Toco Warranty

My experience was wonderful. I got the help I needed. You guys are AWESOME!??? Anytime I need extra time with my payment, y'all do everything in y'alls power to make it happen. Y'all are very understanding on folk's situation, and do everything in y'all power to satisfy the customers. Other companies try and get me as a client, but I tell them I'm happy with Toco and been with toco for some years. When they ask how much I pay a month, I tell them and they can't beat y'all price. I tell folks about y'all and will continue to and hope they join. It's needed for those unexpected breakdowns and the price is reasonable, just depends on the mileage. But overall, nice customer service always!

I made a call to Toco Warranty on 12/08/2020. I have to share this. I had thee. Most Wonderful Customer Service interaction with Aaron. He was very courteous, knowledgeable on the claims I filed. He share with me concerning why the work I needed to have done, wasn't covered under my warranty. He explained in detail about my current warranty what was covered and not where I understood. I did have to pay for the repairs out of pocket. Aaron was awesome! Great experience, I would refer Toco Warranty to others. Thanks!

Nichole ** and Fred work with me in getting my car repaired and back to me in a timely manner and did it in such a professional way. Nicole was very informative and kept me knowledgeable about every step that was being made by Toco. I had a great experience with Toco even though my car was down for a few days but Nichole and her colleagues Fred made it a breeze. Thank you Toco for having knowledgeable and professional & informative people on your staff and please know I will be recommending Toco on all my social media and every one of the pages that I am a member on about your great services. ⭐️⭐️⭐️⭐️⭐️

The waiting period on the vehicle page was shown incorrectly as"60 days, 1000 miles". The view the contract page was shown correctly as "60 days, 500 miles". I called in and spoke with Aria who listened and followed my conversation through the different categories as shown above. She stated she would contact the proper department to have this resolved and call me back which she did. She then had me connect to my original email from you to review the correction. Aria was friendly, courteous, easy to understand, knowledgeable and efficient. Aria is a real asset to your company. I have only good things to say about your company, your program and all my contacts with your other employees including Sergio. In these uncertain times, this has become a rarity.. Thank you all very much. Marylyn

I've had Toco Warranty for about four years now. Their customer service is amazing. They are all kind, quick to respond and very knowledgeable. I had a claim last year and it was amazing to see how easily they took care of it. When you have a transmission issue, you don't expect it to be that simple but TOCO really made it that simple. All I had to pay was my low deductible. I would absolutely recommend this to my friends and family which I have already done so and a few of them have signed up. The peace of mind afforded to me through TOCO is second to none, so much so that I even enrolled my second vehicle.

Positive Experience - Mathew was very helpful, he provided excellent customer service and was very patient as I had to make some decisions between Toco, my dealer and a few other alternatives. I would be happy to recommend him to my friends.

I haven't had but good things experienced with Toco Warranty. They provided fast service when I had to have my car towed. I haven't had but two car issues since I enrolled in Toco Warranty- both issues quickly resolved. Thank-you. I would and will tell my friends about Toco Warranty if they are seeking extended car warranty.

My Rep Joey was very attentive, his customer svc. was absolutely impeccable, he ensured all my needs were met and tried his best to assist in renewing my contract successfully! I was very pleased w/ outcome & would recommend this warranty company to my family/friends, they have been so helpful & expedited my claims when needed.

Kyle was very professional and kind. I wish every caller was like him. He took his time and carefully explain things very well. He called me back in a hurry instead of waiting all day. He tried every which way to get me on board.

My experience with Shannon was very pleasant. She was very courteous and very thorough. She did verify my information and I did not have to repeat anything. She had a very positive attitude. I will recommend TOCO to others. The package offered met my budget. Compared to other warranty companies TOCO is very competitive. Being a senior I am able to fit the price into my budget. All options given were very comparable.

My experience with Porcia was great. Very informative. Easy to work with. Knowledgeable of the product. Great customer service. Advised me of my options. Verified I had No more questions or concerns. My experience was grand. Would recommend Porcia to other customers. She was great!

George has always been very helpful everything I have called there for assistance. I would highly recommend your company to anyone. All of my questions and concerns were answered and handled in a timely manner. He has always been very professional.

Great experience and very polite and answered all questions that I had. Knowledgeable guy.. I appreciate him for being very honest. Thank you. Thank you Thank you thank you so much! I’m glad I am a member of TOCO warranty.

She was very good with helping me get a warranty.... She really deserve a raise for going above and beyond. Also she was very experienced at her job and what she is doing for the organization. I wanna say thanks.

Derrick was very helpful and very friendly. Really knows his job. Would do business with him again. Great experience, I know my son will be safe at school now and don't have to worry about his car. Thanks again for the great service. Thanks You Derrick. From the ** Family (Clark Atlanta: Jayson **).

I have used my warranty on several occasions from a battery jump, a flat tire changed to a couple of major replacements on my truck and I must say the service I have received from Toco has been EXCEPTIONAL. I have recommended Toco to several people. I have read a lot of reviews on other warranty companies that they say are crap but Toco warranty is not one of those companies. The Customer Service/Administrators are extremely helpful and pleasant to talk with and go ABOVE AND BEYOND to answer any and all your questions. Even though my monthly payment went up I still renewed my contract for another 3 years.

She was exactly by providing information to ensure I understand the policy. I love how she made notes to call back to ensure that I had time to think about coming back to the company. She was a pleasure speaking with, she was friendly and I will truly miss those check-in calls. She brings value to your company my making sure the customer feel like family.

Signed up with Toco today, speaking with Matthew was awesome. He is very professional and helpful but it's also just like speaking with a friend. He shows you that he is grateful for your business and not just trying to fill some quota.

Michael is a diligent and professional representative. Renewal of our policy was seamless today. No negative issues whatsoever. Price escalation for new policy is not cost prohibitive. I am also in the process of requesting a quote for a second vehicle.

My sign-up experience was very easy and I enjoyed how the customer service rep. went over the process, cost and how thing worked. He explained what came with the contact, what was covered and what was not covered. He also went over how to file a claim, what other benefits came with the contract.

I am a new customer but the process to register was very easy. I hope I don’t need to use it but is perfect for a peace of mind. There is a one month wait period but I only paid one dollar for the first month through a promotion through my job. Thank you.

Great customer service and great value. Would highly recommend to anyone looking for a vehicle warranty that provides excellent customer service and value for the money. They even pay for oil changes four times per year. What a deal for the money. I was thinking about trading my car in but now that I have an extended warranty I believe I will keep my car for 3 more years. But just in case I decide to sell my car, the warranty is transferable to the new owner for a $75.00 fee. This is a great selling point if and when I do decide to sell the car.

Pleasant conversation. Excellent knowledge of product. Will refer friends based on my experience. Curious to see if the rubber meets the road when it becomes necessary to file a claim. If you are as good as you represent yourselves to be, I will come and work for you.

I just purchased my first car this week and sadly warranty was too expensive at the dealership. Kyle was able to find me a great deal. He was super kind, patient and extremely helpful. I feel good knowing that if anything goes wrong I am in safe hands. Thank you all and thank you Kyle.

Best customer service and extended warranty. I tell all my friends. I have had 2 things done to my truck. So far the service was great. Jessica with customer service was great. She was patient and understanding. The employees there are great. I'm trying to get my dad to join too.

I had Toco Warranty before, and I'm your returning customer again, Mr. Kyle ** guided me through the sign up process smoothly, and without any problem, I'm pretty happy so far with the customer service and experienced agents. He explained the joining process in details. I think I could recommend to others for this company.

Dylan was great. He has excellent service and was very patient, and courteous I would recommend Toco to others as long as representatives are like Dylan. He took the time to cover information I wasn't aware of and I appreciate it. Thank you Dylan.

Nicole M is an amazing customer service representative. I am excited to be part of the Toco family. I think it is a great comfort to know that you are covered if something were to happen. I will recommend Toco to everyone I know.

Micheal was great, very personable and professional. I really appreciate the interactions with your sales team as they have been helpful both times I've done this. Usually I dread calls like these, but I can honestly say that I enjoyed speaking with the rep today!

This company is seems to be a great way to ensure up vehicle will be well maintained. I believed I got a great deal. Only paying $60 something a month and I get rental services, roadside, and 0 co pay.