Starkey Hearing Aids

My mother-in-law loves her Starkey. It's the best one she's ever had, she said. She likes the reminder. It lets her know when the battery's low. They give her free hearing aid batteries occasionally when she goes in for her adjustments. They have been awesome and super nice. We walked in up there and it was a ray of sunshine really with them and it made my mother-in-law feel comfortable. When she walks in there and they have to take her hearing aid out, she can't hear a lick. So, they put her at ease before they take her hearing aid off to do the cleaning because, if she wasn't at ease, she would be hesitant about taking it off. They also get us in and out of there in no time when we go. She's very well pleased with Starkey.

Starkey had a girl named Julia, and she was like a superstar. It was good dealing with her, but she's gone. They need to hunt her down and get her back ‘cause she can do anything. She’d go back there and get on the computer and reset my hearing aids. She wasn’t certified, but she knew how to do it. For two years, she got my hearing aids running a lot of times. They would quit, and she'd get them to working. She was real nice, and she stayed on top of my appointments. She would call me if I missed an appointment too.

I had been having a little problem with hearing, so I went down there in the hearing center in Decatur. Starkey gave me the hearing aid test. And that's where they set up that. I bought the hearing aids that they offered me, and paid for them. I’ve been using them. One of them went out and Starkey sent it back into the factory and had it rebuilt. I go four times a year, whenever they set up an appointment. They check the hearing aids out, recalibrate them if they need it, and clean them. It doesn't cost me anything and it's 15 minutes’ worth of my time. And I’m back home with them and going on about my business.

Starkey's devices don't sound mechanical compared to the other ones I tried. I also liked the feedback that their audiologist has given me and I liked her personality. So far, I have been pretty content with the quality of my hearing aids except my device will not stay charged for 24 hours. About 12 hours is all I'm getting out of them now, then they start telling me battery low and they'll go dead. But I’m going to try to get back over their office this week and see what we can do about it. The first pair I had, you had to put batteries in them and I didn't have any issues. This time, I got the rechargeable ones and the batteries aren't lasting like they should.

They answer my questions if I have any. But lately, I had put my hearing aids up on 100 and able to hear stuff. I have one ear that drains, and I don't hear good out of it. I told them the last time I was in their office that I didn't know what was going on. The hearing aids don't work as good as they should. I also wish it was more affordable. But I like that I can send the hearing aids through my cell phone. I got the app that I can turn it up and down with my cell phone. With the old hearing aids, you had to put batteries in them. But these new ones, they got a charging station and I like that.

The Starkey hearing aids are a whole lot better than the ones I had. Also, their rep is as sweet as she can be. When she waits on me, she doesn't give me any static about it.

I’m pretty well dissatisfied with Starkey. One thing is the battery doesn't last long. Another thing is, I can hardly hear anything through my right one. As far as the people where I got it, they were top-notch.

When I went in, I talked to a lady and she was very nice and knowledgeable about the questions I asked. She answered them and she didn't try to push any particular hearing aid on me. She just told me what they're qualified for and what might and might not help me. Then we started in on the products and I liked that because she gave me a chance to ask the kind of questions that I wanted to ask about my hearing before she tried to sell me something. Also, they had some kind of little promotional sale going on and she told me about that when I decided that I was going to get the hearing aids. I've already recommended several people to her.

I have been using Starkey edge 2400 for 2 years. We sent them back to fix many times but they couldn’t. There is no balance between two hearing aids. Stream boost damaged my ear during the time. The app doesn’t work with Samsung very well. iPhone is the only the option and l got it. It is better but not perfect. Now l am paying more to fix my ear because of they listed the Samsung. My audiologist, they are good people and helpful but stay away from starkey if you don’t want to damage your ear. Go buy Phonax or something else.

I'm very satisfied with Starkey Hearing Aids. They work well. It was also excellent working with them. The rep was very knowledgeable of the products and was able to hook my needs with the products. She also didn't try to oversell me.