Starkey Hearing Aids

I purchased my first set of hearing aids (Audible Via 1600) and love them. I have had some issues with the signal being dropped between the hearing aids and my iPhone X which I am starting to see may be due to some of the settings on my phone. While the information is out there on the web, one suggestion I would make is to have more educational information readily available to patients when they purchase the hearing aids. Information regarding IOS settings and/or Android settings and what they mean and/or are used for would have made set up easier and troubleshooting more rapid. Just some of my thoughts. I am still very happy with them and would recommend them to others.

In India the all premium hearing aids costs INR 5-7L for a pair but Starkey gives it at 1.3L rupees. Quality is not bad and it comes with 4 years warranty. My 4 years experience with them is good as in 7 working days the products gets repaired without hassles. Presently using Halo iQ 2400 RIC. Currently it’s best product at that price and good services. I am using hearing aids from 1992 to days for both ears. This product has given great results.

I have a pair of Starkey Livio 2400 hearing aids. I was fitted for them at their Eden Prairie, MN facility about 5 months ago. I'd like to summarize my experience with them in case it helps anyone. About me: 60 years old. Tinnitus in addition to my hearing loss. Tired of not being able to follow conversations. I am audiophile who also records music. We are in a new house and just built a fully outfitted recording studio in our basement, and last year put in a high end, whole-house (and patio) sound system. New media room has reference level 7.2 system. Sound quality is -extremely- important to me. Also, my wife has a voice which is on the quiet side.

I have worn Starkey hearing aids for almost 20 years. They are GREAT! For people who say they are getting popping and straight it is because they are not adjusted right or the mold is not fitting right. You need to go to a good provider who will work with you until they are right. You have to make sure you have a good fit. If so then no popping or straight. Also you need a good provider to make sure they are adjusted right. If someone is having trouble with them than they need to keep going back until it is corrected.

I have been wearing hearing aids for almost 20 years. For the last three, I've been wearing a pair of Z series standard BTEs and I love them. They have been the best HAs I've ever worn for comfort, sound quality and performance. I'm so pleased that I'll be getting another pair when I'm eligible next month. I have moderately severe hearing loss and tinnitus. I have no problem hearing now wherever I go, no matter what the listening environment is. I highly recommend them!

I bought the Starkey in-ear hearing aids more than a year ago, and paid a premium price -- $3,000. They have never worked properly despite many re-visits to the technician. I have worn various kinds for 15 years and never encountered the problems I have with these. With such a huge expense, I must continue with these inferior products. Would not recommend.

I got hearing aids Jan 2017. They constantly do not turn on or stop amplifying. I have had them fixed under warranty about 10x now. Every time they come back with 'components replaced' and then work for a while. Most recently that was less than 2 weeks until they suddenly stopped working again. Warranty is soon expiring and I feel that I paid $5000 for something that is very unreliable and leaves me without hearing aids often. Starkey should not sell hearing aids if they cannot produce better ones. They ought to extend the warranty until I get 36 months of functional hearing aids, but that is not how it works. I am very disappointed with the quality and service of Starkey.

I am a vet, and I got my Livios from the Canadaguia NY VA. The audiologist said that these were the latest in technology, and that the THRIVE app would be great. It was mediocre, at best. I could not hear using the TV streaming device properly, so I had to take it back to the VA. For a while, the pairing lasted a long time, and now, regardless of where I am in my home even sitting in front, watching Netflix, it cuts out about 45 minutes of use. If I am listening to music and doing house cleaning, etc on the second floor, I have to go downstairs, and reset the darn thing. I contacted their service department, and the guy I spoke to said, "I never heard of that happening." and advised me to go back to the VA and return it to Starkey. I will.

Updated on 09/05/2019: It's now 9/5/19 and I just received my repaired unit. No replacement this time. Starkey says the microphones were replaced. That means the mics lasted little more than 3 months. WARRANTY NOT EXTENDED despite this being the 3rd unit in 26 months. This hearing aid does not live in a hostile environment, 90 percent of the time it's in a temp/humidity controlled residence. Volume is usually set to low. Very disappointing experience overall.

I purchased Nuear hearing aids for $6,500. After multiple adjustments by my hearing professional, I am still very limited in my ability to hear. I am unable to do business over the phone and still have difficulty hearing others. As a teacher, it is a real struggle to converse with my students. They have to repeat themselves and speak a few inches from my ear. Trying to hear with these aids has been such a struggle. It's straining, stressful and exhausting. As a result, I find myself at home alone much of the time. That is very depressing. Now I'm stuck with a $6,500 debt for a product that is largely useless to me.