Hear.com Reviews

Hear.com seemed to have a good reputation so I reached out to them. After talking to a representative, I decided to go with them. I like whatever hearing aid I got. It's behind the ear and it's fine. I'm still learning how to control it in certain situations. But overall, I'm very happy with it even though I struggle in crowds and when there's background noise.

I've had five pairs of hearing aids and this is, by far, the best service I've had. The Bluetooth on it is much better. I'm not continually reconnecting it. The service has been exemplary. They were with me every step of the way. I was very hesitant to buy hearing aids online and I wouldn't have without the 45-day return clause. But when they sent that package complete with the virtual pad and all the instruments for testing, I was impressed as hell. There was a tablet, a bone connectivity module, in-the-canal camera and the hearing cuffs, and the whole thing was done virtually. It was pretty amazing. Among other things, I'm a shooter, and I wear very heavy ear protection cuffs when I shoot. The cuffs that they sent for the hearing test were better than anything I've ever put on. I was very confident in them. I like the speech feature on them because it blocks out a lot of peripheral noise.

The Hear.com hearing aids cost a little less than Miracle-Ear and I ended up getting my products from somebody who was not that far away. So, the drive to do that and to get a re-check about a month later was not bad at all. All worked out and s far, the units are working. They got a month off because I didn't take them on vacation with me for three weeks since I didn't want to lose them.

I was pleased with the attention and help I got from Hear.com. It's wonderful to be able to hear again. They were with me the whole way. The hearing test was done online. It was a Zoom meeting. They talked to me, and we discussed everything. They sent me the equipment. And it even had an adapter that went in my ear so they could see what was going on inside. At one point I had to have an adjustment and they also did that online. So, it was a great experience. My hearing aid works with the Bluetooth on my smartphone. And there’s an app that I can control all the hearing and situations I'm in. I also like that it's rechargeable. I would plug it in at night, it would charge overnight, and I would be good to go the next day. The charge would last all day.

I have significant hearing loss in both my ears. I went to Hear.com for the convenience of having everything sent to my home. When you buy the hearing aids, there's a trial period and you do some fine-tuning. They pre-set the hearing aids and you have some minor adjustments on your phone with an app. Those are very helpful. The process took a month. I'm not quite sure that my hearing aids are perfectly done but they're pretty good. Now that I've been using them a bit, I'm wondering about some stuff so I am thinking about calling Hear.com back.

Hear.com seemed like a good company and I gave them a try to see if they were better than the hearing aids that I had. My experience went much better than I expected. I really like the person I dealt with to get my hearing aid set up. She was excellent and very detail-oriented. I got everything answered that I wanted answered before we finally concluded that series of meetings. I was very pleased with everything. The timing was very good on everything. My hearing aids are far superior to what I had. My main complaint before was I could not hear people when I was in a group like when we were sitting around the table having a conversation. Now, I can. Also, the hearing aids are a lot cheaper than the other ones that I had. Hear.com also did insurance. My other hearing aid people wouldn't do that.

The gentleman from Hear.com did a test which took 15 minutes and he was super. I got the over-the-ear hearing aids and they can be paired with the phone. He calls and checks on it every so often, and whenever I have a problem, all I do is call him and he gets me right in to get it taken care of. The cost was way more than what I've spent on any other but I’m not sure if it fits the quality because the hearing aids all of a sudden just quit working. I couldn't get them to go up or down, and they're at that point right now again. I'm waiting for the gentleman to call me back to get it fixed again. It happens about every three months. But when they are working, they’re okay. There are some things that are just not gonna come through. It does not matter what I get.

My experience was outstanding. Everything was simple and straightforward. Getting fitted over the internet was perfect and I was ushered through every part of the process. Great support and service. Bravo!

I purchased a set of hearing aids for approx $4,900 from Hear.com. In the beginning, the service was great. My on-line test went fine, I was getting my questions answered and they were checking in on me: if not daily, then several times per week. My “rep” was returning my calls (in some cases, from home), answering emails in a timely fashion, etc. All seemed as it should. The problem began when I decided to return them, a full 7 days before the end of the 45 day trial. I called to tell them that I was returning the hearing aids. I was told to just “set them on the porch and UPS will come and get them.” That didn’t sound like a good idea and I expressed that. I was told that he would send me a return label via email. I waited nearly an entire day with no label. I called back and was told that it could take up to 24 hours.

I talked to a Hear.com representative online and then, they found me a doctor that was right near me. I loved the doctor. He did everything I said because I've never had a complete hearing test where I got an evaluation that was true. He was the only one in the office and we were there for 45 minutes. He did all kinds of testing and it worked out good. I'm working in construction and if I don't have to hear all of that noise, I'm fine. I love my hearing aids. They work when I need them to work and I put them on when I need them. I put them on a charger at night. When I take them out, I automatically put them back in the case that charges them.

Up to now, I like my Hear.com hearing aids. I can be in a conversation and hear everybody. In the beginning, it was uncomfortable. I wasn't used to this kind of hearing aids. I was wearing the one that you put a battery and you have to change the battery. Now, I like that I can charge my hearing aids directly to the little box, and I don't have to buy batteries. I can also answer the phone directly through my hearing aids. The only thing that I don't like is the receiver. The hearing aids are too wide. I asked to get the thinner ones, but it costs more. Also, I change the hearings aids to the noisy program, but I'm still getting a little bit of noise from outside when I go in the car. That's the only uncomfortable thing.

The hearing aids work really well. I had a problem when I first got them with the little buds coming out of my ear, but Hear.com fixed it by sending me another set of the little wires that go from the body of it into my ear. They sent me some that were better or longer and they seem to be working absolutely wonderful. Also, the hearing aids have a case that I put them in at night that recharges them and I don't have to worry about batteries. It's very convenient. And when my phone rings, my hearing aids get a little buzz sound and I can answer the phone and don't have to have everybody around me hear my phone. I've already told a couple of my buddies that if they have problems hearing, they need to get in touch with Hear.com.

I checked into getting hearing aids from a Hear.com office but by the time I got to my hearing test at another Hear.com, they already sent a set of hearing aids to me. And the only thing they've done was adjusting them to what my test came out to be and I've been satisfied ever since. I got Wi-Fi and my hearing aids go with my phone. I can control all my hearing aids through my cellphone and I answer phone calls through my cellphone with the hearing aids. Now, I can sit in a room full of people and I can hear the same TV that they hear on the same noise level that they got it on. Before, I couldn't because I had to have a TV turned up. I also don't have to second guess what somebody's telling me.

I love the hearing aids from Hear.com. I didn't ever think that I was gonna be glad that I was wearing hearing aids, but I'm very happy. When I was originally looking or I had got to an audiologist, they gave me a range, which was $7,000 range of what my hearing aids could possibly cost, and these were at the lower end of that. It was at a discount, too. I would definitely recommend them. Originally, they had sent me the virtual package so that I was gonna do everything virtually, like the iPad and the hearing aids got all mailed to my house. Then they found out that my insurance would most likely not cover that because it needed to be an in-person experience. So, they ended up saying, "Just ship the stuff back. We'll find you a provider within 15 minutes of your house," and they did. I went to that provider and she was great.

Hear.com does a good job. I'm very satisfied with my Horizon hearing aids. I like that I can control the volume through my phone depending on where I am. And also, I don't have to have batteries. But my concern is if I have a problem with them, what do I do? Also, they're pretty expensive. Other than that, I'm able to hear better.

My experience with Hear.com was smooth and everything happened just the way it was supposed to. The hearing aids are helping me. Everything's good. One of the earbuds or the tulips as they call them came off in my ear. I went to my doctor, and she took it out. I try to make sure it’s snapped on the tube really well, but it happened twice. Everything else is good. I had hearing aids about 15 years ago, and these are much better and they're cheaper than what I paid before.

My behind-the-ear hearing aid has been doing well. I have a little problem with it keeping inside my ear, but they've been working with me to try to rectify that. The hearing aid has BlueTooth on it so if my phone rings, I can answer it. I'm very happy that they were accommodating. The value is good.

My hearing loss was bad. I was having trouble hearing basic conversations and in all sorts of situations, I was not hearing very clearly. I was online with the hearing aid person from Hear.com and we went through a lot of testing and finally arrived at what I needed. He went over all these various things you can do online to hear better in certain situations and that part was confusing. But everything is going fine. I haven't had too many changes and my environment has stayed the same. But other than that, the hearing aid was very easy to maneuver online and I haven't had to adjust. The sound has been good. The hearing aids have shown through any place you needed clearer communication. I was having a hard time, not volume-wise so much as it was clarity, and these have provided me with the clarity that I can hear conversations and know what people are saying.

The rep asked me questions about my hearing and what my goals were for the hearing aid. She set me up with a company and as soon as my hearing aids were in, they notified me. I picked them up in town and the tech adjusted them. I needed a different adjustment so I brought them back and he fixed them. The Hear.com rep kept in touch to make sure everything was going well. I'm very happy with my hearing aids. They're easy to work with and easy to get in. I can adjust them from my iPhone. Because I don't have significant hearing loss, they work well. But anybody with more hearing loss would need a stronger hearing aid.

I have tried hearing aids that were a couple hundred bucks and they didn't work. Then I got some from Costco and they worked a little bit but I still couldn't hear like I should. I gave up altogether and after a while, I tried hearing aids again. Hear.com came up and it seemed like a good company. I followed up on it and it turned out that they're okay. I don't wear them like I ought to, but they do okay when I wear them. The one thing that I don't like is, when I hear a sound, I can't really tell where it's coming from. It's like I'm wearing ear plugs and I can't direct and say, "Oh, that came from 30 yards over that way."

I have the over-the-ear hearing aids and there’s a little wire that goes on the cone in my ear and nobody can even see that I have them on. I have to be a little careful when I put my eyeglasses on. The old joke says you gotta have ears to wear glasses so it's a little cumbersome in that regard, but not anything I can't handle because it's just reading glasses anyway. I didn't realize how hard my brain was having to work to try to make out what people were saying. But I still couldn't quite make it out and I didn't realize how anxious it was making me. I couldn't hear anything in my right ear and very badly in my left. And now, I can hear the birds when I wake up in the morning and it feels wonderful. I'm not having to ask everybody what they said and they're not having to repeat themselves three times. I can hear my little grandchildren. So, I'm thoroughly enjoying them.

The audiologist that I was going to gave me a hearing test and told me that my hearing was bad. They showed me all the different frequencies that I wasn't hearing. They had turned up the hearing aids as far as they could go and there was no longer anything they could do. I thought my hearing was getting progressively worse and I was at the point where hearing aids wouldn't help. When I saw from Hear.com that there was new technology, that piqued my curiosity. I thought of trying it out. My Hear.com hearing aids are working. I’m able to hear my family now and join in conversations. But I have an ear canal on my right side that's not normal. It goes up instead of in. I've been playing with the little rubber ear cones that go in the ear, trying to find the right cone to keep it in place. I got one that's coming loose all the time, and I have to keep pushing it in.

I have had a perfect experience with Hear.com. The folks that I dealt with all along the way were excellent. When I wear the hearing aids, I'm very satisfied with them. The hearing aids are exactly what they promised to me. I do not have a lot of money, so I wanted to get what was available that was most reasonably priced.

I just got my hearing aid back. It broke down, had to send it away. The left hearing aid started to fail, and then it failed completely, and then the right one went. I called and one of the aides tried to help me through it to try to get me to replace things and talk about replacing wires. I said I didn't think I could do that. I talked to someone else. She said she thought I was to send it in and I did and they fixed it. But they neglected to send my cord to the recharger back with it. I had to call and that came a couple of days later and they apologized profusely. Their customer service was terrific. They were very friendly, attentive and answered all our questions. But the price is way too expensive.

Representative said my daughter’s were no longer under warranty. Purchasing new would be cheaper. Set her up for test. Two weeks to get it scheduled. Charged her bank acct $4,900 day of test not at end of 45 day trial basis. Repeated calls and no response. I checked Hear.com and got an immediate call wanting to set me up for 45 day trial.

Hear.com is very customer-oriented, and their process is designed to make it really easy to buy the hearing aids and have them adjusted and fitted. The reps called on a regular basis to check on progress, and they let me know what to expect, then they called to follow up to make sure it happened the way it was supposed to. They were superb.

I had used a brand of hearing aids that I wasn't comfortable with so I looked around and saw Hear.com. The service is good, very prompt, and the product is very effective. I got their over-the-ear hearing aids. These are much simpler to work with and easy to adjust as far as volume and certain things. It was just not as cluttered as my old ones which has lots of options that I didn't really need. The hearing aid in itself is half the size of the ones I had before. It's very good. Previously, I had to replace the batteries of my old hearing aids. These new ones do not have batteries. I just charge them at night and then use them in the day. I just plug them in overnight when I go to bed and unplug them in the morning, and they last all day. They've overall smaller, more simplistic, and very comfortable to use. They're better.

The customer service rep I worked with was excellent. She was very thorough in her explanations and kept in contact with me. I'm also hearing better with the hearing aids. The quality has been excellent and the cost is much more reasonable.

I inquired with Hear.com's online questionnaire. And they reached out to me. Their price ended up as being less than half of what other people that I know have paid for their hearing aids. Mine is behind the hear and I like it. My behind the ear hearing aid functions and performs well. I have the app on my phone. It's Bluetooth. And I can adjust the volume on right, left. I can listen to my music through that. Most of my trouble was with multiple conversations or background music. And the sound sometimes can be a bit tinny. But I could adjust the tone to take care of that problem. When I sit on the back porch, and it's nice and quiet, I put my hearing aids in and all of a sudden, I can hear the birds chirp. That's awesome.

Hear.com's reps were very good, pleasant, calm and friendly. The hearing aids are overpriced for the person involved. But the fact that we have it now, and they took 50% off gave us a chance to be able to afford it. We wanted to make sure that it was working for us before we went ahead and spend another $3,800. The separation between up front and background noises was tremendously improved by the new hearing aids.