eHarmony Reviews

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About eHarmony

Los Angeles-based eharmony launched in the United States in 2000 with its patented Compatibility Matching System® which allows eharmony members to be matched with compatible persons with whom they are likely to enjoy a long-term relationship.

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eHarmony Reviews

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    How do I know I can trust these reviews about eharmony?
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    Verified purchase
    Customer ServicePriceRefunds & PayoutsStaff

    Reviewed July 25, 2026

    I tried canceling my subscription within an hour of getting it, and I was not allowed. I stayed on since I was paying for it anyway, It's only been a month and I was matched with a felon who got out of prison within the last 3 years. I had another match that had TCDJ as university and was literally dressed in his prison uniform. There's several matches that are clearly fake. I have experience with helping people with fraud. You get someone from Canada trying to "like" you.... yeah no thanks.

    I clicked like on a few profiles that seemed legitimate and they are not even active. Tons of men the site found compatible with me that are clearly not. I've only had 3 matches that have been worthy of talking to. What a waste of money. Please do yourself a favor and do not sign up. Or maybe do so there's more legitimate people. Either way, be careful!!!! Watch out for love bombing, phone numbers, etc. Take your time before trying to meet someone in person. If you are a kind and genuine individual, know that you have a darn bulls eye on you.

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    Customer ServiceRates

    Reviewed July 25, 2026

    Worthless dating site/app. 0 real matches in 2 months. Only matches I have had turn out to be scammers. Customer service is nonexistent and worthless. Giving a 1-star rating because they don't have an option for negative numbers. DO NOT WASTE your money, like I did. Sign you up for 3 months with no way of canceling service. Complete waste of time.

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      Reviewed July 25, 2026

      Absolutely dreadful service. I would never recommend this to anyone, outside of an enemy. I am currently owing them some 265.00 because I don't want to date someone on the other side of the world. When I explained what was going on, I just got a blurb saying, in essence, "You signed up, now you owe us." It's just this side of fraud.

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      TechSales & Marketing

      Reviewed July 20, 2026

      This company is by definition a scam; I signed up hoping to see if there were other matches but unfortunately there are none to be had; within 12 hours of signing up I expressed that I wanted to cancel due to lack of matches they said they have the right to hold me to the subscription contract. Do yourself a favor and don’t sign up.

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      Verified purchase
      Customer ServiceSales & MarketingPricePunctuality & SpeedRefunds & PayoutsValue

      Reviewed July 20, 2026

      Excited about joining e-Harmony to find a partner, and be disillusioned in less than 3 hours later. I decided to pay for this service based on promotional ads - which later revealed to me that this service is just not worth it with limited profile selection, limited selection of preferences and an abundant amount of profiles "not logged on" 3-5 years past. !! BUYER BEWARE!! In reading the cancellation policy it appears that several other States have a better consumer protection policy than New Jersey. The inability to cancel this subscription after less than 3 hours of perusing the website, is just unbelievable.

      Unfortunately, I'm stuck with this lousy service for the next 12 months - the reason (I believe) that the Cancellation Policy is written the way it is, is to trap the consumer with no way out. Some would call this a predatory practice. I'm guessing that, if a trial period for 3 - 5 days (or even for 24 hours), would be available before a final purchase would take effect, would be detrimental to this business. !! BUYER BEWARE!!

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      PricePunctuality & Speed

      Reviewed July 18, 2026

      It's the worst thing ever, a month later and says I haven't had one profile visit, but if you like big companies constantly asking you for more money and offer nothing in return eHarmony might be for you.

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      Honesty & Transparency

      Reviewed July 13, 2026

      The worst dating site I have ever used and total dishonest, the lies, and deceit runs deep here, they take your money then dictate to you how and who and when you will contact whom they may or may not allow you to contact, yes they make it hard on anyone they do not want you to contact and they make it hard on you for whom you wish to contact then make you pay thru the nose for the service, they discriminate against people for showing them they are wrong or have complained about them also. . Terrible liars, will BS you about claiming things are wrong with your computer when it's them causing the issues, I think they are bias against Christians and jews, republics also, they have a political bias and a religious one also. Rotten to the core this Place. Run away from this place.

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      Staff

      Reviewed July 11, 2026

      At first when I went through profiles, I saw a pattern and soon it was obvious that this was a high end POF. Soon I ran out of profiles, and it asked me to expand my search by changing preferences. I refused. Then suddenly out of nowhere I lost my access and after dozens of requests to reinstate my access I was not given any help at all. This was such a waste of time and effort. I say run and go somewhere else.

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      Verified purchase
      Sales & MarketingOnline & App

      Reviewed July 7, 2026

      This app used to be good. My friend who met his wife on this app recommended it. However, this app is not as good as used to be due to fraudsters using AI technology to victimize the dating app users. Since many online dating fraudsters are **, being an ** using online dating app is in a triple-disadvantage position. 1st, the fraudsters target **. 2nd, app users avoid dating Asian since there’s a risk of encountering a fraudster. 3rd, even the app itself won’t let me post my photos or being extremely picky about what photos I can post. I checked other non-** profiles and found out they could post the photo with similar background and eyewear while I cannot.

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      Staff

      Reviewed June 29, 2026

      I used eHarmony for much of 2025 to find a wife. 90% of the women are fake (catfish). eHarmony puts no effort to confirm if the identities of the people using the site are real. They don't care, they just want your money. I am now happily married from other real solutions, eHarmony was not one of them.

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      eharmony author review by Mark Brooks

      eHarmony is the largest dating site geared specifically towards long-term relationships and marriage minded singles. They claim to be responsible for over 500 new marriages every day in the US.

      • In-depth entry questionnaire: eHarmony asks all of its members a little more than 300 multiple choice questions before allowing them to enter into their ranks. This in-depth questionnaire is geared at giving the site enough information to help provide you with qualified potential matches.

      • No Searching: In sharp contrast to other dating sites, eHarmony does not allow members to search directly for matches. Instead, it uses the answers from the questionnaire to provide you with a selection of daily matches that should be compatible with your needs and desires in a partner.

      • Guided Communication: Instead of sending off an email or wink like you would do on most sites, eHarmony takes members through 4 steps of guided communication before allowing you to continue with open communication with a new match. The guided communication is designed to help assure compatibility and that you don't waste energy on bad matches.

      by Mark Brooks Online Dating & Matchmaking Advisor

      Harvard Business School graduate, Mark Brooks, has been an expert in the Internet dating business since 1998. He is currently the CEO of Courtland Brooks, a consultancy agency for the Internet dating industry, and runs OnlinePersonalsWatch.com. He prides himself on being a New Media Futurist and can be reached at LinkedIn.

      eHarmony Company Information

      Company Name:
      eharmony
      Company Type:
      Private
      Year Founded:
      1997
      City:
      Los Angeles
      State/Province:
      CA
      Country:
      United States
      Website:
      www.eharmony.com