Volkswagen Reviews

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About Volkswagen

Volkswagen is a German car manufacturer of sedans, SUVs, wagons, convertibles and compact cars. Read reviews for their models:

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Volkswagen Reviews

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    Page 1 Reviews 0 - 10
    StaffReliability

    Reviewed June 2, 2025

    I actually wrote Volkswagon and they gave me a bunch of policy and procedure we will work with the dealership. I wrote them to tell them how extremely far in life they put me behind because I still don’t have a dependable car. I leased a Passat which is no longer on the market, that I had planned on buying. But the compressor in it blew 2x in about a year along with multiple problems so I rolled out of that lease into a Tiguan, because I had days and that was one of the few cars left on the lot.

    My parents made me buy that one out after the lease cause they had been cosigning needless to say every 2 days I am in the dealership because the check engine light comes on. They did such a wonderful job at not helping them. But the dealership has been nothing but good to me. Lots of wasted money when I just wanted a reliable car. Back to square one now I don’t even drive it cause I am so sick of it. I drive my dad’s extra truck from 2012. lol 😆 gonna take it back in again and then same thing will happen. I feel used & they feel like they owe me a car or 2!

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    Reviewed May 28, 2025

    This is first Volkswagen and I am HIGHLY DISAPPOINTED. 2021 Volkswagen Atlas and the hood cable dance latch broke while I was traveling creating $$$$ of problems. After research I learned this to be a common problem with this year model. It happened 2024 and after many attempts to contact Volkswagen I was told there was nothing they could do. Truly disappointing to find a manufacturer not standing by their products.

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      Punctuality & SpeedReliability

      Reviewed May 27, 2025

      Absolutely unacceptable. I had my rear brake pads replaced at 22,464 miles under warranty due to premature wear—something even the dealership documented as “outside of spec.” Now, barely 11,700 miles later, my rear pads are already down to 4mm and no one is taking accountability. Volkswagen Customer Care offered zero help, despite this being a repeat failure of a known defective part that was supposedly fixed under warranty. Even worse—my front pads were replaced under warranty at another dealership with functional parts at 10k miles, and they’ve had no issues. Meanwhile, the rear ones were clearly slapped on with the same recalled garbage, and now I'm being told tough luck.

      This isn’t wear-and-tear. This is unresolved premature failure of a critical safety component. I’ve filed a complaint with the NHTSA and will continue to escalate until this is resolved. I shouldn't have to chase down corporate accountability for a repair they already admitted was defective once. I was a loyal VW customer. After this experience? Never again!!

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      Price

      Reviewed May 4, 2025

      I think I bought a lemon. Electrical issues since Day 1, brought car back to dealer many times to get it fixed. Dealer couldn't find any problems, Told me if I keep bringing it back, they will start charging me diagnostic fees. Car is less than a year old. Bad car, bad service. Buy a toyota instead.

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      Reviewed April 30, 2025

      My 89-year-old mother purchased a new 2023 VW Taos in 1/23. At 14,000 miles, the car needed new brakes in the rear. $845 to replace brakes and rotors at the dealer. Never in my life have I seen brakes go out this fast. VW says they will not warranty it. I am pissed and because of this, no one in my family will ever buy another VW. In fact, my mother wants to trade the car in for a Toyota or Honda. It's sad this is happening to her but I will talk with my legal counselor to see what if anything can be done. All I can say is beware of VW's.

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      Reviewed April 16, 2025

      I bought my 2023 Tiguan brand new from your dealership, and ever since the first oil change, I’ve had problems with the oil level dropping around every 3,000 miles. The first time it happened, it was 2,000 miles before the oil change was due. I spoke with the service manager, and he told me it was normal. But the problem has continued ever since.

      Every time the low oil warning shows up on the dashboard, the level is already very low and I have to stop and add oil right away. I can’t ignore it or wait. So now I always have to keep a 1-liter bottle of oil in my car just in case. And I still have to pay for the regular oil changes on top of that. No one mentioned this issue when I bought the car new. If it wasn’t financed, I’d have sold it by now. After two years of this and no real solution, I’m really disappointed. I wouldn’t recommend this car to anyone based on my experience.

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      Reviewed March 28, 2025

      My VW Atlas had coolant issues a year after purchase. I took it in and they were unable to find the cause but after topping off was fine. Recently the issue recurred and now it was just 10 days out of warranty. While other companies are willing to honor a goodwill for being close the warranty, VW refused. The dealers are also unwilling to do anything.

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      Reviewed March 24, 2025

      Volkswagen Jetta 2016 – EPC Light & Turbo Malfunction – Manufacturer Defect? I own a 2016 Volkswagen Jetta and recently had the EPC light come on. After taking it to the dealership (Volkswagen of Burlington on Route 130 in NJ) they diagnosed it as a turbo malfunction and quoted me $4,500 for the repair. After doing some research, I found that many other Jetta owners have experienced the same issue, which makes me think this is more of a manufacturer defect rather than something caused by my driving. Also my research reflect that the cause has something to do with oil used and proper lubricant. I’ve only ever taken the vehicle to be serviced at the Burlington Volkswagen on rte 130 and have done so according to Volkswagen service schedule.

      It’s incredibly frustrating that Volkswagen isn’t taking responsibility for what seems to be a widespread issue. If this is a design flaw, why should owners be forced to pay out of pocket for such an expensive repair? I’d love to hear from other Jetta owners—have you experienced this problem? Did Volkswagen offer any assistance or acknowledgment of the issue? Please share your experiences! My wife owns a 2007 Honda CRV and it’s still running well; yet VW lifespan is 9 years younger and its life is nearly over. Again, I will appreciate your responses, Volkswagen what do you have to say about your product? #VolkswagenJetta #EPC #TurboFailure #VWProblems #VolkswagenBurlington #ManufacturerDefect

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      Customer Service

      Reviewed March 7, 2025

      I paid off my car lease on 2/8/25 and Volkswagen cashed my check on that day and then they have an outside person that handles the title paperwork. This new vendor finally got the paperwork on 2/28/25. I have called Volkswagen numerous times asking when I will have the title since they have my money and I have nothing. They first said I would have the title by 3/5/25 or 3//6/25 so those days went and gone with no title. So after calling again on 3/5/25 they said, "Here is the FedEx two day tracking number," and expected to have the title after many delays on 3/7/25. I checked the FedEx tracking number each day on 3/5, 3/6, and again on 3/7 and each day FedEx said they were waiting for the package. I asked FedEx when I would have the package and they said to call Volkswagen.

      I called Volkswagen and I said when is FedEx going to have the package so they can ship the title to me. They said he didn't know since they don't handle that part. I said, "Can you call them and ask them when they will give the package to FedEx." He said they can't call out and for me to not get upset over a few days yet he doesn't know when FedEx will get the package. I find that to be horrible service and they don't care since they have my money and I have a car without a title that is worthless without the title. I think they don't want you to pay off a lease and want you to buy another Volkswagen but I didn't want to since they have such a low resale value after the lease since their cars are not selling well.

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      CoveragePunctuality & SpeedReliability

      Reviewed March 6, 2025

      My wife really loved this car, minus some of the dash alert quirks and loud turn signal noise. Great gas mileage. However, we experienced a blown head gasket which required the car to be towed. Well within the 36 months but over 36k mileage by 154 miles. VW road side assistance wouldn’t consider reimbursing any of the $250 tow fee. Thankfully VW service covered the repair and rather quickly to their credit. BUT, it doesn’t say much for overall quality and reliability when this type of repair is needed at such low mileage. Beware of this experience, we will not be considering a VW vehicle ever again.

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      Volkswagen Company Information

      Company Name:
      Volkswagen
      Website:
      www.vw.com