Kia

Because there were so many mechanics giving me different diagnoses of the problem, I decided to go to "the Pro's" for repairing a slight vibration in the steering at highway speeds. This dealer charged $200 to tell me the whole Rack & Pinion needed replacing and cost about $1700, Google disagreed, and the SUV had none of those symptoms or issues listed. I went ahead and did the new rack because KIA should know right? Anyway, The vibrations are still there and now an additional one started, and I'm out $1800. From the looks of the old rack, I think they took a wild guess about what was causing the vibration, and from the condition of the old rack "pics" it looks like I'm not the first one to swap it out for the issue.

I bought a brand new 2016 Kia Sorento. Nothing but problems. Had a recall on my Engine, they said just wait till it goes completely out. And it did, in the middle of Pennsylvania far away from HOME, Had it Towed to Virginia (Where I purchased). They had my vehicle for about a month, had to rent a Vehicle. They paid some of it, but I was left with almost $700 of the rental. Got my Vehicle back, while driving back to Georgia the Bottom Panel came loose and was dragging. Put in several complaints...NOTHING! Took to a dealer here in Georgia, what they do... Just ripped it off instead of replacing it. Now recently Engine light came back on, doing exactly what it done before, took it back to the dealer (rent a car again) Went to pick up my vehicle, nobody knows who is paying for the rental... Wish me luck on getting refunded. Never will I buy again.....:(

DO NOT FINANCE WITH KIA OR BUY A CAR FROM THEM. I was an excellent customer and paid on time every month. I even turned in an immaculate car with way under the allotted miles. My car was turned back in years ago in 2020. I have 2 finance reps names that unfortunately could not find me another Kia Optima or new car with hybrid or electric like my car. I turned in my excellent car and received a $0 turn in sheet that shows everything was cleared and paid off. They called finance and I documented names when I was there and everything was confirmed my account was PAID IN FULL.

I purchased a 2014 Sorento back in April 2016 and later received notification that it had a recall. I took it in to have it checked and twice it passed the recall test, only to later have the car die out on the highway in 90-degree weather with my toddler riding along headed to my uncle's funeral. Unfortunately, I missed my important family engagement waiting for a tow, only to find out that it was the recall that caused the inconvenience and needed to be done.

In August of 2022 I purchased a 2016 Kia Sorento. With the seasons changing to Winter my car does not start if the weather is below 10°. It's been very frustrating. I can't even get a jump. I have to wait for the temperature to rise. With work and kids this has been very very stressful.

I'm the (third and current) owner of 2017 Kia Sorento LX which was working absolutely fine, with no issues or any warning lights on. On 1/14/23 (Saturday) while travelling with family on highway I-95 (in Florida), the engine suddenly failed with smoke and oil spurting out from underneath. The engine service lights and audio warning kicked in. Despite the confusion and nervousness, I was able to safely maneuver the vehicle to the shoulder within seconds and escaped crash or fire.

I purchased my 2022 Kia Sorrento in the beginning of 2022 after approximately 16,000 miles I started having transmission problems with the vehicle. I bought the vehicle in and Kia replace the transmission on the car. Within a month of the transmission being replaced. The problems with the lack of acceleration started all over again and I bought the car back in multiple times from this point, but Kia keeps on telling me they cannot find the problem the level of customer service that you receive a Kia is poor and I believe that they don’t want to find the problem even though there is a massive recall out on my car right now. They will not do anything to help me and I am stuck with a car that does not operate properly when I drive it, I fear that I will crash because of the lack of power. Everything that I have stated I have documentation and proof of.

Rear tvs won’t stay connected to Bluetooth/hotspot. Takes forever to connect and then will disconnect within minutes. Streaming is nearly impossible. Have spent hours and $$ and have found no solution.

I bought a 2023 Kia seltos from Georgetown Kia December 2021. I received a phone call November 2022, 11 months after I purchased it that it was ready. I picked up my vehicle Nov 9/22 and I confirmed with Georgetown Kia that the rust protector and the paint protection that I added on was already done and installed. So I just received a phone call from Georgetown Kia asking when I want to bring in my vehicle to get my rust proof module put in and my paint protection done.

Hello Kia, my husband and I bought a used 2013 Kia Sorento and it was nothing but a nightmare for us. We have replaced the engine, the water pump, the radiator and now, it has been down for about 8 months because we went through severe financial crisis and are still paying monthly fees. All efforts have proven abortive and I contacted the Consumer Affairs but since there is no recall on it, I couldn't get help. Your vehicles have several recalls because they are poorly manufactured and are a walking deathtrap on wheels. It almost caught on fire. What if my child was in there with me? If nothing is done, I have planned to make a social media account and expose you further.