Two Men and a Truck Reviews

They are liars. Thefts and won't help you when you call in. Tried everything and they cover it up. I don’t just this. Don’t lie. Cheat. Steal from me or anyone. You charge a lot of money for this. Don’t use them. I’m not just saying this. It happen to me my husband.

By far the best move ever. James and Brooks were the movers, both were experienced, conscientious, very careful with my stuff and fast. The final cost was several hundred dollars below the estimate. On top of all that they were both very personable. They actually made the move almost fun!

1st time used this company 3 yrs ago, I could not speak highly enough, unfortunately for my most recent move this month was nothing shy of a disaster. Two weeks later still don’t have issues resolved, don’t return calls, (say they did but no miss calls or vmails) and now management (who say there is no one above them to speak with) that they’ll send out someone to do the repair on the three pieces of furniture that were broken in the move and the gouges in the wall from things being moved into different rooms.

My experience with two men and a truck was negative and exhausting. I received a $200 check for a $7000 move for missing and damaged items. The last email I received on November 20 from the operations manager stated my alleged missing and damaged items. There was nothing alleged about those items. I had to stay in Fort Lauderdale due to my closing being delayed and my adult son had the codes, keys and locks to the storage facility. We were speaking on the phone and he watched as all four casters were broken off between their truck and the storage unit. They also broke my Stiffel lamp. I told him to document and take pictures as I did not want him to get into an altercation with the workers.

The movers arrived on time and were friendly. However, that's where the positives end. We had to keep reminding them to wrap upholstered furniture and expensive wood furniture. We ended up with a dirty headboard and gouges in my wood dresser. There was also damage to a brand new dining set that I purchased just prior to moving. We called the company several times with no resolution. They keep putting us off. We finally gave up and "ate" the damages. Would not recommend this company and would never describe them as "movers who care" which they state on their logo.

Broke my 75in TV and took two hours longer than expected. Their crew was very unprofessional. Dropped my music equipment off their truck into the street. Had to use my bathroom twice for very unpleasant reasons. Left dirty towels in my sink rather than throwing away. No communication, it feels like they hate you while you are moving

Fabulous experience. From start to finish it was a smooth transition. The movers were professional and very polite. Will use this company again! They made sure to shrink wrap everything. Very happy customer.

I used Two Men and a Truck on 11/3/2025 to move. The movers were excellent and easy to work with and that is where the great review STOPS. They double billed me and overcharged me $2544.22. I have been calling since 11/10/2025. I've been told by several staff members they agree it is an overcharge. I've been assured numerous time that I would receive a call and a credit will be issued. To date, I have not received a call and the credit has not been issued. I would never use this company again. I've been told, but cannot definitely confirm, that several other consumers have been overcharged and nothing was done to remedy the problem. I will be submitting a complaint to the BBB. Think twice before using this company.

Moving sucks. It just does. But if you have to do it, hire these guys. They will make you smile and take away SO much of the pain of moving. The team that moved my 89-year-old mom yesterday were just outstanding. They handled everything with exquisite care, as if they were moving their own mother’s furniture. And they were nice and cheerful and communicative. Aaaaand we grossly underestimated how much we had and how long it would take, so they put in five unanticipated hours, working until almost 10:00 pm.

Me and my family have moved twice now (first time in July) and they've been so helpful to us both times. ^_^ They just left around maybe 10 minutes ago as I write this but they're so so helpful and promised they'd get us home by tomorrow no matter what. :3 Huge huge thank you to them for bringing me and my family back home. <3

Cydney **, Moving Services Coordinator for Two Men and a Truck is very irresponsible. After getting the deposit, never coordinate the packing/transportation, never call back. This is the worst company ever.

Customer Service was great however the movers did not do the best job. I literally had 1 bedroom set and got charged 756 dollars. They could not fit my desk in my apartment so I ended up having to throw it away even though they could have taken it apart and put it back easily. Instead they through it away on my apartment complex which charged me 150 dollars to remove it. On top of that they took the doors off of my home in one of the rooms and never put it back on at all smh. They really only needed 2 movers. Also some of the movers were complaining the whole time. There was one good guy who could move but the others not so much.

CHOSE ANOTHER MOVER!!!! My move was in July 2025; they destroyed my couches and other items. According to the documentation, the damages are covered, however, every time I call I get an apology and am told they are under new management and pending response from their "vendor" it is now end of October 2025. They always say they will call me back and NEVER do! Very terrible customer service!!!! I paid close to $2000 for my move and the damages are more than 2x that.

I used them as a moving service and they were horrible. Extremely careless with my things. Items were broken and careless packed in my storage unit. Also a thousand dollars and won’t pay me back for what they broke.

Be very careful. They will overcharge you for minutes you are not informed about ahead of time. They charge a standard rate for time from their facility to your residence even if it is only 5 minutes away. You are also charged for the time they take to finalize your bill. I was charged for an extra 45 minutes, which included time for one of the drivers to use my bathroom and clog my toilet, time to pass by my house and drive around the block, and time to chit chat with me and visit with my cats. I had no luck in disputing these charges. I was quoted $200 to move some furniture that should have taken 1 hour. I paid for 1.75 hours at $350.

Arkansas- These guys showed up ready! We were moving from a third floor apartment building. There were three men. One to take the inventory from apartment to elevator, load the elevator then a guy at the first floor unloaded and wheeled everything to the truck. Third guy loaded the truck and wrapped everything piece of furniture. They came at 9 am and were completely done by 12:30-1:00. Amazing doesn’t describe their professionalism, gentleness with inventory, kindness to our mom and us. They were fun to communicate with as well.

My service was at Saturday, October 4 2025. I had a very disappointing experience with this company. Before starting the actual work, the movers spent at least 20 minutes “explaining the service” and signing electronic forms on the iPad. The clock was running the whole time. I paid $500 for just two hours and a 15 minute, but they charged me for three full hours because of the wasted time at the beginning. This felt like a way to stretch the time to charge more, rather than focusing on the actual move. Overall, this was horrible service — it felt like they were more interested in billing extra than working efficiently. I would not recommend this company based on my experience.

I booked a move with Two Men and a Truck – Northwest Arkansas (Bentonville) and was told it had to be a two-day job due to “DOT and labor laws.” I confirmed details carefully and even provided photos of every packed item beforehand. Despite that, the entire move took only about nine hours — easily within legal limits. I was also charged a last-minute $300 “Sunday” fee that had never been disclosed before payment. When I asked for clarification, I received inconsistent and incomplete explanations from management over the course of a week. The crew themselves were on time, efficient, and careful, but customer communication and accountability were major issues.

I’m very disappointed in Two Men a Truck! Goldsboro NC, Got done unpacking and I have two bags of tools missing! Go with them every time they make a move and CHECK THE TRUCK BEFORE THEY LEAVE!!! I’m so unhappy about this! Called Richarde. He said he’d check into it. Not a word back. Always stay with them better yet try another moving company. Unless you want things to disappear!

I was under time constraints. Hired this company and wish I hadn’t. They came the first day without any packing material so they couldn’t pack anything so I gave him a tour of what I wanted and what I didn’t want then I requested the same guy that I explained all this to to go back to come back to work for the next day to pack since he already knew what I wanted. Well, it seems like he forgot all the other guys had no idea what they were doing. I was finding them packing things that I didn’t want having to have them unpack it. They’re missing closets, cupboards, and all of a sudden nobody was in the house. They’re all out in the garage.

I VEHEMENTLY DO NOT RECOMMEND “TWO MEN AND A TRUCK” TO SERVICE YOUR MOVE!!! The crew arrived with a 24ft Truck with a 3-men crew. It was later discovered that this crew was out of Baltimore, MD and it was evident that they were inexperienced. Please don’t ask the management office staff a question. Any question you ask management is misconstrued as a threat by you. They damaged a new king-size bed that was just purchased 3-weeks ago. It was discovered that the crew also broke a leg on daybed and did not inform me of this incident.

This is a terrible mover. They refused to take many items on the inventory even though there was lots of room on the truck. They completely broke furniture and will not pay even though we had full value protection.

Hired Two Men and a Truck to pack heavier items in a pod. They stated they needed to unpack what was already packed in the pod to do make sure everything was secured. Paid 800 dollars for 2.5 hours for the service. When I got the pod opened again, nothing was secured. Fragile items were underneath heavier items. I had items completely damaged beyond repair. Most of my furniture has dents. They were given straps to secure the items, which were all loose. I would have been better having kept the pod how I initially packed it. When I reached out to customer service, they stated they couldn't help me and blamed it on the pod.

The estimate provided before the move was inaccurate and required two moves to complete. The movers were rude and careless. After being shown a very expensive wood table, upon arriving at the new residence, the corner of the table had broken off due to the carelessness of the drivers. Packing boxes were thrown to the floor with disregard to the contents. This resulted in numerous crystals being broken. Upon bringing artwork into the house, they threw it onto the floor with disregard to the art and the frames. I would never use their services again and encourage others to do your homework before hiring a moving company.

We had a representative come look over what we needed moved locally. It went well and then on the day of the move they would only take certain items. The list they agreed to at our meeting was altered by the office staff yet the price never changed. We had to have everything out of the home we sold but now we are trying to figure out how to get it done. Total disaster. Do not use this moving company. Run.

Boxes were marked haphazardly or not at all. Often the label on the box didn't reflect the room at all. Glass items were just piled in a box unwrapped. TV was left on the truck and days later I still don't have it. Boxes were piled very high and as a disabled older person impossible for me to access. They used primarily big boxes even for books and heavy items. I hired them based on reviews that reflected positively on their careful handling of items. Included is a photo of how some of my non-replaceable keepsakes from my mother were packed.

Worked with Amy (Long distance coordinator). She gave us the rundown of what they do such as disassembling items, wrapping large furniture etc. but she failed to mention that they do not move paint, nor do they move equipment with fuel in it, wielding gas or oxygen tanks. They also have a weight limit for the truck can only haul 26k pounds (That's including the truck). This was all told to us by the gentlemen that came to our home to move us.

We are still involved in a heart-breaking experience with Two Men. My mother's items were moved and put in storage with Two Men when we moved her to assisted living. My mom was very pleased with the service provided by Two Men. When she died, we moved her property to a far less expensive and secure storage facility. The Two Men facility in Peoria is a warehouse with everyone's things in it--items are just put in several different large stacks that are supposed to be separated by a chain link fence, though most are not. There are no labels or tags on anything in the warehouse that has the name or a barcode or anything to tell whose property is whose. And some items supposedly belonging to one pile are not necessarily in that pile--just next to it. Two Men moved our mother's things to the new storage space. No one in our family physically supervised the move, and this was not required by Two Men.

The two individuals you sent (Derrick and James) did NOT complete the job at all. They arrived at 148 Willow Stream Court, Roswell, GA 30076 on Friday, 08/01. Upon their arrival, they informed me that this would be a five-hour move. After three hours of moving, they claimed they did not have the necessary tools to transport my washer and dryer. They then stated that there was not enough space in the truck for all of my belongings. As I was getting ready to leave for my new home, they mentioned that their tire was flat and that they were both tired from working a 15-hour shift the previous day. It took them 1 hour and 50 minutes to reach my residence.

Terrible, please look for alternatives, worst customer service ever, was in a dangerous situation and needed to move quickly, was told to expect a call back, that never happened, they referred to another mover, they never showed.