Hear.com Reviews

I had a great experience, it was an easy process and they delivered on their promises. My hearing aids are working wonderfully. The hearing aids were waiting at the audiologist and she was very helpful. She even said I got a great deal on my hearing aids.

I recently realized that I needed hearing aids. I read about Hear.com and decided to check in with them. They provided me with a lot of information, but I wasn’t ready at that time to make a purchase. Hear.com was very patient over three months and contacted me once in a while to follow up. They were not pushy at all. They only wanted to provide me with information for my health and hearing. I was so impressed that I decided to make a purchase. After you make a purchase, they follow up with you, and they make sure you know how to work everything and overall an outstanding company to work with. I could not ask for a better experience. Truly, I would recommend Hear.com for anyone seeking hearing aids for any type of hearing loss.

I talked to Hear.com several times and their audiologist was in my area so I went to them. I got the Signia model and they're inside the ear. They were a little expensive but they work really well. I'm able to understand and I do not have to keep asking people, "What? What? What?"

I didn't think I needed hearing aids in the first place. So that was a questionable situation. I had a hearing test given to me once when I was over at Costco, and they said it was marginal. So, I didn’t do anything. When I went to Hear.com, I got hearing aids, paid for them and used them. Ron, the audiologist, was very capable and friendly but all business. He didn't waste any time but he did it in a very polite way. You didn't feel like you're getting the bum's rush. We had extensive testing before he recommended what he did. There is a program for setting volume and the guy showed me a way to get into my phone to get to it very quickly. Now, for whatever reason, I can't find that secret. So, I have to go to the app itself. I get there and I get it set to where I wanted. It seems to me though, at times, I hear a bit of a static in it.

My hearing was impaired. I wasn't deaf but I used to have a problem in a room where there was a lot of background noise. So, I went to Hear.com two years ago. I have vertigo and the young lady who did my testing said that the hearing aid was not gonna work for me. It was probably gonna make my vertigo worse. And to some degree, she was right. This device is almost like an amplifier. It enhances my hearing of someone talking to me, but it does the same thing with all the background noise, especially high-pitched noises. I was getting ready to call the gentleman here in Rhode Island who set me up with these to see if I could get that adjusted. I work in the manufacturing business and that kind of shrill, constant noise that machinery makes drills right through my head. The 30 days have already passed but I’m not sure that that lady wasn’t right.

Love my new hearing aids, they are so comfortable and small, you don’t know you're wearing them, but best of all I can hear without have people repeat themselves, if you're looking to get your hearing back, look no further, I promise you won’t regret these hearing aids, the representative from Hear.com was very respectful of my needs and was no high pressure sales.

I am more than satisfied with my hearing aids. They are easy to wear to the point that I forget they are there. That bring sounds to life and have made a very big difference in my interactions with others.

Hear.com has done well. I don't wear my hearing aids all the time, but they are good. I had to go back and get them to adjust them in case one was too loud. I don't wear them to work because they're too loud because of the equipment all around. It makes them really loud. So, I usually wear them when I’m not working or over the weekend when I’m going somewhere. I wish I had the ones that did a lot more with the Bluetooth. The one I have has Bluetooth, but it's just only through my phone that I can turn them up or down.

I was looking for something that's less expensive than going through an audiologist, and some other people that I know have had success online, so I thought I'd give Hear.com a try. When they sent me the whole kit with the virtual tablet and all of that, it felt like I was in a doctor's office, only I was at home. Also, the cost of both the hearing aids was almost half of what I would have had to spend if I'd gone to an audiologist and been referred by him.

I already had a pair of hearing aids and they were in the ear. This one is behind the ear and they're working very well. They're performing fine like they're supposed to. I've gotten phone calls from the lady that I talked to when I purchased them and there was an additional phone call with somebody else. So, Hear.com is checking on me. The experience has been very good so far.

I like my hearing aids. I can hear a lot better and the main thing is I can turn them up or down with my cell phone. I really like that. I'm very pleased with what I've got and I can hear. If you need hearing aids, check out Hear.com.

Ron, the gentleman who fitted me with the hearing aids was very helpful. He explained how they work, how to put them in properly, how to use the Signia App, and he answered any questions I had. I also went back a week later just to make sure that I was comfortable with them and making sure that they were working well. I used the Hear.com app to help give me info about what to expect and any problems that came up. It was very helpful too, however it quit giving me prompts after the 20th day. I am very happy with my hearing aids!

Was convinced to drop Costco hearing aids and go with Hear.com. I have been back 5 times for adjustments and new aids and still can't hear out of one ear. Have spent many thousands of dollars and would warn everyone to stay away. Our customer service rep (Pat) keeps kicking the can down the road and it has literally been months since I can hear out of both ears. Would rate them less than 1 if I could. Caveat Emptor. Lois **

My hearing was not the greatest. My hearing loss was all sound connected with human speech, so a lot of it was muffled. I had to say, “What?” a lot. I can hear things squeaking or car engines but the human speech is beyond me. If there's too much noise in the room, I can't distinguish where sound comes from. But it's all better now that I have the hearing aids. I got Hear.com’s in-ear hearing aids. They're a little bit larger than the ones I had before but they are the Bluetooth kind. The only thing I have a problem with is when I open another app on my phone, literally, all sound goes dead for a second or two. I'm still figuring out how to adjust it when I can. I used to have different settings for different places but because it doesn't automatically switch over, sometimes I just let it go with a general setting.

I was trying to find what's the most advanced technologies available. I found one on Hear.com so I went for it. I'm happy with the purchasing experience. The hearing aids are excellent and I can hear much better than before. It's easier to listen to conversations when I am with people. I highly recommend this type of gadget to people who are having hearing problems. It can be programmed through the iPhone, so it's good.

I asked people who have hearing aids and they recommended Hear.com to me. My hearing aids have the little things over the ears and a little part that sits in my ear. I have Bluetooth and I use it with my phone. I especially like that I can listen to music without having to have ear pods. The hearing aids are very good. They are expensive but they're worth it. They make it so much easier to hear the TV without having to have it really loud.

I had an iPhone and last year’s hearing aid model was compatible with Bluetooth for iPhones. This year, it was compatible for all smartphones. But the $6,000 price was a lot more out of my range, where last year's model was half the price, which was around 3,000. Even with financing or funding, I didn't have $3,000 for the hearing aids. But we were able to obtain financing and get all of that. If I was talking on the phone, I would have to hold the phone in my left hand up against the left side my head. Because if I was holding it with my right hand up there, I couldn't hear out of that right ear. So, that doesn't seem like a huge problem for most people because most people are right-handed, but I'm left-handed. So, if I'm having to hold the phone up to my left ear to talk, then I can't multitask because I'm left-handed. So, that made a huge difference.

I tried Hear.com and like it. It helps me hear better. However, I can't turn it down low enough so that it's not really loud. I've got it on twos, and everything is still loud.

So far, I'm very satisfied with the hearing aids from Hear.com. But my hearing aids kept falling out. I called them and they told me to come in immediately. The rep gave me some bigger things to go on the end of them and they’re okay.

I was resistant and fearful regarding getting hearing aids even though I thought I might need them. The experience that I had previously had with supporting my 96yo mother with hearing aids had been horrendous and disappointing. I decided to reach out to Hear.com. I was immediately called by a representative and the process began. I received a tablet (for virtual support with my hearing aids) and was supported in setting it up.

Best hearing aide I have had until the pairing suddenly stopped today, and I have not yet been able to pair with my iPhone. The sound has been excellent, and the pairing has been a great feature. I hope to be able to regain it soon. I am in my office and will not be able to follow the instructions to regain the pairing until I return home.

Got in touch with Hear.com. They gave me a choice of hearing Centers to choose from. Was very happy with my choicee. I was fitted for in the ear aids (those of my choice). The hearing center has helped me adjust to them and with the use of my phone, I can adjust and check out what I need for the hearing aids. I highly recommend them.

Hear.com's service teams have been great to work with. They've been very supportive and eager to try to help me find something that I can use comfortably. 100% satisfied with the service. We're still not finished and we're still experimenting with some units. The only thing was the hearing aids are expensive. Other than that, Hear.com is by far superior to the other two companies.

My husband was of the opinion that the hearing test was meant to sell hearing aids. I had a hearing test done and was told that contrary to a previous test I had had several years ago, I had no hearing loss. In fact my hearing is very good. Getting ready for the hearing test, my contact at Hear.com was very accommodating and was able to correct my misconception that the hearing testing office was in a mall. I easily found the building and found my way to my appt using her guidance. I would definitely recommend them if you have any questions about your hearing ability or if others have suggested this may be an issue. Hearing loss is insidious and can affect your relationships with others. Miscommunication can really get in the way of civil discourse.

I'm not very used to them yet. I didn't know it'd be that hard to get used to them. I also keep forgetting to put them on and I'm afraid they're gonna fall off. It doesn't seem like I can hear all that much better.

I got the Horizon XL from Hear.com. They are not cheap. But I'm hearing a lot better. Bree was also a very nice representative of the company. She really helped me get the right pair of hearing aids.

Very professional and detailed contact throughout. Only question is that a smaller in-ear unit was advertised by Hear. When I questioned, I was told the units supplied fitted my profile. However I noticed that my brother’s aids were the smaller in-ear type. His hearing is markedly worse than mine. The aids I was supplied work fine but there was no discussion of other models and their characteristics. I would liked to have discussed various models available.

Hear.com has top-rated customer service. Ryan kept in touch with me all through the first part of it which made me feel good that I was important. The experience is very good for a first time user but for someone who has had hearing aids before, it was kind of repetitious. They go through the 30 days thing and each day, they try to explain something to you. For someone who has already had hearing aids for several years, I already knew all of that.

Wow. Easy, friendly and efficient. The team at Hear.com was extremely knowledgeable and responsive to my needs and questions. Thank you hear.com. From sales to technicians, everyone was polite and helpful. I am pleased with my first pair of hearing aids. Very comfortable.

Started out good, had a problem with hearing aid and called Clyde, he sent me a new pair and I returned the others with no problem. I started experiencing problems with this set and called Hear.com and they then tell me that they don’t fix anything that they would send me to a provider for them to fix. Talked to a guy named Tom that was not Clyde, then another guy called me and tells me that they won’t replace them. They are still under warranty but will not replace them. 4500.00 hearing aids that only lasted 2 years, I would strongly recommend doing business with a local business not hear.com because they get your money and mislead you about service and warranties.

I got the one with the little wire that comes out that’s on top of the ear. I have an app on my phone where I can turn them up and down or set the direction on the hearing. If I want to close out the noise in the back, I can set it to the front or to the side. I can adjust the treble and the bass. It's cool. I hear things I haven't heard in a long time.

The best part about my experience was the professionalism of the person who conducted my hearing test and showed me the results and then carefully mentored me for how to use them and care for them. I have learned to use them and appreciate them more than I thought possible.

Sound is fine. Fit leaves something to be desired. When wearing a mask the unit falls out when removing the mask. The unit rides too high on the ear. It should be behind the ear not on top..on top it constantly feels loose. I've already lost one unit..

I worked with Kennedy and he was excellent and very informed. He took care of me and sent me all kinds of literature that help me understand more how the hearing aids are going to help. This product increased my hearing a great deal.

Watching U.K. and Alabama! Hard to concentrate, Appreciate responsiveness. Happy with operation. I have problem watching the videos. Too many things going on. I did watch how to change wax filter. Well done, Suggest you develop a Covid safety mask that does not get tangled in ear strings and sling shoots unit across room.

The service provided was fast and helpful. Audiologist recommended has been great to me. Sangar has been awesome to me. Even provided his personal cell phone in case I had any issues or questions. Once he answered me immediately and solved my concern on the phone.

I came across Hear.com and it sounded good. I checked to see if I qualified and I did. It's been a good experience. The rep, Stan, was very pleasant, helpful, and personable. The cost of the hearing aids is plenty high but it’s worth it. I had a discussion with my 87-year-old father yesterday. He has had hearing aids for years and he said I could get hearing aids cheaper online. But you get what you pay for. I'm impressed with the technology of Hear.com. The cheaper ones probably don't have quite the technology.

I just called and talked to reps from Hear.com. The experience went very well and I decided to go with them. I got their rechargeable hearing aids. I needed them and so I bought them. I like them very well and they fit my budget.

I couldn't hear out of my left ear very well and I struggled to hear in crowds of people. I signed up with Hear.com and someone called me within 10 minutes. I was impressed with them. They had a good selection. My rep was Trina and she did a fabulous job. She was very communicative, knowledgeable, and thorough. Any questions I had, she was right there to answer them. My hearing aids are worth every dime. I'm able to hear in large crowds. Now everything's amplified and I have no issues at all.

My hearing aids are easy to charge and easy to put on. I wear them all day every day. I like them. They work and I can hear.

Sharry was very helpful, concerned, and pleasant to talk to. I purchased the one with the most control where I could adjust myself, and I was given a selection of the color that I wanted, which would match my hair. It’s well worth every bit of it.

Amy was amazing. She walked me through the process. Made the appointment near me, sent literature called to check on me, answered questions and helped with financing. Couldn't ask for more. I have free visits to tweak them as needed. I'm 100% satisfied!

I will be turning 92 and did not think that new hearing aids would make a difference at this point. My experience with Hear.com has been wonderful!! With my new hearing aids I can hear at least 2x what I was able to hear with the old hearing aids. The support team has been wonderful and helping me each step of the way to regain my hearing. I would highly recommend hear.com to anyone that has been frustrated with their hearing aid experience in the past. Thank you.

I've been wearing hearing aids for a few years now. I had the wrap around ones that used the little batteries. Over time, the cost of the batteries added up as they needed to be replace about every 4/5 days. Sound quality was average at best. My first rechargeable hearing aids, were okay, again sound quality was average at best. Always had problems with the recharger, went back and forth with the company several times, after two years the hearing aids wouldn't charge anymore.

I purchased my hearing aids in November of 2020. You are given a 45 day trial to return them, which is great when it comes to style, if the fit is comfortable, etc. My problem however, is shortly after the 45 day period, my $6,000 hearing aids began to stop working. They have been sent back to the manufacturer 4 times in less than a year, only to continue to malfunction. I have tried to work with Hear.com to get new ones or any help at all and I've been told to just hang tight and "ride it out" until these are paid for. I can't "ride it out", functioning hearing aids are needed for my everyday life, and I'm paying quite a large sum of money for awful hearing aids that don't work and am getting no help at all in this. I never asked for a refund, only help getting different ones. I was also pushed into getting these specific Signia hearing aids by the sales department. Be very wary working with the company.

You have the most wonderful people working for you. That were very friendly and very understanding. I am now able to hear water running, my car running, and able to turn my TV down. I love the hearing aids, but the company is fantastic.

The gentleman from Hear.com I dealt with who initially called me was very good. He did the follow up, set up my appointment with the audiologist person and all in all, the experience was excellent. My hearing aids are very good. I can hear excellently. I had one problem with one, and they repaired it very quickly. I feel the cost is high but the quality seems to be very good and the follow-up service is good.

One of Hear.com's employees that contacted me explained how everything worked and for some reason, I felt like I needed to hear better. So, I gave it a try with the 45-day trial, no obligation. Then they sent me to Discount Hearing there in Pharr. After going through the procedure, getting my hearing aids, and noticing the difference, I realized that I was a professional lip reader because my students were wearing masks and I couldn't hear or understand what they were saying unless they removed their masks. So now, I can hear pretty good. I got the Signia model and it has the different settings for different size rooms. I still don't understand why sometimes if I'm listening to Pandora or if I get a phone call that I only hear it in one ear, not stereo. But the Bluetooth is awesome because if I'm at a meeting and the phone rings, then I can excuse myself and I don't really have to draw the phone to my ear to hear.

I like what I've seen in the technology they have in the hearing aids of Hear.com. The Bluetooth, I find clarity. With the appointments with the hearing doctor, she's able to sit to where I can work on toning down my tinnitus. The quality's fair, too. They're not cheap, but there are more expensive ones out there. I'm enjoying them and I wear them every day. However, I run into a gentleman at the last appointment I had. He had a pair of them also. He was an elderly more gentleman than me and we were both experiencing issues when it rains. His right and even my right, both were not connecting and not coming on. But I went into the app and wiped it out, reloaded, and then, it came on. But sometimes during the rain, it takes a little bit to get one going. But since using it, the sounds of my TV are turned down. I don't have to have things as loud. My wife enjoys that. Also, when I'm in meetings, I can go in, adjust the sound, treble, and bass.

The hearing aids are fine. I wear them every day and I'm getting used to them. The only problem I'm having is I collect a lot of wax in my ears but I'm working it out. I had a very good experience with the gentleman that sold me the hearing aids online. I love the audiologist that's taking care of me in Somerset over here. Everything is fine. I'd recommend Hear.com in a heartbeat.

I had partial hearing loss and I'm glad that I saw the hearing aids on the computer with Hear.com. The rep walked me all the way through it and it was effortless. I enjoyed the way that Robin, the woman who prepared me, dealt with the whole thing. The cost is nominal because you’re working with one of the senses but it’s outrageous. Still, when I had the hearing aids in, the difference was like day and night. It made probably 100% impact on my life.

I never had anybody to be able to get me financing for hearing aids and I was super excited. I love my hearing aids. I went for so many years not being able to hear that it's just so nice to hear. Also, I don't talk as loud. Everybody tells me. I can hear things a lot better. I've noticed I don't have to have the volume up as loud like on my radio. When I hear about people saying they have a hearing problem and they need hearing aids, I send them to Hear.com. I say, "Look, they will get you financed. They will do what it takes."

I like my hearing aids through Hear.com very much. I use them when I go out to lectures and other things that I would have problems hearing otherwise. But if I am wearing them for a concert, I take them off because the violin is so loud. I am still getting used to the hearing aids. It’s nice that they're heavier than my old ones. It used to be I wasn't wearing them because I was afraid they'd fall off. I run my finger through my hair and it would disappear. But since these are heavier, I'm not worried about that. But with the mask, you have the same problem. While the mask is on, I don't wear them outside. But there's nothing I need to hear outside. I don't need to hear the traffic.

I got in touch with Hear.com when I saw their free trial advertisement online. I had a great experience with their salespeople and everything turned out really well.

Hear.com's reps have been very good and they gave me a couple of discounts. I've been happy with everything and I'd recommend them.

I feel pretty comfortable with the hearing aids. I stayed in touch with the doc and everything's going fine.

I like the little app that I have on my phone where I can control different noises, like the TV and the background noise. I'm also very pleased with the representatives here in Roseville at Clarity Hearing. The cost is pretty high. But so far, I'm very pleased with the quality of the hearing aid.

The young man I talked to was personable and talked about the 45-day trial. I’ve been wanting to do this for a while so I gave Hear.com a shot and I've liked the hearing aids so far. I like the Bluetooth option so I can take calls and listen to my audiobooks where nobody can tell. It took a little bit to get used to, but not much. Most of the time, I don’t even realize they're there. There's probably a model I could have bought that could be smaller and even less obtrusive, but that's not an issue for me. Battery life would be the only thing. I put them in first thing in the morning then sitting there, watching a football game at 9 o'clock at night, they start beeping at me that the battery’s getting low.

Great office, friendly staff. Best part is that I love my new hearing aids. I can hear!! I had been wearing ReSound hearing aids for 5 years and they used batteries. This is much better using a charger instead of those tiny batteries. These are much more comfortable. Thank you. I highly recommend Hear.com. and the Naples office.

I have a little problem with my Phonak and I think it's because I was moving it up and down trying to find a comfort zone. But I'm going to make another appointment to go in and see Hear.com's rep. I've got two more appointments with her. When I bought my hearing aids, the rep I dealt with seemed to know what she was doing and she got it pretty close to being right the first time. So far, my hearing has not been perfect but at least I can hear the TV without blasting. I can also hear my great-grandson, who I adopted a couple of years ago. Plus, I also block out my background noise and hear the people right next to me. So, there has been a remarkable improvement since I got my hearing aids.

Initially, I was extremely satisfied and I was getting good benefits from my hearing aids. But not so much the last several days. I'm about to go back to the audiologist because they're not fitting properly.

I like my hearing aids and they're very nice. They have improved my ability to hear my wife very much. When I bought them, the local people at the store were also very nice. In fact, I've been back in there the day I got fitted, there was so much to absorb. And one of the reps called me after the fact to make sure everything was good. There were some things about cleaning them that I couldn't remember exactly how he told me to do it with all these little gadgets and he told me stop by any time or he could set an appointment for me. I was downtown quite often and I asked him if I could just stop in. He said it was fine and when I was there, he went back through everything with me. He was very helpful and very professional, yet friendly at the same time.

I've had six different aids before and I wanted to make sure I had the best as I was tired of constantly not being happy with them. I got the most expensive one from Hear.com and it was the best decision I ever made. From the day I put them in, I have had zero problems. The first day, I kept them on for eight hours. I have them on 12 hours a day every day and I just love them. Last week, I forgot to take them off when I went swimming, and I lost them. But thanks to the protection guarantee, it only cost me $400 to get a new pair so I was very excited about that.

I have a dealer in Midland that’s taking care of me and has been good to me. I'm satisfied with these hearing aids.

I had an experience with another hearing aid company where I took the hearing aids back to them. Now the old guy thinks that I need to pay for them. But Hear.com seems to treat me fairly. Every time I had a question or a problem, they've answered it. The hearing aids fit nicely too and they’ve more than satisfied me.

I always had hearing loss and I had hearing aids and then I contacted Hear.com to get a second set. I got the behind the ear and it's been excellent. However, it's overpriced to begin with. But then I paid $5,500 for these and that was at least $1,500 cheaper than what I paid for my previous pair. Overall, I liked the hearing aids.

I really wondered how hearing aids could be fitted and adjusted online. I was very surprised and happy with the personal service I received from the initial contact to the fitting and adjusting by the audiologist. And the follow up to be sure that I was adjusting and that the aids were doing what I expected was great. I highly recommend Hear.com.

I tried the free trial on the hearing aids offered. They do the hearing test right in your home. They were very professional and the hearing aids are state of the art. They were amazing to work with. There were some hiccups and they were so professional and quick to get everything perfect. I highly recommend them.

I was contacted by Hear.com and happened to be in need of services at that time. They quickly linked me to a local audiologist who provided excellent speedy service at Advanced Digital in Rothesay NB. Highly recommend both Hear.com and Advanced Digital.

The service provide went above and beyond to get me a replacement set of the 'top of the line' Phonak hearing aids and after several attempts to get them working with my iPhone 12, the incoming and outgoing phone calls were very statically. Now, after six months, the left side (blue) aid no longer shows a blinking orange/red and then to green on the charger and will not restart. I have paid a lot of money for these and want a full refund!

My wife used Hear.com to get hearing from a local business. Everything went fine until I find out a year and a half later hear.com did not followup with the insurance company to get their payment and the window to get it worked out had closed. I ended up having to pay what should have come from the insurance company. Terrible customer service.

I have been told before purchasing that you are getting lots of benefits like 3 years Auto Tuning of Device for free. Now while giving machine they are saying only 5 times it will be free. They told me you will be getting Insurance of 1 year for the machine. Now after giving them payment they have send me Protection Plan with hidden cost of processing fees of any claim. No claim is free under that Protection Plan and I was not informed about same. Company is not dealing authentically. Stop buying from them.

It's a wonderful thing to be able to hear clearly. Plus, being able to adjust for various environments is a benefit to both myself and my wife. She likes it when I can hear her and respond appropriately. Thanks Hear.com.

My insurance company was incorrectly billed for my hearing aids during trial period. I returned the hearing aids within trial period, but money was already paid to Hear.com by my insurance company. I'm trying to expedite the return of money to my insurance company so that I can purchase hearing aids elsewhere, but representative from Hear.com keeps promising return calls that never happen. This has been going on for weeks. Absolutely no concern for my well being. Completely disappointed in Hear.com's handling of this matter.

The Signia hearing-aids work very well and can be controlled by an iPhone. The aids stay in place in the ear because they are individually fitted, and can be installed or removed easily. Service by HearCanada was timely and courteous, especially considering the current restrictions imposed by Covid.

I was impressed with Hear.com at the onset - very informative and attentive - however once your purchase has been made and your trial is completed they become almost non-existent to you or your inquiries.

I was contacted and set up an appointment to be analyzed. The procedure did not work, was told someone would call me back, they have not. Would like to return product, but I do not feel I should have to pay for shipping. What do I do?

Careless salesman, confused, managed to ruin the whole experience for me. Insisted I buy what he wanted not what I wanted. Seemed like I was charged twice as much for hearing aids that I didn't want...

I had started thinking about getting hearing aids. One day I was on the internet, and a Hear.com ad popped up. I responded to it. Jayson ** called and asked detailed questions about my hearing. I was impressed with the questions he asked. He set up my first appointment. Patty, the receptionist, and Dr. ** made me feel welcome. I had the hearing test. Dr. ** gave me information about the styles of hearing aids. A short time later I picked up the hearing aids. It has taken several trips to the office to make adjustments to the hearing aids. During this time Jayson called several times to check on how the experience was going. I can call the office or Jayson anytime with questions or concerns. All 3 people are eager to answer questions and help make the hearing aid experience a success.

I found Hear.com on web. When I wanted to buy or interested they were quick to answer your call. They were quick to follow up, help find a dealer in my area. But that is when they want to sell you $5,000 hearing aids. The customer service I am concerned about or not happy with is the after buying help. I love my hearing aids. You don't need to buy from Hear.com. You can get anywhere. However, when you have a warranty or insurance claim you get the runaround. One person said I have to go back to the place I picked them up. I call that guy. He says now it has to go through them. I call Hear.com again. Get put on hold trying to find the guy who I dealt with there, he was on phone. I could leave him a message.

The hearing aids were okay, but found same quality elsewhere for 1/2 the price. We returned the hearing aids within the 45 days specified and never received our initial $166.00 refund. It was stated money back guarantee.

Elizabeth called within an hour of me entering my information. She explained to me a bunch of stuff, including that there are 3 levels of aids: low, middle, and high. Probably because I'm a software developer, she told me that the low-range aids would not be the best way to go (she compared them to an old, slow computer). I said that's fine, but I would not do the high-end because price was an issue. She set me up with Hear.com app, which was then the main way we corresponded (via texting on it). She asked what color I would like, but didn't really tell me what would be best. She said Silver is the most popular color.

After contacting Hear.com they helped me select the local company (Moran hearing aid center). Mr. Moran tested my hearing and he recommended allegry free molds for my ears. They turned out to be to heavy and kept falling. They shipped a different hearing device that was smaller and in the ear. These hearing aids work great. Hear.com stayed in touch all throughout the evaluation. I am very satisfied with both companies and I am enjoying my new hearing aids.

Boy before I got the hearing aid, I always asking peoples what you say, now I hear extremely well now thanks to Hear.com. When I went there I was nervous. They are so polite and courteous They take a ear impression, wait a week or two and wow I can hear again.

I have needed to use hearing aids for 12 years now. I have used both local audiologists as well as online services. In an industry plagued with slimy con artists, these are absolutely the worst, both Margaret **'s office and the parent company Hear.com. I responded to an ad for free hearing test and trial of hearing aids (which is free only if you end up buying the product).

I expressed an interest in hearing aids to two different companies online after I could no longer hear a large amount of what my wife and other people with higher frequency voices said and I couldn't hear at all in crowded rooms. The two companies had what appeared to be similar products but Hear.com was substantially lower priced. Hear.com explained what type of products are available on the market and who the three main manufacturers of hearing aids are. They asked me detailed questions as to the nature of my hearing difficulties and asked what my objectives were in improving my hearing. They send me for a full hearing evaluation by an audiologist and after they reviewed the results with me they then suggested models they thought were the most appropriate for me.

I purchased hearing aids because I was missing out on a lot of things in conversation. I called on the phone and they told me where I could purchase the hearing aids which I did and I went in for a hearing test and then had everything explained to me and bought the hearing aids. I like that they are Bluetooth enabled so I can listen to music or answer the phone with them on.

Hear.com sent me to an audiologist for exam. I was shocked first by my loss and shocked even more (but pleasantly) by my new hearing aids. Amazing transformation! I didn't know we had so many birds or that my hardwood floors creaked so much! Thank you!!!

I have been deprived of ability to hear everything for so many years and reached a point where I need to have something to enhance my hearing capability or life would be so much difficult for a senior citizen like me. I just wish that hearing aids are more affordable so that other senior citizens who solely rely on Social Security can enjoy a better life.

Everyone will lose their hearing, it’s inevitable! I have noticed that I’m not hearing everything I used to so I went for a Hearing Test for Hear.com. They set me up w/ a great specialist who enlightened me to the world of Hearing Aids, as well as the customers waiting to see him, too. After taking the test, he said I’m Not quite ready for hearing aids, but to keep my eyes open about the advancement in the industry. So much has happened recently to improve hearing aids that you almost don’t notice anyone wearing them. My time will come, as will yours. Thanks again Hear.com for opening my eyes to better hearing.

I already had hearing aids but they were 7 years old and I couldn’t hear with them anymore. I first looked online for the ones you just order for about $300. Talk to someone that had a pair and he said that they just magnified the sound. So I tried Hear.com. Had the hearing test and they recommended a pair based on my test results. These things are amazing. I haven’t heard things this clear in 25 years. You have so many different adjustments you can with your phone that cover so many different environments that you may be in. These adjustments are amusing. I would recommend these aids for anybody that is tired of not hearing when in a restaurant, watching tv, sporting events and many more. You get a 45 day free trial to make up your mind. They are worth the money and they will help you with the financing.

Consultant contacted me several time before and AFTER I got my hearing aids. He made sure I was completely satisfied. Process was easy and service was really satisfying. There was clearly genuine concern that I was 100% satisfied.

My Credit score dropped below Good Credit. Hear.com Rep. Alex Hear.com took a loan from Synchrony bank in my name. I have many delinquent notices on my credit from Synchrony Bank based on Hear.com. I never made it to my last appointment with Hearusa to see various hearing aids and what type was good for me. Hear.Com the Financial branch of HearUSA (I was told this by HearUSA) moved forward and apparently borrowed money from Synchrony Bank without me knowing. I wasn't going to purchase hearing aids from HearUSA, but somehow Hear.com took it upon themselves to know what type of hearing aid I needed and the cost To me. This just shows how desperate Hearcom's salesmen (Alex) is just to make a sale. Where did that loan money from Synchrony Bank go? I never received it? Nor did I ever buy hearing aids through Hear.com and their outlet store Hearusa.

In my search for new hearing aids I came to Hear.com, and was contacted by Emmanuel **. I have no words to express my satisfaction with the professionalism and respect he has demonstrated. Due to my particular needs, I decided to deal with another company, but even so Emannuel maintained the most respectful and kind attitude with me. I'm posting this to honor the excellent customer service Hear.com and Emmanuel have provided to me, I was very much impressed!

The hearing aids I purchased are fine. During the purchasing process I was told by Matt, the salesperson, that I would be provided with three years of free batteries for my hearing aids. I continue to request the batteries from Matt at Hear.com but he does not respond to my emails. The accounting department said they were going to ship me six months worth of batteries but they never arrived. Beware of the sales pitch and remember a person is only as good as their word.

In the beginning I was not really convinced using an online service in order to get new hearing aids. Nevertheless, I filled out the online questionnaire and just 20 minutes later I received a call from a Hear.com consultant. The person was really kind and answered all my questions in a detailed way. So Hear.com eliminated the obligation to spend hours looking for a hearing aid. The consultants are trained to find the best hearing aids for you. Hear.com took care of me from start to finish. They answered all my questions and scheduled my appointment with an audiologist close to me. Overall, I'm really satisfied with the whole process and finally can hear everything again.

Today June 6 2019 I acted on a computer story/ad describing a total new kind of in ear hearing aid named Silk Nx. I got in contact with Hear.com who offered to evaluate my hearing problem. They insisted however in getting my credit card number in order to block a $1 (one) amount to make sure I would keep my appointment. This was such a transparent lie that I refused in spite of "it is our company policy" and the "it is only one dollar" reasoning. Don't do business with those people and never ever give anybody your credit card number if you do not know the person. Your bank account will be emptied and loaded with debt before you hang up the phone!

This firm - Hear, Inc,- has been trying to Scam my husband for the past several months. They sent an email claiming that he had purchased hearing aids on September 20, 2018 by paying $1800. And then putting the balance of around $3500 on a credit card. He has never done business with this firm, did not buy hearing aids from ANYWHERE on September 20, 2018. In fact on September 20th he was out of the country and did not even own a credit card. When I called the phone number on his email I get a different person that assured me that they would find the error and that they would never scam anyone. Well today I received another email threatening collection on the $3500. I WILL FILE CHARGES IF THE HARASSMENT DOES NOT STOP!

On average, I've been receiving 2-4 spam robocalls from Hear.com to my personal cell phone. I'm listed on the national do not call registry, but the calls persist. I attempted to contact Hear.com directly by calling them at 1-786-574-3799 but this number does not appear to be active. This has been going on for the past 3-4 months and the persistence of this company's phone harassment is beyond frustrating. They are simply a nuisance. I don't usually waste the effort to review spam companies like this but after receiving multiple robocalls in the last two days I'm beyond annoyed. This company's call practices seem to be bordering criminal.

If you're going to get Hearing Aids from HEAR.com in Coral Gables, Florida, make sure you get the rep send you everything in WRITING from DAY 1, otherwise you will be tricked into getting hearing aids for a certain amount and end up having to pay for it about $1,000 more!! I was told by the HEAR.com Rep, Mary ** of Coral Gables, FL, that I was APPROVED for Hearing Aids costing $3600 for both ears and that my insurance company approved it and was going to reimburse $700 PER EAR.

I had been living with a hearing problem to the stage it became a handicap and an embarrassment. I impetuously replied to your approach and you arranged an appointment with Clarisound. Kieran ** and his team were great. I could not afford hearing aids but I knew I could not afford not to invest in them. You made it possible and I am most grateful for your support. It has made a vast difference to my life and the Hear Team in KL have been very supportive and have made it possible for me to have them. My thanks to you all.

I answered a web add as I knew I had some hearing problems. I was contacted by one of the company's agents, Barbara **, Associate Hearing Consultant, and was interviewed including financial data which I assumed to makes sure I was possible sale. This information was then passed on to Synchrony Bank who checked my credit, albeit I had not even had a hearing test to determine what was needed. Hear passed my name to Dotcom to conduct my hearing test. The locale was a business enterprise renting office space in a downtown location. The Dotcom individual appeared to be a professional and is licensed by the state of California.

Received my FIRST pair of hearing aids on July 5, 2018, after going back 3 times for adjustments, they agreed to replace them. Got the SECOND pair August 6, 2018, after telling the person, they still needed to be a little louder, he told me to try them for a week anyway, he would NOT listen to me the person trying to get them to work. I was supposed to have a 45 FREE trial period, and the finance co, said I have had them for the 45 days, and that my payment was overdue. The person who told me to send them back for a remake, said she would contact them and not to pay until I was happy.

Not satisfied with the customer service. They said they would handle insurance claims but never followed up with it. Just billed everything to the credit card. When I discovered this happened I called them. Said they didn't have the full ins information but never tried to contact me for it. Then they said they would call me the following day after talking to supervisor. Never got a call back.

I had a great experience working with their Sales Rep Denise. She helped me with appointments, through the trial period, and through the return and refund process. Unfortunately, things did not work out and I returned the devices. Still, Denise was a great advocate for me during the refund process. She said she was more interested in me being satisfied with hearing aids than just selling me hearing aids. Hear.com’s customer service is terrific and Deinse was one of the best.

I can't believe that because I didn't do financing through Hear.com (ridiculously high rates), the audiologist who did my hearing test and was suppose to order my hearing device decided to cancel my appointment without calling me or letting me now that they could not move forward. I was very clear that I didn't like the terms of the loan (12.9%) over 3 years for $4000 when I have a credit score of 812. Then when they offered to lower the rates, the language was funky in the loan and I didn't want to do the financing with the loan people at Hear.com. So the company that they used cancelled my appointment without calling me. They didn't even allow for me to pay for the hearing device another way.

Although they were prompt in scheduling me with an Audiologist, they failed with follow up. Here are examples: Said would mail a introduction information packet before my office visit. Actually received one week after the visit. I asked for pricing on a specific hearing aid and the Hear.com rep tried to sell me a non existent model. After research found the correct model myself at a lower price. Asked for information and after waiting a week, found out they closed my file as not interested. When called the rep tried to say she was out sick on the day I called. However her sick day was not the same day I called. No explanation ever received about the quote or pricing. They actually expected me to pay top dollar for a model that does not exist! I will go elsewhere to a place that I have confidence.

I talked with a couple of other companies and they just wanted to sell me a hearing aid. But the doctor with Hear.com was really supportive of my needs and was willing to work with me. The hearing care rep who fit me the hearing aids was very professional and knowledgeable. She did not appear to hurry and I received her undivided attention too which was a great experience. I got the tiniest hearing aid because I have very short hair and the hearing aid is up around my ears and I have very small ears. The aids fully meet my expectations and they're easy to use. They’re very discreet and they work great. The support from Luna Hearing here in town has just been fabulous too. It’s been a wonderful experience.

I got hearing aids from Hear.com. I went with the one that hangs on top of the ear and has a tube that runs down into the ear. It also has rechargeable batteries which are what I was looking for and it's programmable. The only thing wrong with them is that the earpieces don't last a week. They're pretty bad and there is no pinnaplasty piece. I missed the last appointment and haven't been able to get it loose because I've been having some medical problems and I'm tied up at the hospital. But I just have to go over and pick up some ear pieces then it is going to be great. I'm also going talk to them about it when I get over there. But it’s been fine overall and I can hear on the telephone much better when I wear them.

I previously had two hearing aids, but they were too big and I lost them, so I needed another one and got this from Hear.com. Everybody there was respectful and listened to what I had to say, and I had no problem. Everything was good at Hear.com, including the quality of the hearing aids that I got from them.

Hear.com was about $1,000 cheaper for both hearing aids so I went with them. But after I got my hearing aids, there was this guy who said that he got his from Costco and spent the same thing as mine, which is $1,400. I bought the ones that go behind the ear and they're good when I wear them. I work at the Texas State Aquarium and working there is like working in a hallway of a high school at the change of class time. It's like that all the time so I can't wear these hearing aids there. I work for two days and the kids there are so loud. I have never seen anybody that loud in my life which is enough to cure anybody from hearing. I usually take the hearing aids off at work and forget to put them back on.

We had hearing aids that needed replacing and we weren't pleased with them. I started looking on the internet and it seemed like Hear.com offered some options and not just one product. We went down to the place that was recommended in Gainesville. And I really liked the guy there. He was professional, friendly, very thorough and didn't seem like he was in a hurry and he made several recommendations. He did an excellent job of explaining everything and he did a good exam. So we didn't look further.

Hear.com's reps worked well and I was sent to a good service person that fitted my hearing aids. I was very satisfied with the human element, the relationship between the people that I was in contact with and I'm not displeased with the product I got from them. But the fit is not as comfortable and I don’t hear as well with these as I did with my old ones. Also, my Miracle-Ear hearing aids were much more serviceable.

I purchased Signia from Hear.com. Their customer consultant was very good and very knowledgeable. She even helped me fix my hearing aid a couple of times. It fits inside the ear and has worked well and better than what I previously have. I was happy with my previous provider but it was just an implant thing which I didn't like. With Hear.com, my hearing has improved and I can hear what people are saying. They're great and I liked them better. They have Bluetooth option which I might take advantage of. I'm very satisfied with them and have recommended them to other people I know.

I like everything about my Hear.com hearing aids. They cost a lot of money but they work well. The hearing care professional was excellent. I’ve had a couple of adjustments and there were some problems with one situation but she fixed that too. However, all that Hear.com did was aim me at an audiologist which I probably could’ve done myself. They did fine from that perspective but I don’t think it’s any big deal. The follow-up was good, though. I had a call a couple of times from the young lady who I thought was from the audiologist the first couple of times so I was confused but they did fine. Overall, they did what I expected them to do.

The hearing aids I got from Hear.com are fine. They did a great job.

The customer consultant at Hear.com was good, but I don’t use the hearing aids much because they are hard to use with the telephone. They were blown up as able to do more than they really do. The only good thing about it is if I'm in a noisy room, at least I can hear somebody on my left side.

I learned about Hear.com online. I decided I liked the company after speaking to Gabby over the phone before even having an appointment. She seemed very knowledgeable. I purchased an over the ear hearing aid from them and I like the fact that I can angle the direction of its antenna inside depending on where I am. The hearing aid was high in price but the quality made up for it. Not a lot of people can afford something in that price range. But I'm not feeling really good about the quality of one of them right now. It's not working, so it's kind of difficult. I need to make an appointment and go see them. On the other hand, I have confidence that they'll work that out.

I had hearing aids before but I lost one and it was a while before I got the full feature again. I'm happy to be able to hear well again. I liked the terms that Hear.com was offering and they had about the same cost compared to others so I purchased from them. The hearing care professional did a very good job. She made me feel very comfortable and it was a good experience. So far, I'm doing very well with my Phonak hearing aids although I have a problem adjusting the volume now and then. Nevertheless, I like them because they're much smaller than the last Phonak I had, and they're better too.

The person that I look after is doing great with the hearing aids from Hear.com. He purchased the one that goes in his ear and everything's good with it. The Hear.com rep he dealt with handled him very well. She was really good with him. The hearing aid works and it is less expensive than other providers.

I know that Siemens has a great reputation and I chose their hearing aid. Reuben, from Hear.com’s Northridge office, is a true professional and very service-oriented plus their office was nice. He was great. I have absolutely no complaints. I find everything fine and the hearing aids work. My grandchildren like it but I think the cost is outrageous and that's why so many people are walking around not being able to hear properly. I find it very difficult to justify other than the fact that I can afford it. Overall, my experience was good and the device is helping with my quality of life.

I saw Hear.com on Facebook and got an appointment to meet somebody. I bought hearing aids from them and I got the behind the ears type. The Bluetooth feature is my favorite. The person that fit my hearing aids was great. She made sure everything was fit right and I was happy with the hearing aids before I left. So far, it has made my life better. They were very professional and it has been an easy experience.

We had nice people help us and I chose the hearing aids for my husband. We got the small one for him and he would feel much better with it because nobody can see. The quality is good but it's too much money. They didn't have a discount for it either, but it's just good because we need it. We went back one time for the calibration of the sound, to see if he wanted more high or lower. Now, he can hear better and that has made me happy. It's also saving my voice because I don't need to scream anymore. Before, he would also put the TV high some days and he was making me crazy. But now that he can hear lower, we can keep a normal volume. My experience with Hear.com has been good. He's happy with it and I can recommend it.

I had a testing a year and a half prior to getting hearing aids but I wasn’t ready to make the commitment then. I decided to get one from Hear.com when I was finally ready to do it. The people I worked with were good and professional. I went through Sonus and got the Phonak hearing aids. They allow me to hear better and they seem durable although I did have a follow up about three months from having it. Nonetheless, I have a yearly follow up with Sonus who was the local tester and provider. They're not invisible but they're not noticeable either, and I would like to see a bit better with its battery life. I don’t wear them a lot during outdoor activities but they have a positive impact in crowded and office settings. Overall, Hear.com was easy to deal with, friendly and has good follow-up.

The customer consultant at Hear.com was very good. I had the hearing aid that goes in then out and the amplifier was outside. Hear.com notified me that my hearing aids were past the expiration date. I was stuck with them, got to use them, and they are working as long as I can get them to stay in my ear. It’s been a trial and error about trying to get my them to fit correctly and we’ve tried about four times. In fact, I have an appointment back on Thursday to see if we could finally get the right adjustment and we're getting close. It's all good.

Hear.com’s customer consultant was good but we weren't able to use the hearing aids because of an issue with my husband’s ear canal. It’s small and they don’t have a hearing aid that seems to be able to stay in his ears into a small canal so we ended up returning it, and the process was okay.

I was looking for an in-the-ear hearing aid and not a behind-the-ear model, which is what's being sold locally. Hear.com has good ratings with the Better Business Bureau and I got my first hearing aid from them. The Hear.com consultant I spoke with was excellent. The local audiologist was also good but I had a follow up question with them and I never got a response, which is a little irritating. It was a technical thing and has to do with spatial configuration within the hearing aid, where I can direct which way the hearing aids are hearing. Also, it took a while for me to get used to wearing it and with the chewing sounds when I chew food. Yet it certainly helps me hear my wife and a lot of sounds around the house. We have a heavily-wooded lot outside our house and I can hear all kinds of things that I wasn't hearing well before. Then we discovered that wearing hearing aids with a top down and a Jeep is not a good thing since there's way too much noise.

The hearing aid I have bought at Hear.com has helped me a lot. When they explained me, everything was really good. The only thing was that I waited very long for the mold because the staff there for the laboratory had a delay. I told the specialist that I have a problem on the left side. When I put a headphone, sometimes it whistles. But on my right side, when I put a headphone to listen to music because my husband sleeps early and I don't want to wake him up, there's no whistle. I have to try to adapt in what position to put the headphone in a way that it’s working better. The specialist told me to put a little bit coat of clear nail polish to maybe stop the whistling.

Hear.com’s customer consultant was very personable and knowledgeable, and the most important thing is she was not pushy. She answered my questions and that was very nice. It was a very good experience. And, I was very pleased with the hearing specialist. At the office, they gave me a hearing screening. I had one prior but this was totally different. I did not need as much as I was told I needed. She looked up what I could afford, rather than what she’d make the most commission on. I had to send back the first set of hearing aids but she was very patient when I had a lot of trouble adjusting. I have a very small ear canal and we had to keep trying different things.

I stumbled upon Hear.com on the internet. They had a better price than other hearing aid providers. The people I dealt with from this company were professionals. They’ve been helpful too. I was sent to Heuser in Louisville. The reps showed me what they had in the price range and they demonstrated. They made the process simple, explained everything, and set everything up. It’s been a good experience. I picked the behind-the-ear hearing aids because they’re not as apparent kind of heading. The battery lasts about six to seven days which is good too. I'm slowly getting used to the hearing aids. On my next appointment, I need to have them adjusted up a little. But other than that, they seem to be working real good.

My husband got hearing aids through an audiology in Georgetown. He got ones that are behind the ear and come over and into the ear. That’s what he had used before and they were less expensive too. He likes his hearing aids and he had a good experience with Hear.com.

The Hear.com customer's consultant I dealt with was excellent and I like their product. I can hear people a lot of better. I can hear loud and clear and I should have done it sooner. I already recommended it to a friend.

My audiologist recommended Hear.com and I bought an in-ear hearing aid called Signia. I like that they’re very easy to use and very tiny, plus I can control them with my cellphone. These very high-tech devices are pricey but they deliver what they promise. I’m not gonna get something cheap. The person who fitted me with my hearing aids was very good and knowledgeable. I had one for my left ear and everything was working okay. Upon recommendation that two would give better results, I decided to get another one and they were right. I was very happy with the service.

I called Hear.com and they gave me my provider here in Orem. Then, I made an appointment with them and went down. The guy was a very nice man and he did very well. I have a problem with my right ear. I can hear in that ear but I get a lot of echoes and extra noise from it. He tried several different situations with it and finally gave me what I have and it works. It also fits very nicely in my ears.

The customer consultant from Hear.com was polite and seemed to cover everything that I needed to know. I ended up getting the hearing aid that goes in the ear. I had the other style before and I liked the way I heard with it. But I wear oxygen and glasses and I couldn’t have the little thing over my ears. Every time I would take my oxygen hose off, I'd sling the hearing aid on the floor.

My wife talked me into getting hearing aids from Hear.com. They’re called Widex. Its biggest part goes behind my ear and the little tube goes down in my ear. They’re too expensive and overrated although comfortable, plus it matches my complexion so it’s very unnoticeable. The hearing care professionals were courteous and Widex definitely improved my hearing but I find myself not wearing it every day because the batteries don’t last for three or four days and are expensive too. I probably wouldn’t go there if I had to do it over again.

I heard about Hear.com on the internet and had a good experience with the customer consultant. I couldn’t hear before using Hear.com hearing aids and now they have helped me for sure.

Most of my hearing was fine but there were some tones that I didn’t hear well so I decided to get the hearing aid called Signia from Hear.com. It’s the one in which the main thing is behind the ear and there’s a little wire that attaches to the part that goes in the ear. It was awfully expensive and causes my ear to itch but I can hear my wife better now. Overall, I am disappointed with the cost and if I had to do it over again, I might check some of the more inexpensive ones and see how they work.

Hear.com was just right there and it was convenient so I got them. In fact, I’ve had them before. It’s expensive though but it’s important to get the best and I hope I got it. Their consultant was very good and when I initially purchased the hearing aids, I went back and saw their hearing professional once or twice, but I’m in Ohio so I haven’t seen her for a while. But then I'm a snowbird so I live in Florida six months. So when I get back there, I'm going to go back to her and see if I can learn and fine-tune my hearing aids a little bit better.

Hear.com was nice to deal with. I was at somebody's house and I saw their ad in the AARP. Their customer consultant was great. She’s a very professional and lovely woman. And the audiologist that Hear.com recommended was competent. I'm enjoying the hearing aids for the most part, but I do not really love having them. Sometimes, it sounds too loud. The whole idea of being able to control it through my iPhone is good, though. Also, I'm not happy with the fact that the batteries run out. Interesting enough, one hearing aid says that the battery is low while the other does not. And the one that doesn't is the hearing aid that goes first. So, it's not really great. I have friends who have the type of hearing aids that can be charged at night. That would be better than having to worry about batteries. But those hearing aids did not have the option of the iPhone controls, so it's a toss-up.

I came in contact with Hear.com through the internet. The first representative I spoke with was very much interested in helping me get things started. And my good experience with Hear.com has to do with her. She was the one that I would always get back to, but she is gone and I haven’t heard from her. Since I got my hearing aids, I've heard a lot about other companies and hearing aids. It’s a learning experience for me but I’ve been so busy. Right now, I’m getting ready to pay attention to the things that would make the hearing aids really aid me to the greatest extent. I have one more free visit to make to the doctor that handled my case and to ask her some questions.

I’ve seen Hear.com on the webpage and when I called the number, they hooked me up with a doctor over at Franklin, North Carolina. Everything’s been fine and done great. If anybody failed at their job, I have - I’m supposed to take them back to get them adjusted but I wasn’t able to and never went back. Everybody I dealt with was friendly. I’ve also already recommended them to a friend. My hearing aids work great and my wife loves them.

I was doing a search and I ran across Hear.com online. Their audiologist was fine and I liked her. I also like the hearing aids and I’m satisfied with them. They fit well within the ears. However, the app needs some work. I'd like to be able to move it from instrument to instrument without having to go back in and I'm not sure if that's even possible. But I’d recommend Hear.com and I hope to continue to be able to use their hearing aids.

The Hear.com customer consultant was great and she knew what she was talking about. She was thorough and helped me with some difficulties I was having with Behind-The-Ear hearing aids I had ten years ago. I didn’t like them so she said to have In-The-Ear. Then as we talked about it, she said there was one ReSound that worked with the iPhone that I found very attractive. So that’s the one I went with. It is comparable with the ones I had before which were around the same cost. Also, I like the fact that they kept trying to make sure that everything was okay. When I was having a problem with one of the hearing aids, I sent it back once. Then the next time, they replaced it without me having to send back one, and I was satisfied with the work.

I have been trying since 1998 to get my husband get a hearing aid because he can’t hear. This has been ongoing and I can’t even tell how many places we’ve had his hearing tested, including the place where we ended up getting the hearing aids the last time. We have been in Hear.com before and they sent us to the closest place to us. My husband said that he saw the thing on the internet about Hear.com and he’s just forgotten so that’s how we ended up going back. Angela from Hear.com said that Hear.com is in 50 states and it can get better prices on hearing aids and they were the ones who sent us back to the place in Louisiana that we went back to. I don’t know the details about the arrangements that were made between that person and Hear.com, all I know is that we went there on the referral and they set it up.

Everything went great with the Hear.com customer consultants. They took care of everything. They filled me in on everything, made the contact, found my local hearing place and made my appointment. They made it really easy and they got the financing and it went really smooth. They have excellent service and were easy to deal with, as well. I highly recommend it.

The customer consultant at Hear.com was okay. I purchased the wireless hearing aid with the Bluetooth capability. However, that feature does not work well with me. I don’t know how to operate it and after a while, I just got too busy to deal with it and so I don’t wear them enough. I will make an appointment with the audiologist. I can get him to explain the hearing aids to me again and help me with it. The hearing aids are not helpful with my hearing. I’m very disappointed with them and I wish I had never spent $5,000 on them.

The little hearing aids that go in the ear from Hear.com wasn’t so bad in the beginning. But as I ran into problems, it’s like they almost cared less. I was having trouble trying to hear out of the hearing aids. Since I work six days a week from 6:30 in the morning until 7 at night, trying to get back to the doctor to get things set right, so I can hear better and for the hearings aids not to fall out, was an issue for me and the doctor knew that. So the hearing aids had to get sent back in and remade.

Hear.com took my insurances. Their representatives were good and our repeated communication has been wonderful. I don't get thrown into a pool and I can actually speak to the one that I spoke to. They're very personable, both on the phone and on the appointment. In the past, I've had problems with the particular ear that I was addressing. I have a very small ear canal there so the size made a big difference. I purchased the hearing aid that was recommended. And a part of it is in-my-ear and the other part is over-the-ear. They sent me to people who can tweak the hearing aid if there is too much or not enough background noise. My experience has been good.

The representative from Hear.com called and she was very nice, personable and detailed on all the things. Getting set up with an audiologist was a fairly easy experience except that the nearest audiologist that works with Hear.com is an hour and a half away from us. We had done everything before we realized how far it was. I've gone three times to see that doctor and I haven't been back because it's too far to go. But the hearing aids had helped quite a bit and they made a big change in how I hear and how I interact with people.

I already had hearing aids from audibel.com and they were in the middle of the transition. The service ended after a couple of years. So, we had to find someplace else. My wife found Hear.com and I got the hearing aids behind-the-ear. I have them for each ear and each one is set differently. I chose that because I wanted the Bluetooth and it's from a good company, Siemens. But the companies are all the same. You're paying good money for the hearing aids and they’re all good. But for the features that I wanted, Siemens was the best.

My wife is really happy with the hearing aids from Hear. Their rep was very nice and really took the time to listen to my wife. He adjusted the hearing aids so she can hear now. Over the last 15, 20 years we had about eight different people we went to but the one with Hear.com seems to be the best one she has yet. It was hard for her to understand the words people were saying with the other hearing aids she had used before. She had those that went behind the ears and it interfered with her glasses all the time so now, she's using the in-the-ear type. I'm not yelling at my wife now.

I was in a Sam's Club and then got tested. When they told me the price of the hearing aids, I told myself I guess I’ll be deaf for the rest of my life. But when I talked with the people at Hear.com, there was affordability. And then, the ones that I wanted were cheaper than what they quoted me. My consultant from Hear.com was a very nice young man. I also like my hearing specialists a lot. They’re very good at what they do and are very conscientious of my needs.

I Googled Hear.com and browsed through the internet. I found more good reviews about them in the website. I have worked in search engine optimization so I know how to get to the right product and I was getting through most of the people who blogged their experience. Hear.com also have lots of practitioners. I requested for an in-the-canal hearing aid, but I didn’t get that. The practitioner said I am possibly not eligible. But I was never showed the instrument I was requesting for again and again and I didn’t get the chance to try the in-the-canal. Instead, I got the Oticon and it's not working fine for me. It’s one and a half month since I had it and the instrument is completely diminished hearing across. I spent $6,000 and after hearing it is not working, I’m trying to schedule one more appointment with Hear.com and I'm waiting for their response.

Hear.com's tech gave me a test and said that I could use a hearing aid to help my hearing so I bought it. He did a good job and I'm satisfied. If I had any question he'd take care of them for me. I purchased the model that goes behind the ear. It did what I want it to do and I like that I got an app on my phone. There's a lot of good options where I can turn the volume up and down and do different things. If I’m in a crowd I can single things out on it. I can hone in on my wife when we're out for a conversation and blank out the background noise. My wife said I can hear better but I might go back and have them turn it up a little bit to see if that makes a difference.

The Hear.com reps took care of everything. They set appointments and did everything that I needed to do so it worked out great. My experience with their rep about the device, setting things up, getting the hearing-aid in and adjusted were all good. I got the small behind-the-ear hearing aid because I didn't like my ear canal being blocked and unable to hear ambient noises around me, just what was coming through the device. I can now hear people’s conversations in a crowded room and I don’t have to keep saying, “What?” It was good and expensive but the different brands are all the same and if I go with the less expensive one, it’s a bigger device. My experience has been easy and quick, and my insurance covered my hearing aid so that was great.

I liked Hear.com's presentation and the follow-up, and they have great customer service. Their rep was very informative, knowledgeable about the product and explained everything very well to me. I got the small hearing aids that go inside the ear because it was more convenient for me, and it was affordable and easy to use. I will highly recommend this kind of hearing aids. It was a very satisfying experience.

I am on a construction site and there are meetings that I have to attend and hearing has been an issue with me in these meetings. My wife was also very frustrated that I lost hearing in my left ear so she took it upon herself to do a lot of research. She saw Hear.com and found out that there was a place four blocks from my project that I'm working on in San Francisco where I could go to meet with an audiologist. I saw the audiologist which was a very small price to pay to find out what the issue was, to find out if it was repairable, if a surgery or a hearing aid could fix it. They made recommendations for the type of hearing aids that they supplied to me. The professional who fitted me the hearing aid was very nice, very knowledgeable and took the time to explain it. I enjoyed meeting with her and I felt I could trust her.

My experience with Hear.com was not good. The girl that I got started with was gone and wasn't at work for a long period of time, and she'd come back and her supervisor would try to kick in. So, there was a communication breakdown. The only advantage I got from them was, they pointed me towards a good audiologist near my home. I had tried a couple of other ones that I wasn't satisfied with, but when I went to this guy, I liked him so I stuck with him. If it wasn't for him, there wouldn't have been anything with Hear.com. Their people were very nice, though. There was never any dishonesty associated with anything. They just seemed to have dropped the ball. When I had to call back, they were very apologetic. But nothing was ever followed through. They said they were going to send me batteries and four months later, I got some batteries. Overall, it was a waste of time and I probably paid more money going through them.

The biggest problem I have was this ringing in my ears, and using the hearing aids from Hear.com seemed to stop them. Also, my hearing seems to be a little better with them too. So, my wife is a lot happier with me now. However, the price is a little bit high for the quality and the battery life is not good. It would last 10 or 14 days at most. But their hearing care professional went out of his way to help me. He assisted me in looking at options that were within my budget. The first set that I have quit working, so we had to return them. Then we tried another kind, but they were very uncomfortable, so we went back to the original kind that I had before. Overall, I've pretty much gotten everything Hear.com said that I would get. Everything has been above board and there were no surprises.

I don’t usually surf the internet but one day, I saw an advertisement flash up and I had partially been interested in hearing aids because I've had them in the past, but I couldn’t wear them and I had to take them back. But there had to be something out there that will work for me. And so I gave Hear.com a call and this guy led me from there and told me how to find it and who to go to. I bought Widex Beyond. They were tiny pieces that go way down in your ear that you can't see and then a tiny box behind your ear. It was different from the one I'm supposed to use. I must get the basic because I had to go pay an ears, nose and throat deal, get an antibiotic and I can't fit my hearing aid in. But that was because I have to get used to them. Now, I wear them very comfortably.

I know I had hearing problems for a long time. In fact, I had a hearing aid years ago that quit working and I never bothered to get another one. I called Hear.com and they seemed to be interested in my problem. I asked them about a hearing test and they referred me to the doctor in Warren. Then I called them up and talked to them. And then I decided to go over and see what they had to offer and I got a hearing test. I purchased a hearing aid that goes in the ear and hangs over the back. I like that they’re lightweight and are not really obvious. They’re small-sized and they don’t stand out. Their reps were also able to help me get financing for it because they’re way too expensive.

I dealt with two different Veronicas in Hear.com when I switched accounts. They were very good and the last Veronica followed up on me. Plus, she gave me a $500 discount. I looked into other hearing aids and companies and I was going to go along with my audiologist from the ENT’s office until I found Hear.com which came out to be a lot less expensive. In my ENT doctor’s office, there is a hearing and audiologist center there. At first, she was quoting me a price of $3,200 to go standard. By the time I got back, my hearing had gotten worse, so she said that I was ready for an advanced one and it would be $5,800. By the time I got to Hear.com and they gave me the discount, I felt a lot better. Plus, my insurance gave me $1,500, so they brought the price down quite a bit.

The beginning of my experience with Hear.com was great. I bought a Siemens in-the-ear hearing aid from the brand, Signia. That was top-notch, and the most expensive, with all the features it has and it's good. However, when I was trying to make a follow-up appointment, I didn't hear from anybody. I was waiting to get the invoice so I can submit partial to my insurance, and my wife didn't hear from anybody, and that was a little bit disappointing.

I got sucked into one of Hear.com's ads on the internet and got a hearing aid around my ear as recommended by the people that they all sent me to. The customer consultant who called in to my response was very professional and everyone there was good. Overall, it was a satisfactory experience.

Hear.com was within my price range and it allowed me to go to a facility or an office that I had been out at before, so that was a plus. The hearing care professional was excellent. At first, I didn’t know a lot about the different types of models available. I just knew that I wanted one that wasn’t visible. So at first, she set me up with the battery one and I didn’t like it because it echoed. So then, she set me up with the one that goes over the ear and if she would have let me try different ones from the beginning, I wouldn’t have been so set on the invisible one. But it all worked out. I ended up with the Phonak ComPilot.

I purchased Phonak through Hear.com and the hearing aid care professional was very good. I have significant hearing loss and now I’m hearing something I haven’t heard for years. It was pretty much what I expected and it worked out fine.

The audiologist from Hear.com who gave me my test, her secretary and the people on the phone were great. They told me what I needed and answered my questions. The whole process was easy. And I like the product because it's an in-the-ear hearing aid. I've been happy across the board.

My wife works in medical and she saw Hear.com. They did everything they said they would. Also, I received my hearing aids when I was supposed to and they were fine. My experience has been good and I would recommend them.

When I read about Hear.com on Facebook, everybody that used them, based on the reviews, were pleased with everything. I sent them a message to say I'm interested and then I got a call from Gabrielle. She put me in touch with someone locally who could help me because they're far away. The consultant was very nice and willing to work however we could. He requested the harder plastic for my hearing aids, but what was sent was the silicone plastic. They made my ears sweat and they kept coming out, so I was constantly pushing them back in again. After working with them for a month or so, I went back and told them that it has been annoying and inconvenient. So he sent a fax and told them that these are not the ones we wanted and reordered a harder plastic, one that would stay in and give me less trouble.

I had been in the market for hearing aids for two plus years. The biggest thing Hear.com had that the other place didn't have is the connectivity between the hearing aids and the iPhone. When iPhone released iOS 10, that was the tipper. That's what I wanted. Everything is Bluetooth connected. The only reason I need the phone is to talk for the microphone. I walk two miles a day and I don't need headphones for that anymore because the hearing aids do it. It's a beautiful thing.

I got the Widex hearing aid that goes over the back of the ear through Hear.com and the hearing care professional was wonderful. He was one of the best practitioners of any kind I've ever worked with. He was just right all the way around. He also wears a hearing aid and shared his own experience. He was very personable, helpful, explained everything and went over it again and answered all my questions.

I first heard about Hear.com on the internet and my experience with them has been fine.

Hear.com's prices were better than other providers and I purchased hearing aids that go inside the ear from them. The professionals that fit me my hearing aids were awesome. I interact with Brittany all the time. I send her an email and she answers me right back. It’s mainly the audiologist that’s the important person here. If your audiologist doesn’t answer you or doesn’t take care of you, then there’s a problem. Also, the hearing aid is good and it has a feature that I can change it from a meeting to a non-meeting which is my favorite.

I got a small in-ear hearing aid because it doesn't show and it's easy to use. It's made life around the house easier with my husband and also in social groups. The consultant from Hear.com has been great. He was also very supportive. The guy who fit the aid in was very knowledgeable, kind and patient. He explained everything step by step. It was a good experience all the way around. I went back for a recheck and it also went fine.

I was thinking about other companies but I was well confident that I wanted Hear.com. The rep was great and the service I got from him was what made me decide to go with them. We had three other meetings fixing small problems. We spent about an hour and a half before we made a decision and he showed me all the ins and outs. He spent a lot of time explaining it and going over everything so there's more information that I wouldn't have gotten anywhere else. He had some demos and he had me try the hearing aids out for the first four days. I liked them and then I told them to go ahead and order the hearing aids and adjust the initial settings of the sound. My hearing has been a lot better and I'm hearing things that I've never heard before. Overall, it was a very great experience.

I'm not very happy with the hearing aids that I got. It doesn't help me much. I used the hearing aids in a crowded environment and the background noise was amplified along with the person I was trying to listen to. But the personnel whom I was working with were very nice and helpful and I was happy with Hear.com. I like that they guaranteed my money back if I applied for a contract. If I didn't like the hearing aids within 60 days, they would give me my money back. And they stood by their guarantee.

The Hear.com customer consultant seemed knowledgeable of what he's doing. Also, the hearing care professional was friendly and easy-going. I've already had many hearing tests, he explained how the booth works and he didn't make me nervous in there, where I couldn't hear anything. Since my purchase, my hearing is a lot better. I don't have to sit down because I can't hear people talk. But I'm still going to appointments to make sure the hearing piece is fitting and working right. I'd definitely recommend Hear.com.

My mom is wearing the behind-the-ear hearing aids from Hear.com but she's still on a trial period because she fractured her hip right after we ordered them. For some reason, she's still not hearing well though and we've followed up several times, so we want to go back to see the specialist. The Hear.com salesperson that I spoke with was also very nice. She understood our situation and was very accommodating as well. Compared to HEARx, which was where we were going before, Hear.com is much better. My mom was happier with the technician and we had an excellent experience with her.

I've had hearing aids for the past 10 years from Costco but I was unhappy with them. So, when Hear.com called, I went for a test and I got some hearing aids. I also got the charger and I don't like it. It doesn't work. I plug it in at night and it's supposed to give me 12 hours but it doesn't. After eight or nine hours, it goes dead on me and I'm not happy with that. I got to call on it and give it back. Also, I've gone back a half of dozen times to readjust my hearing aids and I can't get it right. My echo is on me and I got to do something. I took out the charger, put in regular batteries and it works better. It's better with a regular battery than with the rechargeable batteries.

At the beginning, I came to the shop and Hear.com's consultant was great. I was hooked up with the audiologist and I was taken care of and I got the hearing aids. They made my experience really easy and I’d recommend them.