Zurich Vehicle Service Contract Reviews

The dealer was a little bit persuasive, which made me decide to purchase the service contract from Zurich. It seemed like a good idea since the parts on the car are expensive. Plus, I was told that I can cancel anytime, so it was a no-risk type. If I didn't like the service contract or didn't think it was necessary, after a few months, I had planned to cancel. So, I got it. The contract that I have is mainly for tires and wheels, and I've had to replace three wheels, and it might have been four tires by now. The dealer takes care of the claim for me. I would just drop off my car and hope it gets approved, and then pick it up afterwards. The only concerning part was the price, but the contract lasts for quite a few years. My contract also comes with some type of stain removal on the interior. Someone dropped pasta sauce in the vehicle and I couldn't get it all out. So I might try to see if I can get some help with that in the future.

I signed up with Zurich so my Kia is covered if something goes wrong with it, and Zurich has been great. It's well worth the money. The policy covers anything and the only thing that we did not get covered was the windshield. When you have a claim, you just take your car to the dealership, tell them that you got the coverage with Zurich, and they do the work. It's straightforward. There's no “Maybe,” or “Let me find out.” The car gets fixed. We hit a pothole and it destroyed the tire. It happened on a Saturday, so I had to wait till Monday, and the car was taken care of that day. I got brand-new tire and I only had 20 some odd miles on the car. I'm very satisfied. Having Zurich is super convenient.

When I signed up with Zurich, the whole deal, including getting the car, took a long time, but that was good. Zurich serviced everything, and I have full warranty on everything. Even my tire got a nail in it, and they fixed that. It was a tiny, tiny, little nail. I couldn't even see it. I couldn't find it myself. They put it in water, let it bubble up, found it, and then replaced the tire. Toyota submitted the claim for me, and that was that. We also had the recall, which was a federal thing, and that was covered for the hybrid wiring underneath the car to prevent corrosion and shorting out. So far, my experience has been great with Zurich. I feel totally confident that when I take my car in, I'm not going to be charged something erroneous, and that they're doing the right thing. I appreciate what they do and the service that they give.

I planned on keeping the vehicle for more than three years and I'd like to make sure that I'm covered for five years. I purchased the Zurich service agreement with my new vehicle at the GMC dealership, and it was a no-brainer. It was something I wanted, and the reps presented it in a positive fashion. It’s a good plan maintenance-wise, and it has paid off. I got a new tire out of it through the dealership. When you take the vehicle in, you just remind them that you have the service agreement and they take care of everything. They have to verify and dot their i’s and cross their t's but it didn’t take any longer than any normal service. The coverage was above and beyond my expectations. It's been an all-around positive experience to have an extended warranty and to cover the minor things that can go wrong. I'm very happy with the service.

I was tired of repairing my own vehicles for the longest time. So, when I bought a used Ford F-150, I wanted it to be covered under warranty and the dealership gave me Zurich. Unfortunately, I've had claims for a few repairs, a new transmission and an IWE sensor, which is something with the four-wheel drive. The dealership handled filing all the claims when I had the truck in for service, and from what I understand, when I was picking up my vehicle or when they put the claim in, they were quick about getting the approval and going from there. All in all, my experience with the repair process has been good. Some things took a long time 'cause of diagnosing the issues, but other than that, everything was smooth. I'm trying to get my father-in-law to contact Zurich about getting his truck covered.

My Zurich warranty was provided by the dealer and when I recently used it, the claims process was easy. The dealership pretty much handled the whole thing.

I had a flat tire on the road and went to the dealership. They took care of everything. There was no hassle and everything was covered by Zurich. I’m totally satisfied with the experience.

I took the Kia in for service and it went fine. The dealer took care of the claim, so we didn’t have to do the step-by-step process. I didn’t realize we were on the extended warranty with Zurich. I thought we were still on a regular car warranty. We purchased it because it’s needed.

Zurich seemed to offer the best, from what I've been able to find out. The dealership handled the claim when I had one and the process was extremely simple. The experience with Zurich was straightforward, which makes it easier to deal with it.

I have a Ford SUV, and I purchased a tire package from Zurich. I used the service just once and it went great. It was taken care of fast. The entire location spoke to Zurich and everything went well.