Mazda

I purchased my 2013 Mazda 2 from Daytona Mazda Mitsubishi back in November of 2015. I registered the vehicle with Mazda USA online since I live in Tennessee and the car was delivered to me by the dealership. I have been having significant issues with the steering and saw that there was a recall sent out by the National Highway Transportation Safety Administration back in 2016. I have sent the dealership and Mazda several emails over two years. They have chosen to ignore.

Mazda 6 emergency brake caliper recall - I can't believe that I have been a Mazda fan this long and am treated so badly. I have been swearing by their cars for years and now. I won't anymore. I got a recent recall (I've had them in the past) and was treated poorly. Actually, they refused to send me a refund for work that was done prematurely because of a faulty part. I am upset because I really was one the 1st people to drive my 2014 Mazda6 in the ATLANTA AREA. Basically, the work I had done wouldn't have happened had they recalled the issue sooner; now they refuse to pay me back! It always kills me; how a company making millions of dollars refuses to pay loyal customers hundreds of dollars to keep them. It's OK. I will find a new car brand to stand behind next. File Number **.

Deceiving with its looks! Don't be tricked by poor quality product and expensive after service fixing. Feel bad for the body designer, talent wasted on rotten interiors. 2014 Mazda 6, replace batteries every 8-10months. Inside plastics falling off. Exterior plastic bumper covers falls off 3 times, forced to glue on. BT audio problems, and now... Transmission failure! With every single service encounter, service folk says it's normal to have battery replaced every year and a half and then changes story to a Year and now. Under a year... Poor customer attitude. Service folk highly unprofessional. Biggest regret to trust this brand. Stick with Toyota or Honda. Want nice looks, wait and save for better.

First Mazda was a 2007 Mazda 6, drove it for 6 years and over 60,000 miles without a single issue, then traded it on a 2012 Mazda 3, now has over 70,000 miles, also not a single issue. Local dealership has been great except one minor hiccup early. Bought the Mazda 3 from the dealer here in my hometown who was running a "free oil changes for life" promotion which included sending mailers to everyone in town. I bought my car shortly after receiving this, and before it was due for the first oil change, the dealership sold to another owner who changed the name and refused to honor that deal. I feel like that's pretty shady.

2013 M3 6-speed manual purchased at 27,500 miles in April 2015 with transmission problems since purchase. I only have to put gas in it twice a month, but the savings over the years will soon be eaten up by a necessary total transmission replacement including master and slave cylinders, entire clutch assembly, and probably the gearbox as well. Not surprisingly, after 2 years of complaints, Mazda techs were finally able to duplicate the shifting problem (stemming from a known issue and current class action suit) on a service visit just outside of warranty, and they blamed it on user error and normal wear and tear.

When I purchase my Mazda 3 in 2013 I paid an extra 1500 for rust and extended warranty that was sold has bumper to bumper. This warranty was also under Mazda Canada not a third party. When I took car into not one but 2 locations both told me the noise which is failed motor and transmission mounts are not covered. Contact with Mazda Canada resulted in arrogant and no responses. After research on web this is a known issue and having been treated like this leads me to say this Manufacturer does not deserve the support from customers for what seemed to be a great car only to find out they really are a cheap low end cars with little durability.

I cannot keep a battery charged. New alternator, new radiator. Thanks to alternator, new battery, new radio, new tires, etc. Money in it and still can't keep it charged. Does anyone know why this may be happening? I love the car (2010 Mazda CX9) but am fed up with it not running when I need it. Something is pulling battery down when it is parked in my garage overnight. Any help would be appreciated everyone if baffled at what is causing this. Can't trade it off. Just bought 6 months ago and have problem ever since. Owe too much to trade now. Help.

I bought a 2015 Mazda CX9 last year which is still under factory warranty. Recently the headlight went off and when approached the dealer they said the headlight was already replaced once by the previous owner but outside Mazda, which might have caused the assembly to go down, contacted Mazda customer service for assistance but it was the worst experience, even after multiple emails and escalations they denied to repair it under warranty. How can they justify the headlight replaced by the previous owner damaged the assembly, even if it is the car is still under warranty, they have no courtesy to customer, please stay away from Mazda.

I purchased a 2013 Mazda 6 in 2013. Since that time I have had to replace brakes a total of 15 times and the headlights a total of 15 times. The brakes were replace the first time at 18,896 miles and the headlights at 20,662 miles. This is the worst car I have owned. They are now trying to get me to purchase another Mazda. Are they crazy?

CX9 has been horrible from Day 1. I've had extensive issues with the brakes. My car drives horribly when it's cold outside, even 50 degrees. I'm constantly pushing on the gas to get it to go. My automatic starter hardly ever works. I've had scans run, it looked at by several people but no one knows what the issue is. This is my 3rd Mazda and I've been so disappointed, I'm sure it will be my last. I now have the engine light and gas cap light on again and was told it was fuel emissions and to change gas cap. Did that, no change. This car has me terrified I'm going to be stranded somewhere with my children.

When we were shopping for a new vehicle we wanted something that could carry six or more passengers. We had purchased a used car for our daughter from a local dealer. It was a good car that we were all happy with. We went in in August and the salesman just got in the new CX9 signature edition (2016). It was a great looking SUV with great technology and a fine trim level that included leather and wood trim. Complete the deal was 45,800 out the door. Considering the trim level and options that was a fair price. After one year we made the choice to lower our payments and down size to a less expensive car. The CX9 with 10,500 miles. The Trade in value of 31000 dollars. A loss of 33% of the value in one year. Stay away from any Mazda. Any car that loses that much value in one year should be taken off the market. I will never buy another Mazda in my lifetime.

On the 31st of August 2017 I was driving my 2006 Mazda 3 sp23. My 14 year old son was sitting in the front passenger side and my 12 year old daughter was sitting in the back seat behind the front passenger. We all had our seat belts on. It was around 5.30pm and I was stuck in traffic and the sun was setting so it was difficult to see. The 4 wheel drive in front of me slammed her brakes suddenly hitting the car in front of her and then my car hit her's. The air bags in my car went off. My son was ok but I now suffer from severe burns to my right wrist and my left index finger. Is this supposed to happen when the air bags go off or were my air bags faulty. I thought that the air bags are there to protect us not to cause us pain.

It's my fault that Mazda use Bose speakers that corrode in the doors and stop working. So not covered under the warranty. Definitely not Mazda's or Bose's fault. The brand / image that Mazda portrays is not reflected in the after sales service and warranty team. Buyer beware!

We bought 2 cars from Mazda Delray Beach. Both cars brand new. Less than 3 miles on each. We bought a 2009 cx9 and later a cx7 2010. Both cars has problems. The cx9 blind spot monitor, air conditioner, window motor, front and rear window motors. The cx 7 problems with the same problems. Windows front cannot close. Front door driver side lock came off. Right front passenger door lock messed up, it cannot be opened. Rear right window cannot go up. My cx9 has 46.000K miles 8 years old and the cx7 just turned 60.000K 7 years old.

Purchased a BRAND NEW 2016 Mazda 3 in August 2016 from Peruzzi Mazda in Fairless Hills, PA. $23,000.00 price tag. December 2016 blower motor had to be replaced. January 2017 the touchscreen console stopped working completely after taking the car through a car wash. Was unable to operate the radio, GPS etc. May 2017 water entered into the passenger side and soaked the passenger side carpets. Water continued to drip underneath the passenger side dashboard for 2 days. Mazda service found 2 HOLES IN THE FIREWALL SEAL which were allowing water to enter the vehicle. Conclusion: a defective vehicle which should be replaced.

Public Service Announcement: Don't buy a Mazda AND do not use Passport Mazda in Suitland, MD. My daughter's Mazda 6 had a sunroof that literally exploded on Jan 11, 2017 while she was driving. She said it sounded like a gunshot and she almost wrecked. It exploded upward and out of the vehicle although she had A LOT of glass that rained back in on her and the inside of her car. The vehicle was only 8 months old. Mazda replaced the sunroof out of "goodwill" (as they put it) and informed us that it was probably due to a shard of metal in the track left over from manufacturing... pressure built up on the glass and it exploded. Her vehicle is not the first vehicle to do this - Google it! They are refusing to repair the leather seats that the glass got embedded in and ripped and are refusing to fix the paint where the glass flew out and took a chunk of paint off the roof and the trunk of the vehicle.

In 2005 I purchased new Mazda 3, it never gave me any problems. I traded it in for a 2016 Mazda 6. After app. 6 months the vehicle started jerking forward when I moved the car from Park to Drive. I took the car in to be checked and they advised me the transmission had to be replaced. I am somewhat disappointed; however, I'm glad it went out prior to the warranty expired.

Had the passenger side window motor replaced about a year ago. Now replacing the driver side motor. I asked the service rep if this wouldn't be viewed as a "Quality" issue and his response was that he understood my frustration. Lol. Facts are not frustration, but this issue alone is enough to cause us to consider vehicles other than Mazda for our next purchase. When there are multiple failures of the same part, I believe reasonable people would consider it a quality issue.

First, I would like to say I have been satisfied with my Mazda product. I have had my car now for 12 years and have had virtually no issues other than normal maintenance. However, my car has had several recalls, one of which came after I had already had and paid for the repair. That is where I have my problem with Mazda. The recall stated it takes 6-8 weeks to process a claim on repairs that have been recalled, o.k., I get it. I sent my recall reimbursement form and supporting documents registered mail, which was a smart move on my part, because they first tried to claim that they did not receive my recall repayment request. I told them that a representative had signed for the registered mail 4 days after I sent it. So they requested. I fax the form and supporting documents.

Dealership sucks, vehicle is good! No doubt that I had done my homework. Family I come from ** is Honda lovers and this was first time, I went out and opted for #mazdacanada. Mazda has some great features which Honda was missing and I was forced to cut down ROGUE because 4 cameras were headache and risky than technology developed by #mazda. Honda CRV, I realized is under power engine and whenever you need force/power, you can sense a howling and growling engine. It has overpriced itself and these two were major reason to opt for Mazda CX-5. There is one camera but sensors are used so intelligently that I have to say they made a niche for themselves.

I purchased a 2017 Mazda 6 Sport at Fremont Mazda. So far I absolutely love my car. My salesman was great in having everything ready when I came in to sign I because I had to get back to work by a certain time. My problem is with Mazda's finance department. A little background. The last time I purchased a new car from a dealership was 30 years ago. It was very simple. I was offered upgrades. I declined. No problem. This time around when I got home I Sat and looked over my contract and saw optional service contracts below was Mazda Maintenance $2,150.00. I recall the finance person mentioning "oh and you have 5 years free maintenance at any Mazda Service Center in California." My thought is "oh that must be the manufacture's warranty."

I had got a brand new mazda 3, 2013 model. I have had the car three years and done now 37000 ks on it. It was only into a month of having it the engine on start up first thing in the morning would violently shake to the point I thought the car would fall apart. I rang the dealer who said bring it in for them to check over, they told me it was because the oil in it was fat and cold oil and when the engine would warm up it will go away, which it did. It does this every morning on start up, sometimes it is violent sometimes it will shake and vibrate then calm down. At 20000 ks after I took it in for its second service to which the services are capped at a ridiculous price of 315.00 dollars charged me roughly around 370.00 dollars because the dealer had said the price of oil went up. So capped in a contract doesn't count obviously.

Just out of warranty my passenger window motor broke. I had to buy a new motor off the internet because the dealership wanted six times the price for the part. Then a year later the driver outside door handle broke. Four months later the same handle broke again. I didn't realize but the other handles don't get as much use but they're starting to show they're starting to give. I will not be buying a Mazdas again and this car (Mazda cx7 2010)was not cheap.

I bought Mazda 6 at GRIECO MAZDA OF NORTH PALM BEACH. The car was equipped with all the features which I liked. But the staff were very bad and doing all dirty tricks to misguide me. At the time of purchase they said the service would be free for the first year and also said they would add the tint on the vehicle. But when I went there for first service, they asked to pay for service and tint. Staff there are very ridiculous... were not even responding properly when I went there to ask!!

I purchased this new car in 2015 and I have had problems with the transmission. When going from reverse to drive, the car lurches forward without even putting your foot on the gas. Because of it I hit a cement wall and did $6000 damage to the front end. After several trips to the dealer they finally told me that they were aware of the problem and ordered a new part. Well it is doing it again. I park in a parking ramp and I have to maneuver to get parked. Last week the car lurched forward again and did damage to the car again. Now back to the dealer and I am sure they will once again tell me I don't know how to drive. Parking attendants have had the same issue and hit a planter when the car lurched forward. I regret the day I ever purchased this vehicle. I just do NOT want to own it anymore because it is not safe.

I bought my Mazda 3 hatchback 3.5 months ago. I live in the Chicagoland area and on a recent freezing day I came out to the car after work to find that the rear driver's side window had shattered completely. Thankfully the car is under warranty and my dealer made it very easy to fix but I don't think this should happen.

The Mazda vehicles we have owned were both reliable and cost effective.

I bought my Mazda 6 brand new almost 2 years ago and haven't had any trouble with it at all. My Mazda is very well designed. My car is very well designed and has all of the current options available. It is comfortable and the ride is quiet. It handles well in bad weather. I love the many features such as the blind spot monitor, tire pressure monitor, Navigation system, Boise radio, Bluetooth for hands free phone and other features. I feel safe and confident driving my car. If I ever need or want to buy a new car again, I will buy another Mazda.

Mazda 5 has suspension problems - I have had shocks redone 3 times in 7 years. I am a single woman not carrying passengers all the time!! Others have the same issues - otherwise a good car. Great car all around but they are discontinuing it - maybe because of the suspension problems. Gas mileage is good if you stay below 110. :)

Mazda CX5 2016 Transmission Failure at 57,500 miles. How do I create a class action lawsuit against Mazda for a transmission defect that the manufacturer supposedly knew at the time of assembly? I bought the car new. After 30 months, the transmission failed. I had to dump the car after the repair, at a loss. On the positive, the body style was great, handling superior, interior lay out convenient, poor quality interior craftsmanship on seats, but to have the transmission crap out was a real bummer.