Volkswagen Reviews

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About Volkswagen

Volkswagen is a German car manufacturer of sedans, SUVs, wagons, convertibles and compact cars. Read reviews for their models:

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Volkswagen Reviews

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    CoveragePunctuality & Speed

    Reviewed Jan. 26, 2026

    Purchased a 2022 VW Tiguan new at Bommerarito St. Peter’s Mo. Started seeing the check oil light come on. Check the dip stick and it was a quart low. I had just it in for and oil change. Long story short it’s internally consuming oil and needs a cylinder head replaced. As of November 5th 2025 my car is torn apart at the dealership waiting in the part. I when down there today January 26th 2026 to trade it in for a new one. They told me I would a very low trade in value because it does not run and drive! So they got me by the **s so to speak. So I’m stuck without a car until the fix it.

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    PriceBilling

    Reviewed Jan. 11, 2026

    I bought my brand new Atlas Peak Edition at the end of October, it was towed 11/13 due to electrical failure & they just charged battery and sent us on our way. 12/26 It was towed for same thing & they have now replaced computer brain. No payment for either tow. No loaner car for 2 weeks. No offer of rental or anything. Will never buy from VW again. Terrible treatment of customers.... **

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      Coverage

      Reviewed Nov. 24, 2025

      I have a 2024 Atlas Cross sport that has been in the shop for numerous issues that are still unresolved. It has never stayed less than a month in the service department with the longest time 3 months. They still cannot fix my car.

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      Customer ServicePricePunctuality & SpeedTransparency

      Reviewed Nov. 15, 2025

      This is in reference to my 2023 ID4. Since July of this year, the car has lost all navigation (see pics) and the ability to read signs (dynamic sign reading of speed limits). Since the car can't recognize its location, the ability to schedule a home charging (ie- 2-6am) can't be established. Both the sign reading and the ability to charge on schedule have been beyond a difficult adjustment. Alarms go off all the time in the vehicle that are distracting and unsafe. Furthermore, the ability to plan a trip around charging stations is also lost. Multiple attempts at resolution through the dealer and VW Corporate have fallen on deaf ears. All that I'm told is that the problem is a software issue (Verizon), but that no update is available. I've been driving this car like this for over 3 months without remediation. I look forward to hearing from you soon. Thank you!

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      MaintenanceStaff

      Reviewed Nov. 14, 2025

      This has been the ULTIMATE worst experience ever. I have been leasing vehicles since 2007, and not one time have I ever dealt with what I am dealing with now. I leased a 2025 Volkswagen Tiguan on Aug 18th, at Hoover Volkswagen Lithia Springs. August 20th the car was in the shop because the car kept shutting off on me, while driving. Oct 31st the car broken down on me, voltage issues. Nov 3rd car broke down yet again for the same voltage issue. Customer care’s representative was VERY nasty. Would not let me get a word in and refused to do anything about buying this vehicle, that OBVIOUSLY is not a good car, back. I told her, I do not feel safe driving in that vehicle. She told me; "Well, then maybe you should just tow the vehicle to your home, if you don’t want to drive it!!!" WILL NEVERRR RECOMMEND A VW CAR!!!!

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      Verified purchase
      Staff

      Reviewed Oct. 2, 2025

      I have a 2023 VW Taos Comfortline AWD that I got new in July 2023. As of October 2025, with mileage of about 28,000 km, this car has experienced several recurring problems. There's a jerky acceleration whenever the car is moving from a stop, wiper blades needing replacement twice within 2 months after purchase, engine oil leaks in January 2025, a transmission failure requiring a new one in April 2025, extremely high fuel consumption for a 1.5 L engine (about 12 L/100 km) even with careful driving, and the Rear Brake pads needing replacement every year. According to information from VW Service Advisors, the issue with the rear brake pads is common across all VW model types and not only on the Taos, which is concerning.

      In short, it’s better to consider a brand other than Volkswagen. The repetitive, time-consuming repairs at the VW dealership have been exhausting, with problems seemingly endless. Volkswagen, in my view, is the most unreliable German car brand, and I won’t get a VW again. I initially believed a new car would reduce reliability concerns, but my experience with the VW Taos has been disappointing and has proven otherwise.

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      Reviewed Sept. 17, 2025

      Don’t buy a VW especially a Taos. I have owned 6 VWs in the past and will never buy another. I have had issues with CarPlay intermittently disconnecting as well as a delayed acceleration issue. The car needs to be diagnosed but seeing as though both of these issues present intermittently the dealership and VW cooperate are saying I may need to pay the diagnostic fees. Terrible company but anything else.

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      Reviewed Sept. 16, 2025

      I would put no stars for a dangerous piece of junk. If you have kids, if you have a family, never buy a 2009 Volkswagen Routan SEL. This is a complete death trap!!!! At 99,000 miles for a 2009, I don’t know where to begin. This 2009 Volkswagen Routan SEL is a danger to the owner and everyone else on the ROAD!

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      Contract & TermsCoverage

      Reviewed Aug. 28, 2025

      In August 2024 my brand-new VW ID.4 self-accelerated out of control and drove into the Gulf Coast of Mexico. VW towed it to their Corpus Christi dealership, where it has sat ever since. Instead of repairing it or honoring their October 2024 buyback agreement, Volkswagen left me stranded, ignored my case, and now I’m facing a $48,567.64 debt collection notice for a car that’s been sitting on their lot for a year. I still have app access showing the vehicle at the dealership. VW has not repossessed, resold, or repaired it — they just dumped the problem on me. I’m sharing this because I think people deserve to know how Volkswagen treats its customers when their cars fail in dangerous ways.

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      Staff

      Reviewed Aug. 27, 2025

      I would never buy a Volkswagen if I were you. Ignition broke down after 6 months since buying it. Has been sitting at a Volkswagen dealership for 2 months now claiming the part is on back order. Zero initiative from the company, the employees or anyone with Volkswagen. People cannot go months on end without their vehicle especially in this economy. If you want to not have a working car for extended periods of time be my guest and buy a Volkswagen.

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      Volkswagen Company Information

      Company Name:
      Volkswagen
      Website:
      www.vw.com