Oticon Hearing Aids Reviews

Absolutely junk. Owned them for a year and have sent them back to the manufacturer four times for repair. They refuse to send a new pair and won't tell my audiologist what is malfunctioning in them.

I will never buy Oticon again. First, they are very expensive. Second, they seem to be programmed to fail just past the warranty period. I made a bad decision with this purchase. I will not make that mistake again. Cannot recommend. 👎

Review Title: $6K+ Defective Medical Device & Absolute Silence from Oticon Corporate. As a practicing vascular surgeon, I depend on flawless hearing to operate safely. The Oticon devices sold to me via Dr. Gary **’s office (priced in the premium $6,000 to $7,000 tier) have proven to be an entirely inferior, defective product that fails to meet basic operational standards. From the first week of receipt, these hearing aids failed to function or hold a proper charge. The devices routinely engage in a disruptive, continuous feedback loop—emitting matching beeping sounds back and forth to each other before spontaneously shutting off entirely. This is a daily occurrence, forcing me to abandon them and revert to my old hearing aids just to perform my medical duties.

I have used Oticon for 11 years, when I first started they had good turn around on service. I turned in a pair on May 5th 2026. As of today May 15th no news. When you can't hear that is a long time to go with out your equipment that I spent over $350 for repairs. It seems like as the years go by they take longer to repair. This is my last Oticons. Not getting repairs in a timely manner is unacceptable. Under a week should be the norm.

Oticon hearing aids suck. For the amount of money that I paid for them it is outrageous that they don’t last longer. My hearing aids chime 100 times a day. First the volume drops then the right hearing rings then the left. This feature should NOT exist. My audiologist said it would cost me $400 each to fix the constant chiming. I look for another brand and I’ll be sure to tell everyone to find some other brand.

Updated on 09/27/2025: I have I spoke to John today in Canada who was not too much help. He said to restart Bluetooth and to do some things to stop them from BLE going off my bluetooth on my phone. These are nothing but Denmark made garbage. Their motto should be money first. They do not care ABOUT CUSTOMER SERVICE. Made by a bunch of idiots. DO NOT buy these. Customer service is terrible.

I have had a pair of Opn S1 miniRITEs almost 7 years and they have worked very well. I have my audiologist adjust them about every two years. They were sent in for repair just before the warranty expired and refurbished by Oticon. Otherwise, they have performed very well. I wear them daily and am very happy with the product.

I love my Intent 1s. They have been a huge improvement in sound for me in background noise. I feel more involved in the conversations than before. I would recommend to anyone going to HearingLife and purchasing the Oticon Intent1.

I purchased the Oticon Own IIC Hearing aids in 2023. The only good thing I'll say is that they are nearly invisible. After several months, they began to stop working intermittently. I had to send them back to the company for a rebuild. They have never stayed in my ears very well despite having them supposedly made to fit my ear. After talking or chewing food, they practically fall out of my ears. Also, I'm really not sure if they help my comprehension of conversation. While they do magnify sound, they seem to magnify background noise more than conversation which makes it hard to hear people speaking when there is any other noise (such as riding in a car, traffic noise, crowd noise). I can't believe these are any better than cheapo over-the-counter hearing aids.

Bought my Oticon hearing aids from hearing life in Hamilton ON about a year ago. Had a three month trial and was disturbed at the reliability of them but bought them anyway based on the great service I received. Since buying them they have not worked for more than three consecutive days without requiring service. I have never been more disappointed in anything I have ever purchased.

I purchased a pair of Real 1 miniRite R hearing aids on June 8, 2023. Warranty through 06/08/26. In Aug or Sept, I began to have a problem with the right aid in that it would intermittently turn on and off. I went back to the audiologist I purchased from who could not duplicate the problem. I went again and the problem was recognized and I was told that the aid would be replaced. It was not. I went again in Dec. or so and was told it would be repaired. It was not. Returning to do business with that company is not going to happen. I will not be lied to. On Mar. 11, 2024 I went to a different audiologist who repaired the mal-functioning aid at a cost of $100.00 which I paid. This was paid when the repair should have been a warranty issue.

I had spent quite a bit for these chargeable hearing aids, I’m not really that impressed! I have Free come and gone back to the audiologist who does adjustments and there wasn’t any improvement. I’m not sure if it was worth the money.

My husband is extremely hard of hearing. He purchased hearing aids (HA) made by Oticon but one was so uncomfortable that he had to leave it out for several hours/day. The audiologist adjusted it repeatedly but finally decided to return it to Oticon for adjustment. They kept it 1 month (!). It turned out that they were using the wrong email for the audiologist. Then, when it came back it was still uncomfortable. So, the audiologist decided to have it remade. It has now been >1 month and Oticon still has not sent the remade HA. We will not be using this company in the future.

I have had my new Oticon OPN-S 3 hearing aids for around a year and a half so far. Both hearing aids have been sent out for multiple repairs. Today I went to pick up my right hearing aid after being repaired (replaced receiver in ear mold) and replaced a wire that was corroded. Both receivers have been replaced since I bought these new. Then I find out my left hearing aid is not holding connection thru WiFi/Bluetooth to right hearing aid when audiologist was trying to set them up again. So now the left hearing aid is being sent out again. I know they are still under warranty but this is ridiculous. I am now looking at the “AT Lemon Law”. At this point I feel I should get 2 new Oticon hearing aids with new warranty. Very upset because my insurance only covers hearing aids once every 5 years and I have been having all this trouble in the first year of owning these hearing aids.

Piss poor customer service. Can't find an audiologist that can fit their products, let alone their own customer service reps. There is zero customer service or support from Oticon. They simply do not care. They are only focused on the sale and crickets after the sale is complete.

Bought my Oticon hearing aids 2019. they had to be completely replaced 3 times..from 2019-2022. they stopped working every time. April 2022 was last new set...fast forward 20 months and they are out again. 4 YEARS AND 2 MONTHS AND THIS WILL BE 4 PAIRS...Now this time they want me to pay for them to "refurbish" them at a cost of $600..These hearing aids are ticking time bombs of junk...FORGET about customer service from Oticon, they will not give me any answers to any questions...Keep saying it is ALL SELLERS RESPONSIBILITY...Are kidding??? You manufacture product but "pass the buck" when problem arises...SAVE YOUR...TIME...MONEY...and SANITY...Buy another brand!!! You will so happy and less headaches!!!

I have had my Oticon Opn S 1 HA’s for roughly 3 1/2 years now. They are set up to function in CROS mode, seeing I have SSD in my right ear. In general they are a fine hearing aid, but I would warn folks that the CROS transmitter in these has distinct chatter that is intermittent that is very annoying to say the least. I have had my audiologist send both my HA and my CROS device back to Oticon numerous times and it has not been solved. If you need CROS take a good long look at a different solution. I also bought a pair of Widex EVOKE Fusion I’s. They have been no such problem at all. Highly recommend them.

Received the hearing aids and hooked the tv transmitter to my LG tv. It fried my TV. Oticon took no responsibility and even suggested it may be LG. (Guessing defective circuit board on transmitter.) Two months in right hearing aid stopped working, replaced with a new one that didn’t pair with other one. Now the right one is only working intermittently. Do not buy this product.

Update to previous review. My tech just informed me that she was mistaken and my hearing aid was replaced with a new ones. Thank you!

To start with at $2500 an ear I expected better support from the company and a little more on the basic technology. 1st. When I stared using their hearing aid products, I needed help with the technical side of connecting to my devices. I contacted support, but even now as I write this, they still haven't replayed. Complete failure on their part. 2nd. At the price point I expected a much better app. More features and more adjustments for sound quality when connected to sound or auto/ visual devices. Yes at $2500 an ear they should be made to produce the best sound quality there is for entertainment via electronic devices. You can get better sound quality and adjustments in an app from a gas station set of headphones.

I have had a pair of Oticon Hearing aids for just over four years. During that period, I have had to return the hearing aids five times: two for the left unit and three for the right unit. One of the repairs was due to water getting into the hearing aid and was my fault. The rest were electronic failures. Each time I would be without a hearing aid for 2 1/2 to 4 weeks. Most recently, the microphone failed on the left unit and, as the hearing aids are no longer under warranty, the repair cost $600.00. My hearing aid provider agrees that this number of failures in the units is not acceptable; they have suggested I look at an alternative brand when I need to replace the Oticon units. I will.

Overall I am seriously disappointed in Oticon. I purchased the hybrid rechargeable & regular battery Oticon miniRITE hearing aids for $6,000 in 2018. Their software is very difficult for audiologists to program and Oticon is doing nothing to support replacement rechargeable batteries. These rechargeable hearing aids have better sound quality when using rechargeable batteries. Oticon tells me to speak with my care provider regarding batteries & software programming. I went through 5 Kaiser audiologists, none are trained in programming the software, and Oticon will not allow me access to the software.

I expected more for what I paid for the Oticon S hearing aids. They fit poorly, constant noise and feedback and they did not improve my tinnitus as they claim to do. I can now see why they are ranked #5 and I’m also disappointed with the manufacturer’s lack of interest to help me resolve my issue with the clinic. No concern or care after the sales transaction. Will be looking at another manufacturer for my next hearing aids.

I have had Oticon Hearing Aids for quite a number of years however the last 2 years the TV Streamers are a waste of time. The Streamers don't work well through the APP. You are constantly connecting to the TV Streamer every few seconds. It is so frustrating I am now changing brands. I have spoken to Oticon. They cannot resolve the issue. Thanks Oticon.

This is the second pair of Oticon hearing aids I have had in 2 years after losing one due to mask wearing and the elastic. With this second pair I am constantly having one aid, or the other, just stop working. The setting from Regular or 'P1-General' to the TV setting, called 'TV Adapter/EdulMic' changes by itself without any effort on my part. With the first pair of the Oticon I bought the recharge battery but opted out of that feature with the replacement. Too often the battery would go dead mid day or early evening, which leaves one high and dry. Back to this pair, I am disabled person, 80 years of age, not physically active, so I do not see any particular reason for the aids to stop working. Recently I discovered the world of Audio books so it is really frustrating when one aid just stops, leaving me one eared so to speak.

I wanted to share an experience that highlighted additional value of my Oticon hearing aids. Unfortunately lost one recently out running errands, but where? The GPS "find my hearing aids" feature allowed me to track it down inside a very large grocery store, which was only 1 of several stops I had made that afternoon. Highly recommend these for sound quality and extra features like this one, saved the day!!

The filters included for different settings (outdoor, restaurant, etc) really do not help. On the other hand, it is possible for me to buy my own filters and clean these myself without needing to return to the hearing center.

I am profoundly hearing impaired and this is the only brand I know of that can help. I have been wearing them and upgrading every few years for about 20 years. I have shopped with several audiologists and came back to the one I found 15 years ago. He prescribes many brands.

It is difficult to assign fault as to where to assign success or failure in hearing aids because so much is dependent on the personal cause of hearing loss - nerve damage, structural issues, etc.. I have owned three different brands of hearing aids and Oticon has improved my hearing the most. The ambient noise suppression is the best of those tried. The selective volume control for my hearing still needs improvement. Get the best audiologist because they can get the most out of the instrument..

Oticon Ruby are my second set of hearing aids and they are amazingly clear and crisp and a joy to wear. No feedback, buzzing, or distortion. Integrate with technology to receive sound directly from the TV. Enhanced setting for listening to music. I would highly recommend Oticon Ruby hearing aids.

I sometimes need to recharge early in the evening, only the right one does this. Overall I love the box that places TV sound right through my hearing aids. That is a unique and amazing feature where the speech is clear.

I have had these for almost 4 years now. I am very pleased with how they are holding up and like the ability to calibrate to various types of sounds and sound levels. Very comfortable in the ear. I've never had a problem with them since they were purchased and would recommend these to anyone.

Bought other hearing aid from Costco, but this Oticon has well out performed the other. When I received my Oticon and had it programed for my special hearing needs, I could not believe the difference in quality. I have have this hearing aid for over 4 years, with yearly adjustment for my hearing loss. I cannot express loudly enough. This is the best quality and reliance I could have ever asked for.

Very satisfied with my Oticon hearing aids. Originally recommended, fitted and calibrated by my audiologist. Small size hides comfortably behind my ear. Friends don’t even realize I am wearing them. Rechargeable negates the need for replacement batteries. Replaceable ear cones in various sizes assures a quality fit. Syncs with my iPhone for ease of adjustment if needed depending on my surroundings.

My life has changed since I have been wearing my Oticon hearing aids. They have great quick and service is great also. I have had them since June of 2017 and never had any problems. When my 3 year warranty was about to expire I sent them in to have them checked out and they sent me brand new ones.

I’ve had my Oticon hearing aids for 6 years and they are as good today as the day I first received them. I wear them constantly (except for showering). They are so comfortable that I have to check to make sure they are still on especially these days with mask wearing. I love them.

I have a severe hearing disability. Now fitted with Oticon previously with Miracle Ear brand. Last pair would not work properly. Difficult time getting my money back. They always want to sell you new and improved. Don't go there!! Now been told by audiologist I can't be improved beyond the 40% that I hear. Thankful for that much.

Free trial for a good length of time. It's mini in size and lightweight. Comfortable and don't really feel it when wearing it. The company will clean it as needed and provides free supply of batteries.

Easy to adjust volume with the phone link, can change hearing modes also with the phone. Very small and comfortable to wear. Custom ear moulds fit well, also can have just the umbrella type ear probes. They are also waterproof per manufacturer, so you don't have to worry about wearing in the rain.

The Oticon Hearing aids are small and compact. I got the black ones to go with my dark hair and nobody can see them at all. I chose the battery ones over the rechargables so I never have to worry about losing battery life. I would just pop in a new battery and be on my way. The hearing aids are easy to clean and maintain. I highly recommend Oticon Hearing Aids.