Starkey Hearing Aids

These hearing aids were chosen for me by the specialist at The Hearing Center in Rogers, AR. My hearing problem is not so much with volume but with clarity. Before hearing tests, I was missing too much of the conversations at family gatherings and the movies, and hearing weird things on my favorite TV shows. Shortly after I started wearing them, I realized how many sounds I forgot belonged to certain activities. Like the sound of water filling a glass and chicken or fish frying.

I bought the hearing aid muse 2400 cic around 1 and half years ago with 4 years warranty from Anand hearing care pvtLtd patiala(punjab) (India). I am very much satisfied with the aid. This device helped me to feel the great way of life as it changed my life. But yesterday night when I was removing it from one of my ear I was surprised to see its part broke. I never expected that quality from such a reputed company. Moreover it's mentioned on warranty card that no damage covers in warranty. As it's not my fault that it got damaged. Kindly help me to get my aid replaced as I am facing problem without aid. Hope for quick resolution for my problem. My contact **.

I was down in Eden Prairie, Minneapolis in Sept 2019 to get my hearing aids and have the RIC, receiver in canal custom molded to both ears. I have 50% hearing loss. I found the staff at Starkey World Headquarters wonderful people including their CEO was awesome to me. Yes I've learned lots about hearing aids, and being a quad amputee I sweat a lot living in Panama City Beach, Florida. I've had a few issues with my hearing aids but Starkey always fixed repaired my problem.

I've been in this business for 35 years, and I've always loved Starkey. They're innovative. I have a lot of connections with them, and they will always bend over backwards to help you do the best fit. And if your hearing aid is just barely out of warranty and something goes wrong with it, a lot of times, they'll do a courtesy repair, and other companies don't do that. I'm an audiologist, so I fit hearing aids, and I recommend Starkey to my patients all the time. They are a leader in the industry. And right now, with the Livio product and with the AI intelligence, they are moving forward into the 21st century.

I have a pair of Starkey Livio 2400 hearing aids. I was fitted for them at their Eden Prairie, MN facility about 5 months ago. I'd like to summarize my experience with them in case it helps anyone. About me: 60 years old. Tinnitus in addition to my hearing loss. Tired of not being able to follow conversations. I am audiophile who also records music. We are in a new house and just built a fully outfitted recording studio in our basement, and last year put in a high end, whole-house (and patio) sound system. New media room has reference level 7.2 system. Sound quality is -extremely- important to me. Also, my wife has a voice which is on the quiet side.

It's the little details that matter: my Starkey hearing aids actually stay in my ears. I don't have to constantly be vigilant. I had lost several sets of Phonak hearing aids -- they just fell out of my ears. In my opinion, sound is crisper with the Starkey product than with the Phonak hearing aids.

My very first RH unit was defective. Caused some communication issues with my audiologist. Have had them for 5 years, both units have been replace or repaired at least 5 times. I am told that they do not work well when used in the proscribed manner, ie behind the ear, well not when you sweat. Got impression they thought it was my fault that I sweat. Nice when they work but they are less than a quality product. Contacted Starkey and was told company does not address consumer issues, that I needed to go to the place I bought them. The place I bought them just shrugged and said sorry. When I asked for details of what was wrong and or what repairs was told this information not available. So to sum up $6,000 buys you units that might last a year if you are lucky. No concern for consumer, no attempt to address issues. I am looking for new hearings they will not be Starkey.

Starkey Hearing Aids were my third set of aids and an upgrade to what I originally purchased several years before. Looking back, it is disappointing to me that I have never even met the audiologist at the clinic where I purchased my Starkey aids. A tech did the testing, fitting, and troubleshooting. While the tech was very congenial and making every attempt to improve the performance of my aids and phone app, the hearing aids have never come close to meeting my needs. The one aspect that has been effective is phone use, but even one on one conversation continues to be challenging and I am isolated in small group gatherings.

My mom who is 85 applied for your hearing aid program. She was denied as not qualifying due to income. Her income was way below the requirements; however, I sent her money for the Starkey Foundation Application fee and they count that as income. They counted her selling off her clothes as income on eBay even though she is selling at a loss just to eat. She was diagnosed with cancer and wanted just to hear in her final years. What a disgrace. I am disabled and wish I could find her and pay for hearing aids from a company that truly cares. This company does not. I posted my message on Facebook and they never responded. In fact, they hid the comments and then removed my ability to post on facebook. A company like this is not one that people should want to do business with. The Foundation is part of the company.

Have had my Audibel hearing aids now for about 5 years. The first provider gave poor service and never schooled me on care of the products nor how it worked. Never could get them adjusted correctly. Since I moved, found a new audiologist who has the computer program to adjust my hearing aids and provides better service and instruction. But each visit is a cost. Still the hearing aids are only good in direct conversation with one or two people. Background noise in a crowd or at a family gathering drowns out conversation. I still have to use a family member as interpreter. At home I have to take the hearing aids out to listen to tv. Sound is very distorted with them on. Have another appt with audiologist soon, but don't expect much. May have to find another brand of aid. These I have cost me $7200, and I feel they never met my expectations and were a poor investment.