What is the difference between Brinks and Vector Security?
Brinks and Vector Security are reliable choices for home security. Both include high-quality security and home automation technology. The companies also offer structured plans that are easily customized to your needs.
Brinks offers home security and smart-home automation systems. All systems include a risk-free 30-day trial and a two-year product warranty. You can select from several packages or customize a system, and you can install the system yourself or opt for professional installation. The company offers integrated smoke, CO2 and flood detectors. You can manage your security system, locks, cameras, lights and thermostat from the app, and the cameras have two-way voice capabilities.
Brinks offers three plans to choose from. You can also add equipment to the plans to customize your security.
Smart Security Essential includes a touch-screen control panel, two wireless door sensors and a wireless motion sensor. The price is $199, and monitoring costs $39.99 per month.
Smart Security Complete adds video surveillance. Components include a control panel, doorbell camera, motion detector and two wireless door sensors. The equipment is $349, and monitoring runs $44.99 per month.
Smart Security Ultimate comes with a control panel, doorbell camera, three wireless door sensors, a motion sensor and an outdoor camera. The price is $699, and monitoring is $49.99 per month.
What Brinks customers say
Brinks customers leave mostly positive feedback on ConsumerAffairs. Many comment on smart, knowledgeable service team members who quickly answer questions and explain everything adequately. Those whose experiences were less than satisfactory mention long hold times when calling and delays in resolving issues. Overall, it seems most customers are happy with the system.
Vector Security offers a variety of wireless home security options. Its packages roll the cost of installation and monthly monitoring into the overall price. Vector’s packages focus on security products, but customers can add other options for smart homes.
Vector Security plans
Essential Security: Vector’s basic plan starts at $44.95 a month with $0 down. It comes with a control panel, three window/door sensors, SecurityCare Plus, professional installation and professional monitoring.
Home Automation: This plan starts at $59.95 a month with $99 down. It includes everything from the Essential package plus an indoor camera and mobile solutions.
Connected Home: This package is $69.95 a month with $149 down. It includes everything from the previous two packages plus a smart thermostat and door lock.
What Vector Security customers say
Customers leave mostly positive feedback for Vector Security on ConsumerAffairs. Those with positive experiences most frequently comment on the quality of the service, saying things are done right the first time and that the team is easy to deal with. Some customers did have less-than-ideal experiences, with most commenting on difficulty around canceling their service.