Two Men and a Truck Reviews

Stop!!! Do NOT hire this awful company!!!! I had family heirlooms, jewelry and cash stolen!!! Not to mention all the DAMAGE done to my furniture! Was to be a 2.5 hour move ended up being over 7 including the manager and another crew helping! Do NOT hire these thieves! They’ve done nothing to restore or get my items back!!! I will tell the world- pass it along!!!

We are in our 70s and we hired two men in a truck to move us. When we got to our new home we couldn't unpack right away because of the sweltering heat and our health conditions it took us almost a month to get unpacked. Some of our antique furniture was damaged. The items were marked for certain rooms and we found some that were supposed to go in the house in the garage buried. We have items that are missing? We paid a lot of money for this move and I would never do it again even for half the cost! If you hire these people please watch closely.

I was very impressed with Tony, Demetri, Josh, John & Connor. They were punctual, efficient, honest and extremely careful with all my furniture and personal belongings. They all truly never stopped working and Tony kept everyone on task!! I would most definitely use this company again. I was very satisfied with their work ethic. Good job gentlemen!!!!

We hired 2 men and a truck after they told us our move should take between 3-4 hours and provided the lowest quote of all the companies. The movers ended up taking almost 7 hours, could not get our bed up our stairs, and then still had not even put the beds together by this point! When customer service called to check on how the move was, we complained about the misquote, having to pay a higher price for additional hours, and for having to move our own bed and putting everything back together ourselves. The movers also lost hardware to our furniture that we ended up having to replace. They stated the manager would return our call within 48 hours and we never heard anything back to address our concerns. Absolutely would not use them again.

2 men are not worth my time writing a horrible review. They are just a bunch of clowns

We are moving, but our next home will not be available for a month or so. We must put our furniture into storage and Two Men and a Truck in Owasso, OK are who we used,. Daniel, Chris and Jason were our team today and did an amazing job. Daniel was so efficient, he could size up exactly what size box was needed in what space. We will ask for them again. Our house is a very difficult two story with steps at all entrances---they handled it all well.

I was so disappointed with Two Men and a Truck Moving Company as a professional moving company. Even though the elevator broke in the middle of the move, the company had no contingency plan in place as a professional moving company to be able to fulfill their contractual obligation to me. Their men (3 professional movers) were not prepared or willing to move my furniture without the use of an elevator. This is done all the time. All I had was the living room, kitchen and bedroom furniture in a two-bedroom apartment...not a house full of furniture. I had no boxes.

My 6/2/26 move with Two Men and a Truck at 3951 Bardstown RD did not go well. I had everything packed before the move, but I'm unable to move myself, which is why I hired a moving company, thinking it would make things much easier. I had the contents of a 1400-1500sq ft 3BR home moved to a storage facility 25 minutes away. I was quoted to have two trucks, four men, two tv boxes, and three mattress bags, and that the move would probably take around 6hrs 45mins and they would shrink wrap and disassemble furniture. The movers were due to arrive between 8-9am. I received a call from one of the movers, Jay Story, at 9:21, saying they were on the way, however they did not arrive until over an hour later. This shop is 14.6mi and 27 minutes from my address, yet it took them over an hour to arrive. They arrived with only one truck, none of the packing supplies I was quoted, and no tools.

I initially called for a moving quote and ended up booking the service based on the estimate I received. The two-man crew arrived on time and were professional when they arrived. We completed a walkthrough of my home, identifying everything that would be included in the move. After I signed the contract, they began working immediately. Unfortunately, about an hour into the move, the team lead pulled me aside and presented me with a new contract. He explained that I had been quoted incorrectly and that the job would require a third mover. This increased the cost by an additional $80 per hour and extended the estimated time from 5 hours to 7 hours. Needless to say, I was extremely disappointed by this sudden change. The team had already completed the walkthrough and knew exactly how much needed to be moved, yet they waited more than an hour into the job to tell me additional labor was required.

Think twice before using this company... read their reviews! Sadly, I referred my son to this company. They dropped his $7000 tv while moving it not once but twice and when they got to the new home it would not turn on. They dropped his dresser, dragged his mattress across the grass giving it grass stains. Now they are giving him a hard time about replacing his TV. They want to pick up his Tv and take it God knows where to try and fix it. They told him it was Geek Squad coming to get it but he contacted Geek Squad and they said they only repair TVs in the home for the size of his. He has to go without a tv for a week while they lie to him about Geek Squad. They say they are insured but obviously not for damages to your items. Do not choose this company! They are shady and do not stand behind their work!!

DO NOT HIRE THIS COMPANY, if you care about your furniture, artwork, mirrors, overall personal items! We have been communicating with Paul ** and Melissa ** since Nov/Dec 2024, multiple emails back and forth, their continuous false promises, to want to resolve our concerns and damages, we are now May 2026... We have sent them all they required from us to close the loop at our end and leave it with them to make this right, we hired a lawyer who is on standby... This company does not stand by their word! They damage and try to walk away, after committing to resolve. TERRIBLE CUSTOMER CARE/SERVICE!

I was willing to deal with the incredible cost of moving 6 items less than 5 miles down the road because there is a minimum of two hours, which I'm sure they would've loved to dilly dally for an additional hour just to look busy, but to keep my deposit when I cancelled more than a WEEK before my scheduled date?? I saw NOTHING that stated this. Most of the franchises refund your deposit if you cancel before the 48hr of schedule date. The one in Mason, Ohio does not! I will NEVER use them for anything, ever, and will tell people to go somewhere else. It's absolutely ABSURD that you would keep $100 deposit!! This is a straight up THEFT.

I used these movers in Charlestown Massachusetts twice 2012 and 2017. I don't know if these men still work there but they stole things from me and they also went to lunch with my full truck of belongings. I didn't make a review back then, but it really bothers me now when I look back at my things that are missing. I'm hoping they're not still working there.

Chris, Jordan, and Toby were great! They worked hard with a great attitude when unloading and rearranging to make sure everything fit in a small space. They were very polite and respectful.

Two of the best movers ever took care of my move. What a breeze it was.

I used this company 3 times. The 1st time 10 years back they were great which is why I used them about a year ago, wasn’t as great but nothing damaged. Then in November 2025 I used them again. They had no idea what they were doing, couldn’t even get a recliner out of my house. At the end every piece of furniture had been damaged in some way, a few pieces seriously damaged. Even boxes had rips.

I was at my storage company today and watch your workers (Jaelyn, Kayontae and Kai) move a customer's belongings into their unit and they were very professional and carried everything in like it was their stuff. I would highly recommend them for your move.

I had 2 Men and a Truck move my house belongings to a storage unit. Brian R. and CJ are very professional, careful of packing and unloading my stuff. They are very efficient and I will definitely be using 2 Men and a Truck, and I will ask for Brian R and CJ for their assistance once again. The price for the move wasn't as much as I thought it would be very reasonable pricing.

Two men and a truck moved me from Mission to KCK in January 2026. I am missing 2 Talavera vases. Two men and a truck says they don't have them. The vases held silk flowers. I received the flowers but not the vases. I sent pictures of the vases with the flowers to the company, but still the company refuses to take any responsibility for the loss. My advice: Do not use Two Men and a Truck!!!

Two Men and a Truck moved us from Kitchener to Waterloo on Jan 23 2006. Two trucks, 6 movers (one woman!). I highly recommend them. Efficient, friendly, and worked non-stop. Careful with our items and willing to take decor and pictures not in boxes. They packed and taped things to ensure no breakage. There were no extra nor hidden fees. In fact, our final total was $700 less than quoted because the move was quicker than the quoted hours. Recommend you offer a lunch (I served Vincenzo's sandwiches) and give a generous tip, The crew was amazing. I have told my realtor to recommend them to her clients.

After doing a virtual walk-through of everything I wanted to move, the sales rep gave me an estimated weight and a price of $5500 for the move and $1500-2000 to pack up my house. Told me, "If you want to save money, pack as much of it as you can and we’ll pack what’s left." We packed up 90% of the house. Their packers came to my house weeks later to finish and was there for 1.5 hours and charged me $850.00.

They are liars. Thefts and won't help you when you call in. Tried everything and they cover it up. I don’t just this. Don’t lie. Cheat. Steal from me or anyone. You charge a lot of money for this. Don’t use them. I’m not just saying this. It happen to me my husband.

By far the best move ever. James and Brooks were the movers, both were experienced, conscientious, very careful with my stuff and fast. The final cost was several hundred dollars below the estimate. On top of all that they were both very personable. They actually made the move almost fun!

1st time used this company 3 yrs ago, I could not speak highly enough, unfortunately for my most recent move this month was nothing shy of a disaster. Two weeks later still don’t have issues resolved, don’t return calls, (say they did but no miss calls or vmails) and now management (who say there is no one above them to speak with) that they’ll send out someone to do the repair on the three pieces of furniture that were broken in the move and the gouges in the wall from things being moved into different rooms.

My experience with two men and a truck was negative and exhausting. I received a $200 check for a $7000 move for missing and damaged items. The last email I received on November 20 from the operations manager stated my alleged missing and damaged items. There was nothing alleged about those items. I had to stay in Fort Lauderdale due to my closing being delayed and my adult son had the codes, keys and locks to the storage facility. We were speaking on the phone and he watched as all four casters were broken off between their truck and the storage unit. They also broke my Stiffel lamp. I told him to document and take pictures as I did not want him to get into an altercation with the workers.

The movers arrived on time and were friendly. However, that's where the positives end. We had to keep reminding them to wrap upholstered furniture and expensive wood furniture. We ended up with a dirty headboard and gouges in my wood dresser. There was also damage to a brand new dining set that I purchased just prior to moving. We called the company several times with no resolution. They keep putting us off. We finally gave up and "ate" the damages. Would not recommend this company and would never describe them as "movers who care" which they state on their logo.

Broke my 75in TV and took two hours longer than expected. Their crew was very unprofessional. Dropped my music equipment off their truck into the street. Had to use my bathroom twice for very unpleasant reasons. Left dirty towels in my sink rather than throwing away. No communication, it feels like they hate you while you are moving

Fabulous experience. From start to finish it was a smooth transition. The movers were professional and very polite. Will use this company again! They made sure to shrink wrap everything. Very happy customer.

I used Two Men and a Truck on 11/3/2025 to move. The movers were excellent and easy to work with and that is where the great review STOPS. They double billed me and overcharged me $2544.22. I have been calling since 11/10/2025. I've been told by several staff members they agree it is an overcharge. I've been assured numerous time that I would receive a call and a credit will be issued. To date, I have not received a call and the credit has not been issued. I would never use this company again. I've been told, but cannot definitely confirm, that several other consumers have been overcharged and nothing was done to remedy the problem. I will be submitting a complaint to the BBB. Think twice before using this company.

Moving sucks. It just does. But if you have to do it, hire these guys. They will make you smile and take away SO much of the pain of moving. The team that moved my 89-year-old mom yesterday were just outstanding. They handled everything with exquisite care, as if they were moving their own mother’s furniture. And they were nice and cheerful and communicative. Aaaaand we grossly underestimated how much we had and how long it would take, so they put in five unanticipated hours, working until almost 10:00 pm.

Me and my family have moved twice now (first time in July) and they've been so helpful to us both times. ^_^ They just left around maybe 10 minutes ago as I write this but they're so so helpful and promised they'd get us home by tomorrow no matter what. :3 Huge huge thank you to them for bringing me and my family back home. <3

Cydney **, Moving Services Coordinator for Two Men and a Truck is very irresponsible. After getting the deposit, never coordinate the packing/transportation, never call back. This is the worst company ever.

Customer Service was great however the movers did not do the best job. I literally had 1 bedroom set and got charged 756 dollars. They could not fit my desk in my apartment so I ended up having to throw it away even though they could have taken it apart and put it back easily. Instead they through it away on my apartment complex which charged me 150 dollars to remove it. On top of that they took the doors off of my home in one of the rooms and never put it back on at all smh. They really only needed 2 movers. Also some of the movers were complaining the whole time. There was one good guy who could move but the others not so much.

CHOSE ANOTHER MOVER!!!! My move was in July 2025; they destroyed my couches and other items. According to the documentation, the damages are covered, however, every time I call I get an apology and am told they are under new management and pending response from their "vendor" it is now end of October 2025. They always say they will call me back and NEVER do! Very terrible customer service!!!! I paid close to $2000 for my move and the damages are more than 2x that.

I used them as a moving service and they were horrible. Extremely careless with my things. Items were broken and careless packed in my storage unit. Also a thousand dollars and won’t pay me back for what they broke.

Be very careful. They will overcharge you for minutes you are not informed about ahead of time. They charge a standard rate for time from their facility to your residence even if it is only 5 minutes away. You are also charged for the time they take to finalize your bill. I was charged for an extra 45 minutes, which included time for one of the drivers to use my bathroom and clog my toilet, time to pass by my house and drive around the block, and time to chit chat with me and visit with my cats. I had no luck in disputing these charges. I was quoted $200 to move some furniture that should have taken 1 hour. I paid for 1.75 hours at $350.

Arkansas- These guys showed up ready! We were moving from a third floor apartment building. There were three men. One to take the inventory from apartment to elevator, load the elevator then a guy at the first floor unloaded and wheeled everything to the truck. Third guy loaded the truck and wrapped everything piece of furniture. They came at 9 am and were completely done by 12:30-1:00. Amazing doesn’t describe their professionalism, gentleness with inventory, kindness to our mom and us. They were fun to communicate with as well.

My service was at Saturday, October 4 2025. I had a very disappointing experience with this company. Before starting the actual work, the movers spent at least 20 minutes “explaining the service” and signing electronic forms on the iPad. The clock was running the whole time. I paid $500 for just two hours and a 15 minute, but they charged me for three full hours because of the wasted time at the beginning. This felt like a way to stretch the time to charge more, rather than focusing on the actual move. Overall, this was horrible service — it felt like they were more interested in billing extra than working efficiently. I would not recommend this company based on my experience.

I booked a move with Two Men and a Truck – Northwest Arkansas (Bentonville) and was told it had to be a two-day job due to “DOT and labor laws.” I confirmed details carefully and even provided photos of every packed item beforehand. Despite that, the entire move took only about nine hours — easily within legal limits. I was also charged a last-minute $300 “Sunday” fee that had never been disclosed before payment. When I asked for clarification, I received inconsistent and incomplete explanations from management over the course of a week. The crew themselves were on time, efficient, and careful, but customer communication and accountability were major issues.

I’m very disappointed in Two Men a Truck! Goldsboro NC, Got done unpacking and I have two bags of tools missing! Go with them every time they make a move and CHECK THE TRUCK BEFORE THEY LEAVE!!! I’m so unhappy about this! Called Richarde. He said he’d check into it. Not a word back. Always stay with them better yet try another moving company. Unless you want things to disappear!