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International Van Lines Reviews

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About International Van Lines

International Van Lines is a licensed moving carrier and broker that offers local, long-distance and international relocation services for residential and commercial customers. Founded in 2000, the company is licensed by the U.S. Department of Transportation and the Federal Maritime Commission, and it is a member of the American Moving & Storage Association. In addition to household moving services, International Van Lines offers auto transport, packing and storage solutions. It offers its services nationwide and in more than 180 countries.

Visit internationalvanlines.com
Pros
  • 180+ countries
  • Free quotes
  • Relocation coordinators
Cons
  • No pricing info upfront
  • 25% deposit

International Van Lines Reviews

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    2 featured reviews
    How do I know I can trust these reviews about International Van Lines?
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    Page 2 Reviews 5 - 35
    MoversPunctuality & SpeedDamageMaintenancePackingStaff

    Reviewed June 30, 2026

    Really good experience with International Van Lines! I would definitely recommend to anyone Who needs help moving. They arrived promptly and wrapped everything securely and hauled it to my new apartment. Nothing broken and nothing lost. They are as professional as it gets and they get things done! Very glad to have hired them.

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    TechMoversStaff

    Reviewed June 28, 2026

    These 3 movers were so very professional, polite and efficient. Hands down the best decision I’ve made in regards to moving. They are professionals and timely. Do not hesitate to contract their services !!!

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    Customer ServiceSales & MarketingPriceMoversQuote AccuracyPackingBillingRatesTransparencyHonesty & Transparency

    Reviewed June 28, 2026

    Worst experience for any service, ever. I would leave negative stars if I could. This is a small carrier, they have 14 trucks & 12 trailers per the FMSCA. Other well known interstate movers have 100s. They over promise up front, then just not deliver after pick up, with basically zero communication. I was told it could take 2-21 days, after the First Available Delivery Date (FADD), to deliver our belongings, but typically takes less than 10 days. They are mandated by the FMSCA to take no more than 30 calendar days to deliver your goods. My FADD was May 26th, its now June 27th and I've yet to receive my delivery or receive any proof its been picked up or on its way.

    Response time by phone is zero, response via email is measured in days, if they respond at all. I've received only three email updates since they picked up my stuff 36 days ago. The first two updates stating my stuff was being picked up were essentially false, maybe even lies. The third email was them admitting they've exceeded the maximum timeframe, offering a $50/day discount every day until my stuff arrives, but still no proof its in route or been picked up. Considering it will likely never show up, I guess it will end up being free. Lawyers will likely be involved within a few days here.

    After they packed and loaded up my things into the truck, they took the second round of payment. Magically, the price went up over $2400. It took over an hour, several calls/emails, until I could get a hold of someone to verify the original cost in the binding estimate. They made it sound like a "mistake", when I think this was a tactic to scam you out of extra money once everything is already packed up. Also, the only accepted forms of payments are cash, money order or Zelle - none of which can be charged back or disputed once they have your things and never deliver. A bunch of dishonest crooks who will not respond to your emails, let all calls go to their voicemails, then never call you back.

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    MoversPackingStaffDamage Prevention

    Reviewed June 18, 2026

    This is the 4th time we have used International Van Lines in the last 9 years which is saying something. Their movers take the utmost care in wrapping furniture and art. Additionally they are very polite and communicate well. I'm sure we will be using them again in the future. Thank you International Van Lines!

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    MoversPunctuality & SpeedStaff

    Reviewed June 15, 2026

    Recently used International Van Lines for a move from TX to FL. Booked with only a few weeks notice and the process from start to finish was quite literally, simple. I had the best team of movers, David, Mike, and Jon. They were quick, attentive, and so kind. It was an unfortunate moving day with pouring rain, but they never once complained and continued to work until the job was done. I would 1000% book and use them again. Thank you again!!

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    PriceMoversQuote AccuracyPunctuality & SpeedStaffRates

    Reviewed June 14, 2026

    This moving company is simply amazing!!! This is the second time I’ve used them and they are hardworking, efficient, and super helpful and kind! Not to mention how strong and fast these guys were! Steve, Jon, David, and Mike were all so kind and very efficient. I also felt like the process was smooth and the price was perfect! I am so grateful for these guys and will use them for future moves as well!!! Thank you so so much again!

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    MoversPunctuality & SpeedStaff

    Reviewed June 13, 2026

    I am so happy that we got Alex and his team for the move over the weekend. Alex and his team show professionalism, punctual and take extreme care of our furniture. Very impressed and definitely will recommend them anyone who is looking for a reliable moving crew.

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    Customer ServiceCoveragePriceMoversDamagePackingStaffRates

    Reviewed June 10, 2026

    Getting things started was a breeze. The customer service people were pleasant and explained the packers would come on Wednesday and the movers come on Thursday. This did not happen. The packers showed up and only one of them spoke any English. There were no women and I was rather hoping there would be at least one woman to pack my feminine belongings. And, to make matters worse, one of them was having intestinal issues… Completely befouled our guest bathroom (which I had to clean up with gloves and bleach,) and went through more than a roll of toilet paper. We then found out they would be packing up the moving truck the same afternoon. We tried to explain that was not what we were told but they did it anyway.

    After they got our money… And tried to charge us more… I got shifted onto several different customer service people, and then low and behold, no contact from anyone. Seems everyone was on vacation with no coverage. It was very discouraging and unprofessional. When our belongings finally arrived from Oregon to Tennessee, we put them in IVL storage because our home was not yet done. We did get them out of storage but several of the things such as keyboards were very moldy, some items were damaged, and a few items have gone missing. The only positive experience was having my car shipped. The people were very friendly and professional. This was the reason this is not rated as a one star.

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    MoversPunctuality & SpeedStaff

    Reviewed June 9, 2026

    International Van Lines made my move a breeze! The team was punctual, professional, and handled all my belongings with great care. Their efficiency and attention to detail were impressive. The entire process, from booking to moving day, was smooth and stress-free. Highly recommend them!

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    MoversStaff

    Reviewed June 6, 2026

    These guys are the best.. Great, respectful consumer service! They were very professional and seemed to really have experience, seems knew what they needed to get get done! I highly recommend them to anyone I know!

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    MoversStaff

    Reviewed June 6, 2026

    I had a great experience with International Van Lines and have used them twice for moves in the last few years. Rick and his crew are great professionals and work efficiently and are organized. Would definitely hire International Van Lines again.

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    MoversPunctuality & SpeedStaff

    Reviewed June 5, 2026

    They showed up a few minutes before the appointment, worked quick and efficient. Unloaded our furniture and items and placed them in the appropriate room. Did not waste any time and were very professional. I highly recommend International Van Lines!!

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    MoversDamageStaff

    Reviewed June 3, 2026

    Alex and his crew, Steve and Mike were fantastic. Very friendly, careful, and professional with our one bedroom move that consisted of a lot of bigger furniture, bookshelves, desks, etc. Highly recommend them and International Van Lines.

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    PriceQuote AccuracyStaffRates

    Reviewed June 3, 2026

    I was so worried about moving. But they made it super simple and stress free. They took very good care of my stuff and they got it all done in a reasonable amount of time. Without them, I wouldn’t even be halfway done. It was worth the price for sure!

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    Customer Service

    Reviewed May 31, 2026

    I was looking online for moving companies when I came against International Van Lines. I gave them a call and from start to finish they made the process easy. For sure 100% I'd use them again in the future.

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    Customer ServiceMoversPackingStaff

    Reviewed May 31, 2026

    I had a great experience with International Van Lines. The booking process was simple, and the staff was helpful and professional from start to finish. The movers arrived on time, handled my belongings with care, and kept me informed throughout the process. Everything was delivered safely, and the team worked efficiently to make the move as stress-free as possible. I appreciated their communication and customer service, and I would definitely consider using International Van Lines again in the future. Highly recommended!

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    MoversStaff

    Reviewed May 29, 2026

    By far the best moving experience we had. The team was super professional, did an amazing work and took a great care of all our belonging. Our house had million stairs and I know it's extremely heavy task due to it, but the team was so professional and it did not matter to them at all. I would use them again and recommend anyone!

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    MoversDamagePackingStaff

    Reviewed May 27, 2026

    The best moving company I’ve ever hired. Efficient, hard working, professional. All my items (some very heavy) were moved with care without a scratch of damage. A simply amazing experience! I certainly highly recommend their services!

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    MoversStaff

    Reviewed May 27, 2026

    We’ve hired them twice already. The movers we had are very nice and friendly. They arrive on time and very accommodating. They handled our stuff very well, and they work efficiently. Thank you, International Van Lines! Until next time.

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    MoversDamageMaintenance

    Reviewed May 20, 2026

    Alex and his team made the move across town really smooth. They worked really hard getting our furniture safely to our new home, even handling annoying Ikea furniture that had to be broken down to get out of the apartment.

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    Customer ServiceMoversStaff

    Reviewed May 19, 2026

    I had a move with IVL from New York to Florida and I’m pleased with the outcome. I had no issues other than a minor delay on delivery, but they sorted things out. They have an excellent customer service team and a great group of movers who did an excellent job. Moving is very stressful, and I’m thankful I chose a mover who actually cared about their service.

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    Customer ServiceMoversPunctuality & SpeedDamagePackingStaff

    Reviewed May 19, 2026

    I recently used International Van Lines and had an excellent experience. The two movers, Steve and Jon, were outstanding—efficient, careful, and incredibly hardworking. They handled everything with care, and despite there being a flight of stairs at our new place, they didn’t let that slow them down one bit. Their positive attitude and professionalism made the entire process smooth and stress-free. I highly recommend International Van Lines for anyone looking for reliable movers who get the job done right!

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    PriceMoversQuote AccuracyPackingStaff

    Reviewed May 18, 2026

    International Van Lines is professional and the crew that moved us was great! They cost a little more but I trust this company and their crew. They were on time, brought tapes and blankets and plastic wraps, tools, etc. What they quoted was what I paid and nothing else was added. I was quoted by other companies and the quote was less expensive but the quotes they sent were questionable and vague. I was very happy with International Van Lines and would recommend to my friends and family.

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    Customer ServiceOnline & AppEase of Use

    Reviewed May 15, 2026

    I hired International after seeing their reviews. I did some research and they were the quickest and very reasonable. It was a small move from one apartment to another and it was smooth. Absolutely no issues. I would definitely use them again. Plus, the website is very easy to navigate and customer service is on point!

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    PriceMoversQuote AccuracyPackingStaffRates

    Reviewed May 15, 2026

    Five stars for International Van Lines! The crew was on time, professional, and moved everything with care. Their pricing was very competitive and matched their binding estimate, so there were no surprises. Highly recommend!

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    MoversStaff

    Reviewed May 15, 2026

    Would definitely recommend International Van Lines. The two movers who helped me did an incredible job and made the process so much easier. Moving is always so stressful and they really helped take the weight off my shoulders (literally & figuratively). Also: I am so impressed that nothing broke in the move!!

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    Movers

    Reviewed May 14, 2026

    International Van Lines made my recent move seamless and stress-free. Highly recommend for a reliable moving experience.

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    Customer ServicePriceMoversQuote AccuracyDamageMaintenanceRates

    Reviewed May 14, 2026

    International Van Lines made my move so much easier than I expected. The crew arrived right on time and worked incredibly hard to get everything loaded safely. I was really impressed with how they handled my fragile items, making sure nothing was scratched or broken during the trip. Their communication was great from start to finish, and the final price matched the original estimate they gave me. I would definitely use them again and recommend them to anyone who needs a solid moving company.

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    Staff

    Reviewed May 14, 2026

    Do you know what set apart moving companies? Their dedication to help their customers' need. They helped me and elderly grandmother move, instead of making us do they work. They offered their muscles and expertise, made everything smooth.

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    MoversDamagePackingStaff

    Reviewed May 14, 2026

    International Van Lines was awesome! The movers were professional, kind and very careful and attentive when packing up all of my items. The job was efficient, done with care, smooth, and an all-around excellent experience, highly recommend International Van Lines!

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    International Van Lines Company Information

    Company Name:
    International Van Lines
    Company Type:
    Private
    Year Founded:
    2000
    Address:
    3957 NW 126 Ave.
    City:
    Coral Springs
    State/Province:
    FL
    Postal Code:
    33065
    Country:
    United States
    Website:
    internationalvanlines.com