LG Washing Machines Reviews

I had the worst experience with my LG top-load washer. Whenever I washed white sheets, they actually came out dirtier, sometimes with visible residue, and I had to rewash them two or three times. In contrast, I had a great experience with my Kenmore washer. I used it for over 15 years without any issues. I still even have the matching dryer. With the LG machine, I also had to clean the washer itself almost every month using a special cleaning powder, which felt excessive and frustrating.

I had an LG top loader washer, one of the top end products. In ten years, it needed a few major repairs, but the worst part is the customer service at LG. They have a flat rate repair program, and I first verified my machine was eligible. It was. Then you are on AI chat for hours and getting sent to different departments. The next day, when the tech was to arrive, no one showed up. I basically spent hours going through the process again. They mistranscribed the address, and told the next tech it was a dryer.

Not six months after buying an LG washing machine, my unit decided to display the "DL" message. That means the lid didn't lock. The online repair technician's only advice was to "reboot" the unit - that is - unplug then plug it back in. That did nothing but waste time. So, then I reached out to a local appliance place. After a week of one thing after another - and burning $450 in the process - I decided to get a new unit, as the cost(s) continued to mount. Even the technician said LG washing machines were **. His words... not mine. Judging from what I've seen so far -- he's right.

The absolute worst washing machine I've ever had. Doesn't clean anything.

Wish I had read these reviews before trusting Google ratings and my prior experience with LG front-loading washer. At this point, my biggest grievance is with Home Depot where I purchased machine along with dryer 3 weeks ago. More detail about issues with Home Depot will be provided in separate review, but first problems with machine were connected with Home Depot's ridiculous 48-hour return policy. This along with LG's very short 1 or 2 year warranty, should have been my first red flags.

I purchased an LG Top Load Washer WT7150CW and Dryer on March 12, 2024. Of course, I added the LG Premium Care 3-Year Extended Warranty for both products. September 2, 2025, about a year and a half after purchase I was using the Bedding cycle to wash small puppy blankets. When the bedding cycle was past the rinse/drain I noticed the sound of water again which was unusual at that stage of the washing process… Next was Spin and should have no water. I went to check it out and there were 15 minutes left for the entire load and realized that the machine was refilling with water in the Spin cycle and it was not stopping! At the 10-minute mark, I hit the pause button and after 4 minutes, the automatic drain started. If I had not noticed the refill sound I can assure you that it would have overflowed. Just as a note, there has NEVER been any Error Code displayed with this failure~

So disappointed in LG washer dryer the one with no center piece to wash. I was told work just as good as one without!! My clothes never come clean or smell good, will never purchase a washer dryer from them again. Waste of money.

I have a LG top load washer model #WT1501CW which leaked after only 6 years. It leaked on the lower back and I didn't notice until it damaged the whole floor of my bathroom. It was leaking constantly, not only when in usage. We got a part changed but it was still leaking so we disconnected the part that controls the javel dispenser which stopped the leak. Note that I do an average of 2 washes per week. Now, 2 years later, the cover broke off. The part is $250! We are not going to get it fixed and will buy another washer. I want to stress out that our old wrasher, which was an Inglis, lasted us well over 30 years! Bottom line = I don't recommend LG washing machines

Extremely Disappointed with LG Delivery and Customer Service. I ordered a washer and dryer directly from LG.com and have experienced repeated delivery failures and poor communication throughout the entire process. My original delivery was scheduled for Wednesday between 8:00–10:00 p.m., but the delivery never occurred. I contacted the driver twice and submitted two complaints with no response. At 10:53 p.m., I was informed that installation services had shut down for the night. I was then promised priority delivery for Friday at 8:00 a.m. and told I would receive confirmation. I took time off work to be available, but no call was received. Later, I was told that a delivery attempt was made and that no one was home, which was inaccurate. I specifically took the day off to receive the delivery.

I would rate a negative zero if I could. This is literally the worst thing I've ever purchased in my lifetime. If you're looking for stress, sleepless nights, and continuing issues this is for you. Oh and if you want to smell.

Lg freaking sucks!! Our transmission went out three damn weeks ago, and all they do is keep making damn excuses why they can’t find it, when I am on the internet for two minutes and have found five! Why don’t you stand behind your product and just quit with the bullshit!! Oh yeah, and a $1000 dollar part for a $900 washing machine! Would be easier for us both if you just replaced it!!

I really wish I had read reviews before ordering through the LG website. On the site, it said that I would get free installation. When the delivery people arrived, I was told that they do not install as they are 3rd party vendors. I called customer service and was redirected at least 10 times, on the phone for over an hour to try to get assistance. The first woman was downright rude, basically saying I was a liar because if I ordered installation, I would have received installation. I finally was told that they would pick up the washer and dryer and give me my money back, only to put through to someone else who had no idea what the issue was.

I just bought a top-load LG washer and dryer. I AM VERY UNHAPPY WITH THESE MACHINES!!!! First, who thought it was a good idea to make the tops of the machines slanted??? When I fold laundry, it just slides off onto the floor. Makes me SO VERY MAD!!! Second, I hate the fact that I cannot control the water level, water temperature, and when the soap, vinegar, etc is to be added. Third, the touch-screen is very difficult to navigate.

I did buy a LG washing machine last year from Lowe's. From day 1 started giving me a problem. I called lowe's to change it for me. They said I need to call LG, good luck. Talk to someone over LG, it's just back and forth for 11 months. I paid 2200 for something it's not working and no one has any answer nor solution for it. I should have stick with Home Depot.

This is the absolute worst washing machine EVER!!!! The customer service is even worse!! DO NOT BUY! We bought a front load stackable LG THINQ in August. Nearly 3 months later started leaking through our floor, ruined our ceiling tiles. You have 3 months to return to Lowe’s so it was too late to return the machine. We then spent another three months calling LG almost every day for help. They kept telling us they were sending us to the presidential team I and someone would call us back and they never did. Pretty sure they just wanted us to give up.

Bought LG washer model WT8400CB in June 2025. The top loader door broke and the whole mechanism has to be replaced which was estimated at $500. We bought the matching dryer and the drum went out on it within the first 6 months but we were under warranty. No warranty for this now and will not but LG again.

I ordered an LG washer in November of 2025, in addition to paying for installation and haul away of the existing unit. The delivery company did not deliver on the first scheduled date, cancelling the night before. LG awarded me a $75 inconvenience fee. However, the delivery company attempted to cancel the second delivery scheduled, the morning of.

Buyers BEWARE on model LG WT 6105CW top loader washer. Our washer is not even 1 year old. I do regularly scheduled cleaning. I have slime, gunk, brown specs in bottom of washer and on clothes. In clean cycle it is floating in water. Customer support told it needs deep cleaning and not covered under warranty. I’m having to get appliance repair tech put tomorrow to take agitator out and clean under it. I am having to pay to get this gunk out from underneath agitator. It’s a common problem with this model from comments on Google. I will not ever buy another LG appliance because of this. When you call you are talking to someone in another country. Be AWARE. I think LG should have approved tech to come fix it and not charged. It’s not even a year old. Ridiculous.

I just bought an LG WT6105CW washing machine and, like many others noted in other reviews for the model, it doesn't add enough water to wash your clothes on a normal load. I watched it all the way through, thinking it was just trying to sense how much water it needed and I thought, wow, does it ever take a long time and to my surprise, the wash cycle ended and it went to the rinse cycle with 1/3 of my clothes still dry. The only workaround, according to the reviews and LG customer service, is to do a deep wash and deep fill. That put enough water in, but it was WAY too much water for a small-ish load. I wish I had never bought this machine. I knew from the reviews that this was an issue but I thought, how likely is it that I'll get a "defective" one. I do NOT recommend this machine. What a waste of money. It's getting replaced because it's brand new but honestly, I'm not interested in having another one of the same model. Piece of junk.

I purchased an LG washer and dryer. It has been the absolute worst purchase of my entire life. I feel like I was actually robbed or scammed, it's that bad. From the get-go there were issues. The units off gassed a chemical odor so strong that it made us sick. We had to actually seal off our laundry room for several months until it reduced. The worst part about the washer was that it didn't get my clothes very clean and it made the fabric feel old and rough somehow. Before purchasing these units I had a brand new washer that worked so well. I decided to upgrade and buy a new set. I sold my old/new washer for pennies and ended up with this new washer that was really awful.

Waste so much time trying to make this work. Settings are very unclear. Doesn't give enough water to cover clothes. Agitation is much too slow. I use it as a hand-wash tub. Get some water and detergent, and wash it by hand. Then you at least have a spin cycle. Never again will I buy anything made by LG.

Less than 6 years my washer made it. Will never buy another LG product. It's always been a bad product since I've owned it, providing me nothing but a headache. Poorly manufactured products.

LG Waveforce Inverter Direct Drive is the dumbest smart washer. Makes all sorts of unnecessary movements, supposedly "balancing" the load. The movement changes nothing. I almost always use "Bulky Bedding" to make sure there's enough water to turn the clothes while agitation. The water finally comes on, full blast, then slows to a trickle until filled. What?! Does the same when doing the rinse. It has to be monitored and adjusted to make sure the clothes are going to get cleaned properly. Give me an old Kenmore with simple, usable instructions and water levels for small, medium and large loads, hot, cold, warm, gentle cycle, kickass cycle. Sometimes, simplicity is the solution.

LG appliances are the worst appliances I have ever purchases. My washing machine leaked and flooded my entire laundry room and my finished basement. I incurred over $12k in damages. The machine was still under warranty. They sent someone out to “fix” the washer, which took forever because I had to keep following up. When they came out to “fix” the washer, I told them the leak was coming from the bottom but they didn’t believe me. So they replaced a tube in the back. Then a few weeks later, when my basement was almost redone from the previous damage, it leaked again and flooded again.

This is by FAR the WORST WASHING MACHINE I’ve ever had. It was getting DIRTY in my dryer so we took it apart and it is DISGUSTINGLY DIRTY INSIDE. We removed the entire drum and it is GROSS. To think I have been washing our clothes in this machine makes my skin crawl. DO NOT BUY ONE.

Purchased a LG All In One in April of 2024 direct from LG.com. We purchased The LG Premium Care. We have had four service calls made. One for not drying and three for the vibration sensor error. Last time it was down for a month waiting on a tech and parts. Now it went out again, we called LG and they told us we are not in their system. We gave them credit card information for proof of purchase, and told them they have approve 3 repairs. They still were no help. Worst customer service ever, worst washing machine I have ever had. Don’t even walk by these machines when you are shopping, run. $2800 down the drain.

Sucks!!! Costs extra $$. wastes extra water and extra energy $$$ due to extra cycles when it should be rinsing!! There is no end to the rinsing cycle. Constantly adds water and re-runs again! Never stops!!

I bought an LG top load washer at Lowe's little over 1 year ago, it's junk. It never gets clothes clean no matter what setting you put it on. It was junk from day one, do not buy this junk. I had Kenmore washer for 25 years with no services at all, clothes clean for 25 years. I think LG should take their junk back and give me other machine. By the way I have used this LG only 6 times. What a waste of my money and I am a senior but LG only cares about fill up their over fill pockets.

Just spent over an hour trying download their app and get the machine connected to the internet just so that I could try to get the washing machine to only spin a load. Why? Because my clothes are still damp after finishing a regular cycle. Unbelievable how frustrating these clowns have made laundry. Never, ever, ever again will I buy another LG product.

I am in an Airbnb rental that has an LG washing machine. I can’t believe how complicated it is to operate. I want a WASHING machine NOT a COMPUTER with AI. I can’t believe how tech obsessed the designers of these products are. I would never buy one. We are going to have our laundry done professionally since we are in Mexico.