Oticon Hearing Aids Reviews

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About Oticon Hearing Aids

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Oticon hearing aids come in several innovative models with many available add-ons. The company’s technological features, such as the OpenSound Optimizer and OpenSound Navigator, help eliminate whistling and balance sound in ambient environments. Some models offer rechargeable batteries, Bluetooth connectivity and tinnitus relief.

Pros
  • Styles for kids
  • 2.4 GHz Bluetooth tech
  • Tinnitus SoundSupport
  • OpenSound Optimizer
Cons
  • No online info about financing
  • Doesn’t sell directly to consumers

Featured Reviews

Canada
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I have had my Oticon OPNs for almost 3 years now. It has made talking in social groups MUCH less stressful - I no longer have to watch people's lips and concentrate to understand ...

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ME
Verified purchase
I am a professional Spanish interpreter; hearing is crucial. My audiologist recommended [Oticon]. I have had them for nearly two years with no problems. The difference in hearing ...

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What is Oticon?

Oticon sells some of the most innovative hearing aids on the market. Oticon has been in business since 1904 and offers hearing solutions for a variety of hearing loss issues affecting people of all ages. It also sells hearing aid accessories and solutions for issues such as tinnitus. Oticon hearing aids can connect to your phone or TV to make these devices easier to use. Authorized Oticon hearing care professionals have offices all over the U.S.

Oticon hearing aid models

Oticon offers seven different model lines of hearing aids, including behind-the-ear, in-the-ear and receiver-in-canal devices. Most models, including the Xceed Play and Opn Play, are available in a variety of colors. The company helps provide tinnitus relief with patented technologies like Tinnitus SoundSupport, and it makes hearing aids available for veterans through Veterans Affairs Clinics.

Oticon Xceed
This powerful behind-the-ear hearing aid is great for those with severe to profound hearing loss. It connects to any smartphone and many other accessories using 2.4 GHz Bluetooth technology. The Oticon Xceed is available in two styles and seven different colors.
Oticon Xceed Play
This hearing aid is for children with severe to profound hearing loss. It is durable and designed with active children in mind. The company builds it with hypoallergenic materials, and it has an LED light that confirms the battery is properly functioning. Oticon’s Xceed Play is available in 12 colors.
Oticon Opn
Oticon Opn is Oticon’s highly customizable line of hearing aids. These hearing aids decipher accurate information about what’s around you rather than just isolating one voice. Oticon’s Opn hearing aids are available in eight colors as receiver-in-ear, behind-the-ear and in-the-canal models. This line features Oticon’s invisible-in-the-canal hearing aid as well.
Oticon Opn S
The Oticon Opn S is a rechargeable hearing aid that comes with 2.4 GHz wireless technology and OpenSound Optimizer to remove the annoying whistling that is characteristic of some hearing aids. This line comes in receiver-in-the-ear and behind-the-ear styles.
Oticon Opn Play
This discreet hearing aid helps children with hearing loss adapt to their environment. OpenSound Navigator technology helps a child understand speech in noisy classrooms. This line comes in 12 colors and is available as a receiver-in-the-ear and behind-the-ear hearing aid.
Oticon CROS
The Oticon CROS is designed for those with single-ear deafness. Its OpenSound Navigator technology balances out sound. The CROS is a receiver-in-canal model available in seven colors.
Oticon Siya
The Oticon Siya lets you stream music and connect to your TV with 2.4 GHz Bluetooth technology. This line is available in nine styles, including in-the-ear, in-the-canal, receiver-in-the-ear and behind-the-ear.

Oticon hearing aid prices

Oticon hearing aids range in price from about $1,800 to $4,000. The final price varies based on the type of hearing aid and the features and accessories you choose. Hearing aids with high-end features typically cost more. These features add to the hearing aid price but provide more help with specific types of hearing loss or with hearing loss of greater severity.

How to get an Oticon hearing aid

Oticon hearing aids can be purchased from hearing care centers that are authorized Oticon dealers. Usually, the hearing care center performs hearing tests or other diagnostics that help you choose the best hearing aid for your needs. Each center has different financing and discount programs, so ask about these during your consultation. Some hearing aid care centers also sell batteries and help troubleshoot and care for your hearing aid.

Oticon hearing aid FAQ

How long do Oticon hearing aids last?

The lifetime of any hearing aid depends on the way it is worn and used. In general, in-the-ear hearing aids don't last as long as behind-the-ear hearing aids because they are exposed to more moisture, sweat and earwax. Expect in-the-ear hearing aids to last about four or five years. Behind-the-ear hearing aids last longer — about five to six years.

Does Costco carry Oticon hearing aids?

No. Costco carries several different brands of hearing aids, but it does not carry Oticon hearing aids.

What is the application process for Oticon hearing aids?

The application process to get an Oticon hearing aid varies by hearing care center. Typically, you need to make an appointment with the hearing center, discuss your needs and get a hearing test. You may also get a hearing aid fitting. Your local audiologist gives you everything you need to get an Oticon hearing aid.

Can Oticon hearing aids be repaired?

Yes, Oticon hearing aids can often be repaired. Ask the hearing care professional who sells you the hearing aid about needed repairs. There is also a troubleshooting guide under the "Support" section of Oticon’s website.

Is Oticon a good hearing aid?

Oticon has a wide range of hearing aid models, including special designs just for kids or people with single-ear deafness. Its Tinnitus SoundSupport helps anyone with tinnitus. With Bluetooth connectivity, rechargeable options and patented OpenSound technology, Oticon’s hearing aids are sophisticated and a strong choice for anyone with hearing loss.

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Oticon Hearing Aids Reviews

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    Contract & TermsPriceRefunds & PayoutsMaintenance

    Reviewed Oct. 11, 2025

    Oticon hearing aids suck. For the amount of money that I paid for them it is outrageous that they don’t last longer. My hearing aids chime 100 times a day. First the volume drops then the right hearing rings then the left. This feature should NOT exist. My audiologist said it would cost me $400 each to fix the constant chiming. I look for another brand and I’ll be sure to tell everyone to find some other brand.

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    Customer ServiceTechOnline & AppStaffTransparency

    Reviewed Sept. 7, 2025

    Updated on 09/27/2025: I have I spoke to John today in Canada who was not too much help. He said to restart Bluetooth and to do some things to stop them from BLE going off my bluetooth on my phone. These are nothing but Denmark made garbage. Their motto should be money first. They do not care ABOUT CUSTOMER SERVICE. Made by a bunch of idiots. DO NOT buy these. Customer service is terrible.

    Original: I have Oticon hearing aids. They have recently changed their app. It was bad enough before but with this new I keep having to restart my bluetooth on cell phone as they go off 5 to7 times per day which is very annoying when you are driving or talking to someone. If you call customer service they tell you to call provider. These things are garbage.

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      Reviewed May 27, 2025

      I have had a pair of Opn S1 miniRITEs almost 7 years and they have worked very well. I have my audiologist adjust them about every two years. They were sent in for repair just before the warranty expired and refurbished by Oticon. Otherwise, they have performed very well. I wear them daily and am very happy with the product.

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      Reviewed April 3, 2025

      I love my Intent 1s. They have been a huge improvement in sound for me in background noise. I feel more involved in the conversations than before. I would recommend to anyone going to HearingLife and purchasing the Oticon Intent1.

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      MaintenanceStaff

      Reviewed Feb. 12, 2025

      I purchased the Oticon Own IIC Hearing aids in 2023. The only good thing I'll say is that they are nearly invisible. After several months, they began to stop working intermittently. I had to send them back to the company for a rebuild. They have never stayed in my ears very well despite having them supposedly made to fit my ear. After talking or chewing food, they practically fall out of my ears. Also, I'm really not sure if they help my comprehension of conversation. While they do magnify sound, they seem to magnify background noise more than conversation which makes it hard to hear people speaking when there is any other noise (such as riding in a car, traffic noise, crowd noise). I can't believe these are any better than cheapo over-the-counter hearing aids.

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      Maintenance

      Reviewed Sept. 8, 2024

      Bought my Oticon hearing aids from hearing life in Hamilton ON about a year ago. Had a three month trial and was disturbed at the reliability of them but bought them anyway based on the great service I received. Since buying them they have not worked for more than three consecutive days without requiring service. I have never been more disappointed in anything I have ever purchased.

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      Verified purchase
      Customer ServiceCoveragePriceMaintenanceHonesty & Transparency

      Reviewed Sept. 5, 2024

      I purchased a pair of Real 1 miniRite R hearing aids on June 8, 2023. Warranty through 06/08/26. In Aug or Sept, I began to have a problem with the right aid in that it would intermittently turn on and off. I went back to the audiologist I purchased from who could not duplicate the problem. I went again and the problem was recognized and I was told that the aid would be replaced. It was not. I went again in Dec. or so and was told it would be repaired. It was not. Returning to do business with that company is not going to happen. I will not be lied to. On Mar. 11, 2024 I went to a different audiologist who repaired the mal-functioning aid at a cost of $100.00 which I paid. This was paid when the repair should have been a warranty issue.

      On Sept 4, 2024 the right aid quit functioning again. In several contacts with Oticon customer service I was told the repairs under warranty would only be at the place where they were purchased. Having been lied to there about replacement and repair, I will not return. Oticon tells me that repair other than at the location where they were purchased will be at my expense. This is not a warranty to me. If repair is at my expense, where is the warranty? Imagine being told the only place for a car warranty repair was at the dealer where the car was purchased. If you know you will only ever go to the audiologist you buy them from, you'll be OK. If you move and need "warranty" service you'll be on your own. Avoid purchasing Oticon. They do not stand behind their product. The Oticon warranty is not a real warranty.

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      PriceValue

      Reviewed Aug. 8, 2024

      I had spent quite a bit for these chargeable hearing aids, I’m not really that impressed! I have Free come and gone back to the audiologist who does adjustments and there wasn’t any improvement. I’m not sure if it was worth the money.

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      Customer ServiceTechRefunds & Payouts

      Reviewed July 31, 2024

      My husband is extremely hard of hearing. He purchased hearing aids (HA) made by Oticon but one was so uncomfortable that he had to leave it out for several hours/day. The audiologist adjusted it repeatedly but finally decided to return it to Oticon for adjustment. They kept it 1 month (!). It turned out that they were using the wrong email for the audiologist. Then, when it came back it was still uncomfortable. So, the audiologist decided to have it remade. It has now been >1 month and Oticon still has not sent the remade HA. We will not be using this company in the future.

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      Verified purchase
      CoverageTech

      Reviewed July 29, 2024

      I have had my new Oticon OPN-S 3 hearing aids for around a year and a half so far. Both hearing aids have been sent out for multiple repairs. Today I went to pick up my right hearing aid after being repaired (replaced receiver in ear mold) and replaced a wire that was corroded. Both receivers have been replaced since I bought these new. Then I find out my left hearing aid is not holding connection thru WiFi/Bluetooth to right hearing aid when audiologist was trying to set them up again. So now the left hearing aid is being sent out again. I know they are still under warranty but this is ridiculous. I am now looking at the “AT Lemon Law”. At this point I feel I should get 2 new Oticon hearing aids with new warranty. Very upset because my insurance only covers hearing aids once every 5 years and I have been having all this trouble in the first year of owning these hearing aids.

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      Oticon Hearing Aids author review by Risa Kerslake

      Oticon has seven lines of hearing aids, including two models for children and one for those with single-sided deafness. Local Oticon sellers can provide information about hearing aids prices and financing.

      • Products: Seven model lines are available, including receiver-in-ear, behind-the-ear, invisible-in-canal, in-the-canal and receiver-in-ear styles. Two models, the Xceed Play and Opn Play, are specifically for children and teens, and one model, the CROS, is for people with hearing loss in one ear.

      • Features: Available features include smartphone connectivity, Bluetooth compatibility and rechargeable batteries. The company’s OpenSound technology isolates important audio and removes ambient noise and annoying whistling. Tinnitus SoundSupport can be added to most hearing aids. Some models are also customizable, and each has between seven and 12 color options.

      • Trial and warranty: Risk-free trials may be available. Talk to your local provider.

      • Locations: Oticon hearing aids are sold by local audiologists. To find one near you, visit Oticon’s hearing clinic locator.

      by Risa Kerslake Contributing Writer

      Risa Kerslake is a registered nurse turned freelance writer who writes extensively on health, health care technology, parenting and education. Her work has appeared in such publications as Discover, Women's World, U.S. News & World Report, Healthline and Parents. She lives in the Midwest with her husband and three children, is a crochet enthusiast and won't ever turn down a coffee date.

      Oticon Hearing Aids Company Information

      Company Name:
      Oticon Hearing Aids
      Address:
      580 Howard Avenue
      City:
      Somerset
      State/Province:
      NJ
      Postal Code:
      08873
      Country:
      United States
      Website:
      www.oticonusa.com