Zurich offers extended auto warranties and vehicle service contracts that help protect you from vehicle repair costs. Zurich vehicle service contracts and extended warranties, available in the U.S, and Canada, can cover the cost of parts and labor to repair most major auto components.
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I bought a 4 years 75k miles warranty for my BMW 750Li xDrive and let’s just say the warranty paid for itself more than 10 times. All my repairs were done at the BMW service center. My engine blow up and they replaced it with no issue.
I purchased a service contract from Zurich for an extended warranty, and they called to make sure everything was taken the day before it was covered. Filing a claim was pretty easy. I got a rental car the same day my car got taken care of. It was pretty crazy because it happened on the week of Thanksgiving, but they paid everything and I was back on the road coming 1,500 miles back. I was shocked that they got done as quick as it did.
I had a tire claim for my Chevrolet and the experience was excellent. Pride Chevrolet took a hold of everything and Zurich paid their portion of the claim. I have expensive 22-inch tires, so it is very important to have a vehicle protection plan for my vehicle.
Had a great experience using this warranty program to have my alternator replaced. Everything was quick and easy-can't ask for more than that! The dealer worked seamlessly with Zurich to have my car repaired and back to me within 2 days.
My tire found a pothole and was damaged. That morning Toyota took the order and let me know when the tire would be in which would be in time since I was scheduled to work out of town. The tire did not arrived on the day schedule and was to come in a couple of days. Toyota supplied a rental free of charge. The tire came in and my car was back on the road. I was glad that I had coverage with Zurich.
I decided to purchase a vehicle service contract because I was coming on the 60,000 mark. I had my car repaired and Zurich Vehicle Services paid for the claim. There was a little mix-up in the beginning. For some reason, the service department didn't even know I had the extended warranty. The guy I dealt with called Zurich and it wasn't in the system, so that took a little while. Still, everything got squared away.
I decided to purchase a vehicle service contract because I didn’t want any surprises. Zurich was offered to me as a supplement and I got it for a 2015 used vehicle. I bought the car and I had issues with it. I couldn't drive it back to the dealership so they had me take it somewhere else. When I got it to Chrysler down in the city, I had an issue with it. I told them that I had extra coverage put on that for any electrical component so I wouldn't have an issue. They never called Zurich but I called Zurich after the fact. My warranty was pending because I just bought the vehicle. I paid for the repair and faxed them all the information because they said that they were going to reimburse me the money, but I haven't received money back for that claim yet since December. At this point, I'm not satisfied with my experience with Zurich because it's March and I haven't heard from them.
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My car is a couple of months old and I thought that it was a good idea to get it a service contract. Things happen and I wanna be covered. I then got one from Zurich Vehicle Services. Once, I had an issue with a tire and they had it replaced. They also did a good job with the emergency service.
My car was being repaired by Honda and the reps at Zurich were very professional. The coverage met my expectations and they paid their portion of the claim before I picked the car up.
Within 10 days of me owning my car, the check engine light went on and it was covered through my service contract from Zurich. I got it because of the offer they made and I wanted the coverage. I took the car to Dan Deery. They filed the claim and I haven't gotten a bill at all.
When I decided to purchase a vehicle service contract for protection on the car, the dealer handled it all. Everything was fine with the vehicle service and it was taken care of like I was told it was going to be. I'm assuming Zurich paid off their portion of the claim. I've only used them twice and I was happy with my experience. I would recommend them.
The car is heavy with electronics and I wanted the warranty mainly for that. The vehicle service experience was alright. It was a simple fix. All I paid for was $100 and the rest of it was covered by Zurich.
Zurich called me and I had a couple of things done on my vehicle. I got it done on the Midway Ford, which is a very nice and a less expensive place. I was happy with Zurich's coverage. However, they don't do the reimbursement. I had a problem once with the flat tire. I bought tire insurance through them and they wouldn't let me pay before I send the receipt. Nevertheless, they're good. They answer the phone quick and they get the answers done. Overall, I'm happy with my experience with Zurich.
The dealership recommended Zurich and since getting a service contract is a smart thing to do, I got one from them. So far, my experience with them has been good. Their reps have been top notch and the service contract has done what it said it would do. Once I had a problem with my car's cruise control and there were no questions asked. I did 100%.
I have to get the car serviced every now and then, so paying for insurance versus paying out of pocket is about the same price. The salesman from Zurich was pretty good and their coverage for vehicle repairs met my expectations. I've taken my car in and the shop has changed my oil for free, so that has been claimed. The shop has always taken care of dealing with Zurich for me.
A nail ripped my son's tire to shreds. The dealership filed a claim with Zurich Vehicle Service who then replaced the tire. It was a fine experience overall.
The vehicle service contract with Zurich was included in the purchase plan and we decided to take it. I took the vehicle in for a couple of recalls and the air conditioning went out. We had a good experience and the coverage with Zurich was great. It was very valuable for peace of mind and I was very satisfied.
I bought the Zurich warranty for my Jeep through the Westbury Jeep dealership and when I needed a repair, the dealership submitted it for me. I expected to be covered completely but I still had to pay a fee for it. Then, when I looked on to CARFAX, the jeep has been serviced previously for a tire rotation. Even when I was at the dealership, they told me that my insurance didn’t cover the repair. So the people at the dealership sent me away the first time. It was not a very big issue to begin with. I had to contact other people though in order to come back a second time. The second time, they told me what was wrong and sent me home because they told me I have to schedule it and pay out of pocket myself but they didn’t even know about my warranty. I paid a deductible at the service center and they went through the warranty that was purchased with my vehicle. While my experience with the dealership is a completely different story, Zurich was great.
I'm not a spring chicken anymore so if something were to happen to my car and I'm not being able to afford to have it fixed, having a coverage would be amazing. I talked to Zurich and told them that I needed to get my car towed, and I had a good experience with the claims person. Because I had other problems later after the first visit, the dealership ended up fixing it at no cost. But it took a while and I was a little disgruntled to begin with. Even so, the coverage met my expectations. The only thing I didn't understand about the agreement was that I could take my car anywhere. I thought I only had to take it where I bought the car from. Nevertheless, I'm very satisfied and happy.
I sell cars for a GM dealership. I purchase a vehicle service contract to protect my investment as repairs can be pretty costly. I go for whatever the best value that I can get and Zurich Vehicle Service Contract is the one. They have been good for me. I was very pleased with everything. It was easy to work with them. So I have a Buick LaCrosse. I got it in over at the service, and they took care of the issue. It was running badly, but they got it taken care of. Their service advisers were the ones who dealt with the reps themselves. I would highly recommend Zurich.
I have a used vehicle and it had a decent amount of miles on it. The salesman at the dealership I bought it from recommended Zurich Vehicle Service to me. The two times I've had to use it, things have been handled pretty efficiently. They've patched a tire one time, and then I had to replace another tire because it got a nail in it. Everything was handled right at the dealership and the service technician did most of it.. I brought it in and they looked at it. I was in and out in an hour. I've never had an issue at the dealership. If I had any questions regarding the policy, they're quick to go look it up and double-check and just make sure.
I have a warranty on the tires of my 2018 Toyota Tacoma from Zurich. Then, I recently picked up a nail in the side wall. The shop handled the repair and assessed the situation when I took the vehicle in. I was told they could not repair the tire. They did not have the tire available though so they put my spare on. Then, they ordered the tire. It came overnight so I went back the next day, picked up the tire and they put it on for me. I did not pay anything out of pocket.
\When I bought my new car, I wanted to have better coverage and the salesperson advised me to take Zurich Vehicle Service. When I fell into a pothole and the tire was damaged, I had a nice claim experience. The dealer took care of everything. I gave them the car Friday and they called back Monday. They replaced the damaged part. Plus, they gave me another car. I was very satisfied.
Zurich Vehicle Service covered a lot of stuff on my brand-new vehicle at a very good price. They gave me this compound you're supposed to put on after you wash your car to save the paint. I used over half of it for washing so it's really not enough for a long time. The RamBox that's on this truck driver side cracked. With the purchase of the truck, I got eight free oil changes. So when I took it in at the dealer for an oil change, I had them look at it to fix it. They ended up keeping my truck for two weeks. I got it back and it was not fixed right. The dealership was three hours each way so I lost the entire day. Plus it cost me $100 gas to get there. Nevertheless, their products seem to be fine.
The dealer told me about Zurich Vehicle Service and I got one. I brought my Sentra to there for a tire repair. The service that the dealer provided and the people in the service department, their customer service, were excellent. Then the Zurich coverage met my expectations. From my time with Zurich, they didn’t give me a hassle.
I'd recommend Zurich. When I had a flat, I took my car to the dealership and they took care of everything. The rim and tire package cost $1,800 and it was covered by our Zurich insurance.
Zurich was recommended to me when I purchased my 2018 Hyundai vehicle. I have used their service when I had to have the wheels realigned because I hit a pothole and one of the tires kinda burst. I took it to the dealership and they contacted Zurich. Everything was checked out and it was accepted to be resolved. Zurich paid their portion of the claim.
The service contract with Zurich was discounted and it was an offer we couldn’t refuse, so we got one for the 2018 Buick. So far, the car's been in for one repair. My wife ran over a nail, so we had a tire replacement under the warranty that I almost paid for and the dealership took care of everything for us. The contract already paid for itself, so it has been great.
I have a Zurich Vehicle Service contract for my 2018 Ford. I had a minor problem with my car and I had a great experience when I took it in. I would recommend Zurich.
My experience with Zurich was great and the warranty covered what it said it would. I also didn't pay anything out of pocket.
Thank you very much for taking the time to tell us about your positive experience with Zurich.
-The Zurich Customer Care Team
I thought of getting a service contract for my vehicle to fix the issues that might come up. When I had a flat tire on my 2018 Lincoln, somebody came out to the house and repaired it.
I purchased the extended service contract on the suggestion of finance manager. Like others I have seen on here it was for my "peace of mind". Hilarious! I took my truck in for repairs to the transmission. Everything I read said my truck needed a shift solenoid which is part of the valve body. Once at the dealership the code they got said it was the valve body. Zurich refused to pay for repairs. Instead wanted the dealership to completely drop the transmission and tear it apart to basically find a reason to not pay for the repairs. After my deductible the repair costs would have been around $700, they wanted them to tear apart my transmission and in the event they could get out of it I would be responsible for those repairs as well. I paid way more than $700 for the service contract. What a waste! Buyers beware! They will do anything to get out of paying a claim.
Zurich Vehicle Service Contract expert review by Lauren Fix
Offers four tiers of extended auto coverage that lessen the cost of repairs associated with mechanical breakdowns, damage to vehicle appearance and theft. Sold through most dealerships and honored by most repair facilities in the United States and Canada.
Powertrain plan: Zurich’s most basic extended auto warranty includes rental reimbursement, emergency roadside assistance, and insurance for trip interruption, engine transfer cases, transmissions and drive axles.
Standard plan: Includes everything at the Powertrain level, plus coverage for your vehicle’s suspension, steering, brakes, heating and AC and electrical.
Preferred plan: Supplements the Standard level with insurance for the cooling system.
Comprehensive plan: Zurich’s highest level of coverage includes rental reimbursement, emergency roadside assistance, and insurance for trip interruption, engine transfer cases, transmissions and drive axles, plus coverage for your vehicle’s suspension, steering, brakes, heating & AC and electrical, cooling systems, as well as your car’s interior and exterior.
Zurich Vehicle Service Contract Company Information
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- Zurich Vehicle Service Contract
- 1299 Zurich Way
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