Oticon Hearing Aids

Oticon Hearing Aids

 3.6/5 (390 reviews)

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Overall Rating3.6 out of 5
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About Oticon Hearing Aids

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Oticon hearing aids come in several innovative models with many available add-ons. The company’s technological features, such as the OpenSound Optimizer and OpenSound Navigator, help eliminate whistling and balance sound in ambient environments. Some models offer rechargeable batteries, Bluetooth connectivity and tinnitus relief.

    Pros & Cons


    • Styles for kids
    • 2.4 GHz Bluetooth tech
    • Tinnitus SoundSupport
    • OpenSound Optimizer


    • No online info about financing
    • Doesn’t sell directly to consumers

    Bottom Line

    Oticon has seven lines of hearing aids in various styles and up to 12 colors for kids and adults. Some come with Bluetooth and tinnitus-relief technology. Since Oticon doesn’t sell to consumers, users buy from audiologists.

    Top Oticon Hearing Aids Reviews

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    Rated with 5 stars

    I have had my Oticon OPNs for almost 3 years now. It has made talking in social groups MUCH less stressful - I no longer have to watch people's lips and concentrate to understand ...

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    Rated with 5 stars

    I am a professional Spanish interpreter; hearing is crucial. My audiologist recommended [Oticon]. I have had them for nearly two years with no problems. The difference in hearing ...

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    What is Oticon?

    Oticon sells some of the most innovative hearing aids on the market. Oticon has been in business since 1904 and offers hearing solutions for a variety of hearing loss issues affecting people of all ages. It also sells hearing aid accessories and solutions for issues such as tinnitus. Oticon hearing aids can connect to your phone or TV to make these devices easier to use. Authorized Oticon hearing care professionals have offices all over the U.S.

    Oticon hearing aid models

    Oticon offers seven different model lines of hearing aids, including behind-the-ear, in-the-ear and receiver-in-canal devices. Most models, including the Xceed Play and Opn Play, are available in a variety of colors. The company helps provide tinnitus relief with patented technologies like Tinnitus SoundSupport, and it makes hearing aids available for veterans through Veterans Affairs Clinics.

    Oticon Xceed
    This powerful behind-the-ear hearing aid is great for those with severe to profound hearing loss. It connects to any smartphone and many other accessories using 2.4 GHz Bluetooth technology. The Oticon Xceed is available in two styles and seven different colors.
    Oticon Xceed Play
    This hearing aid is for children with severe to profound hearing loss. It is durable and designed with active children in mind. The company builds it with hypoallergenic materials, and it has an LED light that confirms the battery is properly functioning. Oticon’s Xceed Play is available in 12 colors.
    Oticon Opn
    Oticon Opn is Oticon’s highly customizable line of hearing aids. These hearing aids decipher accurate information about what’s around you rather than just isolating one voice. Oticon’s Opn hearing aids are available in eight colors as receiver-in-ear, behind-the-ear and in-the-canal models. This line features Oticon’s invisible-in-the-canal hearing aid as well.
    Oticon Opn S
    The Oticon Opn S is a rechargeable hearing aid that comes with 2.4 GHz wireless technology and OpenSound Optimizer to remove the annoying whistling that is characteristic of some hearing aids. This line comes in receiver-in-the-ear and behind-the-ear styles.
    Oticon Opn Play
    This discreet hearing aid helps children with hearing loss adapt to their environment. OpenSound Navigator technology helps a child understand speech in noisy classrooms. This line comes in 12 colors and is available as a receiver-in-the-ear and behind-the-ear hearing aid.
    Oticon CROS
    The Oticon CROS is designed for those with single-ear deafness. Its OpenSound Navigator technology balances out sound. The CROS is a receiver-in-canal model available in seven colors.
    Oticon Siya
    The Oticon Siya lets you stream music and connect to your TV with 2.4 GHz Bluetooth technology. This line is available in nine styles, including in-the-ear, in-the-canal, receiver-in-the-ear and behind-the-ear.

    Oticon hearing aid prices

    Oticon hearing aids range in price from about $1,800 to $4,000. The final price varies based on the type of hearing aid and the features and accessories you choose. Hearing aids with high-end features typically cost more. These features add to the hearing aid price but provide more help with specific types of hearing loss or with hearing loss of greater severity.

    How to get an Oticon hearing aid

    Oticon hearing aids can be purchased from hearing care centers that are authorized Oticon dealers. Usually, the hearing care center performs hearing tests or other diagnostics that help you choose the best hearing aid for your needs. Each center has different financing and discount programs, so ask about these during your consultation. Some hearing aid care centers also sell batteries and help troubleshoot and care for your hearing aid.

    Oticon hearing aid FAQ

    How long do Oticon hearing aids last?

    The lifetime of any hearing aid depends on the way it is worn and used. In general, in-the-ear hearing aids don't last as long as behind-the-ear hearing aids because they are exposed to more moisture, sweat and earwax. Expect in-the-ear hearing aids to last about four or five years. Behind-the-ear hearing aids last longer — about five to six years.

    Does Costco carry Oticon hearing aids?

    No. Costco carries several different brands of hearing aids, but it does not carry Oticon hearing aids.

    What is the application process for Oticon hearing aids?

    The application process to get an Oticon hearing aid varies by hearing care center. Typically, you need to make an appointment with the hearing center, discuss your needs and get a hearing test. You may also get a hearing aid fitting. Your local audiologist gives you everything you need to get an Oticon hearing aid.

    Can Oticon hearing aids be repaired?

    Yes, Oticon hearing aids can often be repaired. Ask the hearing care professional who sells you the hearing aid about needed repairs. There is also a troubleshooting guide under the "Support" section of Oticon’s website.

    Is Oticon a good hearing aid?

    Oticon has a wide range of hearing aid models, including special designs just for kids or people with single-ear deafness. Its Tinnitus SoundSupport helps anyone with tinnitus. With Bluetooth connectivity, rechargeable options and patented OpenSound technology, Oticon’s hearing aids are sophisticated and a strong choice for anyone with hearing loss.

    Oticon Hearing Aids Reviews

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    • Rated with 5 stars
    • Rated with 4 stars
    • Rated with 3 stars
    • Rated with 2 stars
    • Rated with 1 star

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    Page 1 Reviews 0 - 10
    Rated with 2 stars
    Verified Reviewer
    Original review: Feb. 24, 2023

    To start with at $2500 an ear I expected better support from the company and a little more on the basic technology. 1st. When I stared using their hearing aid products, I needed help with the technical side of connecting to my devices. I contacted support, but even now as I write this, they still haven't replayed. Complete failure on their part. 2nd. At the price point I expected a much better app. More features and more adjustments for sound quality when connected to sound or auto/ visual devices. Yes at $2500 an ear they should be made to produce the best sound quality there is for entertainment via electronic devices. You can get better sound quality and adjustments in an app from a gas station set of headphones.

    3rd. The charging box for the devices. Why doesn't it have a better way of locking and securing the lid when closed. Would some sort of clasp or latch be to much to ask. I don't think so. Seems Oticon is more concerned about style than they are about security. My charging box recently fell from a self. It flopped open and now my left ear hearing aid is gone. Ever lose $2500? Well do to the lack of a 5 cent latch I'm out $2500. The hearing aids themselves are good. But at $2500 an ear they better well should be. However, they completely miss the mark when it comes to other areas of the complete package. And that's the fault of the design team and engineers. Overthinking the problem and NOT going back to the basic questions when it was in development. All together as a complete package. I would rate it 2 out of 5. Too expensive for what you get.

    3 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Dec. 7, 2022

    I have had a pair of Oticon Hearing aids for just over four years. During that period, I have had to return the hearing aids five times: two for the left unit and three for the right unit. One of the repairs was due to water getting into the hearing aid and was my fault. The rest were electronic failures. Each time I would be without a hearing aid for 2 1/2 to 4 weeks. Most recently, the microphone failed on the left unit and, as the hearing aids are no longer under warranty, the repair cost $600.00. My hearing aid provider agrees that this number of failures in the units is not acceptable; they have suggested I look at an alternative brand when I need to replace the Oticon units. I will.

    8 people found this review helpful

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      Rated with 2 stars
      Verified Reviewer
      Original review: March 10, 2022

      Overall I am seriously disappointed in Oticon. I purchased the hybrid rechargeable & regular battery Oticon miniRITE hearing aids for $6,000 in 2018. Their software is very difficult for audiologists to program and Oticon is doing nothing to support replacement rechargeable batteries. These rechargeable hearing aids have better sound quality when using rechargeable batteries. Oticon tells me to speak with my care provider regarding batteries & software programming. I went through 5 Kaiser audiologists, none are trained in programming the software, and Oticon will not allow me access to the software.

      I changed my health network, found a wonderful PAMF Audiologist who quit during COVID. I cannot find an Audiologist who can accurately program Oticon software. I also have to take a chance and purchase rechargeable batteries ($65 each) from Roit Energy (Z-Power) who says Oticon will not support them in supplying batteries even though they took over the company who used to supply Oticon. If anyone has ideas on a good Audiologist or rechargeable please let me know!

      12 people found this review helpful
      Rated with 2 stars
      Verified Reviewer
      Original review: Jan. 26, 2022

      I expected more for what I paid for the Oticon S hearing aids. They fit poorly, constant noise and feedback and they did not improve my tinnitus as they claim to do. I can now see why they are ranked #5 and I’m also disappointed with the manufacturer’s lack of interest to help me resolve my issue with the clinic. No concern or care after the sales transaction. Will be looking at another manufacturer for my next hearing aids.

      17 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Jan. 11, 2022

      I have had Oticon Hearing Aids for quite a number of years however the last 2 years the TV Streamers are a waste of time. The Streamers don't work well through the APP. You are constantly connecting to the TV Streamer every few seconds. It is so frustrating I am now changing brands. I have spoken to Oticon. They cannot resolve the issue. Thanks Oticon.

      10 people found this review helpful
      Rated with 2 stars
      Verified Reviewer
      Original review: Sept. 15, 2021

      This is the second pair of Oticon hearing aids I have had in 2 years after losing one due to mask wearing and the elastic. With this second pair I am constantly having one aid, or the other, just stop working. The setting from Regular or 'P1-General' to the TV setting, called 'TV Adapter/EdulMic' changes by itself without any effort on my part. With the first pair of the Oticon I bought the recharge battery but opted out of that feature with the replacement. Too often the battery would go dead mid day or early evening, which leaves one high and dry. Back to this pair, I am disabled person, 80 years of age, not physically active, so I do not see any particular reason for the aids to stop working. Recently I discovered the world of Audio books so it is really frustrating when one aid just stops, leaving me one eared so to speak.

      I have been back to the place I purchased my hearing aids from for the last 15 years and they tell me there is nothing wrong with my aids. They suggest perhaps the battery compartment door is not fully closed. A strange idea since it was working for 2 or 3 hours and then quit. I am not sure which is worse, having them stop working or being told there is nothing wrong, when there obviously IS something wrong. I do not like to be considered feeble brained because I am older. The other side of the coin is I love the TV speaker/hearing aid option. I can hear the TV through the hearings aids, which is really nice. At least when they are working. I forget how loud the TV speakers have to be for me to be able to hear it comfortably. I do not think this stopping working is a regular thing but it does not make the problem any less frustrating. I have had this pair since August of 2020. They replaced a pair that was 3 years old and that pair did not have this issue.

      10 people found this review helpful
      Rated with 5 stars
      Verified Reviewer
      Original review: March 26, 2021

      I wanted to share an experience that highlighted additional value of my Oticon hearing aids. Unfortunately lost one recently out running errands, but where? The GPS "find my hearing aids" feature allowed me to track it down inside a very large grocery store, which was only 1 of several stops I had made that afternoon. Highly recommend these for sound quality and extra features like this one, saved the day!!

      29 people found this review helpful
      Rated with 4 stars
      Verified Reviewer
      Original review: Feb. 20, 2021

      The filters included for different settings (outdoor, restaurant, etc) really do not help. On the other hand, it is possible for me to buy my own filters and clean these myself without needing to return to the hearing center.

      11 people found this review helpful
      Rated with 5 stars
      Verified Reviewer
      Original review: Feb. 13, 2021

      I am profoundly hearing impaired and this is the only brand I know of that can help. I have been wearing them and upgrading every few years for about 20 years. I have shopped with several audiologists and came back to the one I found 15 years ago. He prescribes many brands.

      12 people found this review helpful
      Rated with 4 stars
      Verified Reviewer
      Original review: Feb. 11, 2021

      It is difficult to assign fault as to where to assign success or failure in hearing aids because so much is dependent on the personal cause of hearing loss - nerve damage, structural issues, etc.. I have owned three different brands of hearing aids and Oticon has improved my hearing the most. The ambient noise suppression is the best of those tried. The selective volume control for my hearing still needs improvement. Get the best audiologist because they can get the most out of the instrument..

      25 people found this review helpful

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        Oticon Hearing Aids author review by Kathryn Parkman

        Oticon has seven lines of hearing aids, including two models for children and one for those with single-sided deafness. Local Oticon sellers can provide information about hearing aids prices and financing.

        • Products: Seven model lines are available, including receiver-in-ear, behind-the-ear, invisible-in-canal, in-the-canal and receiver-in-ear styles. Two models, the Xceed Play and Opn Play, are specifically for children and teens, and one model, the CROS, is for people with hearing loss in one ear.

        • Features: Available features include smartphone connectivity, Bluetooth compatibility and rechargeable batteries. The company’s OpenSound technology isolates important audio and removes ambient noise and annoying whistling. Tinnitus SoundSupport can be added to most hearing aids. Some models are also customizable, and each has between seven and 12 color options.

        • Trial and warranty: Risk-free trials may be available. Talk to your local provider.

        • Locations: Oticon hearing aids are sold by local audiologists. To find one near you, visit Oticon’s hearing clinic locator.

        by Kathryn Parkman Senior Staff Writer

        As a member of the ConsumerAffairs Research Team, Kathryn Parkman believes everyone deserves easy access to accurate and comprehensive information on products and businesses before they make a purchase, which is why she spends hours researching companies and industries for ConsumerAffairs. She believes conscious consumption is everyone's responsibility and that all content deserves integrity.

        Oticon Hearing Aids Company Information

        Company Name:
        Oticon Hearing Aids
        580 Howard Avenue
        Postal Code:
        United States

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