Love my ReSound hearing aids. Only complaint is although the phone device works great, the clip that attaches to your clothing or string/rope that's included with the device is absolutely a joke and ReSound is very aware of the manufacturing defected design. The phone device cost $300.00 and the clip breaks way too easy and no repair is offered. The only option is you have to rebuy the whole device. If anyone does the slightest research just reading reviews you'll be able to find that this is a major complaint. The audiologist company I purchased my ReSound hearing aids from admits very poor design. ReSound NEEDS TO ADDRESS THE PROBLEM.
When I began to admit that I am maybe hard of hearing, I got online and I was looking for something that’s a little more technologically advanced. I found ReSound and liked the technology associated with it so I emailed them and asked for a vendor. They sent me to McDonald’s Hearing Aid but I ended up at the one over on Douglas Boulevard. I had a terrible time with McDonald’s submitting the claim to my insurance company. I had to get crazy with them to get them to even return my calls about it. I received the product on July 22nd and I just got payment this week. I even emailed ReSound and let them know because they referred me to them. But it’s been resolved.
I had a hearing test and I ended up buying the LiNX. It’s the most advanced but not top of the line. I didn’t want all the bells and whistles. I looked at another provider, which my doctor initially referred me to, but I did not like both the product and the office. The staff was hokey and Resound's product wasn't listed so I didn't go to them.
My favorite is the ability to control the hearing aids on the phone because there are some locations that I really have to adjust to hear optimum-ly. So if I’m not hearing somebody, I can just pick up my phone and adjust whatever I need to hear them properly. It's discreet. I like the Bluetooth aspect with the call back or hands-free feature. I like the geo-mapping, but I don’t use it as frequently as I could. But I do like the fact that it adjusts automatically. However, when I reset my phone, I have to reset all my geo-mapping. I’m happy with ReSound and I'd recommend it. I didn’t realize that my ability to function socially was as impacted as it was. So I’m happy now that I can wear these and be very comfortable. I can interact socially, and so that’s a plus for me.
I previously had another brand and my hearing aid specialist told me that ReSound came out with a Bluetooth version, and that's what motivated me because I like the Bluetooth feature. I talk on the phone and it streams right to my hearing aids. I watch television this way, too. I don't have to turn the volume up so loud that all my neighbors get upset. You have to buy the app and the device. It's a very good feature being able to talk on the phone. It really made a difference.
My other hearing aid is also high tech but doesn't have this feature. For a long time, I was wearing those because it seemed like the sound was better. But I think I had a defective hearing aid and ReSound had to send them back. They fixed them and now they're better, but for a long time they weren't very good. What I would like is to be able to get technical assistance without having to make an appointment with the right hearing aid specialist to do it. There's no number I could call if I have questions, and that is really bad.
My ReSound LiNX2 has made my life better. I like the Apple compatibility in that it has bluetooth that connects with the iPhone. With the app, I'm able to use my cellphone via bluetooth and get 100% instead of 50% as I put the phone to my ear. However, they need to get Apple to make it a quicker shortcut to go back and forth from your car.
I love these ReSound Hearing Aids and I enjoy being able to control them with my iPhone. It's made it easier for me to converse with other people and that's just absolutely great. I use them all the time, everyday. They were provided to me by the VA on their recommendation.
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I noticed that my financial adviser was wearing hearing aids. I asked and he told me a little bit about it. I went from there and talked to my audiologist. I was able to try out the ReSound hearing aid. It fits comfortably and I hardly know that it’s there so it worked fine. I got the ReSound LiNX that works with the iPhone. I use the app on my phone, especially in certain instances like in a restaurant or when we go to a symphony, and I’m able to adjust the hearing aid to get a better sound quality. I also have a convertible, and if I’m getting wind noise, I can easily turn it off. The app helped me to have a little bit more control over my hearing aid. ReSound has improved my life. I can now hear my grandchildren when they’re talking to me. I missed some of that before. My wife doesn’t have to repeat stuff quite as often as well. I would highly recommend ReSound.
My parents thought they would save a little money and purchased this brand of hearing aid. Ever since my mom has owned them, the sides continue to fall off or they quit working. Hearing Dr.'s office refuses to use the warranty to replace these lemons. Makes me wonder if there really IS a warranty. All they continue to do is try to snap them back together or glue it or such. My parent drive 100 miles round trip at least once a month to have something done to them. So frustrating for them. So much for a savings. Would NEVER recommend this brand to anyone. My own hearing aids are Starkey. Have never had a bit of trouble after 3 years.
VA provided me with ReSound LinX2 hearing aid and I had to purchase an iPhone because the app for the hearing aid is optimized for iPhone. The app has affected my hearing aid usage in a good way. I can stream everything into my hearing aid from my phone. It’s very good when I'm driving because I put my phone on the console and I can talk. It interrupts whenever I'm streaming, and the phone call comes right into my hearing aid. That's the best thing and it's more like wearing Bluetooth earbuds.
I can also tweak the settings with my phone, so if I'm in a restaurant, I set it for that kind of atmosphere. I can put that as a favorite, and the next time I walk in a restaurant, it automatically goes to that setting. And if I save this location of the restaurant, whenever I go back to that location, it goes back to that setting. Even when I drive by a restaurant and I hear ding-ding I know my hearing aid has changed setting. There are several chimes in there that let me know what's going on with them, like low battery time and anytime the settings change.
My hearing loss is not bad, but they fitted me with hearing aid because of tinnitus and the model of hearing aid I got has the tinnitus management feature, so I can stream white noise into my hearing aid anytime. I also have the Relief app from ReSound; it's for tinnitus. It has other things and different sounds that I can stream in. There's one that's called Green Woods. I can also have sounds like ocean waves, birds chirping, water bubbling, brook, and some very subtle tones like musical chords playing, around me all the time. It is very good and helpful and it gives me relief especially when I'm working alone and it's quit and no sound.
I wanted hearing aids that I could adjust. At that time, ReSound was among those user-friendly ones that I could adjust. I used them when we go out, especially to dinner. Although, I'm quite disappointed because if I'm with someone or we're out with another couple and the woman has a fairly high voice, I can't hear her. And with these ReSound hearing aids, there's no way of cutting out the background noise. But it's a good product and it's improved my hearing. However, it's just an amplifier and I was hoping for more than that.
I bought the ReSound LiNX, the best one that the store I went to had available. The person I talked to who was a very informed engineer working for ReSound, explained anything that I was interested in about the hearing aids that I was considering. He was very helpful and answered all kinds of questions about them. My favorite feature of the product is the Bluetooth streaming and the remote control feature that I can have on my iPhone. I can put iTunes on there and when I go to church and I'm listening to music, I put it on Music setting. I'm happy to wear them because it's like having Bluetooth headphones and whenever I want to turn the music on, I just put it on.
When I go to a restaurant, I put it in the Restaurant settings and it traps out a lot of the outside noise around so that I'm mostly focusing on the person who's speaking. I had hearing aids before and had to carry a remote control in my pocket. I didn’t like them and didn’t wear them that much. With ReSound, it's totally convenient having them be able to control by the iPhone. Also, I put the hearing aids in every morning first thing, and I noticed that they help me a lot because I can hear good.
The VA provided the ReSound Hearing Aid for me. It connects to my iPhone and the app has definitely helped my usage. I like the fact that I can connect it with my TV as well. It’s made me be able to hear a lot of things that I didn’t know I was missing.
I was in California visiting with a friend that I grew up with. She had worn hearing aids for probably 40 years. She had gotten a new pair, and her husband had gotten his very first ones. I knew I needed hearing aids as well and I liked everything that they said about ReSound, especially what her husband said since it was his first experience. I did not realize how badly I needed them till I got them. Imagine you hear this all the time and then when I take them out at night, I'd think, “Oh, my gosh, this is the way I was. How in the world did I function?” It had made that much of a difference in my life. I wish I had gotten them 10 years ago.
I like being able to control my hearing aid so much with my iPhone. I use that especially when I am in a crowd and I can get the noise to settle down. One of my most favorite things about it is the treble and bass control because I had used it both while I’m listening to music, especially at a concert and you can get a very shrill sound from violins, and I can control that. It’s also good for people who talk that have a real shrill voice. I happen to listen to a pastor every now and then, and I could control what I’m hearing with the treble. I’ve recommended them many times telling people where they can get them and I’ve been very open about it.
My hearing loss is at 85% and I've been wearing aids for 20 years. I have to sleep with one of my ReSound hearing aids on because I'm home by myself. Then, I've got the app on my iPhone that connects the hearing aids to my ears. When I answer my phone, it goes through my iPhone then into my hearing aids and that is absolutely wonderful. The battery of the hearing aids I've had before would last almost two weeks. But the batteries of the ReSound hearing aids don't last long. The rep who put them in my ear said if I get a week out of them I'm doing good. Other than that, I would recommend it as long as they had an iPhone.
My ReSound Hearing Aids have made things easier. I don’t have to worry about carrying headphones with me. Also, they were the only ones that worked with an iPhone. I’m on a borderline whether I need it or not and I sometimes don’t remember to put them in, but by using the app I realized I should use the hearing aids more often. There were some confusing things at first as far as pairing would go and even the audiologist was confused by some of those, but we worked our way through all it so right now it’s in line with my expectations.
I wanted hearing aids that were behind the ear instead of inside the ear since it's more comfortable. I got the ones from ReSound that connect to Apple products. I can hook it into my TV so I can listen through my stereo, which I really like. It helps me hear it better.
I went with ReSound because of the technology. It has more capabilities with the LiNX model than with any other brand that makes hearing aids. I like the ability to use my LiNX2 with the iPhone. The ReSound app on my phone has been very helpful. If I use a telephone receiver, I get some feedback. But with the wireless technology, it's like Bluetooth. I really don't need to use the receiver so I don't get any feedback. Overall, I'm very satisfied with the product that they offer and the support. I called them a few times, and I was able to get a response right away, so I've been very happy with them.
I like the Bluetooth of my ReSound hearing aids. I hook it up to my iPhone but I don’t know that the app has much of an impact on it other than I can change programs depending on the context. I haven’t noticed a great deal of difference in the different programs, but my wife likes me again because of the hearing aids.
A friend told me about ReSound Hearing Aids and my overall experience with them has been very good.
I’m 67 years old and I've been using hearing aids for generations. I was a customer of one of ReSound's competitors and then a friend of mine that was working with Apple told me that ReSound was planning to announce something that will work along with the iPhone, and as a technology guy, I found it very attractive and decided to give it a chance. I took the first generation for an experiment, and I was partially happy with it. I had a few difficulties especially with regard to the quality of connectivity and life of the batteries. When they came out with the LiNX2, I decided to try and switch to it.
I use the iPhone app, and it's much easier to control the hearing aid with it especially in noisy places like restaurants. With the LiNX2, the quality of the direct broadcasting from the phone to the hearing aids is much better than it was in the previous generation. Generally, the quality of hearing is much better than it was with the previous hearing aids that I had. However, I have one major complaint which is when I am either sweating or when it gets a little dirty, it stops functioning and I have to take it out to let it dry for hours and to clean them very thoroughly to be able to use it again. That’s a real issue regarding its reliability. Other than that, I'm happy with it.
I had used an audiologist in my former hometown of St. Charles, Illinois to monitor my hearing over the past 15 years. It was from that that I learned about Resound. I then got from them the type of hearing aid that’s placed behind the ear. I do use the Bluetooth connected to my cellphone and it’s working fine and I like the ability to toggle between restaurant or normal environment because it does help eliminate background noise when I change it to a restaurant setting. I like the ability to manage the volume through the app on my cellphone. The hearing aid is doing the way I expected it was and it's made it easier to hear everything that goes on in meetings and much easier to watch TV. Before, my wife and I were struggling and I was having trouble in a dialogue particularly when there is music in the background.
My 98 year old aunt who lives in another state needed hearing aids. She was raving about ReSound and since I knew I was having hearing problems I asked her daughter who was helping her out, what brand she had and I asked a lot of questions then they told me that they can be adjusted with an iPhone. So I went to the Georgia Hearing Institute and mentioned Resound. I definitely wanted something that could be dealt with on my iPhone.
It's been a very good experience with Resound. They're very helpful, calm and nice people who answer all my questions. They make a good product. It's excellent because I have what they call an all-around section on the app and then I have one that I had them set up for me when I'm in a restaurant which cuts out the background noise and lets me focus on the people around me that I'm talking to. And I can get some more favorites when I get to using them more. The app tells me when my batteries need replacing and I can also adjust the volume on the app. I don't have to worry about pressing buttons on my ears which would be very inconvenient. Another thing that's very good about my Resound hearing aids is that when my cellphone rings, it rings in my ears. And then when I talk on my cellphone, it's like automatically on speaker so I'm not trying to hold the cellphone to my ear.
My ReSound hearing aids are very comfortable and they have increased my quality of life. I can use the telephone and the sound comes right through my hearing aids. Also, I use the iPhone app and through it I can tell whether it’s connected or not. It also shows me the battery usage and the volume. When I have problems, I don’t know if it’s my hearing or the hearing aids so I look at the volume to see, and go back and forth with it.
I have profound hearing loss, and three years ago, I purchased ReSound hearing aids. If I’m alone in a quiet environment, I hear well. I still don’t hear when in church, but it may be a product of my personal hearing loss. I have the TV component, the little device that I hook up to the sound system on my television. In fact, my best experience was the first time I heard the television in 15 years. I had tears in my eyes. I like that I can use my hearing aids with my iPad and iPhone. The only thing is that they need to make improvements in terms of background noise. I also have the mini microphone and use it in restaurants, but it still is not enough. I need better background subtraction in noisy environments.
Another flaw is if I’m hooked up to my iPad and my telephone rings, I have to totally disconnect from my iPad to get to my phone. By the time I do that, I’ve lost the call. Also, the hearing aids don’t instantly connect to the iPhone every time. A lot of times, I have to take my hearing aids off, open and close the battery container and then reconnect, but it has nothing to do with fresh batteries. It periodically happens. Probably, there’s a bug in the system. Other than that, they’re marvelous.
I’ve been wearing hearing aids for nearly 30 years now and ReSound for the last 20. I’ve researched different brands of hearing aids every time I had purchased new hearing aids and have had three models of ReSound hearing aids and their sound quality is far superior to any other make. I’ve got the LiNX2 now and a TV Streamer as well. I’m also using the Smart app with the iPhone. The app has definitely helped me because I can watch or listen to TV now without earphones. However, I’m having a problem with the inconsistent battery life of the LiNX2, especially with the right hearing aid.
The reason I’ve got the LiNX2 is because they came out with an upgrade - $195 per hearing aid to upgrade to the new version of the LiNX. It has a longer life than the original ones, but the battery life is not consistent from day-to-day or from battery to battery. I use Pro Line batteries and the battery life went from three days to up to about six days. I’ll be sending them back to ReSound for some repairs next week.
ReSound Hearing Aids share the same wireless technology with the Nucleus Cochlear Implant which I have. I got the ReSound ENZO hearing aid and using the Phone Clip is my favorite. Using the Smart App increased my hearing aid usage. Because I'm able to connect the device to my iPhone, I'm able to take calls and stream music. I've also linked the hearing aid and my Cochlear implant via the Phone Clip to my iPad so that increased my usage as well. Having the hearing aid made things easier. I don’t have to carry an accessory with me if I have a long phone call and if I have my phone in my purse or in another room in the house, I can hear it ring through the hearing aid. It’s a cool feature.
We sincerely apologize about your experience with your ReSound LiNX². We appreciate your feedback and would like to try our best to make things right. Would you be willing to give us your provider's information so that we may discuss the issues with them further?
Original review: Aug. 31, 2016
I am a 69 year old female who received my first hearing device in November 2015, the Resound Linx2. I went back to the audiologist multiple times for adjustments and finally purchased two aids, unfortunately without trying any other brands. The longer I wore them the more frustrated I became. I have to say "what" as often or more often than before I started wearing them. She has made additional adjustments but I still can't understand when speaking with someone other than one on one.
In crowds, I take them out. It's better to not hear than put up with the roar. They have failed repeatedly, the battery door broke on one and had to send it back for two weeks. Batteries last very short time and very often when I replace I have to try 4-6 batteries before it starts working again and sometimes nothing will restart it but laying it aside and trying again later. Total junk and I'm out $4300. My audiologist keeps telling me that there's little difference in brands and these are very good, but I have not spoken with a number of friends and acquaintances who tell me there is a lot of difference in them and they've had to try numerous brands before finding the right one. I'm stuck as I cannot toss these aside and spend that kind of money again soon.
I purchased my ReSound hearing aids from Costco about 3 years ago. I felt like that because they were available at Costco. There was some assurance that they would be reliable. My first impression was good however before long I noticed I had difficulty with certain issues such as people whispering near me and I could not hear them. I returned to the store and had them adjusted several times with the hope that the problem could be resolved but it never was. I decided to return them and all they would do is try adjusting them again which didn't help. Next the real bad thing was that I starting getting popping in my right hearing aid which over a month or two rendered it totally useless. It quit. I found out that there was no warranty and that it would cost something like $400 to $500 to send it in and have it repaired which I didn't do because of my experience and lack of confidence at that point in the company.
Well, now 3 months later the left side is doing the same thing. It has started popping and I can tell that its performance as a hearing aid has diminished significantly. If a person pays $3000 for hearing aids personally I would expect them to last much longer and work better. I am very disappointed in ReSound and Costco. I would recommend that you talk with people who have had a good experience with another brand and not depend on Costco to do your research.
I have been wearing hearing aids since 2005. As a veteran I get my hearing aids free of charge from the VA Hospital, so cost is not a concern for me. Today I was issued a new set of Resound Linx2 Model 88 hearing aids. From the moment my doctor put them in my ears I hated them. First the ear piece is made to fit too tightly, causing the "full" feeling you would get if you stuck your fingers in the ears... This causing everything I say to sound very loud blocking out almost all other noises. I also don't like the features in general, and I think overall they are a very expensive piece of junk. In the past the VA always issued me Phonak hearing aids, and so I was really surprised they gave me these instead. In my case I have 6 months to try them out and return them for a different set. I didn't even need one day to know these are going back to the VA and I will be getting a different brand.
Just reading the bad reviews. Don't understand the negativity. I had a pair of over the ear, and now have the in the ear models. I work at home on the phone. The over the ear mic was outside the headset, so it was of minimum help. With the LS9 in the ear, the difference is OMG. When I put the headset on, you can hear the aids lowering the gain as it is not needed with the headset. I have tried with my iPhone 5SE and works flawlessly. I can listen to my iPad audio files with no problems. I have used them for over a month, and after a couple of weeks, I was thinking, not working as well as I thought, then I took them off and realized, YES, they were working flawlessly, and I had just gotten used to hearing like I did years ago. Would I recommend them to others??? Without a doubt. I am 72 and have been in the electronics industry all my life, and can understand that technology can be a little daunting to newcomers to this type of technology.
I have been really shocked by the very poor reviews submitted by most of the writers re ReSound Hearing Aids and the attitude of ReSound. But, am even more surprised by total absence of comment by ReSound. I am 87 a wearer of HEARING AIDS for many years. My problem is age related (so I am told). I am fortunate in having an excellent Audiologist whose interest in her clients and technical ability is beyond excellent. But to be honest had I seen these reviews before trying the ENZO hearing aids I doubt if I would have bought. As I have said I have every faith in my supplier and after a decent term on trial settled for 2 ENZO hearing aids along with TV attachment and mini mic. Without Hearing Aids I am now totally deaf.
The use for general hearing is beyond anything I have used before - TV listening is now enjoyable, in the car my wife wears the mini mic so no more "what's that?" Another example of its use is in my Doctor's surgery. The habit of him talking whilst looking at a computer screen or a file means not looking at the patient, as all Hard of hearing people know once eye contact is lost problems with understanding occur, the mini placed on desk before him totally solved the problem - yes the max distance can be a problem but not for my needs. I understand there is now a new model with better distance but at a silly price.
Last but not least being able to listen to my iPad without sound annoying others (for instance in bed). This actually was a surprise - no special action is required. iPad seems to be linked - must be the Apple idea. On the question of cost ReSound and the industry in general will need to be aware that the new technology is attracting some big names in the technology world to become involved. Apple already are and Samsung will I understand make their mark later in the year. Who else?
Interesting days. Think about it, how little extra will it take to add the necessary addition to the motherboard of a TV so it can stream directly to modern Hearing Aids and the chance for the seller of TV to sell the hearing bit. Not everyone requires the complicated hearing test as for hearing aids and consider the annoyance created in most homes by volumes being too loud or not loud enough.
Most waiting rooms have a TV today but either the general noise level is too high or volume of set too low for people like me to hear. All I have to do is place my mini mic close to the set (often the speaker is at bottom of set) or there is a ledge or stand, bingo! I can pass the time in total comfort. With a built in streamer in the TV it would be even better, but that could be a long way away.
However the downside is that this equipment if you buy the added equipment, it is not for those who want to wear hearing aids just to help poor hearing. Of course on its own the ENZO is a marvellous bit of gear for general hearing and also there are different models available. A friend of mine has just bought the tiny in-ear model and the new mic, boy am I jealous, but the tiny in-ear is no good to me. She is really astonished at what she hears at night when she is Dog walking.
I am very happy with all the equipment and say it has been a real life changer for me. There are a number of snags when trying to use all of the facilities from these high spec devices and at times possibly beyond many people. A computer user shouldn't have problems, I have spent a lot of time working around the problems and will be happy to pass on the info if requested. Nothing beats a suitable trial time but do not buy if you cannot try and be sure you really are doing the right thing for you.
Shelley WebbSenior Products Contributing Editor
Shelley Webb is a registered nurse, geriatric care manager and freelance writer who concentrates on the subjects of eldercare and health.
More about Shelley→
ReSound has been around since 1943. Headquartered in Ballerup, Denmark, ReSound hearing aids are sold in more than 80 countries, and are one of the largest suppliers of hearing aids in the world.
- Convenience: Because ReSound is international, it’s easy to find stores or hearing aids made by the company around the world.
- Heritage: The company is one of the world’s oldest makers of hearing aids and it has an impressive pedigree. ReSound was responsible for lots of hearing industry firsts, like their innovation of Wide Dynamic Range Compression and Digital Feedback Suppression.
- Technology: ReSound is on the forefront of technology and they’ve created headphones specifically for iPhone use, as well as an app to use with the Apple Watch.
- Price: ReSound creates a quality product and it comes at a cost.
- Complex: ReSound’s technology is complicated, so it’s hard for people to adjust or control at home. It’s best to leave the care for these up to an audiologist.
- Best for Aging listeners and people with progressive hearing loss.
ReSound Hearing Aids Company Profile
- Company Name:
- ReSound Hearing Aids
- 8001 E. Bloomington Freeway
- Postal Code:
- United States