eHarmony Reviews

Thought I was signing up for 3 months. Now they tell me it is 12 months and won't change it. Been a member 4 days and already out of searches. Have had 3 matches. What a ripoff and scam.

I signed up Oct. 27, 2026, for a 3-month subscription. eHarmony did not approve my photo as it was not taken in 2026. As for matches, there were about 4 I received within 3 days, and all were out of state. Not impressed at all with the issues I am having and the narrow window of local or nearby potential matches. I contacted eHarmony chat and ask for a refund. I was told 12 states had a 3-day cancellation but Virginia was not on that list. I was within the 3-day limit and eligible. But not within the 12 states. Virginia is not listed. No refund of 262.00, so I lost 262 to basically a scam. I paid for nothing. NO matches, nothing. Then they took the questionnaire analysis and made it sound like I had an outgoing personality. So wrong on that. Please stay away from eHarmony. I wish I had known. Especially the elderly vulnerable with these dating sites. Or any sites.

Very overpriced. All people that I have been in a connection ended up scammers. eHarmony will not let you cancel prior to your due date. No one in my area that tells me not very many people use this app in my location. Very disappointed.

If you’re looking for a dating service that will teach you the importance of recognizing red flags, congratulations. eHarmony may be the most expensive lesson you’ll ever receive. I signed up for a subscription costing approximately $609, took one look at the available dating pool, and quickly realized this was not the service for me. I requested cancellation and deletion of my account almost immediately. You would think a company specializing in compatibility might understand when two parties aren’t a match. Apparently not.

Met a professional con artist 8 years ago. She has ruined my life and financially destroyed me. Next woman took me for forty grand. I used eHarmony because it was supposed to be a safer site. Bottom line you're not safe using any of these sites. You need to run background checks on all the people that meet on these eHarmony as well.

Not going to explain what happened to me with this company but everyone needs to know if they don't already it is a complete scam. It's not legit and the people behind this site are completely scum of the earth avoid at all costs!

Don’t do it. You don’t have any autonomy over your own subscription and they auto renew without your knowledge. Signed up for three. They charge me for 12 and they don’t care. Customer service is absolute garbage. Save your money. It’s a scam.

eHarmony billed me three times for my renewal for 3 consecutive months. It was impossible to get ahold of them. I filed a claim with the LA Better Business Bureau and then contacted my bank who immediately filed a dispute. The result was that eHarmony credited the 3 months of overbilling back to me, and of course, cancelled my subscription. After researching them, I found out that they are known for overbilling, I will never do business with them again, because they are known for committing fraud by overbilling.

Consumer complaints concerning billing practices, automatic renewals, cancellation difficulties, and refund disputes.

I agree with many of the other 1000 plus negative reviews!!! This is a scam company. Wish I could give it 0 stars! Don’t waste your money! At first there seems to be many profiles they show you before you sign up and become a paying member. Then after paying they start trickling down and dry up. I tried opening up my filters (even though thats not what I wanted) and still nothing! My age gap that I was willing to meet is now set at 18 years. I have all races, all ethnicities, all religions, all heights, all sizes etc. The only filter I have is less than 150 miles of Los Angeles County. 150 miles from LA (not 10 miles, not 30 miles not 100 miles!) and still there is no one?!?!

Worst dating site I have ever experienced. Do not ever use this app.

Eharmony is a rip off. They say they will give you a free trial, but they charged me even though I canceled at the end of the free trial. There are not enough people to make a membership worth it, so don't waste your time or money.

Tricked into paying for a whole year. Full of boys and men acting as women. Not a good site.

This site is confusing to use. I signed up But only wanted 6 month. Well it signed me up for 12. Expensive! I contacted customer service and they won’t help me. Crooks! Do NOT USE THIS DATING SITE. THEY SUCK.

I have never used this service. Nonetheless they continue to bill me. I have tried to cancel several times and been unsuccessful. The last time I was offered a questionnaire and told I could be cancelled for a 5.00 fee.

'eharmonyPartner' ** 'eharmonyPartner' **. THIS IS NOT EHARMONY - THIS IS SPAM.

It has been made to be extremely confusing to cancel the subscription. I stopped using the app, cancelled (or so I thought). Come to find out. They charged my cc again even though I had been off the app for a very extended period of time. I tried to cancel again and they continued to charge my card. I finally had to call my bank and block their charges. I have been back and forth w/ management and they will not make it right. Being held hostage.

If I could give them no stars, I would! Do not bother with eHarmony and go to another website. Eharmony expects you to lower your standards to match with anyone in your area. There are no matches to begin with. The price is outrageous for the amount of matches. Even attempting to cancel the day of the purchase is impossible for a return. They just want your money with nothing in return. You make a purchase for nothing.

Complete waste of time, energy and money. The only "connections" were con artists and thieves. Stay away and save your money and sanity. The cons are getting really good these days, be careful

I tried to cancel fours after joining. First they capped denying my photos. Just regular pictures and they told me I couldn’t cancel. This platform is a scam. I will open a case with the Better Business Bureau. Also very limited people I put Florida and only a few women are on there so they keep telling you extend your surge.

Horrible company! I thought they were reputable—should have done my scam search first! I thought the premium subscription would be worth doing month-to-month but was charged $435.85 for a year that I didn’t want. When I contacted them with several emails, was told they had a no-refund policy. I contacted my credit card company and filed a report to get my money refunded today. Will see if they can satisfy me. The few men profiles were either missing pictures, horrible-looking men and one was a possible scammer. Do not use this company, haven’t received anymore suggestions except 1 today!

I paid for a full year of eHarmony, and unfortunately, it was one of the worst subscriptions I’ve ever purchased. From the beginning, I found both the website and the app confusing and not very user-friendly. There isn’t enough explanation about how everything works, and getting help or finding good customer service is difficult. I often found myself frustrated just trying to figure out how to use the service effectively. What disappointed me most was how inactive and repetitive it felt. For months, I seemed to see the same profiles over and over again. I wish there were a better way to organize or set aside profiles you’ve already looked at so you can focus on new ones.

Where to begin... I went to this site and enrolled in the top-tier subscription. I thought there would be fewer scammers on a paid dating site than on free ones. Wrong!! eHarmony is loaded with them! Most of the women who were matching with me turned out to be fake. I asked for a refund within the first three days and was told they only allow refunds in that time frame in certain states (??)! The other issue is that, even though I cast a wide net in terms of criteria (distance, age range...), I haven't had a single (not one) new woman's profile to view in 4 days now. Are there really that few women? The distance I set includes not only my state, but neighboring states. Don't waste your money! I feel like the whole thing is a scam!

⚠️ Be very careful with eHarmony’s services. In my experience, there is absolutely no benefit to signing up for this very expensive dating app. The minimum cost is over $40 per month, plus taxes and other charges, which can result in paying more than $460 for a year. What I found especially disappointing is the extremely limited number of profiles available. There simply do not appear to be many active members in city. In my case, I was seeing only around 10–15 potential profiles, which is extremely disappointing for a service charging this much.

Horrible dating app. I could go 2 or 3 days without being sent any profiles, When profiles were sent, some had no photos (scammers), some only had a head shot (scammers), and the ones with photos had not been active for weeks. Also, if I did send a like, I found if someone responded within 10 minutes, they were scammers, as they wanted to know about me, but would not provide any info on themself. Please don't waste your money like I did.

Several reasons to have a one star rating. I should add that there was a zero star rating. I would have checked it. Very few profiles available for my geographical area, which is a major metropolitan city. Very few dates. I selected a man seeking a woman, however I continued to get men’s profile profiles, suggested to me by eharmony, and apparently my profile was showing up in other men’s searches for someone to me. I continue to ask why that was happening, what was going on with the programming of their site and they continue to tell me how to change my preferences on the site. Obviously that was not the problem. The problem was I’m a man seeking a woman and they were sending me men for profiles.

I would not recommend this company based on their deception and poor customer service. Very deceptive ad. Tried to sign up for 50% one month deal. Ended up being charged over $500 for full year! I tried to phone them immediately at the number listed in their website. A recorded message there advised they didn’t take phone calls! So I contacted them via their message form. Two days later I received a note saying basically ‘too bad’. No other method to fix my mistake! I would not recommend this company based on their deceptive and poor customer service.

E-Harmony has proven itself to be a ridiculously impressive scam. Upon the recommendation of several websites, I signed up to E-harmony’s premium plan in the hopes of finding someone I connected with. Throughout my three month plan, I was connected to no less than 4 scam profiles. All four attempted to get me off the app into other separate apps, which is a common tactic used by scammers before they trick you out of money. As E-harmony was not proving fruitful, I requested my account be cancelled and the second payment not be charged.

Less than 1 star if I could give it. This site is a scam. Their pricing is completely unclear and where there should be a minimum of a 3 day grace period for a refund if you change your mind they do not give it at all. I will be calling my credit card company to fight them but it may be a lost cause. Run away from these scammers!

I paid $260 for a subscription hoping for a quality dating pool, but it was a complete waste of money. Within my very first hour of using the app, I completely ran out of potential dates and matches. The platform ran out of men in my area almost immediately. Do not recommend if you want an active, populated dating pool for the price.

Love Love Love Eharmony. ❤️ So much fun and fabulous way to find love. So so happy I gave Eharmony and online dating a chance, I met nice people. The best. Thank you Eharmony for your wonderful help.

Eharmony is corrupt, corrupt, corrupt! I never once went on the site, yet they continued to charge me. There is no customer service to speak with. They’re bought and paid for on the Better Business site. They’ve submitted fraudulent inquiries to a collection agency who’s been calling me. Sickos - do better and they claim to be Christian. Very disturbing 😡

Big waste of money. They restrict you from updating your profile. Hardly any matches in my area. And they do not provide a search for similarity on political affiliation.

The worst experience ever. Tried to cancel and wouldn't let me. No one will take a phone call or talk to you to try to work it out. It's a scam as far as I'm concerned.

Worse dating site ever. They won't help you navigate their website. No response ever from customer service

I tried canceling my subscription within an hour of getting it, and I was not allowed. I stayed on since I was paying for it anyway, It's only been a month and I was matched with a felon who got out of prison within the last 3 years. I had another match that had TCDJ as university and was literally dressed in his prison uniform. There's several matches that are clearly fake. I have experience with helping people with fraud. You get someone from Canada trying to "like" you.... yeah no thanks.

Worthless dating site/app. 0 real matches in 2 months. Only matches I have had turn out to be scammers. Customer service is nonexistent and worthless. Giving a 1-star rating because they don't have an option for negative numbers. DO NOT WASTE your money, like I did. Sign you up for 3 months with no way of canceling service. Complete waste of time.

Absolutely dreadful service. I would never recommend this to anyone, outside of an enemy. I am currently owing them some 265.00 because I don't want to date someone on the other side of the world. When I explained what was going on, I just got a blurb saying, in essence, "You signed up, now you owe us." It's just this side of fraud.

This company is by definition a scam; I signed up hoping to see if there were other matches but unfortunately there are none to be had; within 12 hours of signing up I expressed that I wanted to cancel due to lack of matches they said they have the right to hold me to the subscription contract. Do yourself a favor and don’t sign up.

Excited about joining e-Harmony to find a partner, and be disillusioned in less than 3 hours later. I decided to pay for this service based on promotional ads - which later revealed to me that this service is just not worth it with limited profile selection, limited selection of preferences and an abundant amount of profiles "not logged on" 3-5 years past. !! BUYER BEWARE!! In reading the cancellation policy it appears that several other States have a better consumer protection policy than New Jersey. The inability to cancel this subscription after less than 3 hours of perusing the website, is just unbelievable.