Widex Hearing Aids Reviews

The hearing aids are fine (MOMENT440) the app is crap. Nothing but an adult pacifier and does nothing. Give me an app that gives me total control and then I can really comment on the aids. I've had 5 different makes and models in the past 16 years and been to 6 different audiologists. They just don't get it. I understand the mfrs want to protect their dealers but for the highway robbery prices we pay for aids it's not asking too much to expect an app that really works.

At first there was vast improvement with my Widex hearing aids (compared to no hearing aids). But little by little, I'm becoming more and more unhappy with them. I hear "opera" in my left ear. When I brought this up to my audiologist, she said she has a patient who hears Christmas music year-round. Now I'm hearing "screeching" in both ears, as well as conversations. Plus, I still have trouble hearing TV and conversations and have to keep the cc on when I watch TV and movies. I went for an adjustment; but it didn't help.

Terrible. Widex 440 RIC, has an unwearable wind noise. Don't believe that the company fixed the problem. If you have forced air in your home you will hear static the sounds like a radio station isn't tuned correctly. Climate control in your vehicle forget conversation with your passengers. Loud blowing noise makes that impossible. The worse part of the aids are outdoor activities with family if there is any wind, take them out. Useless junk.

I’ve struggled with Widex for years because they fall out so easily. Their warranty (first two years only) covers only one loss, and with it is a hefty deductible. This despite an excellent dispensing audiologist who has made multiple adjustments to adjust wire length and the retention wires. I tried a mould and that was also unsuccessful because it generates cerumen ((wax) occlusion. Their GPS tracker is terrible; it updates the last place seen only if app is open while device is connected. For $3500 a device, they could avail themselves of existing technologies. They could also research simple measures such as double sided tape.

I’m new to hearing aids… brand new. My journey began when my daughter and her boyfriend sat me down and told me about their experiences with me during normal conversations. I quickly got the picture. At first, I went to an audiologist near my daughter’s house and had my first, full hearing test that lasted about an hour and 15 minutes. Dr. **, located in Glen Cove, New York, offered me the Widex “Moment.” I sat in her office for about another half hour, or so, and listened to her presentation. When that was over, I wanted to listen to another brand.

WideX Moment hearing aids are not good. Lots of intermittent static. Still unable to hear tv. They do not filter out background noise. Took them for service and upon checking them, determined they needed to be replaced. Much to our surprise these year old hearing aids are being replaced with refurbished aids. Upon going to pick them up, the right aid would not connect to Bluetooth. Very dissatisfied customer.

Widex Moment SmartRIC. These aids are very comfortable and give great sound quality. I do use them quite a bit for streaming music, podcasts & TV. The reason I only give them 4 stars is because the volume BEEPS are always distracting and way too loud. When I told my audiologist about this problem, he told me he could not silence the volume BEEPS! If I could have silent volume control when they’re paired with my devices, I’d give them 5 stars. Eventually, when I need another pair, I will absolutely seek out a pair with silent volume control.

I wrote a detailed review and it disappeared before I could submit it. I was not told that it was a one-brand shop. Thought an audiologist was the right person for someone new to hearing issues. Wrong. I was told to be patient, adjusting would take time, so I was. The left ear piece failed within a few months and she replaced it... Did not mention that I needed to "re-establish pairing" so when I complained that it wasn't working, I was asked if I had done that. How would I know to do that? She left abruptly and no one was there for months.

I have had the Widex Magnify for almost 2 years. They are terrible. In some situations I can hear better without them. They amplify all the sounds I don't want to hear and conversation lacks clarity. My Kaiser audiologist told me they would be much better than the ones I got at Costco, they are not!

I wore Phonak hearing aids for 9 years and never had a problem with them. The Widex Moment hearing aids I replaced them with in 2020 was a step up in natural sound which I noticed and enjoyed. Like the Phonak aids they still were not good in noisy environments, but unlike the Phonak's they have completely failed in quality. The hearing aids both failed in 2021 and were replaced, they both failed in 2022 and were replaced, they both failed in 2023 and were replaced, and then the right failed a few months later in 2023 and was repaired through a new receiver. The left receiver has just failed now in 2024, and I am working on getting a replacement. As you likely know these are expensive hearing aids, and I have not been able to get a pair that lasts longer than 12 months. Even before the warranty ended I felt this was not a workable solution for hearing aids. Now that the warranty has ended they are a dismal solution.