ReSound Hearing Aids Reviews

My wife purchased ReSound hearing aids two years ago. We were assured by the store rep that he would always be there for assistance. In two years numerous calls were made and a text sent. In every case the rep did not follow up. Now we have a warranty issue, one hearing needs repair. Again a call was made, she was told the office would call to set an appointment. No call was ever received. I sent four emails and placed a call to ReSound corporate offices. No response to emails and phone call was met with the stores rep would be contacted. Bottom line, there is no support for warranty. We have a broken hearing aid and ReSound doesn't care. Just sell them and forget them appears to be the attitude.

First let me begin by saying I have been using hearing aids for over 30 years so I’m no rookie. I’ll admit, Resound sound quality is great! It’s the engineer structure outside of the aid, (tubing and earbud) that is extremely cheap and completely unreliable! Never have I ever had to send any of my hearing aids back to the manufacturer until being introduced to my $7,000 pair of Resound aids. First round was due to ear buds improper fit, not once but twice. I was told a new guy was still being trained. Just great, right? And, they still do not fit properly.

I have had these about a year and they are a constant problem. I had Phonak for 8 years before these and never a problem. I never know which one is not going to work. First thing this morning it was the left one, finally got it working by turning it and my phone off and back on and putting it back in the charger, now an hour later the right one is not working. I have taken them back to the Audiologist many times in the one year I have had them. She has suggested I send them back. I don't want to do that. I need them daily in my part-time job. I want a new pair as soon as possible. Do not buy anything from Resound.

From day one nothing but problems. I have a android phone and have been told that they have had problems with the android app from day one. Customer service representative said at this time that there is nothing that they can do. The hearing aids disconnect all the time. You can be in church and all of a sudden one of them will drop out and the sound level goes way up. If they were a good company they would let us know about this problem.

I’m a mailman and I receive phone calls and listen to music while I work. With these I can not listen to music nor can I talk on the phone because the mic is your phone! Listening to music is the worst, almost equivalent to having wired headphones with a shortage in the wire. They lose a signal and turn off and on often and they sound as if they just cut off and on. They are the worst!!!! Bluetooth, please if you have a iPhone you’ll to flip between the settings and the app just to balance the sound and my left aid is never connected! I’ve had them serviced once and could not troubleshoot these issues. Liked them better when they were unable to Bluetooth.

I’ve had the Linx Quattro for two years and for the most they work well. However, if I am watching tv and need to use my phone for anything, the tv sound becomes intermittent and in some cases shuts down. It seems the hearing aid app for iPhones is not a good fit. The tv streamer, the hearing aid app and the hearing aids do not work well together. The hearing aids by themselves only provide acceptable but not great hearing. A cost benefit analysis indicates they’re overpriced.

After owning my Resound rechargeable hearing aids for 3 years, I am told by my audiologist that ReSound no longer produces the Z battery. Since they no longer produce it, the price on the remaining stock is nearly $100 per battery. I cannot afford to be buying new hearing aids every 3 years just to get the rechargeable option. This is a disgrace and a reason for the gov't to make more stringent regulations for this industry!

I have worn hearing aids by several different brands and these are the best I have used. The sound quality is excellent and I can tell a real difference when I take them out that I have not been able to tell with other brands (MAICO and Beltone, and Marvel). I have an Android phone so I cannot do the advanced functions but I can control the volume and switch between the noise filter and speech clarity and that's good enough for me. I have the universal tulip domes therefore I don't worry with the domes being the exact size because they conform to my ears. One word of caution which is true for all domes, Make sure you replace them once a year to avoid them tearing off in your ear and having to be removed with a pair of tweezers in a doctor's office. I had this happen recently. Overall I am very happy with my hearing aids. The technology keeps getting better all the time.

I have had my Resound LiNX Quattro hearing aids for 2 years with very few problems. However I have had to purchase 2 replacement charging Cases at $200.00 each. The case insert plug gets very "loose" fitting and the cord charging plug fits too loosely or activate or charging the case. I've sent notes/emails to Resound over the past 2 years and they have NEVER RESPONDED.

Bluetooth to my iPhone. Easy to adjust volume. When sharing my phone to listen to family, must remember to disconnect my hearing aids. Have owned my resound hearing aids for 6’years. Must use 312 size batteries. I purchase by box, 8 quantity. This amount lasts me a month. Batteries are easy to insert and remove. For best sound, should clean wax trap daily. Plastic pull helps with removal of hearing aides. Batteries signal when they are getting low on charge. I have two hearing aides, one in each ear. I can check the strength of the batteries in each on my smartphone. Each hearing aid is color coded for right (red) and left (blue).