Volkswagen Reviews

This is in reference to my 2023 ID4. Since July of this year, the car has lost all navigation (see pics) and the ability to read signs (dynamic sign reading of speed limits). Since the car can't recognize its location, the ability to schedule a home charging (ie- 2-6am) can't be established. Both the sign reading and the ability to charge on schedule have been beyond a difficult adjustment. Alarms go off all the time in the vehicle that are distracting and unsafe. Furthermore, the ability to plan a trip around charging stations is also lost. Multiple attempts at resolution through the dealer and VW Corporate have fallen on deaf ears. All that I'm told is that the problem is a software issue (Verizon), but that no update is available. I've been driving this car like this for over 3 months without remediation. I look forward to hearing from you soon. Thank you!

This has been the ULTIMATE worst experience ever. I have been leasing vehicles since 2007, and not one time have I ever dealt with what I am dealing with now. I leased a 2025 Volkswagen Tiguan on Aug 18th, at Hoover Volkswagen Lithia Springs. August 20th the car was in the shop because the car kept shutting off on me, while driving. Oct 31st the car broken down on me, voltage issues. Nov 3rd car broke down yet again for the same voltage issue. Customer care’s representative was VERY nasty. Would not let me get a word in and refused to do anything about buying this vehicle, that OBVIOUSLY is not a good car, back. I told her, I do not feel safe driving in that vehicle. She told me; "Well, then maybe you should just tow the vehicle to your home, if you don’t want to drive it!!!" WILL NEVERRR RECOMMEND A VW CAR!!!!

I have a 2023 VW Taos Comfortline AWD that I got new in July 2023. As of October 2025, with mileage of about 28,000 km, this car has experienced several recurring problems. There's a jerky acceleration whenever the car is moving from a stop, wiper blades needing replacement twice within 2 months after purchase, engine oil leaks in January 2025, a transmission failure requiring a new one in April 2025, extremely high fuel consumption for a 1.5 L engine (about 12 L/100 km) even with careful driving, and the Rear Brake pads needing replacement every year. According to information from VW Service Advisors, the issue with the rear brake pads is common across all VW model types and not only on the Taos, which is concerning.

Don’t buy a VW especially a Taos. I have owned 6 VWs in the past and will never buy another. I have had issues with CarPlay intermittently disconnecting as well as a delayed acceleration issue. The car needs to be diagnosed but seeing as though both of these issues present intermittently the dealership and VW cooperate are saying I may need to pay the diagnostic fees. Terrible company but anything else.

I would put no stars for a dangerous piece of junk. If you have kids, if you have a family, never buy a 2009 Volkswagen Routan SEL. This is a complete death trap!!!! At 99,000 miles for a 2009, I don’t know where to begin. This 2009 Volkswagen Routan SEL is a danger to the owner and everyone else on the ROAD!

In August 2024 my brand-new VW ID.4 self-accelerated out of control and drove into the Gulf Coast of Mexico. VW towed it to their Corpus Christi dealership, where it has sat ever since. Instead of repairing it or honoring their October 2024 buyback agreement, Volkswagen left me stranded, ignored my case, and now I’m facing a $48,567.64 debt collection notice for a car that’s been sitting on their lot for a year. I still have app access showing the vehicle at the dealership. VW has not repossessed, resold, or repaired it — they just dumped the problem on me. I’m sharing this because I think people deserve to know how Volkswagen treats its customers when their cars fail in dangerous ways.

I would never buy a Volkswagen if I were you. Ignition broke down after 6 months since buying it. Has been sitting at a Volkswagen dealership for 2 months now claiming the part is on back order. Zero initiative from the company, the employees or anyone with Volkswagen. People cannot go months on end without their vehicle especially in this economy. If you want to not have a working car for extended periods of time be my guest and buy a Volkswagen.

VW is a total scam. 4 year lease and at turn in they went wild on definitions of 'excess' wear and tear with a bill we got weeks later. At turn-in not a single word was said. We took good care of the car and handed in another car 4 year lease with Mazda the exact same day. We got money BACK with Mazda and VW charged us $900, willing to take half off if we leased another vehicle with them. Again, total scam of a company. They showed me photos of the 'excess wear' which included 2 small hood scratches less than 2 millimeters in size (could barely see them) and some small scratches <2 inches on the bumper. By their own definition of 'excess' it didn't fit but they want their money. DO NOT LEASE WITH THIS COMPANY.

I have been a VW enthusiast for many years until I purchased my 2018 Tiguan certified used. The engine issues are never ending. VW claims that burning 1qt of oil per 1000km's is normal. Perhaps in 1983 that was common but I'm confident this is not "normal" for engines produced today. Last August the engine needed valve seals replaced to stop the leaking and burning oil issue, this was covered under the extended warranty at a cost of 7000$. Exactly, 12 months later the engine is burning and consuming oil again, engine was inspected and now the recommendation is to replace the head of the engine completely also at an estimated cost of 7000$. However the warranty is now expired and VW has no intention of covering this second engine repair. I WILL NEVER PURCHASE A VEHICLE FROM VW-AUDI ever again.

My 2022 Volkswagen TAOS has been in the shop since late February 2024 and not returned to me due to two essential parts are not in stock. Both myself and the repair shop I am dealing with have contacted Volkswagen Manufacturer several times each, please tell me how not one employee has an explanation to how they have not stocked my parts within six months?! No waiting list, no timeline! I asked to speak to a supervisor and was denied. At this point, I regret purchasing a Volkswagen. I’m in good standing payment with my vehicle and not able to drive it. I was not provided a lender car or any extra support to get my parts, it’s been a nightmare trying to get my car back and trying to handle my day-to-day tasks, relying on others to help me.