About Bissell Vacuums and Carpet Cleaners
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,134,193 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
For more information about reviews on ConsumerAffairs.com please visit our FAQ.
SAVE YOUR MONEY... Bissell Spinwave is by far the worst robot vacuum I've owned, I've had Neato and Irobot. This vacuum lasted for 9 months then started having issues, after several attempts to have this resolved I followed their troubleshooting only for my vacuum to work for a few months longer. When my vacuum finally crapped out a year in a half in I'm told sorry out of warranty you can drive 40 minutes and pay to have someone look at it at your own expense. SAVE YOUR MONEY, SAVE YOUR TIME and DO NOT BUY A BISSELL VACUUM.
Bought Bissell Crosswave Works Then Leaks. What Is The Point Of Having It When It Leaks Dirty Water. Extremely Horrible Customer service. Customer Service Don't Listen, Asked You Stupid Questions Or Argue With You. Me Personally I Am Old School Mop And Bucket Whole Lot Cheaper. Crosswave is No Deal Breaker Bad Purchase.
Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.
At first I loved my Bissell Crosswave. After all how could I go wrong with a tried and true USA business like Bissell? I had used my Crosswave several times over its first year, cleaning it very well after each use. Then one day the little pump that squirts water on the roller quit working. I found that Bissell did not sell parts, as we wanted to repair it ourselves. We were told to take it to a repair shop where we were told Bissell won't sell them parts so they would be able to repair it. Basically, it is designed to be disposable.
I purchased the Bissell shampooer about 18 months ago. I used it 3x's on 1 very small room. Now it leaks water all over the floor. Took it to a Bissell repair shop. I'm being told it can't be fixed, I must buy new one. Poor quality & customer service.
I'm flabbergasted by the poor customer service with Bissell. I have been trying to order a filter for over two months. After providing payment info online and over the phone four times I've been told:
2. Product is unavailable and seek reputable retailers.
3. There are no retailers so good for me for calling.
4. And lastly, payment went through but the address is incorrect so you must provide a refund.
I'm finished with Bissell. I'm posting this online so people like me don't buy a new vacuum only to find out they can't purchase filters to keep it working properly. Disappointed and dissatisfied.
Ordered an air filter for a Bissell product, Bissell processed the payment for $25 (immediately, of course) and then sent a bottle of $8 carpet cleaner. Not sure how they could confuse the 2 items, but mistakes happen. I called customer service and after spending 10 min. navigating their god-awful customer service menu, I finally connected with a CS rep who apologized and promised to send the air filter within 3-5 business days.
5 business days have passed and although I’ve yet to receive the air filter I initially ordered over 2 weeks ago, Bissell apparently did make the time to charge my checking account a 2nd time for the same air filter. If you deal with these idiots, make sure to spell everything out for them like you would a small child who’s hearing impaired. Additionally, keep a close eye on your checking account, it’s a little too convenient for them to process multiple payments without your authority once they have your account info. You’re better off skipping Bissell altogether and using Dyson! Next stop, Better Business Bureau!
This is the second vacuum cleaner that I bought in my life, but this was also a recommendation from my sister since I deal with daily allergies to dust and dander. It is a bagged Powerforce vacuum, and I love it a lot! Also, the Bissell brand has never steered me to be unfavorable to them...for their brand has treated me very good. Easy to maintain...and parts are easy to find at my local store. I think my vacuum cleaner is really good.
We bought the Bissell vacuum on the cheap for an emergency. We were very surprised at how well it picks up and cleans. Vacuum could be a little stronger as the turbo brush is pretty much useless, but the carpet comes out pretty well. 7 out of 10.
I love the BISSELL® AirRam Cordless Upright Vacuum. It's lightweight, vacuums very well and can be used on tile or hardwood floors. The canister is easy to clean. If it's difficult for you to vacuum because of the weight of your current vacuum cleaner I would recommend trying this Bissell. I feel that it was well worth the price I paid. Even my grandchildren love vacuuming the house for me.
It does what I need it to do. It’s easy to clean and replace filters and without a mess when dumping the canister. It’s lightweight and it stores neatly and the cord is long enough to reach in every direction in the same room without replugging. Nice product. I’d recommend it.
Bissell Vacuums and Carpet Cleaners Company Information
- Company Name:
- Bissell Vacuums and Carpet Cleaners
You’re signed up
We’ll start sending you the news you need delivered straight to you. We value your privacy. Unsubscribe easily.