LG Washing Machines Reviews

Poor product...never ever worked correctly. Now when running the hot water cycle the house pipes shake. Had a plumber out to investigate and plumbing was perfect. He stated that it was an internal problem with my washer. Of course my warranty end November 22, 2026. Let's see if LG can make this right!

I bought an LG ThinQ top loading washer in April 2026 as a replacement for my previous LG top loader. I have had lots of issues with the ThinQ. Frequently it does not put enough water to clean the clothes. I have pulled out a set of king sheets that were not even completely wet after a full normal cycle. The company said I should add water with a bucket if it does not fill enough. Or... I can use the heavy duty cycle which adds more water than I need so I have to use more detergent and it runs for a hour and 45 minutes. It has no add water button. It also has no prewash setting. Deep wash fills the tub all the way. So the machine does not work as anyone would expect, but they won't replace it. I will never buy another LG washer. Terrible product.

My LG washing machine only a year and a half old leaking already on my new floor. So furious. What a total rip off.

If you want clean clothes, don't buy this washer. The water levels are not adequate unless set to "deep fill" (clothes are partly dry when wash cycle starts otherwise), and the agitator is a joke. The other thing I HATE about this washer is that it doesn't have a soak option. If I want to soak my clothes or dog bedding for several hours or overnight, I have to unplug it!

I brought a washer from Home Depot and got a extra 3 year warranty from all state company. I will never buy an LG washer period and especially from Home Depot and their scamming. All State protective plan warranty I am so disappointed. My washer is barely a year old and I'm having problems with it already and can't get it fixed because they sending out people who lying and saying there's nothing wrong with the washer and clearly you could see that it has a problem

I purchased a top-loading LG washer at Lowe's in Boone, NC, and it won't clean anything. It's the agitator model with the glass, soft-shut lid, but it doesn't agitate the clothes. It just moves back and forth a little. Also, it has a very large drum, but it never, ever covers the clothes with water. It's awful. I'm single, and it will not work for me. I can't see using this machine at all if you have a family, because you would get tired of doing so many small loads. I wish I had gotten my old Maytag fixed locally.

After 3 years and 3 months the drum bearings burned up on my LG WM3600HVA washer. The drum warranty expires at 3 years. To replace the drum on the WM3600HVA costs $1100 dollars, more then I paid for the washer new. LG offered to retroactively sell me an extended warranty for $424 with no guarantee that there would not be additional charges and with a 90 day warranty on the replacement drum. They do not have an LG repairman in my area so they named who would come fix my washer. I googled this company and they have an "F" rating from the Better Business Bureau with many unresolved complaints about warranty repairs. I elected to switch brands. I would avoid LG products completely.

I will not ever buy an LG washer, again. It started to stop working correctly within the first year it was purchased. I believe it is a failure of the "User Interface (UI) Display Board assembly". My husband looked up recommended troubleshooting and nothing he did worked. I do not plan to pay 200 hundred dollars to fix this machine. The dial to select cycles intermittently works. It is now more common than not that it does not. The buttons that allow "deep fill", etc., off to the right do not work most of the time. This happened within a year. We have now been unplugging it, fiddling with the dial, turning on and off and trying again. Horrible.

I've had an LG top load washer for about 4 years. During that time my ex girlfriend did all of the laundry. I was not aware of the functions of the washer during that period. One day I washed a single pants on the normal load. During the rinse to spin cycle I noticed the water dropped and water sprayed the clothes while the drum was spinning. So I used the deep wash setting for a larger load of clothes. During the rinse cycle I noticed the water did not drop and did not spray from top like the normal cycle did. The drum filled and then washed and drained. That is when I noticed my clothes still had a lot of soap in the water. That was caused by the Lysol sanitizer additive. Then the drum started to spin with no water dropping or spraying to help rinse and remove the sanitizer from the clothes. Then the drum had spun out the water.

WORST MACHINE EVER! To get enough water for each cycle have to do deep wash PLUS deep fill, but then it rinses with only half the water as my picture shows. Couldn't upload video.

Worst washer and dryer I ever owned. 4 years old and already replaced the pump. It’s great if you don’t wash blankets or towels, and your clothes are lint free. It takes way too long to wash one load, constantly stopping and going, no amount of adjusting helps. Small loads, medium and large all the same outcome.

Worst washing machine ever!! LG doesn’t stand behind their products while under warranty! Grease on clothes and bedding. Tub cleans don’t do anything. Started having this issue when machine was 4 months old. Had service 3 times and nothing changed. Never buy anything LG again. They don’t stand behind their products while under warranty. Could have easily replaced with a new machine but no supervisor would speak to us. Cowards! Instead they want me to hire a company to do a deap clean of the machine to get the grease out and I have to pay $400 for this?? Not them!! Complete bs.

⭐ 1-Star Review — LG WT7300CW. I am absolutely disgusted and deeply disappointed with both this LG washing machine and LG’s response to a serious product-quality failure. I purchased an LG WT7300CW top-load washer, expecting a major appliance from a major manufacturer to provide many years of normal residential service. Instead, after only approximately four years of use in a single-person household, the painted metal structure inside the wash compartment has developed significant corrosion and rust. This isn’t a case of someone abusing the machine, leaving it outdoors, or exposing it to chemicals. This washer has been used normally, indoors, in a residential household by one person.

My LG Washer was not working when we companies within 2 year Costco warranty, after submitting all Necessary bill, evidence again they cancelled maintenance schedule even within Warranty period stating it's not within Warranty window.

Horrible quality. After 2 years the bearings are going out. LG won’t stand by their product and do the right thing and just fix it. Won’t buy another lg product and I plan on sharing this with everyone I can

So far both washer and dryer have been having problems and only purchased 1.5 years ago.

I have a top loader, absolutely hate this washer. You have to use deep fill otherwise not enough water, doesn't clean clothes properly, the impeller is pathetic, clothes on the outer side hardly move so don't wash properly, the shortest wash is 30 mins, same for just rinse and spin, if you are expecting hot water you'll be disappointed, just barely tepid. The rinse cycle is absolutely pathetic, it just sprays water while drum rotating so clothes aren't rinsed properly.

I hate hate hate my LG "smart" IQ washing machine. You have little control over washing time, water level, temperature. I program in warm water and get cold water. Etc. I absolutely HATE it. I should have fixed my old washer.

Our washed drum in our front-loading Energy Star washer perforated at the place that it is etched with the model info just after the three-year mark. They did not have any willingness to work with us despite it being an obvious manufacturing flaw. It was just over 3 years old. We already replaced the circuit board in the dryer after 2 years, and then that went down again. Both the washer and the dryer. In year three. We will no longer give LG our business. Buyer beware.

My new LG Washer stopped working properly during the spin cycle after 8 months while still under the 2 year warranty. LG gave us the runaround for 3 months with 1 service call that did nothing and 2 more that were set up and no one came. After 10 calls/texts and 12 emails, we gave up and bought a new GE washer. I took LG to small claims court for the washer cost and floor repair and won the decision. LG lawyer said they would not pay and would fight the decision. I am adding 9% interest each month that is allowed by the court. After 4 emails to LG executives, no response. This company has no integrity or customer service and does not abide by the court system in the US. I am trying to get their products banned from the US!

I have a LG top loading washer, it has a deep fill option which no longer is working, I called a technician to come and look at it from where I bought it, when he arrived he called LG and they ran a diagnostic on it and LG told the technician that there was nothing wrong with my washer, the technician replied that it didn't fill, and LG responded by saying that it was never supposed fill more than a fourth to less than half full? And LG said if it filled more than that then my washer was broken when I bought it and now it is working normal??!! The technician replied that it had a deep fill option and LG said it didn't matter? So I can't get my washer fixed as long as LG says that it is working normally?? I have a warranty and can't get my washer fixed, I will never purchase another LG again, also note I tried talking to customer service and they were very rude!!

LG top loader (purchased 2025) wrinkles, twists, and mangles the clothes; I must iron workout clothing! Dialing back the spin causes the clothes to be WET, or "water saving" feature doesn't wet the laundry. Can only use 1 or 2 tablespoons of HE detergent in a small load, at most. Are the clothes clean? Stiff. Watch for soap residue on dark clothing. DO NOT BUY.

Absolute junk. Every time I used it it continually filled. It would not spin. It would not rinse. It would not drain. I had it for barely a month. It locked up on me when I tried to open it. The lock on the lid broke. I called customer service. They said there was no warranty. There was nothing they would do for me. Do not buy. This is nothing but a piece of junk. I wish I would’ve read the reviews and done more research. Google said it was one of the top rated, but I should’ve dove into the reviews a little bit further.

I will never buy another LG Washer or any other product for that matter. The lid on our model WT7000CW cracked within the first week. Getting a replacement lid became so frustrating we just lived with it. Now 2 years later it’s falling into pieces. Their products are junk. Absolute lemons. If anyone is reading this, avoid buying LG products AT ALL COST.

I made the mistake of not researching reviews on LG, to see all the trouble others continue to have. Top load model WT7000C purchased December 2024. Normal cycle doesn't always put enough water no matter the amount of clothes, so I originally added water with a bucket then started pausing and changing to a different cycle which would fill it over the clothes. I called technical support who said unplug then replug, another said hose might be kinked, if that were true than it wouldn't fill up when the next since cycle starts. I missed my warranty by a week when I originally called. There SHOULD BE an option to add more water!!!

I have had the LG Inverter direct drive front loader washer and dryer for at least 5 years now. I should have returned them. I did return the dryer for a new one because it takes 1 hour and 50 minutes to dry one load. The replacement was the exact same, I wish I would have returned both of them. The washer cannot rinse a Tide pod or the new Evo Tide tiles even when you add an extra rinse. I wash my sheets just my sheets with an extra rinse and they have soap residue that is very visible!

Hands down the worst washing machine ever. Buy literally anything else. Clothes come out dirtier than they go in. I am dead serious. Total piece of junk. Do not buy this under any circumstances, even if it’s free.

I ordered an LG WashTower (directly from LG.com) with in-home delivery and installation for my rental. The delivery was a disaster — no delivery window was ever confirmed, there was no way to reach the drivers, my tenant lost a workday and I took the afternoon off. When the unit arrived with two small dents, the driver wrongly claimed installing it would void the warranty and took it back (an LG rep later confirmed that was false). I then received false "delivered" text and email notifications. Weeks later: no replacement date, no named contact, multiple unreturned supervisor callbacks, and my tenant still has no working washer/dryer — while LG was paid in full. Deeply disappointing. Avoid LG direct delivery.

Do not buy this washing machine. Especially from Lowe's. Does not clean clothes. Runs for an hour and a half. Clothes are not even wet. Horrible ordeal to get them to get this $700 piece of junk out of my house.

Please note: over the years, we have had a variety of LG washers, dryers, dish washers, and refrigerators. All have performed at least adequately. The machine described below should never have been released for sale. And, as you will see below, what started as frustration with one LG product has since become major frustration with the LG company because of customer service apparently designed to make dissatisfied buyers of this particular model simply give up. We were completely open to a resolution but it appears that LG is not.

I own a bed and breakfast and we have 2 sets of washers and dryers. We have a Maytag large capacity washer upstairs and a Whirlpool dryer (the least expensive) and LG washer and dryer downstairs. When we had to replace the old LG washer and dryer (which was very good), we purchased the new LG top of the line washer and dryer. Big mistake. The LG washer is so temperamental that if you don't add water into the liquid fabric softener bin before you add softener, it just sticks to the tray.

LG signature washer 5.8. Purchased the set and the originals were delivered May 17, 2026. The dryer has been great however the washer is a nightmare built with cheap plastic parts. The ezDispense you push in to get in and out when filling the laundry detergent and softener. Washer number 1 - the EZ lock mechanism was broke when arrived. Called up Lowe’s and they set up a swop out for May 19, 2026. Washer number 2 - it arrives and works until today! Once again the lock mechanism is not working.

Just bought a LG top loader thin q. Heard LG was GREAT!!. It has no delicate cycle, gentle cycle!!. To get it, you have to download the app, pair the machine, get the qr code, etc, etc. Really?? It sucks!!! First and last LG product. I'll stick and should've stuck with reliable Whirlpool. That's all I've had for 40 yrs. All my appliances have been Whirlpool. This is what I get for being an idiot listening to idiots!

I had a front load LG washer which worked great. After moving to a new home, we bought a top load LG Model WT8400CW. Huge mistake. My clothes do not come out clean, whites come out dingy, dark colors come out with bleached spots (I never used bleach in this machine), clothes come out without being fully wet (even using the Deep Wash setting), clothes come out tangled and twisted. DO NOT BUY this machine. It is complete waste of a lot of money. Also, just an annoyance - the tops of both the washer and dryer are angled downward so things slide off onto the floor.

The LG inverter direct drive washing machine is the most worthless appliance I have ever encountered! If you want clean clothes... wash 2 maybe 3 items at a time. It will absolutely NOT get a blanket clean. Put a folded shirt in and let it go thru all cycles (wash, rinse, spin, etc...). I guarantee you the shirt will come out still folded! I've had to wash loads 3 and 4 times to get things half way clean. Watersaver.... hahahaha. What a waste of good money.

I purchased LG front load washer/dryer from Best Buy in October 2023. January of 2026, conveniently right after the warranty ran out, the washer stopped singing its alerts and the dryer quit working altogether. Worst product ever!! No customer service, nowhere you can call and get a human, only AI. I will NEVER buy anything made by an Asian. NEVER!!! American made only!!! I don't need a washer/dryer that sings and I can operate from my home. JUST WASH AND DRY MY CLOTHES!!!!

I bought an LG washer and dryer in 2023. They are awful. The washing machine often does not even wet some of the clothing because there is so little water. If I use bleach in one wash, the next wash has bleach spots and streaks where some bleach apparently was left over and obviously went into the next wash. So after using bleach I have to run rags or nothing in a wash cycle to get rid of the bleach without ruining more clothes. The dryer controls are annoying because if I change one thing, say, the spin level, it will automatically change the temperature of the wash water, so LooK Out for it changing things you didn't want changed.

I've only had my LG top loader six months and it is the worst purchase I've ever made. The clothes often have a residue, presumably from soapsuds, since I don't use a powder detergent. They are usually twisted and tangled together and always so wrinkled, I've had to go back to ironing, even though I take them out the second the spin cycle is done. I tried to get advice online, but I refuse to be charged $5.00 to "talk" to someone online. Terrible service.

I bought an LG top loader washing machine 5 years ago and it is the worst machine I have ever had in 35 years of being married. This LG machine barely removes stains even with a spray and soaking. The whites don’t come out white. I spray every single sock till it is soaked in Shout before it goes in and even then they still don’t come out clean. The agitation sucks, it barely moves the clothes around. You don’t even hear the swooshing noise of the water. So you know the clothes aren’t moving enough to get cleaned. Every time I have tried to put in a load of towels they never spin at a good enough speed to get out all the water out. They are so laden with water I can barely lift them out of the machine.

Their customer service dept does not know how their machines work. Told this by a repairman they use. They will not refund $175 for vent cleaning which THEIR customer service told me to do in order to proceed. When I asked repairman why couldn't customer service just say what was possibly wrong he said "because they do not know how their machines work." Now because it was not a defect they will not refund my money for vent cleaning that they told me I had to do under warranty rules.