Match.com Reviews

I signed up for their premium membership and it was a complete waste of money. If you are out of stars to use on the recommended, and you do put more, those candidates disappear and do not reappear in the normal search. I also kept getting people who lived way out of my specified distance and those that should have not populated based on my preferences. There is also no customer service to complain to or get support. Don’t waste your money.

Do not Enroll in this site. 99% profiles are fake or married men with no intention to have a genuine connection. After taking my money, they banned me from the site for no valid reason. Do not get caught on their scams and waste your time and money.

Join a different dating site. This one is a rip off. If you purchase the basic subscription which is over $100 for 6 months, they nickel and dime you with upgrades for simple features such as messaging. It’s ridiculous.

Match is horrible. I have never paid and please don't it only gets worse if you do. I wish I knew where the computer guy lives that made this app. Stay away unless you want 200pound plus girls. What a joke

I purchased a silver membership for 3 months. Then discovered that you can't access very much with it. So I upgraded to the platinum membership. They promised to refund the different between the two levels. They charged my credit card for both memberships and then did not issue me any refund. I contacted them 3 times over a period of a month to which they replied "our records show that your refund was processed". So I contacted my credit card company. They confirmed that no refund had ever been issued, and launched a dispute. The next day they banned me from the site for "not following their code". I asked what that meant and they said because I of the dispute from the credit card company. So I've lost my membership and can't access the site to cancel my card either.

Match.com does everything automated. I purchased a membership at a discounted price and then added a service to get access to my likes which I didn’t think I’d have to do. Now I’m in the whole a decent amount of money and no access.

I was banned after 2 days with no explanation. When I appealed and was reinstated, I had lost all my membership privileges that I paid a 3 month subscription for. All the pictures were blurred out and I couldn't see who liked me. I would deem this website to be a scam.

Horrible customer service. Won't give a phone number. Full of scammers. Banned me without any reason. Made me jump through hoops to find out. Never spoke with a single person. Do not give your money. They suck.

I've been emailing & replying to the reply that they receive my complaint for over a week. They need to update my cell phone number and don't seem to be able to do that simple process. They send repeatedly the same replies over and over again. I fill in all the questions to identify myself and then back comes the same request for the same answers several times a day. No results on day 8. I'm really fed up with absolutely no customer service. The emails, I'm sure, are only computer generated and have no indication they even know what I am telling them.

I was charged for a renewal that I did not authorize. I tried to contact them as soon as I saw the charge as I do not use Match, because it is a worthless site. They do not offer refunds although I contacted them as soon as I saw the charge and don't plan on ever using the service. There is no option to remove payment information. This seems like predatory practices and I wanted to make others aware before they rob you too!

I've rarely felt as scammed as I did with this site. They don't just swindle your money, they also steal your emotional energy, your expectations, and your life at a time when you're most vulnerable. They're disgusting people of the worst kind.

Bait and switch. Once you pay they want more money to see who liked you and for you to communicate with them? That is why people sign up. AI does everything, no humans. If you click around enough there is a page you can print and mail to get a refund within 3 business days. It gets mailed to a PO box and they suggest certified or registered mail. If it's a PO box no one signs. Money grab and scammers looking for targets.

This is not the first time this website has failed. It will not accept my password, which I know is correct. I click on FORGOT PASSWORD and I get no response. Tried the assistant, not sure if it is a real human. If it is, they the IQ of a snail. Finally told me to wait 24 hours and try again.

The only thing that Match.com wants to match with is your credit card. Everything on the site is geared toward getting more of subscriber's $$!! Some people are really trying to move forward with their lives and connect, but all Match appears to want is to upcharge and keep this farce of a website collecting $$$! DON'T WASTE YOUR TIME!!!

I was on Match.com for a year and a half, I even took a small break. This site is filled with Scammers. So in 3 days, I will be done with this and I'm not coming back to this site. It's a waste of money with no results. Save your money and try some other site.

I feel this site just uses a lot of old pictures & profiles to lure you in, managed by Match.com to give you false hope and take your MONEY! I received messages from what I thought were real people and had some good conversations only to have them deleted by Match.com. One, Match said it was a fraudulent person... but the others, just disappeared completely off Match.com in the middle of the long conversations, especially when the other person wanted to connect by Zoom/phone. Seemed very planted and suspicious! I also saw profiles that said they were deleting their membership in Dec. 2023, etc... What are these profiles still doing on Match.com in 2025?

The company has very poor customer service, understaffed, hide behind stating they have no phone number, when they feel like answering an email, they wait and tell you your outside of the cancellation period, come up with excuses stating you have to fix their poor website, ignored by BBB complaint. I’ll have filed another complaint with the state's attorney's office. Dragging them to court is next. Run from these criminals.

Horrible customer service and they should be investigated for fraud and scams!! Tried to join again after years of being off and it says it can verify my info. I'm still getting matches, offers, and scams from Match.com and no response on removing my data! It's disgusting and they own multi dating sites!! USE CAUTION EVERYONE. MATCH CUSTOMER SERVICE AND THE SCAMS ARE HORRIBLE!

Match sucks. I signed up for free and was very limited. I received a number of views but the pictures were purposely blurred and I couldn't read any messages, so I upgraded to Bronze. I don't see anything different I got with paying for Bronze, and I still can't see who viewed or liked me. What a rip off! If you try to cancel you lose all benefits and 5 minutes after I subscribed I couldn't cancel without losing my payment. Did I mention that Match sucks? Zoosk is much easier to use.

I was off Match.com for 3+ years and a week ago got back online. They charged me 149.94 and then again 89.94 for 6 months. Trying to cancel, they want me to pay 19.99 just to cancel. Site is not near as good from 3 years ago. Fraud on the charges. Would not recommend them getting your credit card.

Worst dating site I’ve ever been on. 99.9% of the women who contacted me were fake. By fake I mean using photos from the internet to create fictitious profiles. After a few days communicating thru the site with some women we made the transition to email or text. More picture were shared by them often using children to bolster their stories. Sick individuals! One person used a photo with a severely handicapped child. Everyone that I had communication with I was able to determine they were fake fairly quickly. Was never in communication with a legit user. I only joined to see if the site lived up to the dating site hype. Negative! It’s crap and I wouldn't recommend it to anyone looking for a real and serious connection!!

I honestly thought that I would be able to view more potential matches if I were a paying customer, so I joined in June 2025. I chose Silver over Platinum level since it appeared that it would suffice, and the cost, enormous. Well, the service I chose is still expensive but provides very little matching. Many people on the site havent completed their profiles and never respond because they also haven't paid for a subscription.

Locked my account before finishing the set-up and I have no idea why except I didn't fork over money right away. Thank goodness for that because there is. NO CUSTOMER SERVICE. I have no way of deleting the account and no way to know if it's visible. ZERO STARS as there's no reason to even give it one star in order to leave the review. WORST POSSIBLE OPTION FOR ANYONE GINGERLY TRYING TO MEET PEOPLE.

I have tried ALL the dating sites out there in the last 7 years. Proves I am a total zero. On Match, I sent out 10+ likes a day. Just crickets. No thanks, but not interested or even a thank you for showing an interest. Nothing. And that is what I have dealt with other sites. The same.... Nothing. I am hip to the "admin" trying to make connections, but, there is not anyone actively reading my requests. All generic prospects. And when you gripe about it, all "they say is, well, you swiped left on X amount.".True. But what about ALL the ones I swiped right on and reached out.?? Guess I am an ugly guy that no one wants. "You have the biggest heart ever.". K.M.A., baby.🖕🖕

I've paid, have a password everything to access the site but yet they keep on assisting me to complete puzzle, and they keep, and keep even after I solved it they keep repeating the puzzle. Never pay for this site you can't access it.

Do NOT FOR THE LOVE THAT IS ALL HOLY Sign UP FOR THIS!!! This app is just a sexual solicitation site that they won’t you leave. Keep your $$. Try eHarmony or something cause this is not where it is. Nobody answers or offers a solution. Oh and the matchmaker he’s a joke.

Match plays games with who you elect to contact once you determine a Like and you engage with a short question! Serious out of 40 Likes no one contacts me! Hard to believe! I even tried a test! Match never sent the message to the friend! I paid in advance for a year! There are a tremendous amount of fake profiles on top of them censoring who, I should be in contact with! I can’t believe my Likes did not go through! Let’s see if this review gets listed!

Sign up for Match.com, YOU WILL BE RIPPED OFF, Many of the posts of women are Fake OR have been dead photos and profiles for a Long time, THEY keep them posted to draw in Men, If you signal that a profile or group of profiles you click on, THEY will Send YOU a message like do not let so & so get away, message her now, or contact so & so now, she is waiting for you, THEY want YOU to use up your Credits so YOU will need to buy more, in reality, the woman NEVER got your message, it goes to the people who run the show, I have done this, SENT OVER 200 contacts, messages and such, NOT ONE RESPONSE, funny, this goes with FAKE posts.

Once I had a paid subscription I was limited to very few profiles. All they wanted is to upgrade at a $200 hit. The site is very inadequate. Totally controlled to make you spend more money and everything is unrefundable. Very unhappy

I have been a Match member on and off for a while. This time, when I activated my profile I got plenty of likes and messages, but at least 80% would disappear when they messaged me the third time. Unless I gave my phone number and we took the conversation off match the conversations would get deleted. I reached out several times but only got standard garbage from the company. I used to enjoy match but now it’s a pain to try to use since I can’t chat on the platform. And I don't like giving out my number.

Stay away from the site. They take your money and do not provide technical support. The site on technical support is useless. I think it is just robbery taking money and not being able to get a technical help to solve the issue when I can't log in my account.

I will attempt to contact men with no response at all, then get messages from men who are clearly scammers. I went back to ask a guy who didn’t respond to me for feedback and he claims he had tried to read my message but the site partially blocked it. After I reached back out we were able to connect and had a date this week. I see Match says about 1 in 10 profiles are found to be scammers; in my opinion it’s much higher. Match clearly is manipulating people’s ability to connect.

I was a free member on Match.com. I was on their site for a grand total of three days, I had nothing but issues with posting my pictures. I am a former NCO with the 101st Airborne Division. Each picture I posted that was military related was removed by their moderators and their computers for an alleged violation. I posted non-violent picture of my time in. I will not be using this site again, and I would strongly advise anyone else to stay away from this site and any other sites they own and operate.

I contacted Match multiple times regarding being “banned for violating Terms of Use or Guidelines” due to a “dispute” I initiated with my bank. The “dispute” was simply the result of my needing to contact my bank after Match.com renewed my subscription for an additional year and charged me for the same without my consent. I reached out to Match Customer Care on four separate occasions. Despite my repeated efforts to resolve the matter directly with Match, I received only auto-responses that did not address the issue or acknowledge the unauthorized billing. Due to the complete lack of meaningful response, I had no choice but to escalate the matter to my bank. If choosing not to renew a subscription now constitutes a “violation of terms of service,” then such terms are deeply questionable and potentially unlawful.

Match.com charged me $37.99/week on my Google account for six weeks without my permission. I just received an Email notifying me. Trying to call is conveniently impossible as they don't have a customer service number. A robot notified me that no refunds are issued even if they charge you without permission. Use this site at your own peril.

With the new limited changes this site is just as others. Not worth the money. You are now not able to determine what ethnicity you are interested in getting to know. It is definitely not good for ** people.

I signed up for Match. But I can't access the site nor the app. I have been trying to reach their customer service to no avail. I've sent countless request forms and emails. They don't have a phone number. So far, the only response I've gotten is from their chatbot. So be careful before subscribing.

This is bait and switch fraudulent practices. I have been charged for 3 months within the first month. I have tried to contact customer service and get a robot. Response 4 times. Within one week my profile was hacked. I'm out in taking legal action.

I signed up for Match and got as far as trying to add profile pictures, which for some reason wouldn't go through. I decided to give it a half hour or so and try again, when I went to login I couldn't sign in. I then went to just reset my password from the link sent and when I tried it said my account was locked. I contacted customer support to see if there was a glitch and the response I got back was that I had been banned and they sent a link with their guidelines. I read them and nowhere can I find something that I did wrong. I replied back to their email and asked if they could clarify exactly what guidelines I didn't follow as I just joined, didn't even get to finish setting up a profile, nor did I interact with any other members.

Minutes after I signed up with my credit card, while updating my profile, the website locked me out because apparently I was banned. Why, I don't know. This issue happened to me a few years ago and I never got my money back. Years later, I thought, if I signed up using a new email, I could set up an account. Nope. Banned again for no reason and now I have to fight for a refund. Match takes your money and then locks you out under the pretense of a ban. I didn't even finish my profile which would have been flagged had I had a chance to submit it. This should be outright illegal. Beware, this is not a legit business.

I have tried contacting a agent to chat on Match.com website. Nobody answers. Waited 14 minutes. Having to search for their email on the search page is crazy! There is no phone service anymore to talk to anyone. I sent an email today 5/19/25. All I got was from a previous email asking how much a site cost for 1 month which never was answered, & again today email that was based on trying to get a hold of a agent which was ignored! I was seriously going to join for 1 month since I got this email and was ignored. Also noticed that the recommending members they give there was only 2 and they control the distance so scammers can contact you or plane ride away members can contact you is not good!

Account was hacked and I cannot even get in to see what is being done in my name. I have went through the so called "HELP" on website and submitted info and emails multiple time but only get auto responses that are of no help. This has been goings-on for a week.

Many profiles displayed, but only a few subscribers. Many scammers instead. Asking for other social platforms right off the bat without any communication, then delete your profile if say NO. OR chat for a few times, ghosting, not serious members. One guy asked me to exchange number the first chat, told him NO, stay in platform. He asked if he could ask some questions, say YES.. He sent me 59 questions.. (REAL CASE). Hahahah. What a joker of the world... Trying to find Ms. Universe... Lol lol... Delete....

When I made a new account then the match was blocked on my account. Back I was planning to edit my profile, but Match.com put a white screen on my account, won't let me edit my profile, while I am creating a new account.

I wish I never got on this site. They are crooks. I deleted my account. Still charging me till Oct. I email them. They won't help me. I had much better. Nothing but creeps and scammers on this site. You can't talk to a human.

If there's zero star, I would pick that. DO NOT join Match.com. They blocked my access for no reason, I had pictures there, but unable to access to my account to delete them. I contacted their customer service dept. more than 10 times, still no responses, match.com still showing my photos on their website, which is NOT ACCEPTABLE. Consumer affair needs to look into this company match.com, they shall provide ethical, legally way to the consumers, allowing consumers to access to their accounts at all time. Should not block consumer's account but still using their photos to do a false promo on their website without consumer's consent.

The first day I used the app I get banned. This online dating web need get sue and taken down by abuse pp and make false statement, They accuse me for crime and scam, and also they charge me money without refunding me and banned me.

Absolutely horrible app that glitches frequently. I keep getting SMS verification code messages but the pop up doesn't appear on my app to enter the stupid code. I try to verify my phone number, but get an error message saying the phone number can't be verified. I have lost conversations with two contacts today, I assume because the idiots at Match think I am a fake account. Waste of money. Horrible app.

What a defunct site. Difficult to fill out a profile. Riddled with bots and hackers. The price is out of control, just to get scammed. The only thing matching here seems to be blood money to bank accounts. There seems to be zero oversight or accountability here. No consumer protection.

Just want to say this site is absolute garbage. Would give negative stars if I could. Constantly liked by trolls and fraudulent accounts. Liked over 100 profiles in 2 months and not a single response that led to anything other than nonsense. I'm not a gorgeous person but 0 out of over a hundred. Might as well head back to my hut in the swamp away from civilization. Stop scamming people, do better, Match.

After a week of trying to login, I was blocked after sending several emails. I got a response saying that the person I was in contact with violated their policy and therefore I’m blocked. I responded by asking them why I was blocked with an explanation. The response was that their judgment is final, and my profile will be deleted. Still with no explanation. I paid for 6 month premium membership that they stole. This company is a scam and they could block your account for no apparent reason..

Our site may be experiencing technical difficulties, or we may be working to enhance this feature. You can not register anymore.. when you try to create account, it shows that Our site may be experiencing technical difficulties, or we may be working to enhance this feature.

I had a Match account for a few years. I deleted it back in Nov. 2024, In late March/early April I established a new account. A few weeks later, I went in to complete and add new items, etc. I received an email saying suspicious activity. I appealed and they said it was banned. I have no idea what suspicious activity they are referring to. Makes no sense and they are very cryptic since they won't even say what the activity is. Whatever it was, unless I did something unknown by accident, I do not appreciate the handling of this.

Match.com is a bot and scammer paradise with few legitimate options. Avoid this site at all costs. The limitations placed on even paying customers can only be described as absurd, and the customer service is wholly unreliable. My personal experience is that I was several times accused of putting contact information in my bio or pics. That is simply not true. At no point did I put anything which could possibly have been misconstrued as contact information. Yet, upon "review," they claimed their original complaint was true and correct, which is impossible, which means one of two things. Either the people doing the reviewing are legitimately stupid and or blind, or they are lying about reviewing it at all. Frankly, neither instills much confidence. I refuse to do business with so divisive a company, especially one claiming to champion the idea of bringing people together.

I had a terrible experience with Match.com. Their support takes days and there is no way to contact them other than email. I spent time and effort on my profile/pics and had less than 1% response to well over 300 messages I sent. This was a HUGE waste of time. I can't say how it is for women but I would advise any man to save your money. Match Group owns over 45 dating apps and platforms, including popular apps like Tinder, Hinge, OkCupid, Match.com, and Plenty of Fish.

Do NOT throw your money away like I just did. Just signed up for 2nd time. My preferences for women were far ranging. Yet, after seeing 3 women it said there were no more matches. I did a search with a wide range of age and distance. It found only 28 women! None of whom are anywhere near me. I feel like such a schmuck and taken advantage of. There is no customer service, and you can't get a refund! Very expensive too. The BBB should shut this site down. Class action lawsuit? I'm in.

I paid for a subscription and built my profile. After my profile was active for several hours, I realized that they had released personal information about me that would have made it easy for anyone to find my address and phone number online. Horrified, I hid my profile and alerted them. They corrected the error but wouldn't discuss the problem with me or assure me that they would prevent it from happening to anyone else. No attempt was made to make it right or to reassure me of anything. I will NEVER use Match.com again!

Gee, maybe I'm being too harsh, considering I still have 2 months left on my 6-month trip to hell. One date would actually be fine at this moment in time, considering just one date after 4 months seems to be an impossibility.

I have no issue with paying for a service and, as others have mentioned, this site is not potentially useful until you pay. They have no control over those who frequent their site and, sorry to say, most of the persons with whom I have interacted are scammers or single for a reason. In the week that I have been a subscriber, 98% of contacts inbound have been "likes" without any associated message. How do they believe that this can be an overture to conversation? Most "likes" are from persons who live more than 50 miles from the location that I have posted. How do they believe that any kind of bond can be formed without some live face-to-face interaction? I have had one clear scammer and one slime ball. There has not been a single reply to my overtures which ALWAYS comprise a message that clearly indicates that I have read their profile.

I joined and realized a week into it that this was not for me. Match is virtually impossible to get a hold of if there is a problem. I thought maybe I could get part of my wasted money back but I write emails to resolve an issue and get computer response with no helpful answer, week after week. No response from match with issues I have had.

I have used Match.com before and didn't have any problems. This time around I set up an account and log out and tried to log in to continue my profile and couldn't log in. I was blocked and I submitted a claim and match wrote back I was banned. They didn't give an explanation. I'm very upset because I didn't do anything wrong. Probably I was discriminated because I'm **. I really don't understand why I was banned.

The site has changed from gentleman to a Grindr in disguise. The gentleman I was dating moved too fast and did not know my last name! However he sure did not care! Not for a serious mature connection or marriage. They say 'yes' serious. However is to obtain women. Many never make it past a phone call.

I purchased a premium membership. As soon as my credit card was charged, I was locked out of the account. All you get from customer service is "canned" responses from a bot. Do not use this service! Read all the reviews saying basically the same thing.

Find a different site! The same profiles are repeatedly presented. Preferences are ignored. Advertisement pop ups in "Discover" even with paid subscription. Outside of range and state profiles appear in Discover. Highlights do not have same interests.

Terrible company! I am surprised they are allowed to exist in our society. They are scammers who rob you of your money and give nothing in return. I sent out a ton of emails without a response. Customer service is non existent. They won't reply. Site shuts down frequently for long periods of time

The customer service is not exist at all. They can't read the problem and neither to solve it. They don't have customer service, instead, you really don't know who is replying your email, which not make any senses and progress ..

I joined Match.com 22 years ago after my divorce. Back then I recommended because they were good matching people. I didn’t find a romantic match but I made good friends, after 22 years I still connected to those fiends. Now Match is just a money making sites. Single are use to make money as a consequence you seen the same profiles over and over. Match.com stop playing with loneliness, you were doing better before and customers recommended you.

Customer Service is a SERIOUS issue! There is no phone number to call and actually talk to someone to address or resolve problems with accounts... You pay for a subscription and then sooner or later will start to experience issues with logging into your account that do not get resolved! So you are out not only your money but also potential lost connections! Wish I had my money back!

Match.com is not worth it at all. If you want to talk to bots, go for it! I encountered more bots than real people on match.com if is all Fake. Some bot profiles are not as easy to spot, but if you pay attention like I did you will notice things that many of them have in common. Other bot profiles are obvious as all their pictures are professional model type photos. I realized that one of the profiles that reached out to me was a bot, so when he asked what I did I told him that these days I'm catching bots. His response was, "I think you are too smart," stupid woman! Just don't

It feels stuck in the past—clunky interface, fake profiles, and painfully slow customer support. The subscription fees are ridiculously high for such a mediocre experience. Compared to Datemio, where profiles are verified and matches happen instantly❤️, Match.com wastes your time with endless swiping and dead-end conversations. The mobile app crashes constantly, and the "guaranteed match" promise is just marketing fluff. Save your money and try a modern alternative instead—faster and actually effective.

Match is the worst dating app I've ever used. The price is ridiculous and the matches aren't even within 30 miles of you most times. How is this helpful? The customer service is email only it takes days to get a generic like AI generated response and I never even got a real answer to my question. What a total waste of $ 165.00. That's a lot of money and I literally didn't get matched with anyone I opened my parameters as much as ethically possible and still nothing. The only likes I had were from people out of state. I definitely do not think I'm highly rated in looks/etc but I'd say I'm a solid 6. Why would they be showing my profile to people in other states?? So I can have a fictional online only romance? No thanks I'll pass.

Never use this site. I tried to sign up for one month to review the service and by accident I clicked on the wrong subscription. There was no review screen, it simply went straight to billed. Once I realized my mistake, I emailed, cancelled and requested a refund to try and set it up properly. And they refused each time and took weeks to even respond to my messages. Whatever you do, do not use this service!!

A big scam. How do take money from someone account when I never purchased a subscription from Match. They have no customer service and all the bot keeps saying is our subscription is non refundable. This is a scam. Stay away from this site. Fake profiles all over. Let's put the hurt on Match. No one purchase or join this scam.

Even to get help is an issue on the site. They ask for a 2nd photo but must be approved first. The only thing they do is set up obstacles to prevent unpaid members from seeing most anything. Every time you turn around they ask for money.

I paid for 6 months subscription thinking that I meet somehow decent men, but it's been nothing but scam, nobody wants to meet in person. They don't talk on the phone, basically I WAS SCAMMED. I will never use this app again. It is waste of money.

Hit and run operation. I don’t blame Match for not providing any arbitrary level of potential matches, either in numbers or “quality “. My issue is “customer service”. There is NO support number available and I’ve submitted the support request 3 times. The 1st time was a canned response to reinstall the app. I will be dropping out at next renewal.

You have limited access to the site with the free version but once you pay for the subscription they lock you out of the account. Five weeks fighting for access to a three month subscription and still no access. Don’t waste your money. I don’t know how many of the accounts are fake because I can’t get access to my account. Customer service is a joke!

It's difficult to get a good sense of whether the app or website is useful because it doesn't even offer a trial period. That said, I was going to try to subscribe, but it's forced me to give my phone number so I can have my account verified. I've made numerous attempts to enter my phone number, but not a single one yielded the verification code it promised. I tried both the app and the website and a couple of different browsers. Until my account is verified I can't navigate the site or delete my account, which I plan to do because of this amongst a number of other glitches I've experienced in Match.

These people are crooks! I recently purchased a Match.com membership. They sent me several emails alleging that I uploaded inappropriate photos, none of which I uploaded. Their system selected personal medical text conversations regarding my now deceased mother’s care, as well as inspirational quotes I had saved. Now they have blocked my account and have banned me from communicating. The items uploaded were not photos I selected. You cannot speak with a human being to explain the technical issues and they basically call you a liar. What a shame! Don’t waste your time or money on this site. Shame on you, Match.com!

I decided to join for 3 months for $79.73 with low expectations. This site is terrible for the amount of money I paid you can't specify what you're looking for in that person or even try to search for someone that you're looking for UNLESS OF COARSE YOU UPGRADE. I wish I read the reviews before I joined. Congrats you got my $79.73! I don't recommend anyone to join.

They advertised by email a discount rate (30%), and then charges my credit card the non-discounted rate. I contacted their customer service rep a couple of times to resolve, but Match did not share details of my actual transaction with their customer service representatives

Match is a scam. Once you pay you get one or two decent women to view and hundreds of overweight and out of your range miles wise, the rest of each day. I tried it before and I regret trying it again.

Match is in the business to keep customers continually searching. The other avenue for revenues is the auto-renewal, which is heavy-handed. There are no REMINDERS prior to the expiration date nor ALERT payment was taken. Once auto-renewed (unknowing to me), there is no recourse for reimbursement. This is compounded by having no access to a human representative!! Bad business practice.

As a widow in my 50s, I joined Match.com with cautious optimism, hoping to find genuine companionship. Unfortunately, after months of searching, all I’ve found is frustration. First, the matches are either wildly incompatible or completely unresponsive. I carefully crafted my profile, was honest about what I was looking for, and even paid for the upgraded membership—yet I rarely got messages, and when I did, they were either copy-paste lines or obvious scams. The few men who did seem promising either disappeared after a few messages or weren’t actually interested in a real connection. It seems like many are just here to pass the time, not build something meaningful. And don’t get me started on the ones still hung up on their ex-wives!

Absolutely terrible. I paid $59 for one month on Saturday. It did not accept my verification code immediately even though I was charged and each time I reached out to customer service you get a robot that doesn’t understand what you were telling them even when you use simple terms, they send you instructions that have nothing to do with what you were saying and it takes over a day for them to get back to you with the incorrect information. Today is day five. I am still locked out. I have requested a refund and the instructions given to me were simply to go into an account that I am unable to access to cancel my account. It makes absolutely no sense. I stated the verification code does not work. Therefore I cannot get into my account and they told me to log into my account. I give up at this point. I am simply disputing it with my bank.

Match is fake and the profiles are fake. Every single profile I touch on gets deleted by the site and most are out for your money. Every person I message gets deleted and then match sends me people on the farthest outskirts of my search maximum. They want you to wait to find love so they get paid not find love. Match sucks!

Nobody on this site, I’m assuming because there is NO tech support. I fight to get in the site. Then I went to cancel my subscription and when it wanted me to clarify I was a human it kept taking me through picking crosswalks, bicycles etc and wouldn’t stop. I even said something on my profile about how bad the tech issues with a bad word and it showed it on my profile. And I don’t normally curse. But at this point, I was beyond upset. Even with a discount their price is waaaay too much!!!

This side is absolutely the worst. The prices are steep and ridiculous. It has a lot of fake profiles which really aggravated me. I uncounted at least three of those. I deleted my account. Also if you're trying to report a problem that is not a life person there that you can get a hold of it's just absolutely ridiculous so please beware, don't sign up for it

Would give 0 stars if I could. Wouldn't recommend to my haters let alone family and friends. Was almost gonna buy just to see who liked me and when I saw silver was like 70 bucks and not a cheap monthly cost I backed out and didn't hit continue to pay and they still stole my money. Site is a joke. The person that liked me didn't even have a Pic posted lmao. Biggest rip off of my life so far is match.com. Don't do it friends.

This app is a scam. They want to charge me $32 for a subscription I have never used. I deleted that account long time ago but I’m still seeing on my Apple Store them trying to charge me for a subscription I never asked for. Now I can’t use my App Store until I pay it. I try reporting it but nothing works SMH

Horrible! Do not throw away your money. Non-existent customer service. Algorithms are way off! Parameters that you set are not recognized. You will value being single for life after this experience! Waste of time and headspace.

This was the worst experience I have ever had. First of all, there is more fake profiles than real ones. The website is down more than it is up. The men on the site I can tell you why they are single just by looking at them. They all want a fit woman that takes care of themselves when they are all overweight, missing teeth food stains on their shirts or hair that they did not even comb for the picture, but they want a woman that takes care of themselves. It makes me laugh or there are the blowhards that brag and brag they want to travel the world in a hot air balloon or climb Mt. Everest or ski dive and I am talking about 70 year olds. Give me a break where do they get the money to do all this and the time???? And most of all the energy???? Save your money. You are probably better off single!!!! These guys are duds.

More than disappointment, from eHarmony to Match all those "algorithms" designed to keep you searching and keep you paying. So easy to become paid subscriber and so difficult to cancel your "automatic" renewals.

The price was really steep. That should have stopped me but I was being a curious kitty, I only got 1 chat request the whole month I was on the site, 90 percent of the chat requests I got it was like having a conversation with a wall. Every search I did in the age range I was looking for returned not one profile.

I signed up for a 3 months commitment. They took my money. I could never open the matches. I contacted them and they told me that they have no clue why it happened and they cannot reimburse me or help me. Shame on them!!

Worst customer service I have ever experienced with anything online! They for no reason closed my account and for two weeks I try to find out why all they could do is ask me random questions which I answered and they sent me the same questions over and over again I think it is a big scam. Do not spend any of your time or money with these bozos!

This was the most frustrating stressful experience I have ever had with any type of online service. I registered, paid, joined and was only able to log in for a short time, and although they kept emailing me "matches", each time I would try to log in it would say 'can't verify this account' or don't recognize this 'email or phone, etc'. Forgot password? No I didn't but figured okay I'll change it if necessary and then they would say they would send the link BUT they never did! Finally gave up and asked for refund via customer service. Haha. And could not even process a cancellation and remove profile because I still could NOT log in. Sent innumerable requests through their awful customer care online and got nowhere! They STINK!

The site is absolutely terrible! Just make it all paid. If someone you like doesn’t pay they can’t even see your likes and you can’t message them. Weed out those that don’t want to pay for the service so I don’t waste my time liking people who will never see it and make me feel like I’m wasting my money. What a rip off!!!

I joined near the end of January. Subsequent attempts to verify my phone number per their site failed with an ambiguous message of, "We have a problem with your phone number." I opened a ticket and after going back and forth they can’t figure it out and dropped the correspondence. Because my phone number can’t be verified, I cannot go in and cancel the subscription. Now I’ve been charged again and have to cancel my card used to sign up with. NEVER AGAIN.

Terrible app/site for the money grab, free functions only one way - if you like someone and they like you back you can msg back and forth, but if someone likes you it requires you to purchase a subscription to like and message back. Stay away from this site and others like it, it is a money grab for lonely people. Recommend Facebook dating for free dating.

Not only is the site a scam but the site is full of scammers. Before I joined I set up a profile and was getting several likes. I even was able to chat with one for free. As soon as I signed up no more likes and the person I was talking to disappeared. This is outright fraud. Please don't bother with this site. You will lose your money. For the money they charge there are better sites out there.

Match is an interesting entity. They have good aspects, and not-so-good aspects. The good: they don't seem to suffer downtime much; their database of people who are seeking dates seems large; there is capacity to include large amounts of information about oneself; they have at least rudimentary searching and bookmarking capability. The not-so-good: not all fields seem usable as search keys; there is no way, internally, to "mark" someone as being of interest without sending them a "like"*; the user interface is clumsy in a number of ways; the filters they provide don't seem terribly effective (most notably, distance seems to be largely ignored.)

I have been on Match.com for over one year and have not meet anyone while beefing very active and looking. Either the folks do not respond or they are scammers. Most of the folks that contacted me were trying to scam me and after the conversation the profile disappears. So cannot determine who is real and who is scamming you. Poor!!!

Terrible experience. There is no way to use this dating app without paying for it and when you do, no actual matching happens. Had to block people multiple times after saying I’m not interested. I asked for my money back after a day and was refused. There is no rhyme or reason why someone “matches” with you. The app no longer cares about preferences or deal breakers.

This site is filled with scammers and when you report them they kick you off for making reports. They also show lots of photos of members who are no longer active to fool you into thinking there are more members then there actually are. Shame on them for using these dishonest tactics.

Match doesn't even deserve a 1 score. This site is awful. I will never use Match again. What a waste of money. I told them my preferences in a match and I kept getting the opposite. No customer service.

There are customer service sucks. After a few days he tried to reply your phone number but they can't and there's no number you can call and if you by email and they never respond. These guys suck. I hope they go out of business.

Worst customer service, worst site ever. The moment I signed up, it automatically blocked my profile without any reason. Reached out to their customer service. Though they told they will take 24 hours to respond, they took 3 days. And still my issue did not solve. Previously photos all were gone and now it is not letting me upload news photos. Complete waste of time. Online reviews are also very low. Looks like this site is full of scammers.

I purchased a membership on Match about 6 months ago. While I like the format of being able to see all the members with my preferences so I'm not seeing them at only one at a time, overall the qualifications I enter do me no good. I'm seeing alot of "bottom of the barrel"....really? There aren't many people in my area either. Additionally when I log in I'm often receiving "Our site may be experiencing technical difficulties, or we may be working to enhance this feature." Your site does me zero good if I cannot get into my account. This has happened so many times. You cannot call into customer service and must wait for them to email; but it doesn't matter because they all don't know how to help, maybe one person out of 10 knows what to do.

Paid for the site. After 2 weeks couldn’t get on it. Sent several messages on the app since there is no phone number to call and speak to an actual person. It’s been a month and still can not use the site and no one has reached out. Total waste of money. Don’t use it!

There is a constant pop up asking to verify your cell phone number preventing access to the site. I have been able to access the site a few times, but that pop-up comes up again. I’m not sure why my number can’t be verified. This is a common issue after doing my internet research as well as reading the app reviews in the Apple Store. This occurs on the app and on the website. Customer service does not respond to their only method of contact completing a ticket.

I could only sign up for a minimum of three months at $185 CDN and within 2 weeks no more people to look at even at 100 km radius. You can’t get a refund either, rip off. I think it’s a scam and I thought I would warn other people to not get screwed.

Do not ever purchase a subscription with Match.com! I updated my profile just like they kept hounding me to do and now it has disappeared with no explanation. From what I hear, they censor people and I believe that that is what happened to me. All I said was that I was looking for a friendship and physical relationship and the word "physical" must have done it. I can't think of anything else I might have said.

Take heed to the reviews below. If it's a scam it is. See I had sense to create an account. I did not buy a subscription so my debit or nothing was entered. They give you one free chat so I sent a msg to someone. Next thing I get an error message saying the site is down then it said I'm blocked out my account. Lmaooo. Thank God I didn't put in my debit card for no stupid subscription 'cause it'll prolly be hell trying to get them to close it. It is not worth it. Them sites eHarmony none of them I never had a problem with bpm. But frfr everyone is full of games so it not worth you loosing money especially not with Match.com. I def would not recommend them. So not waste your money. They are scammers.

I would NEVER ever recommend Match. I met 4 men and they ALL turned out to be scammers!! Some were easy to find but one was more difficult. Nothing checked out. No footprint; could not check address, employment and pictures were taken from the internet. Watch out!!!

I never really like dating sites and was never a fan BUT because of Match.com I met the love of my life. Crazy how it started as a dare to download the site and ended with me saying 'I DO' to the man of my dreams. I wasn't on the site long at all. I can really say We were made for each other, a match made in heaven. Because of Match, I have my happy ending. "Rockin' **"

Total rip-off. Censorship at its worst even in respectful messages between 2 people. They deleted not only a conversation with someone I was talking to, but their profile also so I could not find her again in my search. This was just 2 people talking nice to each other to get to know each other. Match didn't like it. All they do is scam people. The dollar is far more important to them than any match you might find there. Pure evil. BTW - I was a paying member till I deleted my profile and account with them. It took me less than a week into being a paying member to see just how they do things. The BBB should take action on their scam. It's not right to charge people for a service and have a place like Match get upset cause you found a match too soon for them to like. After all, it's all about lining their pockets with dollars and not wanting you to find a match early on after joining.

My ex-wife tried to hack into my Match.com account. I immediately reached out to match.com to report it. I also texted her to warn her not to try to access it again. She immediately reached out to match.com and fabricated a story. The next day, I was unable to access my account. When I reached out to Match, I was told I was banned and had to appeal the ban. Kenneth A was rude, unprofessional, and unable to do his job. I was never told why I was banned. I appealed the ban and was supposed to get the resolution in 48 hours but was never contacted. This company is clearly managed by people who don't know what they are doing. If they can't protect an account from a crazy ex, then ban innocent people who report an ex who clearly has broken the law, they definitely can't fix people up with a future spouse. Run from this unqualified company.

I wanted to share with everyone who want to sign up with Match.com. Don't. I signed up twice, paid the subscription. Both times within one day I was blocked. Not sure if the system has a glitch, because it isn't because I said anything offensive. I contacted them twice. They said had to wait 24-48 hours. I was chatting with several possible date at that time. I'm taking up with my credit card company.

Match.com took my money for a subscription with 50% off but doesn’t allow me to see the faces or read the messages of people who like me and message me. If I press the blurred out face of someone who messaged me it sends me to a page telling me I must pay a 6 month subscription of $149 if I want to see the faces and read the messages of anyone who reaches out to me. I complained but no customer service - only money grabbers.

I updated my profile on January 5. I then received an email from Match saying my profile was removed with no explanation given. I submitted an appeal immediately... now Friday, and no response from match (they state they will respond within 24-48 hours) Tried to contact customer support as I now want a refund of my unused subscription.. getting automated replies that don't address the issue. Getting somewhat frustrated now trying to get hold of an actual person there to resolve the issue. I won't sign up again for Match. Wasn't getting very many contacts from potential matches. A number I did get were fake also.

I cancelled my account in April '24, I made double sure that I had cancelled as I did not want my CC to be billed knowing that trying to get my money back is a pain in the butt. In January '25 my CC was hit with a charge of $89.94, which was not the same as my previous CC charges from Match. Luckily I had fraud alert on my CC and the charge was flagged. I won't bore you with all the hoops I had to jump through changing my CC. Needless to say Match informed me that my account was left open, AFTER I CLOSED IT.

Matches, ages, locations, incorrect. Total waste of money. Try to gain income with boost my profile. Try and increase income by placing false profiles. Should be closed down. To send an extra special like will cost you money. Many false profiles!!!

Have never been able to logon to my paid acct. Match sends me notices to see all the members that have looked at my profile but does recognize the email when I try to logon. Paid membership has never been used, what a scam!

I joined Match in the hopes of getting quality people over the free sites. When I started receiving messages I noticed I was unable to read them. I looked up how to read messages on Match and saw that I had to be a paying member. I decided it was worth trying for the 6 months and signed up and my credit card was promptly charged the amount. Despite the fact that I am now a paying member, two days later I am still unable to read my messages. I have sent numerous emails to match, because there's no phone number, and still have not received any reply. The membership that I paid for claims that I should be able to read my messages as well as numerous other features none of which I have. I am not impressed at all with match.

My account was banned just because I uploaded a picture. It shows Sunnylands Annenberg Estate on the Chair I sit. They gave me a warning so I erased that part re upload the same picture. They banned my account right away. I wrote an appeal. They still denied and it is final. The chair is owned by state, not anything related to me. And I can’t set up account in Match and any other dating apps owned by Match. They treat me like a criminal, it's really frustrating. I think it’s unfair.

Terrible site. No customer service. They have no problem charging you for the site... .then they send you messages saying your site "violated" something.... Nothing I had posted showed personal information, not my name, not my pictures, nothing. Then they keep charging you. Today I can't even log into my account. Want to find out why? Well, they won't tell you.... but they want to charge you. Horrible site. No customer service. Nothing about this company cares about their product.

I thought I canceled this subscription but just got billed another $149. It takes one click to join the dating site but is so infuriating to cancel it. I want my money back! I will not subscribe to anything that has automatic renewal. That is a bigger scam than the scam artist that visit this site.

Don't waste your time. It's all about scamming you out of money to meet what you hope are real woman. They share your info to other site I'm sure cause I got plenty of emails from other sites to join.

Every time I logged in it will say wrong password. This happened 10x. So I contacted customer service. They told me the technician is working on it. It's been a week. So I said, "You guys just take my money which I'm paying monthly on." Well 1 hour later they blocked me and said, "You're banned for life." After I made that comment. Bunch of cry babies.

Lately all of a sudden I can't review the people that have viewed me. Their photos are blurred out. When I try to review them Match encourages me to update my plan to "Platinum" which is more $$. Joke

Thinking Match.com is ripe for a class action if what I experienced is commonplace. And I'm betting that indeed it is commonplace. Easy pickings for any class action lawyers out there. Possibly might also meet the criteria for a criminal enterprise.

I joined December 2024. I was utilizing the site for about 3 weeks and then one day, I wasn’t able to log on. There is no customer service phone number you can dial as all communications are through emails which can take several hours to get a response to your questions or concerns. I was banned from the site with no explanation why. I did ask for a refund which they gave me, but no explanation of why my account was deleted from the site. I am a healthcare professional in my mid-50s. I live in the Bakersfield, California (Central California) region for reference. For those under 40 years old, I recommend you choose a different dating site (or meet face to face) as the significant portion of people on this site are middle aged (40+ years).

I have been single now for over 6 years and nowadays the dating sites are worse than they were 10 years ago. Match is a money maker nothing else. I thought going with the 6 month plan would be more beneficial but once the payment was made and the features were unlocked I found out quickly this was a waste of money. I’ve not received any likes for my likes, I’ve not liked 99% of my so called matches, and there has been no communication except from admin saying my profile content had violated their terms which they were unable or unwilling to share the exact content that violated their terms. Their matching system is useless and appears to be designed to make lonely people more lonely and to make more money because they want YOU to keep looking.

DO NOT WASTE YOUR MONEY! Match.com is a big scam. Virtually no one is real. All fake bots and scammers. I just emailed them after I got a security warning that suspicious activity was on my account. I haven't been able to log it. It's like someone took over my profile. Match will not accept responsibility. I can't even use the service and they won't refund me for this month and next. I have cancelled but am seriously upset that I have to pay for something I can't access. They are the worst.

Another bologna site. This is unfortunately one you have to pay for too. After not using this site for years, I decided to get a one-week subscription. Only took about 3 days to see that a lot of profiles are fake. I don't think the women I messaged were able to message back even if they wanted. The site has this money scam thing in place where you can pay more to let them message you for free or they have to pay for their own subscription. Just a load of garbage. Just go on Plenty of Fish and get the same result without paying.

Match.com = SCAM.COM. They have fake people & take your $$$$. Customer reviews show that Match.com is a RIP-OFF.COM. Contact the BBB, FTC & IC3/gov to get your $$$ back. The reviews online are HORRIBLE & proof that they have become a scam operation which needs to be shut down.

The customer service is horrible. And they this company kept my photos up after deleting my account. Stay away from Match as they are looking to scam you. It is illegal for them to keep photos up after you have deleted your account.

This site is a joke like most other dating sites, more interested in getting your money than actually finding people to connect with. The site is saturated with fake profiles, most likely generated by the site itself to con you out of your money. What few real profiles that do exist have no interest in dating, just women wanting their egos stroked and that's about it.

I agree with the other bad reviews. There are many problems with Match: they block your account and don't provide a reason, you write to customer service about the problem but they never get back to you, there are many scammers using the system, they show you profiles of people who are no longer members so there's no use contacting them. If only match had better customer service and they read these complaints as it's not difficult to solve these problems.

It's hard to believe this is real. After escaping an abusive relationship I finally found the courage to pay for a month membership to Match. Immediately after paying, Match asked for phone number verification and simply said phone number can't be verified. I contacted customer service. It has been 6 days. BBB report filed. Dispute through PayPal filed. No resolution from match. Try ANY other dating site. I had no idea what match has turned into. It is no longer a reputable company.

False advertising and false expectations set. There is no "free trial." There are absolutely no options to view your matches or to read messages from others to see without upgrading to the lowest tier package which is over $20/mo. How can I ever know if the matches are good if I can't see them? I got over 99 matches in 24 hours and I had to delete the account because it was useless. I can't really understand the hype around this company. I don't even buy $20 shoes without trying them on.

I joined Match.com in 2020 and purchased their most expensive plan, Platinum, but most of the women were not paying subscribers, so they couldn't read or respond to my emails. Fortunately, at that time, Match.com offered an "extra" feature that you had to pay for, which allowed unpaid subscribers to read and respond to your emails. I thought this service should be included in their most expensive plan, Platinum, but it wasn't. I rejoined Match.com in 2024 and purchased the Platinum membership, but this time, they eliminated the "extra" service that allowed unpaid subscribers to read and respond to my emails. Until they reinstate the service that allows non-paying members to read and respond, it is ineffective.

Match.com charged me the extra money, and never refund it back, and I can't login to remove my photos, even my profile got blocked, so I have requested to remove my photos from customer care team many times, they still keep my photos online, it is ILLEGAL to keep my photos visible after my account got blocked. DO NOT use Match.com!, Scammer!!!

The customer service is customer no service. This company is based on a model of fraud! The company will cancel your membership without explanation after taking your money. You can't call anyone. It takes several days for an email response. It's a generic canned response and the complaint is never resolved. Absolute worst customer service in the industry.

Blocked my account and any accounts I attempted to make with my email or phone number stating I violated community guidelines. When I asked them what the violation was they refused to tell me and rudely stated they would no longer be speaking with me. Customer service is absolute trash. Memberships have skyrocketed. Don't waste your time. Get out the house and meet new people, screw this website. Nothing but spammers and fake profiles anyway. Complete waste of time and money.

I paid for standard membership and still cannot see likes or messages. In fact, I emailed customer service about what benefits I have and never receive a reply. What a rip off. If you try to upgrade you can only do 3 months for $121. One month is not an option. What!!! This site is terrible!!

I used Match.com a few years ago and it was really good! I suggest to my stepdaughter she use it. This site is awful. Now you used to be able to see pages of people that maybe you’re attracted to and then choose them. Can’t do that and you can’t message anybody. You pay $200 and you have no access to message anybody. You have to pay extra. Match is nothing but a scam now. I wouldn’t recommend it to anyone.

Several years ago, the FTC proved Match was posting fraudulent profiles to entice members to pay. My experience terrible matches, only 10 mutual matches. Most profiles are fake, those who view your profile never respond to messages. Views from mostly out of state fake profiles, Customer service is worthless, typically canned responses, never address the actual concern. Match doesn't allow you to delete your payment information. Match keeps your payment information so they can fraudulently bill for non-authorized services.

Mistakenly entered a 3 month subscription, then quickly realized I was being billed in 4 installments of $33! I only wanted to try it for ONE MONTH. I deleted my account after a month (it was a mistake and I quickly regretted wasting my time on this broken, bizarre dating app — I’m an IRL person, sorry). It was all.

No customer service, wrote 5 times and asked for a phone call and I keep getting the same canned response. This site sucks for sure. They terminated my account with no explanation and now I am trying to get a refund. Just here. Crickets.

Terrible experience from the start. No singles in my city which is highly unlikely. There are several things that don't fit the formulas of statistics and probability. I've used this twice. First experience was poor. This was pathetic.

I signed up for 1 month. They charged me $59.99 but they also charged $157.46 for a new membership. Complete scam from the beginning. Where the heck is the customer service??? I can find anyone to complain to about this fraud. DO NOT SIGN UP!!

Recently widowed, I decided to give match.com a try. I signed up for three months and am sorry I am wasting my money. Though I specifically noted a 50 mile radius, I get "picks" from other states hours away from me. In addition, they just keep sending me the same people. Can't wait to cancel this.

Zero customer service, even chat I’ve been waiting to communicate with for three days and their hours are 10 to 3 but they never respond to you. Do not waste your time is they could cancel your profile for absolutely no reason.

It's impossible to get out of this membership fee. They will randomly charge you months, years after deleting your account. Most of the people on there are not active, they are just being charged because they also can't get out of the membership.

After about a year taking a break from Match, I've decided to join again as they are keep sending me all kind of specials, in this case 50% off almost every week, what a bad idea it was as I have match over a year ago for about a month and they had nothing but a really lousy matches which absolutely not much to me that match would sent me. Made a big mistake again. Paid for six months in advance, and everything was fine for two days until they asked me to verify my phone number. I did receive the verification code, entered everything, and then they locked my account without sending any information, because I cannot log into my account I cannot use chat and they do not have anymore customer service phone number active, I had to send email and you could see on the picture attached how many questions they asked me. It is easier to open platinum American Express than get back to your fully paid a year ago active fully verified account.

Very bad experience. I paid for the monthly subscription to get a feel for the site. At first I was getting a lot of messages and nearly 700 views within a week. All of a sudden one day when I went to log in I was unable to and it said my account was blocked. I never received an email from them stating that I was even blocked. I had to initiate contact with Match to let them know I cannot log in. There is no customer service number...I had to email back and forth and go through an appeal process to get my profile back. They refunded me my money and once they approved to have my profile back I had to pay again.

I created a profile, with Match over a year ago- Never used it - Decided to get back into the dating scene recently, so I went to the site, logged in (no phone verification required), was able to upload photos which were approved, and before you know it I was Blocked by customer service. Of course there is not a live person to converse with, so you have to email whoever you’re emailing! The response time is ridiculous- No explanation of why my account was blocked - They unblocked it - me thinking there was a technical issue /. Ha!

The company is of the worst quality. I would not even consider giving them a one-star rating. I had to pay for an event and they rescheduled it to another day, which I regret. Despite their efforts to reschedule, they will not reimburse me for my money. It's imperative that we consider rescheduling the reviews first. Meeting people is a cost-effective activity, but it's not worth it. I would recommend using Eharmony.

When I tried to log onto my paid membership after posting photos and writing profile and paying $59.00. The site was NOT letting me log onto the site because for verification it wanted my phone number which I would provide but it replied it had NO record of it!! Could not get my money back. No customer service. Just texting telling me I have to go through Apple Pay for my refund which was just the pay site not the company. Long story short. I’m out $59.00 after 2 days of signing up. Not to mention getting flood of request suddenly from other dating sites wanting me to join!! How did my email leak out to them??? Read reviews before joining which I didn’t!

“Match.com is the absolute worst! If I could give it negative stars, I would. I signed up, paid for an account, and shortly after, they locked me out for no reason. Despite reaching out to customer support multiple times, they’ve refused to unlock my account or even explain why. The worst part? They continue to bill me every month while I can’t even use the service! I feel scammed and completely frustrated with their lack of support. I’m now filing an FCC complaint against this company. Save your money and time—this site is a complete fraud.”

Horrible customer service. I signed up, and they banned my account for no reason. Then I used a different email and signed up again, they banned my account for no reason. I think it happened like 5 times! I contacted the customer service numerous times, but they are clueless!

Do not join Match.com. I paid for a three month subscription and couldn't even verify my. No customer service, they don't give you a phone number to call, not live chat, you can only email them which I did 3 times and no help or customer service from them. Will never join Match again. Google them and see that they have the worst customer service ever and are a 1 star everywhere online. They take your money and don't care about you. Can't wait to get my money back as I've disputed the charge with my credit card company.

Only tried for a short time and in that time had 4 attempted scams. Ladies - be very, very careful. The scammers are good. Don’t give your info to anyone. I cancelled my subscription. Felt it was just too dangerous.

I have sent numerous emails trying to get a refund! I have had zero response from this company! I found a toll free number on one of the general bot responses and I called it just to hear a pre-recorded message and no way to connect to a live person! This site is the pits!!! Where the hell is the customer service? My guess is they have none! Don't waste your time or money on this website, half the profiles are computer generated and phony!

They charge you money but you get nothing. Do not waste your time or money. You do not get to see who viewed you or liked you. Seems like you get more with the free package. You got me enjoy your money.

My experience with Match.com was not worth the money. Talk texting is all it is. All online talk. No action with participates. I wanted a partial refund and they wouldn't do it. You have people in there 60-70 years old who wants a perfect gorgeous person with the perfect body and mind, or only want a sex buddy.

I've tried it twice. It was a complete waste of time and money. Both times after I canceled they continued my subscription and continued to charge my credit card. The last time they also subscribe me to another dating app that I've never heard of and charge to me for that one. Such a scam!

Don’t use them. They are a complete scam. They charge my card and claimed my account didn’t exist. Their customer service is pure trash. They play games with email responses which is vague and unhelpful at best.

I signed up for a free trial and cancelled within the 7 days. Match refused to issue a refund. I made a dispute with my credit card company and even though I had evidence and pictures showing I had signed up for a 7 day trial, they did not refund me. I paid over $100 for nothing. My account was closed/cancelled and I was not able to use it. What a rip off. Tried and tried with match a year or so later to ask if I can at least get 6 months of subscription that I already paid for and the only way to connect is through email and you get a different person every time you respond. Round and round in circles for two months and got nowhere.

Horrible Experience with Match.com – Beware of Unjust Terminations and Zero Customer Service! I would give Match.com zero stars if I could. I signed up for a paid membership, and within ONE WEEK, my account was abruptly terminated without any explanation whatsoever. No warnings, no no explanation—just suddenly locked out of my account. And to make matters worse, they charged me for the full subscription, but I can’t even access my account to cancel it or request a refund!

Absolute garbage. It’s nothing but bot and AI profiles, the customer service is just bot responses with no real contact or answers. They make you jump through hoops for a cancellation or refund. It’s been 3 weeks and I still haven’t been able to contact anyone in customer support despite multiple attempts and emails.

This site erroneously terminated my account and did not refund my money after I had only been on the site for a few days. Upon further investigation, they said they terminated my account due to “solicitation” without any further explanation. I did not solicit anything. I am offended, and disappointed. Bad third party moderators and they took my $60 indefinitely without any hesitation. 0/10 do not recommend.

I was scammed by a person I knew who used my computer to charge my card on Match.com. My visa and passwords were secured to my system. I reported for a refund. After jumping through all their emails. They denied my refund. They know what's right from wrong.

I paid 50.00 for a month membership, only to not be able to use it because it keeps telling me that my phone number can't be verified. All the while, I was getting messages, and likes thru email, which led me to believe that the site was working, I just couldn't get on it! No customer service, so you are very much on your own. You can email, but all I got was, "we are sending your problem to a different department." I'm telling you, for the love of Mike.... Don't waste your time or money!!!! These folks are scammers, and liars!!!! Don't use this site!!!! Don't use this site. Don't use this site!!!!

I signed up with Match.com on the 20th of Sept 2024. I have only been able to use it 2 days out of 10. It takes them 24-48hrs to resolve the issues. They are really slow and the issue occurred 3 times. SMH.

I have been a paying and non-paying member of the dating site Match.com, off and on over the past 2 years. Recently, with the status of non-paying member, Match.com allegedly committed fraudulent business tactics to lure me back as paying by sending me FAKE messages, who turned out to be FAKE members after I subscribed. THIS IS FRAUD. Furthermore, Match.com allegedly sabotaged my account by restricting its activity and visibility, after I complained about their deceptive business tactics. My complaint demanded my money back, but the only response that I received was a generic response email. Attached is what came up to the "member" message link, AFTER a subscription was purchased.

I rejoined this site two days ago after many years, hoping it would help find a partner. No such luck. There are very few people close by, the few I wrote to do not seem to be on line. It is very difficult to find who is on the site. I have had several spammers contact me. THis is a TERRIBLE site, would not recommend to anyone. 140 dollars wasted.

I have belonged to Match on several different occasions and cancelled my membership. Each time they’ve still charged my account and I had to send in the screenshots of the cancellations prior to them stopping trying to bill my account. They now have memberships that you join but you can’t search for anyone. After having cancelled I did rejoin when they sent me a 50% off email. I signed up for the premium membership so that I could do searches and see my matches. Once again it came out that I was charged for the membership where I couldn’t search for matches.

My Match account was deleted and I was not given an explanation. There is no customer service phone number. Email is the only option. I tried numerous times to get an answer. On top of that, Match automatically renewed my platinum membership right before this happened and would not refund my money.

I was always very hopeful in finding love. Match is the biggest scam. It costs a fortune if you want to actually read messages or see who "liked" you. If you want the basic package, you can only look at pictures but that's all. The guys are fake and big time scammers. Please be very cautious with this site. It's not worth the headache.

I was planning on sharing with you here my very, very disappointing and exasperating recent experiences with Match, but now that I have read a number of reviews posted by other very dissatisfied customers and former customers of Match, I see that I don't need to go into detail about how very disrespectfully and unprofessionally they have treated me. They have done to me, and are still doing to me, what they have been doing for so long to so many of you!

This site will kick you off with no clear explanation as to why you have been kicked off or what was said that was offensive. No matter what was said, if the other person feels hurt or offended, you will be kicked off no matter what. I had several rude, aggressive and harassing men contact me, but when I defended myself, they quickly reported me for offending them out of spite, to demonstrate control and I got kicked off. Match supports these people, without addressing the conversation. This site encourages you to walk on eggshells and not be able to fully communicate with other people out of fear you may upset them or accidentally offend them. Even if it is accidental, you will still be kicked off and faulted. Also, after being contacted by countless migrant foreign nationals, I no longer felt safe on Match.

I was a founding member of Match with a lifetime membership. In 2000, I got my mom on it and we made the local news in DC, which probably sold a lot of memberships. In 2018, someone got offended and they used that to cancel my membership. I appealed. Crickets. I don’t feel they are a reputable company anymore by not honoring our agreement.

I’ve been a Match customer over the years, never had much luck, usually the guys were old members not active which is deceiving. Others were scammers or guys saying they want LTR but only wanted one night stands. When I joined back up I had many guys reaching out to me, for one reason or another they weren’t compatible with my profile. I’m not a picky person but I also know what I’m looking for, in the past month or so I am getting responses from guys outside of the 20 mile radius, which is what I have in my profile. Not too many in my area are being sent to me.

In reviewing all the recent reviews here it’s obvious this is a very fraudulent website that I will NEVER visit again. I too was locked outta my account just after paying for a subscription for no reason. All they could tell me was that I violated terms of agreement. What?! This is entirely illegal. I suggest if you’re reading these reviews you also contact the Better Business Bureau to report this. Also Consumer Affairs. Otherwise this bogus company will continue ripping customers off, taking their money. Customer service VERY poor, no option to speak to anyone only email. Absurd. Stay far away from this site.

I signed up for Match with high hopes. It was very disappointing. I went through the process of making a profile to fit their standards including pictures. Got on the site and really didn’t see anyone that I felt like I could connect with. I work full time and am into going to the gym and no one there fit what I was looking for. Anyway I immediately tried to delete my profile but couldn’t. In fact for three weeks I tried to delete my profile and couldn’t. People from the website started calling me and convinced me to get on and try again. I did in fact I liked over 30 women ..? No response.

This is the worst dating site that I have been on. It used to be very diverse, if you're looking for a ** man who's established this is not it. There are more ** men on the dating site that have a little more going on. However, I'm not interested. Most of the guys online are old accounts set up.

Match.com is a complete scam. I signed up for match.com to try and find women who were looking for a relationship. 95 percent of the profiles on match.com are fake profiles and after you go through all the fake profiles you are left with about 3 actual possible matches. I paid for the 1 year membership for around $200 and I never met one single person on the website. You send a message they never reply because they have given up from all the fake profiles or they are old profiles never removed. I will never sign up for another online dating website. I will either meet them at the store, church, or some other public event. Match is a complete scam.

Paid over $100 for a 3 month membership and can't even see who liked me or message more than 2 people. Constantly asking for more money. Horrible experience. Be careful. They own Plenty of Fish too!!! Match group sucks!!! Don't waste your money!!!

My experience with Match.com has been incredibly frustrating. After creating an account, I was quickly logged out due to a login error. When I contacted customer service, they said they would look into it, but instead, they blocked my account without any explanation. To make matters worse, even though I requested that my pictures and personal information be deleted, they simply told me there’s no access to my account without confirming that anything was actually deleted. The entire process was a waste of time, and I wouldn’t recommend this platform to anyone.

Let's say you were going to buy a new or used car. First, your expectation would be to find a dealership and to search their inventory for the year, make, model and price that you want. Secondly, once you searched their stock, you would then expect that you could go to the dealership to inspect the car, maybe take it for a test drive before deciding to purchase it. What if the dealer told you that you had to pay a fee first to see if they even had what you wanted and if they didn't have what you wanted, they would not refund your money.

Met my 2nd wife on MATCH back in 2005 (she passed away 2015). Figured, after 10 single years, I'd try it again. The times they have changed. Subscribed for a month, got charged for 6. Ok, probably OE but what the heck. I can see profiles but cannot see those who have "viewed me". THAT costs more money now. While not a horrible experience (so far a waste of money for me), just be aware it ain't all fun and games.

I'm perplexed at how there are so many on here who have been locked out of their accounts? I have never been blocked from the many different accounts I have had with them, nor have they ever charged me for something I did not ask for. Maybe these people are the reason Match has so few genuine members on there? We know that there are huge organizations that hire people to create profiles to scam honest singles. Sad. I have used Match off and on, but it has never worked for me. My cousin met her husband from Match, so I was hopeful I might meet a quality man. I have met other men from other sites, but Match seems to be the one site where it's almost impossible to connect with someone real.

I terminated my contract with them and then got emails from a dozen women. Checked out my profile and there was another man's pic. He managed to make two charges of $54.99 on my credit card. After repeated attempts of trying to talk to a HUMAN I gave up with Match.com customer service. Only email allow- with a response of, "I am forwarding your concern to another person and department." Thank my bank because they have a human I can talk to who reserse my charges and terminated my CC- issued a new one w a different #. Match is all AI to save $$$ and make PROFIT.

Terrible customer service. They don’t even have a phone number for customers. Rely on emails and several days lag time between emails and just pass you off to another tech rep. They require frequent “verification” of your account especially to non paying members. They couldn’t find my phone # in their database to verify me even tho I was previously a paying member. Incompetent administration. I provided them answers to their questions regarding “verification” and still I was locked out from reading my messages. Definitely a one star dating site. Because Match.com also owns and controls most of the dating sites they give very poor service figuring they can get away with it. They have ruined online dating.

They say that 5% of men get 95% of attention on the site. That's true for me. I'm an average guy, I have a decent job, a house paid off, car, motorcycle, all my stuff together. Hired a dating coach to help me with my profile. Got professional pictures taken, but still, very few matches and the ones that match usually do not respond. I believe Match.com is not concerned if you find love but rather that you do not find love, so you keep paying for their products and services. It becomes frustrating.