Delta Air Lines

My booking for Atlanta at the last-minute was never possible without the assistance of Delta Air Lines. The Delta Air Lines travel agency team in the United States gave me the best deals for the Last-Minute Atlanta Flights Booking as well. I booked Delta Airlines Booking for Atlanta and saved around $40 on my tickets. Thanks a lot again!

There were a few flights that were overbooked so I chose to volunteer my seat and get on a later flight. Customer service from beginning to end at the Fort Lauderdale Airport on Oct 14 & 15 2021 was impeccable. Tate went above and beyond. Well done Delta!

I would like to give a kudos to Brandon, Sheri, and Stan at the Austin-Bergstrom International Airport. They were a huge help in helping my dad with the unaccompanied minor process as well as helping to locate my son's lost ID. Thank you all for being such a huge help even amidst all of the chaos! Sharri

Lynne ** was the customer service representative that assisted us with our tickets when we called the 1-800#. When I say at 2am in the morning Mrs ** was personable-kind- patient- professional- knowledgeable and persistent on getting us the BEST prices for our LONG flight to Alaska would be an understatement— Mind you, it was 2am in the morning and she NEVER missed a beat! Phenomenal customer service- is so hard to find but we found it- with Lynne! Thank you so much for your professionalism… The ** from VA.

I was traveling non rev and missed flight from ATL to BMI. My bag went. I called (on recommendation of the premium line) the BMI baggage and the woman (hate I did not get her name!) found my bag and routed it through Atlanta to Asheville Unbelievable. Yesterday and flight was 1411 to BMI if that helps ID her. Great Delta experience. It is always about the people.

I arrived at the airport 2 hours before my flight which is usually 1 hour more than I need. When I arrived the self-check kiosk wasn't working and the line for Delta bag check had at least 200 people waiting. There were only 3 bag checkers working and no one from Delta was giving information to the people in line. I waited in line for 2.5 hrs. to be told they can't check my bag my flight had left, I then waited in the rebooking line for another hour before realizing that my trip was ruined. The hold times are ridiculous. I'll never fly Delta again.

If 0 was an option on likeliness to recommend I would have put 0. Upon retrieving my bag from baggage the hardcover of my suitcase was completely broken in and a wheel was broken off of my suitcase, the bag zipper was also broken and my bag was partially open. My boyfriend's suitcase was left in New York. I went to the baggage office where they told me I had to fill out a claim online. After waiting three hours on the phone to talk to someone I was able to file my claim and found out that the baggage service at the airport should have done this when they said I had to do it online. A month later I called back and wait another three hours and they say they will be getting back to me soon.

On April 7th I checked in at Atlanta airport very early. Arrived at the gate, printed on my boarding pass so there were nobody at the gate. Monitor showed Atlanta flight on the screen. Later on, I suspected something was wrong because there were not more info on the screen. I didn’t hear no announcement or text or email informing that the gate was changed. I asked a worker and told me that the gate was changed. I walked as fast as I can because the boarding time had passed. Arrived at the gate and flight was still opened. The flight was delayed. I approached to the assistant and when I tried to talk, she didn’t let me talk, just told me to move to the other side and she started checking in two men and let them inside the airplane. I knew they were standby passengers. Then, she started talking to another man that was trying to get into the same airplane. Then I explained to her and shower her my boarding pass and she didn’t even looked at it. She just told me to wait and went inside.

They left us all stranded in Atlanta overnight without giving us food vouchers or motel rooms. They said it was due to the weather and not their fault. That was a lie. We had a strong tailwind the whole entire way to Atlanta that only helped make up for the hour it took the one poor baggage handler to load the whole plane by himself. Any time you try to reach customer service, you are on hold for a minimum of 3 hours, but don’t waste your time, they will only make up excuses or lie to you. Worst flight experiences and worst customer service of all the airlines. Most unhappy employees too.

Delta let me pay for a first class ticket, allowed me to check in and receive a first class ticket. And then at the last minute they bump me down to economy! No explanation!? No refund?! No credits! Just a run around and pass the buck with the explanation that need to call customer service. Wait time you ask? 4 hours!! And then I find out that’s a “great” wait time as it is usually 8 or more hours. What?!