Tesla

Tesla Reviews

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Tesla Reviews

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    Page 1 Reviews 0 - 5
    Customer ServicePunctuality & Speed

    Reviewed Oct. 16, 2024

    My very expensive Tesla model X' steering wheel leather deteriorated after just 2 years. I was like, what the hell. So, I called them up on a whim and to my surprise I was told, "Yeah, it's a known problem. When can you come in for your free replacement?" So, I made an appointment for sometime in November - not a big deal. 2 days later I get an email saying, "We can come to you if you'd like." Sure! Well, today, John, the tech came to my house, a full 1/2 hour early, was pleasant; helpful and put on my new steering wheel with a new horn. And, he filled up my tires, noting that they were a little low... Single best service experience of my life! Not really! THE SINGLE BEST SERVICE I'VE EVER EXPERIENCED!

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    PriceOnline & AppEase of Use

    Reviewed May 5, 2024

    I did it! I traded my 2001 Toyota Corolla for a 2O24 Tesla Y! The drivability is off the chart! It’s a one pedal driving. You don’t use the brake! When you lift off the accelerator it starts slowing the car down to a complete stop at a stoplight. The Torque is off this chart. You don’t know what real Torque is until you drive a Tesla. It makes driving way easier. I’m a person who is not good with driving cars that I'm not familiar with. When I drove this car it was a natural fit for me. This car is very intuitive and user friendly! Tesla made it really easy to buy through the app. I also purchased Tesla insurance. It's way cheaper. The time of purchase in the app, the government incentive was applied to my purchase. I’m in awe of the Tesla experience!

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      Reviewed March 17, 2024

      Have owned Hybrids since 2003, so going EV was the next step! Leased a long range model Y and am well pleased so far. Generally, I like the roomy interior, the techno gadgetry and the performance. Not too concerned with range anxiety since I still have a Hybrid Highlander for our travel car! Feel like the auto pilot, and the feel of their system is not quite as sophisticated as my Highlander or Venza and really feel the Tesla needs a digital rear view mirror and heads up display! Otherwise I like the drive and feel of the Tesla. It feels a little more sports car’ish and is generally very comfortable, quiet, and refined.

      The technology is not an issue for me but I can see where many drivers might be intimidated by it! Love the storage, the pre-conditioning of the cabin and the cameras and auto pilot display and the general feel of the car! It could use ventilated seats but the seats are generally comfortable! So far I am really liking the Tesla and being able to charge at home and the availability of supercharges while on a trip! So far in 1200 miles I have only use a supercharger one time during a day tip and even then I could have not charged and made it home! But since we needed to stop for lunch I wanted to see how well the supercharges worked! It was easy/peasy and was charged up before we finished lunch! So far I am really liking my Tesla and the EV world!

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      Price

      Reviewed March 13, 2024

      I bought a new Tesla Y LR in September of 2023. As of this writing I have 10,500 miles on it. I was already aware that the actual range will differ from the stated range based on speed and weather. The majority of my driving is within 100 mile range so charging at home is inexpensive and convenient. It is a well built car that fun to drive. 2023 saw a refresh of the Y with better suspension and noise reduction. The $7500 fed tax incentive plus the $2500 state incentive made purchasing this new Tesla a no brainer.

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      Verified purchase

      Reviewed Feb. 19, 2024

      I love our 2023 Model 3, best car I have ever owned, with one exception: My 2017 Mazda 6 and my former Hyundai 2018 Sonata had something that Tesla lacks and has promised for years. THERE IS NO REAR CROSS TRAFFIC ALERT SYSTEM! Despite 10 cameras on all sides and inside the cabin, I cannot rely on a system of alerts for this purpose that I have had on my 7 or 8 year old vehicles and Elon Musk I understand promised several years ago, despite the great ability to send out regular software updates! WHY??

      Steven **

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      Punctuality & Speed

      Reviewed Dec. 5, 2024

      Just got a new Tesla 3. It's sooo fast - I love winning at every stop light. :-) There is so much tech built in that it's crazy. I don't love the trickle charger - you definitely need to add a 220v plug if you're driving any serious distance each day.

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      Customer ServiceOnline & AppProcess

      Reviewed Nov. 27, 2024

      Seeking assistance for ANY issue that is not explicitly listed in the app is virtually impossible. My wife drives a 4 year old S Plaid and loves it. It was purchased for short trips and around town and fulfills its missions admirably. It has needed service only once at the service/delivery facility, but that was an ordeal. We waited over 1 1/2 hours to pick up the car after being given a time and paying for the repair online. Recently we decided to trade in the car on a new one. This proved a terrible experience as the registration process was difficult and getting help virtually impossible. After several days of leaving messages, finding voicemail full, and not being able to talk to a human we got a response only after messaging several numbers that we were cancelling the order. Even with the response we will cancel so as not have to deal with Tesla again.

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      Verified purchase
      Contract & TermsOnline & App

      Reviewed Nov. 26, 2024

      I applied for Tesla's advertised 0% financing offer and provided my Social Security number as requested. This proved to be a huge mistake—I never expected such deceptive practices from a company like Tesla. Without my explicit consent, they distributed my information to multiple lenders, resulting in 8 hard inquiries on my credit report. The Tesla dealership manager had assured me the application would only go to Tesla financing. This practice is unethical and can significantly damage your credit score.

      They claim all information is available in their app, directing customers there for any questions. However, the order agreement wasn't accessible to read or download until after I discovered my personal data had been compromised and confronted Tesla directly. Only then did the buttons become active. I strongly advise potential customers to be extremely cautious when considering Tesla's financing options and purchasing at Tesla dealerships. They employ tactics you'd expect from small, unknown dealers in the suburbs, not from a major company like Tesla.

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      Reviewed Nov. 21, 2024

      Stole my deposit money after offering me a terrible financing plan. Won’t give me back my deposit after denying their financing plan. The guy on the phone who initially sold me the car said I could get my deposit back if I wasn’t pleased with the financing or was rejected. Liars and thieves working at this company.

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      Staff

      Reviewed Nov. 17, 2024

      Michael went that extra mile to ensure that I went home in a cheerful mood owning a new Tesla X (he also helped in my purchase of Foundation Cybertruck)! While all staff members at Tesla are very courteous and helpful, Michael’s smile

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      Tesla Company Information

      Company Name:
      Tesla, Inc.
      Website:
      www.teslamotors.com