them for sure, just block them and report - advice from their support - as always).

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      PriceRates

      Reviewed Jan. 6, 2023

      In general, I'm not picky… But it was really hard to find a normal and reliable dating site. This one is not perfect, of course, but is rather good. The price is not too high for such a service. But be careful with your clicks on sites like these, they always try to rip you off.

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      Customer ServicePunctuality & Speed

      Reviewed Dec. 28, 2022

      For lovers of flirting and fling, this site is great. I always find girls for dates nearby. I also want to note the work of the support team, guys, you surprised me. Usually you can wait weeks for a response from support, here everything works very quickly, thanks for your high-quality work!

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      Customer ServiceSales & MarketingStaff

      Reviewed Dec. 8, 2022

      I didn't expect much from such a dating site, but this one is pretty nice. It is made for single people seeking communication, online fun, and light dating. This is not about making out strong couples for years. People here seek their friends with benefits or smth like that but still sometimes it's make me puke with its uncovered staff like spam

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      Staff

      Reviewed Nov. 29, 2022

      Search process is relatively long, because there are no 100500 bots here. Don't think it's bad but you need to be patient. But still no recommendations to use this one, nothing special, just "another one".

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      Price

      Reviewed Nov. 28, 2022

      Came for a serious stuff, but still no luck.. Most girls are looking for fun here. Did I set up the filters incorrectly?? And also a lot of catfish users and it takes a lot of time to find something worthy here, so prepare to upgrade for a few months.

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      Reviewed Nov. 25, 2022

      Everything works fine, but I didn't find anything special there. Ordinary site, ordinary girls who want attention. Fine. You can try. But do not expect anything special or anything that was promoted as it is not.

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      Staff

      Reviewed Nov. 18, 2022

      An excellent websites with basic functions and romantic atmosphere. :) But there is a little problem with local search - no exact indication of the user's address. Some matches are too far away from me.. Maybe it will be possible to show me more local matches?

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      Online & AppEase of Use

      Reviewed Nov. 17, 2022

      The site is easy to use even for tech dummies like me! Overall this is a fresh dating platform with a working search radar and lots of quality profiles. And overall this usual dating sites, if you are low quality dude it still will be the same. :)

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      Staff

      Reviewed Oct. 30, 2022

      My overall impression is good but I'd like you devs to improve UX. The site doesn't feel smooth so please make your interface more navigable and user-friendly. The rest is okay - no complaints! But this old school design should be fixed.

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      Customer ServicePricePunctuality & SpeedStaffRates

      Reviewed Oct. 29, 2022

      Fantastic price/quality ratio. Handy while looking for attractive dates. Stands out among rivals. I tried and was pleasantly surprised. But still waiting for a reply from my passion friend to pick her up.

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      Punctuality & SpeedStaff

      Reviewed Oct. 24, 2022

      There are many services that help you quickly find people. For example, the search can be customized to your preferences, choose all the qualities of a future partner, from hair color to bad habits. It's comfortable. Shows me only those who are really to my taste.

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      Online & App

      Reviewed Oct. 21, 2022

      I will be brief - the site is super! Huge variety of profiles, any age and any appearance can be founded here with no problem. But you have to figure out their search thins firstly, but anyway it's too easy so - great.

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      StaffRates

      Reviewed Oct. 14, 2022

      Apparently, developers have done a great job creating such a user-friendly website that is so helpful in finding interesting company. I LIKE IT! And I hope they will continue with making it better and ASAP.

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      Online & AppEase of Use

      Reviewed Sept. 26, 2022

      Make your site a bit more navigable and intuitive! It's not always clear to me where to click to get where I need. Well, changing my avatar photo was a challenge.. As for matchmaking, I find it ok. It matches me with the girls within a given radius, no complaints here. Many girls find me themselves. Please fix your UX coz the site is overall okay and I don't wanna leave it because of tech matters.

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      Price

      Reviewed Sept. 24, 2022

      I had so many troubles with other sites that I didn't expect much when I signed up here. It turned out that the site works surprisingly well! I'm easily finding girls wherever I come to rest and work. The only drawback here is the lack of girls in the place where I live, though it may not be the site's fault. Overall it's worth trying but be ready to expand your search.

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      Punctuality & SpeedStaff

      Reviewed Sept. 22, 2022

      This site is new to me, but I'm in love with it :D I spend hours each day exploring local profiles. There are so many charming men to meet. Do I take days off from work now that my weekend calendar is full? Lol... Million congrats to you guys for creating such a fantastic software.

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      Reviewed Sept. 14, 2022

      I've been using it for less than a month. Yes, there are paid functions (unlimited messaging, viewing full-sized pics). In general, I like surfing through the site and viewing profiles is convenient. Let's get it

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      PriceStaffRates

      Reviewed Sept. 12, 2022

      User-friendly interface, smart and friendly. Real people, not bots. You can lots of photos of girls and connect with them at once. Sufficient functionality and adequate prices for subscription. I hope they will continue with it

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      Price

      Reviewed Sept. 9, 2022

      This site costs money, but it is worthy of your attention. I did not regret a single penny, as this is an investment in my happiness! A lot of attention, beautiful ladies, romantic conversations before going to bed... Mmm.

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      Punctuality & Speed

      Reviewed Sept. 6, 2022

      I'm no longer a young boy and I don't have much time to waste on empty dates. Therefore, I took the site seriously and carefully searched for the woman who would be my special soulmate. I did not find her quickly, but even so, after six months, I found my happiness thanks to this site.

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      Punctuality & SpeedStaff

      Reviewed Aug. 28, 2022

      There are many services that help you quickly find people. For example, the search can be customized to your preferences, choose all the qualities of a future partner, from hair color to bad habits. It's comfortable. Shows me only those who are really to my taste.

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      Punctuality & SpeedStaff

      Reviewed Aug. 28, 2022

      I received excellent service here, everything works efficiently and quickly, all profiles are verified, there are no fakes, only real online beauties. but still some members are trying to get your personal info, so beware

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      Cupid.com Company Information

      Company Name:
      Cupid.com
      Website:
      www.cupid.com