ReSound Hearing Aids Reviews

I received my Resound Hearing aids about a year ago and was very pleased for about three months when my aids stopped doing their job. They became practically useless in hearing and understanding my wife and the Television. They would become unpaired from my Cell Phone. After three adjustments by my audiologist, I gave up. I am not new to hearing aids and understand how to care for them. I never had any adjustments to my previous two hearing brands. I returned them to my audiologist and after three months of promising new hearing aids, I have given up and have an appointment with another audiologist and will ask for a different brand. I and not a fan of Resound. I have a friend who feels the same way and has changed brands.

The Resound GN are highly irritating. Every time I get in now my truck I lose contact with my current age to my phone for phone calls and it happens every time and then I have to fight it forever to get it to reconnect.

West Virginia resident… First pair of Resound (2018) were at least $5k but they worked well as long as I did not use the app too much. I learned to just leave them at default setting. 4 years later it seemed that they just stopped working. Went back to audiologist who explained that I needed a custom mold for one of my ears. So, now $6k on a new pair with a lease but I could keep the original pair for a spare (remember…the original pair quit working). Lls, the molded piece keeps falling out of my ear, I hear a continuous rustling noise and I’ve already taken them back because an interior wire broke. I have quit paying for them after 2.5 years, have returned them to be fixed. I have never heard back from the provider, it’s been two weeks. What a rip off for the money that has already been spent. In the meantime, the spare pair doesn’t work and I can’t hear.

Wire connection broke on both pieces right away. Had fixed or replaced whatever they did. Then one side quit altogether- replaced. Lousy in a crowd, can't separate sounds. Best to turn them way down to keep them from screaming in my ear when I am working. They are ultra sensitive. Picking up tiny noises. Amplifying them way loud. Dog walking across the floor clicking nails is very loud unless I turn volume way down. Rarely used. Very poor investment.

I'd give them zero stars if I could. Out of the gate, my audiologist sent my ear mold to them, and they lost it. I didn't find out until I called to see where my hearing aid was, and the audiologist said I would have to come in for a second ear mold. This delayed me by two weeks. Finally, I received my hearing aid. First day, after it was tweaked to my needs, it wouldn't charge. I went back in, and apparently, there was an issue with how the aid sat in the charger. So, I got it fixed. Within one day, I started getting complaints from those around me because it chirped in my ear, which shortened the battery life so it would not last all day. Then, after the others told me about the chirping, it started chirping in MY ear.

This is my second ReSound remote mic. Sales person said they have a 32 hour battery. Crap, they have never lasted more than 12 hours. They also only work if you are one on one in a quiet place. Otherwise they are worthless.

I have had Resound Nexia for over a year now, on multiple occasions the app on my android phone (S20 FE) has disconnected from the hearing aids and will not pair with them again. They are totally unreliable for social events, I have tried for up to 30 minutes to reconnect and finally have to abandon the process. I would never choose these again. Because they won't reconnect I cannot use the mini-mic or other accessories and my dinner engagement is ruined.

My Resound Hearing Aids were at the expense of $2900.00 out of pocket and my insurance carrier picked up $1200.00. This is the second time they're being returned from my local resound distributor to resound for speaker issues, most likely caused by moisture. Fortunately, the local distributor is nice enough to give me spare while Resound again tries to figure out the issue with my hearing aid, in particular, the left one. I will now wait up to 3 weeks to get mine back. Evidently, I am told Resound is having a speaker problem and I'm not the only one experiencing this type of issue.

I bought my ReSound hearing aids at Costco 4 yrs ago for $3000 and the nightmare began. I was 58 yrs old and these were my first set of aids. Long story short, I had to take them in for repair about every 6 months to the date. For some reason they would just quit working and I couldn't hear. The streaming with music, and receiving calls on my phone and talking worked all the time. Costco would have them fix and 6 months later they would quit again. Now the cost is out of my pocket. I reached out to ReSound, and never heard back from them. These aids are JUNK, and the company is no better. I would strongly advise anyone who's looking at aids to RUN if they offer ReSound, and from what I've read, It appears Jabra is made by Resound as well. I will not be purchasing any of that brand either.

I purchased Resound hearing aids. They came with a worthless charger, so I had to buy Resound's Premium charger for $200.00. The $200.00 charger lasted for about a year before it stopped working leaving me in the position of having to buy another $200.00 Resound charger. Resound's "User Guide for Premium Charger" states that: "The expected service life time for the charger is minimum 5 years." However, there is only a one year warranty for the $200.00 charger. To me, this is outright dishonesty and/or fraud. And, the hearing aids themselves are over rated. They do not work as well as much less expensive hearing aids. If you need hearing aids, I strongly suggest that you consider hearing aids that are much less expensive than Resound's and better than Resound's--particularly hearing aids that do not have $200.00 chargers that have to be replaced for an additional $200.00 after about a year--a total of $400.00 just for the chargers.

I have been using my current hearing aid for about 7 years and I had to use this one due to being a Cochlear Implant pt. It's called Bi-Modal hearing and I find that I need both aids in place to be able to hear with any kind of clarity. Alone the Resound aid is muted and of not much benefit. I had Phonak aids (pre-implant) and they seems to be more responsive to the environment, but if your a Cochlear implant recipient and wanting the Bi-Modal functionality you'll have to use these aids. They will be ok together with your implant but not be of much value by itself.

The functionality of BlueTooth is HORRIBLE... It takes multiple installations EACH time I want to use the app and BT functionality. Why is it the ONLY BT device I have with such problems???? Geez this is 2025! BT is old well known tech.

My advise is to stay away from this brand.

My first hearing aids were from Costco seven years ago and they are still working perfectly, but I decided not to wait for them to fail and to spend more since my hearing is getting worse. They've already been returned once for repair which didn't last more than a couple of months. Considering now I have to return them again for repair. Brand new Costco hearing aids are $1500 and these all in for $6000. I think it's clear to anyone reading this money does not necessarily get you a better product. Stay away from ReSound and go to Costco.

I am very disappointed in these hearing aids, I bought the best set that Audiology Services of West Virginia offered me, 5800 dollars. I find that the ones that I Bought from Jabra at 1/3 the cost work better and much better service. I wouldn’t recommend these to anyone.

I have a hearing loss in the lower tones, an unusual pattern for hearing loss. My audiologist has worked hard to adjust the ReSound hearing aids to my hearing loss but nothing works. In fact, the hearing aids prevent me from hearing someone who is less than one foot away from me. This is ridiculous. This is also tragic for me. I paid $6000 for my ReSound hearing aids in July 2023. A few weeks after the purchase, my husband of 25 years died and left me penniless. I was a teacher but now I can't teach because I cannot hear the students. ReSound is impossible to reach on the phone. Shame on you ReSound. Shame!!!! You steal from people and ruin their lives. DO NOT BUY THIS BRAND. DO NOT.

I’m very disappointed in my ReSound hearing aids and their customer service. My hearing professionals have performed all the work they can do to them in the office and told me to contact the company directly. When I call, I stay on hold for the next available technician and I finally give up and try to leave a message. I have not received a return call after three attempts to contact them. I am not happy with this customer service and if they don’t contact me, I will be purchasing another brand of hearing aids.

My wife purchased ReSound hearing aids two years ago. We were assured by the store rep that he would always be there for assistance. In two years numerous calls were made and a text sent. In every case the rep did not follow up. Now we have a warranty issue, one hearing needs repair. Again a call was made, she was told the office would call to set an appointment. No call was ever received. I sent four emails and placed a call to ReSound corporate offices. No response to emails and phone call was met with the stores rep would be contacted. Bottom line, there is no support for warranty. We have a broken hearing aid and ReSound doesn't care. Just sell them and forget them appears to be the attitude.

First let me begin by saying I have been using hearing aids for over 30 years so I’m no rookie. I’ll admit, Resound sound quality is great! It’s the engineer structure outside of the aid, (tubing and earbud) that is extremely cheap and completely unreliable! Never have I ever had to send any of my hearing aids back to the manufacturer until being introduced to my $7,000 pair of Resound aids. First round was due to ear buds improper fit, not once but twice. I was told a new guy was still being trained. Just great, right? And, they still do not fit properly.

I have had these about a year and they are a constant problem. I had Phonak for 8 years before these and never a problem. I never know which one is not going to work. First thing this morning it was the left one, finally got it working by turning it and my phone off and back on and putting it back in the charger, now an hour later the right one is not working. I have taken them back to the Audiologist many times in the one year I have had them. She has suggested I send them back. I don't want to do that. I need them daily in my part-time job. I want a new pair as soon as possible. Do not buy anything from Resound.

From day one nothing but problems. I have a android phone and have been told that they have had problems with the android app from day one. Customer service representative said at this time that there is nothing that they can do. The hearing aids disconnect all the time. You can be in church and all of a sudden one of them will drop out and the sound level goes way up. If they were a good company they would let us know about this problem.

I’m a mailman and I receive phone calls and listen to music while I work. With these I can not listen to music nor can I talk on the phone because the mic is your phone! Listening to music is the worst, almost equivalent to having wired headphones with a shortage in the wire. They lose a signal and turn off and on often and they sound as if they just cut off and on. They are the worst!!!! Bluetooth, please if you have a iPhone you’ll to flip between the settings and the app just to balance the sound and my left aid is never connected! I’ve had them serviced once and could not troubleshoot these issues. Liked them better when they were unable to Bluetooth.

I’ve had the Linx Quattro for two years and for the most they work well. However, if I am watching tv and need to use my phone for anything, the tv sound becomes intermittent and in some cases shuts down. It seems the hearing aid app for iPhones is not a good fit. The tv streamer, the hearing aid app and the hearing aids do not work well together. The hearing aids by themselves only provide acceptable but not great hearing. A cost benefit analysis indicates they’re overpriced.

After owning my Resound rechargeable hearing aids for 3 years, I am told by my audiologist that ReSound no longer produces the Z battery. Since they no longer produce it, the price on the remaining stock is nearly $100 per battery. I cannot afford to be buying new hearing aids every 3 years just to get the rechargeable option. This is a disgrace and a reason for the gov't to make more stringent regulations for this industry!

I have worn hearing aids by several different brands and these are the best I have used. The sound quality is excellent and I can tell a real difference when I take them out that I have not been able to tell with other brands (MAICO and Beltone, and Marvel). I have an Android phone so I cannot do the advanced functions but I can control the volume and switch between the noise filter and speech clarity and that's good enough for me. I have the universal tulip domes therefore I don't worry with the domes being the exact size because they conform to my ears. One word of caution which is true for all domes, Make sure you replace them once a year to avoid them tearing off in your ear and having to be removed with a pair of tweezers in a doctor's office. I had this happen recently. Overall I am very happy with my hearing aids. The technology keeps getting better all the time.

I have had my Resound LiNX Quattro hearing aids for 2 years with very few problems. However I have had to purchase 2 replacement charging Cases at $200.00 each. The case insert plug gets very "loose" fitting and the cord charging plug fits too loosely or activate or charging the case. I've sent notes/emails to Resound over the past 2 years and they have NEVER RESPONDED.

Bluetooth to my iPhone. Easy to adjust volume. When sharing my phone to listen to family, must remember to disconnect my hearing aids. Have owned my resound hearing aids for 6’years. Must use 312 size batteries. I purchase by box, 8 quantity. This amount lasts me a month. Batteries are easy to insert and remove. For best sound, should clean wax trap daily. Plastic pull helps with removal of hearing aides. Batteries signal when they are getting low on charge. I have two hearing aides, one in each ear. I can check the strength of the batteries in each on my smartphone. Each hearing aid is color coded for right (red) and left (blue).

I have the hearing aids that wrap around your ear and can adjust the sound volume on them. They work very well and are very easy to maintain. The brand is Resound LiNX Quattro which isn't real expensive so an average person can afford them.

They are easy to adjust the sound to cut out any background noise. When updates on my iPhone are done Resound the automatically updates so I don’t have to worry. I like that they are a closed unit so I don’t have to worry about wearing them around the pool, not going under water of course.

Good purchase on the part of the Veterans Administration. I can hear thing life leaves blowing on the grass or falling off the tree. They also help somewhat with my tinnitus.

I have analog hearing aids for long until my hearing worn out. I got Resound digital. The sound is not that great. Sound like microphone sound. I think they should give more option not to discount the old analog hearing aid.

I am glad I took all the advice of my hearing aid fitter person and got the app and linked/synced the app on my iPhone with my Verizon service...and I have the TV thingie so my neighbors don't have to listen to my TV show choices. These are the best hearing aids I've ever owned.

Using a ReSound Linx3D. Had a phonak before. There is a world of difference in sound quality and streaming. I also like it can work with my implant. Was not able to adjust the phonak to work with implant. The battery life far exceeds my expectations.

ReSound hearings aids changed my life. With masks I still really struggle, but life is much better when you can understand what people say. At first I had trouble with my hearing aids but Resound took care of me.

I got these at Costco Hearing Center. I don't like that online user support is lacking when I need help when the technician isn't unavailable. The technician was knowledgeable but not always available. I was told it takes a little getting used to, but I've had these for over 2 years and can't say it works all that well for me. I still have a hard time hearing people who are soft spoken or who are more than 3-5 feet away. It's the bluetooth connected ones and is synced with my phone, but adjusting it to the environment you're in is not easy. The fit isn't good, they always feel like they're going to fall out, so I'm always having to push it farther into the ear. I got them because they aren't as visible as some of the older ones, at this point I really need to be able to hear speech. I don't think I'll get these again nor recommend them.

Biggest negative is I don't hear text message alerts. Company says that is so I won't be distracted while driving. What about the 95% of my life that I am not driving. Tech support is good. Ability to adjust sound and volume with my iPhone is a plus.

I purchased a pair of Resound Preza hearing aids from Costco right at the time they came out in summer 2019, so I have had them now for about 18 months. Here is a summary of my experience with them:

The LiNX Quattro is not for an active working person that wears glasses and masks. The wire connection to the ear mold is flimsy and keeps breaking. I have had this set for a year, purchased in March of 2019 and three repairs. This will be my fourth repair. The wire/tubing gets caught up on the elastic of the masks whilst adjusting masks and glasses causing stress to the wire attached to the ear mold. The wire is stripped to fit in the ear mold to receiver sans tubing causing the wire to shear from coating. The wire with coating needs to go further into the ear mold and secured but does not.

I went with a hearing aid outfit four or five years ago that was bought out by Tri-County Hearing. Tri-County Hearing then introduced me to ReSound. I'm less than satisfied with Tri-County Hearing but I am very satisfied with my ReSound Hearing Aids. I just wish that I had a more forthcoming, stable audiologist with who to deal with. I'm seeing there seems to be a correlation between many of the local hearing aid providers having car dealer-itis. Many very deceptive and less than honest claims are being made which I don't agree with. Tri-County makes the statement that someone properly fitted with hearing aids can have hearing superior to someone with normal hearing without aids, and that is absolutely patently ridiculous. Hearing aids absolutely cannot restore normal hearing. They can restore bad hearing to the point where you can function satisfactorily.

A friend of mine has a connection with a saleslady for ReSound. I have the left one and it's over the ear or in the ear. It's made my life easier and I like it. I have my own music one and I have my own everyday one, and I keep changing it. I love the fact that through my phone I can just answer it and hear it without touching. I'll pick up the phone as long as I have the phone close by or close to microphone part.