About Rexton Hearing Aids
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Rexton offers a wide range of hearing aid models and options for every budget. It provides features such as Bluetooth connections as well as music and speech enhancements. The company also offers apps and accessories to make your hearing aid transition seamless.
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Overall Satisfaction Rating
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- Bluetooth audio streaming
- Customizable programs
- Voice Ranger technology
- Rechargeable models
- Audiologist testing required
- No pricing on website
Rexton offers three hearing aid product lines to isolate important sounds, alleviate tinnitus symptoms and connect with Bluetooth. Though pricing is not available online, customers receive quotes after visiting an audiologist.
About Rexton hearing aids
Rexton is a popular hearing aid option for customers with mild to profound hearing loss. The company uses enhanced auditory and speech features to offer discreet, rechargeable and Bluetooth-enabled hearing instruments that help individuals live independently and hear better. Its hearing aids pair with a variety of wireless audio streaming accessories and apps to provide quick programming and controls. In addition, the Rexton customer service team assists with finding local specialists for purchase and repairs.
Rexton hearing aid models
Rexton hearing aid models include three product lines: Essential E1, MyCore and TruCore. Customers can choose the features they need, the correct fit and what model they can afford. All models include voice ranger, which helps isolate a single voice among many in a room.
- Rexton’s Essential E1 hearing aids
- The Essential E1 line allows users to experience clear, focused audio that enhances voices and sounds commonly missed by those with hearing loss. The Essential E1 line includes nine different hearing aid models, including receiver-in-canal, behind-the-ear, in-the-ear and click-and-fit types. All Essential E1 hearing aid models use Rexton’s TruCore technology and feature:
- Directional microphones: The directional microphones help users pinpoint voices in loud environments.
- Bandwidth compression: Bandwidth compression assists with speech comprehension.
- Automatic classifier: The automatic classifier categorizes sounds in specific locations.
- SecureTec: SecureTec protects your hearing aids from moisture, sweat and dirt.
- Rexton’s TruCore hearing aids
- Rexton’s TruCore line has a variety of features that work to reduce ambient noise and enhance the sounds of voices and music. They are app- and Bluetooth-compatible, and they can be customized with six programs and three performance levels. Customers can choose between receiver-in-canal, behind-the-ear, completely-in-canal and in-the-ear designs. TruCore models feature:
- Music Enhancer: The Music Enhancer boosts the sound of music.
- Reverb Reducer: The Reverb Reducer decreases the reverberation from bouncing sound signals.
- XPhone: The XPhone program sends signals to both your hearing aids while your phone is held up to one, which provides a clearer and improved calling experience.
- Tinnitus Function: The Tinnitus Function alleviates the intensity of ringing, buzzing or phantom sounds caused by tinnitus.
- SecureTec: SecureTec prevents damage from extensive moisture and earwax.
- Rexton’s MyCore hearing aids
- Rexton combined the benefits of natural hearing technology and Bluetooth audio streaming to design its MyCore line. MyCore offers 12 different models, which are available in receiver-in-canal and behind-the-ear designs. They allow customers to stream audio directly through Bluetooth. Other features of MyCore include:
- My Voice: My Voice identifies the wearer's voice among noisy environments.
- Stereo iLock: The Stereo iLock produces a focused beam of audio in front of the user, which provides them with a clear listening experience in noisy areas.
- Intelligent Feedback Provider: The Intelligent Feedback Provider stops background whistling as a result of feedback.
- Dynamic Extender: The Dynamic Extender increases the user's range of hearing.
Rexton Hearing Aid prices
Rexton hearing aids' costs vary but typically range between $1,000 and $5,000. Since Rexton hearing aids require a one-on-one consultation with a hearing specialist, Rexton does not list hearing aids costs on its website. Bluetooth-enabled and custom-fit models generally fall on the higher end of the price list.
How to get Rexton hearing aids
Rexton hearing aids are complex medical devices that require selection, fitting and adjustment from licensed audiologists and hearing health professionals. Because of this, Rexton does not support direct online sales. The company's products are available from hearing care professionals.
Rexton hearing aid FAQ
How can I repair my Rexton hearing aids?
Rexton's customer service team can help you find a location for hearing aid repairs. Regular maintenance helps keep Rexton hearing aids in good working order, but there may be instances where repair is necessary.
What kind of accessories come with Rexton hearing aids?
Rexton hearing aids come with smartphone apps and accessories.
- For audio streaming, the hearing instrument manufacturer offers a hands-free remote called Smart Connect and an audio transmitter called Smart Transmitter for TV devices.
- Remote controls like the Smart Key, Smart Remote, and Smart Mic are available to program and change controls on Rexton hearing aid models.
How long does the battery last on Rexton hearing aids?
Rexton’s rechargeable models, such as the MyCore Stellar RIC 8C and Stellar Li 6 TruCore, can stay charged for up to 24 hours.
How do you clean a Rexton hearing aid?
Rexton suggests cleaning hearing aids daily with a brush or wax pick. When caring for Rexton hearing aids, it's essential to keep them in a safe place and away from water and extreme heat. Be mindful of interference with other medical equipment and damage from beauty supplies.
Is Rexton a good hearing aid?
Yes, Rexton makes a quality product. With patented technology that isolates voices and music and products that are Bluetooth-compatible, Rexton has some of the most technologically advanced hearing aids available. Rexton sells three lines of products with customizable programming for any level of hearing loss. To get a quote, however, you need to visit an audiologist.
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Costco supplier. My old hearing aids worked perfectly, but I made an appointment to have a hearing tests as I was not hearing well any longer. The previous aids were over 5 years old AND working perfectly except for my hearing loss. The salesperson strongly recommended I update the hearing aids as they were no longer covered by Costco's free repair policy. This is Costco's marketing strategy to get another $1,999.00 from existing customers.
Mistake number 1 - I didn't take the time to research and review the Rexton brand. Mistake number 2 - I agreed to updating the hearing aids. Mistake number 3. I bought a new phone to accommodate the Rexton App (that doesn't work). When I got the new hearing aids my hearing was worse, even though they are programmed. I updated the Rexton App so the aids worked efficiently, however the following problems are still present.Problem number 1 - One aid kept coming out of my ear. This was fixed, having to wait for the aids to be remade by the manufacturer.
Problem number 2 - Cannot adjust hearing aid via the App.
Problem number 3 - Bluetooth function only works through in one ear.
Problem number 4 - When on bluetooth, phone drops out even when in a full reception area.
I paid for a new phone and the latest hearings aids with the latest technology. The Rexton hearing aids DO NOT work with the latest technology. I want my money back as the new aids are not what I paid for.
I purchased a Rexton hearing Aid from Costco recommended by their specialist. I had to go back to Costco numerous times for adjustment and once it was sent to the company for repair which took a week, and even thereafter, the problem never resolved. On April 25th the hearing aid was sent back to company for 2nd repair, and today is over three weeks and it has not been returned. In the past 10 days, Costco keeps telling me different stories, and there is no way that I can contact Rexton, because the purchase was thru Costco. Interestingly enough, orders from Costco for new customers from Rexton arrive within 2 weeks!!!. It is very disturbing, and I don't know how long more I need to wait until the hearing aid arrives to Costco????
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Purchased Rexton M-CORE R-LI at Costco. Wonderful! Best I ever had-at first. Then after about two weeks the left one shut off. Checked for ear wax. Not the problem. Recharged aid and all was well for about a week then off again, recharged and back in business. Talked to people at Costco and they insisted it had to be ear wax. I explained what I experienced but they insisted it had to be ear wax. I learned that if the aid was in the charger long enough for the green light to come of was all that was needed for the aid to come back on. Then both aids started switching off at the same time and much more often. Costco still kept insisting it had to be ear wax. I wear a glucose monitor which I was blaming for the problem until I got a phone call and both aids shut off at the same time the phone started ringing. Both aids shut off together at the same instance my monitor sent an alert to my phone.
During all this I had bought a new phone. The same problem happened with an Apple 6 and an Apple 12. Went back to Costco and this time they admitted that Rexton had sent them a notice telling them that they were aware of the problem but did not have a fix for it. Costco said they had sold many of these and I was the only one having this problem. So I said "if this is the only pair of many with this problem you should replace these". They eventually agreed. Mine were sent back to Rexton and (supposedly) a new pair was sent back to Costco. I got them and having the same problem. I suspect, but can't prove, the old ones were sent back to me. The saga continues. Hoping for a happy ending. These are wonderful hearing aids, when they work.
I have the mini Rexton hearing aids and have had issues with the left one turning off randomly. Costco sent it back and I was given a new one. Same problem. They tried to push issues off on "it's your Android phone." Today Costco gave me the Rexton support number. Guess what...this is a known software bug that may or may never be fixed. Now I'm stuck with a product that works about 50% of the time.
I switched to Rexton Hearing Aids primarily for the new technology featured offered with Bluetooth connectivity to my Android phone. I also liked the feature of rechargeable batteries and a carrying case that was portable and recharges the units up to 3 days. Disappointed after 3 months of usage. 1. Bluetooth disconnects often with my Samsung S21 phone, so that I have to switch to speaker phone vs use the connection to my hearing aids. Typically on 1 unit sometimes right ear, other times left. 2. After 730pm at night about 12 hours of use, the battery supply is approx 10%. Volume of hearing aids drops significantly. My solution is to recharge units during the day in case.
I really wanted to like these new hearing aids, they have so many great features like automatically adjusting to the sound environment you're in. Unfortunately, the Bluetooth constantly cutting out on 1 of the units almost daily makes the hearing aids more of a hassle than help. Plan to return to Costco.
I am very disappointed in Rexton Hearing Aids. They screech or squeal in my ear for reasons I cannot fathom. Just sitting here, or when I type, when adjusting the tv volume, or go to hug someone and then we both hear it. It is maddening. Have tried regulating volume and direction to little avail. They have screeched 4 times while I type this. I bought them from Costco where I bought my first device made by ReSound which was sold under the Kirkland brand. They were awesome. Unfortunately, they were in an envelope that the cleaning service inadvertently threw in the trash. Sadly, Costco stopped carrying them and Costco now promotes Rexton. I would not buy Rexton again.
I purchased through Costco and believed I could get the excellent service that Costco is known for but unfortunately it hasn't been my experience. The hearing aids have been the subject of predominately loud background noise. I found I heard a conversation better without them the other day sitting with my friend in my car. I strained to hear but with my hearing aids it was completely muffled. Turning the volume up just compounds the problem. During Covid an appointment is required and supposedly they will call back. I'm still waiting.
I have had my hearing aids for 4 months. They work great. I am disappointed with the Bluetooth range. Phone has to be above chest area to work. Also randomly one ear cuts out. They also turn off for no reason.
Since we bought the Rexton hearing aids we have facing only problems. I bought the machine for my Mumma. But They people have never been able to set the right setting on them, they enhance all the sounds around my Mumma so the frequency she needs help to hear all run together. She can't wear it for very long at all, because its catch noise rather than the voice. Since then we try several times to gave it back, because of no use, but always they people use to say, change the cell/Reset the frequency. We paid at huge amount. We are very disappointed with such a good brand but poor service. If there is a company that could help us we would welcome the help! Thanks.
Since we bought the hearing aids we have had nothing but problems. They have never been able to set the right setting on them, they enhance all the sounds around my husband so the frequency he needs help to hear all run together. He can't wear them very long at all, because he gets a headache. We have taken them back to where he bought them no less than 12 times with no help, every time they try to adjust them with no luck. They have added tails to them so they would stay in his ears because they fall out. We paid right at 6,000.00 dollars and I would not give you a nickel for them. Very disappointed with the brand. If there is a company that could help us we would welcome the help! Thanks.
Rexton Hearing Aids author review by Kathryn Parkman
Rexton’s patented technology isolates important sounds, like voices and music. This company sells three lines of hearing aids to cover all levels of hearing loss. For information about pricing, financing, trials and warranties, contact a local seller.
Products: The company’s three lines of hearing aid products include the MyCore, TruCore and Essential E1 models. These models are available in receiver-in-canal, behind-the-ear, in-the-ear, completely-in-canal and “click and fit” styles.
Features: All Rexton hearing aid models come with Voice Ranger technology, which focuses on conversation, and SecureTec, which protects against moisture and dirt. TruCore models also come with music-enhancing technologies, a tinnitus relief feature and XPhone, which provides clear listening around other phones. The MyCore line is available to iPhone owners and uses Bluetooth technology for a better connection. MyVoice technology allows the user to hear their own voice in a natural way.
Trial and warranty: Inquire with a local Rexton provider about trials and warranties.
Locations: Hearing professionals nationwide sell Rexton hearing aids. Fill out a form online to get matched with a local audiologist.
Rexton Hearing Aids Company Information
- Company Name:
- Rexton Hearing Aids
- Postal Code:
- United States
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