International Van Lines Reviews
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About International Van Lines
International Van Lines is a licensed moving carrier and broker that offers local, long-distance and international relocation services for residential and commercial customers. Founded in 2000, the company is licensed by the U.S. Department of Transportation and the Federal Maritime Commission, and it is a member of the American Moving & Storage Association. In addition to household moving services, International Van Lines offers auto transport, packing and storage solutions. It offers its services nationwide and in more than 180 countries.
Visit internationalvanlines.com- 180+ countries
- Free quotes
- Relocation coordinators
- No pricing info upfront
- 25% deposit
Review Summary
International Van Lines is generally reliable: reviewers like the crews, the communication and the price. Care and handling is inconsistent, though, and a minority describe severe delivery delays or a quote that grew before delivery.
Reviews powering this summary
They lost some of my stuff. They damaged almost all of my furniture.
Read full reviewThey were very quick and careful, especially with my expensive office equipment.
Read full reviewDidn’t have to worry about any items being damaged because they were very careful.
Read full reviewAll my items (some very heavy) were moved with care without a scratch of damage. A simply amazing experience!
Read full reviewOur shipment arrived weeks later than originally promised, and when it did, many items were either broken or missing.
Read full reviewEVERY SINGLE PIECE OF FURNITURE I OWN WAS DAMAGED. The people who unloaded my furniture put the dresser upside down.
Read full reviewTheir movers take the utmost care in wrapping furniture and art. Additionally they are very polite and communicate well.
Read full reviewThey arrived promptly and wrapped everything securely and hauled it to my new apartment. Nothing broken and nothing lost.
Read full reviewThey worked really hard getting our furniture safely to our new home, even handling annoying Ikea furniture that had to be.
Read full reviewSteve and Jon were excellent, arrived on time, wrapped everything carefully and efficiently and worked hard the entire time.
Read full reviewVery organized and professional crew. They showed up on time and they were very efficient.
Read full reviewTwo weeks after the scheduled delivery date our goods finally arrived.
Read full reviewThey were very thorough and on-time punctual and they made this very easy for me.
Read full reviewIt has taken nearly 5 months now and I don’t even know when I will get the shipment.
Read full reviewAlex and his team show professionalism, punctual and take extreme care of our furniture.
Read full reviewGot my 2 bedroom apartment move done in 2 hours - and my stuff is heavy and hard to move.
Read full reviewThis moving company is professional, on time. Will handle your belongings with great care.
Read full reviewThey were very professional and on time. Moved all my stuff in a timely manner to my new place.
Read full reviewThey arrived on time and didn't waste any time. I asked them to be careful with all my belongings.
Read full reviewThey were on time, super polite, and worked quickly and efficiently. Everything went smoothly from start to finish.
Read full reviewThey showed up a few minutes before the appointment, worked quick and efficient.
Read full reviewThe two movers, Steve and Jon, were outstanding—efficient, careful, and incredibly hardworking.
Read full reviewThe team was super professional, did an amazing work and took a great care of all our belonging.
Read full reviewThe movers were professional, kind and very careful and attentive when packing up all of my items.
Read full reviewI called last minute, and they sent the A team! Quick and professional. Couldn’t ask for anything else.
Read full reviewThis is the second time I’ve used them and they are hardworking, efficient, and super helpful and kind!
Read full reviewIt is super easy to book, the pricing is straightforward and they are highly professional and friendly.
Read full reviewThey were very professional and seemed to really have experience, seems knew what they needed to get get done!
Read full reviewThese 3 movers were so very professional, polite and efficient. Hands down the best decision I’ve made in regards to moving.
Read full reviewVery friendly, careful, and professional with our one bedroom move that consisted of a lot of bigger furniture, bookshelves.
Read full reviewThe customer service was excellent and they we're very timely.
Read full reviewCommunication was steady, and the movers stayed on schedule. Very reliable service.
Read full reviewFrom the very first time I spoke with them, their customer service impressed me beyond measure!
Read full reviewCustomer service was excellent and answered all questions I had. Great prices with great people.
Read full reviewMy experience with International Van Lines was nothing short of perfect. Communication was easy.
Read full reviewThey had excellent customer service and staff. They made sure everything was exactly like I asked.
Read full reviewIVL's team provided clear, proactive communication at every stage—from confirming dates to providing delivery ETAs.
Read full reviewI had complicated circumstances as I could not personally be there and wanted the items donated, and IVL was the only.
Read full reviewAfter they got our money… And tried to charge us more… I got shifted onto several different customer service people, and.
Read full reviewThe initial quote was transparent and fair, with no hidden fees.
Read full reviewThe final bill matched the estimate exactly, which is so rare and appreciated.
Read full reviewInternational Van Lines gave us an honest and fair quote with zero hidden fees.
Read full reviewTheir quote was very accurate and they addressed all of my needs/concerns before the moving day.
Read full reviewEverything went extremely well and they didn't have any hidden fees which is very important to me!
Read full reviewPlus the price was less than I estimated. If I ever move again, I'll call International Van Lines!
Read full reviewThey barely communicate, there are SEVERAL hidden fees, and they DO NOT pack your items with care.
Read full reviewI said I need large garment boxes and she lied and said the small ones were 5 ft tall and the large ones were 6 ft tall.
Read full reviewThe final price matched the initial quote exactly. It's so refreshing to work with an honest company that values integrity.
Read full reviewTheir estimate was right on, packing crew - Jon and David did a very thorough and awesome job (I had nothing broken during.
Read full reviewI couldn't have asked for a better company to help me move from Houston to Coral Spring. Also, very affordable!
Read full reviewWithout them, I wouldn’t even be halfway done. It was worth the price for sure!
Read full reviewThey handled my property with care and the pricing is unbeatable.
Read full reviewVery professional and no wheeling or dealing on the price of the move.
Read full reviewPrices were very reasonable for a full day move. Highly recommend them.
Read full reviewHire these guys if you want a professional and top-notch service at a reasonable price.
Read full reviewThey were reasonable and accompanied me in everything I needed. I will recommend them to family and friends.
Read full reviewThis was also cheaper than other moving companies I called so I’d recommend it. Thank you International Van Lines!
Read full reviewThey moved our bedroom furniture, dining table and chairs, couch and love seat, coffee table and end table all for a very.
Read full reviewInternational Van Lines is very professional and affordable. In a time that is already stressful they made it easy and calm.
Read full reviewReviewers describe careful, damage-free moves as the norm, but International Van Lines is inconsistent. It has been reported to break furniture, lose boxes and deliver items moldy or missing entirely, with slow or inadequate claims payouts.
Reviews about care & handling
They lost some of my stuff. They damaged almost all of my furniture.
Read full reviewThey were very quick and careful, especially with my expensive office equipment.
Read full reviewDidn’t have to worry about any items being damaged because they were very careful.
Read full reviewAll my items (some very heavy) were moved with care without a scratch of damage. A simply amazing experience!
Read full reviewOur shipment arrived weeks later than originally promised, and when it did, many items were either broken or missing.
Read full reviewEVERY SINGLE PIECE OF FURNITURE I OWN WAS DAMAGED. The people who unloaded my furniture put the dresser upside down.
Read full reviewTheir movers take the utmost care in wrapping furniture and art. Additionally they are very polite and communicate well.
Read full reviewThey arrived promptly and wrapped everything securely and hauled it to my new apartment. Nothing broken and nothing lost.
Read full reviewThey worked really hard getting our furniture safely to our new home, even handling annoying Ikea furniture that had to be.
Read full reviewSteve and Jon were excellent, arrived on time, wrapped everything carefully and efficiently and worked hard the entire time.
Read full reviewMost reviewers praise punctual, efficient crews, but a minority describe severe delays, with shipments arriving weeks to months late and little communication about where belongings were during transit.
Reviews about delivery speed
Very organized and professional crew. They showed up on time and they were very efficient.
Read full reviewTwo weeks after the scheduled delivery date our goods finally arrived.
Read full reviewThey were very thorough and on-time punctual and they made this very easy for me.
Read full reviewIt has taken nearly 5 months now and I don’t even know when I will get the shipment.
Read full reviewAlex and his team show professionalism, punctual and take extreme care of our furniture.
Read full reviewGot my 2 bedroom apartment move done in 2 hours - and my stuff is heavy and hard to move.
Read full reviewThis moving company is professional, on time. Will handle your belongings with great care.
Read full reviewThey were very professional and on time. Moved all my stuff in a timely manner to my new place.
Read full reviewThey arrived on time and didn't waste any time. I asked them to be careful with all my belongings.
Read full reviewThey were on time, super polite, and worked quickly and efficiently. Everything went smoothly from start to finish.
Read full reviewReviewers describe the moving crews as professional, careful and hardworking, with named teams praised repeatedly for efficiency and care handling heavy or awkward furniture.
Reviews about movers
They showed up a few minutes before the appointment, worked quick and efficient.
Read full reviewThe two movers, Steve and Jon, were outstanding—efficient, careful, and incredibly hardworking.
Read full reviewThe team was super professional, did an amazing work and took a great care of all our belonging.
Read full reviewThe movers were professional, kind and very careful and attentive when packing up all of my items.
Read full reviewI called last minute, and they sent the A team! Quick and professional. Couldn’t ask for anything else.
Read full reviewThis is the second time I’ve used them and they are hardworking, efficient, and super helpful and kind!
Read full reviewIt is super easy to book, the pricing is straightforward and they are highly professional and friendly.
Read full reviewThey were very professional and seemed to really have experience, seems knew what they needed to get get done!
Read full reviewThese 3 movers were so very professional, polite and efficient. Hands down the best decision I’ve made in regards to moving.
Read full reviewVery friendly, careful, and professional with our one bedroom move that consisted of a lot of bigger furniture, bookshelves.
Read full reviewReviewers frequently praise responsive, communicative staff who answer questions and coordinate moves smoothly, though a few describe being ignored or shuffled between reps once a deposit was paid.
Reviews about customer service
The customer service was excellent and they we're very timely.
Read full reviewCommunication was steady, and the movers stayed on schedule. Very reliable service.
Read full reviewFrom the very first time I spoke with them, their customer service impressed me beyond measure!
Read full reviewCustomer service was excellent and answered all questions I had. Great prices with great people.
Read full reviewMy experience with International Van Lines was nothing short of perfect. Communication was easy.
Read full reviewThey had excellent customer service and staff. They made sure everything was exactly like I asked.
Read full reviewIVL's team provided clear, proactive communication at every stage—from confirming dates to providing delivery ETAs.
Read full reviewI had complicated circumstances as I could not personally be there and wanted the items donated, and IVL was the only.
Read full reviewAfter they got our money… And tried to charge us more… I got shifted onto several different customer service people, and.
Read full reviewMany reviewers say their final bill matched the original quote exactly with no hidden fees, though a few report lowball estimates followed by demands for hundreds more before delivery.
Reviews about quote accuracy
The initial quote was transparent and fair, with no hidden fees.
Read full reviewThe final bill matched the estimate exactly, which is so rare and appreciated.
Read full reviewInternational Van Lines gave us an honest and fair quote with zero hidden fees.
Read full reviewTheir quote was very accurate and they addressed all of my needs/concerns before the moving day.
Read full reviewEverything went extremely well and they didn't have any hidden fees which is very important to me!
Read full reviewPlus the price was less than I estimated. If I ever move again, I'll call International Van Lines!
Read full reviewThey barely communicate, there are SEVERAL hidden fees, and they DO NOT pack your items with care.
Read full reviewI said I need large garment boxes and she lied and said the small ones were 5 ft tall and the large ones were 6 ft tall.
Read full reviewThe final price matched the initial quote exactly. It's so refreshing to work with an honest company that values integrity.
Read full reviewTheir estimate was right on, packing crew - Jon and David did a very thorough and awesome job (I had nothing broken during.
Read full reviewReviewers consistently call International Van Lines fair, reasonable or affordable relative to the service performed, often citing price as a deciding factor in choosing it.
Reviews about value
I couldn't have asked for a better company to help me move from Houston to Coral Spring. Also, very affordable!
Read full reviewWithout them, I wouldn’t even be halfway done. It was worth the price for sure!
Read full reviewThey handled my property with care and the pricing is unbeatable.
Read full reviewVery professional and no wheeling or dealing on the price of the move.
Read full reviewPrices were very reasonable for a full day move. Highly recommend them.
Read full reviewHire these guys if you want a professional and top-notch service at a reasonable price.
Read full reviewThey were reasonable and accompanied me in everything I needed. I will recommend them to family and friends.
Read full reviewThis was also cheaper than other moving companies I called so I’d recommend it. Thank you International Van Lines!
Read full reviewThey moved our bedroom furniture, dining table and chairs, couch and love seat, coffee table and end table all for a very.
Read full reviewInternational Van Lines is very professional and affordable. In a time that is already stressful they made it easy and calm.
Read full reviewWhat is International Van Lines?
International Van Lines is a licensed moving company that offers a wide variety of services for individuals and families. Customers can choose from services like packing, storage, vehicle shipping and freight transportation, depending on the scope of their move. The company also assigns relocation coordinators to help manage scheduling, logistics and communication throughout the moving process.
International Van Lines services
International Van Lines offers local, long-distance and international moves. Its team provides full-service door-to-door or port-to-port moving solutions. As a licensed freight forwarder, International Van Lines maintains direct contracts with leading ocean carriers in order to provide competitive pricing for international moves. The company also offers freight and air moving solutions.
It pairs customers with relocation coordinators to plan the details of their move. You can schedule an in-person or virtual walk-through to get a more accurate quote and plan.
How international moving works with IVL
If you book an international move with International Van Lines, here’s what the process will typically look like:
- Contact IVL for a quote.
- Discuss move size, international destination and which type of move you want (door-to-door or port-to-port).
- IVL will provide a move estimate based on an in-person or virtual home walk-through.
- Book your move.
- Your items will be picked up and transported to their international destination. IVL will help navigate you through what you need for customs clearance and any port-related charges.
- Final delivery.
International Van Lines moving costs
The cost of International Van Lines’ services can range widely from customer to customer — a local move, for example, could cost a quarter of the price of a long-distance one. For easy access to pricing info, you can request a free quote.
Here are some cost ranges International Van Lines has listed on its website for a long-distance move.
| Number of bedrooms | Estimated moving cost |
|---|---|
| 1 | $1,650 to $2,100 |
| 2 | $2,300 to $2,950 |
| 3 | $3,300 to $4,700 |
| 4 | $4,600 to $6,500 |
| 5 | $7,500 to $10,000 |
To hold the date after you get your quote, you’ll have to pay a deposit of about 25% of the total cost of the quote. If you need to cancel, the company refunds 100% of the deposit paid (up to 48 hours before the scheduled pickup).
International Van Lines FAQ
Does International Van Lines offer international moving services?
Yes, International Van Lines specializes in international moves.
Is International Van Lines a broker?
Yes, International Van Lines is both a carrier and a broker for moves. Most customers use it as a carrier, but if a truck breaks down or a customer needs services in places IVL doesn’t cover, it acts as a broker.
Does International Van Lines have moving insurance?
Yes, IVL offers insurance for both domestic and international moves. If you opt out, IVL provides limited liability coverage, which covers 60 cents per pound per article.
Does International Van Lines offer packing services?
Yes, IVL does offer packing services. You can add packing services to your moving package at an additional cost. IVL also sells packing supplies like boxes and tape.
What is International Van Lines' cancellation policy?
International Van Lines offers a 100% refund on deposits when you cancel at least 48 hours before the scheduled pickup date.
Does International Van Lines offer storage services?
Yes, International Van Lines offers short-term and long-term storage options with one month free.
Is International Van Lines FMCSA licensed?
Yes, International Van Lines is licensed through the Federal Motor Carrier Safety Administration (FMCSA) and operates under U.S. Department of Transportation regulations.
Still have questions?
Is International Van Lines a good company?
International Van Lines is a licensed and certified moving carrier with a good history of service and support. It has a vast array of moving options, including freight, air and sea, plus transport to more than 180 countries. Unfortunately, the company doesn’t offer sample pricing online; you have to call the company for a free quote. Its 25% upfront deposit also might not be feasible for some, but it does have a 100% refund policy up to 48 hours before the move.
International Van Lines Reviews
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- 4,936,196 reviews on ConsumerAffairs are verified.
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- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
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- 4,936,196 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
International Van Lines Company Information
- Company Name:
- International Van Lines
- Company Type:
- Private
- Year Founded:
- 2000
- Address:
- 3957 NW 126 Ave.
- City:
- Coral Springs
- State/Province:
- FL
- Postal Code:
- 33065
- Country:
- United States
- Website:
- internationalvanlines.com




