hear.com Reviews

Signing up with Hear.com was easy and their reps were all very polite and helpful. I got the over the ear hearing aids and they're chargeable. They charge pretty quickly and the convenience of the Bluetooth is nice. However, it's not the best Bluetooth device on the market in that if your phone is more than 3 feet away, the Bluetooth does not connect well. Aside from that, there's an app on my phone and it's user-friendly. But while the settings and features are there, I don't use them. Also, the hearing aids are expensive and for the price that you spend on them, I don't feel like you get what you pay for. The pairs that I had prior to this were less expensive and from a quality of hearing perspective, I can't say there's much difference.

The salesman of Hear.com was very patient and walked me through things. The quality of the hearing aids is excellent. I like the way that I can hear out of both ears now. With my old ones, I could not do that. Their service has also been absolutely excellent. Whenever I make a call, they have answers to my questions right away.

I love the process, the support, the professionalism and the communication with Hear.com. Everything exceeded my expectations. I was very fortunate to find a great company to work with. It's economically priced and I'm very happy for the value that I got for my investment. The app on the phone makes it easy to make adjustments and play with the settings. It pairs to my Apple phone well. The whole system works well. People don't have to repeat themselves near as often, so it's removed a lot of frustration in family meals and gatherings.

Hear.com's rep was nice, well-informed, and very informative. Gave me all the things, how it would work and what I need to do. I said, "Sounds good to me. Let's do it." So, we did. After that initial call, they sent me a box with a tablet in it and all the things I needed. And everything is done online. After I saw the technical, I was concerned at how well this would work online, versus being in an office with an audiologist. But it worked well. The instructions are wonderful, and it was very easy to do it. And it's far more convenient to me and them to do it that way. They have come up with a system and it's a good one. I was impressed with the whole thing.

I was impressed with what the Hear.com salesperson had to say and I decided to go with the hearing aid that's behind the ear. I took whatever the most expensive one was that had all the different volumes and it's very good. I got it because I was having difficulty hearing television and people in conversations, and all that are amplified. When I go into the movies or a place where there's a lot of ambient noise, I can adjust the volume on my computer so that the volume changes in accordance where I'm going to be. A very small piece of the hearing aid goes into my ear and I don't even realize that it's on. I hear better since I got it and people don't complain as much about me asking them to raise the TV volume. I recommended it to people.

I like that I can adjust my Hear.com hearing aids on my phone. Their customer service has also been excellent. Every time I've talked to someone, they've been very courteous, they've answered the questions, they've provided me with the materials and are very prompt. I would recommend them to anybody.

Their customer service was very good. I've been on their website several times and the numbers on there are good. You call a number on there and you're gonna get to talk to somebody. They also want you to hear well. That's their goal and they achieved it very well. They give you an ear test right there. They can adjust the hearing aids with Bluetooth right in front of you. That was pretty miraculous. They're high-tech and the hearing aids work extremely well. It sits on the back of the ear and that little piece goes inside of the ear. It has a dual receiver. So it'll hear high tones and low tones. I also like that I can adjust them on my phone. At first, it didn't sound that good. But everything sounds natural now like it's supposed to sound. And when I play my radio in my car, it sounds normal. And that was the biggest thing I liked about them so far, is everything sounds natural. You get what you pay for with Hear.com hearing aids.

I liked the convenience of them sending the equipment out to my home so that I could take care of everything here. I didn't have to go down to a hearing center and work with them there. The tablet was very easy to use. There weren't a lot of menus that you had to select. I pretty much just turned it on and followed the instructions. When the appointment came up, the lady who gave me the hearing test came on right away. She explained everything to me and showed me over the VideoCom what I needed to do. So, it was quite pleasant. She was very patient with me with things that I was having trouble with. I could set up in my home where I wanted it to be and to have the privacy and the quietness that we needed. I'm happy with the hearing aids. They don't bother me the way they feel. Once I have them on, it's almost like they're not there.

I've had nothing but good experience with Hear.com. I got their best hearing aid, and they're constantly checking on it to make sure I'm happy. I haven't been using them though because like any hearing aid, they're a pain in the neck after I put them in. I still hear well, but I have trouble hearing when there's surround sound. Besides that, everything's fine. Hear.com is a damn good company, well-run, well-trained people, and very responsive. They do a great job, and it's been a very well-organized experience. I was pleasantly surprised, and if I had to do it again, that's who I'd go to. I would definitely recommend it as well.

I liked that Hear.com would let me try the hearing aids for 45 days without having to pay for them, where I could send them back if I didn't like them. I got the ones that go behind the ear and it has a little thing that goes in there also. I've been satisfied with them and the quality is all right. The cost is outrageous, but it's outrageous for all of them.

My hearing aids from Hear.com go behind my ear. They're working for me. We were able to work something out where I could get them for not an arm and a leg. For a little while right after I got them, they called me regularly and made sure everything was going fine. They were very nice and very accommodating when we did everything. They've done a really good job for me.

I like Hear.com's cost. These are the same exact hearing aids, but the price is a lot cheaper. Plus, I feel a little more comfortable with them. I don't have as much feedback. I hear better. I don't hear 100%, but my hearing has improved. Being 78 years old, I can hear my granddaughter a little better. She has a very soft voice. TV is better, too. I don't have it as loud as I used to. I'm happy. I recommend Hear.com and I already did. Their website was good. I went through all their training on my phone, and it was good. I completed it. Everybody's happy.

Since I've had the hearing aids, I noticed that immediately when I take them out, the TV goes right back to being muddled. I can hear much more clearly now. When you're not used to hearing, and all of a sudden you can hear, putting those things on in the morning makes a big difference. Hear’s team has been very good about keeping in touch. Since I've reached a certain level, I haven't had any more interaction with them. But I do get occasional emails and they checked on me about once a month for several months. They sent me a package of supplies for a year with the wax parts and the little kind of plastic thing that goes in your ear. They've been very good about stuff like that.

I love Hear.com. It's possible there's a better product out there, but I'm not looking for a better product because these are wonderful. They're not cheap but the ones I looked at 15 years ago were comparable in price. So, I felt that it was a fair price and it's worth it. I got behind the ear hearing aids. It hangs on my ear, and then the wire goes inside my ear. These hearing aids are extremely comfortable. I also was able to try them out. It wasn't like, "Okay. If you purchase these today, you're stuck with them." I was really happy with them and they programmed them so well. The only thing bad about them is I can't wear them all night. So going to sleep, I still am aware of my tinnitus. Other than that, it's wonderful that I can leave them plugged in. They gave me a carrying case that I could put in my purse if I'd need to take them out for whatever reason.

I liked what Hear.com reps showed me, how they talked to me, and the interactions I had with them with how my hearing aids worked. However, I have a hard time trying to keep the hearing aid in the ear and this was the biggest style that they have that fits as best it does. The ones that were smaller that goes in the ear wouldn't stay in. Also, the hearing aids are expensive. But I like that I could adjust the volume in that by my phone. Also, I can hear better.

Hear.com was very good and helpful. They called on time when they said they would. They were good to work with and made me feel anytime I had problems to give them a call. My hearing aids are connected to my cellphone so I can adjust the volume. My right ear, it's real comfortable. But my left ear bothers me a bit. I wonder if the one ear is not the same as the right ear. My left ear is the one that noticed it more. Other than that, when I have them in, they have helped with being able to hear a lot better.

The hearing aids have helped me a tremendous amount. Now that I have them, I notice other people more, I'm more aware, and I talk to other people. Everything's working fine. I can wear them all day and I don't have any issues. They are very comfortable. The only problem that I notice is when I'm wearing sunglasses, the sunglasses will bump them and make a little noise. It's sometimes a little annoying or a little inconvenient. I have to get used to the sunglasses rubbing them and creating that thing. I don't know if there's some way they can put a piece of foam there on them or something.

When we went on the internet, Hear.com made it really accessible to get a hearing aid without me going to the doctors and to an office. When my order arrived, it came with a computer. They programmed it to your prescriptions, then they adjust it and you play with the adjustments. And you spend about a month playing with the adjustments with the people on a weekly or daily basis. If you have a problem, you just call them. They have you just plug it in the computer, then you turn it on and it says, “Hello. Follow the directions.” It's a huge computer and you take care of it for a month, which was too much. But I was impressed with it. I had a problem with a squeak and I called and talked to Gus. He fixed it within five seconds just by using this little thing on the computer, then it releases it and adjust it to your phone, so now everything's on my phone.

Hear.com is very good at customer service. The reps walk you through the process and are always communicating and making sure that you're taken care of. Plus, the hearing aids have excellent quality.

One of the news briefings I got from a company called Axios, a nationwide group that puts out local news in your areas, had an ad from Hear.com. Once I saw that, I did more research and enjoyed talking to and working with them. I ended up trying out two different sets because they came out with a new set in the middle of my 45-day trial period. I asked about it and they said I was gonna be the first one in the general public to have these through their .com connections. So, I ended up buying the second pair because they were a little bit more precise in hearing and the price was the same. Hear.com’s reps went out of their way to make sure I was happy with them. The customer service I had during the 45-day testing time was excellent as well as the follow-up I had with the technician, making sure that I didn't have questions. He called me once a week. Since then, I've not needed them but I know if I need something, I can call them.

Their customer service was very good. We had a little bit of trouble with our Humana Insurance. And they kept at it, and we kept at it. We had a very good experience. The hearing aids are fine. I have trouble getting them into my ears. But, I would have trouble with any hearing aid, I'm sure, ‘cause they're all basically the same. The quality is very good.

I'm very glad I went with Hear.com. My experience has been excellent, from beginning to end. They are really good, and their product is excellent. I have been very pleased with them. They're very comfortable compared to the other hearing aids I tried. They don't bother me, and I wear them almost all the time. I would highly recommend Hear.com to anyone.

I've enjoyed my hearing aids from Hear.com. They've been great and they're comfortable. They have a good battery life to them. You just plug them in at night. I had another set of hearing aids. I decided to get a cheaper model just to have around if anything went wrong. But I really liked Hear.com, so I've been wearing them instead. The rep has been really good, and so is the girl. The girl who called me has been sweet too.

I put my name in an advertisement and Hear.com called. I spoke with the representative and they set me up for a hearing test. The hearing test was free if I went to their appointment. The test took about an hour and a half. They did a complete test including sounds, different tones, and phrases and words. I got the Cigna hearing aids. They're inside the ear and that's what I really like about them. They're not noticeable. I just thought they would be Bluetooth compatible, but they're not and I was a little upset about that, but the gentleman advised me that the audiologist said that if they were going to be Bluetooth, they would have to sit behind the ear, which I didn't like.

I gave my cellphone number and email and I read all the stuff. They replied within two minutes saying someone would call me in five minutes. It was at five after 5:00 in the morning so I knew they weren't gonna call me in five minutes but they called me back at nine o'clock in the morning. It was not pushy at all. They told me a little bit about the company and they only use to select providers in the United States. I had moved to Lafayette, Louisiana and I asked them if they had a provider here. They said they only had one and it's like 3.5 miles away, which is very convenient. They said that if I was interested, it's a 45-day trial and I could get out of this at any time. There is an upfront fee to set up the appointment, but the upfront fee goes away as soon as I have the appointment. The hearing aids will be delivered to the doctor and they will program after they do the audiology deal.

I was researching on the internet and I heard that this new technology that Hear.com came out with was supposed to be very good. I previously had a Costco hearing aids and they weren't performing very well so I chose Hear.com. I got them in December and there's a local office where I go to clean and maintain them. I'm very happy with the decision to get them.

I couldn't recommend Hear.com highly enough. They're very friendly and helpful. They've answered all my questions and even asked me some things that helped me that I didn't even think of. They checked up on me every week or sometimes twice a week to make sure everything was okay and got me fitted nicely. It's been a pleasant surprise. I wish I had done it a long time ago. I wear the hearing aids all day every day and take them out right before I go to bed. They're comfortable. I don't even know they're in. When I forget to put them in, I turn around and go home and get them.

There was nobody in Hawaii that distributed the A1 hearing aids. The only place I could get the one I wanted was through Hear.com, so that was why I called them. The hearing aid I got is the best. Its features are everything I ever wanted. I like the length of time that the battery maintains. I never used to get more than seven hours a day, and now I get 14 hours a day. Clarity is beyond unbelievable.

I've been wearing hearing aids for almost 12 years. I've gone through four different ones and the one from Hear.com was promising so much and I thought, "I'm gonna try it." I got the BiCROSS because I have no hearing in my right ear and they are behind the ear. It's also more convenient to use than the others that I've had. It's good, but it still doesn't really make everything totally clear.

I'm impressed with my hearing aids from Hear.com. I can hear my telephone. I have it programmed through my iPhone, and I can hear my phone ringing much better than I did in the past. If I left it back in the back bedroom and came in the front, I couldn't hear my ring. Now, I can hear the ring right in my ears. So, that's a very good thing for me.

I liked the hearing aids because it has the dual processor, the ambient processor versus the speaking processor. It's the next generation. It's working well. But it's not living up to the hype about the dual processor and the idea that it really does kind of cancel out the ambient noise much better. But I like the theory. It gives me a leg up a little better than what the uniprocessor had. I like the directional thing I can do to point the hearing at the people in front of me versus the people behind me or one side to the other. I'm a retired lawyer, but I'm a mediator, and I need to hear the people in my conferences. So the hearing aids improved that.

They don't tell you that they are not in network with any insurance company. So, if you think your insurance might help you with cost forget it. Unless they work with out of network. They also don't tell you that they will send you a bunch of stuff and after trial period is over you have to send it all back. When you call to complain about anything they keep circling back to nothing. They are not interested in helping to solve anything. They do not take responsibility for not being forthcoming. Just do not do it. Go with someone local. Save yourself a boat load of money.

My experience with Hear.com is wonderful. The hearing aids are perfect. They gave me what I wanted. At first, they didn’t because they weren't understanding that I wanted the smallest hearing aids in the world. Eventually, I got exactly what I wanted and it works well. Any problem that I had in the last month or so, they took care of it. Service after the sale is important to me. That’s what I'm getting from them. So, I have no qualms.

I went to an audiologist prior to going on the internet. I was not impressed with the young lady and I started checking on the internet for the best hearing aids and it seemed like Hear.com was a winner. I contacted a guy by the name of Jeff. He's a salesman and he set me up with an appointment with my local audiologist who was a fantastic guy. I've had the hearing aid on for about three months now. I've only had one issue in one ear and that's a small canal I had. Outside of that, there's no problem. The hearing aid is very small and nice. They're rechargeable and I charge them every night. The price is a little bit on the high side. I have friends who've got hearing aids that are similar to mine. I can use my phone and I can do a lot of things and they can do the same thing with theirs, but they got it at about half the price.

I got the Oticon based on the recommendation from the hearing specialist I went to at Family Ear Care in Littleton. She is a super nice woman. Her name is Tina. There are several different programs within the hearing aids and I am able to manipulate them with my cellphone. I can receive calls from my cellphone on my hearing aids. I can play music as well. I can use them like an earbud. I can wear them like a hearing aid. She showed me how to adjust the bass, treble, noise frequencies and how I can manipulate those to make it easier to hear. I like that the battery lasts over a day.

The hearing aids is a product that I've never had before. So, Hear.com was there step-by-step. I understood what I needed to do, having to change something, one or the other wire or the fitting in the ear. And they were very easy to follow. Also, they were always there when I needed them. And they respond as I have a problem. But I'm having a little problem trying to contact the rep and communicating with him. I have an appointment to talk to him in the middle of next week. I would like to be able to contact somebody who is not on the other side of the United States. Instead, having somebody close by in California.

It was easy to find out how bad my hearing was on the internet. It was exceptional the way they gave a test and then referred me to a local specialist and followed up over the first six months. The hearing aids are easy to use and monitor. It's just a pleasure. The customer service reps were amazing to reach out to me on a regular basis from the time I got my hearing aids up until a week ago. It's just amazing that they take the care and time to make sure I was happy, and I am, and I appreciate that. I got an outstanding value in return for my hearing. I can hear better. I can hear my grandchildren talk and I have a better quality of life. It's changed my life. I didn't realize how poor hearing could affect the quality of someone's life.

I'm very happy with Hear.com. I just decided I would call and make an appointment for a hearing test, and I did. It took an hour to do and it was very satisfactory. The reps were very friendly and helpful. I got the hearing test done soon after I called. However, the cost is high. I knew that hearing aids are expensive. I'm on Medicare, but I didn't want to get a Medicare hearing aid. I heard they weren't that good. I didn't want to go to Costco and get Costco ones. That's why I decided to go ahead and pay the price. Do I think they're worth it? Yes, I do. And it didn't take me long to get used to the hearing aids. They were very comfortable.

I can use the hearing aids with my cellphone and hear well. Their app helps me to understand speech when I'm in a crowded area, like a restaurant or bowling alley. One of the things that I can do with the app is I can direct the hearing aids directly to the person I'm talking to so I can hear them. It makes my understanding what they're saying to me clearer. Hear have been very good with informing me of new innovations and following through to make sure that I got the initial package and that everything went well with it. They've been quite good. But their price was not so good. They were quite expensive.

I got the app that goes with my Hear.com hearing aids so that now I can watch television with my family and have my hearing aids attached to that app. And I can have it up where I can hear without having captions on, so they don't have to fiddle with the captions and they can have it at whatever volume they want. The Signia app is very intuitive and I have not had any problems with it. And I like the fact that it allows me to change not only the volume but softness. Because sometimes, with the hearing aids, there are some sounds that are particularly harsh. And with the app, you can set the softness settings to lower, then you don't have that irritating loud sound.

My hearing aids work fine and they helped stop the ringing in my ears that is so bad. It is down to a dull roar now. My hearing aids help so much and maybe it's because I could hear more from around me and it blocks it out. They're a lot more comfortable than what I thought they would be because they're not the ones that I wanted. I wanted the ones that would fit in the ear canal but after the Hear.com rep worked with me for a while and looked, he said my ear canal is really too small to have one that goes down and it will be effective. So, that teeny round thing that just sticks right down in there works fine. Everything with Hear.com has been fine. The people in the office are terrific.

One of the things I like about their hearing aids is they're rechargeable. I don't have to go out and buy batteries or worry if the batteries have been lost. Also, I can control them better. They have a great service team, as well. They are attentive and they check up to make sure things are going well. I know that I can call for anything I need and if I need replacements, I know that they will be shipped out to me. I'm very happy with them.

I was looking for a more definable speech sound and when I tried the hearing aids from Hear.com, they seemed to be better than other hearing aids. They work fine. I like them. I put them in the morning and take them out at night. I like the control on the phone and that works well. I'm happy. A lot of times, I can hear but don't understand necessarily what's being said. And with these, I can both hear and understand. The speech is clear. I don't say "what" as often and I don't feel left out of conversations as much as I used to.

Hear.com has been wonderful. They sent me a monitor so that they could interact with me. We'd set up appointments and they could see me and I could see them. They've done everything they said they would to help me. I had some problems with my hearing aids staying in, so they hooked me up again and showed me how to put these little things on the hearing aids that help them stay in my ear. The people have been so responsive to me. They're always there when they say they're gonna be, and if I call and I have a question, they get back to me. If they're not available right then, someone calls and helps me. It's been great.

My experience with working with Hear.com was way above exceptional. The reps were really excellent. They were very responsive, called a lot, and put a lot of attention in it. We had trouble having the hearing test because some of the computer equipment malfunctioned and we had to get a new one. They were amazing with their service and their help. The hearing aids I got are rechargeable, and I like them better than the first set I got. There's a charging case and I put them in the case and the case charges it. I plug the case up at night when I get home, and it charges, so they're hot the next morning.

I’ve had hearing aids from two companies for over twenty years. Hear.com, my new choice, is offering me the best aids. My initial online search led to a representative by phone who described the whole process. It must have been over thirty minutes of complete information along with friendly chatter. All my questions were satisfactorily addressed. Leading up to my first appointment were emails reiterating the visit. You would think my birthday was approaching. The exam was thorough, as the other companies until I tried Hear’s on. Completely crisp and clean sounding. And, $2,000. less than the others. Free monthlong wearing. She said it often takes up to two weeks for the brain to adjust. I’d say my brain caught on after two days.

My wife and friends kept telling me I needed hearing aids. I final realized they were correct because I constantly was asking them to repeat what they said. My wife found Hear.com. They contacted me immediately. The process was so easy. The results were fantastic. Within days I could hear plainly and understand what people were saying. I could hear TV again and enjoy music. I could hear again. I highly recommend Hear.com. They gave me my life back!

After many years of frustration with hearing aids, a friend recommended that I try Hear.com. I am glad he did. The new hearing aids are significantly superior to anything else I had before. Although the whole process of getting the new devices occurs over the internet via zoom -- from hearing tests, checking ear wax, fitting the hearing aids, making needed adjustments and resolving any issues -- it was both very effective and efficient.

Initially, everything was done on the phone and then I told them I'd prefer to see a person. Fortunately, just five minutes up the road from where I live, there is a Hear.com building. I went there personally and got everything done there. The tech there is great. She's always available, enjoyable, very knowledgeable, professional, and comfortable to be with. The hearing aid has different modes, speech, and panoramas. It also has a music mode. I can hear clearly in a room with others and I have the ability to stream from my television. It offers a lot and the features work very well. I would encourage others to use Hear.com.

When I went to HearUSA, the rep was very good at what she did. She gave me a test and we went through it. It seemed like it was in more detail. I spoke to somebody at the office and I told them that what I was really looking for was a hearing aid with Bluetooth and rechargeable batteries. They had that by the time I got there. I was tested once I put them on. The rep went through several things and made some adjustments.

Dealing with the reps at Hear.com was excellent. They answered every question I had without exception. I got a very expensive pair of hearing aids. It's listed at $7,500. I vowed I would not accept any hearing aids unless I would be able to carry on conversations at a table in a restaurant and I did not accomplish that. But I lost track of time and the 45-day warranty expired. I was very happy with Hear.com but I'm not that happy with my hearing aids. My major problem is asking people to repeat themselves and hearing in a noisy restaurant. And neither one of those is working very well.

From customer service, through delivery and final results, the Horizon hearing aids, are world class. Everything promised was delivered, along with effective follow up. After delaying these devices, for years, I’m glad I chose Hear.com.

I have been having some hearing problems and I said, "Oh, all right. Well, we'll give it a shot." So, I contacted Hear.com through text and they put me in contact with the local hearing company. The guy at the hearing store said, "Okay, these are the hearing aids," and he gave the ones from Hear.com to me. I'm very pleased with these. It's very small, behind-the-ear with a little wire tube that goes into my ear, and a little tip on it. It's very comfortable and easy to get used to. I like that I don't have to worry about the features. They just work. They help my hearing. The one thing that I'm very pleased with is the use with my phone. I tell my grandchildren that I do not have hearing aids, I have very expensive earbuds. With my hearing aids, I stopped saying, "What, what, what? Excuse me, what?" They're a huge help.

I worked with an audiologist. It was very nice, answered my questions, and gave me a lot of good information. Hear.com sent me a great, big box of stuff, including a pad. So I had direct contact with them to ask questions and have lessons and just talk with them. I paid more for this one than the first company. But the first company was useless. They weren't as helpful and there wasn't as much training or discussion between us. It wasn't worth the difference in the price to me. I did get the hearing aids and I had 45 days to use them or return them, and I returned them. Then when I got the ones I have now from iHEAR, they're wonderful. I heard crickets for the first time this summer in years. The hardest person for me to hear before was my son. I was always asking him, "What?" or "Huh?" Apparently, it's the pitch of his voice. Now, I can hear him much better. I can hear everything much better.

I had a wonderful representative from Hear.com. My hearing aids got soft rubber tips on them. So, they're more comfortable than my other ones from Oticon. I'm very happy with them. I can hear better and if you can hear better, everything else works better. They hooked to my Bluetooth. It hooked my phone. I can make it louder if I want to. I can rebalance it.

I called Hear.com and they sent me the information and how to proceed. It was so smooth and easy, and I didn't have to get in the car and drive to an appointment and sit in an office and wait. They sent me an iPad that I was to keep for 45 days. It had an attachment that I would stick in my ear and they could see into my ear as if they were there. It would show up on their screen. So, it was all very scientific. They just didn't hear my word, they saw. And it was at the time that they said they would meet me online, and I had several meetings online. They told me that with this box also came the hearing aids, everything I would need. And I was not to bother anything until I face-to-face with her on my iPad.

Part of the reason I went with Hear.com was the price and part of it was the good service and the educated people. I wanted the best hearing aids. The ones I got were very expensive but there were some that were more expensive. Mine are very in line with the higher quality hearing aids. My experience was excellent. The hearing aids work well and they make me hear and see better. I like the fact that I can turn them up and down.

I hear 50% better with the hearing aids that I have now than I did before. In a crowd, I wasn't able to hear any conversation, but now I can. I'm now able to hear the content of the speech on the television which I could not before. The hearing aids turned out to be a better product than what I was used to. The price that I paid for them was reasonable and the service with Hear.com has been excellent. The only one thing that bothers me is I hear better without it on the phone.

Their audiologist was very nice and fair. They did all the testing they were supposed to do and everything's working out okay. They sent everything and followed up for several months. We had a meeting every week for them to make sure that I was doing okay. They took my insurance payment and I set up a payment plan for the balance. The hearing aid is easy to wear and you can't tell that I'm wearing it. It's on the outside of the back of my ear with a small wire into my ear.

I have behind the ear hearing aids from Hear.com. They're quite comfortable. They're very expensive, but the quality is good. So, it's worth it. I can hear better. I'm very satisfied.

I had used Hear.com in the past when I had my first set of hearing aids. They started going in-home where they sent the kit and video conference, and I really like that. That worked out great. I went with a different hearing aid style but it's still the same type of on-the-ear hearing aid. They did send me a free gift pack. I got earbuds and a three-year supply of rubber coatings. I'm happier this time than the first time. The first time, there wasn't as much follow-up. Then, they just sent me to an audiologist in Madison, and that was the only contact that we'd had. I'm happy with the hearing aids. It’s more than I expected. The cost is always too much, but they seem to be working really well, and that's what I was after. So, I'm happy with them right now. I would recommend Hear.com if somebody called and asked me about them.

Their response has been good. Since purchasing the hearing aid, I like being able to hear in a group or be in a conversation. I work with Monica. Every time I've called, she's answered. If I've got a question or if I need to have the hearing aids adjusted, I call her. She sets up an appointment for me. I've had a couple of problems with the hearing aids and I went back and they adjusted it. Everything was fine.

Took the free trial and hearing aids worked pretty good. Was never given any pricing information until the hearing aids actually arrived. Was never given any instructions about how to care for hearing aids which I would find out is pretty important. Had an issue with my hearing aids and was given an online appointment. The special tablet they said I needed for the appointment never arrived by the appointment date. They gave me a new date and I was logged onto the call but nobody ever showed up. The next available appointment they said was over a month away. This is unacceptable. What am I supposed to do, not use my hearing aids for a month? This company is understaffed. I am sure there are much better companies out there who do not run on a shoestring budget like Hear.com. You just cannot run this type of operation with an online presence only.

Hear.com seemed to have a good reputation so I reached out to them. After talking to a representative, I decided to go with them. I like whatever hearing aid I got. It's behind the ear and it's fine. I'm still learning how to control it in certain situations. But overall, I'm very happy with it even though I struggle in crowds and when there's background noise.

I've had five pairs of hearing aids and this is, by far, the best service I've had. The Bluetooth on it is much better. I'm not continually reconnecting it. The service has been exemplary. They were with me every step of the way. I was very hesitant to buy hearing aids online and I wouldn't have without the 45-day return clause. But when they sent that package complete with the virtual pad and all the instruments for testing, I was impressed as hell. There was a tablet, a bone connectivity module, in-the-canal camera and the hearing cuffs, and the whole thing was done virtually. It was pretty amazing. Among other things, I'm a shooter, and I wear very heavy ear protection cuffs when I shoot. The cuffs that they sent for the hearing test were better than anything I've ever put on. I was very confident in them. I like the speech feature on them because it blocks out a lot of peripheral noise.

The Hear.com hearing aids cost a little less than Miracle-Ear and I ended up getting my products from somebody who was not that far away. So, the drive to do that and to get a re-check about a month later was not bad at all. All worked out and s far, the units are working. They got a month off because I didn't take them on vacation with me for three weeks since I didn't want to lose them.

I was pleased with the attention and help I got from Hear.com. It's wonderful to be able to hear again. They were with me the whole way. The hearing test was done online. It was a Zoom meeting. They talked to me, and we discussed everything. They sent me the equipment. And it even had an adapter that went in my ear so they could see what was going on inside. At one point I had to have an adjustment and they also did that online. So, it was a great experience. My hearing aid works with the Bluetooth on my smartphone. And there’s an app that I can control all the hearing and situations I'm in. I also like that it's rechargeable. I would plug it in at night, it would charge overnight, and I would be good to go the next day. The charge would last all day.

I have significant hearing loss in both my ears. I went to Hear.com for the convenience of having everything sent to my home. When you buy the hearing aids, there's a trial period and you do some fine-tuning. They pre-set the hearing aids and you have some minor adjustments on your phone with an app. Those are very helpful. The process took a month. I'm not quite sure that my hearing aids are perfectly done but they're pretty good. Now that I've been using them a bit, I'm wondering about some stuff so I am thinking about calling Hear.com back.

Hear.com seemed like a good company and I gave them a try to see if they were better than the hearing aids that I had. My experience went much better than I expected. I really like the person I dealt with to get my hearing aid set up. She was excellent and very detail-oriented. I got everything answered that I wanted answered before we finally concluded that series of meetings. I was very pleased with everything. The timing was very good on everything. My hearing aids are far superior to what I had. My main complaint before was I could not hear people when I was in a group like when we were sitting around the table having a conversation. Now, I can. Also, the hearing aids are a lot cheaper than the other ones that I had. Hear.com also did insurance. My other hearing aid people wouldn't do that.

The gentleman from Hear.com did a test which took 15 minutes and he was super. I got the over-the-ear hearing aids and they can be paired with the phone. He calls and checks on it every so often, and whenever I have a problem, all I do is call him and he gets me right in to get it taken care of. The cost was way more than what I've spent on any other but I’m not sure if it fits the quality because the hearing aids all of a sudden just quit working. I couldn't get them to go up or down, and they're at that point right now again. I'm waiting for the gentleman to call me back to get it fixed again. It happens about every three months. But when they are working, they’re okay. There are some things that are just not gonna come through. It does not matter what I get.

My experience was outstanding. Everything was simple and straightforward. Getting fitted over the internet was perfect and I was ushered through every part of the process. Great support and service. Bravo!

I'm very happy with Hear.com, and this is the bald-faced truth. Other hearing aid companies (for instance, the one that was promoted by my health care organization) never kept appointments or returned calls. On the other hand, the group of people from Hear.com is with you all the way from the very beginning, and it's excellent. If I have a problem, they take care of it. I just call the number that I have and someone gets right back to me the same day. The girl who comes out regularly to see me, Sonia, goes over any problems I'm having, then she adjusts things and the problem goes away. I don't know what I'd do without her.

I purchased a set of hearing aids for approx $4,900 from Hear.com. In the beginning, the service was great. My on-line test went fine, I was getting my questions answered and they were checking in on me: if not daily, then several times per week. My “rep” was returning my calls (in some cases, from home), answering emails in a timely fashion, etc. All seemed as it should. The problem began when I decided to return them, a full 7 days before the end of the 45 day trial. I called to tell them that I was returning the hearing aids. I was told to just “set them on the porch and UPS will come and get them.” That didn’t sound like a good idea and I expressed that. I was told that he would send me a return label via email. I waited nearly an entire day with no label. I called back and was told that it could take up to 24 hours.

I called the 1-800 number and I was forwarded to a person who does an initial screening. They told me what was gonna happen over the next couple of weeks and I received a lot of information in the mail in addition to that. Then, the process starts where they evaluated my ears and whatnot, plus they went into the ever present finance side of it. They've got a number of ways to handle the finance and I chose the credit card option.

I talked to a Hear.com representative online and then, they found me a doctor that was right near me. I loved the doctor. He did everything I said because I've never had a complete hearing test where I got an evaluation that was true. He was the only one in the office and we were there for 45 minutes. He did all kinds of testing and it worked out good. I'm working in construction and if I don't have to hear all of that noise, I'm fine. I love my hearing aids. They work when I need them to work and I put them on when I need them. I put them on a charger at night. When I take them out, I automatically put them back in the case that charges them.

Up to now, I like my Hear.com hearing aids. I can be in a conversation and hear everybody. In the beginning, it was uncomfortable. I wasn't used to this kind of hearing aids. I was wearing the one that you put a battery and you have to change the battery. Now, I like that I can charge my hearing aids directly to the little box, and I don't have to buy batteries. I can also answer the phone directly through my hearing aids. The only thing that I don't like is the receiver. The hearing aids are too wide. I asked to get the thinner ones, but it costs more. Also, I change the hearings aids to the noisy program, but I'm still getting a little bit of noise from outside when I go in the car. That's the only uncomfortable thing.

The hearing aids work really well. I had a problem when I first got them with the little buds coming out of my ear, but Hear.com fixed it by sending me another set of the little wires that go from the body of it into my ear. They sent me some that were better or longer and they seem to be working absolutely wonderful. Also, the hearing aids have a case that I put them in at night that recharges them and I don't have to worry about batteries. It's very convenient. And when my phone rings, my hearing aids get a little buzz sound and I can answer the phone and don't have to have everybody around me hear my phone. I've already told a couple of my buddies that if they have problems hearing, they need to get in touch with Hear.com.

I checked into getting hearing aids from a Hear.com office but by the time I got to my hearing test at another Hear.com, they already sent a set of hearing aids to me. And the only thing they've done was adjusting them to what my test came out to be and I've been satisfied ever since. I got Wi-Fi and my hearing aids go with my phone. I can control all my hearing aids through my cellphone and I answer phone calls through my cellphone with the hearing aids. Now, I can sit in a room full of people and I can hear the same TV that they hear on the same noise level that they got it on. Before, I couldn't because I had to have a TV turned up. I also don't have to second guess what somebody's telling me.

I love the hearing aids from Hear.com. I didn't ever think that I was gonna be glad that I was wearing hearing aids, but I'm very happy. When I was originally looking or I had got to an audiologist, they gave me a range, which was $7,000 range of what my hearing aids could possibly cost, and these were at the lower end of that. It was at a discount, too. I would definitely recommend them. Originally, they had sent me the virtual package so that I was gonna do everything virtually, like the iPad and the hearing aids got all mailed to my house. Then they found out that my insurance would most likely not cover that because it needed to be an in-person experience. So, they ended up saying, "Just ship the stuff back. We'll find you a provider within 15 minutes of your house," and they did. I went to that provider and she was great.

Hear.com does a good job. I'm very satisfied with my Horizon hearing aids. I like that I can control the volume through my phone depending on where I am. And also, I don't have to have batteries. But my concern is if I have a problem with them, what do I do? Also, they're pretty expensive. Other than that, I'm able to hear better.

My experience with Hear.com was smooth and everything happened just the way it was supposed to. The hearing aids are helping me. Everything's good. One of the earbuds or the tulips as they call them came off in my ear. I went to my doctor, and she took it out. I try to make sure it’s snapped on the tube really well, but it happened twice. Everything else is good. I had hearing aids about 15 years ago, and these are much better and they're cheaper than what I paid before.

My behind-the-ear hearing aid has been doing well. I have a little problem with it keeping inside my ear, but they've been working with me to try to rectify that. The hearing aid has BlueTooth on it so if my phone rings, I can answer it. I'm very happy that they were accommodating. The value is good.

My hearing loss was bad. I was having trouble hearing basic conversations and in all sorts of situations, I was not hearing very clearly. I was online with the hearing aid person from Hear.com and we went through a lot of testing and finally arrived at what I needed. He went over all these various things you can do online to hear better in certain situations and that part was confusing. But everything is going fine. I haven't had too many changes and my environment has stayed the same. But other than that, the hearing aid was very easy to maneuver online and I haven't had to adjust. The sound has been good. The hearing aids have shown through any place you needed clearer communication. I was having a hard time, not volume-wise so much as it was clarity, and these have provided me with the clarity that I can hear conversations and know what people are saying.

The rep asked me questions about my hearing and what my goals were for the hearing aid. She set me up with a company and as soon as my hearing aids were in, they notified me. I picked them up in town and the tech adjusted them. I needed a different adjustment so I brought them back and he fixed them. The Hear.com rep kept in touch to make sure everything was going well. I'm very happy with my hearing aids. They're easy to work with and easy to get in. I can adjust them from my iPhone. Because I don't have significant hearing loss, they work well. But anybody with more hearing loss would need a stronger hearing aid.

I have tried hearing aids that were a couple hundred bucks and they didn't work. Then I got some from Costco and they worked a little bit but I still couldn't hear like I should. I gave up altogether and after a while, I tried hearing aids again. Hear.com came up and it seemed like a good company. I followed up on it and it turned out that they're okay. I don't wear them like I ought to, but they do okay when I wear them. The one thing that I don't like is, when I hear a sound, I can't really tell where it's coming from. It's like I'm wearing ear plugs and I can't direct and say, "Oh, that came from 30 yards over that way."

I have the over-the-ear hearing aids and there’s a little wire that goes on the cone in my ear and nobody can even see that I have them on. I have to be a little careful when I put my eyeglasses on. The old joke says you gotta have ears to wear glasses so it's a little cumbersome in that regard, but not anything I can't handle because it's just reading glasses anyway. I didn't realize how hard my brain was having to work to try to make out what people were saying. But I still couldn't quite make it out and I didn't realize how anxious it was making me. I couldn't hear anything in my right ear and very badly in my left. And now, I can hear the birds when I wake up in the morning and it feels wonderful. I'm not having to ask everybody what they said and they're not having to repeat themselves three times. I can hear my little grandchildren. So, I'm thoroughly enjoying them.

The audiologist that I was going to gave me a hearing test and told me that my hearing was bad. They showed me all the different frequencies that I wasn't hearing. They had turned up the hearing aids as far as they could go and there was no longer anything they could do. I thought my hearing was getting progressively worse and I was at the point where hearing aids wouldn't help. When I saw from Hear.com that there was new technology, that piqued my curiosity. I thought of trying it out. My Hear.com hearing aids are working. I’m able to hear my family now and join in conversations. But I have an ear canal on my right side that's not normal. It goes up instead of in. I've been playing with the little rubber ear cones that go in the ear, trying to find the right cone to keep it in place. I got one that's coming loose all the time, and I have to keep pushing it in.

I have had a perfect experience with Hear.com. The folks that I dealt with all along the way were excellent. When I wear the hearing aids, I'm very satisfied with them. The hearing aids are exactly what they promised to me. I do not have a lot of money, so I wanted to get what was available that was most reasonably priced.

I just got my hearing aid back. It broke down, had to send it away. The left hearing aid started to fail, and then it failed completely, and then the right one went. I called and one of the aides tried to help me through it to try to get me to replace things and talk about replacing wires. I said I didn't think I could do that. I talked to someone else. She said she thought I was to send it in and I did and they fixed it. But they neglected to send my cord to the recharger back with it. I had to call and that came a couple of days later and they apologized profusely. Their customer service was terrific. They were very friendly, attentive and answered all our questions. But the price is way too expensive.

Representative said my daughter’s were no longer under warranty. Purchasing new would be cheaper. Set her up for test. Two weeks to get it scheduled. Charged her bank acct $4,900 day of test not at end of 45 day trial basis. Repeated calls and no response. I checked Hear.com and got an immediate call wanting to set me up for 45 day trial.

Hear.com is very customer-oriented, and their process is designed to make it really easy to buy the hearing aids and have them adjusted and fitted. The reps called on a regular basis to check on progress, and they let me know what to expect, then they called to follow up to make sure it happened the way it was supposed to. They were superb.

I had used a brand of hearing aids that I wasn't comfortable with so I looked around and saw Hear.com. The service is good, very prompt, and the product is very effective. I got their over-the-ear hearing aids. These are much simpler to work with and easy to adjust as far as volume and certain things. It was just not as cluttered as my old ones which has lots of options that I didn't really need. The hearing aid in itself is half the size of the ones I had before. It's very good. Previously, I had to replace the batteries of my old hearing aids. These new ones do not have batteries. I just charge them at night and then use them in the day. I just plug them in overnight when I go to bed and unplug them in the morning, and they last all day. They've overall smaller, more simplistic, and very comfortable to use. They're better.

The customer service rep I worked with was excellent. She was very thorough in her explanations and kept in contact with me. I'm also hearing better with the hearing aids. The quality has been excellent and the cost is much more reasonable.

I inquired with Hear.com's online questionnaire. And they reached out to me. Their price ended up as being less than half of what other people that I know have paid for their hearing aids. Mine is behind the hear and I like it. My behind the ear hearing aid functions and performs well. I have the app on my phone. It's Bluetooth. And I can adjust the volume on right, left. I can listen to my music through that. Most of my trouble was with multiple conversations or background music. And the sound sometimes can be a bit tinny. But I could adjust the tone to take care of that problem. When I sit on the back porch, and it's nice and quiet, I put my hearing aids in and all of a sudden, I can hear the birds chirp. That's awesome.

Hear.com's reps were very good, pleasant, calm and friendly. The hearing aids are overpriced for the person involved. But the fact that we have it now, and they took 50% off gave us a chance to be able to afford it. We wanted to make sure that it was working for us before we went ahead and spend another $3,800. The separation between up front and background noises was tremendously improved by the new hearing aids.

The hearing aids made a significant improvement in my comprehension and my hearing, even the sounds around me. I'm hearing things I haven't heard in years. I'm not missing things at meetings and I could hear my grandkids talk. I have the behind-the-ear hearing aids from Hear.com and other than getting used to them, it's a ritual taking them off and putting them on. There are parts of it that I like and there was one little hiccup that I didn’t. One of them stopped working and the rep replaced the wire. For the most part, it was a good experience.

My first phone call with Nicole was incredible. She set the pace. She explained things, she was patient with my questions, and was very detailed about the program. She pretty much sold me on Hear.com's product. The hearing aids are great. After my consultation with the doctor and wearing them the first day, I knew I was keeping them. The clarity was amazing. I can hear birds singing now. Those are the pitches that I can't hear. Timers on ovens and birds tweeting seem to be the pitches I've been missing the most. That first day that I sat out on my patio and I could hear the birds, I was like, "Why are these birds so crazy today?" Then, I took the hearing aids out and I couldn't hear them at all.

A lot of my friends have purchased hearing aids and they have not been happy and have not worn them. So, I didn't want to waste the money. But Hear.com offered me a 45-day guarantee that if I didn't like them, then I could return them. Now, I absolutely love the hearing aids. The doctor told me I needed hearing aids, but I wasn't ready. That was a couple of years ago and it had gotten to the point where I couldn't hear my husband talk even if he was sitting three feet away from me. I couldn't understand what he was saying and I decided that I needed to do something.

I went into the main office and took the hearing test. I got two hearing aids and they're working great. I got the top of the line. It's the type that you put over your ears. It's got the little wire and you put them in your ears and you can't even see them. Nobody even knows that I even have them. Since wearing the hearing aid, I have to turn the TV way down.

I asked positive questions to Hear.com and I got positive answers. They still kept in touch. I listened to everything they had to say and I had 45 days to make up my mind as to whether I was gonna keep them or not. I like the hearing aids. Sometimes, I forget to put them in and I can tell a difference when I do. I have ringing in the ears, and I don't notice it as much when I have them. Now, when I take them out, it's not as much as what it used to be. It's not gone away, but I don't hear it as much, and I am so glad. I thank Hear.com for being as kind as they are, and I would recommend them to anybody. So far, I've had a positive outlook on them.

I've never had better customer service like what I got from Hear.com, and I've been in the customer service business for a lot of years. The follow-up was excellent. I also liked their overall attitude and their answers to questions. I went with the middle-of-the-road hearing aids called the Horizons and the noise canceling is fantastic. I sit next to a server with a lot of ambient noise and it really helps. It's called Noisy environment. So they go from Universal where they start up and you have a Panorama feature. If you press that, you can go to Noisy Environment, and just knock out that background noise. My hearing aids also have a Bluetooth feature where I can answer my phone just by pressing a button on my ear as long as my phone is in my pocket.

My husband is very happy with the hearing aids. He still has difficulty in places where there's a lot of background noise. But our conversations as husband and wife have greatly improved. We live in a rural area in the middle of Idaho. The way that Hear.com has it set up is that they send a tablet to your home and you don't ever have to leave your home. We can see the people on the tablet and they can see us. When you first get it, they have a little connection where you put a light down the ear and they can see what the ear canal looks like. They pay to have the tablet picked up and sent back. That's phenomenal. The hearing aids cost several thousand dollars. It's a big investment but you're able to insure them so if they get lost or broken, you don't have to pay to have them replaced. It would be good for every hearing aid company to do that. I have learned to insure them on our house insurance.

I got the hearing aids that goes over the ear from Hear.com and the Bluetooth is very handy. Getting the fitting of my hearing aids was very easy. I went in, did the hearing test, and I got the hearing aids for a 45-day trial. I had done something like this before and I wasn't satisfied. And the hearing aids were way too expensive for me to ever purchase. But these people were very nice, professional, and efficient. I spoke with a girl named Sally and she kept checking up on me, so the following up was really good. The cost is very good, too. Having the hearing aids has made my life much nicer. I hear all the birds outside and I can hear in crowds.

Hear.com has more than one hearing device. And they have some that are behind-the-ear and some that are in-the-ear. I decided something that went in the ear to fit my profession better. I started out for three days with the product. They were small, they fit in the ear, but didn't do well. And the representative said, "Why don't you try a product called BiCROS." I tried that and I liked it. But after a while, I talked to Cliff in Florida and said, "I'm not sure if the product is defective. Because at times, it would just not work."

I got the hearing aids that go behind the ear but that was not what I wanted. I wanted the one that just went in your ear. But the rep talked me out of it. She said, “You gotta start with these just because these are the best. You can always switch up till later.” They are good. But I didn't wanna screw on them with hanging on my ears. The ones you stick in there are so simple. You don't have to mess with these little cables going off and around and behind your ear. Other than that, the hearing aids are exactly what they said they were. I paid $6,300 for them and they are good. I wear them every day. The people that I've worked with have been awesome. If I wanna change the hearing aids, I'd certainly go through Hear.com.

Pauline made the initial contact with me to get everything rolling and she determined what hearing aid she thought that I would need. She also checked in with me periodically to see how things were going. Then I talked to David and he was friendly and very sociable. He explained everything after I took the hearing test in good detail, which showed as far as my hearing loss. The hearing aids were already in his hands at the time, which was nice because he was able to evaluate after the hearing test and then know how to set the hearing aids up for my particular situation. Since he already had them, there was no waiting. I wear the hearing aids to church all the time and I can hear the pastor better. David is working with me to get the hearing aids tweaked to do exactly what I want. He made a change the last time but over time, it got to where it was bothersome. So he took care of that today.

The technician was clear and concise in explaining how to use my Hear.com hearing aid. So far, it's doing what it's supposed to do and the Bluetooth comes in quite handy. With it, I don't have to worry about having another thing stuck in my ear. But I struggle when I'm at the malls. There are too many different types of noise coming around the mall because they have music and people talking here and there. Other than that, the comfort level of my hearing aid is satisfactory. It feels funny but with it, my hearing is clearer and that's always good.

The whole situation with Hear.com was awesome, from beginning to the end, and they kept with me through the whole deal. My hearing aids are so small that most people don't even know that I got them on. They're way better than I expected and the Bluetooth feature is very good. With my hearing aids, I can join conversations and I can understand what people say. I don't miss information that I should be hearing and in general, the whole quality of life has gotten better. I got the top-of-the-lines ones they have and I wish I had got them years ago, even though I don't know if they had the technology then that they have now.

It's been a very good experience with Hear.com. The hearing package testing equipment was excellent. The doctor and the techs were very excellent. The hearing aids came. Very professional presentation. We set them up to use them and then they talked to me about cleaning them and maintaining them. I received some support products for free. Everything was awesome.

Great product. 3rd different hearing aid I have used. Best connectivity and customer service. Quality of product is exceptional, and the follow through by customer service and Hearing specialist is best I have received.

I went in an office around the corner from Mount Sinai Hospital in Manhattan. The Hear.com rep had someone else in there before me. So, my whole time there might have been an hour and a half. That was all it took. After he finished the patient that he was in with, when I went in, I was there 45 to 50 minutes. Because he took down notes. He would ask me questions on the computer, and I went in the little booth right in his office, and he tested my hearing. He tested both ears one at a time, and then both. The test was good. I was listened to different sounds, and touched a button to let them know if I heard it. It was simple to me.

Marty, the salesperson from Hear.com, was a very positive presenter. He explained what was going on and then, he sent me the kit. My audiologist, Doctor Emily, told me things that I did not know about my hearing, the letters, the P's and S's and things along those lines and how the hearing worked that I never learned from my previous supplier, the VA. So it was a very positive experience with Doctor Emily. She was caring and patient. So that was very impressive, too. I've got the behind-the-ear hearing aids and they work fine. That's what I had before, so I used them. We had gone to dinner with friends when I was using the previous hearing aids and I would struggle to hear the conversation. But when we went to dinner with eight people around a round table the Friday after I got the Hear.com hearing aids, I could hear everybody. So the difference was that dramatic. The hearing aids have involved me back in the conversation and with my family.

I'm very happy with my Hear.com hearing aids. They've worked well for me. I wear glasses and the hearing aids are more comfortable than I expected.

Cameron, my contact person at Hear.com, was informative, always polite, and professional. He made arrangements really well and followed up to make sure that everything got done the way that I wanted it to get done. Everybody from Hear.com answered any questions I had and was responsive. I got the behind the ear and in the ear hearing aid and once I learned to get it in, it was comfortable to use. When I need it, it's excellent. It's a little bit echoey but I love that you can adjust it on the app on my phone and I'm pretty proficient with that. Then, I got the watch you put into the TV so I can hear the TV and my phone to talk on. I love those features of it. One time, I had to have help when I got a new phone. I knew that my hearing aid couldn't have just failed and I had to go back to their rep to have it fixed.

The system does appear to be working. I want to thank Consumer Affairs for making it possible to bring opposing forces together to enable a reasonable solution. I want to acknowledge Hear.com for graciously helping resolve an unfortunate circumstance.

I had about a 30% hearing loss. So I was having trouble in conversations and hearing TV. The agent that I dealt with was very good. He was not pushy. I liked the way that he did not try to sell me anything. He just told me about the product and pretty much answered all my questions. He was informative. I chose the hearing aids that is pretty much just a tube that goes in my ear. The comfort level was way better than I thought. I love that you don't have to put a battery in it. It's rechargeable and you can use your phone to make changes. You can turn it up if you need to, if somebody speaks real quietly. My friends noticed that I can hear better. The smoothness of it with the agent has nudged me to be proactive. I don't think I would have hearing aids had I not worked with the Hear.com. It was a good experience.

During the first 45 days, there was wonderful feedback. They call and that's all great. After the 45 days, that ended but that's okay. By that time, I was settled in and knew what I was doing. The comfortability is great and the prices wasn't too bad.

Everybody there has always been real helpful and accommodating. It was a really good experience for me. I own my own business, so running back and forth to the doctor's office was something that I didn't look forward to. But with Hear.com, we did everything over the internet. It really helped me out because it only took 30 minutes. I just sat down in a quiet spot and did all that stuff and then we were good to go.

I was hearing okay but when I would go to a church or an auditorium, I couldn't hear the speakers up there. Even when sitting in a restaurant, I could hear people sitting across me but not the tables next to me. We have a company that comes out of Billings to the senior centers. I tried their hearing aids but I sent them back because I could hear just as good without them as I could with them.

The reps were friendly and courteous. I'm happy with my hearing aids. Check Hear out without question. They've been a good company to work with.

The hearing aids work great. The components are riding over the ear with an insert into my ear channel. I like that it's programmable. They have different functions that go to the app on the phone. I can choose a silent mode, which shuts the processors off. After my wearing it for a week and jotting down all the information on what I was experiencing right out of the box, I found that I couldn't sit in a restaurant and have a conversation across the table, even though I've got them on and I'm right across the table from them, because there's so much background noise in Texas Roadhouse. It's not a quiet place to go and sit down and eat.

I'm very happy with Hear.com. When I talked to the people, they explained everything to me and I was very comfortable. I was very impressed with the hearing test as well. They put me in that booth, did the test, and everything was very good. At the beginning, I was having a problem with the Bluetooth connection. They changed something around, and ever since then, I've had no problem, and that is one of the features I really like. When I'm talking to someone, I don't have to have my phone in my hand. It comes right through my hearing aids. If I'm watching TV and I get a call, it lowers the volume of the TV and the volume of the call comes up. Outside of the cost of the hearing aids, I got nothing bad to say about the whole experience. Now that I have the hearing aids, I wish I would have done this years ago, but then, years ago, the hearing aids maybe weren't as good as they are now.

The rep I worked with was great. She kept everything up to date for me. These hearing aids are also better than the ones that I used to have. I can do a lot more adjustments. When I get in different situations like a loud crowd, I can put it on a noisy area. It really works. They're also comfortable. I put them on the charger at night when I go to bed, and then when I get up, I put them on and they last for the day.

I liked the service and that Hear.com sent the stuff to my house. They were very trusting to send an iPad to do an exam. Also, great communication. I answer if I'm busy and I got my hands going and the phone rings. I can reach up and tap the thing and keep doing what I'm doing and talk at the same time. I had a problem the other day, but it wound up being my phone. I like to listen to the music on my phone. One of the hearing aids wasn't working. I just reset my phone and put the hearing aids back in their charger. And when I put them back on, they worked fine.

My rep was persistent. She called back to check on how things were. I got behind-the-ear hearing aids and they're very comfortable. With them, I don't have to look at people's lips anymore. I can't hear and follow along. It's amazing the things I can hear now. I'm backing out of the garage and I just hit the garage door clicker to shut the door. I have never heard that click before. I can also hear rattling keys and I can hear my feet hit the ground when I'm walking.

Hearing.com worked with and was very professional and ethical. As it turned out I had to go with another company because of insurance issues. Otherwise I would definitely gone with them. I was very impressed by their customer service.

I had a guy from Hear.com named Harry and he tried to take care of what my problem was. He was interested in helping, so I was satisfied with him. The girl working behind the desk was helpful, too. They were good to deal with. I just didn't know that they had one that went in your ear that didn't go behind your ear too. I would have chosen that. But my wife said I was able to turn the TV down, which is important to her.

I had been wearing hearing aids for four or five years but I was just not satisfied with them. I was looking online and I found Hear.com. Everything was really good. The guy that set the hearing aids up with me was very knowledgeable about what he was doing. The only problem I had is one of the hearing aids went bad. I was used to dealing with Wellstar. If something happened, I would go into the office and they would fix the hearing aids right there. In the case of Hear.com, I had to send the hearing aids back and I was without hearing aids for a week. Customer service apologized and said there was nothing they could do. It upset me because they wouldn't let me just send the one that was bad back.

Hear.com's customer service has impressed me so far. Whenever I have a problem and try to find out what's going on, they have been right there to help me, so it’s been good. The hearing test with wasn’t quite as in-depth as I've had at a regular audiologist, but it was ok. The rep I talked to before I made the purchase was great and all the folks I talked to were very knowledgeable. When I received my hearing aid, I had a video conference with the tech and he walked me through the whole nine yards. When I purchased a new phone, the app didn't load up like it should have so they sent me another pad for a video online and we got that straightened out. So the tech support was good, and was satisfied.

I've had good luck with Hear.com. The lady I go to in Yukon is great. She told me I could come by any time and get anything I need, and any time I could call her. I live a couple of hours away from her but still, she does a great job helping me out when I need her. I got the behind the ear hearing aids with a little canal. I can turn the TV down lower than my wife can hear it now and I like the Bluetooth. I can be looking on my phone and it's not bugging everybody else that I'm listening to something. It doesn't disturb anybody else though sometimes, it disturbs my wife when I'm involved in it because I don't hear her.

I've worn hearing aids for years and my older hearing aids were not serving me as well. My hearing had degraded and it was time to do something new. I was aware of Hear.com from advertising. I'm an ex-advertising person myself. I did a little background study on the company and what products they were using and I saw that they were using a high-end product that was similar to the European design I had used in the past. That caught my interest.

My hearing loss was pretty severe. I had gotten hearing aids through Hear.com before. I used them again a second time and I got a newer model. It's an upgrade and I love them. The cost is reasonable. The local lady that I deal with is very helpful. I am impressed by her willingness to answer questions anytime I call. She goes above and beyond.

My hearing was really bad and I finally gave in. When I found out my insurance company would pay almost half of the cost of hearing aids, I jumped on it. Hear.com contacted me. They are approved through AARP and some of the other senior spots on the internet. I was back east in North Carolina when they first started calling and I said, “Well, I'm gonna go up to the west coast.” I drive cross-country ‘cause I own houses in North and South Carolina and I own the house here in Fresno, and I was going to be in Fresno for quite a while. They hooked me up with a provider in Modesto, which is about a little over an hour away. My rep Gerald and his team were really helpful. They got my phone set up. I don't have my ears in right now but I can hear through to my ears like if I was talking to someone. It's pretty cool. They're a little more expensive but I'd rather have something that is versatile and I can use. It's been a life-changer.

Steve from Hear.com said, "Come in in another two weeks." I said, "Do I have to come every two weeks since I got hearing aids? Why don't I call you when I need help?" I tried to call them when I needed to help but nobody answered the phone. When I'm in the car and I'm hooked up to GPS, I only hear the GPS thing in one ear. I'm wondering if that is a safety thing. But it was exciting when I could hear the directions in my ear while I was driving down the road. Because it came across in my ear with the hearing aid from my phone. That was cool. Also, I can hear the TV better. I don't have to have it up on 100.

When I called and told them I wanted to proceed, it went really smooth. They have my hearing aids assigned to an audiologist and the only drawback is from where I live, the closest ones are about an hour. The people at the audiologist I went to were really great. They gave me some inserts that go over the speaker or the transmitter and they were more comfortable than the original little buds that go on there. Also, the hearing aids are good quality. I got in the shower with them on and they're still working. The greatest thing is, I can control everything. I have so many different settings and it works really great.

Hear.com sent me a tablet and all the things that go with it to do the hearing test right in my house. It was nice. I got the normal behind-the-ear hearing aids. I like that it Bluetooth with my phone and with the app that I have, I can adjust the volume and noise environment. The cost was less than the first pair I got six years ago so it wasn't bad. I seldom wore the old hearing aids because I didn't like them and I couldn't get used to them. But these ones from Hear.com make things so much easier and the hearing is clearer. So, I wear them all the time.

I asked to see a hearing specialist where we live and Hear.com had somebody who does that about 10 miles from our house. We made an appointment and the rep drove out. He checked my ears and we found out that my right ear was not functioning and the left ear needed help. My wife thought so all along anyway, which was the reason I went to get the ears checked. I got the hearing aids that go behind the ear.

I'm not entirely comfortable with the hearing aids. The high pitches are increased, which I find somewhat annoying when I'm shuffling papers. Considering that I'm not sure I'm benefiting all that much, I would say I'm paying more than I would have chosen. But there's an advantage to them that they are rechargeable rather than requiring frequent purchase of batteries.

I've called in to Hear.com a couple of times and the people at the help line have been great. I the did the set-up myself a lot but a couple of people had my back. I felt totally at ease and relieved. It hasn't even been a year yet, and I've already figured out how to keep the hearing aids clean and switching out the components when they're needed. The comfort and quality is remarkable. There's also that they're small and hidden. They look like part of the glasses. It's a little bit vain, but I like that people don't know I have them on. Sometimes I don't know I have them on.

My hearing aids are up with the new technology. The phone is on a table and I'm talking and listening to people through my hearing aids. Also, they have an app you download where you can adjust the volume or adjust for noisy situations. Sometimes, if your'e in a noisy environment, the hearing aids don't work very well. So, you turn the treble down a little bit and that takes away some of the background noise. But there are days when I can't get them to adjust right and I just deal with it. Other than that, they're very good hearing aids. With them, I can hear things I couldn't before, especially when I'm at work at a grocery store.

Hear offered the things that a lot of the hearing aid people on TV can't do. I have a completely deaf left ear. I had decreased hearing on my right side also. They were able to put a microphone hearing aid in them to my left side so that I could hear things on my right side. Everything went really well. The rep was very personable. My hearing assessment was really nice and thorough. She was a knowledgeable person. I got good help all the way along the line. The quality of the hearing aid is great too.

The rep at Hear.com listened to all of my mom's concerns and seemed to understand it's not always an easy process for somebody in her age group. They're not always accepting that they need a hearing aid. She was very patient and did really well with my mom. They have a trial period for her to use the hearing aids and see if she liked them. We would go in and they'd adjust them during that time to make sure that they were the right ones.

Hear.com sounded too good to be true and I didn't have any information. Everybody that I talked to told me there are so many spams out there and for the amount of money that they cost, I shouldn't do it. But it's the best decision I ever made. I love the hearing aids. The cost is horrible but in relation to what I got, it's worth the investment. The specialist at Hear.com was the absolute best. She gave me all the information and sent me packets. She was very helpful. If she didn't have an answer to something that I asked, she would call me back with an answer. When I said to send the hearing aids, they came. They did the free trial and if I didn't like them, I could send it back. We did adjustment after adjustment and I never would have thought that that would have worked, but we did that and I had to change the tip on the end of my hearing aid. Changing the tip and turning the volume down were the best. It was immediate.

Working with them has been a great experience. The techs were very knowledgeable. I went on a payment plan and I'm fortunate that I can afford the hearing aids. With them, I don't have to make the TV as loud as I usually did. The BlueTooth enabled hearing aids work so I can go to that setting for TV and it works fantastic. I love the Bluetooth connectivity. I'm able to hear sounds I haven't heard in a long time. I've been very happy with my hearing aids so far.

My hearing aids work well. I can hear and understand better. They're low maintenance, and I can control them off my phone. It's got various hearing modes that I use, speech focus. It's got a tinnitus feature that I can turn on that helps block that out somewhat. I've been very pleased.

Hear.com was a tremendous help to me. Their cost was was comparable with everybody else but their service was much better. They were superior to other companies in terms of customer support and information. I asked them a ton of questions and they were very forthcoming about how things worked, what expectations I should have, and how to use the devices. Also, they have an awesome app that they chat with you through. I had a personalized representative and she was very good at explaining the process and how the payment cycle would go. She guided me and went through the different types of aids and the benefits and cons of each one. I am doing so much better since I received the hearing aids. I'm technically savvy and I can do my own adjustments on them. I love them.

I wear my glasses from the moment I get up in the morning until I go to sleep at night. I don't need to remind myself. The hearing aids have not been like that. They are easy to forget to even put them in. And I started wearing them 12 hours a day right from the get-go. I had no problem adapting to using them. But over the length of time of the trial, I would call my hearing loss moderate in terms of the impact it has on me. I do not hear all the rattles when I turn on the faucet without my hearing aids. But a lot of the sounds that I hear with the hearing aids that I don't hear without them are not important to me is what I came to find out.

I hear a lot better since I started using the hearing aid from Hear.com so my wife doesn’t have to repeat herself. It goes over my ear and the little piece goes in my ear. I'm well satisfied and I like them well. I don't have any discomfort. Sometimes, with my hearing aid on the outside of my glasses, my glasses don't fit right. So, I catch on quickly and get them on there. I have the rechargeable ones and they last two full days. But I charge them almost every night. The customer support checked on me a couple of times and everything is good. The first girl I talked to was nice and stayed in contact with me. I was a little bit leery of the computer but it was user-friendly. My wife’s a lot better than I am at it and she was there with me when we started, so that made it a lot easier on me too. Hear.com should keep up the good work.

They did a super job with getting me hearing aids. I was impressed by the way they did it. I liked the way the rep treated me. We did everything through Zoom and I'm very happy with them. We went with the hearing aids that are rechargeable. Initially, there was an adjustment period because I'm not used to having something in my ear. Now I'm used to them. I've already jumped in the shower and I had to jump out again real fast because I've got my hearing aids in. They're very comfortable.

The service has been outstanding but I’m not as happy as I thought I would be with the hearing aids. There's a lot of feedback and the part that goes into your ear is wide. I have very small ear canals and I have the smaller size available for adults. In terms of quality of sound, Hear.com is better. But in terms of fit, Bose was better and their app was outstanding and state-of-the-art. The Hear.com app given to me by the audiologist was lacking. They need to update their app to provide the user with much more control of the hearing and the volume settings. I'm a professor, so setting and where you are and what you're doing is crucial and the Hearing.com app does not provide that at all. I miss the other ones I used because of the app. It was very discreet and I had a lot of options. Hear.com’s app is not as good as it could be.