Unitron Hearing Aids Reviews

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About Unitron Hearing Aids Reviews

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Unitron’s 20 models and multiple technology levels give customers a wide array of options. Unitron hearing aids include receiver-in-canal, behind-the-ear and in-the-ear models. After visiting an audiologist, customers can test out any Unitron hearing aid for 30 to 60 days with the FLEX:TRIAL program. All Unitron hearing aids come with telecoil technology and a three-year warranty.

    Pros & Cons


    • Three-year warranty
    • 20 design options
    • Bluetooth compatibility
    • Free trial period


    • Confusing aid descriptions online
    • Not available online

    Bottom Line

    Unitron offers 20 models of hearing aids at all levels of price and technology, including Bluetooth and telecoil. Though it doesn’t ship to consumers, you can buy from an audiologist and enjoy a free trial and three-year warranty.

    Featured Reviews


    I am on my second set of Unitron hearing aids. ... Looking back over the last 4 years I can count all my problems of any sort on one hand. ... The remote control is outstanding - ...

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    I have been using the very expensive Unitron Maxi Yuu for 5 or more years. They are my first hearing aids and have been trouble-free. ... My audiologist also sent each one back fo...

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    What is Unitron?

    Unitron offers a variety of different innovative hearing aids and accessories to help adults live safer, more productive and independent lives. Unitron's FLEX:TRIAL program lets users try hearing aids at home for 30 to 60 days before committing.

    Unitron's hearing aids can be paired with your phone and TV and come with rechargeable batteries. While you can’t buy Unitron hearing aids online, there are helpful hearing loss experts at Unitron hearing aid locations across the country that can help you navigate your hearing device options.

    Unitron hearing aid models

    Unitron offers 20 hearing aid models. Each model line has a wide range of tech levels that allow customers to choose a hearing aid based on the severity of their hearing loss, budget and preferred features.

    Every one of Unitron’s hearing aids includes patented technology that cuts through the ambient noise of listening environments. Additionally, every Unitron hearing aid comes with a tinnitus masker to treat tinnitus symptoms.

    Unitron’s Moxi hearing aids
    Unitron’s Moxi model is its only line of receiver-in-canal aids. They use a thin plastic tube that starts in the hearing aid, comes out over the outer ear and goes into the ear canal. The Moxi hearing aid is designed to look sleek and discreet, and it comes in eight different models.

    Of these models, only the Moxi Jump R includes a push-button, telecoil, a rechargeable battery and Bluetooth capabilities. The Moxi Kiss and Moxi Now have none of these features.

    Unitron’s Stride hearing aids
    As one of Unitron’s behind-the-ear hearing aid lines, the Stride class features intuitive controls and is durable enough to keep up with your active lifestyle.

    Every Stride model includes a push-button. All but the Stride P R use telecoil, and all but the Stride P Dura have Bluetooth capabilities. The Stride M R and the Stride P R are completely rechargeable.

    Stride M is one of the newest models in the Stride class, and the Stride P is a stylish behind-the-ear aid that provides users with dual controls. Stride P Dura is moisture-resistant and designed for durability.

    Unitron’s Max hearing aids
    There are two models in the Unitron Max series: Max SP and Max UP. Both have ultrapowerful batteries designed to last. These are ideal for users with severe to profound hearing loss and can be personalized to individual listening preferences. Like the Stride models, Max hearing aids fit behind the ear.

    The Max SP and the Max UP have a push-button and use telecoil technology. No Max hearing aids have rechargeable batteries or Bluetooth compatibility.

    Unitron’s Insera hearing aids
    Unitron designed the Insera line to make every sound as natural as possible. This in-the-ear hearing aid model is discreet, and the sophisticated EarMatch process helps the user find the perfect hearing aid for their ear. Insera hearing aids offer multiple receiver options, and their batteries last 20% longer than other models.

    The Insera is available as any in-the-ear design, including completely-in-canal, half-shell, full-shell and mini-canal styles. Each design includes a custom battery, push-button and telecoil technology. None of these styles are available with Bluetooth or rechargeable batteries.

    Unitron Hearing Aids cost

    Unitron's hearing aid prices start at $1,400 and rise to $4,000 for premium devices with more advanced technology. A basic T500 model may be enough to restore minimal hearing loss, but those with profound hearing loss may need a more advanced model, such as the T Pro.

    It's essential to consider accessories like batteries, chargers, TV connectors and remotes when budgeting for hearing aids. While Unitron's personalized hearing test is free, repairs and reshelling services cost anywhere from $95 to $190 per aid.

    How to buy a Unitron hearing aid

    The first step in buying a Unitron hearing aid is to take the company's personalized hearing test. You can take the free, three-minute hearing test on its website to gauge the severity of your hearing loss. After the test, schedule a call to speak with a Unitron hearing aid customer service representative. You can't buy the hearing aids online, so you must schedule an appointment with a Unitron hearing specialist near you.

    During this appointment, you speak with a hearing aid expert about the challenges you face with everyday hearing. Once you choose a model, you receive devices to test for two weeks with no obligation or money down. Unitron representatives offer helpful tips on how to maximize hearing with the devices during this time.

    After the trial, schedule a follow-up appointment so a hearing care professional can analyze your data, answer any questions and come up with a custom hearing solution.

    Unitron hearing aid FAQ

    Are Unitron hearing aids rechargeable?

    Yes. Unitron allows you to switch disposable batteries for rechargeable batteries at any time. You can connect hearing aids to the rechargeable base and power them while sleeping. This allows you to have fully charged hearing aids for the entire day without worrying about the battery going dead.

    Does Unitron repair hearing aids?

    No, but Unitron offers a variety of troubleshooting options on its website, including a guide with answers to common questions. If your problem isn't listed in the troubleshooting guide, the company recommends contacting your hearing care professional for repairs.

    How do I clean my Unitron hearing aids?

    You should clean your hearing aids every day. Use a soft cloth or tissue to clean the outside, but never use alcohol or cleaning solutions. You can use a dehumidifier kit to prevent moisture from entering and damaging the components. Never use a sharp object to clean wax from hearing aids; instead, use a wax loop or brush.

    It's essential to store hearing aids in a cool, dry place and open the battery doors when they're not in use. It's also recommended to keep hearing aids away from hair dryers and car dashboards, which heat up quickly. It's important to remember not to get hearing aids wet. While Unitron hearing aids are durable, avoid dropping or banging them on hard surfaces.

    What hearing aid accessories does Unitron offer?

    You can maximize the benefits of Unitron hearing aids by combining them with a variety of accessories. If you have a Moxi All hearing aid, use the Remote Plus app on your phone to share data about your hearing instruments and easily change programs and control the volume. Other accessories include TV connectors, rechargeable kits and remotes that let you discreetly and easily adjust the volume.

    Is Unitron a good hearing aid?

    Unitron sells 20 hearing aid models at varying technology levels and offers a hearing aid for many needs and budgets. Unitron has behind-the-ear, in-the-ear and receiver-in-canal models, each with telecoil technology and many with Bluetooth compatibility. Unitron backs their hearing aids with a three-year warranty. The company also lets you test any device with a 30- to 60-day free trial. Unitron does not sell hearing aids directly to consumers, so you must visit an audiologist to purchase them.

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    Page 1 Reviews 0 - 10

    Reviewed Jan. 24, 2023

    I have had mine for 1 year now and would not be without them. I bought the bottom of the line the Moxi move r3. I get up @ 6:00 in the morning and never take them off. if up till 2: A.M. They beep me to recharge them. I have a $200.00 cellphone and they Bluetooth to it just fine. My car connects to the cellphone and It is hands free talking while I drive!!! I may look into upgrading the software on what I have? IT IS AMAZING WHAT I HEAR WITH MY HEARING AIDS. I have had friends with prefect hearing try them and say the sound they make is better their own, Marty.... it

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    Reviewed June 4, 2022

    I got my first Unitron BTE hearing aid in 2007 for the right ear and one for the left ear the following year. I have been using them for the past 15-16 years without any problems from day one. Maybe I have to replace them, but if they work, why change. Am I one of the lucky users?

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      Customer Service

      Reviewed Feb. 10, 2022

      I purchase my 8000 dollar hearing aids from a provider 4 years ago. She has gone out of business. The hearing aid I have Moxi All is no longer made, and the batteries are also not made. I have a product I cannot use. I called their consumer help line and they told me there was nothing they could or would. I spoke to Dan and Jill.

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      Customer Service

      Reviewed Nov. 3, 2021

      I purchased this less than adequate product on the recommendation of a family member. In three years, I have visited two of the company's facilities at least a dozen times trying to correct the inefficiency of these hearing aids which have never worked to the standard I was given to believe. The company has been of no assistance or communication whatsoever even though I have sent the aids back to them directly for repair. Instead, they sent them in return back to the less than qualified retailer whom I had never received any satisfaction from. I would never recommend this brand of hearing aid.


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      Reviewed Feb. 13, 2021

      My first set and I went with the smaller aids that come with a remote for adjusting volume and type. If I would have known better I would have gone with the ones that adjust at the ear for the convenience. Carrying the remote is a pain.

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      Reviewed Feb. 28, 2020

      I purchased rechargeable hearing aids about a year and a half ago. I was told the battery life would be about five years and each charge should last about 36 hours. In reality, the charge never lasted 36 hours even when new, and within 2-3 months the charge barely lasts 10-12 hours. Unitron will not replace the hearing aids. The only thing they will do is replace the rechargeable batteries when needed. I would never recommend this product.

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      Reviewed Nov. 26, 2019

      Unitron hearing aids are CRAP. I spent the money and got the best they had to offer with all the bells and whistles and they kept cutting out, even a waitress standing 2 ft from me I couldn't hear them, I kept hearing the it's the wax, let's adjust blah blah blah. I've been back to my audiologist umpteen number of times, I even got them sent back and still they keep cutting out and these are cleaner than when I got them, they are actually worse for my hearing than if I didnt have anything in them at all, the app is crap too no features sometimes connects sometimes not... I recommend NOT spending any money or time into these they are nothing but a pain and not worth the hassle... I wish I could give less than 1 star.

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      Reviewed Nov. 13, 2019

      I have been using hearing aids for 21 years now. I have used analog In the ear, and behind the ear too. I have been playing the guitar in Church since 2005. None of the old analog hearing aids bothered at all for my playing. I have tried always to spend the least, comparing prices and going to where I had to, in order to find affordable good hearing aids. I have even purchased through eBay from other countries. Was using Resound PL 80 for a few years, worked well and still are after 5 years. Last year I decided to buy modern good hearing aids with streaming artifacts and all that. I spent $3,200.00 for the T Insera 600 Unitron Hearing aids recommended by my Audiologist.

      I have had them for a year now. In the past year I have gone to the audiologist around six times trying to program them so that I can play the guitar. It is impossible. My Audiologist has tried so hard. The last time, around 3 months ago she even had a technician from Unitron assist her to try to help me. No way that I can even use those hearing aids in church with the sound system on. It is HORRIBLE. I’m hardly using them in daily life. If I’m watching TV and turn on a fan, I can’t understand anything from the TV, no matter what program I use in the hearing aids. Sounds are distorted, music doesn’t even feel like music.

      I have severe to profound hearing loss but LOVE music. Worship music is my passion and playing the guitar, ukulele and whatever instrument I can learn. I’m always back to the Resound PL80 programmed for me from England for less than 200.00 by an eBay technician, maybe even refurbished. The T Insera 600 are functioning, I take care of my hearing aids and have them for years. But I feel that I spent too much for what I thought was better and turned out a waste of money. More expensive is not really better. I appreciate my Audiologist’s hard work and effort but I will never again buy Unitron.

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      Reviewed Nov. 1, 2019

      Hearing aids cost $5,000. With 2 years left on the warranty Unitron is telling us they cannot replace a faulty hearing aid. We have been told that the problem is ear wax. The aids were sent to be repaired. We picked them up, on the way home they malfunctioned again. Took them back a few days later and were again told ear wax. Using a 12 year old Starkey hearing aid has been our only recourse. The Starkey is still working with no "ear wax" issues. The sound is not as clear as a properly working Unitron, but at this point all we have is a $2,500 earplug. Customer service from both Unitron and Foust Audiology has been the worst I have experienced. Biggest waste of $5,000 ever.

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      Reviewed Oct. 18, 2019

      It is a wonderful hearing aid, however, I purchased an Apple XR phone only to discover I can no longer link my hearing aids. I contacted Unitron only to hear nothing but crickets. My audiologist indicated they heard from Unitron that a fix was being worked on, but that was some time ago.

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        Unitron Hearing Aids author review by Kathryn Parkman

        With 20 models of hearing aids, Unitron caters to people with every level of hearing loss. Each hearing aid comes with a three-year warranty and a free trial period. Financing may be available through your local provider.

        • Products: This company sells 20 models of hearing aids across four lines: Moxi, Stride, Max and Insera. These models include receiver-in-canal, behind-the-ear and in-the-ear configurations. Custom styling is available with the Insera, including an invisible hearing aid model.

        • Features: The Moxi and Stride models have rechargeable batteries and Bluetooth compatibility with several audio sources. Most models have a push-button, and many have telecoil technology. With each model, you choose a technology level that caters to different levels of hearing loss and need.

        • Trial and warranty: Unitron hearing aids come with a 30- to 60-day trial and a three-year warranty.

        • Locations: These hearing aids are sold at local audiology clinics across the country. Visit Unitron’s website to find a provider near you.

        by Kathryn Parkman Senior Staff Writer, Home Services

        Kathryn writes about topics important to both homeowners and renters, including security systems, pest control, solar panels, warranties and more. Her goal is to demystify complex purchases and empower readers to make informed decisions. Before ConsumerAffairs, she earned an English degree from Northeastern State University and worked in community journalism and digital marketing for several years.

        Unitron Company Information

        Company Name:
        Unitron Hearing Aids
        14755 27th Avenue
        North Plymouth
        Postal Code:
        United States

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