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Frontpoint vs. Guardian Protection

Profile picture of Jessica Render
by Jessica Render ConsumerAffairs Research Team
Frontpoint

What is the difference between Frontpoint and Guardian Protection?

Frontpoint and Guardian Protection are two leading home security providers that offer a full range of security equipment, including smart-home devices. Frontpoint appeals to those who prefer DIY, while Guardian offers professional installation. If you’re choosing between the two companies, it’s crucial to see a side-by-side comparison so you can look at each company’s features and choose which is right for you.

Installation and cost

frontpoint logoguardian protection logo
Installation typeDIYProfessional
Installation feeNoneIncluded in all packages
Upfront cost$392.40 to $598.41 upfront; financing availableVaries by equipment
Trial period30-day risk-free guaranteeNone listed
Contract terms36 months, month-to-month available if equipment purchased upfrontTypically 60 months; month-to-month options available
frontpoint logoDIYNone$392.40 to $598.41 upfront; financing available30-day risk-free guarantee36 months, month-to-month available if equipment purchased upfront
guardian protection logoProfessionalIncluded in all packagesVaries by equipmentNone listedTypically 60 months; month-to-month options available

Monitoring plans and pricing

frontpoint logoguardian protection logo
Monitoring price range$50/month$45.99+
Monitoring optionsProfessionalProfessional
Self-monitoringNot offered
Upgraded self-monitoringNot offered
24/7 professional monitoring$50/month$45.99+
Upgraded professional monitoringNot offeredNot offered
frontpoint logo$50/monthProfessionalNot offeredNot offered$50/monthNot offered
guardian protection logo$45.99+Professional$45.99+Not offered

Security equipment

frontpoint logoguardian protection logo
Wired or wireless?WirelessWireless
Camera optionsIndoor and outdoor camerasIndoor and outdoor cameras
Video doorbell
Control panel
Motion sensor
Entry sensor
Glass break sensor
Keychain remote
SirenNot listed
Panic buttonPanic pendantMedical panic button
Yard sign
frontpoint logoWirelessIndoor and outdoor camerasNot listedPanic pendant
guardian protection logoWirelessIndoor and outdoor camerasMedical panic button

Smart-home features

frontpoint logoguardian protection logo
Smart locks
Smart lights
Smart thermostat
Garage door controlNot listed
Temperature sensorNot listed
Water sensor
Smoke detector
CO detector
frontpoint logoNot listedNot listed
guardian protection logo

Technology

frontpoint logoguardian protection logo
Mobile app
Mobile app monitoring
iOS rating4.44.7
Android rating3.33.5
Notification/alert optionsEmail, text and pushPush, email, text
Home automation capabilities
Voice integration
Amazon Alexa
Google Home
Other integrationsZ-Wave products
frontpoint logo4.43.3Email, text and pushZ-Wave products
guardian protection logo4.73.5Push, email, text

Reputation on ConsumerAffairs

frontpoint logoguardian protection logo
Overall star rating4.04.67
Verified customer reviewsFrontpoint reviewsGuardian Protection reviews
frontpoint logo4.0Frontpoint reviews
guardian protection logo4.67Guardian Protection reviews

All information accurate as of publishing date.

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    Frontpoint

    Frontpoint's home security systems are fully customizable, and the company offers packages ranging from basic systems to those with full smart-home integration and voice activation. Customers have remote access to the security system, unique user codes and a log of the sensor history. You can build your own system online and qualify for 0% financing with credit approval. If you aren't satisfied within 30 days, you can return your system for a full refund.

    Frontpoint

    Equipment packages can be purchased upfront if you’d like a month-to-month contract. If you prefer financing, you can pay off the equipment over the course of a three-year monitoring contract.

    • The Fortress: This equipment package includes one hub and keypad, six door/window sensors, two motion sensors, one indoor camera, one smoke and heat sensor, three window decals and a yard sign.
    • The Bunker: Frontpoint’s mid-tier package comes with one hub and keypad, three door/window sensors, one indoor camera, one smoke and heat sensor, three window decals and a yard sign.
    • The Safehouse: The Safehouse comes with one hub and keypad, two door/window sensors, one motion sensor, three window decals and a yard sign.

    What Frontpoint customers say

    Frontpoint reviewers on ConsumerAffairs generally leave positive comments, though some felt the contractual language was unclear and led to charges that they struggled to get removed. Still, the majority cited a good experience with both the system itself and the representatives that help with self-installation. Most customers seemed to think the system was easy to use, and they were able to get answers to questions when they came up.

    I liked that with Frontpoint, I had the ability to install the security system myself without having an electrician coming in … I'm not a handy person at all but I had my whole house done in less than 30 minutes."

    I. of RI

    Guardian Protection

    Guardian Protection offers a wide variety of home security equipment that can be purchased upfront or paid off over a 60-month period. All packages include 24/7 professional monitoring with a response time of 30 seconds or faster.

    Pricing for Guardian Protection is based on the package you choose and any additional equipment you need. For exact pricing, request a free quote from Guardian.

    Guardian Protection packages

    Guardian Protection offers an extensive selection of equipment packages, and the company’s website has a quiz that helps you decide which is best for you. All packages include 24/7 monitoring. 

    • Home Security Essentials includes mobile control, fire/intrusion protection and home automation.
    • Bachelor(ette) Pad includes fire protection, burglary protection and mobile controls.
    • Burglar Buster includes 24/7 professional monitoring, advanced encryption and video surveillance.
    • Family First includes door access alerts and keyless entry. It also takes photos of people who try to disarm your security system.
    • Frequent Flyer includes mobile controls, front door monitoring, burglary protection and fire protection.
    • Healthy (Green) Home includes energy efficiency features, smart temperature control and smart lights.
    • Pet Parent has monitored smoke and CO detectors, video and photo capabilities and comfort control.
    • Protect My Parents includes life alert capabilities and easy controls.
    • The Works includes keyless entry and live video streaming.

    What Guardian Protection customers say

    Guardian Protection systems garner good reviews from their customers. Customers comment on the company’s prompt and helpful customer service and note that the company was quick to address any issues. Most customers felt they received a good product for the price, but others believed the service to be too expensive or that they were overcharged for services. Many customers love the different features of the system.

    I like the price of Guardian. The system is wonderful. It works for me. I'm not gadget-fancy and it does what I need it to do and that's wonderful for me. When I use it, I don't have any issues with it. When I have interactions with their team, it's great but it is very seldom because their equipment never fails."

    Ronald of Cincinnati, OH

    Bottom line: Frontpoint or Guardian Protection?

    Frontpoint and Guardian Protection are very competitive companies, offering similar equipment and monthly costs. Frontpoint doesn't lock you in to a contract but does require the purchase of equipment upfront. Guardian's equipment costs are higher, but you can spread the costs out over the life of your contract.

    • Frontpoint is best for customers who want to install the system themselves and not commit to a long contract.
    • Guardian Protection is best for customers who know they need long-term coverage and want to save on upfront costs.
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    Profile picture of Jessica Render
    by Jessica Render ConsumerAffairs Research Team

    As a member of the ConsumerAffairs research team, Jessica Render is dedicated to providing well-researched, valuable content designed to help consumers make informed purchase decisions they can feel confident making. She holds a degree in journalism from Oral Roberts University.