ReSound Hearing Aids Reviews

I received my Resound Hearing aids about a year ago and was very pleased for about three months when my aids stopped doing their job. They became practically useless in hearing and understanding my wife and the Television. They would become unpaired from my Cell Phone. After three adjustments by my audiologist, I gave up. I am not new to hearing aids and understand how to care for them. I never had any adjustments to my previous two hearing brands. I returned them to my audiologist and after three months of promising new hearing aids, I have given up and have an appointment with another audiologist and will ask for a different brand. I and not a fan of Resound. I have a friend who feels the same way and has changed brands.

The Resound GN are highly irritating. Every time I get in now my truck I lose contact with my current age to my phone for phone calls and it happens every time and then I have to fight it forever to get it to reconnect.

West Virginia resident… First pair of Resound (2018) were at least $5k but they worked well as long as I did not use the app too much. I learned to just leave them at default setting. 4 years later it seemed that they just stopped working. Went back to audiologist who explained that I needed a custom mold for one of my ears. So, now $6k on a new pair with a lease but I could keep the original pair for a spare (remember…the original pair quit working). Lls, the molded piece keeps falling out of my ear, I hear a continuous rustling noise and I’ve already taken them back because an interior wire broke. I have quit paying for them after 2.5 years, have returned them to be fixed. I have never heard back from the provider, it’s been two weeks. What a rip off for the money that has already been spent. In the meantime, the spare pair doesn’t work and I can’t hear.

Wire connection broke on both pieces right away. Had fixed or replaced whatever they did. Then one side quit altogether- replaced. Lousy in a crowd, can't separate sounds. Best to turn them way down to keep them from screaming in my ear when I am working. They are ultra sensitive. Picking up tiny noises. Amplifying them way loud. Dog walking across the floor clicking nails is very loud unless I turn volume way down. Rarely used. Very poor investment.

I'd give them zero stars if I could. Out of the gate, my audiologist sent my ear mold to them, and they lost it. I didn't find out until I called to see where my hearing aid was, and the audiologist said I would have to come in for a second ear mold. This delayed me by two weeks. Finally, I received my hearing aid. First day, after it was tweaked to my needs, it wouldn't charge. I went back in, and apparently, there was an issue with how the aid sat in the charger. So, I got it fixed. Within one day, I started getting complaints from those around me because it chirped in my ear, which shortened the battery life so it would not last all day. Then, after the others told me about the chirping, it started chirping in MY ear.

This is my second ReSound remote mic. Sales person said they have a 32 hour battery. Crap, they have never lasted more than 12 hours. They also only work if you are one on one in a quiet place. Otherwise they are worthless.

I have had Resound Nexia for over a year now, on multiple occasions the app on my android phone (S20 FE) has disconnected from the hearing aids and will not pair with them again. They are totally unreliable for social events, I have tried for up to 30 minutes to reconnect and finally have to abandon the process. I would never choose these again. Because they won't reconnect I cannot use the mini-mic or other accessories and my dinner engagement is ruined.

My Resound Hearing Aids were at the expense of $2900.00 out of pocket and my insurance carrier picked up $1200.00. This is the second time they're being returned from my local resound distributor to resound for speaker issues, most likely caused by moisture. Fortunately, the local distributor is nice enough to give me spare while Resound again tries to figure out the issue with my hearing aid, in particular, the left one. I will now wait up to 3 weeks to get mine back. Evidently, I am told Resound is having a speaker problem and I'm not the only one experiencing this type of issue.

I bought my ReSound hearing aids at Costco 4 yrs ago for $3000 and the nightmare began. I was 58 yrs old and these were my first set of aids. Long story short, I had to take them in for repair about every 6 months to the date. For some reason they would just quit working and I couldn't hear. The streaming with music, and receiving calls on my phone and talking worked all the time. Costco would have them fix and 6 months later they would quit again. Now the cost is out of my pocket. I reached out to ReSound, and never heard back from them. These aids are JUNK, and the company is no better. I would strongly advise anyone who's looking at aids to RUN if they offer ReSound, and from what I've read, It appears Jabra is made by Resound as well. I will not be purchasing any of that brand either.

I purchased Resound hearing aids. They came with a worthless charger, so I had to buy Resound's Premium charger for $200.00. The $200.00 charger lasted for about a year before it stopped working leaving me in the position of having to buy another $200.00 Resound charger. Resound's "User Guide for Premium Charger" states that: "The expected service life time for the charger is minimum 5 years." However, there is only a one year warranty for the $200.00 charger. To me, this is outright dishonesty and/or fraud. And, the hearing aids themselves are over rated. They do not work as well as much less expensive hearing aids. If you need hearing aids, I strongly suggest that you consider hearing aids that are much less expensive than Resound's and better than Resound's--particularly hearing aids that do not have $200.00 chargers that have to be replaced for an additional $200.00 after about a year--a total of $400.00 just for the chargers.