Suntria Reviews

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About Suntria

Suntria specializes in residential solar installations. It offers products from Enphase Energy, K2 Systems, the REC Group and Silfab. Service areas extend across Arizona, Florida, Idaho, Kansas, Missouri, Oklahoma, Texas, Utah and Virginia.

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Suntria Reviews

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    How do I know I can trust these reviews about Suntria?
    • 4,681,260 reviews on ConsumerAffairs are verified.
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 6
    Installation & SetupContract & TermsStaff

    Reviewed May 9, 2025

    Suntria was amazing to work with. From the contract signing to the installation it was all super smooth. I think majority of people complaining do not realize that permitting and connection is not up to suntria itself as a solar company/ solar installer. It's the city/ jurisdiction YOUR house falls under. I know this because I work at my municipal and was already aware that these get delayed to all hell. But even if I wasn't the sales rep I had and the project manager both made sure I was made aware of this. So, long story short; when it comes to the suntria doing it's job as a solar company I was very satisfied with the outcome!

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    Price

    Reviewed May 9, 2025

    Very happy with my choice to go with Suntria. We met with 2 other companies and one was cheaper, one was more expensive, but no one had clearer answers than our rep Steven. Plus the 30-year warranty was something they only had. It's only been 2 months but our first two bills from FPL were less than $25 (used to be $200+) so it seems like it's working.

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      PriceStaffProcess

      Reviewed April 9, 2025

      So grateful to Danny ** and the Suntria team to making the process to go solar so enjoyable. I’m saving so much money by making the change. Have received so many different quotes and none were better than Suntria’s. Thank you!!

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      Installation & SetupSales & MarketingStaffProcess

      Reviewed April 8, 2025

      Very clean process! Install was quick. Team was communicative. Amazing company! So happy I chose them instead of the hundreds of other companies knocking on my door. Sales representatives was very informational.

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      Customer ServiceContract & TermsSales & MarketingStaff

      Reviewed March 7, 2025

      I purchased a solar system from Suntria in March 2024, with the system going live in April. My contract clearly stated I’d see a 74% offset in energy usage; however, when I was sold the system, the salesperson claimed it would be 84% offset, which is an outright bait-and-switch tactic. The reality? I’m only seeing 30% offset—less than half of what was promised on paper and far from what the salesperson pitched. For months, I’ve jumped through every hoop they put in front of me—sending electric bills, production data, you name it. I even confirmed with Idaho Power that my bills accurately reflect solar production, which shows the system cannot deliver the offset stated in the contract.

      Communication with Suntria has been abysmal:

      Repeated requests for a solution have gone nowhere.
      They never connect me with management or provide direct contact information.
      I’ve reached out via corporate contact forms, but received no meaningful response.
      A customer service rep admitted the system is underproducing, then promptly stopped offering any real help.
      My original salesperson’s email now bounces back—so either they quit or were let go.

      I’m extremely frustrated and concerned they’re delaying until the system hits its one-year mark, at which point I’d lose critical leverage to have this fixed.

      Potential Buyers, Take Note:

      Double-check the size of the system you’re being sold—compare their estimates with a trusted third party or your utility company.
      Read every line of your contract and know exactly what happens if production promises aren’t met.
      Demand clear communication channels from the outset—ask for management contact info in writing.
      Research customer reviews (like this one) before signing any agreements.

      Given my experience, I cannot recommend Suntria at this time. If you’re considering solar, please proceed with caution. I’m sharing this in the hope that others avoid a similar ordeal—and that Suntria steps up to correct what’s gone wrong.

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      Customer ServiceCoverage

      Reviewed Dec. 8, 2024

      The installers disrespect property. The installer put a dent in my dryer when accessing my attic. I offered to move it, but he declined. Customer service refuses to resolve the issue. They are not responding to my messages. A installer left the cover off of my breaker box. They trampled flowers beside my house. They left the gate open to my backyard and let out my dog.

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        Suntria service areas

        Suntria offers solar energy services in nine different states.

        States covered
        • Arizona
        • Florida
        • Idaho
        • Kansas
        • Missouri
        • Oklahoma
        • Texas
        • Utah
        • Virginia

        Average solar cost by service area

        Solar panel costs vary based on your location and other factors. The map below shows average overall prices in Suntria’s service areas to give you a general idea of what to expect. Your specific energy needs, panel efficiency and other variables could make your costs higher or lower than these averages.

        Average solar panel cost by state

        Map note

        Note: Costs in this table are average costs for the state and do not represent specific company pricing. "Average cost after ITC” reflects the cost after receiving the full 30% solar investment tax credit (ITC). “Estimated net savings” is the average amount residents in that state will save on electricity over 25 years, including their cost of installing a solar energy system.

        Solar panel cost by state
        Solar incentives by state

        Equipment brands sold by Suntria

        As a solar installer, Suntria does not manufacture its own equipment. The company offers equipment from the following brands:

        • Enphase Energy
        • K2 Systems
        • REC Group
        • Silfab

        FAQ

        Does Suntria offer a warranty?

        Suntria offers a 30-year warranty on key components, production and labor as well as 30 years of roof penetration protection.

        What payment options does Suntria offer?

        You can pay for products and services from Suntria upfront or finance through a loan or lease.

        When was Suntria founded?

        Suntria was founded in 2007.

        How Suntria compares

        Compare Suntria on customer reviews, availability and payment options below. Read our guide to finding the best solar energy company for more.

        Suntria Company Information

        Company Name:
        Suntria
        Year Founded:
        2007
        Address:
        2141 E Broadway Rd. Ste. 202
        City:
        Tempe
        State/Province:
        AZ
        Postal Code:
        85282
        Country:
        United States
        Website:
        www.suntria.com