BISSELL Reviews

I purchased my Bissell Powerclean vacuum cleaner over 2 months ago. The vacuum cleaner does a mediocre job of picking up pet hair. I still have to sweep up the remaining hair that the vacuum cleaner can't seem to pick up. I get better result using my dust mop. Battery life is extremely limited after about 30 minutes the battery seem to die off. The vacuum cleaner was purchased at SAMS Club for $220. It is not worth that price because of its disappointing performance.

Bissell is replacing my vacuum! Thank you from the dogs!

I bought a Bissell robot vacuum, could never find the QR code to activate it so it went in the closet in the original box for 2 years. Found it again today, discovered the hidden code, activated it, and one of the edge brushes does not turn. NEVER used it before, straight out of box. Customer service tried to give me same advice on internet then shut me down because it was out of warranty. They can see from the apps that it was never used and I was original purchaser. Would not recommend anyone buy their products.

Purchased a Bissell ProHeat PetTurbo 3 years ago. When it stopped spraying, I took it to an authorized repair shop. They sent it away, then said it wasn't repairable and gave me a replacement, with an understanding that it would no longer be under warranty. Now the replacement unit stopped working.

I bought a vacuum and it was shocking me. I called Bissell they sent me a new hose. That did not work. It shocked me. So they ordered me a replacement and that one recently shocked me and blew out my power source in my apt and I could smell burning from the vacuum, it’s been the worst experience I’ve ever had with Bissell or any vacuum I’ve ever bought. I’m asking for a full refund but they won’t do it. Instead they want me to send them the vacuum and send me another vacuum same brand. I don’t understand why they just don’t reimburse me so I can buy a vacuum somewhere else.

I am so disappointed with this company. Bought a supposed to be heavy duty revolution hydro steam plus free steam shot. Walmart said, "Well, it’s not our fault that Bissell packed the wrong item. We are not taking it back." Now, I’m stuck with old trash.

I have the lightweight Bissell upright. It says it cleans hardwood floors and carpets. No way! I could not clean my area rugs at all. It took my breath away vacuuming one room!! I bought it from target today and am returning it tomorrow. I bought it because it was cheap and boy is it cheap. It basically doesn’t work at all. My first and last bissell.

I purchased a Bissell Electric Floor Cleaner and also a hand vac. Disappointment set it. Both broke down right after the mfg. warranty and Bissell did not care. I will never, ever buy a Bissell product again. The companies product line has gone downhill.

We recently replaced our Bissell Sturdy Sweep carpet sweeper with a newer model Easy Sweep. Any brush replacements we could find for the Sturdy Sweep were nearly the cost of the newer model we ended up ordering. Sadly, the newer model is lightweight plastic, not metal. Unless you are standing directly over the handle to push down, it will not push smoothly or angle under furniture without bouncing around. Frustrating!

We missed the return window by 2 days due to Christmas. While we thought we would be covered by the Holiday Return policy, evidently our specific vacuum model did not qualify. Customer service would not budge, so now we're left eating $200.

Total garbage, has 4 or 5 parts that need extensive cleaning after each use, it takes longer to clean the item than it does to clean the floor, way longer. It doesn't clean hard floors. It just smudges dirt around, and, worst of all, the things absolutely stinks, it spreads a foul smell wherever it goes regardless of how much time you spend cleaning the item. I am trying to get a refund for selling me an item that doesn't do any of the things it claims to do. Do not buy Bissell under any circumstances.

No suction on SpotClean Pro after only a couple uses. No puncture in hose and won’t disconnect. Recommend I buy a new one because they have none in stock. Terrible customer service and options. Would not buy again.

When we bought our new home, we also decided to get a new vacuum—specifically the BISSELL PowerForce Helix Turbo Rewind Pet, an upright vacuum designed to handle pet hair with an automatic cord rewind, extra-wide cleaning path, and a sleek black and green design. We picked this model based on fond memories of Bissell’s past stellar performance, thinking it was a reliable choice that outshined everything else on the market. However, our experience has been quite disappointing.

This is hands down the worse item I have purchased. It cost $350 and has not gone more than 6 mos without issue. I even returned it to manufacturer and it just broke 2 weeks after getting it back. The warranty is a joke. I think they know unit is a piece of trash. It has stopped working.

I purchased a Bissell PowerClean FurFinder cordless sitck vacuum. We picked this machine specifically to clean up the cat hair from the carpet at our retail shop. What a disappointment! After the initial charging of the battery, I gave the PowerClean it's maiden voyage round my retail shop. This vacuum pulls the cat hair from the carpet, but it doesn't suck the hair up--it leaves the hair in a line (in the the shape of the brush head) on the carpet. It doesn't matter if you linger the vacuum over the line of hair for several seconds or if you run the vacuum over the line of hair multiple times.... it just moves the line of hair around, never sucking it up.

My brand new Bissell pet pro crosswave that cost $250 caught on fire and I've spent over a month almost 2 months now dealing with this employee Carla who refuses to honor the warranty and do anything. I'm disabled and I've already been to the ER because of having to clean up s*** by hand because of him physical problems now and my carpet is being ruined and I rent and I'm on section 8 which could make me lose housing. I am so furious. I've spent so much money on Bissell products and I've had all of them break in a very short period of time and the only reason I haven't dealt with it is because my mom died and I've been dealing with that for the last three years and I couldn't spend my entire existence trying to get my refund or get my replacement from a company that supposed to be honorable and have ethics but clearly there is none. I'm so furious, it's absolutely repulsive.

I purchased a featherweight vacuum since It states it has multipurpose versatility to vacuum floors & carpet. It worked fine on my kitchen & bathroom floors, but not on carpet in all other areas. One of the worst products I’ve ever bought.

The furguard is absolutely fabulous. Works great. This stick powerclean vacuum is one of the bet I have ever owned. I highly recommend it. Their customer service was superb. They stand by their product 100%. They will replace it if you have any problems. Love It!

I am 64 years old. Have had plenty carpet cleaners! For last few years have got Bissell 1551 and Bissell 1986. The 1551 I loved but pain cleaning brushes and cleaning carpet fibers that get picked up. Then my tank started to leak. Mind you it's never ben dropped. The money they want for tank is crazy so I bought the 1986. It has buttons you push and brushes drop out so much easier. Now guess what? My tank leaking. This is a problem with all all. It is is a plug with rubber to seal so I'm gonna try putting wide rubber band on it. If that don't work I'll buy another brand.

Less than a year old. Used on hardwood floors. This $220 vacuum has stopped working. The motor on the roller works for a second and dies. Customer service from several failed chats and email chains has failed me. Stay clear of this brand.