Nom Nom
AUTHORIZED PARTNER

Nom Nom

 4.3/5 (338 ratings)
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Nom Nom

About Nom Nom

Nom Nom is committed to delivering the best nutrition for your dog or cat. Their fresh, made-to-order recipes are formulated by a board-certified veterinary nutritionist and contain no fillers, artificial preservatives, or by-products. All meals are prepared using human-grade ingredients, are portioned to meet your pet’s caloric needs, and are delivered directly to your door.

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Pros

  • Exceeds AAFCO quality standards
  • Simple, pre-portioned packaging
  • Fresh food diet

Cons

  • Can be pricey

Bottom Line

Nom Nom offers a unique product for pet owners seeking a quality, fresh food diet for their dog. While a subscription can be pricey, the service takes the guesswork out of feeding your dog.

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Rated with 5 stars
Verified

Since I've been using it, my dog literally dances every time I pull one of those packets out of their fridge. I love the fact that Nom Nom is using fresh ingredients. When I look ...

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Rated with 5 stars
Verified

I have two German Shepherds and [since] using it, we've noticed that in one of them the hair has gotten softer. There is also a little bit of weight on her where she was having tr...

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How does Nom Nom work?

Nom Nom is a meal delivery service for your pet. The made-to-order meals use fresh, restaurant-quality ingredients and come in pre-portioned pouches that are delivered straight to your door. To get started, fill out a short quiz on Nom Nom’s website and answer a few questions about your pet, including their age, weight and activity level. Nom Nom then matches you with a recommended recipe and serving size for your pet. The company cooks meals on a weekly basis, but you can get weekly, biweekly or monthly deliveries of meals based on your preferences. You can also pause or cancel your subscription at any time.

Nom Nom ingredients

Nom Nom’s pet food is formulated to exceed the quality standards set forth by the Association of American Feed Control Officials and is approved for all breed sizes and every stage of life. The food does not contain preservatives, artificial flavoring or coloring common in many store-bought dog food. The company is transparent about its recipes — a full ingredient list and guaranteed analysis are readily available for any product.

Nom Nom offers a variety of recipe options for your dog or cat. Choose between beef, chicken, turkey or pork for your pup, or get chicken or fish for your cat. All nutrients below are referenced in grams per 1,000 calories (g/kcal).

Dog food recipes

Company nameContact
nomnomnow heartland beef mash
LogoSummary
BEEF MASH
  • Ingredients: Ground beef, potatoes, carrots, peas, egg, fish oil and Nutrient Mix
  • Protein: 100 grams
  • Fat: 48 grams
  • Carbs: 71 grams
Company nameContact
nomnomnow tasty turkey
LogoSummary
TURKEY FARE
  • Ingredients: Ground turkey, brown rice, carrots, spinach, egg, fish oil and Nutrient Mix
  • Protein: 84 grams
  • Fat: 44 grams
  • Carbs: 96 grams
Company nameContact
nomnomnow chicken chow wow
LogoSummary
CHICKEN CUISINE
  • Ingredients: Diced chicken, sweet potatoes, yellow squash, spinach, fish oil and Nutrient Mix
  • Protein: 84 grams
  • Fat: 59 grams
  • Carbs: 59 grams
nomnomnow porkalicious potluck
PORK POTLUCK
  • Ingredients: Pork, potatoes, kale, green beans, mushrooms, fish oil and Nutrient Mix
  • Protein: 75 grams
  • Fat: 55 grams
  • Carbs: 78 grams

Cat food recipes

nomnomnow chicken chow meow
CHICKEN CUISINE
  • Ingredients: Chicken thigh, breast and liver, asparagus, carrots, spinach, cantaloupe and Nutrient Mix
  • Protein: 163 grams
  • Fat: 42 grams
  • Carbs: 21 grams

Nom Nom price

Your pet's size determines the cost of Nom Nom’s service. We ran a few options through their online quiz and came up with an average price between $50 and $150 for a biweekly plan. We were provided a 50% off coupon for our first purchase, making the total just under $25 for an 8-pound dog. The company also offers half portions, which helps reduce the cost for customers who supplement their dog’s regular food with higher-quality recipes. Nom Nom's website has a chat feature that allows you to speak with nutrition consultants to get more information on portions and prices or get a quote for your pet's meals.

Dog sizeCost every 2 weeks
8 pounds$49.95
40 pounds$84.95
70 pounds$124.22

Nom Nom FAQ

What other products does Nom Nom offer?
In addition to dog and cat meal plans, Nom Nom offers the following products for purchase on their website:
  • Nom Nom treats: Chicken and beef jerky treats are available starting at $13 for a two-ounce package.
  • Nom Nom variety packs: Sample packs are available for dogs. The Variety Pack for Dogs contains four 150g samples of each of the company's dog recipes and jerky treat samples. It is available for $15 without a subscription.
  • Nom Nom supplements: The company sells full-spectrum and GI-targeted probiotics to help boost or rebalance your dog’s digestive and immune systems. The company charges $40 for a 30-day supply and provides free shipping.
  • Nom Nom microbiome testing kit: Microbiome testing helps you understand your dog’s stomach health and pinpoint the cause of any digestive, skin, immune system or weight issue. The test gives you a detailed analysis of bacteria and provides suggestions for how to improve gut health in your pet. Kits are $90.
Is Nom Nom raw?
No. Nom Nom is precooked.
Do you have to cook Nom Nom?
No. Nom Nom is precooked and ready to serve. The company recommends you not heat the food unless you choose to freeze it before serving. Additional cook time can degrade the nutrients in the food.
What is the Nom Nom Nutrient Mix?
Each of the four dog food recipes includes the Nutrient Mix, which contains vitamins and minerals crucial to your dog’s health and development. Each recipe is veterinarian-formulated and includes only naturally occurring nutrients — the company never uses artificial supplements. The Nutrient Mix consists of the following ingredients:
  • Vitamin D
  • Vitamin E
  • Vitamin B1
  • Vitamin B2
  • Vitamin B12
  • Iron
  • Iodine
  • Zinc
  • Selenium
  • Copper
  • Manganese
  • Taurine
  • Choline
How do I cancel my Nom Nom account?
The company has an online form used to cancel your account. You must cancel before your next delivery’s order deadline to avoid being charged.
Has there ever been a Nom Nom recall?
As of September 2019, Nom Nom has never been recalled.
Can I do a Nom Nom trial?
You can get a 50% discount off your first two weeks of food to see if it’s the right fit for your dog. If it’s not, you can pause or cancel the subscription at any time.
Is Nom Nom cat food available?
Yes. Nom Nom offers a chicken recipe for cats.

Do we recommend Nom Nom?

If you’re looking for quality food for your pet, we think Nom Nom is an excellent choice. The recipes are backed by a veterinary nutritionist and formulated to exceed current pet food quality standards. The pre-portioned meals provide your pet with fresh ingredients filled with the nutrients they need to thrive. Nom Nom is a great option for anyone who wants to feed their pet a fresh-food diet but doesn’t have time to cook the meals themselves.

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How do I know I can trust these reviews about Nom Nom?
How do I know I can trust these reviews about Nom Nom?
  • 3,827,741 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

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Page 1 Reviews 0 - 5
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: June 2, 2022

I have tried almost all of the dog food delivery companies and Nom Nom is by far the best quality. It looks like real human grade food and not just frozen mush shoved into a container. I like how the portions are individually packaged and I don’t have to cut the portion in half for two feedings a day. The only complaint is that sometimes to pull corner on the package doesn’t open it and I have to cut it open with a knife. My dog loves it and she has shiny coat and sheds less.

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    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: Feb. 2, 2022

    We decided to switch to a real food dog food about a year ago and decided to give NomNom a try. We have a 2 year old Manchester Terrier female dog named Willa. After a couple of week of switching to NomNom our dog's coat was much more shiny. Willa immediately loved the food and has loved it since. She didn't have any problems switching over and hasn't had any digestive problems and her temperament and activity levels have been great.

    I would give NomNom a five-star review however, my only issue is the packaging. Every now and then we come across a daily food package that didn't quite get sealed and the lack of being able to recycle the daily food packages is a bummer but those are our only issues. It would be wonderful if we could recycle the daily food packets.

    2 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Jan. 29, 2022

    Nom Nom is the best for my dog, who is an extremely picky eater. After many trials of several other ‘fresh’ dog foods, Nom Nom is the only one he would eat. I don’t have to worry about measuring - Nom Nom takes care of that based on his age, size and weight. Their food is always natural and fresh and I can change his meal plan at any time to incorporate diversity. Lastly, Nom Nom’s prices are very affordable within the fresh pet food industry. Their deliveries are always on time and packaged to maintain freshness and with eco-friendly packaging. I am extremely happy with Nom Nom.

    2 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Dec. 21, 2021

    Great service, excellent ease of use, great customer service. We came to Nom Nom when our giant breed puppy was not eating as much as the vet recommended. She was very picky but took to Nom Nom right away. Added benefits were that her coat was shinier than ever which we attribute to the Nom Nom ingredients. We recently canceled our order only because she's been eating so much better recently and we're hoping to wean her off the the luxury food to a more affordable brand. However, we would not hesitate to recommend Nom Noms to any pet owner or to return to it if any of our pets need it.

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    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: Oct. 29, 2021

    The hound loves the food and is excited to eat every day. Food is high quality so I like that. I gave 4 stars because of quality control and packaging. Some packages, on occasion, look like they are not mixed well and end up getting mostly vegetables or mostly meat. I think that also might make the packages seem like different weights as it seems like there is less food in the bowl sometimes. All this may be because I feed twice a day instead of one.

    The other thing I have problems with is the packaging. The tab where you open the package is in the corner but sometimes one side is still sealed and the other open making it difficult to pull the tab. Also, instead of the package opening smoothly, the seam sometimes catches making it difficult to open without getting your fingers in there. In the case of the chicken meal, it's very greasy, making it great for the dog's coat but making it slippery to fully open the package. Still with those things it's still a positive experience.

    3 people found this review helpful
    Rated with 2 stars
    Verified Reviewer Verified Buyer
    Original review: May 12, 2022

    Several orders have been late, with no accurate tracking information available. This is an issue because we are always at risk of running out of food for our pet. Some of the bags are poorly packaged and leak when thawed (not just condensation as the liquid that leaks is brownish in color from the food). Customer service is poor - today I requested an extra two weeks of food in my next order. The rep said he added it, and my next order would be delivered three weeks after that. When asked why I would receive 6 weeks of food and then another 4 weeks of food 3 weeks thereafter, he had no answer.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: April 28, 2022

    Honestly we feel so happy to have found and loved NomNom. We tried so so many different brands for our picky pup and truly he loves it. Couldn’t be happier with our decision! The whole ordering system is easy and reliable which is huge- we always know the order will arrive and it always arrives in time so we never run out. Customer service is amazing. The only downside is that it is expensive for sure and at the limit of what we would buy.

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    Rated with 1 star
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    Verified Reviewer
    Original review: April 23, 2022

    I was using The Farmers Dog and was researching fresh dog food options and Ollie and Nom Nom came up. So I bought the trials on each. I highly advise that you put the trial date end in your calendar. I have busy life and forgot about the auto ship that MAKE you sign up for. Ollie sent me an email stating that they were getting ready to process my dogs' orders so I was able to cancel it. My dogs don't eat the amount of food that these companies determine the auto ship. Ollie was pleasant and had no problem cancelling my auto ship. Nom nom didn't send out an email until they had already shipped out my dog's food. I cancelled my subscription however it showed up.

    When I was cancelling it gave me an option to get at 50% off but I declined. So when I got the email about tracking my order I called and the male customer service representative was very rude and basically gave me the screw you attitude. I asked to speak to a manager and he claimed he was a manager. Obviously that was a lie and refused to pass me to someone above him. The packaging is horrible. It comes bundled with rubber bands so if you don't separate them when they're a little defrosted, you're stuck with four packages of food and will break your nails trying to separate them. The amount of food is small and I would never purchase from them again. Stay away!

    2 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: March 25, 2022

    Nom Nom has been delivering food for our picky Aussie/Border Collie mix for the last six months. He always eats it and he loves it. It is VERY convenient. If someone is watching him while we travel - we just send the correct number of pouches. So easy. We will not be cancelling anytime soon.

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    Rated with 1 star
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    Verified Reviewer
    Original review: March 20, 2022

    I have been ordering NomNom for a few months now and my experience has been that their food arrives at unsafe temperatures (over 50 degrees). In calling their support, they tell you "go ahead and feed it to your dogs because as long as it is cool to the touch it is safe". I verified with a supervisor and learned that they train their staff to say this. According to the USDA and FDA, "Food starts to spoil when the temperature rises above 40 degrees.". NomNom gives false information about food safety after delivering it at unsafe temperatures.

    The second issue we've had is that they send large chunks of food to our 8lb dog in the turkey meals. We learned this after finding her choking - she could have died. I reported the large chunks of food (2" pieces) to NomNom support and they said they would make sure their QA would be more careful. However, almost all turkey meals have 2" chunks of food and we have to carefully review each meal in order to prevent our dog from accidentally choking. We have reported the company to the BBB, the USDA and the FDA for unsafe food practices.

    6 people found this review helpful
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    Nom Nom Company Information

    Social media:
    Company Name:
    Nom Nom
    Year Founded:
    2015
    City:
    San Francisco
    State/Province:
    CA
    Country:
    United States
    Website:
    www.nomnomnow.com

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