Volkswagen Reviews

I think I bought a lemon. Electrical issues since Day 1, brought car back to dealer many times to get it fixed. Dealer couldn't find any problems, Told me if I keep bringing it back, they will start charging me diagnostic fees. Car is less than a year old. Bad car, bad service. Buy a toyota instead.

My 89-year-old mother purchased a new 2023 VW Taos in 1/23. At 14,000 miles, the car needed new brakes in the rear. $845 to replace brakes and rotors at the dealer. Never in my life have I seen brakes go out this fast. VW says they will not warranty it. I am pissed and because of this, no one in my family will ever buy another VW. In fact, my mother wants to trade the car in for a Toyota or Honda. It's sad this is happening to her but I will talk with my legal counselor to see what if anything can be done. All I can say is beware of VW's.

I bought my 2023 Tiguan brand new from your dealership, and ever since the first oil change, I’ve had problems with the oil level dropping around every 3,000 miles. The first time it happened, it was 2,000 miles before the oil change was due. I spoke with the service manager, and he told me it was normal. But the problem has continued ever since.

My VW Atlas had coolant issues a year after purchase. I took it in and they were unable to find the cause but after topping off was fine. Recently the issue recurred and now it was just 10 days out of warranty. While other companies are willing to honor a goodwill for being close the warranty, VW refused. The dealers are also unwilling to do anything.

Volkswagen Jetta 2016 – EPC Light & Turbo Malfunction – Manufacturer Defect? I own a 2016 Volkswagen Jetta and recently had the EPC light come on. After taking it to the dealership (Volkswagen of Burlington on Route 130 in NJ) they diagnosed it as a turbo malfunction and quoted me $4,500 for the repair. After doing some research, I found that many other Jetta owners have experienced the same issue, which makes me think this is more of a manufacturer defect rather than something caused by my driving. Also my research reflect that the cause has something to do with oil used and proper lubricant. I’ve only ever taken the vehicle to be serviced at the Burlington Volkswagen on rte 130 and have done so according to Volkswagen service schedule.

I paid off my car lease on 2/8/25 and Volkswagen cashed my check on that day and then they have an outside person that handles the title paperwork. This new vendor finally got the paperwork on 2/28/25. I have called Volkswagen numerous times asking when I will have the title since they have my money and I have nothing. They first said I would have the title by 3/5/25 or 3//6/25 so those days went and gone with no title. So after calling again on 3/5/25 they said, "Here is the FedEx two day tracking number," and expected to have the title after many delays on 3/7/25. I checked the FedEx tracking number each day on 3/5, 3/6, and again on 3/7 and each day FedEx said they were waiting for the package. I asked FedEx when I would have the package and they said to call Volkswagen.

My wife really loved this car, minus some of the dash alert quirks and loud turn signal noise. Great gas mileage. However, we experienced a blown head gasket which required the car to be towed. Well within the 36 months but over 36k mileage by 154 miles. VW road side assistance wouldn’t consider reimbursing any of the $250 tow fee. Thankfully VW service covered the repair and rather quickly to their credit. BUT, it doesn’t say much for overall quality and reliability when this type of repair is needed at such low mileage. Beware of this experience, we will not be considering a VW vehicle ever again.

Bought a 2023 Atlas Cross Sport. Had problems from day one, took to shop. They could not fix it. Filed buyback suit twice. They kept dragging me along. Kept denying buyback. Car almost got me killed a bunch of times. Worst car company I have ever dealt with. Had to trade it off. And of course I am the loser of it all. Lost a lot of money!

I have never owned a car with more recalls and just general problems. Worst experience I have had in 30 years of driving. They make the most simple things super expensive. If I could go back in time I would punch the man who created Volkswagen right in the mouth

The decline of Volkswagen is a real shame. They used to make a reliable car that would last a number of years and over 100,000 miles. Now they unapologetically make pieces of crap and offer zero customer service. Do Not Buy! You'd be better off with a Fiat.