
Science Diet Reviews
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.
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Our review standards
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About Science Diet
- Veterinary recommended for pets
- Variety of formulas for specific needs
- Some pets may refuse to eat it
- Quality control issues reported
Review Summary
Reviews skew heavily negative, although some longtime customers remain loyal. Common complaints involve formula changes, inconsistent food, pets refusing to eat it and illnesses owners associate with the food. Positive reviewers report better coats, digestion and energy.
Reviews powering this summary
The worst!! they changed urinary cat food..cat won't eat..threw up..just like many many other reviews!!
Read full reviewWe have purchased four rancid bags and had many feeding issues with her, refusing to eat.
Read full reviewThinking Hill's Adult 7+ would be a healthier choice, apparently, my dog doesn't think so and ate a few bites & gave up.
Read full reviewThis week we received a new bag and one of the two dogs stopped eating altogether.
Read full reviewSophie has never finished a whole bowl of dog AND LICKED the bowl clean, well she does now!
Read full reviewHowever, there was a period where their product quality declined. ... their standards may have slipped once more.
Read full reviewYou never know what you are going to get till you open the can. ... The turkey either comes hard as a rock, or liquidy.
Read full reviewHills decided to change formula on prescription dog food. However they did not feel the need to let the consumers know.
Read full reviewI’m so upset with the recent quality of their dry food, particularly the adult chicken one.
Read full reviewMy last two orders are hit and miss on quality and consistency.
Read full reviewOver a month later they send me 2 $15-off coupons I can't use at the same time to "refund" me for nearly $80 in cat good.
Read full reviewTheir shipments is horrible. I had wait a week for my cat's food.
Read full reviewI sent my concerns via email. They promptly responded to my concerns.
Read full review... your cost for a 15.5 pound bag at petco went up to 64.00 from 51.00.
Read full reviewI recommend Science Diet, but they definitely charge a ton of mark up on their food.
Read full reviewWe couldn't figure out why my dog seemed perpetually ill ... bloody diarrhea and almost daily vomiting ...
Read full review... then he lost his appetite, started throwing up and had diarrhea with blood. He ended up at the emergency vet ...
Read full reviewThis brand is garbage. Made my shihtzu sick.
Read full reviewWe have always fed our dogs this brand. But all the sudden it is has started making both our dogs sick.
Read full reviewI noticed it his coats looking nice and shiny and he's not shedding too much ...
Read full reviewHe has stopped scratching, does not have to have steroid shots every 3 months!
Read full reviewWhether pets will eat the food comes up often, especially after formula changes. Reviewers describe cats and dogs that ate Science Diet for years suddenly refusing a new bag. A smaller group says even finicky pets enjoy the food and clean their bowls.
Reviews about palatability
The worst!! they changed urinary cat food..cat won't eat..threw up..just like many many other reviews!!
Read full reviewWe have purchased four rancid bags and had many feeding issues with her, refusing to eat.
Read full reviewThinking Hill's Adult 7+ would be a healthier choice, apparently, my dog doesn't think so and ate a few bites & gave up.
Read full reviewThis week we received a new bag and one of the two dogs stopped eating altogether.
Read full reviewSophie has never finished a whole bowl of dog AND LICKED the bowl clean, well she does now!
Read full reviewReviewers frequently say Hill’s changed formulas without warning and that quality has become inconsistent. Complaints include wet food that varies from hard and dry to watery and differences between bags. Some longtime customers feel the brand is no longer dependable.
Reviews about food quality and formula changes
However, there was a period where their product quality declined. ... their standards may have slipped once more.
Read full reviewYou never know what you are going to get till you open the can. ... The turkey either comes hard as a rock, or liquidy.
Read full reviewHills decided to change formula on prescription dog food. However they did not feel the need to let the consumers know.
Read full reviewI’m so upset with the recent quality of their dry food, particularly the adult chicken one.
Read full reviewMy last two orders are hit and miss on quality and consistency.
Read full reviewExperiences with Hill’s customer service are mostly negative. Some reviewers say refund requests under the satisfaction guarantee resulted in coupons or were denied, while others report unanswered complaints or shipping delays. A few received prompt email responses.
Reviews about customer service and refunds
Over a month later they send me 2 $15-off coupons I can't use at the same time to "refund" me for nearly $80 in cat good.
Read full reviewTheir shipments is horrible. I had wait a week for my cat's food.
Read full reviewI sent my concerns via email. They promptly responded to my concerns.
Read full reviewReviewers consistently describe Science Diet as expensive and cite sharp price increases, particularly for prescription food. Even some satisfied customers mention the markup. The cost is especially frustrating for those whose pets refuse the food or become sick after eating it.
Reviews about price and value
... your cost for a 15.5 pound bag at petco went up to 64.00 from 51.00.
Read full reviewI recommend Science Diet, but they definitely charge a ton of mark up on their food.
Read full reviewMany reviewers associate the food with vomiting, diarrhea, gastrointestinal problems and, in some cases, pancreatitis or emergency veterinary visits. Others report the opposite, crediting Science Diet with shinier coats, less itching, improved digestion or greater energy.
Reviews about pet health effects
We couldn't figure out why my dog seemed perpetually ill ... bloody diarrhea and almost daily vomiting ...
Read full review... then he lost his appetite, started throwing up and had diarrhea with blood. He ended up at the emergency vet ...
Read full reviewThis brand is garbage. Made my shihtzu sick.
Read full reviewWe have always fed our dogs this brand. But all the sudden it is has started making both our dogs sick.
Read full reviewI noticed it his coats looking nice and shiny and he's not shedding too much ...
Read full reviewHe has stopped scratching, does not have to have steroid shots every 3 months!
Read full reviewScience Diet Reviews
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Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
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Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
Science Diet Company Information
- Company Name:
- Hill's Pet Nutrition, Inc.
- Website:
- www.hillspet.com














