We work hard to play hard, right? Watching movies, attending concerts, playing games and streaming music are just a few ways to find entertainment throughout the week. The entertainment industry generates revenue through direct purchases, subscriptions and advertising fees.
As the communications and media industries continue to grow each year, so does our desire to be constantly entertained. With some form of entertainment always within reach, it's no wonder consumers are talking about these companies online.
Top 10 Best Rated Entertainment Companies
|Read 555 Reviews|
TicketsatWork is an employee incentive program company that gives employers the ability to offer their employees tickets to a range of entertainment opportunities. The company is headquartered in South Florida. Find out more
|Read 1330 Reviews|
Based in Los Gatos, California, Netflix is a streaming media and film and television productions company. Basic streaming services start at $8, Standard is $10 and Premium is $12.
|Read 894 Reviews|
Access a variety of event tickets through Ticket Liquidator, which connects sellers and buyers. Third-party sellers mean you might find hard-to-get or sold-out tickets, and some listings are below advertised ticket price.
|Read 1843 Reviews|
TicketNetwork providers online ticket sales with a 200 percent money-back guarantee that tickets are delivered timely and accurately. Order through the site and participate in seasonal contests for free tickets.
|Read 624 Reviews|
Founded in 2002, Redbox is a DVD rental service company utilizing kiosks in retail locations to make video rental convenient. Customers choose a DVD from an automated kiosk dispenser using a credit card and pay per 24-hour rental.
|Read 54 Reviews|
Judge Judy is a syndicated television show airing on CBS. It features a real judge, Judy Sheindlin, who hears civil court cases as a mediator. Guests on the show agree to abide by her ruling and are paid an appearance fee.
|Read 18 Reviews|
GameFly is a subscription and retail gaming company established in 2002. Customers can purchase new or used console games or, subscribe to a monthly rental service that allows them to use one or two games or movies at a time.
|Read 200 Reviews|
Roku helped pioneer streaming devices, shipping the first device that streamed Netflix in 2008. Today it continues to make streaming devices where you can access all of your video streaming services from one location.
|Read 98 Reviews|
Napster, formerly known as Rhapsody, is a music streaming service founded in 1999 in Seattle. Napster is a subscription service that allows members to download music, listen to radio stations and more on their PC or mobile device.
|Read 94 Reviews|
TiVo hit the market in 1999 with the DVR. Today its BOLT box turns your TV into a smart TV and lets you integrate your favorite streaming apps like Hulu and Netflix with your TV. It comes in three models ranging from $199 to $499.
The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.
What entertainment features matter most?
Many entertainment service companies offer more than one option for your entertainment needs. It makes sense to look for a company that offers the most selection for the best price.
- Availability: Some companies, like DVD or game rental services, may seem to have a big selection but actually struggle to keep up with their subscribers’ demands. If products are not consistently available when you want them, you’ll likely become frustrated with the company.
- Quality of options: Some companies have many entertainment options, but not a lot of good ones. For example, an online gaming site may brag about having hundreds of free downloadable games, but you may find that the site charges a fee for the only quality games. Similarly, television and video streaming services may boost their numbers by adding low budget, marginal games or movies to their queues, but these might not be much use to you.
- Personal taste: Entertainment preferences are personal. What works for one consumer will not be entertaining for another. Think about whether a company offers entertainment that suits your personality and taste, and whether they are likely to keep offering such content in the future.
Entertainment service companies differ in how they collect revenue. Some services provide free online content but make money based on advertisements or website hits. Others require a purchase or subscription to the service.
- Membership fees: Many entertainment companies require you to purchase their equipment to use the service or charge a fee to begin using the service initially. Membership fees are usually a one-time fee, but if you don’t like the service, you’ll be out that money. Look for companies that offer free trials before asking you to pay to sign up.
- Cost per use: Some entertainment companies charge for every time you use the service. This can really add up if you watch a lot of television shows, attend a lot of events or play a lot of games. Think about how often you’ll use the service when you consider whether the cost per use makes sense for your budget.
- Recurring payments or hidden costs: Some companies charge a weekly, monthly or yearly fee to use their entertainment service. If you sign a contract, these fees may show up on your credit card even if you haven’t been using the service. Some companies also tack hidden costs onto your bill for using premium services. Be sure you understand the billing policies before signing up.
Accessibility and technical use
You are more likely to use an entertainment service consistently if it is accessible to you and easy to use. At the end of a long day, complicated, overly technical or hard to find services might prove to be more frustrating than entertaining.
- Availability and location: Some services are easier to access in big cities or major metropolitan areas and may be more difficult to use if you are located in a rural area or small town. Ticket services, for instance, generally only offer tickets for big venues, and some streaming services may have poor reception in areas with poor Internet connectivity.
- Technical details: Many entertainment services require downloading programs, connecting devices, installing software or other processes that can be a bit daunting to many consumers. Consider what level of technical expertise is necessary to use a given service easily. You can always ask someone for help with a one-time installation or download, but you may be frustrated if you find yourself having to ask for help every time you want to use your entertainment service.
- Customer service and support: While some entertainment companies may be more challenging to navigate, they might offer a helpful customer service department to troubleshoot any problems you encounter. Some companies even have a 24-hour chat service available online, allowing you to ask questions and get information from the comfort of your own home.
Many entertainment companies are popular in part because they’ve established loyal customer bases, who often find ways to connect with one another. Gaming websites and sports websites, for example, are known for connecting users in multiplayer games and chat forums. These features can make an entertainment service more fun to use over time.
- Demographics: Think about whether the users of a particular service company are similar to yourself or interesting to you. It’s typically easier to form friendships with like-minded people from similar backgrounds.
- Activity level: Some communities of users are active and involved, while others might be less so. Consider whether the community you’re interested in joining will be active when you’re available. For example, if you’re joining a gaming website and work the nightshift, consider whether there will there be players online when you’re available after work, or if you’ll find yourself with no one to play with.
- Ease of use: Some online gaming or entertainment communities sync seamlessly with the entertainment platform itself (such as a chat feature as a sidebar on a gaming site). Others have mobile apps or social media pages to integrate with your existing digital life. You’re more likely to engage with a fan page or gaming community if it is easy and simple to do so.
What are different types of entertainment companies?
These companies serve as an intermediary between fans and live entertainment. Ticket selling companies offer tickets for concerts, sporting events, plays and more.
Home entertainment services
These companies provide a variety of in-home services like Internet-based streaming services for television shows or movies, DVD or Blu-Ray rentals, or streaming games.
These companies provide games in a variety of formats, including mobile, console and computer games. Some gaming companies offer an Internet-based platform for single- or multi-player games.
These companies manufacture or distribute home entertainment electronics, such as gaming consoles or streaming devices that consumers connect to their televisions.
Who is searching for entertainment companies?
Families and couples
Streaming services, gaming companies and other entertainment services make it easy for people who live with other people to make sure everyone has options when it comes to what to watch or do.
Gamers and movie buffs
People who spend a lot of time watching movies or playing games can save money by subscribing to a streaming service or mail-order club.
People who attend live events
People who like concerts, plays, sporting events or other ticketed live events need an entertainment service that provides tickets, preferably at a great price.
Those who prefer to stay
Those who like to cuddle on the couch with a game, movie or show will appreciate a streaming service or rental company that provides entertainment right in their home.
Information in this guide is general in nature and is intended for informational purposes only; it is not legal, health, investment or tax advice. ConsumerAffairs.com makes no representation as to the accuracy of the information provided and assumes no liability for any damages or loss arising from its use.