Toco Warranty

Was very informative and very helpful. Was understanding when I was asking questions about policy and help with discount offer. Just was friendly. Would deal with Matthew again. The part didn't like was asking same questions over again but I know overall a good job.

My experience was wonderful. I got the help I needed. You guys are AWESOME!??? Anytime I need extra time with my payment, y'all do everything in y'alls power to make it happen. Y'all are very understanding on folk's situation, and do everything in y'all power to satisfy the customers. Other companies try and get me as a client, but I tell them I'm happy with Toco and been with toco for some years. When they ask how much I pay a month, I tell them and they can't beat y'all price. I tell folks about y'all and will continue to and hope they join. It's needed for those unexpected breakdowns and the price is reasonable, just depends on the mileage. But overall, nice customer service always!

Nichole ** and Fred work with me in getting my car repaired and back to me in a timely manner and did it in such a professional way. Nicole was very informative and kept me knowledgeable about every step that was being made by Toco. I had a great experience with Toco even though my car was down for a few days but Nichole and her colleagues Fred made it a breeze. Thank you Toco for having knowledgeable and professional & informative people on your staff and please know I will be recommending Toco on all my social media and every one of the pages that I am a member on about your great services. ⭐️⭐️⭐️⭐️⭐️

The waiting period on the vehicle page was shown incorrectly as"60 days, 1000 miles". The view the contract page was shown correctly as "60 days, 500 miles". I called in and spoke with Aria who listened and followed my conversation through the different categories as shown above. She stated she would contact the proper department to have this resolved and call me back which she did. She then had me connect to my original email from you to review the correction. Aria was friendly, courteous, easy to understand, knowledgeable and efficient. Aria is a real asset to your company. I have only good things to say about your company, your program and all my contacts with your other employees including Sergio. In these uncertain times, this has become a rarity.. Thank you all very much. Marylyn

I've had Toco Warranty for about four years now. Their customer service is amazing. They are all kind, quick to respond and very knowledgeable. I had a claim last year and it was amazing to see how easily they took care of it. When you have a transmission issue, you don't expect it to be that simple but TOCO really made it that simple. All I had to pay was my low deductible. I would absolutely recommend this to my friends and family which I have already done so and a few of them have signed up. The peace of mind afforded to me through TOCO is second to none, so much so that I even enrolled my second vehicle.

Matthew was great and very helpful over the phone. He went through all the coverage with me. Great experience. He mentioned everything step by step and how to save my oil change receipts and expressed how I had to keep up with it.

Kyle was awesome. Great info and great customer service. He was very informative about the coverages. He went out of his way to help me. He told me exactly what I was getting. i just hope your company is like the rest and deny claims all the time. We are paying you good money every month and want you to do the right thing when it comes to claims.

Esther ** was wonderful. She Explained everything. She went into detail on everything. She was very polite. I would recommend this company to a lot of my friends. It’s a wonderful company. The price was amazing. I had called several places and they wanna deposit and they were so much higher. Thanks for everything.

Nicole ** was excellent!! So very helpful, friendly, and knowledgeable!! We were very pleased with her customer service. We did purchase an excellent plan that got our needs. After researching other companies we went with this one. We are also recommending this company to our friends and family.

Pretty good service, she explained what I needed to know about my car, with a fair price, hope not to use it but if I do, at least I know it’s there, I bit skeptical about the the whole thing but, I pray to god it worth the Investment.

My name is Stephen **. The young lady that service me today she was very knowledgeable and explained everything to me very well. I understood everything she said and I agreed to the terms of this contract and I will let other people know about this contract so if they want to get it they can. Thank you very much. Have a good day.

Pretty good. He examined everything that was covered and explained everything to me. He was very helpful with extended warranty on car I just purchased on 4/7/2021. It's good to know there companies like this out there for people who buy used cars from dealership.

Michael ** did a excellent job in explaining the details of coverage on my Nissan. He was very knowledgeable of all the questions I asked. Also he was very friendly and courteous with a positive attitude. I also love the idea of only having to put a dollar down and low monthly payments

Very good service. Taking time to listen to my problem and quickly helping me get my vehicle back. The car repair shop was well please. The deductible was reasonable. I really dislike when my vehicle is down. So happy to have it back running again.

Mr. Matthew ** was an amazing representative. He made feel very comfortable purchasing this car warranty. His presentations was phenomenal. Mr. ** was very thorough. The perks are great too! $40 credit towards oil changes and the first month free is hard to resist. I highly recommend Toco Warranty to anyone.

Ester was very nice and easy to talk to and very professional. Really knows a lot about the warranty and she ask me if I understood what the warranty can do for me. I got off the phone with peace of mind knowing my car was getting taken care of.

Esther was awesome! Very personable, professional, and thorough! She answered all of my questions, did not pressure me in any way, and was very patient. I appreciate her honesty and ability to be genuine at all times. She was very passionate about her job and the value the company provides. Thanks.

Mr. ** was beyond GREAT! He was very patient, courteous, and made sure we understood everything about our new warranty. He was very helpful & made sure to go into detail about everything that was included. I have already recommended your company to 3 of my relatives.

Great experience with getting all I needed with extended warranty Thru Toco warranty. Kyle ** was great with providing all I need to know on how Toco warranty works for me. Thanks for making easy to chose Toco for my extended warranty.

Very good rates and great coverage. Explained benefits of policy very well. Very friendly and polite. Answered all my questions. I'm very happy and relieved I have coverage if something major happens to my vehicle. I will recommend Toco to family and friends.

Esther was very professional and polite, answering all my questions. She explained the yellow program thoroughly and my payment options. I am very happy with the service that she provided and I would gladly recommend her to my friends and family.

This company is an awesome company. They is reliable and honest. I had them with all my cars and would not change. The people that worked there are very nice and respectful. They make you feel welcome. They make sure you know everything about your policy. They answer all question accurately and respectful.

I had the best experience today and the rep was so helpful! I had a great representative who gave me a good deal. He walked me through everything and called me later in the day to process my order.

I was contacted by Customer service stating my receipt for oil change was not sufficient. Long story short I reached out to Daurie for help and within 2 minutes all my questions were answered and I hope the fax is correct now.

Great convo. Great host. Help me get covered for the best policy plan for me. 2004 Dodge Durango SLT. Thank you guys for the help and the great work you do saving me money on costly repairs your service are needed.

Very helpful and polite and explained everything that I needed to know. Went over everything that I needed to know about the coverage and plan. For a reasonable price, I would recommend the company to more family and friends. The representative help me a whole lot.

I’ve been doing a lot of research about the different extended warranty companies. Toco seems to really have great ratings the agent that I talked to was very friendly and informative about get my plan set up. I like it that I didn’t have to put a large amount of money upfront like some others was wanting. There are some very shady companies out there. My gut tells that Toco isn’t and my gut feeling is 99.9% right.

Wendy was very kind, understanding, reassuring, knowledgeable, and helpful with setting up my new warranty policy. Buying a new auto warranty was something I needed to do for some time and not sure what took me so long to do so. I'm glad I had Wendy to walk with through the entire process with such energy and patience.

Mr. ** was very helpful to choose which plan was the best for me. He was able to provide a plan that met all my needs. And he explained very well what each plan covered and how they would benefit me. I was very satisfied with everything he told me.

I gladly rate rep. Ladarius 5 golden stars for his ability to satisfactorily answer questions regarding my account. I haven’t utilize the full benefits of having this protection on my car other than the assurance of knowing with confidence that I am protected. I feel that in the event I might ever need to file a claim that the experience will be just as respectful, helpful, and of quality. That is my hope and expectation after experiencing such professionalism by this company and their staff.