Jaguar certified pre-owned warranty

For newer Jags, paying extra for CPO status may be well worth it

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When you buy a “Jag,” you’re joining a brand that’s known for its luxury, heritage and performance. However, there’s one thing current Jaguars aren’t known for: impressive reliability. New Jags reportedly suffer from an above-average number of build quality issues that can lead to frequent, costly repairs as they age.

As a result, if you’re keen on buying a used Jag, you might want to find one that’s certified pre-owned (CPO).

But what does Jaguar’s CPO program entail? What makes a CPO Jag more trustworthy than a standard used one? And most importantly, is it worth paying extra for?

Read on to find out.

Key insights

CPO Jaguars include a one-year/unlimited-mile CPO warranty that effectively extends the original five-year/60,000-mile warranty by another 12 months.

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Jaguar’s CPO warranty ranks among the best in the business because it gives you up to six years of combined warranty coverage from when your vehicle was new.

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On average, CPO Jaguars under 3 years old are listed for just $1,000 more than their noncertified equivalents. That upcharge could be well worth it for the bonus warranty and benefits.

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Jaguar will also let you extend your CPO warranty by one extra year for around $1,800, which may be cheaper than purchasing a separate extended warranty.

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Jaguar’s certified pre-owned program explained

If you’re new to CPO programs in general, here are the basics: Certified pre-owned cars are gently used vehicles that have passed a rigorous inspection (designed by the manufacturer and executed by the dealer) and include some sort of extra warranty. Vehicles typically have to be below a certain age/mileage to qualify for certification, and they may also include bonus benefits, like 24/7 roadside assistance.

CPO vehicles are used, but their inspections and added warranty coverage separate them from standard used vehicles.

All major automakers have CPO programs, and Jaguar is no different. In order to qualify, a pre-owned Jag must be under 6 model years old (i.e., a 2018 or newer in 2024) and have fewer than 70,000 miles on its odometer. It must also pass a rigorous 165-point quality inspection at a Jaguar dealer that covers everything from its interior to its transmission.

CPO Jaguar vehicles come with a one-year/unlimited-mile warranty, which you can optionally upgrade to a two-year/100,000-mile warranty. Finally, you’ll receive a handful of secondary benefits, like 24/7 roadside assistance, towing and trip interruption coverage (a handy perk for road trips that we’ll explain later).

» LEARN: What does a car warranty cover?

How good is Jaguar’s CPO warranty?

Jaguar’s added CPO warranty is slightly better than the industry average. A standard CPO car warranty is one year/12,000 miles, so Jag’s one-year/unlimited-mile warranty gives you a little extra breathing room if you have a long commute or like to take road trips.

The timer on your one-year warranty starts either on the day you purchase the CPO Jaguar or the day your five-year/60,000-mile factory warranty expires, whichever comes later. That means if you buy a 2022 CPO model in 2024, you’d still have up to four years of warranty coverage left.

Jaguar’s CPO warranty is also a true bumper-to-bumper warranty, meaning it covers virtually all 2,000+ components on the car except wear-and-tear items, like brake pads and wiper blades. That’s a notable upgrade over Audi’s and Mercedes’ CPO warranties, which are limited to covering just a few hundred parts each.

Speaking of the competition, how does Jaguar’s CPO warranty stack up to its luxury performance rivals?

How does Jaguar’s CPO warranty compare?

On the surface, Jaguar’s CPO warranty is mostly average. As we mentioned, one additional year of bumper-to-bumper coverage is roughly par for the course.

But because Jaguar’s one-year CPO warranty stacks onto its five-year factory warranty, you’re looking at up to six full years of coverage from new. That’s a generous amount of coverage on par with what you’d get on a CPO vehicle from Porsche, Lexus, Genesis, Acura or Lincoln.

*Measured from when you bought the vehicle or the end of your factory bumper-to-bumper warranty; **Measured from when your vehicle was new

» MORE: Best CPO warranties

CPO Jaguar benefits

CPO Jaguar vehicles also come with the following two secondary benefits:

  • 24/7 roadside assistance, including flat-tire and dead-battery assistance, lockout services and towing to the nearest Jaguar dealer
  • Trip expense reimbursements, which cover “reasonable costs” for food, lodging and transportation if your Jaguar breaks down over 100 miles from home, the repairs are covered under warranty and the dealer needs more than a day to complete them

Overall, these are solid benefits for a CPO program, but they’re missing rental car assistance. Some of Jaguar’s luxury competitors reimburse you between $35 and $50 per day to help cover the cost of a rental car while your car is in the shop for warranty work. Jaguar doesn’t, but you may still get lucky with a loaner vehicle if your dealer has one handy.

Is a CPO Jaguar worth it?

Now that you know everything that’s included with a CPO Jaguar, let’s talk about value. CPO vehicles obviously tend to cost more than their pre-owned equivalents, but how much more? Is it worth paying the difference for a Jaguar?

Generally speaking, it’s worth paying extra for CPO if:

  1. It comes with a solid warranty and benefits.
  2. The vehicle in question isn’t very reliable (meaning the bonus warranty coverage has extra value).
  3. There isn’t much of an upcharge for buying CPO.

We’ve established that Jaguar checks box No. 1, but let’s look at the other two qualifiers.

How reliable are Jaguars?

Sources largely seem to agree that Jaguars exhibit below-average reliability.

Consumer Reports didn’t collect enough data to rank Jaguar in its 2023 brand reliability chart, but it did give all five Jaguar models (the F-Type, XF, E-Pace, F-Pace and I-Pace) a Predicted Reliability score of just 2 out of 5.

In a similar vein, J.D. Power didn’t rank Jaguar in its 2024 Vehicle Dependability Study. But, in 2023, the firm found that Jags exhibited 229 problems per 100 vehicles after just three years of ownership, ultimately ranking Jaguar 26th out of 32 brands.

A CPO warranty is actually more valuable on an unreliable car because you’re more likely to make a claim.

RepairPal gave Jaguar a dismal score of 2.5 out of 5.0, resulting in a 29 out of 32 ranking. According to that site, Jaguar vehicles cost around 72% more than the average vehicle to maintain and repair, which is more than double the cost of owning an equivalent Lexus or Acura.

“When I purchased my factory certified pre-owned F-Type less than two years ago, it broke down within 2 1/2 minutes of me leaving the store. That’s right, 2 1/12 minutes later,” said a reviewer from Florida. “Since then it has been in the shop in excess of 20+ (that's TWENTY PLUS) times for various repairs of which numerous were repetitive.”

Needless to say, you’ll want as much warranty coverage as you can get if you choose to own a Jaguar long-term. (Even the reviewer above eventually thanked his Jaguar dealer for taking care of him.)

But how much extra will a CPO warranty cost you?

» MORE: Jaguar maintenance: cost, plans and service schedule

How much does a certified pre-owned Jaguar cost?

To find out how much a certified pre-owned Jag costs, we compared the cost of CPO Jaguars to their noncertified used equivalents.

At the time of writing, we found 154 CPO Jaguars for sale on the East Coast with an average sticker price of $48,889. In comparison, we found 664 pre-owned, 2018-or-newer Jaguars with under 70,000 miles and zero recorded accidents, and the average listing price for these relatively clean vehicles was just $40,597.

$8,000 is a massive gap between used and CPO prices, but it could be explained by the fact that Jaguars depreciate rather steeply after three years.

Paying about $1,000 more for a CPO Jaguar is potentially worth it, given their poor reputation for reliability.

So, we changed our filters to show 2021-and-newer vehicles only, and the results were somewhat shocking. For a three-year-old Jaguar, the average price gap between CPO and pre-owned was just $1,000.

A $1,000 upcharge is far more palatable than $8,000, and it might be worth paying for the extra warranty, benefits and quality assurance it gets you.

But even then, you’re only getting one extra year of bumper-to-bumper coverage on a historically unreliable vehicle. Do you need more?

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Do you need an extended warranty for your Jaguar?

We actually published a full article on extended warranties for Jaguars, but here’s the short version: If you plan to own your Jaguar beyond the combined factory-plus-CPO warranty period (up to six years from new), having extended warranty protection might be a good idea.

The simple reasoning is that Jaguars are usually expensive to own out of warranty, so you may want some added insurance against pricey repair bills.

As for options and cost, Jaguar’s official extended warranties (dubbed “Jaguar Vehicle Protection Plans”) appear to be high quality — but also very costly. One extra year of coverage might cost you $2,500, which is more than double the average cost of an extended warranty.

We called our local Jaguar dealer to ask their opinion on how to maximize warranty coverage for less.

“When you purchase a Certified Pre-Owned Jag, Jaguar actually gives you the option to extend your CPO warranty by another year,” he told us in a charming English accent. “The cost to add an extra year tends to hover around $1,800.”

That means the cost to extend your CPO warranty by another year may be far less than purchasing a one-year Jaguar Vehicle Protection Plan.

When you purchase a certified pre-owned Jag, Jaguar actually gives you the option to extend your CPO warranty by another year. The cost to add an extra year tends to hover around $1,800.”
— a Jaguar dealer representative

Another option is getting quotes from third-party extended warranty providers like Endurance. In our previous article, we found that third-party plans were around 17% cheaper than Jaguar Vehicle Protection Plans. That’s not quite as cheap as extending your CPO warranty, but it may still be worth getting a few quotes from the best extended warranty companies nonetheless.

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Article sources
ConsumerAffairs writers primarily rely on government data, industry experts and original research from other reputable publications to inform their work. Specific sources for this article include:
  1. J.D. Power, “Vehicle Dependability Improves Despite Continued Problems with Technology, J.D. Power Finds.” Accessed April 4, 2024.
  2. Consumer Reports, “Jaguar Cars & SUVs” Accessed April 4, 2024.
  3. RepairPal, “Jaguar Reliability Rating.” Accessed April 4, 2024.
  4. RepairPal, “Acura Reliability Rating.” Accessed April 4, 2024.
  5. Edmunds, “Used Certified Pre-Owned Jaguar for Sale Near Me.” Accessed April 4, 2024.
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