About Bissell Vacuums and Carpet Cleaners
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Bissell is a wonderful product. Has lasted me a long time. I own both an electric broom and the rug shampooer. They have served me well. They are trustworthy and dependable. Never had a problem with either of they. Each time I use one of them I can’t help but think how happy I am that I selected the products when I did. I recommended them to a friend who owns a cleaning business. She was skeptical, so I purchased one so she could try it first hand. They happened to be on sale and she liked it so well, that she purchased several so she could give one to each of her employees and to her mother and sister.
Bissell (Healthy Home 15 in wide). ++++. Suction is good. Washable is good. Rolls freely. Attractive. Bulky. I little too heavy for an elder. Easy to disassemble the parts to clean. Look at the HOSE on the back lower right side which also curves under the vacuum. It needs a protective hard cover for support. When it lost its balance, it fell backwards onto the floor which caused the hard flexible hose to crack. I put a bunch of white duct tape on it and it’s working, bit it doesn’t look pretty. It looks injured and the tape is starting to fall off. I hope this helps. I don’t have a carpet in any of my rooms…just wood and a little linoleum.
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This machine is very easy to operation and not very heavy; therefore, good for women and child to do all the jobs. I have been this machine for few years after my old one was broken. I choose this one because this one was on sale at Fred Meyer and the brand was good so I pick it. Is stronger enough for my daily using, easy to change the bag, not very noise, except the extend pipe was not long enough because I am not a tall woman.
This vacuum is surprisingly lightweight with all plastic structure. Not nearly as loud as other vacuums I’ve had. Hardly even scares my cat. Works great on level 1 for hardwood, laminate, and tile floor and at these levels, the head was low enough to get under most of my cabinets and vacuums right up to the wall/corner. This vacuum is very easy to carry up and downstairs and can you can carry with one hand. I like the fact that I can tell it is cleaning and do not have to double check the canister is filling or that the beater brush/nozzle is turning. Suction overall seems very good. The head is very low profile and easily gets under our sofa and recliners.
The attachments are all secured to the machine, which is desirable because you are more likely to use them if you don’t have to search for them. It did a terrific job picking up cat hair. I like the little hand-held brush for getting pet hair off the couch. The hose for using the attachments is limited but seems to work well for stairs. You need to bring the machine with you every few steps as the hose is not long enough and you have to be mindful that the vacuum doesn’t tip over. Detaching the canister to empty was a snap. A one-button press to release it from the machine and and then you push another release and it empties the canister into the trash. FANTASTIC! Overall, it seems like a wonderful machine.
I have the Bissell machine that vacuums and mops at the same time. What a lifesaver, I am handicapped, so I don’t have enough energy to sweep the floor, and then mop. With this machine I can do it at the same time! And my floor is literally spotless! I have taken a wet paper towel and wiped the floor after I used my Bissell machine, and the paper towel comes up completely clean! I love this machine! It is also extremely tough and rugged, and replacement parts (a new beater brush, a new filter, etc) are very inexpensive, and super easy to order. This machine is a blessing for pet owners! I highly recommend this machine, and I never want to live without my Bissell!!
I purchased the Bissell shampooer about 18 months ago. I used it 3x's on 1 very small room. Now it leaks water all over the floor. Took it to a Bissell repair shop. I'm being told it can't be fixed, I must buy new one. Poor quality & customer service.
I'm flabbergasted by the poor customer service with Bissell. I have been trying to order a filter for over two months. After providing payment info online and over the phone four times I've been told:
2. Product is unavailable and seek reputable retailers.
3. There are no retailers so good for me for calling.
4. And lastly, payment went through but the address is incorrect so you must provide a refund.
I'm finished with Bissell. I'm posting this online so people like me don't buy a new vacuum only to find out they can't purchase filters to keep it working properly. Disappointed and dissatisfied.
Ordered an air filter for a Bissell product, Bissell processed the payment for $25 (immediately, of course) and then sent a bottle of $8 carpet cleaner. Not sure how they could confuse the 2 items, but mistakes happen. I called customer service and after spending 10 min. navigating their god-awful customer service menu, I finally connected with a CS rep who apologized and promised to send the air filter within 3-5 business days.
5 business days have passed and although I’ve yet to receive the air filter I initially ordered over 2 weeks ago, Bissell apparently did make the time to charge my checking account a 2nd time for the same air filter. If you deal with these idiots, make sure to spell everything out for them like you would a small child who’s hearing impaired. Additionally, keep a close eye on your checking account, it’s a little too convenient for them to process multiple payments without your authority once they have your account info. You’re better off skipping Bissell altogether and using Dyson! Next stop, Better Business Bureau!
This is the second vacuum cleaner that I bought in my life, but this was also a recommendation from my sister since I deal with daily allergies to dust and dander. It is a bagged Powerforce vacuum, and I love it a lot! Also, the Bissell brand has never steered me to be unfavorable to them...for their brand has treated me very good. Easy to maintain...and parts are easy to find at my local store. I think my vacuum cleaner is really good.
We bought the Bissell vacuum on the cheap for an emergency. We were very surprised at how well it picks up and cleans. Vacuum could be a little stronger as the turbo brush is pretty much useless, but the carpet comes out pretty well. 7 out of 10.
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