The Buyer's Choice Awards, driven by consumer feedback, incorporate over 4 million reviews from ConsumerAffairs website users across the United States. These awards are based on sentiments important to consumers in various categories, identified through web research, and include assessments of whether consumers had positive, negative or neutral experiences with companies.
Home Warranties

Best Customer Service Winners
Three home warranty plans in 48 states. Unavailable in Alaska or Hawaii. Plans start at $29.99/month with a $125 service fee. No coverage limits on systems; up to $6,000 on appliances.
- Three plan options
- High coverage limits
- 30-day workmanship guarantee
- Covers rust, corrosion and sediment damage
Offers system, appliance and combination home warranty plans. Service fees start at $100. Monthly fees range from $34.99 to $61.99. All work backed by a 180-day guarantee. Not available in all states.
- Three plan options
- Three service fees to choose from
- 180-day workmanship guarantee
- Covers unknown preexisting conditions
Offers three appliance and system combination plans. Monthly costs range from $42 per month to $82 per month, with a deductible of $85. Add-on coverage is available.
- HVAC tuneup
- No age limit on appliances
- Can pick your service call fee
Finalists
Offers two plans with basic or comprehensive coverage. Plans start at $46.67 per month with an $85 service call fee. Optional coverage for limited roof leaks, pools and spas available. Make a claim online 24/7.
- Optional coverage for roof leaks
- No transfer fee
- 24/7 customer service
- No home inspection
Best Overall Value Winners
Three home warranty plans in 48 states. Unavailable in Alaska or Hawaii. Plans start at $29.99/month with a $125 service fee. No coverage limits on systems; up to $6,000 on appliances.
- Three plan options
- High coverage limits
- 30-day workmanship guarantee
- Covers rust, corrosion and sediment damage
Appliance, system and combination plans available. Plans start at around $45 a month. Roof coverage included for some plans. Special promotions include free extra months on your contract and annual pay discounts.
- Transferable warranties
- Roof coverage available
- Frequent discounts
- Claims service available 24/7
Finalists
Offers system, appliance and combination home warranty plans. Service fees start at $100. Monthly fees range from $34.99 to $61.99. All work backed by a 180-day guarantee. Not available in all states.
- Three plan options
- Three service fees to choose from
- 180-day workmanship guarantee
- Covers unknown preexisting conditions
Best Overall Process Winners
Three home warranty plans in 48 states. Unavailable in Alaska or Hawaii. Plans start at $29.99/month with a $125 service fee. No coverage limits on systems; up to $6,000 on appliances.
- Three plan options
- High coverage limits
- 30-day workmanship guarantee
- Covers rust, corrosion and sediment damage
Offers system, appliance and combination home warranty plans. Service fees start at $100. Monthly fees range from $34.99 to $61.99. All work backed by a 180-day guarantee. Not available in all states.
- Three plan options
- Three service fees to choose from
- 180-day workmanship guarantee
- Covers unknown preexisting conditions
Offers three appliance and system combination plans. Monthly costs range from $42 per month to $82 per month, with a deductible of $85. Add-on coverage is available.
- HVAC tuneup
- No age limit on appliances
- Can pick your service call fee
Finalists
Offers two plans with basic or comprehensive coverage. Plans start at $46.67 per month with an $85 service call fee. Optional coverage for limited roof leaks, pools and spas available. Make a claim online 24/7.
- Optional coverage for roof leaks
- No transfer fee
- 24/7 customer service
- No home inspection
Offers home warranties designed for real estate professionals in the home selling process. Costs vary by state but expect to pay around $600 to $700 per year for Platinum coverage. Deductible averages $75.
- Customizable coverage
- Educational resources
- Clear pricing
- Reasonable response times
- 30-day service work guarantee
Past Winners: 2024
Company | Star Rating | Award |
---|---|---|
![]() | 3.8
(106,532)
|
Best Claims Handling
Best Coverage Options Best Customer Service Best Technicians Best Value for Price |
![]() | 4.1
(11,876)
|
Best Claims Handling
Best Coverage Options Best Technicians Best Value for Price |
![]() | 1.4
(2,262)
|
Best Customer Service
Best Technicians Best Value for Price |
![]() | 2.7
(418)
|
Best Claims Handling
Best Coverage Options |
![]() | 3.8
(2,611)
| Best Customer Service |