Amana Appliances Reviews

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About Amana Appliances

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Amana manufactures household appliances, including refrigerators, dishwashers, ovens and microwaves. Established in 1934, Amana’s products have been designed for everyday use, featuring straightforward functionality and durable construction to meet the needs of modern households.

Visit www.amana.com
Pros
  • User-friendly design and features
  • Good storage capacity and organization
Cons
  • Frequent repairs needed
  • Poor customer service experience

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Amana Appliances Reviews

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    PriceValue

    Reviewed Aug. 10, 2026

    The new computerized washers are not worth the money. Bought a new washer less than 3 years ago and computer panel has already gone out. As a senior on a fixed income my only option has been dragging laundry to the laundry mat with no relief in sight. Will never ever purchase anything from Amana again.

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    Customer ServicePunctuality & SpeedMaintenance

    Reviewed Aug. 6, 2026

    Never buy Amana Appliance. Bought a gas range that has not worked since the day it was installed on 07/03/26 and I am still waiting for replacement parts. They do not stand behind their products!!!! Horrible customer service!!!!

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      Reviewed Aug. 5, 2026

      Bought the Amana 588-20 washer about a year ago after having a perfect washer for 25 years. Complete piece of junk, the drain pump is a gongshow, constantly hums, can’t use it at all. What a joke. AVOID. Don’t ever buy one of these. So frustrating man.

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      PriceRefunds & PayoutsMaintenance

      Reviewed Aug. 3, 2026

      The control board went out, draining issues. There was a recall, so warranty came and replaced that. Then the motor went out. The repair guy said it was because of socks that were under the washer. The was is cheap, but as the saying goes you get what you pay for. GET THE EXTENDED WARRANTY IF YOU PURCHASE THIS MACHINE.

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      Reviewed July 31, 2026

      The Amana washing machine is absolutely garbage. Less than a year and our Brand new washing machine constantly thinks it needs to drain. Have cleaned and replaced parts. Just keeps happening. Only real solution is to unplug.

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      Reviewed July 20, 2026

      Bought an Amana dishwasher 14 month ago and the machine starts on its own due to a faulty control board. Stay as far away from Amana as you possible can. Junk.

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      TechSales & MarketingPunctuality & Speed

      Reviewed June 6, 2026

      The most disappointing purchase I have ever made! Bought a brand new Amana washer and dryer less than 2 years ago and the washer is now useless! From reading in forums and google reviews the control board malfunction is a known issue and they continue to sell them. I live alone and wash about a load a week so it’s not from use! The problem was the drain for spin cycle just continuously drains and won’t stop to advance to spin. This is happening even when you stop it AND the lid is open so you have to unplug it to get it to stop!

      Amana’s solution was to buy a service contract for 30$ a month so that my broke down washer can be repaired. Who knows how many times I would be waiting on repair to this junk??!! I can’t complain about the dryer, works as it should so far! I will def avoid any Amana appliances going forward and will and have intent to deter the sale of this brand to everyone! I have a brand new Maytag already and the shiny like new Amana is at the dump.

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      Reviewed June 5, 2026

      22 years ago, I purchased a top load washer and front load dryer in SLC, Utah. They are both working perfectly with no major or minor repairs over that time. I have lived in Colorado 19 years now and don't plan on buying another set for quite some time. Thank you Amana for making such quality products. Whirlpool made a great purchase.

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      Customer ServiceCoveragePriceMaintenanceStaff

      Reviewed June 3, 2026

      I am having a very bad experience with an Amana stove I purchased last year. The glass on the front keeps sliding off. I’ve had someone come fix it 3 times. I’ve asked to give me a new stove but they insisted on fixing the glass. It keeps falling off. I have a stove with duck tape on it. I can’t bake anything. The glass slides off the door. No one wants to help me with this. When I call the company all they say is I’m over with the warranty. But I tried to get it serviced, no one helps me. It’s disgusting, stressful. Do not purchase this brand. It’s cheap and the service is horrible

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      Maintenance

      Reviewed May 6, 2026

      One of the worst washer I have ever used. Had it for a little of the a year and the drainage pump went, next the the water pump stop working for the cold water so the washer wouldn’t complete a full cycle and now I don’t know the hell is wrong with the machine. I can say it have been giving me problems non stop.

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      Reviewed May 2, 2026

      Bought this Amana washer and no one will even talk to you about it, it is not 6 month used and it won't agitate, most times won't rinse or even spin, totally a 500 dollar junk washer, never buying an amana again and will refer my friends to all others, going to see what appliance they build and will totally stay away from. They should be banned in all countries.

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      CoveragePunctuality & SpeedMaintenanceStaff

      Reviewed April 24, 2026

      I purchased an Amana-brand AC unit with a heat pump last May. The unit broke down after just one week, and I had my AC company come out to repair it. It ran reasonably well through the summer, but when we turned on the heat in October, it did not work. The AC company attempted several fixes, but we went the entire winter without heat. Eventually, they pushed for a technician from Standard Supply (the distributor) to inspect the unit. He claimed the issue was related to improper grounding at our house. We had the grounding fixed, but the problem persisted.

      At this point, the system is completely out of service—we have neither heating nor cooling. I contacted Amana, but they directed me to Standard Supply. When I contacted Standard Supply, they referred me back to the AC company. I was told the Standard Supply agreed to replace replaced if their technician confirmed the unit was faulty. Initially, he agreed to replace it, but he later changed his position and now claims there is no issue with the unit—even though he never returned to re-evaluate it after the grounding was corrected. We paid a significant amount for this system, yet it only work for about three months. No one is taking responsibility, and both Amana and Standard Supply have been extremely unhelpful in resolving the issue. I strongly recommend avoiding both companies.

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      Customer ServicePunctuality & SpeedMaintenanceStaffRates

      Reviewed April 5, 2026

      We purchased an Amana Washer NTW4519JW2 & Dryer from Lowe's July 2024 for a seasonal home. The appliances are seldomly used and certainly NOT abused. Over the New Year holiday, the washer began acting up, stuck on the proverbial drain cycle. According to the internet, this is a well-known defect. A call to Amana was fruitless as they were closed over the holidays, but immediately afterward, we were directed to "customer service" to purchase an extended warranty for $32/month, with a 30-day FREE lookback option. Amana scheduled our repair with a local "Amana Certified" technician. Two weeks later and a special trip to meet the technician resulted in his "no show" after waiting all day.

      The Technician did not answer or return a single call. We cancelled the plan with Domestic General, which was a huge hassle as they suddenly had NONE of our information. The Washer was used less than a dozen times. This is unacceptable! Whirlpool/Amana know they are peddling JUNK to unsuspecting consumers and has no interest in performing any service or repairing/replacing their inferior products. There is no evidence of a recall or any incentive to remedy duping consumers. The Consumer Protection Agency is not tracking the situation either. What a joke. DO BETTER WHIRLPOOL/AMANA!

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      Reviewed March 23, 2026

      We bought Amana washer just two years ago and it just recently broke. Now we have to go out and find a new one. But never am ever buying an Amana anything. Sorry but that’s how we feel. Our money down the drain.

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      Customer ServicePunctuality & SpeedMaintenanceStaff

      Reviewed March 19, 2026

      I purchased Model #: NED4655EW and Model #: NTW4519JW 3/18/2026 at Lowe's. Both the new washer and the new dryer were defective and 2 hours after delivery, I called Lowe's to schedule pick up and delivery of another Amana w/d set. This was scheduled for Saturday 3/28. The dryer made a loud metal noise, hitting the drum so a screw or part is loose and the washer agitated turns the wrong way; consequently, the clothes are not being clean.

      I understand mistakes being made putting machinery together; however, I received a w/d that may have been put to the side to go back to Amana and instead ended up in my condo. I had not washed clothes in 2 weeks and I was so looking forward to washing clothes and having clean clothes. I need to call Lowe's tomorrow and have a new order put in as I've decided to upgrade the w/d to the very next level above the standard level as I don't think I'm up to taking a chance on the previous models I purchased. A military veteran

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      CoverageMaintenance

      Reviewed March 9, 2026

      I have a Amana washing machine that is less than two years old and it has broken down.. I didn't buy extended warranty because I didn't think I would need it.. It only had to last the few years that I have left.. I figured it would have lasted at least five years.. Now I have a broken down washing machine and no money to fix it or replace it. Whatever happened to washing machines lasting 10 years? These Amanas are of very low quality.. I would never buy another one..

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      Customer ServiceMaintenanceStaff

      Reviewed March 3, 2026

      My Amana washer has broken down after just 3 years. I have used Youtube to diagnose the issue. Should be a "service manual" with the machine.. There is no "service manual" in the machine I purchased as there should be. I spoke with 4 different people in a phone call yesterday lasting just over one hour. NO ONE was able to help me with this, I was told by one women she did not even know there was a service manual with the machine.. They were all pleasant but had no clue, what kind of customer service training do they have? Now I am in a FB chat that is taking so so long. It stared at 1:04. It is now 1:41. I am so done. I give up.

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      Customer ServiceMaintenance

      Reviewed Feb. 27, 2026

      This was a horrible purchase. I purchased a washing machine almost 2 years ago, and the motherboard has completely gone out. It is stuck in the draining cycle, and the pump constantly runs. Before I called the repair man and discovered what the problem was, the pump ran all day while I was at work. It has to be unplugged in order to stop it from running. I have never had such a low quality appliance.

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      Customer ServicePunctuality & SpeedStaff

      Reviewed Feb. 26, 2026

      We purchased an Amana electric stove model ACR4503SFW in December 2025. Because we away from our home January 1-January 28 and then seldom used the oven. On February 22, we baked a pizza at 400 Degrees for 22 minutes. Yes, the pizza was done, but we noticed that the left top front surface (not the coil) and the left side of the oven were so hot that you could not leave a finger on the surface. Of course, this seemed to be a safety issue.

      The technician said this was not a problem and Maytag was called and said there was nothing wrong. The distributor says we have to go through Maytag (which from previous reviews sounds useless) and the distributor is not offering to exchange for something else in their showroom. When I touch my meat thermometer tip to the surface (not the coil), it quickly zooms up to 140+ degrees. Nobody seems to acknowledge this is a hazard. We are frustrated.

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      Reviewed Feb. 24, 2026

      A base line dishwasher without all of the fancy racks and features that cleans better than any brand we have experienced the disaster of ownership over the past 25 years! I had never owned an Amana product, but due to a Bosch, a Kitchenaid, and Whirlpool all failing within 13 years and providing mediocre cleaning abilities, I wanted to try a different brand with less in it to go wrong.

      The Amana was a clearance item based upon that model being discontinued, however, they do continue to offer a base model. It cleans everything very well so I highly recommend this brand. Apparently the parent company, Whirlpool, has not had time to ruin this stellar brand.

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      Customer ServicePricePunctuality & Speed

      Reviewed Feb. 20, 2026

      I normally do not write reviews as everyone's experiences are unique in their situation, however we purchased a Amana washer machine 5/2024.. Purposely no bells and whistles, eliminating further mechanical issues... 18 months into this new washer, the motor acted up, when the washer wasn't in use it would sound like it needed to drain. My husband did the youtube fix to no avail... I called Amana to see what options were seeing machine didn't even reach its 2 year anniversary... Need to Pay 300.00 plus dollars, and plus service visit, and one time fix, I could go on a plan, 32 dollars a month for 12 mos. Basically you are betting that the washer is going to go on the fritz again... Crazy! My advice to whoever is looking to buy a Amana, buy a Speed Queen. Yes, expensive, however I believe wouldn't be experiencing this problem with cheap and useless washers....

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      Customer Service

      Reviewed Jan. 31, 2026

      Bought an Amana heater/air conditioner 7 months ago. It is now January with temps near zero. The heater quits working. So far 3 service calls and no satisfaction, heater still quits. Today marks the fourth service call, temp this AM is 1 degree. Draw your own conclusions about Amana products and their servicing dealer.

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      Verified purchase

      Reviewed Jan. 31, 2026

      Ignition dials are rear burner 1st, 2nd dial for front, no simmer option, pans slide off grates. Very unsafe. Lucky I did not get burnt by pot of hot chili. Oven light does not turn on automatically when oven door opens.

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      Reviewed Jan. 25, 2026

      NEVER BUY AMANA! By far the WORST appliance known to man! If you can even fit tall spoons in your dishwasher, quit the game and get out of the business! AMANA products are junk! Every last one of them!

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      Refunds & Payouts

      Reviewed Jan. 21, 2026

      I had issues from day 1. I returned it and they gave a 2nd one and it's a piece of junk too. I opened the bottom drawer on day 1 and haven't been able to get back in place. The oven temperature is erratic. Never where you put it and the burners either shut off or are on high. I have never owned a brand new stove till now and I really want my old used ones back. Horrible product.

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      Reviewed Jan. 18, 2026

      This is the worst brand ever. Not even a year and the gas range I bought is now full garbage. First 2 months the oven plate sunk in, then now the burners are gone. I would not recommend anyone to buy.

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      Customer ServiceSales & MarketingStaff

      Reviewed Jan. 9, 2026

      Squeaking so loud I can't bear to use it within 6 months of replacing older unit that came with my house for same problem. Customer service is IMPOSSIBLE to reach for warranty repairs. I will NEVER buy any Whirlpool product again, I don't care if Amana is a budget brand of theirs. No appliance should crap out with only months of normal use. I feel scammed.

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      CoverageMaintenance

      Reviewed Dec. 31, 2025

      Last Amana appliance I will ever buy. Lasted just over a year, had to replace a pump. Now another 6 months and it appears the the transmission or bearings or some other part has gone bad as it sounds like an airplane when it hits spin mode. Complete trash.. Oh and we just replaced the Amana dryer we bought at the same time. Too bad we can't leave Zero stars!

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      Reviewed Dec. 31, 2025

      I would give this washer a zero if I could. It stays out of balance no matter what you do and the lid locks so you cannot readjust the clothes when it is constantly out of balance. It will not last long the way it rocks when this happens. Sounds like there are rocks in it and the whole thing jumps so much it moves several feet. Do not buy Amana products ever.

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      CoverageMaintenance

      Reviewed Dec. 26, 2025

      We purchased an Amana washer in June 2024. ln December 2025 we now need to replace the control. We have decided that buying a new washing machine is better than repairing it. We have also found that it you purchase the extended warranty it is difficult to find a repair person who will fix if you have the warranty. We feel that this machine should have lasted longer. We will never buy one again.

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      MaintenanceStaff

      Reviewed Dec. 21, 2025

      I bought an Amana washing machine 5 days ago on 12/12/2025 Top load NTW4516FW4 serial # CE40 01375. It lasted 5 days, 3 loads, the lid will not open and it stays on rinse, saw online how to open the top and reset, that did not work, goes right back to rinse and the lid locks. Machine is junk, Lowe's should stand behind what they sell and DO NOT, at Lowe's they have a 48 hour return policy and do not care once. You buy an appliance and leave the store. They wash their hands of any responsibility.

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      Price

      Reviewed Nov. 29, 2025

      AMANA washing machine was practically new when we bought our home. It is 2 years old. The control board is faulty and needs to be replaced. The part cost over $300 while a new machine is around $500. Junk. Utter Junk.

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      Customer ServiceCoverageRefunds & PayoutsMaintenanceStaff

      Reviewed Nov. 22, 2025

      After only more than a year, my washer is not filling the water tank and stop the cycle. It was a real issue to find a technician, I pay monthly coverage but the company couldn't find a technician in my area. I paid 280.00 for a panel sensor and I got a refund from insurance company after a month. A week the washer stop working again. I called again the insurance company but the answer was I needed to look again for a technician or stop paying the coverage. It is ridiculous 😒 to have insurance and I have to find a technician. My washer just lasted 18 months working fine. At this point I need a new washer of a different brand.

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      Reviewed Nov. 4, 2025

      Less than a year old and board went out cant even get the part till 2027 paid 500 dollars and its crap. Paid 500 and it's junk. I would not buy it because you can't even get it fixed. Parts on back order 3 years. This is horrible.

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      MaintenanceHonesty & Transparency

      Reviewed Oct. 4, 2025

      My dryer is fine but I've had nothing but issues with the washer within a year it was down. It's had to have multiple repairs and it's going on 3 years old. It's been squealing and parts are broken and honestly I'd never buy it again.

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      Reviewed Sept. 24, 2025

      Washer broke 2 times not even a year old, still under warranty. Washer apparently had a recall control board. Parts are on back order, no one can tell me when they will be in 😡. Never buy a Amana again. Nothing but trouble and aggravation.

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      Reviewed Sept. 24, 2025

      I am a property manager for a 132-unit complex. We put Amana products in our apartments, and they are all junk. Constant replacement within the first 18-24 months of getting a new product. Lots of washing machines that don't make it. This is horrible and we will no longer be buying these products.

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      Customer ServicePricePunctuality & SpeedStaffTransparency

      Reviewed Sept. 19, 2025

      I bought an Amana fridge from Home Depot on September 22 2024. Within 2 days it was getting warmer. We called for a warranty repair, and were scheduled 10/9. He said the compressor was bad out of box, ordered a new one and returned 10/17 to install it. In June our ice cream was soft and it wasn't making ice. Another appt on 6/26 w a 7/8 return, and a 7/18 return with more work & parts. September fridge is getting warm again, 9/10 appointment with more parts ordered, returned 9/16 with part bad out of box. Rtn scheduled 9/22. On 9/18 I called Amana and said I don't want any more parts, it's been a year. They said they sent it over to replacement and someone would call us back.

      We called back today for an update and found that the replacement takes 3 to 4 weeks and they canceled the tech who was coming back with a part so no matter what we're going another month with no fridge. I've thrown out and replaced groceries 5 times this year. I've bought a mini fridge to get us by. I've spent hundreds on takeout this year. All for amana/whirlpool to say, "Too bad. So sad." Do NOT buy!!! If you have any kind of problem expect weeks between part replacement/fix schedule. Also they pushed us to buy the extended warranty before our yearly warranty was up and started charging.

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      Price

      Reviewed Aug. 29, 2025

      Your washers are a piece of crap! I’m already having to service it for the third time since March. I do not recommend Amana products. I wish I could trade it in. Cheap plastic parts being used. It won’t spin and keeps making a clicking sound.

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      Punctuality & Speed

      Reviewed Aug. 16, 2025

      After purchasing of 2 yrs it becomes trash. So disappointed I ain't gotta time & money buying trash the manufacturer hurry quickly to build so we as consumer to buy. I'm so sick of this shit rush to build knowing this products not gonna lasted.

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      Amana Appliances author review by Jonathan Trout

      Amana has been making affordable appliances for cooking, cleaning, heating and cooling for over 80 years. Their line of freezers includes upright or wide designs that range in price from $229 to $649. Capacities range from 5.3 cubic feet to 16 cubic feet.

      • Compact chest freezers: Compact chest freezers range in size from 5.3 to 9.0 cubic feet. You can choose from features like rollers for easy movement or multiple baskets for different storage solutions. Prices for compact chest freezers are $269 to $349.

      • Chest freezers: Amana’s standard chest freezer is 15 cubic feet and comes with two baskets for easy-access storage. The standard chest freezer costs $549 and comes with a 1-year limited warranty on parts and labor.

      • Upright freezers: Amana’s upright freezer has a 16 cubic foot capacity and comes with energy-saving insulation. Its system prevents ice build up, eliminating the need to defrost the freezer. The upright freezer costs $649.

      • DeepFreeze Technology: Amana’s DeepFreeze Technology cools the freezer down to negative 8 degrees.

      • Fast Freeze Option: Some Amana freezers let you chill large amounts of food quickly. The Fast Freeze Option lets you drive your freezer’s temperature down 10 degrees colder than the lowest setting with the push of a button.

      by Jonathan Trout ConsumerAffairs Research Team

      As a member of the ConsumerAffairs Research Team, Jonathan Trout believes having access to free, comprehensive information on products and businesses is vital to making smart purchasing decisions. He focuses his efforts on researching and reviewing multiple brands across a variety of industries, with the goal of writing unbiased buyers guides to help inform consumers on impending purchases.

      Amana Appliances Company Information

      Company Name:
      Amana Appliances
      Website:
      www.amana.com