BMW Reviews

Please do not buy BMW 760ixm 2024. I have to wait 6 weeks for parts and for repairs 2 months and no loaner given, small freeway hole bump cost repairs over $23000.00 after they fix car. Keeping 2 months I have paid $1900 lease a month for 2 months $3800.00 not even driving car plus insurance and after repairs within 2 days engine light on detected. Now I have to drop car again to dealership and while my car was in BMW repair shop I call my service advisor near about 10 times but he never returned my calls so I urge you. Do not buy any BMW especially from Mini BMW dealership on Hwy 59 & Bissonnet. They will make you all false promises to sell cars. After they sell to you they are trouble service or repair dept, buy any other car but not BMW please.

Terrible experience with the customer service and Sales after purchasing my vehicle. The customer service team displayed a complete lack of concern for any issues I faced. There was no support provided for the problems I encountered with the vehicle. Instead, they seemed more interested in making money by constantly claiming that various services were required, even when they weren’t necessary. This approach felt like a blatant attempt to extract more money from customers rather than genuinely helping them.

Don't ever buy a BMW!!! We were just told by Champan BMW in Chandler we have to pay $550 for a battery for a car that is under warranty because we sat at a grocery store for more than 10min with the car in park with the car on. It threw a code and BMW will not cover it. Never buy a BMW!

This is my 4th BMW purchase. In 8/2021, I purchased a brand new X3. Today 10/24, 45,000 miles later, I received a message stating replace front brake pads. $2500 a few days later all brake pads and rotors front and back had to be replaced despite the error message on my display panel. A repair specialist explained that on BMWs & Mercedes usually the entire brake system will have to be replaced… Why the rotors are thin and cannot be turned to grind them down… meaning they cannot be replaced!

Purchased a used X4 with 30,000 mi and manufacturer warranty. Within a few weeks of purchase, the vehicle had a drive train malfunction light coke on. I took it to a local BMW dealer where they told me it was a fuel inj. They replaced it and it did not work, within an hour they told me it needed an engine replacement but manufacturer warranty would not cover it because of the inability to find maintenance records. I got on Carfax, tracked down the maintenance records (took days) and submitted them.

I had an issue with my windshield wipers, took it to BMW Winterpark, they stated it was probably a reprogramming issue, however my windshield wipers went out again. It stated windshield wiper malfunction. I showed it to them, bmw comes back, "Oh nothing is wrong," I call headquarters and I spoke to a Lincoln very rude, very, very nasty, stated continue to work with the dealership after bmw stated it is nothing more than can do, I wouldn’t let my dog purchase a car here if he had money!!! They got me this time. I can’t wait til the end of my lease to proudly turn this car in and hopefully never have to deal with them again!!!! Luxury ya right

Brand new BMW X5 2025 purchased from BMW dealer. Plagued with recalls and problems they can't fix. Dealer makes me wait days for each appointment and has no loaner cars. No service anymore. I bought a new BMW previously and loved it. Now BMW car and service is very substandard....and that's me being generous.

2017 BMW 750iL xDrive. Transmission failed after 61k miles. BMW of no help, offered 40% of good will bringing cost "down" to around $7000 for a replacement. 6 weeks ago the shark fin antenna of my x7 leaked water frying the GPS Antenna and the module. Replacement cost ca $4k. 3 month after warranty expired and BMW has an open TSB. You'd think they take care of that while it is still covered, right? Yes, expensive cars come at a cost, but not failure due to the manufacturer's negligence and ignorance. This was my last BMW... Lease them or sell them before warranty expires, but I had enough.

Please do not purchase a 2018 BMW X1. 5 brake changes, 2 more rotor and brake changes in 3 years. Called the manufacturer and they can only buy the car back 4 years after made. I didn’t even buy this car until 2021 smh.

Hi! I do not want to give it a single star. But I can’t start without it. I bought BMW i4 4 months ago and in 3 months I have flat tire 3 times on road. Same tire and they do not care. It is a Hassle. I don’t recommend this car at all. I have driven so many cars in past but it never happened before and on top of you call customer care or dealer in Riverside they do not care it at all. It is a wastage of your money and on the top it is very very dangerous on road.