LG Washing Machines Reviews

I hate this machine. It uses so little water for the "normal" wash that the clothes don't even all get wet. I've had clothes come out just as dirty as they went in, and I have had to wash them a second time. During this cycle, long sleeve items get tied up in knots or tangled with underwear. On the bedding cycle, items just float on top of a FULL tub of water and slosh around a bit. I have had sheets come out with detergent all over them. Customer service has not been helpful. I want to return this machine, but neither Lowe's nor LG will accommodate me. This is a horrible washer.

This upload washing machine is awful… As others said… it doesn’t do the job 0.5 on 10 score… Not enough water… clothes don’t move efficiently in the tub… It’s the worse machine we ever had… Bought in Oct 2023 …ready to recel it for not much… It’s supposed to be an «intelligent» washer… it’s a retarded one. Don’t buy that crap!

Please do not buy LG front load washing machine. I purchased one nearly 8 months ago and was awoken to a loud explosion. My husband thought someone broke into our home. We checked everything and never thought it would be that our washing machine glass scattered all over. It was off since early part of the week. I called LG and they says it's not covered under manufacturer warranty. Unreal. I've had previous front load never LG and it has never happened before. Please do not buy. Very scary situation and now no answer as to why could this happen.

I purchased the LGWT6105CW 03/17/2025. I would NOT recommend it. You can not wash on normal setting as it puts in a minimal amount of water - you could spit more! The small load of clothes sat above the water for the duration. You are unable to add more water. Fast forward - customer service at LG states "the end result should be your gauge" (it is - not washed) and "do not use normal - use deep fill or speed wash for more water." Deep fill fills to the top which I do not need!! So folks I have resorted to filling a bucket 3x and adding to the washer! I would have been better off keeping my old washer. DO NOT BUY!!

I bought a washer machine that stopped working after 4 months. I contacted LG who sent someone to fix it. He told me he had to order a part and would let me know when the part was in. After 1 month I had to contact LG again because I never heard back. All I get from LG is that they are still waiting on the part. This is a brand new machine, it should not take over 1 month to get parts. All they tell me is to be patient. I spend 800.00 on this machine and I have to go to a laundromat to wash my clothes. I have my dad with dementia and I purchased this machine so I would not have to be out with him. This is unacceptable. I will never buy LG again

Well, this may not be novel, but I regret there is no lower rating than a 1 star. I bought a washer and a dryer from LG on January 28, 2025, and was given a delivery date of February 1. The delivery truck arrived promptly on February 1. It carried a washer. It did not carry a dryer. I was assured by the delivery team that they had notified the office etc. I allowed a few days to pass before pursuing the matter with LG customer service. It was news to them (and, on subsequent calls, also news) that, while I had paid for the appliances in full, they had delivered only a washer.

I bought a new washer from LG website directly few months ago with 1 year warranty. It has NOT Been working for over a month now. The repairs came several times and still cannot fix it. LG approved replacement one week ago, but there is no word from them and now they’re asking for the pictures again, but Mr. different departments etc. I spent countless hours on the phone with LG. It’s terrible service and I will post everywhere to advise people to never ever buy a machine directly from LG. The warranty that they advertise is a fraud.

I have had my top loading - with agitator - LG washing machine for 2 years. I had a technician come up after a few months and he stated nothing was wrong with the machine. But it's pretty useless at cleaning clothes. As others have said in their reviews it doesn't add enough water even using Deep Fill.. And while it swishes the clothes around, they don't move from top to bottom. So they aren't really rubbing against each other to get clean.. The normal wash and quick wash are a joke. I would buy a new washer and sell this one but I don't feel comfortable selling this to anyone. I thought LG were great products. This washer is the worse by far-not worth a cent.

I bought an LG washing machine. I have had it for 7 months and the lid broke on it. The service guy came out. They told him that they have not made any parts because the machine is new and they would have to replace it. LG has been giving me the run around for 2 weeks. Now I have a manufacturer warranty on it plus I paid extra for a 5 year warranty but LG refuses to get back with me. I have called them every other day. I pay 1,138 dollars for this machine plus extra for the 5 year warranty and they will not honor anything. My next step is trying to find an attorney who can help me.

Worst purchase Ever!! I purchased the LG top loader Inverter Direct Drive washer and the Sensor Dry dryer in 2021. As other reviews have mentioned the washer DOES NOT fill with enough water to wet the clothes. Most of the time have to use the deep wash or Water Plus to get my clothes washed with enough water, agitator does not agitate enough to rub or pull clothes under water to clean the clothes. Dirt marks barely come out unless I put it back in for 2nd wash. Just awful!! Dryer on the other hand has worked well. Stay away from LG!!!

Bought a large capacity top loading washer specifically so I could wash large loads. Does not give nearly enough water to clean the clothes or blankets or quilts. Tried to use the deep wash setting and keep getting horrible noises with the error that it is unbalanced. Does not matter what I do, cannot get the unbalanced issue resolved. I can only wash small loads without getting unbalanced noises and the water level is so low some clothes still have dry areas. Worst purchase I have ever made in my life. Tried talking to customer support but could hardly understand him and I felt like he wasn't really listening to my issues because he kept giving me answers and asking questions that did not fit the issue. I have had this machine just over a year and I am planning on having it hauled away as junk and will purchase a different brand that actually has a service department that I can understand. If I could rate this with zero stars I would, but that is not an option.

I purchased a LG washer Dec. 1/24 at Leons Furniture, and haven't never been so disappointed with anything I have purchased all my life as much as I have been disappointed now. Placed numerous phone calls, went back to Leons, had a service rep. come to check it out, I have left numerous messages with June at 416-987-0541 and she never returned my calls. I did receive a call from a rep by the name Gian and he sounded very concerned about my issue, took my concern to the managers or whoever else has any authority to replace this machine for me and he called me back yesterday saying that replacement was not approved and I have to live with it no matter how much I hate it. I recommend no one purchase a LG washer. IT barely gets my laundry wet, my laundry comes out just like I put it in, and dry, especially the bed sheets. I paid $847.00 for it. My ticket No. is **.

LG Washer and Dryer – Identical Failures!! The locking latch on my clothes washer failed recently. I called LG for service (out of warranty). Service was scheduled 3 days later and I had to pay over $400 for the repair. The repair and the service technician were fine. The next day, the locking latch on my clothes dryer failed in exactly the same way. Again, I had to pay over $400 for the repair.

Updated on 02/23/2025: Worst washer ever built. Won't do hot washes. Only fills the huge tub 2 inches. LG customer service told me there is no problem with washer but never came to see it. Worst company ever. Please stay clear. Machine is 2 months old. Purchased from LOWE'S.

We bought our LG front load washer in 2016. Four years later and still under warranty, customer service sent a technician over to change the drain pump, charged me $150. February 14, 2025, I changed again & the next day removed and changed again because the pump worked for 1-2 loads and then it didn’t! It would make a humming noise, but wouldn’t drain the water! I haven’t called a technician or customer service, but it feels like there isn’t enough power going to the pump to allow it to work! All pumps are OEM… Now I have to decide to fix it or junk it for a more RELIABLE BRAND.😡

Purchased washer, dryer, dishwasher, range and refrigerator in Nov. 2021 through RC Willey. I have already replaced the dishwasher. My refrigerator is taped up because the top shelf fell into the fridge. Now my washing machine is leaking. Ten days to even get someone here to look at, another three days for part. It was installed yesterday. And, my washing machine is leaking today. LG stands for Loot Grabbers. Life IS NOT GOOD with LG appliances. Save yourself a lot of anxiety, time and DO NOT PURCHASE THEM. Even if they are free, do not take them.. BTW, I have an extended warranty on all. The washing machine leak was the only one covered under the extended warranty. Then you are told there are only certain days a tech is in your area and you just have to wait. RC WILLEY AND LG WILL NEVER GET ANOTHER CENT FROM ME..

I have had my top loading - no agitator - LG washing machine for 2.5 years. Unlike other reviewers, I have had no mechanical problems with it. But it's pretty useless at cleaning clothes. 1. As others have said in their reviews it doesn't add enough water. 2. And while it swishes the clothes around, they don't move from top to bottom. So they aren't really rubbing against each other to get clean. I put it on deep wash to get enough water which adds tons of time so it is neither water efficient nor energy efficient. I sometimes use the bedding setting if clothes are just sweaty not dirty - that setting at least gets enough water. It takes forever because it soaks them. The normal wash and quick wash are a joke.

LG thinQ purchased a year ago. We travel for work and aren't home much until we had to be this year for medical reasons. The wash and dry settings will melt any synthetic material. I've lost bath mats, house slippers, caps, pants, robes, and counting. Natural fiber cotton, linen, etc is so deeply wrinkled that you can't use the item. The machine moves a foot in either direction when in use. No amount of leveling will stop it. A load of laundry takes 5 hours. It is a nightmare. I hate the machine.

Worst washing machine I have EVER purchased - purchased it brand new. LG4.8 cu. ft. Top Load Washer in White with 4-way Agitator, NeverRust Drum and TurboDrum Technology. IT CHOOSES how much water to use - sometimes clothes at the top never even get wet. The middle agitator only turns a bit to the right-then a bit to the left. It NEVER pulls the clothes down or under. The outside tub spins…but all that's doing is wearing holes in your clothes on the outside. I have pulled clothes out of this washer DRY or…many times the detergent or dirt from other clothes are caked on in splotches to dark clothes-and I did this only filling 1/2 way with clothes. The only way to be sure your clothes get wet is there is a button to hold and press called “Deep Fill *max” … but that means I am filling the tub all the way to the top for EVERY LOAD because otherwise it figures out on its own how much water to use and its NEVER enough to wet all the clothes.

Whatever you do, never ever ever ever buy a washing machine from this company. Worst customer service, worst product, worst literally everything. I'm in disbelief that a product this poor was released to the consumers. I feel like it was designed and released without any testing at all. Buyer beware for all LG products. Worst company for washing machines ever.

This has been a horrible washer. In the 2.5 we've had it, we've had to buy replacement parts, have service come in twice and now the power button/switch doesn't work. Piece of crap. Don't waste your money on LG. Just give an old "dumb" washer I can count on for decades like the products we used to be able to buy.

We needed a new washer and dryer and went with LG as they seemed to have good reviews. This is perhaps the worst washer and dryer I have ever had to deal with. We have the LG top load washer with a central agitator. First, there is no perm-press washing selection, which I have used all the time. For the regular/normal load, it is supposed to "sense" how much is there and use the appropriate amount of water. It NEVER uses enough water. We will only fill the washer half-way or under and items will come out with spots that are entirely dry and never got wet - so they never got washed! Clothes will come up with these strange white marks all over and I'm not sure what that is; some soap scum residue?? We have to either run an additional rinse cycle or use the "deep fill" for water, which completely by-passes the whole idea of water efficiency. NOT WATER EFFICIENT -- IT IS A WATER HOG.

Well at this point I guess I don't have much to say that's good about LG washing machines. I started using LG products years ago but they have steadily declined in reliability and workmanship. I have an LG front load washer wm3400 that is less than 3 years old and I've had to have it worked on three times. This last time the rubber hose that puts water into the machine develop the hole and was leaking water all over my floor. Now I have to do floor work as well. LG would not cover this. It's obvious from looking at the hose that the hole appeared where the rubber was cut back too far. This pliable rubber should last a lifetime. Their quality control is terrible. I have put enough money into this washer to buy two more washers now and again it's less than 3 years old. I think I am done buying LG products.

Bought this thing 6 months ago. Lasted 2 weeks and quit working. Lowe's said there is nothing we can do about it to call the LG factory. So we did. 5 months later finally sent an idiot out to fix it and he said he didn’t have the right part. Waited another month. Sstill not fixed. Can’t get any help from lg or lowes. I would stay away from Lowe’s for appliances because they don’t back you at all if you have a problem. We have spent 5 times what the washer is worth going to laundry mat. Guess should have just junked this one and bought a new of some other brand from somewhere other than lowes.

LG WT7200CW TOP LOAD MACHINE. I bought the machine from Costco in 2018. My complaints include white marks on clothes, insufficient water level, and agitator gear stripped. LG does not support the agitator at this point although I feel like any parts that fails within seven years is a red flag. I also have LG side-by-side refrigerator, microwave, stove, dryer. Really bummed about LG Customer Service and definitely will weigh on my decision to purchase another LG product.

Terrible. I bought the top loader with agitator and never enough water goes into the machine and clothes come out still dirty. I have to always use the heavy duty cycle and still dirty clothes. I shouldn't have to wash clothes twice and always left feeling angry doing laundry. Never mind the wasted time on having to put the clothes through twice and even still sometimes not clean. Never again.

I don’t know why this machine was highly rated when we bought it. It is the worst machine we’ve ever had. Of the many complaints we have, the main one is that it is over-programmed and doesn’t give the user enough control over the process. And it is very bad programming at that, leaving us at the mercy of whatever arbitrary cycle the machine goes into. For no explicable reason, it will arbitrarily and seemingly randomly do multiple rinses in which it refills way more than necessary, wasting enormous amounts of water, and risking overflows of our tub (which has happened twice). So now I have to stand by to make sure that things go smoothly, wasting my time as well as my water. I will never buy another LG product.

I purchased an LG washing machine and dryer. I had it 5 days and had it returned. The very worst washer imaginable!! I could not get the water to cover the small load of clothes on the normal setting. I tried the big load setting. What a waste of water...not to mention it forced me to wash and rinse in warm water on the large load setting. All that to get more water to cover the clothes. Not to mention it took an hour to wash the small load of clothes!! The timer settings on the dryer forced me to chose 20, 40 and 60 minutes dry time.

Purchased a top load machine and items always come out with white marks. Cannot seem to get them clean. Have tried various things, i.e., less soap, vinegar, extra rinse and nothing works. Would not purchase again.

I just had my new LG wash machine delivered and installed. Unbeknownst to me there is not a permanent press cycle on it. Regardless I have been washing clothes for 40 years on normal or gentle cycles for the most part with no issues. Now, All of my clothes looked ruined coming out of the wash as they are so permanently wrinkled. I am beside myself. I will be returning my machine to Costco and going to the laundromat until I can figure out a resolution. Any advice for me? Thank you. Picture below is Shirt I washed on normal and always came out of the laundry hung up and ready to wear. I rewashed it on gentle and it is the same wrinkled mess if not worse.