Spirit Air Reviews

I am so happy they shut them down, they are a scamming bunch of foreigners who don’t speak English and ripping off people with that luggage prices. They ripped and stole my money even though I didn’t bring my luggage on. It was too expensive. I’m so happy they shut them down. They didn’t mind ripping me off and I am disabled. Thieves. I hope they never come back. Thieves.

It had been ten years since the last time I chose to fly by air. I was forced to recently and after my miserable experience with Spirit Air, I never will again. A nightmare of confusion weaponized with gross upselling — every time you think you are all set there is one more step you never had to deal with before for more money. I would rather eat glass than deal with this substandard hustlers again. Pay the extra bucks and avoid this grift unless you have no other choice.

How do you only have 1 crew to help with bags. I have been waiting for over a hour and still no bags. Please do better.

My flight was cancelled at the last minute, leaving me stranded without any reasonable alternatives. I was not offered a replacement flight until four days later, which is an unacceptable delay. Additionally, no assistance was provided for accommodations during this time, nor was there any support offered to address the significant inconvenience caused.

Spirit, this was a disgusting and unacceptable experience. Ruben handled the situation terribly. My parents are two older adults, and they were moved from gate to gate five different times. On top of that, they refused to provide wheelchair assistance even though it was clearly needed. This was not only disorganized, but also deeply disrespectful and inhumane. No passengers, especially older adults, should be treated this way. The lack of care, communication, and basic human decency was shocking. Spirit should be ashamed of this level of service.

Worst airline, they changed my return flight a day earlier 2 days before our weeklong family spring break trip to Miami. Gave us options if we want to cancel the flight. We had made resort reservations and other plans. Poor service. I wonder why FAA doesn’t do anything to penalize Spirit airlines.

My experience with Spirit Airlines was one of the worst I’ve ever had. It was a complete chain of negligence, poor organization, and disrespect from the staff in Orlando. My wife, a friend, and I were flying from Boston to Houston with a connection in Orlando, all under one single reservation. The flight from Boston departed 45 minutes late, despite perfect weather and the aircraft already being at the gate. When we landed in Orlando, the plane sat on the runway for another 25 minutes, leaving us with almost no time for our connection.

Pitiful! Canceled an international flight reservation with no notice!!! And then they hang up on me after 45 minutes waiting to speak with a live person.

Terrible services, Spirit airlines keep delay over and over, I booked with spirit airlines round trips and they delayed so many times. Employees were so rude, so mean, and pushed my sons so hardly when he tried to get in air plane. I will not go to this airline again, I’m so disappointing about customer services. Now I know why your flights are cheap, cheap about customer service and cheap about keeping delay flights. If there is vote for using this airline, I will vote minus

No Absolutely one of the worst travel experiences I’ve ever had. We originally booked a flight with Spirit Airlines for March 21 at 12:29 PM, departing from Chicago to San Juan, Puerto Rico. Leading up to our trip, we kept receiving email confirmations that everything was on time. No issues at all. Then, the moment we arrived at the airport, we were blindsided with an email saying our flight was CANCELLED. No warning. No heads up. Just canceled. The only options given were to rebook or take a refund. The earliest available rebooking wasn’t until Tuesday, which completely ruined our plans, so we were forced to take a refund and book last-minute tickets with United Airlines costing us significantly more money out of pocket. We were told our baggage would be transferred to our return flight, which added to the confusion and stress. Unfortunately, it didn’t end there.