Tesla

From the moment I contacted Tesla for my solar panels, I’ve been nothing but impressed with everything. From their customer service to their regular updates, I couldn’t ask for more. I had a lot of solar companies approach me, and one of them actually told me that Tesla would not be able to do what he would be able to do. Well, he was right. They did better. My sub-panel failed the city inspection, and a Tesla tech was out the very next day to fix it so it could pass inspection. They scheduled everything in a timely manner. Plus their price is really unbeatable. It makes it make sense to go solar. I will definitely be referring them to my friends and clients.

Most energy efficient high performance vehicles on the market. The technology is next gen and is actually quite impressive. Best part ever is hands free driving with a piping hot coffee and donut. 0 to 60 miles per hour in 3.2 seconds with all wheel drive twin turbos.

Any complaints that I have are probably 100% attributable to Covid-19, so I am understanding. My car was delivered literally hours before the state lockdown. It was downright exciting to buy a car online. As an older woman who’s never bought a car before, I loved not wondering about negotiating a deal, or about a bunch of mysterious options. Everything was clear, it was easy to check the status, and the humans were extremely responsive. I do regret not trading in my old vehicle, as I thought for sure I’d be able to do better on my own. But I think it was a very fair price and I should’ve just done it and gotten that over with. It would’ve been far more convenient and less stressful!

Ordering my Model 3 was exciting, and I felt in control for most of the process. I felt the initial customer service person was excellent... very respectful and seemingly knowledgeable. Then a week before our agreed upon delivery date, I got a call from a pushy inventory guy in Portland (the car had to be shipped there first). He said they will deliver it the next day. This would have been great had it not been that I was out of town for another five days (they knew that). They wanted me to change my plans so they could get it off their lot was the reason I was told. It's a long story, but luckily my wife was able to be home from work to receive the car two days later.

I have just picked up my new Model3 from the dealer. The entire precess has been amazing and flawless. However when I got home one of the first things I tried to do was program my garage door opener. After considerable time online with Tesla I was informed that I need to spend $300 to purchase an additional add on and to add insult to injury this has to be installed by Tesla at their service center.

I've been very patient with this company. I'm on my third Tesla and absolutely love the car. I understand the growing pains of a new company and have that consideration in this review. My first Tesla was a used 2015 Model S 85D, back when I bought it, Tesla provided pictures of the car and showed the car's defects. The car was located 370 miles away from me and took a considerable effort on my part to take delivery. After driving 7 hours to the car's location, they attempted to deliver the car to me with paint and body damage along with a malfunctioning hood lock. I refused delivery and had to rent another car to drive the 370 miles back home.

If there were negative rating I would have given that. They are unable to be reached. Poor customer service. This is a prime example of how they make everything more difficult so they don’t get a bad review. It is not allowing for me to post unless is a long review. Hoping that you give up at some point.

The Model Y is great, but... I purchased the car in Raleigh, NC (no dealers here in SC). Temporary tag good till 12/18/20 TODAY. No paperwork, impossible to try to get someone on the phone. Reached out to the salesperson that helped me at the dealership. She got back to me on Wednesday saying she'd look into it. Still nothing, REALLY! Still tried various ways of contacting some till I finally got someone on the phone today. Did I mention I left a voicemail at the dealership days ago. It "appears" the paperwork never went out and now there are 3 people looking into it. So is that what I tell the police if/when I get pulled over? Oh, once the paperwork is received I have to make an appointment at DMV. NOT a great experience. They have to work on their customer service.

We are getting Tesla tiles for our home. The way Tesla is bragging about it despite of quite a big amount of financial investment we decided to start this project with them, we were so excited! Project suppose to start in September, so we can take advantage of solar Roof during winter time in New England. Tesla contractors came 7 weeks ago and started project with tearing our old roof apart. 2nd team of installer did not start their work on time and whole roof started leaking from rain water from attic to 1st floor.

I placed an order online for an used $80,000 car without real pictures then noticed it has a rear center console which I don't like and requested to change my order for another one without that and credit the deposit towards the new car, I was told that the $1,000 deposit is not refundable or transferable, that is completely unreasonable and unaccepted. Super bad experience.