eHarmony Reviews

4,928,974reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.

About eHarmony

Los Angeles-based eharmony launched in the United States in 2000 with its patented Compatibility Matching System® which allows eharmony members to be matched with compatible persons with whom they are likely to enjoy a long-term relationship.

Visit www.eharmony.com

eHarmony Reviews

Filter by Rating

  • (26)
  • (8)
  • (25)
  • (147)
  • (2,793)

Popular Mentions

    How do I know I can trust these reviews about eharmony?
    • 4,928,974 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about eharmony?
    • 4,928,974 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 2 Reviews 10 - 40
    Price

    Reviewed June 29, 2026

    Please, please do not use this dating site. There is no one participating on it. And the few men that reached out to me were scammers. It is shocking that there are no serious daters and almost no one participating in this dating site. The cost is way too much and you get next to nothing. Go with something else that people are actually using. Like Match - which isn't exactly a great experience either but there are choices and real people on there. Good luck in your search - don't go use eHarmony!

    Thanks for your vote!
    Sales & MarketingPriceRefunds & PayoutsRates

    Reviewed June 21, 2026

    eHarmony. eHarmony supposedly be one of the top sites but it's nothing but a rip off. I was on the site for three weeks and all they sent me was overweight men that looked like former drugs addicts. It was horrible. I asked for a refund for the three months minimum I had to pay for and they refused. Anyone looking to use this dating site I say run! It is not worth $5 of your hard earned money. I had to pay $87 x 3 months and not one like, message or anything. I consider myself attractive where I should have received at least one inbox when their site rated my profile as a top catch but yet crickets and the men they sent me were horrible. This site is horrible and their set up is worse. You can't search the data base unless they send you the profile. Beware of Eharmony Dating Website. It's another scam in my opinion.

    Thanks for your vote!
    Refunds & Payouts

    Reviewed June 19, 2026

    eHarmony used to provide SO many profiles to scroll through but recently, I’m only able to see a few before getting the message to expand my search. My search is already plenty wide. Eharmony has absolutely tanked. I’m trying to get my money back! 😠

    Thanks for your vote!
    Sales & MarketingPunctuality & SpeedRefunds & PayoutsStaff

    Reviewed June 12, 2026

    It’s a scam! Pay money for nothing! You get one matching profile at a time. You either go with it or delete it. If deleted it’s gone for good. You won’t see it again. If you don’t get any good matches and delete them you’ll have no profiles to even view for days or weeks! I can’t believe I paid for this crap. Hopefully this helps someone else save their time and money and try something else because eHarmony is a joke! Nothing but a ripoff scam!!!!

    Thanks for your vote!
    Profile pic of the author.

    Reviewed June 12, 2026

    Nothing but overweight people. If your in shape don't use this site. Big waste of money and more important my time!!!

    Thanks for your vote!

    Reviewed June 10, 2026

    User support is delayed and sometimes non-existent. There is a high number of frauds. Most are obvious. Unfortunately, the other legitimate online-dating options are minimal (at best).

    Thanks for your vote!

    Reviewed June 10, 2026

    Terrible website. There are very few people on this site. They are selling something they do not have. Rip off.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceStaff

    Reviewed June 7, 2026

    Eharmony has been the worst dating app I have ever been on. Most of the profiles don’t even have pictures. When I called customer service they were not helpful at all. Don’t join this!

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceTechSales & MarketingBilling

    Reviewed June 6, 2026

    eHarmony is a scam. During a two month period, the contacts I received turned out to be both scammers. One wanted me to give her $4000 after just one week of correspondence. All the other contacts they sent were incomplete with no picture and very little information about who they are. I had to have my atm card replaced, so the last payment did not go through. After deciding that there were only a few months left on the one year (bogus) contract, I gave them my new card number. Yet they still blocked me and continued to ask for a new card. I responded with "it will be a cold day in hell before I try again". STAY AWAY FROM THIS SCAM.

    Thanks for your vote!
    Profile pic of the author.
    Sales & MarketingBilling

    Reviewed June 4, 2026

    Total scam! I had to cancel my credit card so they would stop stealing money! Run. Don’t walk.

    Thanks for your vote!

    Reviewed June 1, 2026

    Perhaps someone more clever than myself can come up with a better name than Scamharmony or Escamarmony, but that is my experience. A never ending stream of scammers.

    Thanks for your vote!
    Customer ServiceSales & MarketingRefunds & PayoutsStaffBilling

    Reviewed June 1, 2026

    Even though I stopped the automatic renewal with the eHarmony March of this year, they turned around and turned the renewal back on and now have billed me $406 and shares my membership goes to 2028. I cannot get access to my account to stop the automatic renewal and cancel the membership unless I pay this amount. I don’t understand their practice. I received an email in March confirming the automatic renewal was turned off and all of a sudden this May I get a notification that my account is renewed for another 12 months and I owe $406 but I cannot gain access to my past account unless I pay him this amount of money to turn around and do the same thing I did before. Cancel the account and turn off the automatic renewal. It’s a vicious circle with these people. I find their practice to be deceiving and a scam.

    Thanks for your vote!
    Customer ServiceCoverageSales & MarketingStaffBilling

    Reviewed May 26, 2026

    Soon after my 4 months, after having made my last payment for my 12 month subscription, they changed the ‘find members’ function. Now you see only one profile, and before you can go to the next one or see any others, you must decide to either like that person or permanently remove them. Many profiles are terribly incomplete and/or have only pic, so you are forced to search one by one and make a decision before seeing another match. And so now the ‘visitors’ page is truly a list of everyone who has permanently removed your profile just to see if someone better looking pops up, I guess. Oh, and the moment I changed my notifications to exclude only their newsletter and dating advice articles, I stopped getting ALL email notifications and they didn’t care to address this problem let alone fix it.

    Thanks for your vote!
    Profile pic of the author.
    Customer Service

    Reviewed May 24, 2026

    Even though eHarmony has pictures of me, they now changed the signup, so they want another pic. This is foolish. My pics are very seeable as they are. Also be very careful they will start sending you so called "dates on the other side of the country," which is ridiculous. I would tell everyone not to use this so-called service.

    Thanks for your vote!

    Reviewed May 16, 2026

    Awful experience. No choices. Same choices over 3 mo. Many profiles with no pictures - NONE.

    Thanks for your vote!
    Sales & MarketingPriceOnline & App

    Reviewed May 14, 2026

    By far the most expensive dating app. Very few candidates within my 100 mile radius, with no viable candidates. The app limits my ability to change or add profile pictures for the rest of my subscription unless I renew, which I will never do. Of the 6 different dating apps I have tried, this is the most expensive with the least results.

    Thanks for your vote!
    Customer Service

    Reviewed May 11, 2026

    It's a hoax. It's a hoax, wasted all that time. Wish I would have read reviews first. It deserves one. You never get a response. I don't think the profiles are real.

    Thanks for your vote!

    Reviewed May 11, 2026

    I met my wife on here in 2007. We’re still happily married. This site gave me my life. I’m 64 now and if you’re looking for a real relationship here it is.

    Thanks for your vote!
    Verified purchase
    Sales & MarketingOnline & AppRefunds & Payouts

    Reviewed May 9, 2026

    Wanted to test out the app so I got the cheapest option 3 months of paid subscription $150.00. It's the only way you can see who is near you and what they look like, total scam. 4 people use it close to me and I live in a major city. I asked for a refund on the two months I didn't use. It's against their terms that were never shown to me. They can only put my account on hold for a while. Stay away, they can't compare to other dating apps, so they use this predatory practice to stay in business.

    Thanks for your vote!

    Reviewed May 8, 2026

    Useless app and website functionality, identical to Tinder. They removed all profiles search and destroyed the entire point of browsing profiles.

    Thanks for your vote!
    Customer ServiceRefunds & PayoutsStaff

    Reviewed May 6, 2026

    Eharmony is awful. Just joined and there is one match within 100 miles. Talked to customer service with no help. They are scammers. No trial period and not willing to give any refunds. The customer service was able to stop the auto renewal. Oh wow, thanks for nothing.

    Thanks for your vote!
    Customer ServiceTimeliness

    Reviewed May 5, 2026

    I joined because of high praise on reviews. Matches were from hundreds of miles away, certainly not what I bargained for so I stopped paying. They sent me to collections, I wrote an email to them and received no response. I’ll never join another site like this one again, very unhappy.

    Thanks for your vote!
    Profile pic of the author.
    Verified purchase
    TechSales & MarketingPriceRefunds & Payouts

    Reviewed May 5, 2026

    Like the other posts, this is a total scam! I barely tried the service and decided it wasn't worth the cost, considering the increasing cost of living. I requested a cancellation and was informed I'd still be charged for a 24-month subscription, even though I'd only used the platform for 2 months. I was offered the opportunity to appeal and swiftly declined. I didn't want a refund, just to stop future charges. Eharmony will pick corporate contracts over customers. Don't fall for it. Very disappointed and will continue to get the word out wherever I can.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceSales & MarketingPriceRefunds & PayoutsMaintenanceStaff

    Reviewed May 4, 2026

    Eharmony was great back when it first started, years and years ago. Now it has become 90% fake ads. On top of that, they sent me some kind of reverification code process, but it does not work. As soon as you enter the code they email to you, it will tell you the code is expired. Any connections I may have had are long gone, as I have not been able to access the system in a month. They refuse to fix the problem. They refuse to refund the several months of membership time I had remaining. Customer service is non-existent and I suspect is mostly A.I. DO NOT WASTE YOUR TIME OR MONEY ON EHARMONY!!! It is frustrating and expensive and will get you nowhere.

    Thanks for your vote!
    PriceRefunds & PayoutsRatesTimeliness

    Reviewed April 30, 2026

    Absolutely terrible experience. Very similar to others. Way over priced, I was thinking it would have value due to being pricier but not the case at all. I’ve had maybe 4 -8 people in total within a 200km range and none I was interested in. I tired to cancel the very same day and was told I couldn’t get a refund. Tried multiple times and was denied a refund. Stay far away from EHarmony.

    Thanks for your vote!
    Profile pic of the author.
    Sales & MarketingRefunds & PayoutsRates

    Reviewed April 29, 2026

    All the matches are scams, anyone who I did find interesting had their profile removed. They have no refund policy.

    Thanks for your vote!
    Customer Service

    Reviewed April 29, 2026

    To begin with you have to lock in for a year. There should be monthly options especially if you are looking for a match. Once you are locked in there is no one in a 150 mile radius. Only past that. I reached out to the company many times and keep getting a generic response.

    Thanks for your vote!
    Profile pic of the author.
    Sales & MarketingPrice

    Reviewed April 28, 2026

    Quite disappointed by the false advertisements of this company. A Google search reveals something completely different than the reality. There is a HUGE cost associated with simply communicating with someone. Yet the advertisement states "Start free today", yet it's not free at all. Almost $100 per month just to communicate with someone which is ONLY accessible with a Premium membership. Oh, and get this...every time I log in to my account, the Premium membership fee increases. What's up with that? I cannot imagine paying $540 for a THREE month membership on this site. Did I say I'm disappointed?!? Appalled is likely a better and more accurate description.

    Thanks for your vote!
    Profile pic of the author.
    PriceRefunds & PayoutsStaffBillingRates

    Reviewed April 26, 2026

    I am writing this to warn others about the deceptive "dark pattern" checkout flow used by eHarmony. On April 21, 2026, while I was simply navigating a free profile setup, eHarmony’s platform triggered an unauthorized charge of $1,031.65 for a 24-month subscription. The system bypassed a final price disclosure and confirmation screen, pulling stored financial data without my manual entry or informed consent for this amount. My physical card was in a different room at the time. I contacted eHarmony’s "Account Specialists" within one hour to report the unauthorized transaction and billing error. Despite my immediate repudiation and zero usage of the account (no messages sent, no features used), eHarmony has issued a "final" refusal to refund.

    ​They are currently attempting to justify the retention of these funds by citing Utah state cancellation laws, which are legally irrelevant to unauthorized billing errors and deceptive pricing under federal law (ROSCA). I have a 33-year history with my financial institution and have never encountered such predatory behavior. ​I have formally filed complaints with the CFPB, the BBB, and the Utah Division of Consumer Protection. If you value your financial security, do not provide this site with any data, as they will use "shrouded" authorization to trigger four-figure charges without a final price tag.

    Thanks for your vote!
    Refunds & PayoutsStaff

    Reviewed April 23, 2026

    Almost completely fake. They pay employees to make fake profiles and send "likes" to people. A disgruntled employee actually told me this but it is also very obvious the profiles are AI.

    Thanks for your vote!
    Loading more reviews...

    eHarmony Company Information

    Company Name:
    eharmony
    Company Type:
    Private
    Year Founded:
    1997
    City:
    Los Angeles
    State/Province:
    CA
    Country:
    United States
    Website:
    www.eharmony.com