Amana Appliances Reviews

I had an Amana gas stove/oven, and replaced approximately 4 thermostats over 5 years. I decided to get rid of it and get a new stove oven. When I went to buy the new oven, I thought maybe my Amana oven was somehow a lemon. Knowing that Amana used to mean quality, I stupidly bought another Amana gas stove/oven, which is a better model, and now more digital, and have had it since last fall.

I purchased an Amana refrigerator on 3/22/2010, model # ABB2222FEB3, serial #K00561248. Purchase price of the unit is $1,225.10. Less than two years later, 3/6/2012, the circuit board that monitors when to defrost the cooling system failed. Service call price is $68, labor and replacement parts $432, tax $35. Total repair bill is $530. I called Amana customer service dept to learn while they stand behind their product, they will not pay for repair. So product's shoddy workmanship, lack of quality control are the customers' problem. Never buy another Amana product in this lifetime.

In September of 2009, I purchased an Amana refrigerator, model # AFD2535DEB Serial # KY287062. In September of 2011, the crisper draw center rail broke. The draws were not overloaded. We are a two-person adult home with perhaps a daily draw usage. I replaced it with the appropriate part on September 11, 2011. On November 5, 2011, the replacement rail broke in less than two months. The draws were not overloaded. I purchased my first replacement from Appliance Parts Pros. The current one was ordered from a link directly from the Amana web page. On 3/3/12, it has broken again. Each time, this has to be replaced, it cost $25. According to other reports, Amana is not covering the replacement. Are we to believe we must spend $100 a year for the life of the fridge?

Amana Refrigerator, Not Good After 6 Years: We purchased an Amana bottom freezer refrigerator, model#ABB2227DES, serial#10253964EP at Sears approximately 6 years ago. We have had numerous issues with the refrigerator starting just after the 12-month warranty ran out. At one point, I paid $300 for an extended warranty. I had to have more repairs on it and was told by several technicians that the compressor would be going and it won’t be worth paying for the repair (roughly 50% of the $1300 that we paid for the fridge). At this point, including the purchase and repairs of the refrigerator, we are over the $2000 mark. Again, the fridge just died and we have been told that the compressor is gone and it would not be worth it to fix unless Whirlpool agrees to pay the repairs. I would like Whirlpool to pay for the repairs of this refrigerator or provide a comparable refrigerator, or I will contact my own attorney in regard to this.

We purchased this washer on 11/11/10 because my washer finally let go after 18 years of wonderful service. I have had A&E at my house 6 times to fix this washer the main problem was it was chewing up and shredding my clothes and leaking then the seal around the door would come off that has been replaced multiple times. The mother board and transmission also have been replaced.

We purchased the Amana refrigerator 8 years ago from Alabama Power Company and we have multiple problems over the years. For example, the ice maker sometimes dispenses the ice and sometimes it will not. Also, we have not the water valve intake gone bad and saturated our carpets. We had replaced it at the tune of approximately $300 and time off work having to wait on the repairman. Now, once again it has gone bad and we are again waiting on a repairman. I am very disgruntled with this since we did pay good money and continue with practically a new refrigerator which should last many years.

I purchased this fridge 9/2010, and the compressor is already shot. I see from other complaints that compressors have been a problem, but Amana Whirlpool has done nothing to help out customers (unless they agreed to the extortion of the extended warranty). I guess Amana Whirlpool is only for people who can afford to buy major appliances every year or pay huge repair bills as soon as the product is out of warranty, or pay for protection (does this remind anyone else of bribing cops to do their job?). My previous fridge was an Amana. my next will not be.

The oven just quit working. It started beeping and displayed F1. I have to turn it off at the breaker box because the constant beeping is insanely horrible!

We have an Amana 30" slide-in gas range (model # ACS3350AS) that is about 6 years old. The top burners are out of adjustment and are burning yellow. I went to the Amana website to find out how to adjust the air/fuel ratio and they wanted payment for answering a question. I spent 35 years in the gas customer service department of a large utility company, 20 of which were spent as a service technician for gas heating/hot water heating systems. After reading some of the complaints and evaluating their level of customer service and overall customer sensitivity, this company, Amana, is failing miserably. The upshot is that their executive management should probably seek positions that require a more parochial approach to business.

I purchased the Amana 25.1 cu. ft. Side-by-Side Refrigerator in Stainless Steel, Model# ASD2522WRS from Home Depot 15 months ago, in September 2010. Two weeks ago, all my food in my fridge spoiled. I noticed while I was pouring milk in my son's cup, something told me to taste it because it didn't smell fresh even though it had over three weeks until expiration. It tasted like sour cream. I am so glad my child didn't drink that. I almost threw up. Also, I had four-day old ice tray in my freezer that was still liquid, my ice cream softened and all my son's popsicles crumbled to my touch. I had to throw away majority of our food and we've been eating carry outs since.

We purchased an Amana slide in range model ACSE350AS and as temp approached 350, it turned off. Despite numerous complaints from many consumers, Amana refuses to stand by its products.

I can't stress enough how disappointed and upset I am, not only with the brand new refrigerator (model A9RXNMSWS01) breaking after 16 months, but nonsense communication, attitude, and difficulties Amana customer service just displayed! Warning: Do not purchase the top freezer, 2-door, stainless steel Amana refrigerator. The compressor will die soon after 12 months. The contracted repair person mentioned this is not uncommon with this brand. So, after spending $866 on this junk, we had to shell out another $300 in repair costs.Then the repair failed to work! Two Amana compressors defective! No, we did not have the extended warranty but how often does a fridge die? Not after 1.4 years! Amana CS was awful, combative and couldn't communicate a clear sentence. These are lemons!

New Amana fridge in June of '08: The ice-maker broke in November and was fixed under warranty. 6 months later (still in warranty), it stops working, but only occasionally. Stupid me should have gotten it fixed again, but it wasn't that bad. When it broke for good, the flimsy 1-year warranty (really, people?) had just ended, though it was less than a year since the first problem. I called Amana - they refused to help. I decided this was just wrong, and called to complain. After 35 minutes on hold, I got an agent who was so rude I decided to complain about her. The problem was, she refused to even give her name!

I purchased Amana fridge (model AFD2535DEQ) on 12-4-2008. Excellent looks, cooling, and energy conservation. Loved the bottom freezer. On December 2011, the fridge’s cooling lost efficiency. The repair tech says top compressor is not working. The cost to repair is half the cost of the fridge. To date the top fridge is keeping at 39 degrees while set on coldest setting. Freezer works fine. For the forty years of my marriage I have purchased and used Maytag and Amana products. Never again! A refrigerator that costs over a thousand dollars and lasts only three years is not a good investment. As a side note, my daughter had the same problem with her Amana at only five years old. She replaced with Kenmore.

I purchased an Amana refrigerator model AFF2534FEW3, two years ago. All of a sudden, the refrigerator is not cooling but the freezer is working. To apparently repair the controller board, it will cost me $232.00. When I purchased this refrigerator, I expected it to last a lot longer than it has and from reading other complaints, I see that it is an ongoing problem with Amana. You would think that they might recall these faulty controller boards. I will definitely not buy another Amana again and will not recommend them to anyone!

I bought washer dryer fridge combo from Home Depot and 16 months later, the compressor goes out in my frig. and needs $900 repair and lost all my $400 plus in food. Thanks for caring, Amana and Home Depot that you shot our holiday. We have no more money to fix or replace our food crackers for our holiday. Can we all get together and sue them both? This is wrong.

I bought an Amana fridge with our tax money just over a year ago. Its was a hard decision to spend over $1,000 on a fridge, but here we are just over a year later and the crisper drawer has crumbled and disintegrated on the slider edge. Bad design and bad choice of materials. Amana, of course, says the drawer is not covered under any warranty. They want well over $100 for a new drawer. That’s 10% of the original price. To hell with Amana. I won’t make that mistake again. Pass the word: Don’t buy Amana! I’m stacking fruit/veggies on top of the bottom drawer for now. I’m searching the web in vain to find a cheaper drawer. I’m really, really pissed off!

Our 7 year old Amana Bottom mount fridge started making the 'sound of death'-- the start overload /relay clicking every 3 minutes and the compressor not running. I tried replacing the start overload/relay just in case that would fix it. It did for a week and now the fridge is dead. Testing the compressor leads shows the compressor is dead. Replacement cost of a compressor here is $500 parts plus $350 labor. I am told by service technicians that the compressors in not just Amana but most all current 'energy efficient' fridges are conking out on average between year 7 and 10.

We bought an Amana refrigerator #ABD2533DEB in Dec 2004. We have had it for 7 years. It's just 2 adults in our house, so the fridge is like new. We just paid $95 to find out the compressor is shot. The cost to repair will be $800, $300 for the compressor and $500 labor. We were told that the compressor that failed had been made in China and that there have been many issues with these compressors! We were assured that all new "after market" compressors are now made in Korea with far fewer issues.

Our Amana/Whirlpool electric dryer failed a month before the warranty expired. It was repaired under warranty. Two years later, the heating element failed. I can fix this myself. I just ordered the part that will cost $136. We are a family of three and we dry clothes outside on a clothesline in the summer, so we didn't wear out this appliance.

We had a brand new house built two years ago. The builder installed Amana appliances, except the fridge and washer and dryer, which we furnished. Our dishwasher gave out after only a year and a half. It was more effective to buy a new one than to have the part replaced. 6 months later, our oven just gave out as well. It'll cost half the price to have someone to come look at it as it will to replace it, and if nothing is wrong we're out $200 off the bat. Horrible customer service and horrible product integrity, what an awful company!

There seems to be no solution regarding the baskets in my Amana model SRD22VPSE. They fall out whenever they are pulled on. One must pull on them to retrieve the frozen goods. They won't stay on the side railings. Amana offers no solutions. Whenever I need something that is frozen, I will have it on the floor.

Amana dryer, less than 2 years old, doesn't heat anymore. About a $300 repair for a $600 product. Do you remember your parents replacing appliances as often as we have to? I don't. Garbage in and here is your garbage out Amana/Whirlpool. At first when I called, I was told they don't even make the model even after I repeated several times off their own sticker. Then all of a sudden, they do make it once I mentioned that Home Depot may be selling "knockoffs" of their products. All of a sudden, "oh yes, here it is". What a joke. They keep telling me that they are all consumers too and understand my frustration. They aren't willing to do anything about it though. I guess I am expected to feel good about their products because they "understand".

I purchased an Amana refrigerator 3 years ago and so soon the compressor went out. I had a 4-year warrant from Home Depot. Some guy, he was not with Home Depot but from an appliance repair store, they hired came out and he was very rude. I would ask him a question about the freon and he would shrug his shoulders. I think this was because he is white and I'm Spanish. Lately, since the apartments next door have been empty for a year, roaches have come to my home from there. Because I keep up on roach control, we did not have them before. He found two roaches on the floor and put down we were infested, which we are not. Now Home Depot says they will not fix it. But another repair person says that’s absurd. Even if you have them roaches, they can not get in the compressor.

On November 23, 2011, my 2007 Amana French door, bottom freezer refrigerator model # AFI2538AES began making a loud popping noise, touch pad panel lights flashing, and cooling stopped. The popping noise was from the ice maker flap opening and closing. The HV board needs replaced, Whirlpool Manufacturer #12920710.

On 2/15/2010, I purchased an Amana Refrigerator for $1019. My old refrigerator was noisy. I had my new Amana for 7 months before it starting making loud noises. Had it repaired under my warranty. 11/25/2011, the refrigerator's main part no longer was cooling, although the freezer was still working. Amana now wants $65 for a house call, plus labor and parts or $312 for a one year warranty which would include this repair. How disgusting is this to pay that much for an appliance and have it work for approximately 18 months, and then have the manufacturer want additional money it repair this lemon. After reading some of the reviews, I would never pay an Amana repair man and or buy Amana again. The consumer should be able to get relief from companies like this.

On Sept 26, 2011, when the fridge part of my Amana Refrigerator, Model # ABL192ZFES, Serial # 10379497JX, was not cooling properly, I phoned Trail Appliance where I purchased the fridge. They gave me the number of W3 solutions, a contract service company at 1-866-913-1350, and I was given the Extended Warranty Order # G09264, claim # 95199095. The freezer was working fine at this time. A week later, a technician came and told me he needed to order parts to correct the problem.

We purchased a basic model Amana refrigerator A9RXNMFWB01 in June 2010, delivered in July 2010. The refrigerator was making a lot of noise the past few months. We didn't realize the fan was not working properly. When the fan quit, the food was still frozen in the top freezer. But the refrigerator compartment would not go below 50 degrees. I called for the Amana technician. A & E couldn't make it over until the following week, so we called a local repairman. $182 later, new fan, the refrigerator is fixed. It's only 15 months old! Our old Amana is still running since 1997.

In 2007, I purchased an electric ceramic top slide in range model acs4250-aw. It was installed in a vacation home and used four to eight weeks per year and is still in pristene condition. In July 2011, the ERC timer panel short circuited and burned, rendering the unit nonfunctional. We have made extensive inquiries through the internet and through other sources by phone and have failed to find a replacement panel which we come to find is no longer available.

I bought an Amana Model AFI2538AES6 side by side refrigerator with bottom freezer. 3 months after purchase, ice formed in the freezer area below and I couldn't get the door open. They sent a repair man and he fixed it (supposedly). I then left for 6 months and upon my return the same problem is occurring. I called Amana and they basically told me "tough it is out of warranty." I will never buy an Amana product again!

I bought an Amana Refrigerator Model ABB1924DEB in 2004. Within several months, it was making funny noises. Several repair technicians and hundreds of dollars later, all I was told was that those were normal sounds. They kept getting worse until the other day when the freezer and fridge no longer work. This was the worst purchase I've ever made, and will never buy another Amana or Maytag product. Buyers beware! Now, as I look online, I see all these brands are owned by Whirlpool, along with many others. The company is running a damn monopoly and should be busted up. Whatever happened to competition? America loses when competition is stifled.

In 2006, I purchased all new Amana products, $1500 French Door Refrigerator AFD2535DEB bought 5yr extended warranty now another 3yr warranty. What a joke! I have lost over $800 in food and no one will fix it. The freezer works but the refrigerator in warm. Takes over two weeks to get a repair man to the house and when he gets there, it's working again. Then they want to charge you for a service call because they couldn't get there when it wasn't working! Do not buy Amana!

We purchased Amana Refrigerator model# ABB2222FEW on 8-15-06. We replaced control board when the refrigerator was only 2 yrs & 4 months old and it cost $216. Well guess what, it just went out again. The part cost me $111. My husband will try to replace it. If he can't, we will have to dish out another $100. This is ridiculous. Amana needs to step up and have a recall on this product. (See previous complaint on 12/21/09)

We bought an Amana Refrigerator in May 2005. It is now 6 1/2 years old and began making noises recently It died last night and the repair will be about $800 or more. This fridge was working fine until recently. Over the past two years my parents and my wife's parents both bought this same model as they liked ours. Hopefully theirs won't die as well. We called a repairman who said that, that year (2005), there were problems with the compressors.

I just had to replace the controller board in my Amana French Door Refrigerator, which is just 2 1/2 years old. The cost was $300. I had a Kenmore before this that lasted over 20 years. I'm extremely unhappy. I would never buy an Amana product again.

My three-year old bottom freezer fridge's coil was warm so I lost food worth $300. I was told that the repair fee is $387. There goes my week of work. Thanks, Amana. I truly regret purchasing from you.

I will never buy an Amana product again. We purchased an Amana gas stove three years ago. I cleaned it one year after we got it and the glass in the door looked like something leaked inside. I called about it and they stated that the seal came loose and there was nothing they could do about it. We could replace it for some ridiculous price. Now, we are having trouble with the glass because it gets moisture in there and there is mold growing. Again, we have to pay to have it fixed.

I currently own an Amana French door refrigerator, stove, microwave and dishwasher. I have had these products for a little over a year and the warranty on these products is a year.

We bought an Amana oven from Home Depot in July 2010. We did not purchase the extended warranty package. You would think when you buy an appliance that you would get, at least, five plus years out of it. Well, in September 2011, our oven stopped working. We had the gas company come to check out the gas that we smelled. He said that the fire ignition is no good. So, we are two months past the warranty and this oven needs to be repaired. Needless to say, we are not happy and the gas representative said that he would never get an Amana oven.

The touchpad membrane control has failed several times in the 10 years that I have owned an expensive Amana range. Amana replaced the part at the first failure but I had to pay thereafter. Each repair costs $100.00 for parts--relatively inexpensive because I do the repair myself. This failure should not happen. Amana is no longer the quality manufacturer that it once had been. I will not purchase any Amana appliances in the future.

I purchased an 'Amana Gas Grill' and within a year, the burners went bad and the flavor grids were falling apart. I called Amana and they said they would ship out the burners & flavor grids but they are on order. The parts were on order for almost a full year! When I called to check up on my part order, they say I didn't pay the $15 shipping and handling. But I gave the agent my credit card info and he said I would be billed when they ship. But then the other agent is saying I have been waiting because they haven't billed my credit card and on top of that they are not going to send the flavor grids! I am so disappointed in Amana!! I have left numerous messages for a manager to call me back, but I still have not received a call from one as of yet! I have learned the hard lesson that Amana really doesn't care about their customers. I'm glad I found this out before I bought my other appliances!

I thought I'd done adequate research through Consumer Reports, etc. My Amana French door refrigerator model # AFD2535FES worked fine for the first year. Then, the food compartment wasn't as cold as it should be and food began to spoil, although the food in the freezer drawer was rock solid and snow started forming on the inside. I'd purchased an extended warranty, so I thought having it repaired would be a non-issue. The repairman said it was due to too much food in the freezer, so air couldn't circulate into the food compartment. He said to defrost the freezer, which I did. It seemed to work OK for two weeks and the same thing happened again--all the food spoiled again, even with minimal food in the freezer. The second repairman came out, this time he said it needed a new 'heating element'. I waited another week for the part to arrive (more time off work) and then he returned and replaced it. Two weeks later, the same problem happened. Spoiled food again, and time off work. I am expecting the repairman later today.

We have owned an Amana Range AER5830VAX0 for two years. From cooking and appearance the appliance is just fine. The problem we have been dealing with is the Plastic flange at the ends of the oven range handle. The piece has cracked and chipped post warranty and it cost over $60 to replace. You need to replace the entire handle. That was this past spring. Here it is mid September and the new piece it has is now breaking apart once again.

I am writing regarding my Amana microwave AMCS101AAS purchased 4 years ago. I am really disappointed with it. The inner paint on the walls and under the plate has basically all peeled off. Now it is starting to rust around the glass in the door. It is used by a retired couple. So, it is not heavily used. But I feel the paint should not be letting go.

On February 4th 2009, I purchased an Amana front load washer and since September 29th 2010, we have had it serviced four times to replace. First, the door latch sensor; second, the door itself; third, the front panel and fourth, a new motor was installed on August 30th 2011. Now, we still have the error code 3e, which was supposed to be for the motor pop up again on September 3rd and I had to put in a fifth service.

Last February 2006, I purchased an Amana Top Refrigerator Bottom Freezer. For 5 years, this is the third time I replace its Control Board. And today (9/2011), I was told that I need my THIRD Control Board ($300) replace again. I got no help from my local retailer or Amana. I will never buy this junk again. For 5 years, this refrigerator cost me $1000 new Control Boards and $900 in repairs!

Bought a French door freezer on the bottom Amana fridge three years ago. Today, there is a repairman here costing me $300 to repair a faulty computer unit. It won't defrost so it froze the line where the cold air goes from the freezer to the fridge. The freezer is all ice crystals, the fridge is warm. All our food and frozen food is garbage. We've only had it for three years. Our last GE fridge lasted for 30 years without a repair.

In late 2001 or 2002, I purchased a drop-in electric Amana Kitchen Range, model #ARTSC865OE. The touch pad control panel was replaced twice by the merchant where I purchased it. On the third occurrence, he suggested that I deal directly with Amana for another replacement. I used a local repair shop that replaced the panel again at my expense. Part of the local knowledge repair was to put insulation behind the front panel with the control panel and knobs to keep heat away. In addition, the high temperature crystals on the knob panel continue to break off. One repair call to replace them cost me $75 and now 2 more are broken. I assume the heat makes them brittle. Now, the top broiler element is not heating. Since this is Labor Day, we're out tomorrow to replace the stove and matching microwave. It won't be Amana, Maytag etc. Also the local small business retailer that sold this to us has lost our recent appliance purchases of over $5,000.

After owning the Amana refrigerator for less than 7 years, the refrigerator is started to fail. Is that how long a new refrigerator should last?

We have a 3-year-old Amana refrigerator that keeps breaking down. It currently is freezing all of my fruits and vegetables. It has done this twice before then overheated.

In December of 2003, I purchased a drop-in Amana range model #ACS4250. The oven recently abruptly stopped heating. The repairman informs me that the part needed to repair the oven (electronic control #77001240) has been discontinued.

I was coming down the stairs to get my son a bottle at 6:00 AM and heard a strange noise. As I walked into the living room, it was filled with a foul smelling smoke. I yelled and woke up my father who came running down the stairs. My father unplugged the fridge from the wall and put the fire out. Our slate flooring is burnt, and my son and I had mild smoke inhalation.

We purchased an Amana side-by-side refrigerator-freezer seven years ago with an integrated water and ice dispenser. Several months ago, I woke up at night to the sound of running water. When I reached the kitchen, I saw that the appliance's LCD had burned out and water was flowing from the water dispenser. A design defect allows the switch that controls the water to open when the control panel fails.

I purchased an Amana Refrigerator model # ABB2222FEQ in Oct. 2006. In Feb 2008 (15 months later), we had to replace the "control board" since the refrigerator wasn't keeping things cold, and the freezer froze things rock-solid. Luckily, we had extended warranty. The warranty expired in 2/26/11. 2 weeks later, the same part broke down again (same problems), and it cost almost $300 in repairs. I wrote Amana and Whirlpool without getting any relief. I believe they should have covered the repair, or at least provided the part as compensation. I will never buy another Amana product again. We also had a Amana microwave purchased last 10/06 and the main heating elements went bad in less than 1 year. This was covered by warranty.

Purchased Amana dryer Model # NED7200TW, Serial Number 10260560NN. My first complaint was 2 weeks after the 1 year warranty ran out. The drum in the dryer split down the seam. After months of disputing with Amana, they finally reinbursed me for the cost of the drum but did not participate in the rollers that had been eaten up by the drum or any of the labor. Several months go by and the heating element breaks. I didn't even bother with Amana on this one. Just called the local repair man and had it fixed.

Amana glass top stove caught fire. A ridiculously loud popping and flame and spark lit up under the glass. I am thankful I was there to turn it off, though I did not want to put my hand close. The stove top blew a double throw breaker. The cooktop is less than five years old. I can not believe I am the first to report this. Watch out for your Amana cooktop. Had I have something other than granite counters, I think the kitchen would have caught fire on Sunday.

I bought a new Amana ceramic top slide in range in 2000, Model no. ARTSC8651. In 2003, the F1 alarm sounded and I replaced the ERC sensor board. Same thing in 2006 and repeated in 2010. Now once again 2011, less than one year later, the same problem has occurred. I called Amana customer service and they said that they have no reports of this problem but that they could report it. She then mentioned that after all, my range was 10 years old with no mention of the fact that it started failing when it was three years old. My last range lasted for 25 years.

We bought this Amana refrigerator 2 years and 3 months ago. The blower fan in the freezer went out. When talking to two other family members who have the same refrigerator, they told me they had the same problem with the same refrigerator. One was only 3 months old and the other one was only a year old. So this must be an ongoing problem with these refrigerators. So why are we not telling the consumer that this refrigerator has a tendency to have this happen? We would have never purchased this if we had known it would only last two years. Foods had to be thrown out due to it not working. The food in the freezer thawed because we were gone for a few days to not notice. Model #ATB 1932MRWO1, serial #EW 4704466.

After 5 years of light use, our Amana refrigerator failed. An independent and very reliable repairman examined the appliance and determined that a replacement part was needed. We have been waiting more than nine days for it. Amana was once a reliable brand. We will never buy anything from this manufacturer or its affiliates, Maytag and Whirlpool.

We purchased an Amana Refrigerator on 01/14/2009 from a local dealer (Don Dewitt). It is a bottom freezer, model ABB2222FEB that retailed for over $1400.00, and the salesman made a deal with us for $964.00 because it had a very minor dent which was only cosmetic. We were very happy with the refrigerator, but on Easter Sunday (4/24/11) morning, we discovered that all of our frozen foods were defrosted and melted causing us to quickly rebuy all new foods for our Easter dinner we were hosting later that day.

type #**. After endorsing/selling Whirlpool products and services for over 13 years, I no longer will do so. Maytag - Whirlpool - General Electric - Hotpoint. All the same garbage anymore. I also no longer buy products from Detroit. Whatever happened to pride in workmanship? I enjoy what I do and I am ** good at it. I wish Americans from border to border felt and did the same thing.

This does not include any additional damage that could have been cause from the heating element have been for over nine hours.

We bought Amana electric stove from Home Depot and it was delivered in the beginning of September 2010. We got a lot of events going on like our son's wedding, trip to Spain and another trips. Since we started to use it recently, the cook top started to look disgusting. As a cleaner I used #1 rated Weiman Glass Cook Top cleaner.

We purchased an Amana slide in Range, model ACSE350AS approximately 7 years ago and once it gets up to approximately 350 degrees, it turns off. There have been numerous complaints regarding similar instances. Amana refuses to assist and the "brain" is no longer being manufactured.

I have the Amana gas over model ACS3350AS. As I have been reading, this is a very common problem. The door doesn't close all the way causing the ECP to melt. I have replaced this 2 times already. Amana knows this is a factory error, yet they do not stand behind there products! I want to be part of a lawsuit against them. Anyone? Don't buy Amana. They have poor products and horrible customer support. This oven came with a new construction home!

I purchased an Amana Refrigerator and it was delivered around Dec. 30, 2008. In May 2009, it stopped cooling and all the food spoiled. It was repaired obviously because it was still under warranty being only five months old. It just happened to me again. The fridge is not even two years old and it stopped cooling and I lost all my food again. I have an extended warranty for parts but I have to pay for the service call which is a ridiculous amount of money. I am very worried that even if fixed, it will happen again. There is something obviously wrong with the construction of this refrigerator. I called customer service for Amana and even asked to speak to a supervisor and they said they could do nothing for me.

Washer needs repaired or replaced. Called four times at number above and was promised they would have a tech. to repair washer. The first time I called was November 9, 2010 and every week including today, they give me the runaround that they cannot find a tech. in my area to repair my washer.

I have an Amana Refrigerator French Door Stainless Steel I bought 3 years ago. We have gone through 6 center rail supports for vegetable and fruit bins that keep breaking at the tip where it mounts into the cross bar that holds the glass shelves above, an obvious design flaw and should be made of aluminum. They are $3 to $4 each and it is a royal pain in the **! I sent an email to CEO Jeff Fettig. His secretary called me 3 days later (2 weeks ago) and said they would look into the matter and call me back. Guess what, no call back, like I really expected it. We had a sub-zero that was old, (15 years old) and wanted to try something for less dollars, this was $2500.00, still not cheap but has been a pain. Whirlpool/Amana, you just lost me as a customer!

I purchased an Amana Range and when I plugged it in the range blew out my circuit breaker. I called the place where I purchased the range and they called Amana and a service tech came out. He found that the electrical system in the range needed to be repaired.

We bought a Amana refrigerator 2 years ago and the compressor just went in it. We spent a lot of money on this and did not realize at the time that there was only a one year warranty on all parts of the refrigerator. We were never told or offered an extended warranty. I am very upset with this matter, we had a quote for replacing the compressor and it was over 450.00. You have got to be kidding me right!

A broken part on refrigerator, model AFF 2534FEW, serial 106496LT drawer support. This is an obvious design flaw in that part #67003854 (shelf support) has broken in half at a point of no support. This refrigerator experiences very light use. Amana refuses to replace their badly designed part as the warranty has expired. Their bad design is now "my responsibility." $50.00 to replace.

A broken part on my refrigerator: model AFF 2534FEW, serial 106496LT drawer support. This is an obvious design flaw in that part no. 67003854 (shelf support) has broken in half at a point of no support. This refrigerator experiences very light use. Amana refuses to replace their badly designed part as the warranty has expired. Their bad design is now "my responsibility," which costs $50.00 to replace.

The Amana ACS3350AS gas range is faulty. There's a bad door latch that causes the oven to leak heat and fry the front control panel, making the oven worthless. Amana stopped selling the control panel, so there is no way to fix the 4 year old appliance. The oven was rarely used. It still looks new.

My oven’s inner door shattered during the night. The oven had not been used in several days. I contacted Maytag Dependability Plus through whom we'd purchased a service contract. We’re told that glass was not covered under policy. They suggested we contact Amana, which we did. Amana would be pleased to order glass, schedule service, etc., but we would have to purchase glass since they only guarantee for 1 year. Maytag policy is vague, they told me the glass was not covered, but I cannot find it on their exclusions.

At the end of November 2009, I bought a cooking range from Amana. Since we purchased it, the coil elements and drip bowls need to be replaced 4 times. The door handle broke in June and it took 3 months to replace it. It was finally replaced at the end of September along with the broken elements. The elements and door handle were both back-ordered. The drip bowls also needed to be replaced, but those were only replaced mid October, 4 months after informing Amana. Last week the door handle cracked again at the exact same spot less than a month after it being replaced.

Purchased Amana French door bottom mount refrigerator in December, 2004, and it wasn't cheap. I love my refrigerator! Last year, the cooling fan had to be replaced (not in warranty, of course).

In late 2001, I purchased a drop-in electric Amana Kitchen Range model #ARTSC8651 for a kitchen, family room & bathroom remodel job. The appliance center where I purchased it agreed to hold it until the remodeling was finished. We remodeled and bought all new appliances because I was retiring in a few years and we thought these appliances would last a long time. After all, our only washing machines lasted 20+ years each. There is no reason why a good range shouldn't last 20 years.

The worst appliance I have ever bought, ACS3350 slide in gas range, is supposed to be a class action lawsuit in Florida about this product. After numerous repairs and just crappy quality of plastic parts falling apart, suddenly the oven door fell open and the metal is buckled and warped. No way I am going to pay to get a new door after all the money I already spent on it. It would probably fall apart again. The appliance is 7 years old but I had problems with it after just 2 years. I haven't had an oven all summer or a broiler for well over a year.

We have had an Amana fridge for 21 years - no problem. When we moved to a new house, we bought another Amana fridge (expensive). Within the warranty, we replaced the compressor. Now 6 years out, the compressor is gone because of the cooling tubes corroding. The estimated repair bill is over $1200 including parts and labor. I called the CEO's office (Jeff ** at Whirlpool) and expressed my displeasure. It seems all they can do is offer "sorry". The situation seems to be a design fault, built in failure. I'll not buy another without some satisfaction. I have lost all products in the fridge and freezer.

We purchased an Amana oven about 4 years ago and have had the same ongoing problem with it since the purchase. Within the first year, we had to have the touch plate replaced and the same problem has happened 3 more times. We had to purchase an extended warranty to keep from having to pay for this expense. The warranty is with Asure Extended Service. We were told that after 3 of the same problems, Amana would replace the faulty oven. Now we can't get them to release the information to us showing that they have fixed the same problem going on 4 times. It's torn up right now and they are supposed to come fix it next week. This makes the 4th time of the same problem. We are very upset and feel like we own a lemon.

The door of the bottom freezer, first rusted only in joint to the handle. Now, 2 years later, rust spots all over the door to the bottom freezer. Sears said it is cosmetics. I believe that it is cheap, paint and material from which door is made.

Well, this is embarrassing, but right is right, and I need to ask that my submission of yesterday or the day before be pulled, or at least apologize for my inaccurate comments about Amana. I told my whole story of how this terrible smell had permeated my refrigerator and house, and there was no way to access the drip pan to clean it out. Yesterday afternoon I just couldn't stand it anymore and we put the refrigerator out in the sun room. When I got up this morning, the (enclosed) sun room smelled just fine and the kitchen still stunk. It's the darn stove! My husband's theory is that the fan for the compressor in the refrigerator somehow was pulling the rancid smell over from the nearby stove, making it appear to come from there.

January 13, 2006 purchased Amana top freezer refrigerator Model ATB1836ARB, Serial #12803066GN. This was to replace a similar Amana that had had for over 10 years and loved! Last week, food compartment became warm, freezer still worked. Called local appliance company where I purchased all of my appliances and they provided excellent repair service. Technician came, advised needed a Defrost Heater and would order and be back today.

Purchased new Amana stove in 4/07. Door would not close properly, heat escaped and melted touch panel. Then they said the door was defective and they replaced the inner door. Still not closing properly. Touch panel melted again and now they claim they've done all they can. Service repairmen all say the same thing the door & hinges are defective and cause the touch panel to melt therefore the stove & oven will not operate. 3 years for a new stove to have problems is rather crazy. I am a widow that works full time and doesn't really use the stove more than 2 times a week. Other wise it would have failed a lot soon!

We purchased an Amana refrigerator model #BC21VW in 2000 for almost $1,000. Several weeks ago, the refrigerator started to not get cold enough, the freezer still worked fine. A slight smell of rotten food also started (the refrigerator was impeccably clean then as it has been since). We called Amana and got a repairman out. He fixed the thermostatic control for the refrigerator section for $280. As for the smell, he said he couldn't access the drip pan on this model and to try putting baking soda in the refrigerator. We have tried this and other applications in the intervening weeks at the advice of 3 different people at the Amana customer service.

My Amana Trio dropped totally dead after 5 years and 2 months. Within the first year, the cooling fan froze. It was covered by warranty. Year three, the exact same thing happened. It too was covered by warranty. About 2 weeks ago, our ice maker started leaking. Then, the total unit suddenly died. Repair cost will be about $100 less than we paid for it. The repairman said that he sees this issue quite often in the Amana refrigerators. It is a flaw in the compressor design that, apparently, Amana refuses to acknowledge. My impression is that they just don't care. A big corporation like them cares about the bottom line, not the customers who purchase the products. Any refrigerator should last more than 5 years!

I bought this dryer in October 2008. Before the warranty expired, a circuit board overheated and the insulation and the circuit breaker in the electrical panel tripped. The circuit panel in the dryer was replaced for free, but now (July 2010), the dryer has the same problem, and the repairman says that the dryer is drawing too many amps--27.5 on a 30 amp breaker. Again, the insulation on the aluminum wiring is melted. I called Amana and they were totally uninterested in a problem that has obviously existed since the dryer was new.

I have an Amana refrigerator with its freezer on bottom. I noticed it was not getting as cold as it should. The next day when I went to my refrigerator, it was making a humming sound, but it was warm inside. Everything in the freezer had melted. I called my Amana extended service and advised them of the problem. They gave me the name of the service that would take care of coming out to see what was wrong.

I bought an Amanda dishwasher model ADB1500AWW3 in June 2010. The dishwasher was delivered in July. I bought the dishwasher because I liked the size of the tub and the silverware placement. I had chosen another brand but the sales clerk told me that the Amanda had a much better motor than the one I had chosen. What she did not tell me that the control panel would not last one year. I called Home Depot and was told that the guarantee is based on purchase date not delivery date. The repair will cost almost as much as buying a new dishwasher.

I purchased a brand new home in June 2007 and the home builder opted to use Amana AC heating units for the contract. Unfortunately, my unit has needed to be serviced several times and the last service resulted in a defective R22, removal of outdoor coil, replaced coil, add liquid, pressure test, evacuate charge and test. Additionally, the indoor unit was affected causing my finished/carpeted basement to become soaked and gave a mildew/mold smell. I suffered economically with four service calls to equal $1200.00 and a professional carpet cleaning bill of $232.12. In additional, I had to relocate for the three weeks I had no AC because the average temperature in my house was 93 degrees and I have a pet. My living conditions were extremely unbearable.

I purchased an Amana refrigerator AFD2535FES, 3years and 5 months ago for almost $2,000.00. Out of the box and the water dispenser was not working! Of course, the company fixed it but last week the unit was died. I called the dealer listed on Amana's web site and the diagnosis was compressor not working. According to him, the warranty is only 1 year so to fix it, I have to pay for parts and labor. The new compressor is around $300 plus labor of $300-$350 for a grand total of $700-$750, on top of the $110 I already paid.

I just had the Jazz motherboard in ABB1927DES bottom freezer go for 2nd time. We arrived to our apt after being away for two weeks, thinking someone had died with the smell from all of the bad food. First one lasted more than 1 yr and was replaced under warranty. 2nd part will cost $100 but, at least, I know how to replace it myself.

I purchased an Amana AMV9 propane furnace five years ago. The furnace was installed in a new summer cabin during construction. It has been used for only three seasons and has few hours on it. It has never operated properly. It fails to light during most start cycles as the room temperature drops 10 or 15 degrees below the thermostat setting. It has failed completely three times. The contractor replaced the "Surestart" igniter twice. The furnace failed completely just 2 weeks after the second replacement. Goodwin refuses to accept any responsibility, except for providing a licensee contractor with new parts under warranty. I have to pay for labor. Neither the contractor nor Goodman tech support seems to know how to fix this defective product.

My 3-year old French door Amana model AFD2535DEB died Sunday, June 27, 2010. The problem was the compressor would not turn on, but the motor kept running. So, no cold air is being made and freezer started melting. The repairman came out as soon as he could, Wednesday, June 30, took out the relay, replaced it with a new one, and the refrigerator is working again. He showed me the relay and it was a pile of melted plastic.

We've been using the Amana Refrigerator for about 5 years and recently noticed something floating in the water. Our tap water is fine and it's not the filters. It seems that the tubing in the fridge is falling apart into our water! Who knows how long my family has been drinking Amana's defective appliance. Amana has basically told me I'm on my own. I'm actually sick. I'm thinking of having the water from the unit tested. I'm not sure I want to repair it as I don't trust it.

In March 2006, we bought an Amana bottom freezer refrigerator Model D2535DEW. We have had nothing but trouble with it. We have spent over $660 in repairs with AA appliance Repair. Two motors have had to be replaced and a motherboard. I would strongly advise anyone not to buy an Amana. This is absolutely the last time I will repair. The next time it is the junk yard where it should have been in the first place. Spending $660 to repair a four year old refrigerator is unacceptable for anyone.

In March 2006, we bought an Amana bottom freezer refrigerator model D2535DEW. We have had nothing but trouble with it. We have spent over $660 in repairs with AA appliance repair. Two motors have had to be replaced and a motherboard. I would strongly advise anyone not to buy an Amana. This is absolutely the last time I will repair. The next time, it is the junk yard where it should have been in the first place.

I bought a whole set of Amana appliances when I moved in to take care of my elderly mother: washer and dryer, refrigerator, and stove. Luckily, I haven't had any performance problems with any of them. But the quality of the exterior is not good. The handles and hinge covers on the double door frigde have yellowed to the color of butter and cracked. According to the manual, which I just looked up, you should only use baking powder.

I wanted to take the time to let you know that I am extremely unhappy with company and will do everything in my power to spread the word about Amana products to each and every one of my customers. I see nine customers a day, which means forty-five a week, and all have and will be informed of the multiple problems I have had with my Amana Washing Machine. I don't want anyone else to be duped into buying one of their products by a Best Buy salesperson. I have never encountered the problems I have encountered with this washing machine that I purchased brand new less than three years ago.

I purchased the Amana dishwasher ADB1500AWW3 in August 2009. Shortly after it was installed it would not start and the control panel had to be replaced. Today the control panel was replaced again. I spent 8 hours of my vacation time the first time. Today Sears was supposed to come between 8-12 noon and did not show up until much later than that. My spouse spent 8 hours today waiting for Sears. Another 8 hours will be spent next week waiting for the control panel to be replaced again. That is 24 hours of time wasted on a poor product. Also when I made the appointment for June 3, 2010 I was told by Sears that no appointments could be made on the weekend. Today the repairman told my spouse that Sears does do repair work on the weekends. I was lied to by Sears and sold a product that does not work. I was told by Sears that they will not replace an appliance unless four major failures occur in one year.

I have an Amana refrigerator with the freezer on the bottom. It has always been noisy when making ice cubes, annoying in fact. Recently, I decided I didn't need to fill it up with ice cubes, so I moved the lever to stop making ice. It’s a wrong decision! If you turn off the icemaker during its "cycle", the water stays in the pipe (or wherever) and freezes. When you turn the ice maker back on, the frozen stuck in the pipe will then burn out the motor. Voila! I called the repair tech for another bill. Shame on Amana! They should not allow one to turn off the ice maker during its "cycle" as it will probably cause a problem. I guess the only time one can turn off the ice maker is when the tray is completely filled. Why isn't this noted on the freezer tray? How simple would that be? Where's common sense?

I purchased an Amana appliance package from Home Depot on 11/26/09. It was delivered on 2/1/10 after repeated rescheduling, and since he has had the repairman at my home 3 times because the ice maker in the refrigerator literally explodes 7 times to release all 7 ice cubes. It wakes me in the middle of the night. And if I turn it off, it cannot make enough ice for my family during the day while I'm at work. The guests in my home have jumped out of their seats at the sound of the explosion. The ice maker has been replaced twice and I've been told it's a design flaw. It’s too bad you can't see the fridges running in the store. I never would have bought this one. Now, the handles fall off. I'm losing valuable sleep and sanity but at a loss as to any solution.

I purchased Amana Refrigerator #ABB222ZDEW with bottom freezer and top refrigerator on July 24, 2004. The compressor went out and was replaced on 03/27/2007. The part was covered but the service call was over $200 and guess what? It went out again, of course, just after the warranty. I will be replacing this and it will not be with Amana or Maytag. I was told by the appliance repairman that the date is the original purchase date and there is no warranty on the "replaced" compressor.

I purchased an Amana OTR Microwave in July 2007 (1 yr. warranty). The PC Board went out last week and after being told the board replacement would cost $185.00, delivery $50.00, installation $70.00. I decided it would not be cost effective to do the repairs. A new Microwave would cost around $300.00. The microwave was made in Malaysia in 2007. Another piece of junk for our landfills. I asked if they could refurbish it and donate it to a charity and was told "We can't do that".

Because I too also believed they were US made and because they were recommended by Consumer Reports, I bought my dishwasher on 10/2/2009. It is an Amana dishwasher made by Maytag! What a joke. It has stopped washing yet again. The model number is ADB1500AWW3. My repair man asked all the standard questions: Did I check the plug? The circuit breakers etc, etc? Mine also has the exact same problem! The parts that are on order is a control elect # 22 665 W102188321 and the second part is a control panel # 22 465 99003368 1. Why am I not very surprised when my repair man stated that this problem is occurring constantly on this model and many others? It doesn't seem to matter that I am very dissatisfied and upset and of course, not to mention very inconvenienced. Oops, by the way, I won't purchase from Maytag again but who cares? Certainly not Maytag!

There is a faulty design on the Amana ACS3350AS gas range, where a poor door design causes the oven to leak heat, and fry the front control panel rendering the entire oven worthless. Amana stopped selling the control panel, so there is no way to fix the 4 year old unit at all. I've got to purchase an entire new gas stove, $1,200 or more for a slide in.

Because I believed they were US-made and because they were recommended by Consumer Reports, I bought two Amana dishwashers in the past two years. First was an ADB1500, second an ADB2500. A single relay in the control panel of the 1500 went out, but it couldn't be purchased separately. I called Amana three times about this to see if they would send me a control panel, or at least give me a discount. Nope. I found the part locally for $150, "Made in CN", whatever country CN is-- I hope it's Canada, but suspect that it's communist China.

We purchased in 2006 a Amana dish washer, Amana gas range, Amana freezer/fridge and Amana microwave that mounts above the range. The problems so far since 2006 (4 year old appliances which we paid big bucks for). The Amana dish washer has the door handle broken completely off. The dishwasher is loud as a freight train. The range oven has had replaced all the cast iron grates, burner caps and burner plates on the range top due to paint chipping, had the broiler and oven igniter replaced. (broiler had never been used, not even once!), had hinges on oven door replaced. Latest issue with the oven is the digital display shuts the oven off at about 350 degrees.

In May 09, we bought the dish washer in three months it broke down, The service man came and fixed it. About 5 months later, the same thing, same problem. Now the warranty is about up and it is broken down again. This time we are told that they can't get the parts to fix it. The warranty will be up this May 2010. We asked about a new one and no one will talk about that. So now, we have a pile of junk that we can not use. And to top that off, I get a form in the mail to buy extended warranty. What a joke? Why buy a warranty that they want back?

We have an Amana AC222. fridge freezer. The first was replaced as it sounded like an old Russian tractor. The second broke down and food lost and supposedly repaired but broke down again just after the warranty and food obviously lost as we were away. The cost of repair was given as approximately 450 and then any insurance about 335 pa. The call out was 75. Our neighbor has had 3 ie 2 replacements. The message is clear. Do not buy this product. We have ordered a Samsung, half the cost and a very high reliability rating. We will see.

We moved into a house with an old refrigerator, which died one day. My husband and I looked carefully and decided to buy an Amana brand refrigerator with top fridge and bottom freezer. This was a big decision for us because it was such an expensive refrigerator, but we thought it would be an investment and it will last for many years. We have had it since Dec. 2004 and have had constant issues with it, freezing the food in the different compartments. Frozen milk, vegetable, fruits,etc. I would turn it down and then the refrigerator would defrost, when set at half the maximum temperature.

Five years ago we purchased an Amana 20 cu ft. refrigerator bottom freezer (Model No. ABC2037DTS Serial No. 10478378EV). Ten months ago, we had to replace the jazz control board because the back of the freezer was iced up. Today we had to replace the exact part because of the repeating failure of the control board. We were told the warranty on this part is 90 days.

We purchased our refrigerator on Jan 5, 2005, and today the compressor stopped working properly. Everything in our freezer is thawed out. I looked it up and found that it is short cycling, and eventually, it will soon cease to operate at all. It has been about 3 months from the expiration of the 5 year warranty. I cannot believe this. From everything I've read, I guess we will have to buy a new refrigerator. Although I don't know how since we can't afford a new one. My husband is 81, and I am 63 and disabled.

I posted a complaint about the compressor in my 9-year old refrigerator going out. Jennifer from Amana called and offered to replace the part for free. I still have to pay $250.00+ labor, but I find that an acceptable maintenance cost. Thanks Jennifer and Consumer Affairs, the landfill has been saved. I will definitely use this site before making future purchases.

I purchased an Amana Distinctions refrigerator less than 9 years ago. The compressor went out, it is out of warranty and not worthy of fixing. Save your money on Amana. It now must go to the landfill. Buy cheap, Amana no longer fixes things!

On June 28th 2007, we purchased a refrigerator Amana model AB2225PEKS made in USA. We paid for it about $1,700 (according currency exchange rate on that time). We choose to buy this specific refrigerator in order that we will have, as the salesman that sold us at Crystal (the Israeli importer) Sales Center, a good and reliable refrigerator for many years ahead. To our surprise, about 4 months ago, the refrigerator became out of order, about two and a half years after we purchased it. First, it seemed as an electronic fault.

First off, this is not a complaint. I bought an Amana range microwave oven back in 1989. It has never needed repairs, and I have only changed the light bulb once in 21 years the model # is R310t mfg # p7766529m and I am still using it today. So, I would have to say, they do put out good appliances or maybe they just made them better back then. I just thought someone should hear this because this was a good ending because my microwave is still working as good as the day I bought it!

We bought an Amana/Maytag "Trio" refrigerator or better know as the French door series for around $3000 in 11/04. It was damaged upon delivery, and it took Home Depot almost 2 months to get a suitable replacement. We have had our share of problems with the unit of the years that mainly unplugging them for a few hours seemed to resolve. Now we called, because it's making a loud buzz and click and we had to pay $109 for a service man to come out. He did nothing on hands and told us it was the compressor.

I have been told that my fridge is not part of the recall but it has the same problems that the recalled unit have and the beginning numbers and ending numbers that they speak of on the recall site match up. They are unwilling to help me with my problem, Model# ARS266ZBW.

We live in our motor home full time, and had to replace our stove. We ordered an Amana very much like the one we were replacing, but the contortions that have to be gone through to light the pilot in the oven are nearly impossible. I have emailed the company and gotten no help. I would like the management personnel at Amana to try lighting the pilot on the oven on the stove, by themselves. I am unable to light the pilot by myself and sometimes my wife and I have trouble getting it to light together.

When I built my house in 2001, within a year we had to replace the whole handle unit on the dishwasher, which was costly, my husband did the repair. Then last year, the dishwasher started leaking, ruining my oak floor. We then replaced the dishwasher in 2009. Our refrigerator was less than 1 year old. I had to get the repairman to replace the motor. Two of the drawers are broken where we have to hold up when we pull drawers out to keep them from falling in the floor. The lower shelf on door has broken, too.

Our microwave is brand new. We just bought the apartment and used it once or twice and it went kaputz! We have a microwave oven under warranty that does not work. We only used it two times. Two different men from A&E factory have come to work on it. Both stayed 3 hrs. just to say they needed to order more parts. I am very tired of this unprofessional service. Why can't you change the microwave? It's obviously never going to work properly.

This is not a complaint; it's a compliment. I purchase a home four years ago that had all Amana appliances, which I loved. Within the first year, I replaced the electric stove top with a five-burner gas stove. Loved it. However, the microwave oven had an issue with the safety film on the glass door, and the refrigerator started to make a noise. Amana replaced the microwave, no questions asked, and sent a technician to check on the fridge. He was unable to find anything wrong, saying that sometimes fridges make noises. In addition to the growling noise, the fridge made a louder-than-usual noise whenever it kicked on or off.

We had purchased an Amana Gas range (Model: ARGS7650) in July of 2001. In May 2008, the range blew the circuit breaker several times so we called a service technician. After evaluating the range, the service technician was visibly shaken and told us that we were very fortunate the range did not cause a fire in our house. He said that the oven burner had come loose and burned the insulation from the nearby wires (I think that these were the wires to the ignition). The now bare wires were coming in contact with the copper gas supply line leading to the burner.

I purchased Amana Refrigerator in 2001. In 2010, it is no good. It has leaking Freon, technician found the thermostat had been replaced before we purchased it. This is the second appliance we have had to replace from this company purchased at the same time. Due to this we have had to spend $3000.00 to replace these items.

I purchased an Amana range and after the first time I used the self-cleaning option. It burned out the controls so now I have no oven or broiler. I was told the part would cost $375 plus labor. The serviceman told me they are very much aware of the situation that the self-cleaning can cause, but they fail to warn their customers.

Amana refrigerator MDL Afd2535des: After five years of use, the control board had been replaced two times at a cost of $821.19, which is 44% of the original cost of the refrigerator. I spoke to Barb, she said that there was nothing that Amana could do, that there was no data indicating that there was any problems with this refrigerator model, although upon going to Google, I read many that were similar complaints to mine.

I purchased an Amana refrigerator with the freezer on the bottom 8-15-06 (model #ABB2222FEW). On 12-16-08, the refrigerator part quit cooling. I called the repairman. He instructed me to take everything out and unplug for 3 hours to defrost. This worked temporarily. We had to do this at least four more times until October 12, 2009. I called a different repairman. He said it needed a new control switch. The refrigerator was repaired on October 21, 2009 for $216.00. The repairman knew right away what the problem was because he had replaced several of these switches within the past few months. We have had no problems since.

Model # AFI2538AEW was purchased in May 2008 for $1,600.00; French door with bottom freezer. On 11-29-08, the door alarm was alarming and then the inside lights went out and the ice maker quit. I purchased the extended warranty on 12-5-08. I called the manufacturer; they sent a tech. The tech had to replace mother board (#1). On 3-20-09, #2 mother board. The alarm will not sound, Amana put into research on 7-3-09, received 3 major parts for tech to replace; the #3 motherboard, control panel in front, and another part.

I was thinking of buying a new fridge, just because mine is 31 years old, and my wife keeps hounding me that we should upgrade. Sure, it uses about $150 more per year to operate than what some of the new ones are claiming. I know that because I tested it with the Kill-a-Watt P4400 tester. It would take over 10 years to recover the cost of a new one. And, I read all your horror stories about new ones, and hear that 5-10 years is the life expectancy? I have had to replace the ice dispenser motor and the compressor about 10 years ago. That was about $250. I might just wait till it quits totally.

I purchased an Amana slide in electric cooktop range (ACS7270) three years ago. After 1.1 years, the electronic control panel showed an F1 fault and had to be replaced. They replaced the part, no labor. Now exactly two years later, the same thing has happened and it will cost $300 just for parts to be fixed and then labor. They offered the 50% off the $600 part. They also said they would take 15% off a new purchase. I said that was unacceptable and they offered their complaint email and could not offer anything else. In doing research, this is a common problem with this brand as well as Whirlpool and Maytag appliances.

I purchased an Amana dryer, model# (P)NED7200TW serial# (S)10261594NN, on 11-29-08. The dryer quit running in Aug. '09. It was used every other weekend and sometimes only once a month. The dryer has had a maximum of eight loads. I had a repairman come in Aug. '08 who fixed the dryer, but it dried seven loads and quit working again. The repairman came a total of four times. Every time, seven loads are dried and it stops running. I need a dryer that runs. Maybe you can help. Amana is doing nothing. They said they want a second opinion on the problem. The problem is I have a dryer that doesn't want to keep running and nothing is being done to really solve the problem. I have a dryer in my basement and I have to go to the local (dirty) laundry to dry my clothes at an added expense to my family.

I have the Amana fridge model ARB2107AS bottom freezer for 6 or 7 years, I think. I’ve called the 1-800 a few times as milk seems to go bad quickly. At any rate, this Thanksgiving, I went to get out desserts, all were melted, and water was puddling underneath. The repairman said a service call would be $85.00 and probably a couple hundreds to fix. And this model would probably continue to have issue? I called Amana and asked them how they could sell a fridge for $1,900 and only expect it to last 7 years. My old one was 35 years old.

In January 2008, I purchased a townhouse and in April, the Amana over-the-stove microwave quit heating. After much research, I found out when was it installed. The salesman at VANS in Billings, MT wouldn't help me other than giving me the phone number to call. They gave me the name of the local repair service to call, who said it was a magnetron tube and ordered one for me from Amana. They installed a new tube in April 2008 for a service fee of $79. The same thing happened in April 2009, only it cost $89 this time. It happened again in November 2009. I refused to have another tube put in for a service call of upwards of $100. This is microwave model AMV A1162AAQ.

I bought an Amana refrigerator in 2005. It broke down in 2008, and the fan in the freezer part was bad. Thankfully it was still under warranty. We got an extended warranty later in 2008. It broke down again in 11-09. The service tech came out, and the compressor was bad. A week later, they came back with the part; and the new compressor was bad. Still no refrigerator. I would never buy this brand again! I have never had this amount of problems with an appliance.

For anyone considering an Amana freezer-on-bottom refrigerator, check this before you back the unit into place. From time to time, we used see some water near our refrigerator. With four children, we always thought it was because someone had dropped an ice cube. Well, it turns out that wasn't the case. I recently backed out our unit to clean off the fan grill. I found a lot of water underneath. There were clear signs of water damage as we had black marks on the hardwood floor.

I purchased an Amana slide-in range in 2005. I wanted stainless, as my husband and I have radicular nerve damage so we can unexpectedly drop things. It was $1800 for this range. In 2006, the panel started throwing F-3s. I emailed Amana, and they sent back directions to shut off circuit breaker for 15 seconds. Then it should be ok. We've been doing this since then. Why? Well, we called factory service and they refused to come out to where we live (30 min-45min) as it was too far away. No, I wish I were making this up. About 18 months ago, it started throwing F-2s. I am clueless, but I do notice that when the heating season is in full swing, I can't get the stove to stay on. It's gas. We had gas heat but switched to oil. But we had troubles before we switched.

I ordered an Amana Complete Ice Maker Kit - 1165807A from this company (ApplianceZone). The ice maker has basically two pieces that are connectible through a male/female plug. The unit I received had incompatible plugs, and therefore was unusable and useless to me. The pieces were also not the original manufacturer's pieces. I contacted ApplianceZone via the chatline. This is the only way you can talk to them. They said they will not accept a return of an electronic part for a full refund, but they will agree to have it replaced. I sent them a photo of the two incompatible plugs, but they stopped the email correspondence completely at that point.

I bought the Amana Distinctions refrigerator 8 years ago. A few months after the one year warranty was up, the thermostat went out. When a repairman came to fix it, I mentioned that the water dispenser broke and when you try to run it, water pours out all over the floor under the fridge. He said he couldn't do anything about that since I hadn't mentioned it when I called for the service. $150 later, the thermostat was fixed but the water dispenser was still broken. Last year, it stopped freezing in the freezer. I paid $80 for a repairman to come out and tell me the compressor was broken, and it would be around $800 to fix.

This stove was purchased in 2000 at a cost of $822. It has never worked properly and I consider it a lemon from day one. First, we had problems with the cleaning cycle. It burned the inside of the door and melted the plastic around it. They came out and replaced the parts twice. Then when that didn't work, they sent us the parts and said to fix it ourselves. After that, we had to call repairmen several times at our own cost, since they said our warranty had run out. A serviceman came and went over the whole thing, and fixed something and it worked well for a short time.

We purchased a bottom freezer Amana refrigerator in August of 2007. We just had to purchase a Kenmore fridge on 9/28/09 to keep our food in, because every other month since the purchase date, the Amana freezer over freezes and burns all the food while the refrigerator stops working and spoils all of that food. Plus when we purchased it, we sent in our info to get a $50 rebate that was never sent back to us, yet they had our address to keep sending extended warranty paperwork!

In 2000, I purchased an Amana side-by-side refrigerator after extensive research. I loved this unit. At the time, it was one of only a few to have the filtered ice in the door with crush options. Needless to say, I was elated. Within two years of owning the fridge, it died for the first time. All told, including yesterday, it has died a total of 4 times. My mom still has an Amana fridge in her garage that is almost 30 years old, and it still works! They sent out recall notices on certain units, and of course, when I called, my unit is not one of them.

My Amana range model # ARTSC862155 that was purchased on 3/01 has had multiple recurring issues. The clock touch pad shows F1, F3, and F4. I’ve paid over $500 in repair cost. Now Amana is offering a $125 reimbursement and/or 20% off a new unit. That’s crap. They should replace a unit if it won’t last over 5 years. I’ve got 3 Amana products and will not replace a lemon with a lemon.

I purchased my Amana refrigerator on 3/16/07. It had a small fire on 9/17/09. We unplugged it immediately and called the number on our extended service coverage. They would send someone in two days. I called Maytag. They said they could have someone there in four days. (They both use the same authorized service center!) I checked you web and saw there was a recall on 1.6 million refrigerators. I called Maytag again, but since mine was a newer model and a bottom freezer, it was not part of the recall. I again explained that the unit went on fire. It was a waste of time. The tech arrived on Saturday to check the fridge and confirms it's the relay (reason for previous recalls). He needs to order the part and it can take up to 7-10 days!

Our Amana range was purchased in November 2000. We've replaced the keypad unit three times and it is out again. It costs over $100 every time we replace it and that’s doing the labor ourselves. They will only offer 25% off of a new Amana range. They are depreciating it 8-9 years. I find that unfair since it is a faulty unit. It was not dependable from the first time the unit went bad. Maybe depreciating 2-3 years would be fairer. My husband has heart disease and is diabetic. Therefore, fast food isn't very healthy for us. Also, I have MS and we purchased this unit because the knobs are on the front and it has a flat cooktop for ease of cleaning. We have had the unit go out twice when we have had company, once was Thanksgiving. It is so frustrating!

I have an Amana slide-in smoothtop range which was purchased in March 2002. The stove was purchased from Dunnett Inc. in Bangor, Maine. I had a few repairs done since the stove was installed, the oven thermostat and the control pad. The control pad starting beeping on August 22, 2009. My husband opened the stove top to get the numbers to order the new part and much to our surprise, the counter top in the back of the stove where the vent pipe from the oven comes out was burnt and one side on the stove itself was melting. Also, the underside of the glass top itself is blackened.

I bought an Amana dishwasher model ADB2500AWW1 in December 2006. The front latch broke. I'm now told by a qualified Amana tech that not only do I need a new latch assembly but also a new front control panel since the flimsy plastic housing for both are broken. The cost of the replacement parts as well as labor would be more than the original unit cost. This is a scam! Amana is supposed to be a quality brand but is lousy. From browsing the web, there are many other people with the same issue. The tech even told me that he replaces at least one of these per week for Amana, Whirlpool, Maytag and Jenn-Air products (all owned by the same company). They should issue a recall and put in adequate parts that can support the functions of the appliances. I will never buy Amana or any sister company products again. What a rip off.

I have an Amana gas range, model number ARG7102W. This stove is not safe. The slightest bump of the knobs will turn on the gas but not ignite it. One day, I came home to a house full of gas. Thank God it didn't blow up. This stove is going in the garbage as soon as I can afford to buy a new one. I would not recommend this stove to anyone. Am I the only one this happened to?

We bought our freezer-on-the-bottom-refrigerator in 2002. After only a few months, the pullout basket began making grooves and holes in its track. We found out that the track was made out of the same materials as the rest of the unit (foam covered over by a thin plastic) and had no reinforcement. In June 2009, the thermostat went out causing the automatic defrost not to work, which caused the refrigerator not to work, which in turn caused the food in the refrigerator to spoil. Just this week (July 29, 2009), the center track for the vegetable drawers broke off where it connects in the front. It seems that this refrigerator was very poorly made and unless Amana proves to have appliance made with better materials, I will not buy another Amana product.

Since purchasing a stainless steel counter depth Amana Refrigerator, model #ABC2037DES, in 2004, I have had nothing but trouble. Thermostats failed several times; the defrost coils broke several times; the compressor broke and leaked. It seemed that the problems were elusive because it would take several visits by the technicians to diagnose, get parts and repair the problems. All in all, we have had 12 visits from A&E.

Six year old refrigerator died, compressor failure. I have 20+ year old in the garage still working. Need to repair or replace.

I purchased an Amana Refrigerator Model; #ASS2222FEQ with Serial#1156842NA on 3/25/2008. On 7/13/2009, second incident of freezer not working in a refrigerator not yet 1-1/2 years old. I called 877-342-1446. Frantic that I was going to lose a freezer of food, I was advised by Kim that a repairman would arrive at 7/15 between 8am-12n. I called 800-628-5782, which was another number I had for Amana and spoke with Jamila. After explaining the problem, Jamila advised me that there was no service call request in the computer, so she initiated and advised that a repairman would be here on Wednesday, 7/15/09. I did tell Jamila that a second freezer failure in less than a year is totally unacceptable.

Amana refrigerator is not on recall list but having the same problem as the one on recall list. This should be on the recall list. The unit is 4 to 5 years - relay failure that turns on compressor.

We purchased an Amana Side by Side refrigerator Model SBDE21BPSE on December 22, 1998. We have exhausted two after market extended warranties on repairs since the purchase. We have at least 20 service calls on this appliance. The technicians from our City's Utility Home Service Contract are currently attempting to get the refrigerator running. The prognosis does not look good. This refrigerator has needed service almost every 6 months - starting weeks after the purchase. The interior walls are stress cracked, which Amana pretty much said "so what".

I purchased an oven and stove-top in 2000. I am now replacing the membrane, switch pane for the 6th time at $150 a pop. F1 comes on and then the stove stops working. The last time we ordered the replacement part, it took three months to get which tells me that there are other people having the same issue. Amana is no help except to say that they have not had other complaints. We are tired of this! I too can feel the heat coming from the over when it is on and have the brown spots just outside the door. I paid the service guy the first time. I saw how easy it was to repair and ordered on our own the next five times.

I purchased an Amana air-conditioner, model no. ace185r, last May 2008. By June 2008, it had gone out. It sounded like it was about to come out the window. They sent another one in July 2008. Now, here I am in June 2009 and the second air conditioner they sent is doing the exact same thing. I am waiting in a new one. I went back to the store to see if my new unit has come and someone else has brought an old one back they also purchased last year to get a new one. They are no good. There's a loud roaring noise and smoke coming from the back of the unit.

I purchased an Amana French-door refrigerator, model AFD2535DES, in August 2004 as part of a kitchen remodel. I paid $2400 for it. I've had 3 repair calls on it in less than 5 years and when I opened it this morning, everything was warm.

We bought this washer in June of 2005. We decided on an Amana because it was a well known brand and the price was decent since we were getting a bit of a break buying all new appliances for the kitchen as well (not Amanas by the way). Now, we know why the salesman gave us a break—to get rid of a piece of junk! This washer went belly up after exactly 4 years. I went to wash a load of laundry and it filled up fine, but then when it got to the agitate cycle it just started grinding and vibrating and the agitator was not turning. We called in a repairman that told us that it was the transmission. The transmission has a ten-year warranty, so it was still covered; however, in order to change the transmission, a seal kit must be changed. That is not covered and costs around $100 plus you have to pay for labor. The estimate for repair was $286, which is almost only $100 less than we paid for the machine new 4 years ago! What a rip off!

My oven (Amana) has not worked properly since January 2009. Many technicians have been to my home trying to find the right part with no luck. The last technician came out on May 18 but had no parts to install. I called the manager Isaac and asked him where is the part and he said that he did not have the part that he did not know if they even made that part anymore or if it was available. I asked him why he would send out a technician to repair the stove without the part. He couldn't tell me that but said that the part for my stove would be in on June 6th. I tried for several days to reach Isaac with no luck. Messages were left but he would not call back so I called the corporate office and spoke with a Mike **, the manager of the corporate office. He said he would look into the matter and speak with Isaac and that he would call me back that same day which was June 8th. He never called back.

I purchased an Amana refrigerator (model # abb2224deb, serial # 1113894dgt) on 11/26/05. I have had five service calls after the warranty expired. I am waiting for the serviceman for the sixth repair. They have replaced several relay switches and several computer units. This appliance is a piece of scrap.

We also purchased an Amana glass cooktop, model number ACC4370AB. It has been horrible. When I turn the burner down to low, it boils over. In fact, I can bring a pot of water to a boil on low. We have had a repairman out while it was under warranty to replace switches. It lasted only a short time. Now it's out of warranty and we can't afford to replace it.

I was washing my clothes today in my model #NFW7200TW, serial #11885288LV Amana front loading washing machine. I went to change the load and noticed water all over the floor and the door was foggy. But I thought something had come unhooked and didn't pay attention. I reached in my washer and started pulling out clothes and as I was almost done, I noticed rattling and knew I hadn't had anything that would rattle in the load. I looked closer and there was a huge chunk of glass (7-10 sq. inches) laying in amongst my clothes and as I looked even closer, there were shreds and chunks of glass all through my clothes. I looked at the door and to my dismay, the inside of the door was missing a huge chunk of glass and there were cracks going all over.

I purchased a double oven in December 2004. I have replaced the control pad 4 times and the constant clicking just began again. The oven turns itself on. In the middle of the night last night, I heard the clicking and came down. My oven had turned itself on. This has happened every time and then the panel just goes out. I have a large family with 9 children. I need my oven and every time it goes out, they charge between $300 and $500 to replace it and said that this is unusual. I had another double oven purchased new in 1995 that would burn itself out when it cleaned.

I purchased an extended warranty for my washing machine. The machine doesn't work properly and needs repair. They will not perform and send a repairman. I purchased a worthless warranty. I want my money back or have them repair the washing machine.

I have an 11-year old Amana refrigerator that has had to have the handle replaced about 5 times (so I've bought 5 handles). I am a single person and hardly do enough opening of that door to warrant the sort of abuse that would lead to this level of breakage. The last handle just cracked today. Customer service told me my refrigerator was from 1981 (not) and that they had no record of problems or of my purchases. Another new handle? $35. No way. I'll use superglue until I can throw this thing out and never buy another Amana again.

I purchased an Amana French door refrigerator in May of 2006. I've had it serviced 6 times since then, 3 times for the same part, the fan motor and 3 other issues including the freezer not working. I just had it serviced this past week again. Each time I have it serviced, I have to miss a day's work and spend several days living out of a cooler and lose food because most times it is not discovered until it has defrosted. I tried calling Amana this last time to tell them that this unit must be a lemon but they would not even discuss the idea of replacing it because it was not serviced by Amana as I have a Homeowner's warranty. I have spent over $500 in service fees and warranty cost and still have a poor product.

My 3-1/2 yr. old Amana refrigerator (actually Whirlpool) part (not freezer) stopped working the week of 03/08/09. I called Whirlpool, since the fridge was under warranty. Whirlpool contracts service with Metro Factory Service and set up an appointment for 03/17/09. I called MFS first to ask if there was a service charge and was told 3x no. I took the day off and the service person came at 2 pm on 03/17/09. As soon as he entered the house, he told me that I would have to sign an agreement for a $134.95 service charge.

We bought our house less than two years ago. As part of the sales agreement, we bought a new fridge along with all of the other brand new Amana Appliances. Our fridge just quit working one week ago. The technician who just came out has just informed me that nothing is covered under warranty and that the fridge is shot. What the **. This thing is a year and half old! I called Amana and they said they would cover the cost of the parts. It's a $900 job and my portion is about $260. Here are the obvious:

We purchased a new Amana bottom freezer refrigerator in January of 2007. It has not been cool for the last several days and we placed a refrigerator thermometer and the temp is 60 degrees should be between 34 and 40 degrees. It was a nightmare trying to get in touch with anyone who could give me a straight answer. In fact I never did. I had to schedule a service call which will take two days of waiting for a call to confirm and the actual service call of course between the hours of 8am to 5pm. After reading all of these horror stories I am wondering if we would be better off just to buy a different refrigerator from someone else. Of course all the food....... This is horrible that so many could be taken advantage of with no recourse. I, too, thought Amana was a standup brand! Thanks for the venting opportunity!

In 2004, I purchased an Amana slide in electric top range with touchpad. I had to have touchpad replaced in Nov. 2006. Now, I will have to have touchpad replaced again in Jan. 2009. It seems to be that the touchpad is not insulated from the oven heat and causes the touchpad to fail with an F-1 code and beep tone. We do not use the oven all that much but now, we are replacing the touchpad every two years? I saw many other complaints about this same product. Class action, anyone?

We purchased an Amana stove in December 2005 (serial number ACS7270AS). Since we have purchased this stove, we are now replacing the touch pad for the 2nd time in the last two years. I called Amana tonight to ask them questions about the stove. They reassured me that the stove was man-made and that if I'm having a problem with the stove, they couldn't explain why because they have no reports of anyone else having the same problems. The supervisor did offer me 15% off of a new stove made by their company. Both times the F-1 problem has happened, it was during the Christmas holidays - except this last time it was on Christmas morning. We had to cook our turkey outside because the oven wouldn't stay on.

I have had my dryer about 2 yrs. and the same part keeps failing. I just had it replaced a month ago and it's broken again! I believe the part is the thermo fuse. I am so tired of waiting for and paying repairmen, I'm about to go nuts! I should get a new dryer from Amana for all my trouble!

First, let me just say that we had a windstorm like no other that had ever gone through our area and we lost power for 3 days. During that time, we lost everything in our refrigerator and freezer and our deep freeze. Very happy when the power came back on but upset that everything had to be replaced in the refrigerator and freezer. So here it is, about two weeks later and several hundred dollars later. This morning I get up to find everything in the frig is room temperature. All the refrigeratable groceries I have are ruined for the second time in about 3 weeks. I call the 800 number listed in my Model AFD2535DEB frig. I had to have the serial number and model number. This was purchased new Jan 23, 2006 but I was informed, of course, the warranty is expired.

In 1991, we bought an Amana stove model arh660hr ser # 9106042866 from Sears. We never thought that we would be having ongoing problems with the hinges for the oven door. I never heard of oven door hinges breaking and causing the oven door to fall from the range. So far, 3 hinges have broken and we have had to repair them at our expense. But last night, it was a different story as my wife had baked a cake and as she opened the oven door, the hinge broke and the burning oven door fell almost causing her severe burns. I have called Amana and they really could care less but this is a problem where a person could be hurt or maimed. Seems to me that the manufacturer should either recall the stove or replace the defective hinges at no cost to the original consumer. If my wife had been burned, I would have looked for recourse from Amana. So tomorrow, I have to call a repairman to come to replace the defective hinge with another manufactured one exactly the same as the 3 that broke. I hope that you can help us.

We bought a new Amana washer in 2004 and within the 1st year needed the main bearings replaced under warranty. These same main bearings need replacing again at an estimated cost to us of several hundred dollars. We owned Maytag/Amana products in the past because of their quality products but it seems their new products are lacking in quality design and materials.

I bought an $1,800 Amana refrigerator in 2002. In the first three years we had three services calls because of excessive moisture inside unit and icing inside of the refrigerator side as well as freezing of vegetables/fruit in the bins. On the last of the three service calls the technician identified a sagging hinge as the problem and was able to repair the hinge to improve the seal on the doors.

We purchased October of 2001 an Amana Distinctions commercial quality washer. Model# DLW 330RAW. Not long after we had it conveniently just out or warranty,it began leaking all over the floor. The motor would shake all the time. It never seemed to rinse clothes completely, many times I had to re-rinse the load, would never fully spin out the clothes always had to run it through the spin cycle twice. The final problem was when I smelled burning rubber and went downstairs to find the entire basement filled with smoke. The belt melted all over the motor and started melting the plastic parts.