Suntria Reviews

Suntria was amazing to work with. From the contract signing to the installation it was all super smooth. I think majority of people complaining do not realize that permitting and connection is not up to suntria itself as a solar company/ solar installer. It's the city/ jurisdiction YOUR house falls under. I know this because I work at my municipal and was already aware that these get delayed to all hell. But even if I wasn't the sales rep I had and the project manager both made sure I was made aware of this. So, long story short; when it comes to the suntria doing it's job as a solar company I was very satisfied with the outcome!

Very happy with my choice to go with Suntria. We met with 2 other companies and one was cheaper, one was more expensive, but no one had clearer answers than our rep Steven. Plus the 30-year warranty was something they only had. It's only been 2 months but our first two bills from FPL were less than $25 (used to be $200+) so it seems like it's working.

So grateful to Danny ** and the Suntria team to making the process to go solar so enjoyable. I’m saving so much money by making the change. Have received so many different quotes and none were better than Suntria’s. Thank you!!

Very clean process! Install was quick. Team was communicative. Amazing company! So happy I chose them instead of the hundreds of other companies knocking on my door. Sales representatives was very informational.

We were informed Bryce ** the sales guy we could not do solar at this time because we had about 20k in debt we had to take care of first. He told us that they could roll that debt into the solar cost which would have lower interest. We informed him that IF that was possible we could make this all work. He then came back about a week later stating that he had underbid the solar install, but that it was ok it was already done. Then a week later he came back and stated that they couldn't do 20k. That they could only do 14k. We thought about it and said it would be tight but we could make it work. We waited and waited for the check. The panels were installed and a trench in the back yard was not filled, never seen the installer again. I pestered him and let him know we could not make these payments if we couldn't consolidate all this. He gave some excuses. I called Suntria several times trying to talk to the project manager, she never called us back.

This company will canvas your neighborhood with promises and gift cards that compel you to sign a contract. They have little knowledge of how the whole deal works in your community and with the power companies holding all the cards. A hard sell built on false narratives that tug on your sense of identity and feelings of connecting with a human being that cares about you and our earth. In reality, it’s not about helping our environment or you. The minute you go for alternative opinions, they get defensive while you are locked into an agreement you were never given the adequate space to research. Do not talk to them without consulting people you trust… or get comfortable with spending 3K for just trying to be an informed consumer. That’s a real experience that just happened to us.

That flat out lied to me. Do not buy a solar system as they will lie to you. I'm paying higher electric bills than I ever did before when they told me that it would dramatically save on my electric bill now.

Stay away from solar and Suntria in particular. They expect you to be their tech support for their equipment. You can't get in touch with anyone until you get upset with them. They do not communicate what is going on with your install. You never know what's done and what's not. Then they rope you into a 25 year contract you can't possibly get out of then leave you hanging when you need support. They only communicate by text message and don't respond when you reply or ask simple questions. It's like a black hole. Info goes in, nothing comes out. If you are bent on solar, choose any other company than Suntria. They don't need to be in business.

I purchased a solar system from Suntria in March 2024, with the system going live in April. My contract clearly stated I’d see a 74% offset in energy usage; however, when I was sold the system, the salesperson claimed it would be 84% offset, which is an outright bait-and-switch tactic. The reality? I’m only seeing 30% offset—less than half of what was promised on paper and far from what the salesperson pitched. For months, I’ve jumped through every hoop they put in front of me—sending electric bills, production data, you name it. I even confirmed with Idaho Power that my bills accurately reflect solar production, which shows the system cannot deliver the offset stated in the contract.

The installers disrespect property. The installer put a dent in my dryer when accessing my attic. I offered to move it, but he declined. Customer service refuses to resolve the issue. They are not responding to my messages. A installer left the cover off of my breaker box. They trampled flowers beside my house. They left the gate open to my backyard and let out my dog.