Amana Appliances Reviews

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About Amana Appliances

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Amana manufactures household appliances, including refrigerators, dishwashers, ovens and microwaves. Established in 1934, Amana’s products have been designed for everyday use, featuring straightforward functionality and durable construction to meet the needs of modern households.

Pros
  • User-friendly design and features
  • Good storage capacity and organization
Cons
  • Frequent repairs needed
  • Poor customer service experience

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Amana Appliances Reviews

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    Page 1 Reviews 0 - 10
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    Maintenance

    Reviewed May 6, 2026

    One of the worst washer I have ever used. Had it for a little of the a year and the drainage pump went, next the the water pump stop working for the cold water so the washer wouldn’t complete a full cycle and now I don’t know the hell is wrong with the machine. I can say it have been giving me problems non stop.

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    Reviewed May 2, 2026

    Bought this Amana washer and no one will even talk to you about it, it is not 6 month used and it won't agitate, most times won't rinse or even spin, totally a 500 dollar junk washer, never buying an amana again and will refer my friends to all others, going to see what appliance they build and will totally stay away from. They should be banned in all countries.

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      CoveragePunctuality & SpeedMaintenanceStaff

      Reviewed April 24, 2026

      I purchased an Amana-brand AC unit with a heat pump last May. The unit broke down after just one week, and I had my AC company come out to repair it. It ran reasonably well through the summer, but when we turned on the heat in October, it did not work. The AC company attempted several fixes, but we went the entire winter without heat. Eventually, they pushed for a technician from Standard Supply (the distributor) to inspect the unit. He claimed the issue was related to improper grounding at our house. We had the grounding fixed, but the problem persisted.

      At this point, the system is completely out of service—we have neither heating nor cooling. I contacted Amana, but they directed me to Standard Supply. When I contacted Standard Supply, they referred me back to the AC company. I was told the Standard Supply agreed to replace replaced if their technician confirmed the unit was faulty. Initially, he agreed to replace it, but he later changed his position and now claims there is no issue with the unit—even though he never returned to re-evaluate it after the grounding was corrected. We paid a significant amount for this system, yet it only work for about three months. No one is taking responsibility, and both Amana and Standard Supply have been extremely unhelpful in resolving the issue. I strongly recommend avoiding both companies.

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      Customer ServicePunctuality & SpeedMaintenanceStaffRates

      Reviewed April 5, 2026

      We purchased an Amana Washer NTW4519JW2 & Dryer from Lowe's July 2024 for a seasonal home. The appliances are seldomly used and certainly NOT abused. Over the New Year holiday, the washer began acting up, stuck on the proverbial drain cycle. According to the internet, this is a well-known defect. A call to Amana was fruitless as they were closed over the holidays, but immediately afterward, we were directed to "customer service" to purchase an extended warranty for $32/month, with a 30-day FREE lookback option. Amana scheduled our repair with a local "Amana Certified" technician. Two weeks later and a special trip to meet the technician resulted in his "no show" after waiting all day.

      The Technician did not answer or return a single call. We cancelled the plan with Domestic General, which was a huge hassle as they suddenly had NONE of our information. The Washer was used less than a dozen times. This is unacceptable! Whirlpool/Amana know they are peddling JUNK to unsuspecting consumers and has no interest in performing any service or repairing/replacing their inferior products. There is no evidence of a recall or any incentive to remedy duping consumers. The Consumer Protection Agency is not tracking the situation either. What a joke. DO BETTER WHIRLPOOL/AMANA!

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      Reviewed March 23, 2026

      We bought Amana washer just two years ago and it just recently broke. Now we have to go out and find a new one. But never am ever buying an Amana anything. Sorry but that’s how we feel. Our money down the drain.

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      Customer ServicePunctuality & SpeedMaintenanceStaff

      Reviewed March 19, 2026

      I purchased Model #: NED4655EW and Model #: NTW4519JW 3/18/2026 at Lowe's. Both the new washer and the new dryer were defective and 2 hours after delivery, I called Lowe's to schedule pick up and delivery of another Amana w/d set. This was scheduled for Saturday 3/28. The dryer made a loud metal noise, hitting the drum so a screw or part is loose and the washer agitated turns the wrong way; consequently, the clothes are not being clean.

      I understand mistakes being made putting machinery together; however, I received a w/d that may have been put to the side to go back to Amana and instead ended up in my condo. I had not washed clothes in 2 weeks and I was so looking forward to washing clothes and having clean clothes. I need to call Lowe's tomorrow and have a new order put in as I've decided to upgrade the w/d to the very next level above the standard level as I don't think I'm up to taking a chance on the previous models I purchased. A military veteran

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      CoverageMaintenance

      Reviewed March 9, 2026

      I have a Amana washing machine that is less than two years old and it has broken down.. I didn't buy extended warranty because I didn't think I would need it.. It only had to last the few years that I have left.. I figured it would have lasted at least five years.. Now I have a broken down washing machine and no money to fix it or replace it. Whatever happened to washing machines lasting 10 years? These Amanas are of very low quality.. I would never buy another one..

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      Customer ServiceMaintenanceStaff

      Reviewed March 3, 2026

      My Amana washer has broken down after just 3 years. I have used Youtube to diagnose the issue. Should be a "service manual" with the machine.. There is no "service manual" in the machine I purchased as there should be. I spoke with 4 different people in a phone call yesterday lasting just over one hour. NO ONE was able to help me with this, I was told by one women she did not even know there was a service manual with the machine.. They were all pleasant but had no clue, what kind of customer service training do they have? Now I am in a FB chat that is taking so so long. It stared at 1:04. It is now 1:41. I am so done. I give up.

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      Customer ServiceMaintenance

      Reviewed Feb. 27, 2026

      This was a horrible purchase. I purchased a washing machine almost 2 years ago, and the motherboard has completely gone out. It is stuck in the draining cycle, and the pump constantly runs. Before I called the repair man and discovered what the problem was, the pump ran all day while I was at work. It has to be unplugged in order to stop it from running. I have never had such a low quality appliance.

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      Customer ServicePunctuality & SpeedStaff

      Reviewed Feb. 26, 2026

      We purchased an Amana electric stove model ACR4503SFW in December 2025. Because we away from our home January 1-January 28 and then seldom used the oven. On February 22, we baked a pizza at 400 Degrees for 22 minutes. Yes, the pizza was done, but we noticed that the left top front surface (not the coil) and the left side of the oven were so hot that you could not leave a finger on the surface. Of course, this seemed to be a safety issue.

      The technician said this was not a problem and Maytag was called and said there was nothing wrong. The distributor says we have to go through Maytag (which from previous reviews sounds useless) and the distributor is not offering to exchange for something else in their showroom. When I touch my meat thermometer tip to the surface (not the coil), it quickly zooms up to 140+ degrees. Nobody seems to acknowledge this is a hazard. We are frustrated.

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      Amana Appliances author review by Jonathan Trout

      Amana has been making affordable appliances for cooking, cleaning, heating and cooling for over 80 years. Their line of freezers includes upright or wide designs that range in price from $229 to $649. Capacities range from 5.3 cubic feet to 16 cubic feet.

      • Compact chest freezers: Compact chest freezers range in size from 5.3 to 9.0 cubic feet. You can choose from features like rollers for easy movement or multiple baskets for different storage solutions. Prices for compact chest freezers are $269 to $349.

      • Chest freezers: Amana’s standard chest freezer is 15 cubic feet and comes with two baskets for easy-access storage. The standard chest freezer costs $549 and comes with a 1-year limited warranty on parts and labor.

      • Upright freezers: Amana’s upright freezer has a 16 cubic foot capacity and comes with energy-saving insulation. Its system prevents ice build up, eliminating the need to defrost the freezer. The upright freezer costs $649.

      • DeepFreeze Technology: Amana’s DeepFreeze Technology cools the freezer down to negative 8 degrees.

      • Fast Freeze Option: Some Amana freezers let you chill large amounts of food quickly. The Fast Freeze Option lets you drive your freezer’s temperature down 10 degrees colder than the lowest setting with the push of a button.

      by Jonathan Trout ConsumerAffairs Research Team

      As a member of the ConsumerAffairs Research Team, Jonathan Trout believes having access to free, comprehensive information on products and businesses is vital to making smart purchasing decisions. He focuses his efforts on researching and reviewing multiple brands across a variety of industries, with the goal of writing unbiased buyers guides to help inform consumers on impending purchases.

      Amana Appliances Company Information

      Company Name:
      Amana Appliances
      Website:
      www.amana.com