BISSELL Reviews

I purchased my Bissell Powerclean vacuum cleaner over 2 months ago. The vacuum cleaner does a mediocre job of picking up pet hair. I still have to sweep up the remaining hair that the vacuum cleaner can't seem to pick up. I get better result using my dust mop. Battery life is extremely limited after about 30 minutes the battery seem to die off. The vacuum cleaner was purchased at SAMS Club for $220. It is not worth that price because of its disappointing performance.

Bissell is replacing my vacuum! Thank you from the dogs!

I bought a Bissell robot vacuum, could never find the QR code to activate it so it went in the closet in the original box for 2 years. Found it again today, discovered the hidden code, activated it, and one of the edge brushes does not turn. NEVER used it before, straight out of box. Customer service tried to give me same advice on internet then shut me down because it was out of warranty. They can see from the apps that it was never used and I was original purchaser. Would not recommend anyone buy their products.

Purchased a Bissell ProHeat PetTurbo 3 years ago. When it stopped spraying, I took it to an authorized repair shop. They sent it away, then said it wasn't repairable and gave me a replacement, with an understanding that it would no longer be under warranty. Now the replacement unit stopped working.

I bought a vacuum and it was shocking me. I called Bissell they sent me a new hose. That did not work. It shocked me. So they ordered me a replacement and that one recently shocked me and blew out my power source in my apt and I could smell burning from the vacuum, it’s been the worst experience I’ve ever had with Bissell or any vacuum I’ve ever bought. I’m asking for a full refund but they won’t do it. Instead they want me to send them the vacuum and send me another vacuum same brand. I don’t understand why they just don’t reimburse me so I can buy a vacuum somewhere else.

I am so disappointed with this company. Bought a supposed to be heavy duty revolution hydro steam plus free steam shot. Walmart said, "Well, it’s not our fault that Bissell packed the wrong item. We are not taking it back." Now, I’m stuck with old trash.

I have the lightweight Bissell upright. It says it cleans hardwood floors and carpets. No way! I could not clean my area rugs at all. It took my breath away vacuuming one room!! I bought it from target today and am returning it tomorrow. I bought it because it was cheap and boy is it cheap. It basically doesn’t work at all. My first and last bissell.

I purchased a Bissell Electric Floor Cleaner and also a hand vac. Disappointment set it. Both broke down right after the mfg. warranty and Bissell did not care. I will never, ever buy a Bissell product again. The companies product line has gone downhill.

We recently replaced our Bissell Sturdy Sweep carpet sweeper with a newer model Easy Sweep. Any brush replacements we could find for the Sturdy Sweep were nearly the cost of the newer model we ended up ordering. Sadly, the newer model is lightweight plastic, not metal. Unless you are standing directly over the handle to push down, it will not push smoothly or angle under furniture without bouncing around. Frustrating!

We missed the return window by 2 days due to Christmas. While we thought we would be covered by the Holiday Return policy, evidently our specific vacuum model did not qualify. Customer service would not budge, so now we're left eating $200.