Cupid.com

I set up a profile and paid the subscription. I found the website busy to say the least, with masses of messages and solicitations arriving from all over the world. I cancelled the subscription after 2 days, using the 14-day UK cooling off period as prescribed by consumer legislation and documented in the Cupid.COM Terms of Use. Cupid neither issued emails when accepting subscriptions nor replied to requests to cancel subscriptions. Although the account was downgraded, they did not return the subscription. Instead, a similar account was opened at LoveAgain.COM and it seems my refund was used to fund that account, but without my agreement.

I am single and 60 and signed up for a 3 day trial period at a cost of $2.97. But... after the time period was up, I checked my bank statement and saw I had been billed $29.99 for another month. This isn't right to do to someone. I never signed up for anther 30 days on this site. Their billing and debit to my bank account caused me financial hardship as I was not expecting this charge and it caused me to bounce other bills that I had expected. The quality of men on this site leaves something to be desired too - so DON'T SIGN UP FOR ANY ONLINE DATING SITES UNLESS YOU READ CAREFULLY THEIR BILLING POLICIES.

But the biggest trouble is their Wingman actions, who will find a slight match when you’re offline and tease them with cutest, stupid sexy opening lines. May work for person who will date a farm animal, but hooks you up as if YOU said the words, thus leading them on, I’m 65, no prude, but at times have been mortified to “see a man they’ve hooked me up with and you feel you have to say something. I canceled my membership in less than 24 hours, it still working. Also Zoosk will nickel and dime you to death. Going to Match and/or eHarmony! These are much better although I haven’t done this since 2004.

I set up an account with Cupid.com on 1/11/18, went through the whole process and tried to upgrade membership, had issues with PayPal and when I went back the PayPal option was no longer available... I reached out to the admin e-mail as the site instructs you to do so, and a get some generic reply message about, if you would like to cancel your account follow the steps in settings. I replied back that I didn't want to cancel membership and explained about the no PayPal option any longer. And because I had answered all of their interest questions the 50% pricing was available.

STAY AWAY. Scammer Cupid.com are thieves. BY ALL Means stay away from cupid.com. If you choose the 3-day trial for $2.97, they will right away charge you for 29.99, 23.11, 2.97 or more at the same time, claiming they added extra features that you never asked for. Plus they will contact you with staff profiles (posing as real dates) to get you to sign up for their services. Plus there are plenty of fake profiles, just to name a few. DO NOT GIVE THEM YOUR CARD INFORMATION. Beware.

I have not found a "decent" date. Meaning this seems to be a married man hook-up site. They either are "widowed" or their marriage needs spicing up. It is not the site's fault. I understand that but really screen your matches carefully. I have since given up on dating sites.

Stay away from this site!!! It's filled with SCAMMERS!!! The guys are all widowed, live out of state, and look like models but they are really creeps sitting in Nigeria. They claim to be civil engineers, widowed with a young child, conveniently working overseas saving the world! They give you a song and dance and fall "head over heels" with their victim. My scammer thought he had a live one... Wrong. It's embarrassing as it took me a week of texting the creep to wise up and do a little homework and found the poor guy he was pretending to be. Thank god he didn't get a CENT out of me!! Beware!! When you try to cancel your membership you have to call a number and the person on the other line could barely speak English and argued with me about cancelling. It's really a shame that these dating sites are just overfilled with scammers!!! I would rather be lonely and single!! Save yourself the aggravation, time and money and stay away!!

When I first signed up and created my profile on Cupid, somehow my gender selection was wrong. After uploading some of my photos I checked my profile and saw it read "male". I went through the steps as prescribed on Cupid to request my gender changed to female. I looked back at my profile and saw my uploaded photos were gone so I uploaded again and went through the steps to request my gender change on my profile. (Requested gender must match your uploaded photos). Well, since my uploaded photos just disappear, I am in a conundrum. After several messages to Customer support, have received no response. My next step is filing a complaint with the state Attorney General's office.

I had a paid account with this website for year. During my (6 months + 6 months) one year membership, I received chat and messages from like 500-600 women. What a coincident, all of them were African scam. What more interesting, people I reached out myself also were scam. Spend some hundred dollars to see how deep it goes. Turn out it's infinite...

I joined Cupid.com and realised immediately that I had made a mistake (literally 10 minutes later). The terms and conditions stated that I had 14 days to change my mind. I was relieved that I was well within this timeframe and seeing as I didn't activate my account I assumed that my refund of £30 would be made within 24hrs. 10 days later, I have not received any acknowledgement or any contact from this company. I would like to exercise my consumer rights and for my money to be return to me immediately.

Cupid.com has many scammers trying to rip people off.

Cupid.com stole money from me and I never signed up with them. I don't know how they got my information or my credit card number. They took 140.00 out of my account without me knowing, did not get any emails with an account name or password but yet they took my money. How do I get my money back and put a stop to future scams.

Cupid is a criminal operation. Most US banks will not let you use their credit cards to sign up for a reason -- Cupid will renew your paid membership even when you have an end date. They hide the place where you get to stop the subscription. Most people have to google to find the page. It is also filled with romance scammers -- and they are not removed even if you report them. I know, I've reported them and they were never removed. If you want waste money join. If you want to meet real people go somewhere else.

I had written you about Match.com and the various foreign men that tried to scam me. Well I decided to also to go to Cupid which I believe is owned by the owners of Match.com and also Zoosk. My results were horrifying. I found many profiles being shared amongst the three dating sites. Many of the men's backgrounds as far as where they lived, their name, phone numbers, their age, and if they were widowers or married, proved to be inaccurate or false information given by them. Some of the men I questioned all seemed to be in business for themselves.

I'm appalled in the inconsistency of repeat billing dates as it appears Cupid are winding the clock back on every anniversary by a factor of 3 days - suggesting there are thirteen (13) months in a calendar year, not the standard twelve (12). I agree to pay fees on a monthly basis but at the same date during the month which has not happened. It's equally frustrating making multiple formal requests (with visual pictures) outlining your billing policy page is faulty or perhaps simply does not exist. I have clearly stated in my correspondence, you have failed to supply a copy of your billing policy, complaints procedure(s) or refund of my account. You have failed to notify myself of any price increase(s) plus have not supplied any receipts for payments taken.

I joined Cupid.com and paid, as I thought, for one month. Somehow it added £14.90 on as Premium Membership which I didn't want. I sent an email and I then had an email saying my membership had been cancelled. I queried this. Having then looked at the calibre of people on the site, I decided for a full refund which I requested. Despite putting the acceptable mileage from my home and age group of men, I was getting communications from as far as 250 miles away and young men younger than my eldest son. The whole thing seems a total sham. Despite repeated requests under the distance selling act for a full refund, all I am getting is emails offering me special deals with their other sites. I had one email saying they were unable to trace my payment. I have referred this now to my credit card Company. They also operate under different names including Over 50 dating which is what I joined.

LOL, terrible site. Tons of scammers from Nigeria and Ghana.

I canceled membership 5 days before the deadline. Still got charged, apparently just like many other customers. If you people are serious about protecting consumers, these people (Cupid.com) should be investigated and put out of business!!!!

These guys are scam and people like this have ruined internet. Fake profiles galore. Customer Support claims to help but they do nothing. Nobody is sending us emails except BOT. They will not cancel account. They will not refund even though within 24 hrs I contacted them this is BS. Some reason, over a month now PayPal hasn't refunded. Guess Cupid ** have convinced them they are legit. I am back to PayPal regarding. Much better chances/opportunities at your local bar. Good Luck.

I want a complete refund of $** ... and here's why: Scammers, scammers, scammers. I know that there's been contact with hundreds of people. I've marked many as scammers with the system as they exchange contact information with me. Then in private communication, they send photos that they claim to be themselves. When I use a reverse image search tool at Google I see within a few seconds every site of each photograph they've sent me exists in a porn gallery of a known porn star.

After doing the free search, there were a couple of people I wanted to contact. So I paid the $12.00 one year fee and also the fee so they could contact me for free if they weren't members. So, I set up the search so that I could message and they were gone. Where before I had paid, there were maybe 20-30 members in my area, now there was only one.

This site scammed me. I signed for one and got charged for three, for seven months.

Very dissatisfied overall. Was charged far more than advertised for a site that didn't work well at all. Save yourself a lot of hassle. Avoid Cupid.com.

Horrible online dating website. All woman (as I am a man) I met on site lied about where they were located. If you actually got a response it was also a total lie - women just trying to bilk money out of you. If you did send a response to a person, there would be no response and then if you moved forward that person's picture would be associated with a different domain name and a different state - country - area. TOTAL SCAM. Plus after the first day of realizing I had been scammed I tried to deactivate my account - cancel my subscription and there is no way to accomplish this. STAY AWAY FROM THIS SITE. TOTAL SCAM.

Same experience as all these other comments. Paid £3.00 for 3-day trial in Sept 2013. Just got my bank statement on Nov 11 2013 and over £100 has been taken out. They are not interested in any of my complaints and they maintain I asked for upgrades to my 3-day trial WHICH I DID NOT. Steer well clear of these rogues. I'm only happy I spotted these withdrawals from my account before they fleeced me completely.

A warning to others, don't use CUPID PLC!!! I joined a dating site Blackmatch.com back in April 2011. I paid for a 3-month subscription costing £40.78 on a trial basis. The site was a waste of time. I had no messages or little response so I cancelled my membership and repeat billing before the membership expired in July 2011. I cancelled online. It was a complicated procedure and misleading. When you clicked on the link "cancel repeat billing", it said "Thank you for staying with us!" A total con! I carried out the online instructions and as far as I was concerned, I thought I was no longer a member. I didn't use the site again after July 2011 or the service. I left and joined a different site. I forgot all about it until I realized there was money being taken from my account every 3 months. They had continued taking 10 more payments of £40.78 and had taken over £400 after I'd cancelled my repeat billing.

I selected this site to meet and correspond with females in various countries. I signed up for the FilipinoCupid and BrazilCupid sites. Initially, I believed the interests sent me were real until I notice after about 2 weeks that the only ones interested in me were 70-80 year old substance-dependent widows. The attractive females never did reciprocate the interest, and many profiles were turned off.

Loveagain.com is an online dating site, and just by its name which sounds quite authentic; however it promotes a false sense of intent. The website is affiliated with Cupid.com and has mastered the skill of deception. I'm very cautious with online dating sites for many reasons, but this one fooled me, hands down. I didn't commit until several days later, and while I had my incomplete profile (unpaid), I got bombarded with emails of beautiful woman, and average looking, winking, showing interest. I wasn't able to read until I paid the website. Fair enough, it seemed. After all, the sites looks good and plenty of serious women engaging. But I was wrong. The minute I paid for my membership, all the mails, winking stopped. I responded to all those emails, and never got a response back form either, and trust me, it's not a lack of writing skills or looks. I haven't even gotten an email for several days now. The only ones I'm getting is another site called Naughty.com - don't know how - my guess is that it's the same company - with the same format. At that point, I knew I got deceived. Nothing I can do now, but endure the small loss; however I gained a lesson!

Much like somebody else has described here, you will get fake contact notifications when you sign-up with your email in order to hook you to subscribe in order to respond back. On top of that Cupid.com has many similar sites they will try to get you to subscribe to using same tactics. They will not refund your money once you purchase the service, just try emailing or calling them. Really disappointing. You have to be so careful with dishonest websites doing these things widespread. This site is just the tip of the iceberg for similar sites I've encountered in the dating community. You have to do your research for complaints on ANY dating site now because this is so widespread. This is how the internet is now.

I was introduced by a friend to single parties organized by Speed Dater, an online meeting website (owned by Cupid plc) that is also organizing single events in London venues. One day I realised looking at my bank account statement that the website was charging me even though I have never been interested in online dating. It appeared that I had forgotten to uncheck a box that was giving me a free access to the web services for a month while booking for a single party event.