Jonathan Trout

"The key to good decision making is not knowledge. It's understanding. We are swimming in the former. We are desperately lacking in the latter." - Malcolm Gladwell "I've always dreamed of working for a company that gives it's employees the freedom to use their creativity to make a difference and ConsumerAffairs does exactly that." Jonathan is a graduate from Oklahoma State University with a B.S. in Environmental Sociology. He has worked in sales/marketing, finance and telecommunications. When he's not working you can find him in the mountains on climbing and backpacking trips with his dog, mountain biking, hanging out with his family and friends and writing about the aforementioned things.