Tesla

I placed an order for the Model Y back in Oct 2021 and they promised to deliver the car to me by April 2022 the latest. I contacted Tesla back in Feb to check on the status of the delivery and they pushed it to June 2022 again. I contacted them again by the end of April and they pushed the delivery again to November 2022. At this point they are playing games with most of their customers because I asked to purchase one of the cars in their showrooms and they refused to sell me the car with the same price that I ordered it for with the same specification which it was $56,000 and said, "If you want the car you will need to pay an extra $12,000." I am very disappointed, I have been waiting to get the Car since Oct 2021 and until now I can't get the car. The dept of consumer affairs should investigate their behavior and stop them from cheating their customers.

Purchased the 2014 Tesla Model S 60. It's advertised to get 208 miles. That is FAR from accurate. The max charge at 100% is 147 miles. The ACTUAL miles that I get while driving it is 110-120 miles. Their "warranty" says that it falls under the 8-year, 125,000 miles. I brought it into Tesla asking them to replace it. They said that they would not, that the battery is at 94%. I showed them photos and video showing the digital and actual miles. Still no battery. Completely useless warranty. STAY AWAY FROM TESLAS.

I went for a test drive after a 2 weeks waiting period. A young staff who was going to give me the key emphasized that the test car has no insurance from Tesla at all. Neither can I buy insurance or transfer an already car insurance to it and would be 100% liable for any accident. I said if police takes me over and ask for insurance during test drive what should I reply, he said he did not care and everybody else wanted to have a test drive would be in the same condition. I found his statement irrational and asked if I could meet the manager. He said he was the manager himself.

I bought 2 Cyberquads that arrived damaged. I have emailed them on 5 occasions now and been unable to obtain a contact phone number or chat bot. After the first email, they didn't address my question and have yet to respond to any follow ups. This is now going on for over a month.

We had the same bad experience getting delivery as everybody else, so no need to beat that horse. Our Y right off the bat had twitchy steering, normally a new car is different, so it takes some time to get used to, but we have suffered with it for almost a year. It has such severe oversteer you can never relax, the smallest touch and you are in the next lane. Called them numerous times but the old song and dance is the same and you can rarely speak with an actual person. Maybe the alignment is off they suggested but I have spoken with 3 other Y owners and they all report the same thing. I also drive an NSX which should have quick steering, but it's nothing like this.

To whom it my concern. Hello everyone, I had purchased a 2017 Model 3. When I first bought it had a lot of scratches on the Tesla. They were great by fixing it. On February 1 2022 at a four way stop sign car took off itself. Stopped at the middle of intersection for no reason since February until today. No answer as of yet. Then my park sensor fills out. I only had the car for four months. Tesla told my to make a appointment. Yesterday then they cancel again. On the app you load pictures they did not get it. Crazy. Now I have to pay $91.00 to fix it. Their customer service is very rude. Also why they do not record their calls because they are hiding something. If I can give 0 star I would.

I live in Texas and have owned a 2021 Model Y for about 6 months. I am using FSD. FSD is completely different from what is known. It's a scam. In particular, FSD cannot be used locally. I'm ready to die and I don't know if I'll use it, so it accelerates without reducing speed in sharp braking cornering. Recommended if you like roller coasters. Just buy life insurance.

I booked my Tesla in Sep of 2020. Initially my car was supposed to delivered in Nov...then it got pushed it to December... Each month it gets pushed without any notice or update... They don't commit to a single date... They keep pushing. Now we are in April. Today I get an update that my delivery will be August .. When I call their sales team it is like "TAKE IT OR LEAVE IT". The worst customer experience ever... After shelling close to 70k should we experience such a bad customer experience??? It's time to think and look for other cars...I say this again. We must raise our voice and we must all put similar message on every public platform to make TESLA understand that customers cannot be taken for "GRANTED"!!!

I own a Tesla Model X and when it functions, it is a great vehicle. The issue is when something goes wrong. There is no easy way to contact their service department. The phone lines automatically ask us to handle anything via the app. And the app frequently closes tickets that aren't even resolved. I had paid for an extended warranty on my vehicle and it has been more than 7 weeks and it is yet to be applied to my account. I have spent hours of time trying to reach someone "responsible" who can provide me an update, ETA and/or resolution on when the warranty would be applied to my account. End result - zero progress.

I bought my 2013 Model S from its 2nd owner at 98k miles after lots of research reaffirming that maintenance cost was low and reliability was high. I actually loved my car, drove smoothly and quietly, but then I didn’t even reached 120k miles on it when the high voltage battery completely died on me. I parked one day at work with 80% charge and got out from work to find the battery completely drained to the point of not even starting or being able to put into neutral to push it to a charging stall. I left the car plugged in using 3 extension cords for the entire weekend (still at my job’s parking lot) and it didn’t take any charge at all and never turned back on again. I towed it to the nearest Tesla service center and after over a week they told me the battery had completely died and it needed full replacement to the tune of $23k (the car’s average value in the best condition possible and long range trim is ~$26k).