Hear.com Reviews

I was searching online and found that Hear.com is good. I had a very good experience with their customer service. I like that it was easy and they kept in touch very well.

Initially, a rep from Hear.com called me, and I had no problem with her. However, I wasn't happy with the office people where I went. I set up an appointment to have the hearing test and didn't like the attitude of the rep on the phone. She sends me the comment, "You know our hours. You knew them before you signed up." They're only open around 8:30 to 5:00 and I had a very hard time getting there at that time. Then it took me a long time to order the hearing aids, and I had problems when I got them.

I've worked with Hear.com for a couple of months now. The audiologist was great. I really liked her. Their reps were really good as well, and I had no issues with them.

They’ve all been really excellent and helpful at Hear.com and I'm very happy with them. I’d definitely recommend them. I have the hearing aid that goes in the ear canal and having a hearing aid really helped a great deal.

I'm doing well with my hearing aids from Hear.com and it's been great. I'm very satisfied. I went with the smallest behind-the-ear style. There were about four types that were recommended to me based on my hearing characteristics and I chose the one that was the most advanced and consequently the most expensive. I've had a number of appointments with them and I'm getting very close to my hearing prescription. I'm hearing much better now and I'm very comfortable with my hearing aids. In fact, I've even gone to bed a few times with these things and then realized that I had these on when I got to bed. Craig from Hear.com has been in contact with me to see how I'm doing and to ask if he can provide any further help. But the real asset here has been a guy named Don at Modern Hearing Solutions in Powell, Wyoming who personifies my experience with Hear.com. He has been absolutely terrific.

I called Hear.com and spoke to Nicole and she's fantastic. I would recommend Hear.com.

I haven't been wearing the hearing aids I got from Hear.com much as I'm lazy about putting on the aids. They itch me and I can't get the right one in. It doesn't want to stay in and I'm always having to pat it to see if it's up there. I don't want to lose them and I think it needs some adjusting. The wire is too short or too long and it doesn't fit snugly. I'm sure the hearing aids are good except that one that I'm having trouble with. Also, I still can't catch a lot of conversation that I was hoping that I would be able to but I know it's not going to be 100% and I understand that.

My Hear.com hearing aids are working fine. Now, I hear a little better. It's not perfect but it's helping. Their place is really close to where I live and I had a great experience with the customer consultant. The process was very easy and they did it all quickly, too. I would definitely recommend them.

My wife has been on me for a couple of years about getting hearing aids. My sister ended up getting hearing aids and she made recommendations for me, but I thought I'd try Hear.com. Their website was very simplified. The gentleman I spoke to was very knowledgeable and helpful. He gave me a lot of information to help me understand what the procedures were and what to expect. Also, what really got me was the 24-month free financing. Basically, it worked out good because I love these hearing aids that I got. I love the fact that I can control them with my iPhone. I've got several friends that I've made some recommendations to and have shown them the hearing aids and how the app worked on the phone. I've also actually lost one of my hearing aids and the app helped me find it which is just fantastic. I'm highly satisfied.

Awesome. I'm hearing a lot better with my hearing aids from Hear.com. I'm still getting used to them with a little tweaking here and there, but all in all, they're very good and I'm very pleased with them. I would recommend Hear.com to anyone.

I've been using hearing aids for about 12 years and now I've got an over-the-ear from Hear.com. I've had a good experience with the Hear.com customer consultant. I was sent to a well-qualified audiology place where the rep showed me some hearing aids and recommended one. I talked to Gina at Hear.com and we talked about price. Their pricing is a little less than other hearing aids I've got in the past. It took 2-3 days before I got the aids. They treated me good and have come through with what they said they were gonna give me very responsively.

Hear.com's hearing aids are appealing. Their techs have been very good and very attentive. They've been very responsive to everything I've needed and very gracious in extending me a little bit of extra time to evaluate the device I was testing.

I've had a wonderful experience with Hear.com. I came across them when I was looking for a place that would do a free hearing test - a good one. And Hear.com provided that. Their customer consultant was unbelievably good. She was extremely in touch and helpful. With my hearing aids, I can hear my grandchildren talk and can listen to Pandora all day long. If I'm listening to the radio and a call comes through, the radio fades out. I get a ring and just hit a button to answer the call. I have the Bluetooth capability and it's really neat.

I can hear better with the hearing aids from Hear.com. The one that pointed me in the direction I needed to go was the place where I got the hearing aids, Berks Hearing Specialist. Lathan, the sales rep, was very nice and I'm pleased with my experience. I would definitely recommend Hear.com.

They've done a good job. I didn't have any problem going through their website and their customer consultant was great. I had good relationship with him.

The reps at Hear.com were pleasant to deal with but they're never specific about pricing. I was told that it would be one thing and they charged my credit card. Then, down the road, the insurance didn't pay as much as I thought they would. I said I'm not paying anymore and right now, I'm still not sure if the financial part has been squared away yet. Moreover, they would call me that the audiologist that I was referred to would give me the pricing while I never received it from them. It never seemed like I could get anything straight from Hear.com also, not even a good old email with real numbers in it, and it's disappointing that way.

The reps from Hear.com were great. The lady at the desk and the man I talked to were both very nice, knowledgeable, and helpful. However, the hearing aids don't do much for me. I got the $6,000 ones and the batteries are always dead. I tried them once, and didn't use it for about a week, then the batteries were dead. My wife also tells me my hearing isn't any better. I got friends that have $300 ones and they work perfect. I don't know what's wrong. The experience was good and I'm satisfied with the people that I worked with. However, the hearing aid just doesn't work out for me.

I had an excellent experience with Hear.com's customer consultant. She was very attentive to all my needs and was calm getting back to me. It was an all around great job. I would recommend them to anyone.

Hear.com's pricing was good and the doctor was very kind, compassionate, and helpful. However, I have not purchased from them. I tried to start the process, but I came to find that the HR person where my husband works, misinformed us on our insurance. I was told since February that my insurance was supposed to have covered the purchase on hearing aids for my husband and for myself, and then the last two weeks of December at the very last minute, we finally got a hold of somebody and found that I was not covered. Hopefully, something will work out better with the new insurance that I have. I'm just going to have to start all over again.

It's very challenging with all the different products out there to know where to go. Hear.com took care of that for me and sent me to a very good place. They arranged for me to go to a hearing specialist. I got the hearing aids in my ears right now and they're working fine.

I liked the prices at Hear.com and their consultants were well-versed in the hearing aids. The guys at the place that I picked the hearing aids up from has been working with me really well. I'm very hard to fit and my hearing is very unusual. They said they only had one other person with the hearing like mine. When they take out some of the tones, it takes out too much. I'm supposed to go back next week and they're gonna tweak the hearing aids some more. My experience has been good with Hear.com. I have recommended them to several people.

It's been a great experience all the way around with Hear.com. I have the in-the-canal hearing aid. It was a bit on the expensive side and took me ten days to get them. Ted, the audiologist has been great. He's working with me to get these things settled in and tuned up. I see him practically weekly so we can get it fine-tuned to where it's just right. I've been very happy. It's been a good and wonderful service and just awesome.

I told Hear.com the brand of hearing aid I was interested in and they gave me a number of providers, one of which I wasn't aware of, which I went to. They actually set up the appointment with the hearing aid provider. I went there and had a hearing aid test and selected the hearing aids. Hear.com did a good job of following up, checking with me, and providing me with information and answering any questions that I have. I'm very satisfied.