eHarmony Reviews

I’m extremely disappointed with my experience on this website. Unfortunately, it attracted scammers seeking financial gain, individuals lacking confidence, and people who took advantage of others. I encountered people who would pretend to be interested in getting to know me, only to expect me to pay for their food or coffee. It was frustrating and felt exploitative. To make matters worse, the website's subscription policy trapped me into a 6-month commitment, despite my desire to leave after just a month. Overall, my experience with this website was the worst dating experience I've ever had. I would not recommend it to anyone.

A month ago, I decided to try eHarmony. Their ad said that if I was not satisfied, they would refund my money. After I had filled out their questionnaire and submitted a few photos, I was ready. I received attention, but all of the wrong kind. Out of seven replies, five were scammers. Two months later, I've concluded this is a wholesale house for romance scammers looking for new subjects to relieve of their savings. And about my refund as promised? There are none, so I lost my $303.47 for the year. Do Not Buy into their plan.

This company is a scam. Their pricing was deceptive, I thought I had purchased one month and it was 12 months....Wouldn't refund me or change it to one month even though I contacted them an hour after they charged me. So my credit card company couldn't help me after a month of trying to dispute this. So now I am charged for the full year....AND THEY LOCKED ME OUT OF MY ACCOUNT. There's no phone number to call. Buyer beware.

Eharmony has been a terrible experience, most matches have been removed for violating terms and conditions. The ones that aren’t scammers or bots are not good matches. First match was a someone with criminal activity, a simple Google search revealed it. Their customer service is horrific. Asked to terminate contract early because I felt so unsafe and they declined. Do not use it, it’s horrible.

Eharmony has a really underhanded way of making money. They force you into a yearly subscription model and say you can cancel at any time, but you actually cannot. They will cancel your renewal next year, but you still need to pay for the full year, even if you only use it for a month or so. They do NOT do pro-rata refunds the way any other subscription company does (think insurance, Netflix etc). DO NOT use this service!!!!

A waste of time. A lot of fake profiles, disingenuous people and almost no one close geographically. I met no one of value and was consistently let down by the quality of participants. A complete disappointment and waste of time and money.

BEWARE!!! DO NOT PAY FOR EHARMONY! They lure you in with a 50% off subscription fees, but it's ONLY for the first month. Then when you get to the payment process, they triple the fees and lock you in for 4 more payments. Consumer protection has been dismantled by the current president so you have NO recourse.

Biggest sham of a dating site. They take your money. They block all connections. Their profiles are all AI. Customer service is a joke. I don't believe one person is for real on this sham of a dating app.

eHarmony has done a blatant attack on my personal funds. They said that they are charging my account $670.80 for a year's subscription. They reported that I have been a customer from 2023, which is not true. I only started my new account in 11/2025. I paid for and received only 4 months' service. They have now taken another $167.00 out of my bank account without my permission. I have always stopped my subscriptions before renewal. They do not answer their phones. They are NOW hiding the stop subscription from their clients so we cannot find it. It has been removed from my drop-down menu. I followed their instructions AGAIN on how to stop my account but the selection to stop subscription it has been removed completely.

I am a 59 year old widow who was married to my late husband for 30 years and I used this service to help me meet someone. I only meet one person who only wanted a sexual relationship. I cancelled my service and now they are trying to force charges against me. Please be AWARE this is a scam!!! No eHarmony!!! Scam. Scam. Scam!!!

Completely dissatisfied with eHarmony service. They have provided me with very few profiles to choose from. I have received only two new profiles in the past two weeks. I live in a major city with a 30 mile search radius selected and receive very, very few members to choose from. My chosen preferences are fairly broad and not too restrictive. Was with another dating site and received many more members to choose from. I complained to eHarmony customer service about this and their response was to change my preferences (to things I don't want or don't appeal to me) to receive more matches. Just recently they suggested I expand my search to other states. They must feel it is feasible to date someone 200 miles away in another state. There are better dating sites available for seniors, stay away from eHarmony.

This company engages in unethical practices. I signed up for six months where the first month was half price. Instead I got billed for a two year membership with an immediate, nonreversible charge of $258 which will be charged again every six months. Even though I immediately brought to their attention that the mistake was made, they absolutely refused to give me any refund. I was forced to change my credit card.

I have been dealing with my cancellation since 2023, and they are still too incompetent to resolve. I went through the steps that were required, and they still continued to charge me money. What’s the point of a dating site if you can’t ever delete it?

Honestly, the worse dating site I have ever been on, and I've been doing online dating a long time. It's even worse than any free sites. Almost everyone on it is a scam. Most of the people I matched with were blocked by eHarmony. You can tell the profiles are written by AI because they have spelling and grammar errors. Truly a terrible, horrible, atrocious website.

Most expensive service for the least amount of people. Full of bots and scammers trying to get your personal information and entice you sign up for the service so you can actually read messages and see pictures. Bait and switch with advertising price.

eHarmony is a predatory site that resorts to disgusting tactics to take your money. Do not use. They have very little confidence in their service that they force you to lengthy contracts even if you are just curious about it and they don’t allow you to cancel. They will harass you until they get their money. They prey on singles.

First they made you signed up for at least 6 months. Next all the photos and profiles of the women that connected with me were fake. Then almost all of them turned out to be crypto scammers trying to use romance to convince you to trade cryptos on questionable crypto exchanges.

This is the single most horrible company I have ever dealt with. You sign up for the "minimum" of 3 months, they ask if you want to do payments, then if you agree, suddenly you are in a 6 month program - bait and switch to the max. I tried to cancel within the allotted time to but they make it almost impossible to cancel then customer service finally responds OUTSIDE of the cancellation period. Do NOT use this site. In addition, I spoke to one "match" who scared me enough to make me want to cancel - aggressive and frightening. Horrible, horrible.

They are like thief on a hill. They pretend their service is cancellable anytime when you sign up and they get access to your payment method. They say no it is not like that and you have to keep paying; somewhere in their agreement they include something to force you to pay and prove that they are right. And they are like beggars and start threatening you that they will go for legal procedures to make you pay them.

After joining eHarmony which is highly overpriced, I was unable to access my account/login. They are supposed to send a code to login but after several days of trying repeatedly, no code was ever sent and that is the only way to get in. I have sent countless emails asking for support all I get in reply is an incident number/email saying that someone will get back to me within 24 hours. No one has ever replied to any of my emails. There is not a phone number for customer service so email is the only option. I have asked for a refund but again, no one replies. This is a highway robbery and the worst customer service I have ever experienced. Save yourself a lot of money and stress – DO NOT JOIN!!

This site is no longer what it used to be. People are fake and scam. Most will message you and before you have a chance to respond, they've been blocked for violating the terms of service. I would have been better off setting my money on fire.

I would give a minus number if that was an option. Worse dating site ever, don't waste your money. No profiles within 35 miles and only 5 within 100 miles. Very expensive and definitely NOT WORTH using this ridiculous site!

What a waste of time. So far, those who were a "match" and contacted me, were conveniently "blocked". I barely responded to a couple of them and that was the end of communication. I did not pay all this money to be matched to blocked members. I am starting to think I am the only real person on the site. Now, I can't cancel my membership.

Never trust this company! I attempted to sign up for the advertised $32 (ish) per month… Was immediately charged $90! And told I owe another $300 (for a 3 month subscription). Just thieves! They advertise a 3 day opportunity to cancel! I attempted 12 times, twelve emails to cancel!!! They ignored them and told me $365 “I signed a contract”. I did not sign anything but was tricked by a deceitful website! Not designed to help people but to exploit them! Awful company.

I subscribed and realized the same day that I didn’t need the service. I immediately requested cancellation, even offered to pay for one month, but eHarmony refused. Now they are forcing me to pay for 23 more months! Their cancellation policy is unfair. I have filed a complaint with Competition Bureau Canada. AVOID THIS APP!

This is a big scam. I signed up and minutes later I cancelled. I have asked them to refund my money. There is no response from them. I have gone to my bank to dispute the transaction to have my money recovered. Never sign up for eHarmony. It is not a Christian circle. It's being run by scammers.

ABSOLUTE GARBAGE!!! I matched 15 girls in the first few days, ALL PROFILES were deleted for breaking the rules=SCAMMING! I've had close to 30 profiles deleted so far and I'm not even a month in. Then you go to try and cancel your account and they say you can't cancel for 2 years?! $780+ for 2 years??? 178 for 8 months and it doesn't even have REAL PROFILES and they show me to people who are outside of the area I am searching and they show me to non-paid members, which I do not want! Absolute garbage site!!! Save your money, if you want to waste your time, you can do it MUCH CHEAPER on Tinder, Hinge, Bumble, and maybe actually MEET someone on there--yes I HAVE HAD LUCK on there, NOT ON EHARMONY!!!!

Absolutely no real person on this site, last 6 oeople clicked on were blocked and received warning from eHarmony not to contact, communicate with them. How about don't put these people on so don't waste my time.

There is one person within 60 miles of me on their website, 6 within 150. They do not offer paid premium for a period of less than 6 months at a time, and I could not tell how empty their service was until after paying. Their terms and conditions do not allow for a refund or cancellation of the $150-$300 you may end up paying for their service. Do not give any money to this scam.

Yes, this site is very expensive! Let alone that they give you a word salad on how long you MUST pay. Now to the guts of the site. The majority of the people that you or they show interest in you are fake and end up being scammers. Yes, like 95%. I have been on this site for 7 months and it is real bad. I would stay away!

The dating App is over priced and not worth it. Eharmony has been around for a long time, and I thought it would be worth a try. What a joke. 4 members within 100 miles of me, and I don't want to be judgmental, but my gosh, the people are ugly. If they weren't over weight, they sure were missing most of their teeth. I immediately contacted the company, and asked for my money back. I paid 191.00 for 6 months, but alas, they refuse to refund me, after only 1 week of use on the app. I'm very disappointed in their customer service. People are just looking for love and companionship, and this company is taking advantage them.... It's a money grab, STAY AWAY!

Do not use eHarmony. Even if you cancel your subscription, they’ll act like you didn’t… and then charge you for an entire year which is nearly $700. And then they’ll send debt collectors after you. Hope this helps. 🫠

About 88% of any matches I have received have been scammers. What is with this site. Don't waste your money. They want you to show a receipt? I didn't save my receipt? You have better chances of going to McDonald's and meeting someone rather than use this site.

Do not waste your time and money, eharmony is full of fake profiles and scammers, the customer service is completely unhelpful, and when you want to cancel your membership and get a refund, they refuse to do it. So, save yourself a headache and stay away from this horrible business!

This site is a scam. Every time I wrote to someone, they would take them off my profile and say it was a scammer. I never had one decent person to talk to. I believe they hire people to write to you so you think you have interested parties then they ghost you. This site makes you feel so bad. I stopped payment and asked them to cancel my contract and refund my money. I will report them.

This company is a scam artist, they lock you in very sneaky into a contract that you don’t even agree to or sign off on you. Just click a button that states what you’ll pay for the month and then all of a sudden they give you this outrageous amount they’re gonna charge it card multiple times and you’re locked into a year contract…who signs up for a dating site for a year, it’s ridiculous. I thought I was paying for one month just to try it out. I immediately contacted them when I realized they charge my card a high amount. Within seconds of joining, deleted the account and reached out to them and they’re telling me that I’m locked in for the whole year no matter what I do so little do they know my bank says otherwise and I’ve left reviews because I don’t want anybody to go through this. They are a scam.

I signed up and took their test. Being a fairly new widow, I thought I was ready. But no matches anywhere close distance-wise, and definitely not close companion-wise. The three they paired me with were so far out in left field, I wouldn't even consider, even with the distance. I emailed eHarmony in less that a week of signing up asking to cancel for the above reasons, and that I had changed my mind about being ready to date again after losing my husband last February. I had no problem paying the first month's fee because they had done the test and did give me access to the site. But it was very disappointing when matched returned. I also explained that after thinking about it, I was NOT ready to date again. They refused to let me out of the 6 month contract, and even told me that my profile would stay on the site. I asked them to take it down. They refused. Eharmony is a scam. Don't use them.

I filled out the basic information but when I saw how much it cost I did not subscribe, However they had my info and subscribed me anyway. Then it renewed the following year without my knowledge. I was then made aware when it tried to auto-renew the second time. They would not let me cancel. Said I was a day late. I had my bank reverse the charge and now they are sending me to collections. Over $400 spent and I never even used the site! A total money grab. How I wish I had read these reviews before hand.

eHarmony is a complete scam! I signed up not realizing it was a six month plan and I could not cancel. I paid for the first two months while trying this out, but didn’t find any decent matches whatsoever. I ended up finding someone else on a different site so no longer needed the service. I reached out to them to cancel as I did not want to use the service anymore and they told me I had to pay for my full six months. Their customer service is a complete joke, such a disappointment.

It seems like multiple people have had the same experience. Please don't sign up with this company. They will charge you large amounts of money and tell you that you signed up for 2 years, when you didn't. They will not give you your money, nor prorate the amount of time you have been on the site. Don't sign up here! Hinge is better.

This is a terrible business. I tried to cancel my membership 10 minutes in. I didn't use it and they refuse to give you the option to not pay any more of the subscription. I even offered to let them keep the money already paid, just to stop charging me after. They refuse to let me stop paying. The customer service is rude and offers no help. I do not recommend anyone use this service.

I tried to do free but couldn’t see anyone. I only had the option for a six month subscription. There is no 1 month or 3 month option. It was about $370 for 6 months which makes it the most expensive dating app. The only 1 person I liked was over an hour and a half away from me. We never met. The only option for distance is 30 mile, 60 miles, etc. No way to adjust for closer distance. Everyone I matched with which was very few all ended up being fake profiles or the company sending me a notification that they were removed for violating the rules. I would never recommend this app to anyone. Save your money.

I spent the time and money with so much great expectations because this dating site was rated number one with Forbes magazine, a well-respected publication. I don’t know how much money they paid Forbes to provide that information, but I can tell you now that this was the biggest waste of time and money and such a disappointment in every aspect.

Terrible terrible service. I canceled my subscription 2 months in and they not only kept it active but tried to automatically renew my subscription and charged me more than $200. When my bank blocked it they sent a collection agency to try and get me to pay. Absolutely ridiculous. This site is nothing but a money grab.

I started an eHarmony account in early January and paid the 3 quarters of access fees. In late January, I received an urgent notice that their server glitched and I do not have access until it is fixed. I have trying to restore service this week. But the customer service rep says that I do not exist. Very poor customer service!! I am trying to reconnect. I know my site is alive because I get notice of messages.

I was ready to get serious about finding someone to spend the rest of my life with, so I signed up for a three-month subscription. It was all downhill from there. Firstly, not a single soul viewed my profile. Secondly, not a single person I contacted even read my messages. Finally, customer support is ignoring my requests to delete my profile and account. Only use this service if you like giving scam artists money and having your heart toyed with.

I gave eHarmony 1 star because zero stars is not an option. No significant matches in several months, just a few dates that led nowhere. Don't waste your money. I tried to cancel my membership online per the 'help' instructions, the site does not have the links as mentioned in the help instructions and I was therefore not able to cancel my membership, I was charged for an additional year's membership at around twice the initial fee. Online help is non-existent, the chat feature isn't intuitive, and emails from 'customer service' representatives are useless.

I wish I could give negative stars. They are complete scam artists. I had a charge blocked on my credit card by them for almost 600$ and did not know what it was for, so I assumed it was a scam and my credit card company cancelled my card. Then I began getting emails from them regarding the charge and they said if I didn’t pay they would take me to collections. I knew that I did not sign up recently for this service so I was confused and politely emailed them for an explanation. They completely ignored all my questions for multiple replies until finally someone attempted to explain but made up a date for when this was renewing from. When I questioned how I could only be getting a renewal now from 2020, someone else replied with a completely different story.

For those of you, whom are still having funds taken out of your savings or checking accounts, because of this ridiculous subscription! Just go to your bank, close out your account and open up a new one with a new account number. No more automatic withdraws! Does not effect your credit! Since they do not have your social security number. Not to mention you did not sign anything! Save your hard earned money! Take care.

I signed up for basic to see matches. It kept pushing to fill out everything and even pick a plan and ask for card info. Whole time I’m assuming they allow you to pick matches and decide to not move forward. I had 2 matches. Decided not to move forward and said too bad you picked a premium plan and paid. I had no intention of moving forward till I saw my matches as they advertise and they just didn’t care. Total scam.

This is the worst site I’ve ever used. It’s a scam. I found someone within the first 3 days of using this site but they are going to charge me for a full year no matter what!? Absolute garbage. I tried to cancel my subscription after the first month and they won’t cancel it. They are still going to charge me every month for the next year even though I don’t need or want their service anymore. This is disgusting to say the least and I don’t recommend this site to anyone. Go to hell Eharmony!

Beware, eHarmony is a total scam. You will receive messages from transgendered people who don't reveal that they are not cisgender, fake profiles, scammers and foreigners who are looking for a means to immigrate. I quit using the site after 3 months of a 12-month subscription for safety concerns. I removed my profile but didn't realize that I actually had to cancel my subscription so that it did not automatically renew. 9 months later, I was charged for double the amount that I had paid for the first subscription. They did not send a renewal notice but just charged my credit card. It is impossible to get that charge reversed. They don't send the renewal notice because if they did, they wouldn't get any renewed subscriptions so this has become their business model in order to generate revenue.

EHarmony is a scam, I tried canceling & getting nowhere. They don't get back to you so you can cancel within the time frame. It's a money making racket. You get no responses, no updates. You don't know if anyone ever reads your messages.. Waste of money.

If I could give less than 1 star, I would. This site is the worst. Many, many scammers, and poor quality of potential matches. The site also allows profiles to be posted without a photo--why? This is a total waste of time, as nobody serious is going to post a profile with no photo! There is no way to filter based on education, which may sound harsh, but I don't have any interest in dating someone without higher education. If nothing else, it indicates a certain level of ambition. The price is totally NOT worth it. Even if it were free, I consider it a waste of time.

E-Harmony is not transparent about trials or refunds. They charge a considerable amount of money and have no recourse for refunds even when less than 24 hours have passed and a request for cancellation and refund has been made. I subscribed to see what it would be like but there was no outright indication of refund policies this was hidden in the fine print. I subscribed on a Saturday night and asked to cancel on a Sunday morning (about 14 hours later). I emailed and followed the guidelines for refund. I followed up my email Sunday morning with another email.

I don't know why I didn't look for reviews before I joined. I look at reviews on everything! Too late now but I believe they scam people into paying by showing you someone who is interested and who left a message. Of course, you can't see the message unless you pay money. Once I paid the money, I saw the person said hi only, so I responded back and the very next day I got an email from eHarmony telling me: We would like to reiterate that this account was closed by the eHarmony Trust & Safety team to protect our members and not due to a voluntary decision by the account in question. I think they put a fake profile there and once I took the bait and paid, they took the profile away. After reading all the other reviews on here I am pretty sure I am right. I immediately went to the site and took off the auto payment for renewing next year.

Don't waste your money. You're locked into a contract, I never went on a single date, it's a waste of time, money, customer service is non-existent. Matches are either too far away or not your type and I live in a big city!

I can not say what a horrible experience I have had with eHarmony. I accidentally committed to the purchase of a 2 yr subscription and tried to call the very next morning. Too bad we gotcha. Very other company has at least 24 cooling off policy. Not these guys. The worst part is they also set you up for auto renewal whether you want it or not. They have to be violating some FTC regulations. Plus if you do contact customer support all you get are canned emails. No real responses to your legit problems. Oh and if you make too many contacts they cut you off for the month. So I purchased premium membership but now I just have to sit out for 22 days because I’ve reached my limit of contacts. Go elsewhere. If I could afford it now I think Silver Singles is a better site if you're over 50.

eHarmony is a total scam. Their algorithms are not unmatched. They are marginal at best. The service they provide is possibly additional customer service help, but in my case where I tried it for one day and did not like the algorithm selection of potential matches I tried to cancel the membership in under 24 hours and they refused to credit me back anything… A responsible business would’ve at least prorated the account and perhaps charged for the first month of membership. Buyers beware. Their practice is probably at best quasilegal and they definitely engage in deceptive marketing practices!

I joined EHarmony because I believed the hype on the EHarmony reviews that they are a reputable match making site and they guarantee matches. That was not true unless you’re living in Canada and want to have a long distant relationship with someone say in Germany…but are they real. No. The site offered very little to choose from and not even close to a match to you. Not at all. The few coffee dates I went on were waste of time and not anything I requested. My advice save your money and join something like POF or Match where you have a better chance of meeting someone and don’t have to pay a phenomenal amount to join avoid getting scammed like I did. EH customer service is also useless. Stay Away and Save your money.

I joined eHarmony in November 2024. In the 2 weeks I was active on the site, I chatted with only 2 people that fit my criteria. I signed a one year contract unbeknownst to me they would not let me cancel, I still had to pay the $121 installments for one year's payment. I thought I could cancel anytime. I signed up on Bumble and Match and in that same 2 week time frame with the same filters, I met at least 20 guys! I did not find the men on eharmony attractive and most did not meet my criteria. I've had so much more dating activity on match.com and bumble. It was a complete waste of $480. They would not refund my money when I cancelled. I feel like I was swindled! Never again!

I've asked this company multiple times to stop emailing me. I'll been a happily married man for over 30 years. Don't need their product not interested. But they want to do a harassing form of emailing me and changing ways to get into my email. After I put them in the Spam box so they must be a trash company with deceptive business practices.

DO NOT WASTE YOUR TIME!!!! I am a 56 year old male. I have been on eHarmony for over 3 months and over 90% of the profiles are fake/scams based on my experience. There is virtually no one on there. I'm looking for an LTR. Bumble, Hinge, & Match are much better. I've gone on many dates, meeting lots of REAL people.

Total rubbish a ton of scammers etc, etc. "Unfair renewal fee" regarding eHarmony refers to allegations that the dating site automatically renews memberships without adequately informing users, often charging a significantly higher price than the initial subscription cost, leading to complaints about misleading practices and difficulty canceling subscriptions; this has even resulted in legal action against eHarmony in some jurisdictions, including Australia where the ACCC (Australian Competition and Consumer Commission) filed a lawsuit against them for allegedly misleading customers about their automatic renewal process.

I paid for a year subscription because there was a special. I had only a few matches, I then loosened my settings and got a few more. Not many were women that I had much in common with. I'm attractive, have a great job, many interests, and I was raised to be a gentleman. The women didn't even acknowledge my likes, let alone respond. I went back to my original age settings (I'd changed from 21-30 to 21-38, I'm 27). I changed income to comparable as opposed to any. I got 2 matches, but with no photos and incomplete profiles.

Don't waste your money. I haven't had any good experiences meeting anyone in 4 months. It's just like the free sites except you get more matching algorithms. I find those don't actually matter when meeting someone anyway. Steer clear!

When I first started to be interested in dating, I joined a number of different dating apps and was not successful in finding anyone on any app so I deactivated all of them. At least I thought I did. Then eHarmony came up at renewing on paypal. I called paypal to try to convince them to stop the payment. They said that they could not. I could not figure out how to contact eharmony because there was no phone number. Paypal finally gave me a phone number which I thought I confirmed online but… I ended up being defrauded more than the expensive subscription price.

ZERO STARS. This company is the worst and they absolutely know it. I didn’t read the reviews that I have now read and I feel stupid. You have to pay premium in order to write to other subscribers. They have to pay the same premium in order to write you back. Most of the people you would want to talk to have obviously not paid this price. So you hand over your money and they put you in a jail cell where you can’t get out, and no one can come in to save you. Your only chance is finding that needle in the haystack that also paid the premium price, matches with you, lives in your range, and also has the gumption to talk to you after they’ve been burned for months and months by others who can’t speak. They prey on the vulnerable who are so lonely they would pay money they can barely afford.

Overpriced garbage. If you want to pay to see fake profiles and spam...you've come to the right place. You get stuck into a lengthy commitment with very few "real" people to match with. All I spend my time doing now is reporting and deleted profiles. It's unreal.

I strongly believe eHarmony is scamming me. I joined one month ago, encountered over 18 participating subscribers blocked who have contacted me. Do not subscribed to this dating app. When you attempt to reach out to the office for an explanation, they do not have an office telephone only email communications. I will report them, and will attempt to cancel my subscription.

Never found a female looking for love on eHarmony. Only found scammers. Avoid all dating apps like you would avoid COVID. Summary: was on eHarmony for 3 months, never had a local love interest, they all were very long distances promising love, financial security and happiness.

I'm an attractive woman, I got no one writing me. Recommendations came from overseas. Men in Europe! Really?? Just not the eharmony I remember. It was sad, and colorless. They ask for full payment if you miss a payment. Block your access in the interim. Eharmony has hit new lows. The review of one star I feel is well earned. I feel stuck with them for now so I'll have to make the best of it. Try another dating site, eharmony is not worth it.

This is the worst experience I have ever had, I wished I would of looked at this page before paying them and get emotionally distressed by a man that contacted me and was a FAKE, as all the other 12-14 men that contacted me all turned out to be FAKE & SCAMMERS. I still can understand how this happens with all the technology available. I tried to report my Scammer and I wrote 5 emails, because of course there is no phone number to call before they brought him down.

MISLEADING and FRAUDULENT. BEWARE. Seriously beware. Eharmony has you pay a very large amount of money because they know you are vulnerable and prey on your fears. You will fill out multiple pages about what you are looking for, which they will disregard and give you the exact opposite. They don't care if you like the person. They already have your money. If you think you will get the chance to meet someone even close to what you want you are wrong. Your concerns will go unanswered. They advertise tons of people sign up for this safe place for dating. What that really means is tons of people realized it is a SCAM after they paid for it. You can't get your money back or walk away. It's a horrible mental hell they have you in and they know it.

Their site is a rip off, don't trust this site on any level. They will try to send a collection agency after you, RFGI. I have lodged a complaint with the Better Business Bureau. I would not even think about using this site. Don't do it. They are scamming folks everywhere.

OMG I signed up and then changed my mind immediately with no luck in cancelling. They send a long "I'm sorry" email but will not give you your money back or cancel your subscription. They just want your money. DO NOT, I REPEAT, DO NOT USE THIS SITE. It is a total scam.

I could have had 1 date but it didn’t work out. I am just amazed at the amount of Blocks that occur in just 2 weeks. They need to do a better job verifying there members. I am stunned at how many people give it just 1 star. Had I seen this I probably wouldn’t have moved forward with it. Also looking at other reviews of other Dating sites it’s not good. Someone commented that the BBB should be involved. With this many unhappy customers I am surprised that Attorney Generals from all 50 states don’t get involved.

Don’t do it! Stay away from eHarmony! All of those great reviews are fake, just like every one of the matches. I have spoken to ONE real person in 3 months, all of the others were scammers and bots. When I researched some of the matches, they were totally fake. Many others were blocked by eharmony for ‘violating the rules’. Biggest waste of money ever. Just don’t do it.

This site has nothing but scammers on it. For the past 6 months almost every match has been with a scammer. I thought since this site is more expensive that it would have less scammers on it. I was definitely wrong. Save your money and stay away from this app.

They need to be shut down and every ACTUAL member given a refund. I got conned into a 6 month subscription and no way to cancel future payments. I'm on the hook for 116 bucks a month for 5 more months. The worst dating site experience I've ever had!!!

My experience was not good with EHarmony. I discovered quite a few Fake profiles, like over at least 10 profiles before I decided to finally throw in the towel with them. Some of the profiles were obviously written by the same writer because there was a pattern that I saw, there was always a space before a period and a space before a comma which is not how anything is written in our English language here. It was truly a waste of time and an exorbitant amount of money.

Eharmony chose to charge for at least one, possibly 2 years on autorenewal even though I had not used the site at all during those times and had discontinued my only agreed upon payment method. Now they continue to send me aggressive emails threatening collection action on this "bill". Weak and predatory actions of a company failing badly. Very sad.

EHarmony now for about 4 months. EHarmony does NOT vet people at all. A lot of scammers get through. First couple of texts, they want to go directly to WhatsApp or some other site. You can also tell by the lack of NOT answering questions. They answer questions with another question. THIS IS THE BEST SITE TO FIND SCAMMERS. I CAN'T STATE THIS ENOUGH. SAVE YOUR MONEY.

I tried to join today. When I filled out the form, I agreed to 11.00 a month. They tried to charge me 280.00. Lucky for me my bank stopped payment. I wouldn't join for a dollar a month now! Crooks! Terrible company, terrible!

Avoid Eharmony! They have several lawsuits against them for their unfair practices. They do not provide the services they advertise. They barely have a selection of people or active members on their site and they lock you in a contract with a 3-day cancellation time period since they know that they otherwise have even less members. Despicable company!

They offer you a certain price but when you put in your credit card, the cost increased a lot from $39.00 a month to $114.71. When I tried to call them they wanted my credit card number again to charge me just to talk to someone. What a rip off.

If I could give it a minus, I would. Joined on 12/4/24, was said if I cancelled in three days (New York State law) that it would be cancelled and no money charged. Went to cancel today 12/6/24 and am just getting a run around. Don't want anything to do with these scammers!!

A lot of the ladies that eHarmony sent to were too far away from me. Several of the ladies that I reached out to never responded back. The last lady I reached out too asked me how long I have been on eHarmony and what did I think of this site. I told her that a lot of the of the ladies lived too far away and the ones I did reached out to never responded. So I said, I would not recommend this site. She did not respond to that. Several days latter I checked for a response and then I discovered I Had been blocked. Then I discover I have been block from this site. I only told the truth and I didn't think I said anything that degraded this site or attacked them in a disrespectful manner. So be careful of what you say on this site, they are reading everything that you write on this site.

This site charges a lot and leads you to believe all members are vetted (within reason). I joined and two of my first three contacts were fake profiles - in the first week of my membership I learned a 500 dollar lesson. But to add insult to injury they will not refund me OR close my account. Don’t be fooled into thinking a high price equals quality. And, good luck getting customer service that isn’t shady.

Absolutely horrific. I’ve been contacted by numerous chatbots/AI… Personally discovered about five or six in one week of fake accounts…It seemed everyone I talked to or contacted me was a fake. The only positive thing I can say, which is why I’m giving one star is every time I contacted customer support - they investigated and removed the malware.

Whatever you do, do NOT join this site or pay them money. The vast majority of profiles are inactive or are scammers. This company was good at one time and seemed to care about their customers. That is no longer the case.

I was very unhappy with my eHarmony experience and I would never recommend someone to use their service. The matches I received were subpar at best and I had multiple men reach out with creepy and inappropriate messages that made me very uncomfortable. More concerning, I was not aware that my account was set up for auto renew, so I received a surprise charge of $119 on my credit card, and was information be eHarmony support that it was only the first of 4 charges, as they had auto renewed me for a $400+ annual membership. I received NO notification in the days leading up to the charge of the pending charge and auto renewal, so I was given no opportunity to cancel it. They refuse to refund my money. This site is a borderline scam; find another, better dating site.

Don't do it! Site is full of unverified scammers! When I contacted customer service they told me I can delete my profile but THEY WILL CONTINUE TO BILL ME FOR A FULL YEAR! No doubt Eharmony itself is a giant SCAM! Don't make the mistake of joining!

They lure you in with words like discounted ‘trial period’. Then when you sign up they charge you exuberant fees. The vast majority of the profiles are scammers that are cat phishing. The customer service is awful and it appears this is by design. Companies with a good product don’t need to trick people into long-term contracts and then refuse to release them. Stay away!!!

The worst app! They will make you pay 6 months but they will trick you saying that is just three months! Guys they are losers, horrible app. They only eat your money! Avoid this app and don’t waste your money!

This has been the most expensive dating app I ever signed up for - Nonetheless, out of all my matches they have all been romance scammers. So sad, they have made this experience scary, and unsafe. Unfortunately, I signed up for a one year subscription. I am trying to get out of the subscription due to my experience in the last three weeks. I have made my profile invisible due to the app not letting me delete my profile. Do not waste your time or money. Not to mention the customer service staff for Eharmony is like the IRS they will not even work with you or give you any lead way. I would say they are like their users SCAMMERS, FRAUD.

I am 39. I have never dated. Things happened last year and I realized why I was not interested. I decided to try it out. Brain injury in 03. Lost all but about 8% for my vision. I cannot drive. I thought I would try online dating. At least as far as meeting someone goes. I joined eharmony. It feels like a total scam. Like eight people have either liked my profile or talked to me. All but two, as soon as they click like or after a few times of us talking, get banned. Now, they say blocked. I mean, what are the odds of that happening over and over again. There is no way I will ever be able to connect.

Eharmony you to be good to use, but now it is about 98% fake profiles fishing for your email and phone number. I have asked eharmony to remove all my information. The online dating sites are not what they used to be but are filled with scams.

A few years ago eHarmony seemed like a legitimate site, but since I rejoined in July, most of the profiles I get in my feed are fake. You can tell they are fake right away and I started reporting them to eHarmony through their online form. They end up blocking the profile and then send me a standard form email with a link to an article on how to stay safe.

I decided to take the one month trial. I was not able to see the pictures clearly. Only part of the profile. Then I received a promo of 50% off the first month making it $19.95 for the first month, then $39.90/month. This was for the Premium Plus 12 month. I enter all of my information but at the end it gave me membership terms of $114.71 today and 3 subsequent monthly payments of $114.71 each for a total of $458.85. If I changed the payment terms to monthly then there was an additional charge of 11 plus interest rate on top. Also if you do not cancel within 3 days of the start date and find a match within 1-4 months let's say they will not refund the other months or if you are on a monthly payment they will continue to charge you.

Scammers! Misrepresented material facts. Wrote they are number one Jewish dating online. Made me pay $98 for first month, followed by three more payments. ONLY after I paid and gained access did I find 6 ** men far distant from Houston or Los Angeles. There we no other candidates. I tried to be more flexible and reduced height, then up-n-down age, then distance, then even added spiritual and Jewish and waited a week to log in again to find -- no candidates, not even one, and asking me to "change your selection." I canceled my membership and asked for full refund. I was told - go fetch. SO, I dispute the charges and will file a small claim in Houston if necessary to teach them a lesson. Liars! Scammers!

Total scammers!!!! They charged me for something that I immediately cancelled and didn't even clear my bank yet and refused to give me my money back! They literally try to trap people in with a free trial or a $19 and then charge them hundreds! STAY AWAY!

Wish I could give it zero. Worst dating app in the history of them. They charge you too much for the lack of matches and provide no attempt to refund any money or simply just stop a membership. They tell you you have to continue on with your subscription and don't even attempt to make it better. What a garbage company. I'm ashamed to have got taken on this ruse.

Total waste of money. Don't do it! All fake and scammers. Looks just like they are local but NONE of the people (machines) I communicated with were. Responds quickly and works you toward setting up GoogleChat which is a HUGE hell no.

This site is totally worthless and expensive. I have found nothing but mostly fakes. And once you subscribe there is no way to stop them taking your money out. You can't even talk to a real human being.

Not very good because you have no control over your matches. THEY PROVIDE YOUR MATCHES. THIS IS A WASTE OF TIME. I want to control who I contact not eHarmony. How do they know who you want to date? Bad method for serious daters.

I communicated with several people on this site. Most were foreign, not from the location stated in their profile. Everyone of them pressured for personal info almost immediately. I don’t think they are real people. Conversations were too similar. Company will not provide any option to talk to a real person. They take your money but provide nothing. I reported them to BBB.

Site is not user friendly. Cannot narrow down search criteria to exclude ‘matches’ without pictures. Many spam accounts show as matches. Not worth the money and can’t sign up for less than 6 month membership. Don’t waste your time or money.

At first I didn't want to spend the money so I tried the free sign up. After getting a couple of messages I got excited and bought a membership. Both messages were not only from 100s of miles away they were a scam. It's been a week of scrolling and appears most profiles are in fact scams...

This site is nothing but scammers. And I mean ALL profiles are fake & Scammers, about 96%. Eharmony requires about $500 and they have no interest in Providing a reasonable, quality site. It's absolutely a waste of time & money. I spent 30 days on the site and found it to be a disaster. I went to my bank to stop payment for the 2nd installment. What a terrible experience it was! DO NOT JOIN.

I have been on eHarmony for years and over the last couple of months something horrible has happened. The site has been overtaken by bots and scam artists. It is now completely useless! I have notified customer service numerous times and nothing has changed. I asked for my money back as I’m locked in. For about year and no response! Shame on you Eharmony for letting this happen!!

I paid for a year in advance. COMPLETE WASTE OF TIME. My profile is real and honest. Muscular, decent looking man. 10 months in I have talked to no one except scammers. "Ladies" looking for investors with a Chicago phone number, that will give you their number, when you call it they will pick up and hang up quickly. BEWARE! A.I. is taking over this site.

Not worth it at all. Stay away, eHarmony is a scam! 6 people total in my area and two are scams. No new people. They suck you in, charge you, then you get to see how terrible the app is. Still trying to get a refund.

Stay far, far away from this company. I was creeped out by the first message that I received on the eHarmony website and it immediately threw up a red flag. So, I did further research of real eHarmony reviews (that miraculously only show up after you have signed up for their subscription service) and learned that there are a lot of scammer profiles and fake profiles on the platform. They promise you the moon to get you to subscribe and then, NOTHING. There is not a working phone number for this company and there is no empathy from the people that work there. I canceled my profile and my account after only 10 days on their website and they say that I am still accountable for the rest of my subscription cost. Again, stay far, far away...

I received nearly a dozen fake accounts on a daily basis. Almost all of these fake members are over 500 miles away, mainly from California according to their profiles. I specifically emphasized that I only want to date someone within 30 miles from where I am living, obviously, they don't have enough members, and that's why they created all of these fake members. It's very annoying that deleting all of these fake members on a daily basis became a job to me.

This is a site that is meant to help you meet a special someone. So far I have not had this experience after 10.5 months. Customer service refuses to refund the $485. Keep your money and your sanity as people will pull photos from Facebook and Private Businesses and pretend to be someone they aren’t. I have gotten pretty good at spotting fake profiles now. Sad, sad, sad!!!

Sucks major league. Total waste of time. Nothing but scammers. Unfortunately, if you're like me, you don't read these reviews until you upset. EHARMONY IS A WASTE OF TIME. You will think, oh she's cute.... Wrong.... She's not realllyyy real!

70% of accounts are now fake. Huge uptick in the last month or so. For a fairly expensive site they appear to have done nothing to resolve this. I'm likely just going to delete my account and eat the prepaid cost.

This company is an absolute scam. The profiles are either fake or haven't logged in in months. I signed up and wanted to quit in one day and they wouldn't let me. I have taken them to Better business bureau and fighting the charge with my bank. 100% horrible site.

An unusually high number of profiles that responded to mine were later blocked by the site. In the six months I used it, that number stretched into the dozens. None of them were blocked until after I had multiple back and forths with the bad actors. After I became uncomfortable using the site I asked repeatedly for them to cancel my membership so that I would not have to pay for the rest of the year, since I would no longer be using it. They repeatedly stated that they would deactivate my account but that I would pay for the whole year. Terrible.

I set up an account despite warnings from friends about their experiences. I was hopeful. I set my preferences for men within 60 miles and started receiving ‘Matches’ from out of state and even from Canada - I am not within 60 miles of either another state or Canada. Most of the matches I received shared very few common interests - making it clear that the ‘matching’ data they send on members is fiction. I now understand why eHarmony forces people into a minimum 6-month membership; they wouldn’t have anyone on the site if they didn’t force it. I should have listened to my friends - now I share their very disappointing experience.

Terrible customer service. No option to cancel. Major rip-off. Would not recommend. Buyer beware!! If you want the pleasure of feeling completely fleeced, this is your app! Go to Plenty of Fish or Hinge - those apps work *way* better!

Eharmony is nothing but a site of huge scammers. You will spend all your time looking at profiles. Then two things will happen. You will contacted by a fake profile. They will then try to rip you off or the profile you liked will be deactivated the next day for fraud.

Do not use this site, read the small fine print, they will not let you cancel your subscription. Even after writing to them several times they refuse to cancel my subscription, I had the account for a week.

I joined eHarmony with the hopes of using another app to find someone. I liked that they took the time to learn more about me and what I value to try to match me with people that were compatible. First off, the app is horrible to work with. It often was glitchy and I needed to close and reopen to review. Next, the quality of people on the app is not good. I NEVER met anyone in person or even on the phone through the app. Mostly they just ghosted.

Total scam, barely any members presented daily, most profiles don’t have any pictures and if you eventually connect with “someone”, that person can be far away and blocked for whatever reason…Worst dating app ever!

Eharmony is pricey and doesn't offer anything for your money! I'm 58, attractive, fit, outgoing and in the Vegas area. Extremely disappointed to find that they allow people on with no pictures or no writeups about themselves. There is no review at all which makes it a very discouraging experience. And then worse - the men approach me as if they are 22 years old and this is a booty call site! If Eharmony has a success rate (meaning high rankings only) it would only be that their employees are giving them good ratings from within posing as consumers. This site has been the worst experience in dating I have ever encountered. This is worse than POF when I was younger. At least there, there was pictures of people and regardless of lying, they actually wrote something about themselves. Eharmony should be ashamed for taking anyone's money. They should be paying for my chiropractor from shaking my head so much at this experience!

This is the biggest ripoff I have ever experienced. They do not refund anything after three days and of course it takes longer than that to find out that it’s not a good fit. There are a lot of scammers on there and they’re easy to spot because they are from other states. There are rarely new people added to your site to choose from. It does not matter your address and your input as to distance. They completely ignore that. Please think twice for participating in this site.

I received multiple scams daily from fake members. I received 0 feedback on the complaints that I made in the fake accounts. After 30 days, I gave up on the site, knowing that Eharmony would continue to collect payment for the next 11 months.

This site is a scam. They do not allow cancellation or reimbursement. Once they have your money and information you are stuck in subscription mode. App. Never worked for me and they do not fulfill advertised service. Waste of time, energy and money. Do not get caught in this scam. I only gave them 1 star because I had to pick something but my true rating is 0.

Unfortunately, my experience here with eHarmony has been very unsatisfying. The ratio of the corrupt profiles versus the good is overwhelming. I had my share of the corrupt profiles and the process of filtering them is annoying to say the least. The profile test is well done, but in some way questions in the test could filter out the bad ones.

I heard eHarmony was a pretty viable option as far as dating apps go. I remember them from back in the day. Well, they’re only a good option if you shell out hundreds of dollars at a time. You can’t message unless you pay said hundreds. It wouldn’t be so bad if a monthly fee was allowed but eharmony wants 6-months to a year upfront. I have great guys messaging me (according to eHarmony’s analysis) but I can’t message back because I won’t give them $400 upfront. In this economy, that’s ridiculous but I guess it’s back to the drawing board.

If I can give zero I would. No customer service! I signed up the service and not a single person looked at my profile and Not a single reply after a month! Wow! I thought it must be something wrong with my account! I emailed the customer service and received a return email - I will receive a response within 24 hours! A month has gone by! Nothing! I tried so hard to find a number to call them! No, they don’t have a number! Do not use them!

Run!!! Better yet, swipe left and go to a free dating app. DO NOT sign up and waste your money. They are a total rip-off with their prices for crap. They do not provide an abundance of matches on a regular basis. I can scroll for 10 minutes or less and have looked at all choices/matches. (Other sites I can scroll for hours & never see the same person twice. Not here.) And they're still in my feed with no additional potential prospects. And I paid my subscription upfront in full. I will NOT EVER SIGN UP FOR EHARMONY AGAIN!!!! I could have gotten better results with the free dating apps & put money to their perks. I have read some reviews expressing lawsuits. Please do because eHarmony is ripping people off. They do have some sort of legal action... ACCC.gov.

Was easy to sign up and I completed all the information and compatibility quiz. I was receiving 4-5 matches daily. After a week or so, I thought it very odd that no one had viewed my profile. I emailed eHarmony and heard nothing for a week. I then went on their chat and that person said something was wrong with my account and he would forward it and I could expect an email in 3-5 business days. On day 4 an email was sent to me. Said my account was restricted. Usual reasons were my info didn't match what was out there publicly or I violated something in their Terms and Conditions. Read through everything and found nothing. They said they don't elaborate on the reasons for restriction. Really? Very disappointing... Can't fix if I don't know what was wrong. Thankfully, they did not charge my credit card.

9 fake profile contacted me in 48 hours: see attachment. 10 more profiles delivered today, 2 certainly fake, 5 highly suspicious that I am not even going to bother anymore. Over 50 fakes since I joined 2 months ago, with enormous waste of time. Now keeping them in the inbox as evidence. Contacted EH customer care to at least stop billing me going forward; not even an acknowledgement. So I had to issue a chargeback for the full amount. If they try and send collection my way, I'll file a motion for breach of contract and harassment as my inbox was spammed to the extreme. They used to be so good, they really have gone down the drain. Hard to comprehend why they won't implement verified photo ID at the very least....

Beyond terrible practices! Customer service is awful. They do not have any options to cancel. I've read endless reviews about fake accounts. Stay away from this company! This entire website seems extremely predatory!

This site is is not set up well. I have been a member for three months. There do not seem to be many men who reach out. And now when I see a 97 or higher score that usually means compatibility. So, now there are times when I see a high compatibility score and click on that man and then the compatibility score goes way down. I think there are many fake profiles. I do not recommend this eHarmony site.

This was the worst dating site I have ever used. In the 6 month membership, I didn't meet a single person. I did get matches but they were not even close to my location or even someone I would waste my time with. I am pretty and successful. 2 thumbs down!!

Signed up with eHarmony and right off the bat I was surprised they billed me for a full year at over $300. Some matching scale doesn’t seem to work since a few with high matching ratings would not even reply back. Also encountered a few scammers and almost all matches were retired which is not a good match since I am still working full time. I crossed out all except one after the first 4 weeks and no other matches popped up. I asked for a refund on the 11 months but they sent me a canned response that their policy prevents it.

At some point in the last decade this "decent" dating website was fed to the wolves. They took my money and in the first week, not even a view of my pictures (I am a blond, fit, successful woman for context). Not to mention, the dating pool options are beyond dismal. But alas, this is not the biggest beef I have with eHarmony. It's the customer service department. The company DOES NOT HAVE A PHONE NUMBER. If you have a billing/subscription/technical problem, they say to email and you will get a reply within 24 hours. You won't get one. If you use the online chat, you'll be given the runaround that you have to wait 3-5 business days for an account specialist to reach out. They won't. How this is even allowed I do not know. I think you're going to see Eharmony on a Dateline special at some point... DO NOT SIGN UP.

I subscribe to eHarmony by mistake. After 4 hours, I try to cancel and they told me that could not refund me my full amount so now I got a subscribe for it. EHarmony for a whole year. What a rip-off. Please don't trust it.

Clearly the original intention of this site has taken a turn for the worse. Eharmony must have been sold to private equity so their main interest is not in ensuring happy customers meeting their match, but rather to bill unknowing customers out of close to $140 a month without the ability to cancel. Oh, they say you can cancel, but the fine print states that they will still be billing you $140/ a month for a year, EVEN, if you meet someone. Imagine that. You mean someone on eHarmony, another site or offline, and eHarmony still wants their money. And if you don't pay, they WILL send you to collections. What a business model. AVOID.

Poor matches and won't allow me to cancel or delete my account. Eharmony used to be really good and used it in the past. Now it sucks. I got new matches for about 1-2 months, and then after I paid, I stopped getting any new matches and maybe would have a new profile to look at maybe once a week. I emailed to try and cancel and got no response, so I stopped auto payment on the subscription, and they are now threatening to send to collections for another 2 or 3 months' worth of subscription.

Don't sign up for this dating platform. Most of the profiles are either fake or inactive (users who've abandoned their profile). Once I discovered the issue with the profiles, I immediately cancelled my subscription and deleted my profile. eHarmony refused to stop billing me for a service I was no longer using. (If Netflix billed you each month, after you terminated your subscription you're be upset.) Stick to the free dating apps.

Do not subscribe to this service unless you want to be billed even after you no longer use or want the service. They will also not issue you a refund if your card is charged after you have cancelled the service.

I am a retired professional, own my home, and have zero debt! I am told that I am and do not look my age and am a perceived "catch!" I followed all of their directions and, amazingly, did not even receive one view over a two-week period! This site does not live up to its Hype. I am seriously pursuing a lawsuit!

I tried eHarmony for the second time and it was as disappointing as the first time! It’s a complete waste of money. I didn’t have one remotely compatible match… Ridiculous matches. Don’t waste your money on this site. It’s terrible.