hear.com Reviews
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About hear.com
hear.com sells high-quality hearing care and medical-grade hearing aids from eight manufacturers. The company has worked with more than 200,000 customers to help improve their hearing and quality of life. hear.com offers financing options and a 45-day no-risk trial so customers can experience how medical-grade hearing aids can make a difference in their lives.
Visit www.hear.com- 100% money-back guarantee
- 45-day trial
- Financing options
- Provider network not available in Alaska or North Dakota
Helpful Reviews
About hear.com
hear.com's experts match customers of all ages with the right hearing aid, and the company specializes in helping customers with active lifestyles find hearing devices. There are no physical hear.com locations, but customers can visit its partner providers in 48 states (all states except Alaska and North Dakota).
hear.com's hearing aids come from top manufacturers and range from basic to premium models. Some premium hear.com Bluetooth hearing aids can stream music and phone calls. hear.com's customer service is available by phone and email to help make sure your hearing aids are the right fit, and customers get a no-risk 45-day trial period to test out their purchase.
hear.com hearing aids
hear.com works with a large number of top hearing aid manufacturers to offer customers a variety of options. Customers can get in-the-ear hearing aids or behind-the-ear hearing aids in a wide range of prices. The company provides a survey to see if you qualify for its no-risk 45-day trial, and it offers free consultations to help you find the perfect device. hear.com works with Signia, Widex, Oticon, ReSound, Phonak, Rexton, Unitron, Starkey and Horizon.
The benefit of buying from hear.com instead of a local audiologist is the streamlined process. hear.com offers free consultations, books your appointments with a partner provider and handles all insurance verification. hear.com also provides a 45-day trial with a 100% money-back guarantee.
How much do hear.com hearing aids cost?
Prices for medical-grade hearing aids vary based on technology and features. hear.com's prices range from $2,975 per pair (or $90 per month) for previous-generation technology to $6,500 per pair (or $199 per month) for premium devices with the latest technology.
Different technology levels are designed to address a variety of listening needs:
- Highest tech levels are ideal for individuals with active lifestyles who often find themselves in complex listening environments like busy restaurants, meetings, and family gatherings.
- Lower tech levels are suited for those with a quieter lifestyle who primarily struggle with 1:1 conversations. These devices focus on delivering clarity in straightforward, less complex listening environments without the need for advanced features.
In addition to custom-programmed medical-grade hearing aids, hear.com also offers pre-programmed over-the-counter (OTC) devices starting at just $249 per pair, providing a cost-effective option.
hear.com provides financing options through companies AllWell or CareCredit. These options require deposits based on the device's level of technology — the deposit typically ranges between $199 and $499.
How to buy hear.com hearing aids
To purchase hearing aids from hear.com, start by filling out an online questionnaire. A hearing expert will then call you from a local number to schedule a hearing aid trial. The expert will collect additional information and help you decide which hearing devices may be best for your lifestyle and budget.
The expert will then pair you with a local or remote hearing care specialist and chaperone the hearing care process until you are successfully fitted with hearing aids. Once fitted, you have 45 days to test your hearing aids and decide whether you want to keep them. If you are unhappy during your trial, hear.com offers a 100% money-back guarantee.
hear.com FAQ
Does hear.com have physical locations?
There are no physical hear.com locations. Instead, it partners with 2,000+ carefully selected hearing care professionals and clinics across the United States.
Can I buy Bluetooth hearing aids on hear.com?
Yes, you can buy Bluetooth hearing aids and other premium hearing technology from hear.com.
What is hear.com’s return policy?
Customers can return their hearing aids to hear.com at any point within the 45-day trial period. hear.com fully refunds any returns made in this period.
Does hear.com repair hearing aids?
No, hear.com does not repair hearing aids. However, the partner provider you use may offer repairs.
Still have questions?
Is hear.com legitimate?
hear.com can help if you’re unsure which hearing aid brand is right for you. Its wide variety of models makes it a viable option for customers with any hearing needs or budget restrictions. Though it currently only partners with providers in 17 states, customers who have access to one of the company’s partners providers find the 45-day free trial and 100% money-back guarantee to be outstanding benefits. hear.com wants to make sure consumers have the best hearing aids possible, and its 92% satisfaction rate suggests it is largely accomplishing that mission.
hear.com Reviews
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Reviewed April 23, 2026
Hear.com sent me all of the equipment and I had meetings with them to help set up and to start getting ready to do the testing. When we got into getting the hearing aids in tune and working with my two different ears, it was a very enlightening experience. Because with the other hearing aids that I had purchased, you could hear up close, but you couldn't hear anything in the background. Or you could hear everything in the background and you couldn't hear anybody sitting beside you trying to talk to you. There was a big discrepancy. Whereas these were you could hear the background and you could hear somebody sitting beside you. And I have enjoyed them.
The hearing aids go in the back, up over my ear, and there's a hearing aid that is attached and goes into my ears. They're not noticeable. People don't even know that I wear them. They're chargeable. When I'm not wearing them, I clean them and put them in the case and keep it charged for when I need them. I don't wear them all the time because there's only me and my husband at home. But when I go out and I'm in a crowded square or I'm going to doctor's appointments or any kind of entertainment of any kind, I always wear them and they work well. Hear.com also had sent me a whole bunch of information on how to use them and and what to look for if I was trying to adjust them and the different twirks that would help out in using them, which I found very helpful. Being able to have all of that information to go over and read filled in those gaps for me.
I can go into Hearing.com. Plus, they have a customer service if I want to discuss. I'm more of a visual person than I am a talking person because of my age and my memory isn't quite as good as it should be. So, it's always nice to have that information that I can go back and peruse to see if I've forgotten anything. I have not had a reason to call and discuss anything with them.
I had all my questions down. When they talked to me, the thing I liked the most was they expanded on what I wanted to know into an area of what I needed to know to understand what was happening. That was something that I wouldn't have thought to ask. They covered everything so well. They made it so easy for me and so easy for me to understand. They made it so easy for me to be able to attain the knowledge. And they're online and on the phone. I can text them, I can do whatever and talk to somebody right away.
They went out of their way to do the training in person online, made appointments every four weeks, depending on how far along in the process I was, and they would spend the required amount of time that I needed. They didn't just give me 15 minutes to try and discuss things. They were very open-ended as far as how much time I needed. I did not have to travel. Because where I live is an hour and a half away from a big center like Las Vegas, which requires traveling and sometimes having to stay overnight for when I do go for other appointments. This was very simple. I knew when the appointments were. They made it so easy for me.
One of the things that I appreciated is they said that if I felt I needed any kind of adjustments, they would resend the package to me and they would continue the testing to make sure that everything was still the way it was supposed to be. And if I decided I didn't like them, I liked the policy that they could be returned within a year at no cost. There was a guarantee and I found this is the best for me. They're well worth the cost that I spent on them. I'm very happy with them. I have recommended them to a lot of people that have thought about getting them, that I thought that they were well worth the price, and that it wasn't something you purchase, and then you never hear from the company again.
When I started researching them and I was talking to people who I knew that were around my age group and I knew that they wore hearing aids, I asked them what kind that they used and I was amazed that there were a lot of people that use Hearing.com. I was very impressed and they had nothing but good to say about them. That was a big plus for me when I decided to research them online and see what they had to say online. It gave me that confidence boost that I needed to make a decision of whether this would be good for me, if I could afford this.
Dear Rebecca,
Thank you so much for sharing such a thoughtful and detailed review of your experience. We’re truly grateful for the time you took to describe your journey and how much your hearing aids have improved your daily life.
It’s wonderful to hear that your hearing aids provide the balanced sound experience you were looking for — allowing you to hear conversations clearly while still staying aware of the background around you. Comfort, clarity, and ease of use are incredibly important, and we’re so pleased that your devices have fit so naturally into your lifestyle.
We’re also glad that the educational materials, virtual appointments, and ongoing support helped make the process easy to understand and convenient for you. Our goal is always to give our customers the time, guidance, and confidence they need every step of the way, and it means so much to know that our team delivered that experience for you.
Thank you again for your trust, your recommendations to others, and your kind words about our team and services. We’re honored to be part of your hearing journey and are always here if you ever need us.
Curtis, Customer Success Team
Reviewed July 18, 2026
Hear.com sent a package that had very simple instructions. It had a little notebook and we had appointments in there and stuff that you could look in my ears. I felt well instructed, though I will not say that I remember half of what she said. The wax plugs or wax filters for the hearing aids were not in the package I had. So, I waited, and it took two weeks from the time I called until I received them. Going two weeks without hearing aids makes you appreciate them.
I'm not a computer person, so having to go on those things was stressful for me. But when I was done, I felt better about it. For most people who use computers or are used to them, it would be very easy. Old people are just like that. We didn't grow up in the same world, so there are a lot of other things going on when you're going through that. When you only hear part of what someone says, or you think you heard what they said, it's all confusing. So, the hearing aid is a miracle for me. You put the mechanism over the back of your ear and there’s a clear tube that runs down to a hearing aid plug and you put that in your ear. It’s simple. The hearing aids recharge in the case when I take them off at night. The hearing aids my mother had used batteries, and that was a nightmare. So, putting them in the case and they charge themselves up was easy.
Before Hear.com, I went to a man with a storefront about 15 minutes from my house, and he changed the wax things. As far as the service was concerned, both were good in their own way. Where I live now, it's over an hour away, and I don't drive, so I depend on my husband. The convenience of Hear.com being able to do things remotely from my own home is a very worthy thing. The customer service through Hear.com's notebook was very good. Since insurance doesn't pay for any of this, it's an out-of-pocket expense that, for retired people, is a lot of money, and it should be cheaper. But the price was comparable to what other people were advertising. We also found out that what people advertise isn't always exactly what you're going to get. So, we were happy with Hear.com’s hearing aids.
Dear Margaret,
Thank you so much for taking the time to share your thoughtful and detailed experience. We're delighted to hear that your hearing aids have made such a meaningful difference in your daily life and that the convenience of receiving care from home has been so valuable.
We also appreciate your honest feedback. We understand that adapting to new technology can feel overwhelming, and we're grateful that our team was able to help you through the process. Your comments also help us identify opportunities to improve the experience for future customers.
It's wonderful to know that the rechargeable hearing aids, remote care, and personalized support have made hearing easier and more convenient for you. Thank you for placing your trust in hear.com. We truly appreciate your kind words and look forward to continuing to support you on your hearing journey.
Curtis, Customer Success Team
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Reviewed July 1, 2026
My brother-in-law had several different hearing aids over the years, and he had very good things to say about Hear.com. So, it was the deciding factor for me to go with them. I got hearing aids that fit on the back of the ear. I put it in a little case, and then plug it in to charge it. The charge does last all day. I've never had them run out.
Since I've had the hearing aids, I haven't used them an awful lot. I've been in the hospital. Right now, I'm in a rehab facility for a while. They have some videos and things that tell you all of the different features and how to use them, and I haven't watched any of them. I've just neglected all that. The one feature that I got on my phone is I can answer the phone through my hearing aids. There is an icon on my phone, and I just tap that, and then I answer. Also, the navigation in the car came through my hearing aids as well. The hearing aids I got are good products, but they're expensive. But you get what you pay for.
Dear Kathleen,
Thank you so much for taking the time to share your experience with hear.com. We're honored that your brother-in-law's recommendation gave you the confidence to choose us for your hearing care.
We're glad to hear you're enjoying the convenience of your hearing aids, especially features like hands-free phone calls and navigation streaming. It's also wonderful to know the rechargeable battery is keeping up with your daily needs.
We understand you've had a lot on your plate recently, and we hope you're doing well and recovering comfortably. Whenever you're ready, our team is always here to help you get the most out of your hearing aids and answer any questions about their features.
Thank you again for choosing hear.com. We truly appreciate your trust and wish you a smooth recovery and many years of better hearing ahead.
Curtis, Customer Success Team
Reviewed June 27, 2026
I have had severe hearing problems for a while and it kept on getting worse. I was looking for something better than what I had. I was not actively looking but whenever I saw something, I would think if it’ll help. When I saw Hear.com, I decided to call them. I also checked them with the Better Business Bureau to see what kind of company they were and they were rated pretty high. The reps were helpful. They asked me a bunch of questions and then, they said they had a pair of hearing aids that might help me. They would send them to me, and I could have them for 45 days and check them out if they would work. The hearing aids helped and were better than the hearing aids the VA had provided me, but they still didn’t do the job totally. I wound up not sending them back within the trial period, so I ended up purchasing them.
I was talking to the reps at Hear.com, and they said that I had not sent the hearing aids back. And I said that's okay because they're better than what I have, but they're not good enough to do what I need them to do. They told me they had better hearing aids I could try. They sent them along with a virtual hearing test, and the new hearing aids did improve my hearing. But in the end, I couldn't justify the extra cost, so I sent them back. Now I'm back wearing the less expensive hearing aids I purchased from them because they're still better than the ones the VA supplied me. The reps from Hear.com never pressured me to buy anything and were very helpful throughout the whole process, trying to help me have a better hearing experience. And I have to commend them for that.
Dear Guin,
Thank you so much for sharing your experience and for your thoughtful review. We're honored that you chose hear.com and gave us the opportunity to help you find a hearing solution that better met your needs.
We're especially grateful for your kind words about our team. Providing honest guidance, personalized recommendations, and support without pressure is at the heart of what we do, so it's wonderful to hear that this was reflected throughout your journey.
While we know hearing loss can be complex and that finding the right solution sometimes takes time, we're delighted that your current hearing aids have provided a noticeable improvement over your previous devices. Thank you for placing your trust in hear.com and for recognizing our team's commitment to helping you hear your best. We truly appreciate your feedback and are always here if you need us in the future.
Curtis, Customer Success Team
Reviewed June 11, 2026
I've had hearing problems for some time and I knew I needed hearing aids. But so many of these places, like Beltone, and those things, they're basically just salespeople. So I was reluctant and afraid of making a mistake. I saw this about Hear.com. So then, I pulled up their website on my computer and I read everything about it. I sent them my name and phone number.
A gentleman who goes by the initials JC is sort of my go-to person. He called me and asked all kinds of questions, lots of questions, about my hearing history and if I had ever seen a hearing doctor, if I had hearing loss that I had measured, those kinds of things. And probably he spent an hour on the phone asking me different questions and listening to what I had to say. So he set me up with a technician. They have different hearing aids and they decided the ones they thought would work for me.
They sent me this big box in the mail and I could do everything at home. I then had to do this whole thing on the computer. There was a tablet actually sent to me in this box so I didn't have to fuss on a computer. This was their setup. So I answered lots of questions through that. So he set me up with a technician and I set what time would work for me and this gentleman then called me. His name was Calvin. He called me and he would come up on the tablet and he could see me. And they had sent me all this audiology stuff, big headphone things that went on.
The tablet screen went blue and he said they were gonna do my right ear first. He also said, "No matter how soft, just touch the screen." So he did that for some time. Then he went to the left ear, same thing, touch the screen. Then he pulled up on the screen what that testing showed in both my right ear and my left ear. My left ear was worse than the right ear and I have tinnitus in my left ear. So they had set up the hearing aid to take care of that tinnitus and it does. So he walked me through everything.
I had 45 days to use these and change my mind if I wanted to. They weren't cheap. But I wasn't interested in whether they were cheap or whether they were expensive. I wanted something that would actually work. My family has bugged me for a number of years about how the TV is too high and I'm constantly asking people to repeat what they were saying. I have been very happy. I have had these since March and I've been very happy.
Dear Helen,
Thank you so much for taking the time to share your story. We know that choosing hearing aids is an important decision, and we're honored that you placed your trust in hear.com after doing your research.
It's especially rewarding to hear that your hearing aids have helped with both your hearing loss and your tinnitus, and that you're enjoying conversations, family time, and even a lower TV volume. Stories like yours remind us why we're so passionate about helping people reconnect with the sounds that matter most.
Thank you again for choosing hear.com and for your thoughtful recommendation. We're honored to be part of your hearing journey and look forward to supporting you for many years to come!
Curtis, Customer Success Team
Reviewed May 29, 2026
I saw Hear.com on the internet and decided to check it out. The reps explained everything to me and they were very helpful. But I wish I got the hearing aids that go in the ear instead of behind the ear. It’s just cosmetic and matches my gray hair. If these wear out, I’ll get the ones that go into the ear. But the quality is good and the price is acceptable. My only problem is remembering to change the tips and clean them regularly. I work in the OR and stay very busy, so I sometimes forget. But that is my fault. Overall, I hear better with the hearing aids. I would recommend to some of my employees, my family and anyone who needs a hearing aid to go with Hear.com instead of going with the actual ENT doctor, where prices are 5,000 and up. I have some friends that's not ready to get a hearing aid. But when they get one, they will go with Hear.com too.
Dear Edith,
Thank you so much for sharing your experience!
We’re glad to hear that our team was helpful in explaining everything and that your hearing aids are helping you hear better. It’s also great to know that you’re happy with the quality and found the price acceptable compared to other options you explored.
We appreciate your honest feedback about style preference and maintenance as well. Choosing the right hearing aid is personal, and we’re always here to help with questions about care, cleaning, or future options that may better fit your preferences.
Your recommendation to family, friends, and employees means a great deal to us. Thank you for trusting hear.com with your hearing care!
Curtis, Customer Success Team
Reviewed Aug. 12, 2026
I got a behind-the-ear hearing aid from Hear.com. The product is fine. It fits perfectly. All I do is use the mobile phone app to check and make sure that they're connected and the battery's charged. My hearing’s much better now. I can hear more. I understand what's going on around me a little more.
Dear Pat,
Thank you for sharing your experience! We're so glad to hear that your hearing aids fit comfortably and, most importantly, are helping you hear and understand more of what's happening around you.
It's also great to know that you're finding the mobile app convenient for checking your connection and battery level. We appreciate you choosing hear.com and trusting us to be part of your journey to better hearing.
Thank you for your review, and we look forward to continuing to support you!
Curtis, Customer Success Team
Reviewed Aug. 1, 2026
The Hear.com rep that I talked to was friendly, quick, knowledgeable, and professional. The quality of the hearing aid is great. The cost is a little steep, but I noticed online that they all are.
Dear Mark,
Thank you so much for your wonderful review! We're delighted to hear that our team provided you with friendly, knowledgeable, and professional service throughout your experience.
We're also thrilled that you're pleased with the quality of your hearing aids. Providing excellent hearing solutions along with personalized, responsive support is at the heart of what we do.
Thank you for choosing hear.com and trusting us with your hearing health. We truly appreciate your kind words and look forward to continuing to support you!
Curtis, Customer Success Team
Reviewed July 31, 2026
I looked up Hear.com, and I like the reviews on them. They look good. The price is right, and I said I'll take a chance on it. The customer service has been very good. They follow up on everything. They've been nothing but a pleasant experience with them. However, I lost one of the hearing aids and was wondering how I could get a replacement. They're tiny and easy to lose. They drop and hit that spring, and boink clear across the room. That was my fault entirely, so can't blame them. I'll just have to deal with it. Also, it quit working a bit. Other than that, Hear.com is a good product. I bought another pair and gave them to my landlord for him to use, but he's trying to learn how to use them as he goes, and he doesn't need hearing aids. But he tries and he uses them. “It does help my TV,” but he isn't into them much. But he will come around and start using them, figure out, be the greatest thing.
Dear Leo,
Thank you so much for your thoughtful review! We're delighted to hear that you chose hear.com after reading about us and that you've had such a positive experience with our team. Providing exceptional service and ongoing support is something we take great pride in, so it's wonderful to know we've met your expectations.
We're sorry to hear that you lost one of your hearing aids. If you haven't already, please don't hesitate to contact our Customer Care team at 888-780-3450 or info@hear.com. We'd be happy to review your replacement options and help you get back to hearing your best as quickly as possible.
Thank you again for your kind words and for trusting hear.com with your hearing health. We truly appreciate your support and look forward to continuing to assist you whenever you need us!
Curtis, Customer Success Team
Reviewed July 30, 2026
I had a pair of hearing aids before, but I didn't wear them. They weren't comfortable, and I'd lose them. I read a newsletter called 1440 on the internet and Hear.com had an advertisement in there about it. So I decided to call because they had a trial, and it worked out. The hearing aids fit over my ear, which is what I don't like because I lose them. But at least when they're in, I can hear. They're good. I can hear really well with them and that's what I wanted. I could hear when I go to coffee at the restaurant. I could also hear my son better. He's bipolar and talks with pressured speech. So I can pick up a lot more of what he's saying with it when he's talking. So that's a good help.
I really enjoyed the experience of having hearing aids come to the house in a kit and going through all that stuff just right over Zoom. It was great. Hear.com has been very responsive any time I had to call for something, and I get to speak to a person. But right now, I haven't been wearing the hearing aids because I lost the right ear. When I lost the left ear, I had to replace it at $400. Now, the right ear is gone. It's here in the house. But I can't find it, and I am handicapped. I can't get down on the floor and look. So I'm going to have to wait for somebody that can help.
Dear Deborah,
Thank you for taking the time to share your experience! We're so glad to hear that your hearing aids have helped you hear more clearly, whether you're enjoying coffee at a restaurant or having important conversations with your son. It's also wonderful to know that you enjoyed the convenience of our at-home process and have found our team responsive whenever you've needed assistance.
We're sorry to hear that your right hearing aid has gone missing and hope you're able to locate it soon. If you need any assistance or would like to discuss your options, please don't hesitate to contact our Customer Care team at 888-780-3450 or info@hear.com. We're always happy to help.
Thank you for choosing hear.com. We truly appreciate your trust and look forward to continuing to support you on your hearing journey!
Curtis, Customer Success Team
Reviewed July 29, 2026
I had hearing aids from a different provider and I wasn't really happy with them. I did not want to deal with those people again. So I decided to talk to Hear.com. I got the Horizon model from them. I can hear a lot better with the hearing aids. I like the fact that when I get a phone call, it usually goes directly to my hearing aids. So I can hear the people on the line a lot better. I don't have to struggle to hear things like I did before. I feel more relaxed now when I'm around people and they start talking. I don't have to keep asking them to repeat themselves. So I don't have to strain at all to try and read their lips.
Give Hear.com a try. You can't go wrong because they have this 45-day tryout period to see if you really like them. They were very open and informative. There was no pressure at all when I spoke to them on the phone. It's a three-step process. First, you talk to them over the phone, and then they set you up with a person who you go and see after you receive the hearing aids, and that person also is very informative and tells you all about the hearing aid again. That's all within the 45-day period. So, if for whatever reason you don't think they're a big improvement, you can always send them back.
Dear Robert,
Thank you so much for sharing your experience! We're thrilled to hear that your Horizon hearing aids have made such a meaningful difference, helping you hear conversations more clearly and feel more relaxed and confident around others.
It's also wonderful to know you're enjoying the convenience of having phone calls stream directly to your hearing aids. Most importantly, we're glad you felt informed and supported throughout the process without any pressure.
Thank you for trusting hear.com after your previous hearing aid experience and for encouraging others to give us a try. Your recommendation means a great deal to our team, and we look forward to continuing to support you on your hearing journey!
Curtis, Customer Success Team
Reviewed July 28, 2026
Lindsay set my hearing aids up. I called Hear.com yesterday because my Bluetooth got lost. But Bluetooth is great, and it's on my phone. I just connect it to my phone. It’s a great hearing aid. They go behind the ear. They work great. The experience has been great.
Dear Randall,
Thank you so much for your wonderful review! We're thrilled to hear that you've had a great experience with hear.com and that your hearing aids are working so well for you.
It's wonderful to know that Lindsay helped get everything set up and that you're enjoying the convenience of Bluetooth connectivity with your phone. We'll be sure to share your kind words with her!
Thank you for choosing hear.com and trusting us with your hearing health. We truly appreciate your feedback and look forward to continuing to support you on your hearing journey!
Curtis, Customer Success Team
Reviewed July 26, 2026
I'm not impressed with the hearing aid and sales tactics. I bought a pair of the HORIZON LX model. Being refurbished, they should work like new. Had issues with the aids switching back and forth while listening to videos and while in phone mode. After several unsuccessful attempts to correct the issue, they advised that their only solution was for a new set of the like devices and wanted to charge me 900 bucks more. I declined and sent them back. Their customer service is top notch, but their ability to resolve my issue was not.
Dear David,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience with the Horizon LX hearing aids did not meet your expectations.
While we're pleased to hear that our Customer Care team provided you with excellent service, we understand your disappointment that we were unable to find a solution that met your needs. We recognize how frustrating that must have been.
We appreciate your honest feedback, as it helps us continue to improve both our products and the experience we provide. If your hearing needs or circumstances change in the future, we would be honored to have the opportunity to assist you again. Please don't hesitate to contact our Customer Care team at 888-780-3450 or info@hear.com—we'd be happy to discuss the hearing solutions currently available and help you find the best option for your needs.We wish you all the best on your hearing journey.
Curtis, Customer Success Team
Reviewed July 14, 2026
Hear.com is great. I would recommend them. I needed a better hearing aid. I went to one of the audiologists, and he was great. I was impressed with the way he explained things. I learned so much right away within five minutes. My new hearing aid is a lot better. It's a lot easier to hear. I'm satisfied with it. I've had other ones and they really sucked, but they're cheaper. These ones are more expensive, but they work better so far.
Thank you so much for the wonderful review, Fred! We are thrilled to hear that you had such a positive experience with your audiologist. Taking the time to clearly explain things and help our customers understand their hearing health is something we take great pride in, so it is fantastic to know you learned so much right from the start.
We are also delighted that your new hearing aid has made such a noticeable difference and that hearing has become easier for you. While quality does come at a cost, our goal is always to provide devices that truly deliver — and it sounds like yours is doing exactly that!
Thank you for recommending us and for trusting hear.com with your hearing health. We are always here whenever you need us!
- Ashley, Customer Success Team
Reviewed July 13, 2026
Had beltone hearing aids for 8 years, they died so went 3 months struggling to hear basic conversations, then came across these hearing aids! Just had my hearing test done and got hearing aids ready to try! So far, they are incredible!! Small, very clear, and bluetooth ready! Got 45 days to try but right now they are AWESOME!
Dear Gary,
Thank you so much for your wonderful review! We're thrilled to hear that your new hearing aids are already making such a positive difference after several months of struggling to hear.
It's great to know you're enjoying the clear sound, comfortable size, and Bluetooth features. We hope you continue to discover all the benefits your hearing aids have to offer throughout your 45-day no-risk trial.
Thank you for choosing hear.com. We truly appreciate your trust and look forward to supporting you every step of your hearing journey!
Curtis, Customer Success Team
Reviewed July 11, 2026
I was desperate to hear and kept seeing Hear.com's advertisements. I figured I'd give them a try though I really thought it was a scam at first. I went for the one that has a hook that goes behind the ear, but the hearing aid goes in. Compared to the hearing aids I had before, I can hear a lot better. Before, I was still not able to understand what was going on with people. Now, I can hear. This is my second pair and the cost was a little high, but I'm pleased with the results. Hear.com's customer service has been excellent as well. Their service has been really good.
Dear Lorraine,
Thank you for taking the time to share your experience. We're so glad you decided to give hear.com a try and that your hearing aids have made such a meaningful difference in your ability to hear and understand conversations.
It’s especially rewarding to hear that this is your second pair from hear.com and that our Customer Care team has continued to provide the support you deserve.
Thank you for your trust in hear.com. We truly appreciate your kind words and look forward to continuing to support you on your hearing journey!
Curtis, Customer Success Team
Reviewed July 9, 2026
I am not satisfied with my new Hear.com hearing aids. I’m returning them today for a full refund in the amount of $4,250. My previous hearing aids by Phonak were solid hearing aids. The hear.com aides leave a lot to be desired. With my new Hear.com aids, I find myself asking people to repeat themselves in conversations. The Hear.com aids come with a plethora of features. But if you can’t converse with your spouse in a quiet environment you have to ask if the aids are worth it. The model I was fitted with is the HORIZON GO BCT 7 IX. I started looking into the Hear.com aids after I answered a call from a solicitor. Hey, these hearing might be the bees knees for some folks and if you get a pair I wish you success. Having the need for hearing aids is a very serious issue. And the solution has to fit the individual. For me, the answer is not Hear.com’s Horizons.
Dear Joe,
Thank you for taking the time to share your honest feedback, and please accept our sincere apologies that your experience did not meet the standard you deserve. Choosing the right hearing solution is a deeply personal and important decision, and we completely understand your frustration when it did not live up to your expectations.
After connecting with our customer support team to better understand the challenges you faced, we were disheartened to learn that a significant part of your experience stemmed from your provider not responding to you. This is absolutely not the level of service we hold ourselves to, and we have already launched an investigation with the provider to understand what went wrong and to ensure it does not happen to others.
We also understand that you encountered difficulties with the Bluetooth pairing on your devices. Should you ever wish to give us another opportunity, our customer support team would be glad to walk you through the setup, and we would be more than happy to connect you with a different provider who can offer the responsiveness and care you should have received from the start.
We truly appreciate your kind words toward others considering hearing aids, and we wish you all the best in finding the solution that fits you. If there is anything we can do to make this right, please do not hesitate to reach out to us directly.
- Ashley, Customer Success Team
Reviewed July 8, 2026
Hear.com is awesome. I absolutely love the hearing aids. They work great. I hope they can fit me with molded earpieces. But they look wonderful and I can hear the preacher.
Dear Jeffrey,
Thank you so much for your thoughtful and inspiring review. We are truly honored that you chose hear.com after your research and that we were able to exceed your expectations.
It's especially meaningful to hear that your hearing aids have helped you better participate in your church services and hear the moments that are so important to you. Knowing that we've played a small part in helping you stay connected to your faith and community is incredibly rewarding.
Thank you for trusting hear.com with your hearing health. Your kind words mean so much to our team, and we're grateful to be part of your hearing journey. We wish you continued success and many more years of hearing the sounds and voices that matter most.
Curtis, Customer Success Team
Reviewed July 3, 2026
I've had Hear.com a long time. This is the second set of hearing aids I have. They're fine. They don't bother me. I charge them up every night, and I put them in every morning. I clean them once a month. I can't hear a thing, but I can hear perfectly fine because my hearing aids are hooked up to my telephone. I'd be a mess without my hearing aids.
Dear Linda,
Thank you for taking the time to share your experience and for being a valued hear.com customer. We're so glad to hear that your hearing aids have become an important part of your daily life and that features like phone connectivity are helping you stay connected.
We truly appreciate your kind words and your continued trust in hear.com. If there's ever anything we can do to make your experience even better, please don't hesitate to reach out to our Customer Care team at 888-780-3450 or info@hear.com. We're always happy to help and support you however we can.
Curtis, Customer Success Team
Reviewed June 29, 2026
The people at Hear.com were friendly. They sent me everything we needed to do. It was a nice process. It was easy as well. In fact, they called me up, and a person guided me through all of this stuff. They sent me a whole package. It had a tablet in there and stuff that I plugged into the tablet where they could check my hearing out. And they had a scope too. They could scope down my ears and make sure my ears were clear. I had other hearing aids that I got through a place locally here. And my experience with Hear.com was better than going in there.
Dear John,
Thank you so much for your wonderful review! We're delighted to hear that you found the process easy and enjoyable and that our team was able to guide you through every step with confidence and care.
It's especially rewarding to know that you had such a positive experience with our at-home hearing evaluation and that it exceeded your previous experience. Our goal is to make better hearing as convenient, thorough, and personalized as possible, so your feedback means a great deal to us.
Thank you for trusting hear.com with your hearing health. We truly appreciate your kind words and are honored to be part of your hearing journey!
Curtis, Customer Success Team
Reviewed June 25, 2026
The process with Hear.com was very easy and the customer service team was great. I got the behind-the-ear hearing aids and the quality has been good.
Dear Malcom,
Thank you so much for your wonderful review! We're delighted to hear that the process with hear.com was easy and that our Customer Care team provided you with a great experience.
It's also wonderful to know that you're happy with the quality of your behind-the-ear hearing aids. Our goal is to make the journey to better hearing as simple and enjoyable as possible, and we're thrilled to hear we've done just that.
Thank you for trusting hear.com with your hearing health. We truly appreciate your kind words and look forward to continuing to support you on your hearing journey!
Curtis, Customer Success Team
Reviewed June 12, 2026
This is my second pair of hearing aids from Hear.com. I like the idea of not having to drive every four months to have my hearing aids cleaned, which didn't amount to much. I live in a more rural area and I had Miracle-Ear before. But it sounded interesting and I thought it was money-back guarantee. I'm an old nurse, so I was fascinated with the fact that there was an otoscope in there. When they had me use it then, I could actually see my own eardrum, which was neat. So the first time around, I was very impressed with the service and that I didn't have to make trips and that everything I needed was provided, including how to change the domes.
I'm more impressed with Hear.com than other companies, and they compare higher. The Miracle-Ear had a change of staff and it wasn't always real positive. The hearing aids helped enough, but it's that every four months, driving 40 miles to have them just wipe it off with a wet wipe. Sometimes they would check them, but not very often did they even check anything else. Right now, I got behind the ear hearing aids. Hear.com reps were all gracious and professional and helped me. After I got the first ones, I thought, "I haven't heard from anybody, but I don't have any questions." So I knew I could call if I needed to. The first pair cost a lot less. They were cheaper than the Miracle-Ear.
Dear Marilyn,
Thank you so much for your thoughtful review and for choosing hear.com a second time. There is no greater compliment than earning a customer's trust again, and we're honored to be part of your hearing journey.
We're delighted to hear that the convenience of our at-home care, remote support, and easy-to-use tools have made such a positive difference for you. It's wonderful to know that our team provided the professional, caring service you expected and that you continue to find value in both our hearing solutions and our approach to ongoing care.
Thank you for sharing your experience and for trusting hear.com with your hearing health. We truly appreciate your continued confidence in us and look forward to supporting you for many years to come!
Curtis, Customer Success Team
Reviewed June 10, 2026
I was sick and tired of not being able to hear people talk to me. I searched for best hearing aids on the internet, and it came up with Hear.com's number. I called it and the rep that I talked to was great. I liked him. He was fantastic. They worked with me longer than normal and helped me with things. I'm 81 years old and I don't know what I'm doing but they gave me special tender help. I love my Hear.com hearing aids. It's been a miracle. I've had several hearing aids and none of them I never could hear with. But I do with my Hear.com hearing aids. I've used the feature where you cut out all the noise except what's in front of you quite a bit, and it's great. I'm very satisfied with Hear.com and I've recommended them to everyone I know. I have a friend that I'm trying to get to do this but her hearing aids get paid for through her insurance and she has eight more months to go. When that eight months run out, I'll look for her to get with them.
Dear Kathryn,
Thank you so much for sharing your incredible experience! Reading your review truly made our day. We're honored that you chose hear.com and that our team was able to provide the extra time, patience, and support you needed throughout your hearing journey.
It's especially rewarding to hear that your hearing aids have helped you hear conversations clearly and that features like directional hearing are making such a meaningful difference in your daily life. Knowing that you've found success after trying other hearing aids is the greatest compliment we could receive.
Thank you for your kind recommendation and for sharing your experience with your friends. There is no higher compliment than a referral, and we sincerely appreciate your trust in hear.com. We wish you continued enjoyment with your hearing aids and many more years of hearing the moments that matter most!
Curtis, Customer Success Team
Reviewed May 25, 2026
Very aggressive on the sales side. Multiple follow-up emails afterwards with user “tips and then not a peep fom them warning that 45 day trial period was approaching. Found that 50% of sound amplification was escaping such that my wife could actually hear other end of my phone conversation. Don’t waste your money. These were very expensive for the value received.
Dear Mr. Engle,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.
Our team attempted to reach you to better understand your concerns and offer assistance, but unfortunately, we were unable to connect. We would still welcome the opportunity to help address the issues you've described and discuss any available options.
Please contact our Customer Care team at 888-780-3450 or email us at info@hear.com at your convenience. We'd appreciate the chance to speak with you directly and work toward a solution.
Thank you again for your feedback, and we hope to hear from you soon.
Curtis, Customer Success Team
Reviewed May 22, 2026
I'm not happy with their hearing aids. They just didn't work very well. I've never gotten them adjusted properly. I don't like the virtual doing. I tried and tried, and then we sent all the equipment back to them. I went and paid a place in Alpharetta to adjust them, and they worked for a while, but now they don't work. So I'm using my old ones. I'm not happy with Hear.com.
We understand that remote fitting isn't the right fit for everyone, and we're sorry the process didn't meet your expectations. We want to make this right. The good news is that your hearing aids are covered under our 3-year warranty, which means we can have them repaired and working properly for you at no cost.
We'd love to connect with you directly to help get this resolved. Please reach out to our customer support team at 888.780.3450, and they'll be happy to guide you through the next steps.
Thank you again for your patience, Harold — you deserve to hear clearly, and we're committed to helping you get there. - Ashley, Customer Success Team
Reviewed May 15, 2026
Hear.com's salesperson was fantastic. She answered every question and she was on the line with me for over an hour. Then, my husband wanted to learn about it and she really went above and beyond for us. I felt that she cared and was not just about selling me something. She made me feel like she was invested in my well-being and in getting the right hearing aids for me. She also did great follow-up and she was there through the whole process. Then, the doctor that helped me get my hearing aids set up was really amazing, too. So from beginning to end, they were really great, I have no complaints, and I probably got better than what I would have gotten anywhere else.
I purchased the hearing aids that go around the ear and they work for me. I was also very pleased with the pricing and the quality of the hearing aids. Since I got them, I can hear the low-talkers, my co-workers, and my clients. And whenever I'm in social situations, receptions, and dinners, I hear 100% better than I did. So, the hearing aids really helped the quality of my life and I have recommended them to others. There are certain situations where I'm not hearing everything, but I don't think that that's because of the hearing aids. I don't change out the little ear things as often as I should, so it could user error on my part.
Dear Cheryl,
Thank you so much for your thoughtful and detailed feedback!
We’re delighted to hear that you had such a positive experience from beginning to end. Providing personalized support and taking the time to help customers find the right hearing solution is incredibly important to us, and we’re thrilled that you felt supported throughout the entire process.
It’s especially wonderful to hear how much your hearing aids have improved your daily life—from conversations with coworkers and clients to social gatherings and dinners. Knowing that you’re hearing more clearly and enjoying those important moments is exactly why we do what we do.
We also appreciate your honesty regarding the occasional listening challenges. Hearing aids perform best when they’re properly maintained, and it’s great that you’re mindful of that as well. If you ever have questions about cleaning, maintenance, or optimizing your hearing experience, please don’t hesitate to reach out to our team at 888.780.3450 or info@hear.com. We’re always happy to help.
Thank you for your trust, your kind recommendation, and for choosing hear.com. We’re honored to be part of your hearing journey!
Curtis, Customer Success Team
Reviewed May 14, 2026
Hear.com came out very good in the reviews and I ended up ordering from them. Their service was very good and the hearing aid that they sent to me was the rechargeable one. It cost a lot of money, but so far, it has compensated some of my hearing loss, though not all.
Dear Peter,
Thank you so much for sharing your feedback!
We’re glad to hear that hear.com stood out during your research and that you’ve had a very good experience with our service. It’s also great to know that your rechargeable hearing aids have helped compensate for some of your hearing loss.
We understand that hearing aids are an important investment, and while they may not restore hearing perfectly, our goal is always to help improve your everyday hearing experience as much as possible. If there are areas where you feel your hearing could be improved further, we encourage you to reach out to our team at 888.780.3450 or info@hear.com. We’d be happy to review your settings and see if any adjustments can help optimize your experience.
Thank you for trusting hear.com with your hearing care—we’re always here to support you!
Curtis, Customer Success Team
Reviewed May 13, 2026
I’m a senior citizen with age related hearing loss. I used Miracle Ear hearing aids for several years but was eventually displeased with their support. I purchased Hear.com hearing aids and was impressed with them. I recently had an issue with Bluetooth compatibility and contacted them. Sarah in the service department was amazing!!! After several attempts and issues that arose, Sarah made it happen. She was so patient and helpful. I hope her supervisor sees this review. I hope Sarah sees it also. Thank you so much little lady!
Dear Biff,
Thank you so much for sharing your experience and for your kind words!
We’re thrilled to hear that you’ve been impressed with your hearing aids and that our team was able to support you through the Bluetooth issues. Providing patient, attentive, and personalized service is very important to us, and it’s wonderful to know that your experience reflected that.
We’ll be sure to share your feedback with Sarah and our leadership team—recognition like this means so much. Thank you again for your trust and for choosing hear.com!
Curtis, Customer Success Team
Reviewed May 13, 2026
Not worth your time or money. Yes, excellent salespeople and pitches. For the first 45 days, the Trial period, they call you all the time. As soon as that time's up, it's very hard to contact them to get any follow through. Talked with Hear.com support, who sent me to the manufacturers, for the hearing aids not working properly through the app. They were nothing short of no help at all, telling me to take them to the nearest Signia dealer. Very disappointed. I would never recommend these to anyone. App does not work, they blamed the clicking on and off on my glasses, and I haven't heard a word from them since. I also experience so much reverb that whomever is sitting next to me can hear it. They didn't even acknowledge that complaint.
Dear Ms. Stoddard,
Thank you for sharing your feedback. We’re very sorry to hear about the frustration you’ve experienced.
Our team has been actively attempting to assist with the issues you reported. Most recently, replacement wires were sent to you, and our support team has tried reaching out by phone to walk you through the installation process and continue troubleshooting issues with your hearing aids and app connectivity.
We would still very much like the opportunity to continue working with you toward a resolution. Please reach back out to our team at 888.780.3450 or info@hear.com at your convenience so we can assist you further.
Thank you again for your feedback and for allowing us to help.
Curtis, Customer Success Team
Reviewed May 13, 2026
I love Hear.com and I like my behind the ear hearing aids. They work real well and I don't have any issues with them. It's saving me some time because I'm not fooling with them all the time and it's made my quality of life better. This is my first pair of hearing aids, and the reps are very helpful and knowledgeable.
It means a lot to know that our team was helpful and knowledgeable throughout the process. We'll be sure to pass along your kind words! If you ever need anything down the road, we're always just a call away. Thanks for being part of the hear.com family, Donald! - Ashley, Customer Success Team
Reviewed May 12, 2026
I like the price of Hear.com. They're a lot cheaper compared to other companies. They've been doing well so far. I got the in-ear, and I can hear things that I couldn't hear before. Their customer service has been great, too. They sent me a reminder about how to clean them yesterday.
It's also great to know our customer service team has been taking good care of you, from the support calls to the helpful reminders. Those little touchpoints matter, and we're glad they're landing well!
If you ever have questions or need anything at all, we're always here. Thanks for being part of the hear.com family, David! - Ashley, Customer Success Team
Reviewed May 11, 2026
My hearing was tested at the VA and they said I lost my high end on my hearing. I went with Hear.com as I'm a techy kind of guy and their hearing aids were dual processors with clear sound. They sent the hearing aids to me and told me not to open them or charge them, and to just go to the local place and they'd fit them. All that worked great. I wear the hearing aids from the time I get up in the morning until I go to bed at night. Sometimes I forget I even have them in. They're that comfortable.
I sing and play guitar and sometimes I have to adjust the levels to offset other band members or drums. It's amazing that you can turn them up to full volume to hear conversations far away. That's one of those that I discovered. I needed all the help I can get. That's a feature I've liked with the hearing aids and using my phone to control them. If you turn them all the way off, you got earplugs. In addition, my wife uses hearing aids and hers are more expensive than Hear.com.
We love that you're getting the most out of every feature — from adjusting levels on stage with your band to turning up the volume for conversations across the room. You're a true power user, and honestly, your earplugs discovery is a pro tip we didn't even see coming!
Thank you for trusting hear.com, for your service to our country, and for sharing your experience so thoughtfully. We hope you and your wife both keep hearing every note, every conversation, and every moment that matters. Rock on! - Ashley, Customer Success Team
Reviewed May 10, 2026
I got a good deal from Hear.com. They did the process remotely and I was satisfied with that. The price was the same. I contacted Hear.com and they got back to me, and then they set up a hearing test with an audiologist. Then they said what I needed to do and that took a while. They sent the hearing aids, and then we had to test them.
Right now, the hearing aids are pretty good. I'm about a year in. Having a little bit of problems on the hearing at the table. I talked to Hear a couple of times and they said, "Try it a little bit more." Maybe they're gonna have to readjust it. But as far as the rest of it goes, I went to a local place and had a hearing test, and I was totally disenchanted with them. The only thing I don't know if I like is they gave me my hearing aid, and they said, "Okay, we fixed all your hearing problems with the hearing aid." But they didn't test the hearing aid again to make sure that all those decibels were working. So they sent it, and they said, "Okay, we fixed it. This is what the computer said you should do. And here they are. Wear them." So I said, "Well, how do I know that your hearing aid is exactly like you said? Why don't you put me back in the box and test me again with the hearing aid in?" But I did not get that.
I'm with Aetna, so I had to go through some company here and they were terrible. Other than that, I'm happy with them. I have my app and I can adjust it, and for the most part, that works. Every night, you put them in a little case, wait for the green light to go on, get up the next morning, and put them back in. The hearing aids are really good. They're nice. They fit in my ear, and I put them in. Every two weeks, I got to change that little ear guard, and it works. The audiologist was excellent. Every time I call in, somebody answers and talks to me and works with me.
Their price was competitive, but they weren't the cheapest going in. If I hadn't had that other Nation's Hearing, I wouldn't have had another price to compare. I did have another price and when I went back, they dropped their price. But overall, I'm satisfied with Hear.com. My wife likes her hearing aids as well. I'm not happy at the dinner table, though. My wife is right across from me and I'm saying, "What and what?" and she's saying, "What?" Because she has them too. We bought two pairs. In church and everything else, I hear that. I can adjust it for the TV. But it seems that directly across from the dinner table, when somebody's talking, I don't get that real good hearing. That's the part that I wish I had better.
We do want to make sure we get that dinner table experience sorted out for you, because you deserve to hear every conversation clearly — especially the ones right across from you! Difficulty hearing in close, face-to-face settings is something that can often be improved with a fine-tuning adjustment, and we don't want you to keep waiting on that. Please give our customer support team a call, and let's get a proper adjustment scheduled so we can dial in those settings for you. We want to make sure both you and your wife are hearing at your very best.
Thank you again for your loyalty, for bringing your wife on board, and for your honest feedback — it helps us get better every day. We're grateful to have you both as part of the hear.com family! - Ashley, Customer Success Team
Reviewed May 9, 2026
Look into Hear.com and have your ear doctor advise you. They're wonderful, if they work for you. Going with them sounded so simple. Also, I like the smallness of the hearing aids. They don't show outside. I had Meniere's disease in my left ear years ago. For some reason, they had to destroy the balance nerve with ** and went through the eardrum. That right ear inside seems to be smaller so I don't have a problem getting the hearing aid in that, but I have a problem getting it in the left ear. Other than that, they're very easy to put in.
I have figured out how to charge the hearing aids correctly. I wasn't putting them in right, so they weren't getting a full charge. Also, these are black, and I wish they were flesh colored. Other than that, when I put them in and get them in right, they make a big difference. I hear better in church. I sometimes hear a screeching from their sound system. It's not loud, but it irritates and stops my hearing clearly. But I now hear better.
Dear Darlene,
Thank you for sharing your experience and such thoughtful feedback about your hearing journey with hear.com. We’re glad to hear that your hearing aids have helped improve your hearing, especially in environments like church, and that you’ve found them comfortable, discreet, and easy to use overall.
We also appreciate you sharing the challenges you’ve experienced with fit and the occasional screeching sound from the church sound system. In some cases, adjustments to the hearing aid settings or fit may help improve those experiences. Our team would be happy to assist you and review your concerns in more detail. Please feel free to contact us at 888-780-3450 or by email at info@hear.com so we can help.
Thank you again for your honest feedback and for choosing hear.com.
Curtis, Customer Success Team
Reviewed May 8, 2026
I've had some other hearing aids and I wasn't satisfied with them. I first heard about Hear.com on Facebook, and when I got the hearing aids from them. I had a great experience. My life is a lot better. My wife doesn’t have to scream at me since I got the hearing aids. I can hear more clearly and I’m satisfied. People would be happy with it.
Billy, thank you so much for taking the time to share this — it truly made our day! 😊 We're so glad you found us and gave hear.com a try. Hearing that your life is better and that you and your wife can enjoy conversations without the extra volume is exactly why we do what we do. That's what better hearing is all about! We're honored to be part of your journey and thrilled you're satisfied with your experience. If you ever need anything, we're always here for you. Thanks for recommending us — reviews like yours mean the world to our team! - Ashley, Customer Success Team
Reviewed May 7, 2026
Our family has been trying for years to get my husband to buy a hearing aid. Last winter, he tried the Audien hearing aid and it was a blowout. That was all done via mail. Within two days, he knew it would not work for him. So we contacted them and, thankfully, it was quick enough to where they were very receptive to refunding all of our money and we sent the hearing aid back and that was the last time that he dealt with anyone. Prior to that, he went to a hearing center here in Wyoming seven years ago and bought some expensive hearing aids and they just were not what he was looking for. When the Hear.com representative mentioned the increasing technology around hearing aids, we were very interested.
We received a cold call when we were down in Pensacola. The person was positive, not pushy, explained it thoroughly, and the hearing aid was what we were looking for. The first hearing aid, which the person who called us had suggested, was fine. But our hearing expert who we saw decided it was not a good fit for my husband. It kept pulling out because the wires were not appropriate for his size of ears. He suggested a second one that was perfect for him.
For the hearing aid that we got, we felt it was worth it. And it was no more and no less than the hearing aids my husband purchased in the past that are still sitting in the drawer. It was a fight for me to get him to put them on. Now, he would notice right away if he went out in the yard and didn't have them on, he would come back in and put them on. He would notice right away and he would do all the stuff himself, which is great. We already have recommended Hear.com to friends of ours.
Dear Mrs. Widman,
Thank you so much for sharing your family’s journey and experience with hear.com. We understand how challenging it can be to find the right hearing solution, especially after past disappointments, so it means a great deal to hear that your husband finally found hearing aids that truly work for him.
We’re glad our team was able to provide a positive and informative experience from the very first conversation, without any pressure. It’s also wonderful to hear that your hearing expert took the time to make adjustments and find the right fit for your husband’s needs. Comfort and proper fit are such important parts of a successful hearing experience.
The best part of your review is hearing how naturally your husband has adapted to wearing his hearing aids and how much of a difference they now make in his daily life. Knowing that he notices right away when he’s not wearing them is incredibly rewarding to hear.
Thank you again for your trust, your thoughtful feedback, and for recommending hear.com to your friends. We truly appreciate your support.
Curtis, Customer Success Team
Reviewed May 1, 2026
A couple of years ago, I went to Costco, and they gave me a pair of hearing aids, and it was okay for a bit. But then I could still never hear what some people had to say, and I was having difficulty with the TV. And they couldn't get it adjusted. Then I came across the ad for Hear.com, and I thought, “Why not give them a try?” I gave Hear.com a try since they had a trial period. I got the behind-the-ear model, and I like how much I can adjust them so that I can hear the TV. I can always also hear in a real noisy crowd. I can hear what my husband has to say when he's in the kitchen or just sitting across the room for me, ‘cause his voice is one that my hearing has a tendency to the drum.
Their reps were really very attentive. The rep I worked with was very nice, professional, and very knowledgeable. He had given me a suggestion for a little knob on the end of my wire, and that is what I ended up with, being able to hear the best with that one that he had suggested. I would also get check-ins from Hear.com very often to see if there was anything that I needed, and I continued to get them. I am very pleased. They have a very good program that I can control for my phone, and it also seems to work very well all the way around. I would recommend them to anybody.
Dear Mary,
Thank you so much for sharing your experience!
We’re so glad you decided to give hear.com a try and that your hearing aids are making such a meaningful difference—whether it’s enjoying TV, conversations in busy environments, or hearing your husband more clearly from across the room.
It’s wonderful to hear that our team provided attentive and knowledgeable support, and that the personalized adjustments helped you find the best possible fit. Ongoing check-ins and easy-to-use technology are important parts of the experience, so we’re happy to know those stood out to you as well.
Your recommendation truly means a lot to us. Thank you for trusting hear.com with your hearing care—we’re always here if you need anything!
Curtis, Customer Success Team
Reviewed April 27, 2026
My experience with Hear.com has been good so far. They were very efficient and effective. They set me up with a local audiologist who did a great job. I was surprised with my ability to adapt to the hearing aids as quickly as I did and enjoy them. I got one that's behind the ear that has a tube that reaches down into the ear. The quality speaks about the service that they've given me. If you have a great product, but there's no service, then it's not a good product. I'm very happy with the service they gave. It's been a very rewarding experience.
Dear Rob,
Thank you for your thoughtful review. We’re so glad to hear that your experience has been efficient, effective, and rewarding from the very beginning.
It’s wonderful to know that your local audiologist provided great care and that you adapted to your hearing aids so quickly. Hearing aids can be a big adjustment, so it’s especially rewarding to hear that you’ve been enjoying them and finding success with them so early on.
We also truly appreciate your kind words about the importance of service. At hear.com, we believe that outstanding support and personalized care are just as important as the technology itself, and we’re thrilled to know that came through in your experience.
Thank you again for choosing hear.com and for sharing your feedback.
Curtis, Customer Success Team
Reviewed April 26, 2026
My hearing aids are good. They do what they're supposed to do. I'm not a fan of them only because my life was much more peaceful before I got them. But as far as the product, Hear.com's service, and the ease of everything, it was extremely easy. I would recommend the company wholeheartedly.
Dear James,
Thank you for your honest and thoughtful review. We’re glad to hear that your hearing aids are working well for you and that you found the process with hear.com easy and convenient from start to finish.
We understand that adjusting to hearing aids can take time, especially when you begin noticing sounds that may have faded into the background over the years. It’s great to know that despite the adjustment, you’ve been happy with the product and service experience.
We truly appreciate your recommendation and your trust in hear.com.
Curtis, Customer Success Team
Reviewed April 25, 2026
My experience with with Hear.com has been good. I don't have to say “what?” or "huh?" a lot now. However, sometimes I have problems with the charger. It won't charge the right earpiece. But I've noticed that sometimes if I push down on it, then it'll charge. Luckily, it's got the LED lights on it so that it will show me if it's charging or not. Also, the hearing aids are pretty expensive, and not everybody's got enough cash to do that.
Dear David,
Thank you for sharing your experience with hear.com. We’re so glad to hear that your hearing aids have helped reduce those frustrating moments when you have to ask people to repeat themselves.
We also appreciate your feedback about the charger. Our customer support team would be happy to help you make sure everything is working properly. Please feel free to contact us at 888-780-3450 or by email at info@hear.com for assistance.
Thank you again for your honest feedback and for choosing hear.com.
Curtis, Customer Success Team
Reviewed April 24, 2026
Hear.com had a good product. I have the kit. It arrived very quickly and it's very easy to use. Also, I like that I can change things around with my phone. It was a lot of money. But I've had nothing but success with the hearing aids that I purchased.
Dear Timothy,
Thank you for your review and for sharing your experience. We’re so glad to hear that your kit arrived quickly, was easy to use, and that you’ve had such great success with your hearing aids.
It’s also wonderful to know that the ability to make adjustments through your phone has added convenience and flexibility to your experience. We understand that hearing aids are an important investment, so it means a great deal to hear that you feel the product has been worth it.
Thank you again for choosing hear.com and for placing your trust in us.
Curtis, Customer Success Team
hear.com Company Information
- Company Name:
- hear.com
- Company Type:
- Private
- Year Founded:
- 2015
- Address:
- 396 Alhambra Circle, Ste S700
- City:
- Coral Gables
- State/Province:
- FL
- Postal Code:
- 33134
- Country:
- United States
- Website:
- www.hear.com
