Tesla

Tesla Reviews

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About Tesla

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Tesla develops electric vehicles, solar panels and energy storage systems. Since its founding in 2003, Tesla has focused on sustainable energy, integrating autonomous driving features and over-the-air software updates to enhance vehicle performance and user experience.

Pros
  • Advanced technology features
  • Strong performance and acceleration
  • Convenient home charging
Cons
  • Poor customer service experience
  • Delivery and communication issues
  • Frequent software glitches

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Tesla Reviews

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    Page 1 Reviews 0 - 5
    Staff

    Reviewed Feb. 24, 2025

    I own 2 MB cars including E300. I wanted to buy a Tesla for a while and now decided to buy one soon within the next 2 months just as a tribute to Elon Musk and DOGE! He is a genius, and I am sure he already proved that he can save our tax dollar which went down the drain all this time including 42 million to accommodate Illegal immigrants in NY hotels. People who sell their Teslas and attack their showrooms should know there 80 million of Americans are behind Elon and Doge!

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    Customer ServiceEase of Use

    Reviewed Jan. 9, 2025

    After an exhaustive dealers review, I opted to jump into a Tesla EV. I bought Model 3 2025. In short, best ever experience. From the simple APP to configure and buy the car, to the driving experience. It is a luxury car with a completely different driving experience so that I see hard to return to gas vehicles. Model 3 has been upgraded, and they did a fantastic job. I am a mechanical engineer and it was hard to decide the move from gas to EV. Driving is soo cool, that I hardly want to use the FSD... that by the way is awesome. From my parking to the destination, full automatize driving. After several weeks with the cars, by far I recommend it. To note, it was delivered at the Miami Garden location, in Florida... Great service, they call, check by text, everything is fine... really showing care for the customer. This is a clear 5 stars.

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      Punctuality & Speed

      Reviewed Dec. 5, 2024

      Just got a new Tesla 3. It's sooo fast - I love winning at every stop light. :-) There is so much tech built in that it's crazy. I don't love the trickle charger - you definitely need to add a 220v plug if you're driving any serious distance each day.

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      Customer ServicePunctuality & Speed

      Reviewed Oct. 16, 2024

      My very expensive Tesla model X' steering wheel leather deteriorated after just 2 years. I was like, what the hell. So, I called them up on a whim and to my surprise I was told, "Yeah, it's a known problem. When can you come in for your free replacement?" So, I made an appointment for sometime in November - not a big deal. 2 days later I get an email saying, "We can come to you if you'd like." Sure! Well, today, John, the tech came to my house, a full 1/2 hour early, was pleasant; helpful and put on my new steering wheel with a new horn. And, he filled up my tires, noting that they were a little low... Single best service experience of my life! Not really! THE SINGLE BEST SERVICE I'VE EVER EXPERIENCED!

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      PriceOnline & AppEase of Use

      Reviewed May 5, 2024

      I did it! I traded my 2001 Toyota Corolla for a 2O24 Tesla Y! The drivability is off the chart! It’s a one pedal driving. You don’t use the brake! When you lift off the accelerator it starts slowing the car down to a complete stop at a stoplight. The Torque is off this chart. You don’t know what real Torque is until you drive a Tesla. It makes driving way easier. I’m a person who is not good with driving cars that I'm not familiar with. When I drove this car it was a natural fit for me. This car is very intuitive and user friendly! Tesla made it really easy to buy through the app. I also purchased Tesla insurance. It's way cheaper. The time of purchase in the app, the government incentive was applied to my purchase. I’m in awe of the Tesla experience!

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      Customer ServicePriceReliability

      Reviewed March 19, 2025

      I recently had the misfortune of buying a Tesla here, and I must say it's been a disappointing experience. The car's reliability issues have left me stranded on multiple occasions, and the customer service has been unresponsive and unhelpful. The Model Y I purchased seemed like a great idea at first, but the quality control has been subpar. The car's autonomous driving features have been glitchy, and the charging system has been finicky. Not to mention the software updates that have caused more problems than they've solved. I'm not alone in my frustrations, as it seems like multiple Tesla owners are experiencing similar issues. The company's stock price may be taking a hit, but for me, it's the quality of the product that's the real concern.

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      Customer Service

      Reviewed March 17, 2025

      If you want the customer service it is non existent. If you love vehicle and can look past that is fine. They gave me a VIN on new Y and after I bought and paid insurance on next step they gave VIN to someone else. Unacceptable.

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      Customer Service

      Reviewed March 15, 2025

      I purchased a Cybertruck online because it said it was available for immediate delivery, I called the Mohegan Sun dealership and they verified they had the truck onsite and to go ahead with the purchase. After completing the lease and getting insurance I called to see when I would be able to pick the truck up, They explained to me the truck needed to be prepped before I could take delivery. I asked them what the timeframe would be and they told me they no idea and to just wait by my phone for a notification sometime in the future.

      This is not only extremely disturbing as a customer but also as a Tesla shareholder, I can't imagine they don't have a schedule or know how long the prep would take so they could give me a estimate on the date it would be available, like my time is insignificant. I purchased this truck in solidarity with Elon Musk, to help support Tesla and the current situation and for all Elon has done for this country. After calling customer service they confirmed that you indeed must wait by you phone and that they won't give the customer any idea of when the vehicle will be ready. We are Tesla are your time is worthless to us.

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      Customer Service

      Reviewed March 10, 2025

      Hi, I have been a Tesla owner for over a year now, and for the past year, I have been charged monthly for a non-Tesla vehicle charging fee subscription of almost $20 including tax, but I do not have a second car. But I never subscribed for it, I tried to call Tesla Customer Service and at first they were not able to figure out the charges, today I called again and they told me where the charges coming from and cancelled the subscription without any refund. I guess that is how Elon Musk got rich by stealing from their members and by charging us fees that we never signed up for. The Worst customer service and a very unfair company, I do not think it was an accident they initially charged me and blamed it on me that I did this by mistake. DON'T BUY TESLA.

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      Punctuality & Speed

      Reviewed Feb. 26, 2025

      I bought 2021 Tesla Model 3 performance car. This morning 02-26-2025 I went tesla service for wheel alignment and balance and I got range issue. They given me appointment at 10.15 AM. I dropped my car at 10 and they told me 3.15 is delivery time. I went to service station to pick up my car 3.00 PM. They reschedule delivery time to 3.30. Again they rescheduled pickup time to 4.30. I am waiting for my vehicle. Suddenly I got invoice $6,062. I asked them for wheel alignment and balance. I need to pay $6,062? What? They are saying all the wheels are in bad shape. Need to change wheels and tyres then only we can align and balance. Since morning they kept my car when closing the station they are giving that estimate. When I check wheels wheels doesn't have small scratch. Not sure without having single scratch how come wheels will be in bad shape?. This is not at all acceptable.

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      Tesla Company Information

      Company Name:
      Tesla, Inc.
      Website:
      www.teslamotors.com