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Single? Frustrated with online dating?

Take back control of your love life now with LoveAndMatchmaking

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Overall Rating2.1 out of 5
See all 3,301 reviews & ratings


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Single? Frustrated with online dating?

Take back control of your love life now with LoveAndMatchmaking

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ConsumerAffairs has collected 3,301 reviews and 4,265 ratings.

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Reviewed Sept. 11, 2023

I registered with Match in January of 2023. I have had 4 dates. All men with no money, ugly, no ambition and scammers. Apparently in my area the men are all beat up broken tired and ran down looking. I make high six figures and men I matched with were making 50 to 70k before tax. Successful highly motivated ladies don't waste your money. Try single cruises instead. You're bound to meet high value partner there.

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Reviewed Sept. 5, 2023

I find it offensive that I have a subscription with, yet Match requires me to pay again if I am interested in their "Daily Highlights" that are "hand-picked" members for me. Isn't this why I am paying in the first place? To be matched with compatible matches? Why bombard me with matches while putting more compatible matches as "Daily Highlights" and then expect me to pay in addition to my subscription? Double-dipping and a money grab on Match's part if you ask me.

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    Customer Service

    Reviewed Sept. 5, 2023

    I tried repeatedly to cancel my membership and the site would not allow me to progress through the security measures (i.e., “I am not a robot”) as I continually returned to the login page. I removed my payment option as I no longer wanted a subscription. In addition, Match no longer showed up in any of my subscriptions on my phone. SOMEHOW, I was charged $113 for an ADDITIONAL 90 days I did not want, as they went through Apple Pay. I have emailed them regarding this l and only received information regarding how to cancel my membership. In my opinion, they stole this last 100 dollars from me and will never get another penny from me.

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    Reviewed Aug. 30, 2023

    I dated someone, and after I decided not to date him anymore. He told me "I'll show you, you won't be able to date online anymore". I am not willing to trash his behavior online. I can tell you that he reports something on me that caused Match to cancel me for life. I tried for over 6 months to be reinstated and tell them the circumstance. Seems they believe whoever spoke first they believe whatever he said. It was extremely unfair, they were not even willing to speak to me. Poor business practice!!

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    Reviewed Aug. 29, 2023

    Signed up for Match and paid $47.50 for a month access. Got a suspicious access code request to log on that I had never requested, so I sent in and changed my password and as the email from them with the code instructed me to contact them if the access code was not requested by me, I did. A day later I am locked out of the account, if you try reporting ‘forgot password’ it only sends back a notice saying something is wrong with the account and to contact them vis I did so and remain locked out, and there no other way to contact them and now I’m on day two with no access and wanting a refund asap. I am way too frustrated to want to continue using them. Had no idea how fly-by-night their customer support was. Thank you.

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    Customer ServiceStaff

    Reviewed Aug. 23, 2023

    Here is my story with About three years ago I registered with them and was on that site for just a few days when I started talking with one of their members. He and I have decided that we probably were not a match, after what he started to insult me verbally calling me names and stating my insignificance as a woman and human being. Next day after that my match account was blocked. Customer service didn't give any explanation for that. Fast forward present day I have tried to register again, but my account was blocked again, with no explanation given. showed absolute indifference for what I have to say and completely disregarded my feedback on the services they provide. As God is my witness I have never asked for any money from any member, never posted any nude or inappropriate pictures or have been rude to anyone, or asked for any favors. Not only I got verbally assaulted but I was also blocked for life. So just beware: members can be abusive, you can get blocked for no reason, (or reason known to you), and your contacts and correspondence can be lost with no warning given. And won't even ask any feedback from you or tell you what you did wrong...

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    Reviewed Aug. 22, 2023

    Ladies, you would be better off spending the money on dinner out by yourself. I joined Match in hopes that I would find someone compatible. It turns out there’s absolutely no one out of hundreds of men that would match with me. It is a complete waste of your money. Please do not spend $50 to join. Unfortunately, they just don’t have it right. Not to mention if you’re educated and actually have some money, it’s a danger zone! Get yourself out there and find the right person. They are not sitting on Match. Trust me.

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    Reviewed Aug. 18, 2023

    It is very difficult to cancel the subscription and they keep charging my card despite cancelling online. Sent and email and they said they would have an answer in 24-48 hrs. and I never heard back from them.

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    Reviewed Aug. 12, 2023 only has one way of communicating with them which is via email. You cannot call them which makes it difficult to resolve any account/billing issues. You email them and who knows when you will be answered and within each response there are more questions so when you email back an answer it takes even longer to get a response or resolution. I got a month subscription and paid for a month but only got about 1 week use out of the site because I had account issues and couldnt use it until customer service resolved it. But it took up to 3 weeks to communicate with them because you can only email them and it is up to 2 to 5 days in-between emails. Also, they do not work on the weekends so it takes even longer if you email them back on a Friday. Waste of money due to poor customer services and restriction on trying to communicate with them.

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    Reviewed Aug. 3, 2023

    I joined this site because I saw many women from my area. When I did join most went away never to be seen again. I sent out over 20 likes with only 1 match, which did not match anything I was looking for. When you cancel you get thrown off site no refund. That they do well. Also I think many of their bios are old. Stay away.

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    Loading more reviews... author review by Mark Brooks is one of the biggest and best-known online dating sites in the United States. It has been helping singles find partners since 1995, it now serves people in over 24 countries with sites in 15 different languages.

    • Profiles may include several photos: Users can provide photos of themselves in various settings as well both full-length photos and headshots to provide the most accurate information about themselves for potential matches.

    • Advanced search algorithm: Users can choose both physical and value-based attributes to search for, improving the quality of the matches they find.

    • Anonymous email network: Users can email potential matches through's own messaging service, allowing them to keep their identities and contact info private until they are ready to share it

    • Partners with sites in various countries: partners with personal ad sites in several countries so that international users can find their perfect match.

    • Profiles are screened before being posted: staff screens profiles and photos before posting to ensure only appropriate information makes it onto the site.

    by Mark Brooks Online Dating & Matchmaking Advisor

    Harvard Business School graduate, Mark Brooks, has been an expert in the Internet dating business since 1998. He is currently the CEO of Courtland Brooks, a consultancy agency for the Internet dating industry, and runs He prides himself on being a New Media Futurist and can be reached at LinkedIn. Company Information

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