eHarmony Reviews

I met my wife on here in 2007. We’re still happily married. This site gave me my life. I’m 64 now and if you’re looking for a real relationship here it is.

Wanted to test out the app so I got the cheapest option 3 months of paid subscription $150.00. It's the only way you can see who is near you and what they look like, total scam. 4 people use it close to me and I live in a major city. I asked for a refund on the two months I didn't use. It's against their terms that were never shown to me. They can only put my account on hold for a while. Stay away, they can't compare to other dating apps, so they use this predatory practice to stay in business.

Useless app and website functionality, identical to Tinder. They removed all profiles search and destroyed the entire point of browsing profiles.

Eharmony is awful. Just joined and there is one match within 100 miles. Talked to customer service with no help. They are scammers. No trial period and not willing to give any refunds. The customer service was able to stop the auto renewal. Oh wow, thanks for nothing.

I joined because of high praise on reviews. Matches were from hundreds of miles away, certainly not what I bargained for so I stopped paying. They sent me to collections, I wrote an email to them and received no response. I’ll never join another site like this one again, very unhappy.

Like the other posts, this is a total scam! I barely tried the service and decided it wasn't worth the cost, considering the increasing cost of living. I requested a cancellation and was informed I'd still be charged for a 24-month subscription, even though I'd only used the platform for 2 months. I was offered the opportunity to appeal and swiftly declined. I didn't want a refund, just to stop future charges. Eharmony will pick corporate contracts over customers. Don't fall for it. Very disappointed and will continue to get the word out wherever I can.

Eharmony was great back when it first started, years and years ago. Now it has become 90% fake ads. On top of that, they sent me some kind of reverification code process, but it does not work. As soon as you enter the code they email to you, it will tell you the code is expired. Any connections I may have had are long gone, as I have not been able to access the system in a month. They refuse to fix the problem. They refuse to refund the several months of membership time I had remaining. Customer service is non-existent and I suspect is mostly A.I. DO NOT WASTE YOUR TIME OR MONEY ON EHARMONY!!! It is frustrating and expensive and will get you nowhere.

Absolutely terrible experience. Very similar to others. Way over priced, I was thinking it would have value due to being pricier but not the case at all. I’ve had maybe 4 -8 people in total within a 200km range and none I was interested in. I tired to cancel the very same day and was told I couldn’t get a refund. Tried multiple times and was denied a refund. Stay far away from EHarmony.

All the matches are scams, anyone who I did find interesting had their profile removed. They have no refund policy.

To begin with you have to lock in for a year. There should be monthly options especially if you are looking for a match. Once you are locked in there is no one in a 150 mile radius. Only past that. I reached out to the company many times and keep getting a generic response.

Quite disappointed by the false advertisements of this company. A Google search reveals something completely different than the reality. There is a HUGE cost associated with simply communicating with someone. Yet the advertisement states "Start free today", yet it's not free at all. Almost $100 per month just to communicate with someone which is ONLY accessible with a Premium membership. Oh, and get this...every time I log in to my account, the Premium membership fee increases. What's up with that? I cannot imagine paying $540 for a THREE month membership on this site. Did I say I'm disappointed?!? Appalled is likely a better and more accurate description.

I am writing this to warn others about the deceptive "dark pattern" checkout flow used by eHarmony. On April 21, 2026, while I was simply navigating a free profile setup, eHarmony’s platform triggered an unauthorized charge of $1,031.65 for a 24-month subscription. The system bypassed a final price disclosure and confirmation screen, pulling stored financial data without my manual entry or informed consent for this amount. My physical card was in a different room at the time. I contacted eHarmony’s "Account Specialists" within one hour to report the unauthorized transaction and billing error. Despite my immediate repudiation and zero usage of the account (no messages sent, no features used), eHarmony has issued a "final" refusal to refund.

Almost completely fake. They pay employees to make fake profiles and send "likes" to people. A disgruntled employee actually told me this but it is also very obvious the profiles are AI.

This site is an absolute disaster and, in its current state, a complete waste of time and money. It is overrun with scammers, fake profiles, and expired accounts, making the entire experience feel deceptive and poorly managed. What initially appears promising quickly falls apart once you realize how little of it is legitimate. At this point, the platform does not need minor improvements. It needs to be completely reconstructed from the ground up and thoroughly cleaned up before it can be taken seriously. Until that happens, any money spent here feels wasted. Don't waste your time!

My experience has been extremely disappointing and it's the most expensive online dating site. Please don't be fooled by the extensive questionnaire and false promises and spend your money on the other sites, I promise you will be happier elsewhere. Eharmony gives you only 3-days to ask for a refund, you won't know your disappointment in 3 days.

Fake accounts. Company in fine print don't allow you to cancel without paying over 200.00 in fees. Crooked.

Lots of profiles to see, but none of them are real/active. Every contact ended was followed by an email that they are potentially a scam and removed. Making your search settings specific or broad does not impact anything, as you'll still get profiles that should be filtered out, and making it open completely means more fake or abandoned profiles. Their refund policy is nonexistent, even if you try it and decide wiring 24 hours to cancel, you will be continually charged. If you delete your profile before canceling, they will still charge you. It is a predatory model and they do not actually try to help you find anyone, they give generic feedback, and say it just takes time.

This is a terrible site. I was on for three days and tried to cancel. They do not allow you to cancel so now it appears I will be paying for the service for year and refuse to go back on. In the few days I was on, it was obvious that the people contacting me were not real profiles. Horribly run company. Stay away from this service!!!

Save Your Money!!! Pick one of the others.Do your Research! Waste of Money and Time!!!

Terrible! Terrible! Do not use it!!! Especially do not sign for paid subscription!!!!

If I can give “NO STAR” review to eHarmony I would. To begin with, they have a lot of profiles with no picture or only one picture, a lot of inactive accounts and spammers. eH verification process doesn’t work for me and there is no filter to select “verified profiles only”. The uploading pictures system is not friendly, it crops pictures terribly. When I contacted eH customer service after two weeks trying with explanation why I would like to cancel and request to close my account, they sent me email that I have to continue paying them three more payments of $74 a year ahead. eH customer service is not friendly, not helpful and hostile. It’s been a waste of time and money. eHarmony used to be pretty good long time ago. Not anymore. Do not use your time and money with them.

Eharmony.com sucks. Every profile near was a scam according to eharmony so they remove those profile. All other women that "matched" me was over 100 miles away. Since all the nearby profile were scammers/fake profiles I ask for a refund. Eharmony told me that they couldn't give me a refund.

Do not join this dating site! Once you join, you'll find out that your dating pool can fit in a thimble! The subscription/contract is too high for what you get in return.

Probably the worst dating app I've tried. The compatibility quiz members must fill out gives the illusion that there's some sophisticated algorithm used to select your matches. In truth it means nothing. I clearly received fake profiles that should have been scoured from the site. It's ridiculously expensive as well and they don't provide options for short trials (I was locked in for an expensive and incredibly unproductive year.). I'd avoid at all costs.

Based on my experience, I would not recommend investing in this site. The profile selection is very limited, and I have not encountered any matches that appear genuinely compatible.

This paid subscription gives you nothing in return. Don't be taken by this fake dating service that will give back nothing but a empty website.

I had a subscription for less than a week, no matches (or anything) populated, and as a result, I cancelled…so I thought. Months later, I received a bill from a collector for $273. eHarmony does not communicate, and they aren’t interested in customer service and resolving the issue. Do not recommend. Thieves. #BBB.org is next.

The eHarmony site is definitely a ripoff/scam. The subscription duration borders on money-laundering, it's impossible to cancel a subscription so the site essentially continues to steal money from customers, then provides no realistic product/service. I signed up a month ago and of the first 20 profiles selected, about 60%~70% were fake profiles that eHarmony blocked from being viewed claiming to have removed the profile, which nobody can verify. And oh, by the way, eharmony doesn't provide a reimbursement for fake profiles, customers pay to view all profiles regardless if they are fake or not.

I would certainly not recommend this site to anyone. I signed up but after about 2 months I began experiencing problems with my sign in. It would send my email a verification code, however, the verification code came in some wired format that was not legible in my system. I didn't think much of it until a year later where I got a final notice from them that they were going to send my account to collections. I still could not get into the system and ended up sending a help request. I have kept all my emails sense as I have had to pay $240 to them (am am in the process of having a home built and can't afford the credit hit of having them turn it over to collections) and have had to ask them to shut the account off as I can not access the account, even though I have paid for the damn thing. They are horrible to work with.

I am totally disappointed in eHarmony. I paid a lot of money to look through profiles and try to find someone to spend some time with and see where it might lead. I get maybe four or five profiles a day, most having no picture and pretty much ALL of them 60-100 miles away after putting in less than 30 miles. Ridiculous for sure. I chatted with someone from eharmony who said they choose profiles I might like…. Really, profiles with no pictures??? People who live so far away it is ridiculous to think of starting up a relationship??? Who are they to tell me who I might like to date??? Isn’t that up to me??? I am disgusted with this site and if I could get my money back I certainly would. So disappointing and they do this so we will just keep signing up over and over… Looking for more and more money. Just another scam.