Amana Appliances

DW doesn’t drain. Now two yrs old. I purchased for a renovated kitchen in a tenant’s apartment. When I contacted Amana after 14 months because It wasn’t draining, it was off warranty and they wouldn’t help me. We have had 3 service calls and replaced 3 parts for same problem: still not fixed. I could have bought a Bosch with the repair and part money alone. I am trashing this piece of garbage and warn everyone NOT TO BUY ANY WHIRLPOOL PRODUCT INCLUDING JENN AIR... They do not stand behind any of their products and the workmanship is beyond shoddy!

I just recently purchased an Amana Top Load washer and so far am happy with it which is why I am writing this review. People generally only write reviews when they do not like a product or service and it's misleading when you only read a few negative reviews. A lot of people complain about the controls but didn't you look at these things at store before your purchase? Obviously not and now want to complain?

One they do not stand behind their products. I have been delivered an Amana washer that the sensing device does not work in it. Did not even agitate to wash the clothes and it is actually had to be turned off and turn back on to get the water out to get my clothes out. I called the company and they do not stand behind their products at all and they don't care that it will be another 4 weeks before I get another washer and I certainly will never want another Amana washer.

I purchased an Amana Side by Side (24.9 cubic inch) in March 2017... In Dec., I noticed 2 visible cracks on both sides of the shut where ice falls to be dispensed from the freezer to outside. Also the cheap plastic on shelves & drawers has cracked. My husband & I are both in our 60's & are not rough on our appliances. The refrigerator gets opened maybe 4 times a day. A repairman came out to look & stated we were under warranty, however WHIRLPOOL refuses to fix the inside of freezer door... said it's cosmetic. NO, IT'S NOT. Even the repairman said it was defective from the factory & will continue to only get worse. WILL NEVER PURCHASE ANOTHER THING FROM THEM.

Purchased a microwave on 11/28. Had it installed on 11/29. Does not work. They would not replace. I was told I had to go through their process to order parts. Today is 12/21. Service guy came out and cannot fix. Now I have to wait for their process again for them to replace. This is terrible. Christmas is in 4 days and I'll have been a month without a microwave.

I have to wait till the washer finishes to add fabric softener. So that means I use more water, and that means my bill goes up!! If I try to pause it, it stops and I have to start all over again!! That washer SUCKS!!!! And the handle on the dryer is broken!

I have had my refrig for 16 years and never had it fixed. Sometimes I don't wash the outside as often as I should but when I do it comes clean. First time no rewash. Love love love.

My Amana side by side had continual problems with the gaskets wearing out, cracking, and failing. I had to replace them 3 times in 18 years. The ice maker never really worked successfully. Would have replaced it with a bottom freezer if I had the $$.

Great refrigerator, we have not had one problem in the eight years that we have owned our Amana side by side. The exterior has held up great especially with a move from Oklahoma back to Texas. I would definitely buy another Amana.

I used to work for Raytheon and have used Amana products for years with great success... Last Amana fridge was bought in 1995... had to replace this year so I now have a new Amana fridge and I only use Amana microwaves. Same good quality.

Bought Amana more than 18 yrs ago; moved once, never any problem. It is a huge model, bottom freezer. Brand no longer top tier but a better comparison to today's pricy, less dependable choices. Worth checking out.

This refrigerator has been really a good one since 1993. The only complaint is that now it is falling apart. The door handle has broken apart as have some of the cabinetry inside.

Our Amana side by side is now 10 years old without a single breakdown. Keeps food and drink at the proper temperature and has plenty of room and is well laid out. Shopping often we don't tend to stuff the frig. The stainless exterior requires a bit more cleaning to keep it looking great.

This was a counter depth side by side refrigerator and had lots of room, water and ice in the door. Glass adjustable shelves with lots of built in special compartments too. During the 23 years I had it the only thing I had to do was change out the ice maker tray. Very well made. It is still working today in someone else's kitchen.

Ice maker has had to be repaired twice. Now we just don't use it. Food keeps falling down behind shelves in the gap behind the shelves. Door does not stay open wide enough.

Amana has more than met my expectation, in function and in appearance. I have enjoyed the bottom freezer. The only exception is the quality of the handle, broke within two years.

Bought this refrigerator when we moved into our new home in 1988! It's still working very well and has caused us no trouble over the years. I don't think today's refrigerators can match this one as far as service is concerned.

When we had purchased our house almost 2 years ago there was a fairly new and barely used Amana range. I use it all the time and never had any issues at all, also like the idea that it is self cleaning even though I hadn't used that feature as of yet but plan on it very soon.

I bought it May 26 2017. l have a lot of trouble with it. They came and put a new part in on 28th of Aug 2017 because it was freezing everything. They said that should do it. Now 2 weeks later the same thing freezing everything again. Been trying to get them to take it back. They just keep passing me to someone else. So if you are looking to purchase a fridge don't buy a Amana. They are garbage and here is the model number ART316TFDW01 so think before you buy this fridge. l bought mine at the brick and they not helping me. l'm still trying to get it replaced. It been 3weeks now and nothing is being done by the company. They just keep passing it on.

I am really upset that I have to keep resetting this machine. I have lived in my house for 16 years and the washer I had before lasted years with no problems. Then I buy a Amana washer and have had to reset it so many times. It's terrible, the warranty don't last. It's costing me more to get it fixed than it costed in the store. Now I see why it was so cheap to buy. I am so pissed. I would not refer anyone to this product. I will never buy Amana products again.

Brand new oven/range had one burner that didn't work. Called for a service call that was supposed to be sent out today and got a call an hour before they were supposed to arrive saying there was an error in the way the zip code was put in and that they don't actually service the area where I'm located. Now I'm trying to reschedule yet another service call.

Washer machine take a long time to wash. Don't know if it rinses cause it's always in wash. Have never had a problem with any other brand but this one has been the first washer that I hate. I want my money back.

Bought an Amana Refrigerator AFI2359ERM00 Dec 2015 and it crapped out 4 months after the 1 year warranty expired. Imagine that. Glad I bought the extended warranty through Home Depot! LoL since April 2017 my fridge has quit working 5 times and totally defrosted and ruined 5 fridge full of food. Fred's Appliance has been out 5 times to try to fix it and can't. It seems to break down every 3 weeks or so. Then after 2-3 days of clicking and buzzing it starts cooling again. Well the quickest they can get out is 4 days and by then it's up and running and the tech says well I pushed a few buttons and can't find anything wrong. Amana/Whirlpool has washed their hands of it because of the extended warranty I bought through HD. HD won't replace it because they claim the SAME part has to be replaced 3 times before it is considered a lemon. Been in limbo since April and it's so frustrating.

I recently moved into a new apartment and the washer and dryer had already been used by the previous tenants. I used the washer with a small load on a cold cycle, and when the load was finished, my clothes were still DRY! Some of the clothes had wet spots but for the most part, my clothes looked like someone just splashed water on them. I had to redo the cycle on a larger load setting. My clothes came out FULL of someone else's lint.

I bought an Amana stove 2 years ago. It has been in service 5 times within the last year. The temperature control board keeps messing up. Called customer service. They said to reset it. Which I had to do 3 times and still couldn't finish making dinner. It was last fixed in November and it's out again. They really don't care. Told me buy extra warranty for 400$. REALLY!!! Let's just say my response was not nice. I told them since they didn't care I would let people know about my bad experience and terrible product, she hung up on me. Now I have a useless stove because it cost just as much to fix it than what I paid for it. I would never recommend this company or product to anyone.

I just had the absolute most horrendous experience with an over the phone customer service rep. My husband and I are having trouble with our AC unit, we got transferred to the portable unit section of customer service. When the man answered the phone, we gave my husband’s name, we said only the words, "We are having trouble with-", the rep cut us off (he did not state his name), he said it is a Maytag unit and he cannot help us.

I have had a new top load HE washer now for just a few months and I regret I ever bought them. List of problems: (1) This will be the 3rd service call in just a few months. (2) NO SOFTENER DISPENSER, what rocket scientist would design a washer without a softener dispenser??? It's not like it would cost anymore to the company! You have to either stop the machine right when it’s filling up for a rinse cycle or...buy a softener ball which stains clothes and does an ineffective job at best! (3) My electric bill has not dropped one penny, do not tell me that these machines are more efficient, that's just politics, so that congress can say they are being more environmentally safe! HE (high efficiency) is not true!!!

I just bought a Amana top loader washer a few weeks. So far it is doing a great job. Two years ago I spent over $2000.00 on a Maytag Bravos washer and dryer. After two years the washer started to sound like a jetliner taking off. I called Maytag and it would cost over $400.00 to repair. I did a lot of research on this and found that most the washer do this. I think Maytag should do a recall on them due to a default in the design of the washer. Until then I will stick with the Amana which is made by the same company. How funny.

When there were manual controls, you could set a machine to do what you want and leave, knowing the wash cycle that you selected, regardless of your reasons, would do what you asked and come back knowing it was done. With the electronic controls, I must fight with the stupid machine to get it to rinse or spin as needed, fill as required, or whatever (wash really dirty gardening clothes well or wash hockey equipment). The automatic settings get it wrong regularly. Very frustrating.

I purchased an Amana Side by Side refrigerator in November 2017 and the freezer quit working after 4 months. Service Technician came out to repair and said that the workmanship involved at the factory was awful and he had to replace coils/condensing unit. Needless to say the next day the refrigerator and the freezer quit working. Another service company came out a week later and said that the first company did very poor work and they were to blame for the new problem. Needless to say they had to take refrigerator to their shop to break it totally down to find out all that is wrong.