Starkey Hearing Aids Reviews

  • 4,785,243 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

About Starkey Hearing Aids

Starkey is a privately held, global hearing technology company headquartered in Eden Prairie, Minnesota. Founded by Bill Austin in 1967, Starkey is known for its innovative design, development and distribution of comprehensive digital hearing systems. Led today by President and CEO Brandon Sawalich, Starkey is the only American-owned provider of hearing technologies. The company has more than 5,000 employees, operates 29 facilities and does business in more than 100 markets worldwide.

Pros
  • State-of-the-art technology
  • My Starkey app
  • Styles for all levels of hearing loss
Cons
  • Not always covered by insurance

Starkey hearing aids

How do Starkey Hearing aids work?

Start by visiting your local audiologist or hearing professional to find out if you’re a candidate for Starkey hearing aids. Your health care professional can help you pick the best style of hearing aid for your lifestyle and level of hearing loss.

Some of the most popular models of Starkey hearing aids include:

Receiver-in-canal
  • For mild/severe hearing loss
  • Easy adjustments
  • Discreet design
Completely-in-canal
  • Custom-made
  • For mild/moderate hearing loss
  • Virtually undetectable
Behind-the-ear
  • Easy-to-use buttons/dials
  • For moderate/severe hearing loss
  • Discreet design
In-the-canal
  • Custom-made
  • For mild hearing loss
  • Multiple technologies available
In-the-ear
  • Custom-made
  • Easy adjustments
  • For mild/severe hearing loss

What features come with Starkey hearing aids?

Some of Starkey’s hearing aids come equipped with state-of-the-art technology that allows you to stream music and phone calls. These hearing aids also let you use the My Starkey app to control hearing aid settings from your smartphone. This controls three main settings:

  • Hearing Performance controls sound quality and clarity with speech enhancement features and noise control. It allows you to create presets for regular settings.
  • Information Assistance is provided through in-app support and information to help you adjust and learn about your hearing aids on the go. You can request remote adjustments to your hearing aids without needing to schedule an office visit, and the app can even transcribe conversations to your smartphone.
  • Smart Features like Find My Hearing Aids, Reminders, Translate and Transcribe can help in daily situations that turn these hearing aids into more than just a hearing aid. Your Starkey hearing aids could require several adjustments, so the company recommends staying in contact with your hearing professional during this period. This process of reacclimating to certain noises can be strenuous on the brain, especially if your hearing has been declining for a while.
  • Healthable Technology keeps track of your steps, daily activities and social engagement. It comes equipped with a fall-detection feature and heart rate monitoring.

Starkey hearing aids require a four-month adjustment period. This process of reacclimating to certain noises can be strenuous on the brain, especially if your hearing has been declining for a while. Your Starkey hearing aids could require several adjustments, so the company recommends staying in contact with your hearing professional during this period.

The My Starkey app also comes with the following features:

  • Adjust hearing aid settings, stream calls and even find lost aids with a variety of hearing control features.
  • Uses the science of the ear to accurately count steps, track engagement and help achieve well-being goals.
  • Translate languages, set reminders and take advantage of an array of features that make life easier.

Genesis AI hearing aids also provide the following benefits:

  • Reimagines the hearing aid from the inside out, with an all-new processor, sound, design and software that create a new patient experience.
  • The ability to mimic the human brain through the processor technology, Starkey Neuro Processor.
  • Make 80 million automatic adjustments per hour.
  • Includes the all-new Neuro Sound Technology which enables wearers to hear soft sounds without noise, helps distinguish words and speech, and reduces listening effort.
  • Connects to the My Starkey App
  • Available in IIC, CIC, ITC, ITE, and RIC styles and seven different color options.

How much do Starkey hearing aids cost?

The cost of Starkey hearing aids varies based on the model and features. Most hearing professionals offer hearing aid payment plans, so ask your local audiologist about payment options. You could qualify for free hearing aids or a discount through:

  • Your union
  • Your employer
  • Veterans Affairs benefits
  • Your insurance provider/HMO
  • A local charity

You could be eligible for partial or full coverage through Medicare or Medicaid. While most Medicare plans don’t cover hearing aids, you might receive benefits if you’re Medicare Advantage plan member. Medicaid often covers hearing aids for adults and typically gives full funding for children’s hearing aids.

Are Starkey Hearing aids worth it?

Starkey hearing aids are customizable and come in a variety of options. With the ability to easily adjust your hearing aids through the My Starkey app, they’re a great option for all levels of hearing loss. The company also creates a variety of styles to help fit every person's preference for appearance and comfort. If you struggle with hearing loss, Starkey hearing aids could be the right choice for you.

Starkey Hearing Aids Reviews

Filter by Rating

  • (238)
  • (74)
  • (55)
  • (28)
  • (67)

Popular Mentions

    How do I know I can trust these reviews about Starkey?
    • 4,785,243 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    2 featured reviews
    How do I know I can trust these reviews about Starkey?
    • 4,785,243 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 5
    Verified purchase
    Customer ServiceStaffRates

    Reviewed Oct. 9, 2025

    I spent 30 years in a deaf community, and when I began to lose my hearing in my 60s, I went to get new hearing aids at one of the local hearing aid places, which happened to be Starkey. I knew what to look for, and the man that fitted the hearing aids did a good job. My experience with Starkey so far has been positive. I've been using the hearing aids for several years without any major issues.

    What stands out about the Starkey hearing aids is the ability to adjust the settings manually or via a phone, which allows me to increase or decrease the volume easily. This feature helps me tailor the hearing aids to my surroundings and needs.

    Hearing aids make a big difference in someone's life, in their communication with other people, which is certainly even more important than watching television or hearing music. Being able to communicate with others is the key.

    Before using Starkey, I'd already been wearing hearing aids, and their contribution to my hearing has been a continued enhancement rather than a drastic change. While the Starkey hearing aids are preferable to my previous ones, they didn’t offer any unexpected differences since I was familiar with hearing devices.

    In conclusion, dealing with Starkey has been smooth, and I'd give them a solid rating. Communication remains a great joy, primarily because I can control the volume and settings, allowing me to make critical adjustments to suit my hearing environment.

    Thanks for your vote!

    Not sure how to choose?

    Get buying tips about Hearing Aids delivered to your inbox.

      By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

      Thanks for subscribing.

      You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

      Verified purchase
      CoveragePricePunctuality & SpeedStaffEase of Use

      Reviewed June 24, 2025

      My wife Kay and I chose Starkey Hearing Aids for her hearing needs. Her audiologist, Roz, with Willoughby Hearing, has been invaluable throughout this process. One impressive feature of the Starkey hearing aids is the tiny ear tube, providing comfort and ease of use. However, she's mindful about wearing them, as the piano's sound doesn't blend well with the aids, making her feel like she's playing in a tin can.

      Although she often takes the aids off while playing, I've learned that it's crucial for her to keep them on to prevent further hearing loss. Starkey's customer support is commendable. When issues came up, notably when one aid needed repair, they were responsive, fixing it quickly without extra costs. My wife really appreciates the longstanding relationship she's developed with Roz, our local Starkey agent, which seals our choice of brand.

      Despite being satisfied with Starkey, I occasionally wonder if there are better options or new technologies available, especially considering financial constraints. Still, the quality of service and support from Starkey and Roz makes it hard for Kay to consider switching. It's evident that comfort and trust in services play a significant role in our family's choice of Starkey Hearing Aids.

      Thanks for your vote!
      Starkey Hearing Aids
      Response from Starkey Hearing Aids

      Thank you for your feedback, Myrl. Has you wife talked with Roz about her experience with how it sounds when she plays piano? There are some special programs that Roz can apply to her hearing aids that may help!

      Verified purchase
      PriceRatesTransparency

      Reviewed May 19, 2025

      I was impressed with the people working at Starkey, especially the audiologist. The fitting process was smooth and hassle-free, which was a big plus for me.

      However, I'm a bit disappointed with how long the battery lasts on my hearing aids. If I recharge them at night and use them during the day, they often need recharging again before dinner, which is inconvenient. Despite this, I've been pleasantly surprised by how discreet the hearing aids are. They fit nicely behind my ear and into the canal, which is a huge improvement over the cumbersome models my mother used to wear. Her hearing aids were bulky with wires and resembled a transistor radio—she even had to tuck it into her bra.

      I've encountered updates in the brand's business cards, and I suspect the company's name might have changed. But I was told that the hearing aid itself remains Starkey. Despite my initial hesitation due to cost, I chose Starkey because of its advanced features. Yet, when considering cost-effectiveness, my son's experience suggests otherwise; he became very satisfied with a more affordable solution from Costco.

      On the whole, while I admire the appearance and technology of my Starkey hearing aid, cost does weigh heavily on my mind. I might reconsider Starkey when it's time to replace mine. As for a rating, I'd give it a 4. It's reliable for its purpose within a single-use context. Although I'm not utilizing additional features like Bluetooth due to my modest technology inclination—being almost 90—I appreciate the comfort of knowing the aid excels at its fundamental task.

      Thanks for your vote!
      Starkey Hearing Aids
      Response from Starkey Hearing Aids

      Thank you for sharing your feedback, Patricia. We're not sure which model and style of hearing aid you have, but if it is less than a few years old, we recommend contacting your hearing care professional. Generally speaking, Genesis AI and Evolv AI rechargeable hearing aids should have more than enough battery life on a single charge to power you though your day. Your provider may be able to identify if there are any issues or programming changes that are causing an unexpected battery drain.

      Verified purchase
      Customer ServicePricePunctuality & SpeedOnline & AppStaffRatesTransparency

      Reviewed March 1, 2025

      I discovered Starkey Hearing Technology while researching online. Their website provided a comprehensive explanation of how my hearing experience would improve over time with regular use, which alleviated my initial hesitations. I was cautious because many people I know, including family and colleagues, had previously invested in hearing aids but eventually stopped using them. Starkey's promise of gradual auditory improvement, as one's brain adapts to the hearing aids, convinced me to choose them and schedule an appointment.

      Initially, the hearing aids felt a bit strange, and certain sounds were almost alarming. However, the place where I purchased them was excellent in helping me adjust. They frequently scheduled appointments to tweak the settings to suit different environments, like my work and home settings. Over time, the experience has greatly improved to the point where I'm more comfortable wearing them than not.

      One of my favorite features is that my hearing aids are molded to my ears. In contrast, my mother, who also has hearing aids from another company, doesn't wear hers because they aren't molded and she's afraid they'll fall off. This personalized fit is a significant advantage for me. In terms of my overall experience, I'd rate Starkey at 4.5 stars. Nobody is perfect, but they have significantly improved my life. There are still challenging environments, but I anticipate advancements in technology will continue to enhance the experience.

      The hearing aids have been very beneficial, particularly in easing communication with my wife and understanding conversations at work without constant requests for clarification. It's been worth the investment. Additionally, I was concerned about the potential cognitive decline associated with untreated hearing loss, especially given my father's history with dementia. Addressing my hearing loss was a priority to mitigate this risk and avoid unintentional isolation from conversations. Overall, I'm pleased with my decision and would definitely recommend Starkey hearing aids to others.

      Thanks for your vote!
      Starkey Hearing Aids
      Response from Starkey Hearing Aids

      We appreciate your detailed review, Randy. The right technology fit by a skilled hearing care professional can really make a big difference!

      Verified purchase
      Customer ServicePunctuality & SpeedStaffRatesHonesty & Transparency

      Reviewed Dec. 8, 2024

      I decided to purchase a hearing aid when my family told me that I wasn't hearing them well anymore, prompting me to take action sooner rather than later. We've been with Starkey hearing aids for a significant time because of our excellent past experiences with their honest service and quality products. Based on this history, it was a natural decision to choose Starkey again.

      I opted for a digital model, which offers several adjustable features. It's a behind-the-ear type but doesn't require an ear mold, and I'm extremely satisfied with it. Since using it, my day-to-day life has noticeably changed. I'm able to use the phone better. Also, I went to a movie and heard every word clearly for the first time – it was a stunning experience given I used to rely heavily on loud volume and captions due to my husband's profound hearing impairment.

      The fit of the hearing aid is very comfortable now that I've had the tube length adjusted, and the convenience only improves since it's powered with rechargeability – I simply put them in a case to recharge overnight.

      Additionally, my positive experience also extends to our local Crystal Lake office, where the service is outstanding. The staff is honest, personable, and accommodating, allowing me to easily arrange visits as needed. This stellar service reinforces my confidence in Starkey. Based on my experience, I would recommend Starkey and rate the overall experience and customer service a five out of five.

      Thanks for your vote!
      Starkey Hearing Aids
      Response from Starkey Hearing Aids

      Virginia, we are so glad that you found the best technology that fits your needs. We hope you're enjoying reconnecting with the world of sound!

      Verified purchase
      Customer ServiceSales & MarketingPriceOnline & AppStaffRates

      Reviewed Nov. 14, 2025

      The company I was with went out of business, and I was transferred to Starkey. I've been using their chargeable hearing aids and appreciate the convenience of simply placing them in a charging station overnight. One of the features I enjoy most is the ability to connect directly to my phone, making it easier to listen without fuss. The hearing aids hold a charge impressively well—lasting most of the day without issue. On one occasion, they even powered through two days when I forgot to charge them, which was impressive. They fit comfortably behind my ear, and I can hardly notice they're there. I tend to keep it on the 'personal' setting, as it works best for me without needing to adjust it frequently. There was a time when it unintentionally switched to 'restaurant' mode, and I experienced trouble with background noise like wind. Switching back resolved this immediately.

      I’d confidently vouch for Starkey. The customer service from the local office is commendable. They are exceptionally friendly and attentive to their clients' needs. The price is somewhat costly, but the quality does match up to what you're paying. When it comes to the app, I sometimes encounter it being unresponsive, although generally it works fine.

      Thanks for your vote!
      Verified purchase
      Customer ServiceCoverageSales & MarketingPricePunctuality & SpeedOnline & AppStaff

      Reviewed Nov. 13, 2025

      Visiting the audiologist for my hearing aids was initially a bit overwhelming since it was my first time dealing with such a matter, but I left the appointment with complete satisfaction.

      The hearing aids I chose are in-ear with a piece that goes over the ear, and they connect to my phone via Bluetooth, which is incredibly convenient. Having the app on my phone to control what I hear is user-friendly and enhances my experience significantly. Despite wearing glasses, which sometimes make the over-the-ear component a slight annoyance, the fit of the aids is nearly perfect.

      Charging my hearing aids is hassle-free. I have a compact charging box which stores enough charge to last throughout the day; I can even unplug and carry it with me. There’s also a handy button on top of the hearing aid for sound adjustment, although most adjustments are easily done through the app.

      Before I had these hearing aids, hearing was a significant struggle, but now I can't imagine being without them. On top of that, the aids were free, with help from the state covering their cost.

      In all, Starkey Hearing Aids has provided a superb user experience with their high-quality product and outstanding features, making it a valuable asset in my daily life.

      Thanks for your vote!
      Verified purchase
      Customer Service

      Reviewed Nov. 11, 2025

      My hearing aids have certain features like chargeability, which I find convenient; however, they don't include modern features like Bluetooth or noise-canceling capabilities in restaurants.

      Navigating the usability of these hearing aids has been straightforward for me.

      Overall, my experience with Starkey has been wonderful, and I've been more than happy with both the product and the customer service.

      Thanks for your vote!
      Verified purchase
      Customer ServiceCoverageSales & MarketingPriceStaffRates

      Reviewed Oct. 28, 2025

      I discovered that Starkey Hearing Aids were covered through my medical insurance. Generally speaking, I'm quite satisfied with the model I'm using. One feature I appreciate is its ability to inform me of the hearing level I'm set at. However, there is one downside—wearing the hearing aids tends to make the inside of my ears sweat excessively, which prompts me to remove them several times a day to dry them off.

      When it comes to rating my experience, I'd give the overall product a solid 4. The customer service from Starkey has been outstanding, which I'd rate a 5. However, the sales and marketing experience gets a 3 from me, as I felt it could have been handled better. As for the price, I can't comment on that since my purchase was entirely managed through insurance. Overall, it's been a positive experience with a few minor drawbacks.

      Thanks for your vote!
      Verified purchase
      StaffRates

      Reviewed Oct. 9, 2025

      These hearing aids from Starkey have made a tremendous difference in my ability to hear better. Before using Starkey, I struggled significantly in situations where I couldn't understand what was being said to me, and I sometimes answered questions incorrectly because I didn't hear them properly.

      Now, with the hearing aids, things I couldn't hear before are audible to me. A feature I particularly appreciate is the ability to adjust the hearing aids; I can turn the volume down and regulate it in rooms with echoes, making conversations much clearer. They have had a huge impact, allowing me to communicate more effectively in my daily life. I would rate them highly as they help restore sound that I was missing before.

      Thanks for your vote!
      Loading more reviews...

      Starkey Hearing Aids Company Information

      Social media:
      Company Name:
      Starkey
      Company Type:
      Private
      Year Founded:
      1967
      Address:
      6700 Washington Avenue S.
      City:
      Eden Prairie
      State/Province:
      MN
      Postal Code:
      55344
      Country:
      United States
      Website:
      www.starkey.com

      Media

      VIDEOS & IMAGES